No Wi-Fi on friend's newly-built PC | Linus Tech Tips | Page 1

vital tartan Apr 28, 2023, 10:42 PM

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Just helped my friend build his first PC and it's got a Wi-Fi motherboard (TUF Gaming B650 Plus WiFi). We initially forgot to put the antenna in before setting up Windows, but now that we have, Windows just isn't detecting it no matter what we try, including multiple network resets--it thinks this PC has wired internet only. Any ideas?

vital tartan Apr 28, 2023, 11:03 PM

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took the nuclear option and tried reinstalling windows just to cover our bases since we had barely done anything but no dice

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looking in the device manager yields this and i forget how to fix it

proven plank Apr 28, 2023, 11:16 PM

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I had the exact same problem. You need to install drivers. Go to asus website and get "realtek lan driver" (and all the other ones)

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you can connect a laptop to it with an ethernet cable and share it's connection for temporary internet access if your not close to an ethernet cable

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updating windows also helps with alot of new pc issues

analog sphinx Apr 28, 2023, 11:17 PM

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proven plank I had the exact same problem. You need to install drivers. Go to asus website an...

considering TUF is an asus brand, we should probably use that product page KEKW

proven plank Apr 28, 2023, 11:18 PM

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yeah lmao i forgot, I edited my message LULW

analog sphinx Apr 28, 2023, 11:18 PM

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https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-b650-plus-wifi/

ASUS Global

TUF Gaming series distills essential elements of the latest AMD and Intel® platforms, and combines them with game-ready features and proven durability. Engineered with military-grade components, an upgraded power solution and a comprehensive set of cooling options, this motherboard delivers rock-solid performance with unwavering gaming stability.

proven plank Apr 28, 2023, 11:20 PM

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yep, that is a motherboard. Clueless

vital tartan Apr 28, 2023, 11:22 PM

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we actually just remembered we could do that on our own, but the wifi driver package doesn't work--i tried running the exe and the batch file and neither actually do anything

analog sphinx Apr 28, 2023, 11:22 PM

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that is the motherboard and the only place you should be getting that board’s drivers from

analog sphinx Apr 28, 2023, 11:22 PM

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vital tartan we actually just remembered we could do that on our own, but the wifi driver pac...

did you unzip them first?

vital tartan Apr 28, 2023, 11:22 PM

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yes

analog sphinx Apr 28, 2023, 11:23 PM

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then install manually

proven plank Apr 28, 2023, 11:23 PM

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vital tartan we actually just remembered we could do that on our own, but the wifi driver pac...

what do you mean "does nothing" throws an error or nothing comes up?

vital tartan Apr 28, 2023, 11:23 PM

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nothing comes up

proven plank Apr 28, 2023, 11:23 PM

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run as administrator

analog sphinx Apr 28, 2023, 11:23 PM

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device manager > update > from local files > choose driver

vital tartan Apr 28, 2023, 11:24 PM

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okay everything but the network controller has proper drivers now

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which folder specifically?

vital tartan Apr 28, 2023, 11:25 PM

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proven plank run as administrator

no dice

proven plank Apr 28, 2023, 11:25 PM

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did you check for windows updates?

vital tartan Apr 28, 2023, 11:25 PM

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there are some but none that seem relevant to the wifi issue

proven plank Apr 28, 2023, 11:26 PM

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install them

vital tartan Apr 28, 2023, 11:26 PM

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fair lol

proven plank Apr 28, 2023, 11:26 PM

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honestly you never know

vital tartan Apr 28, 2023, 11:26 PM

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ya

vital tartan Apr 28, 2023, 11:43 PM

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still waiting on installing the updates

vital tartan Apr 29, 2023, 12:05 AM

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didn't work

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any other ideas?

molten canyon Apr 29, 2023, 12:20 AM

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did you reboot after driver install?

vital tartan Apr 29, 2023, 12:22 AM

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driver install isn't working

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run the exe or run the batch file and nothing happens

proven plank Apr 29, 2023, 12:38 AM

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can you run the driver exe from a batch file with PAUSE at the end to see what happens?

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like this

vital tartan Apr 29, 2023, 12:41 AM

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Works

proven plank Apr 29, 2023, 12:42 AM

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running the driver like that works?

vital tartan Apr 29, 2023, 12:42 AM

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Oh

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no text in the command prompt when it paused; closed the window immediately when resuming

proven plank Apr 29, 2023, 12:45 AM

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the command prompt closed immediatly or the driver install window closed immediatly

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ah

vital tartan Apr 29, 2023, 12:45 AM

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Prompt closed and nothing else happened

proven plank Apr 29, 2023, 12:49 AM

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have you tried restarting in safe mode?

vital tartan Apr 29, 2023, 12:49 AM

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worth a shot; how do you do that again?

