#BSOD on gpu driver installation and black screen later.

1 messages · Page 1 of 1 (latest)

last sand
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Specs:CPU: Ryzen 5 3400G, GPU: XFX RX 6950XT, Motherboard: MSI B450 Tomahawk Max, Power supply: Corsair CV650 80+ bronze 650 Watts, RAM: G.SKILL Aegis 3200 MT/s CL16 DDR4, OS: Windows 10

Recently I bought the Rx 6950xt as an upgrade for my computer so my system was running for more than 2 years without a GPU, using the integrated graphics. Today I installed the graphics card on the system to test how it works (I am waiting for a 5800x3d to arrive to complete my upgrade). Everything went smoothly, the pc booted normally, Windows recognized the graphics card and output on my monitor was displaying correctly through a Displayport cable.
Then I opened Amd software to install drivers and I noticed there was a driver update available for download. I downloaded it and clicked to install. In the middle of the operation I got a BSOD with this message: driver unloaded without cancelling pending operations. I waited for the computer to automatically restart or turn off but it was stuck on 100% so I flipped the switch on the power supply to turn it off.
Then I restarted the computer, it booted normally, I opened a game and after 5 minutes of playing the gpu was at 90% load and the fans weren't spinning at all. Then I got a black "no signal" screen on my monitor and the gpu fans were spinning rapidly. After that I rebooted and everything seemed normal again.
I am afraid that the GPU overheated and that caused the black screen but I am not certain.
Is it normal for a GPU to be at 90% load for 5 minutes and the fans to not spin at all? What are the steps that I need to take from now on to fix the issues and prevent similar problems from arising in the future? I would also like to know the things that I did wrong that led to this situation as I am not experienced with computer hardware
and I guess that all these problems didn't just happen on their own.
Thanks in advance to anyone who replies and sorry for the the very long text.

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I forgot to add that the AMD Andrenalin software is not working (pushing alt+R does nothing)

hardy silo
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The load is completely normal

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It’s just a heavy gpu game loading your gpu

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There’s nothing wrong with it so you’re good there

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Do you know DDU?

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You should install and use DDU, there’s a tutorial for it on youtube

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Basically what it does is, it completely wipes out your graphics driver

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Might be faulty ones

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And make sure to do it while in safe mode

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Do you want me to send you the video or do you wanna google it yourself?

last sand
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Ok thanks for the reply, I will search it on Google. So the issue is driver related?

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I am not worried about the load percentage but at the fact that the fans weren't spinning at all

hardy silo
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Yes

hardy silo
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Modern GPUs have that feature to reduce wear on the fan motors