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safe mode with networking too i assume?

proven plank Apr 29, 2023, 12:50 AM

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hold shift and click restart at the same time, it will bring up a menu

vital tartan Apr 29, 2023, 12:51 AM

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don't see the safe mode option

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wait no i got it

proven plank Apr 29, 2023, 12:52 AM

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its also called startup settings, then restart which enables safe mode

vital tartan Apr 29, 2023, 12:52 AM

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ya i got it

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okay, in safe mode with networking--what now?

proven plank Apr 29, 2023, 12:52 AM

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run the drivers

sonic turret Apr 29, 2023, 12:52 AM

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I’m having the same exact issue

proven plank Apr 29, 2023, 12:53 AM

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same board?

vital tartan Apr 29, 2023, 12:53 AM

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proven plank run the drivers

no dice

sonic turret Apr 29, 2023, 12:53 AM

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No

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GIGABYTE B660M DS3H AX

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Idk if it has to do with the brand of boards

proven plank Apr 29, 2023, 12:53 AM

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sonic turret GIGABYTE B660M DS3H AX

update windows, then install drivers from gigabyte website

vital tartan Apr 29, 2023, 12:54 AM

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sonic turret Idk if it has to do with the brand of boards

could end up being different

sonic turret Apr 29, 2023, 12:54 AM

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I just installed windows and installed drivers with nothing showing up

proven plank Apr 29, 2023, 12:54 AM

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sonic turret I just installed windows and installed drivers with nothing showing up

did you check for updates?

sonic turret Apr 29, 2023, 12:54 AM

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Yep

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Just built this pc

proven plank Apr 29, 2023, 12:54 AM

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its wifi enabled and you plugged in the stick?

sonic turret Apr 29, 2023, 12:55 AM

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Wdym WiFi enabled

proven plank Apr 29, 2023, 12:55 AM

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vital tartan no dice

try an older version of the drivers from the website

sonic turret Apr 29, 2023, 12:55 AM

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The stick is already on the board

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The box said it is WiFi ready

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Bought it brand new

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Only see this

proven plank Apr 29, 2023, 12:57 AM

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looks like your connected to me

sonic turret Apr 29, 2023, 12:57 AM

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No no

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Wireless

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Only Ethernet works

proven plank Apr 29, 2023, 12:57 AM

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ah. have you installed gigabyte control center?

sonic turret Apr 29, 2023, 12:57 AM

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I think so

proven plank Apr 29, 2023, 12:57 AM

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have you used it to update drivers?

sonic turret Apr 29, 2023, 12:58 AM

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Yes

proven plank Apr 29, 2023, 12:58 AM

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like that?

sonic turret Apr 29, 2023, 12:59 AM

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I have to open

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Hold on someone stole my hdmi

vital tartan Apr 29, 2023, 12:59 AM

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okay i found a smoking gun when i opened the full list of downloads: there are three different drivers for three different brands

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the bottom one worked

proven plank Apr 29, 2023, 12:59 AM

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lmao

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at least you solved it

sonic turret Apr 29, 2023, 12:59 AM

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Wow

vital tartan Apr 29, 2023, 1:01 AM

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so this is what it looks like when you load into the page

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and this is what it looks like when you hit "see all downloads"

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the realtek one worked

proven plank Apr 29, 2023, 1:01 AM

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rippp

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thats good

sonic turret Apr 29, 2023, 1:02 AM

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Wait how do I get to the gigabyte thingy

proven plank Apr 29, 2023, 1:02 AM

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windows > type gcc

sonic turret Apr 29, 2023, 1:04 AM

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I don’t see anything

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Besides commas promt

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Is there a way to redownload it

proven plank Apr 29, 2023, 1:06 AM

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download it from gigabyte website

sonic turret Apr 29, 2023, 1:06 AM

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Okey

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Oh shit

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I accidentally downloaded Norton

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Dammit

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It worked

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Yay

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Now I can play doom 1993

proven plank Apr 29, 2023, 1:21 AM

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lmao nice

keen cove Apr 29, 2023, 6:22 AM

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vital tartan Just helped my friend build his first PC and it's got a Wi-Fi motherboard (TUF G...

btw just so that you know in the future, you need to download drivers to use Wi-Fi, its not like it magically works without any data. 😄 thats why all boards come with the ethernet port

vital tartan Apr 29, 2023, 6:24 AM

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keen cove btw just so that you know in the future, you need to download drivers to use Wi-...

noted! this was my first time working with a wifi board

#No Wi-Fi on friend's newly-built PC