No internet no ping? | Linus Tech Tips | Page 1

vivid cobalt Mar 25, 2023, 11:37 AM

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Can you be more specific as to which ports you used and what connections?

sturdy lance Mar 25, 2023, 11:39 AM

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The Ethernet to it is working, the Ethernet 0-3 is not going out?

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Tried switching it, no luck

shadow briar Mar 25, 2023, 11:44 AM

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fam really starts out every support chat with ??? and more spcifics pls

vivid cobalt Mar 25, 2023, 11:47 AM

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shadow briar fam really starts out every support chat with ??? and more spcifics pls

Yeah because we need more details, it’s better to be early confused as later less frustration, coming from an IT specialist. Also it’s free help. so the more information the Bette

shadow briar Mar 25, 2023, 11:49 AM

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yeah but like a maybe a little more approachable rather than just hitting them with the ???

vivid cobalt Mar 25, 2023, 11:49 AM

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shadow briar yeah but like a maybe a little more approachable rather than just hitting them w...

Nah if I get paid to do the job it’s different, also it’s just me being confused by what opening post is saying

sturdy lance Mar 25, 2023, 12:04 PM

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The Wan port is working it’s the Lan that’s not, am I getting somewhere? All port forwarding is off

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It’s a mini pc not a TP-link or something

vivid cobalt Mar 25, 2023, 12:45 PM

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Wait you mean the router is a mini pc?

sturdy lance Mar 25, 2023, 1:00 PM

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It’s this

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Normal routers can’t handle the volume I use

sturdy lance Mar 25, 2023, 3:17 PM

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Someone on here has made this work…

vivid cobalt Mar 25, 2023, 4:33 PM

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Oh 👍🏻 Try to look up that persons post

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And ask him? Read the manual?

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I do not understand when using its display no internet as in you go to the web browser of the NUC??

true crown Mar 25, 2023, 5:00 PM

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sturdy lance It’s this

What OS do you have on this?

sturdy lance Mar 25, 2023, 5:13 PM

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Opn sense

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@sturdy lance Jiibus

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@vivid cobalt it has HDMI out

true crown Mar 25, 2023, 5:23 PM

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Ok, so have you done the initial setup wizard?

sturdy lance Mar 25, 2023, 5:23 PM

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Yes

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And if I use the video out on the device

true crown Mar 25, 2023, 5:24 PM

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You're not really meant to connect a monitor to it. Almost everything you need to do is done through your browser on a different device

sturdy lance Mar 25, 2023, 5:25 PM

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It’s the same ip as my modem though

true crown Mar 25, 2023, 5:25 PM

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As in public IP?

sturdy lance Mar 25, 2023, 5:25 PM

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So I changed it on the device

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Yes the defult

true crown Mar 25, 2023, 5:26 PM

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Is the ISP modem a combo device that does wifi as well?

sturdy lance Mar 25, 2023, 5:29 PM

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Yes

true crown Mar 25, 2023, 5:30 PM

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So you're in a double-NAT situation and that can make things a lot more annoying. What's the model of that device? Need to put it in bridge mode if possible

sturdy lance Mar 25, 2023, 5:40 PM

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Can I get it out of bridge mode? After?

true crown Mar 25, 2023, 5:41 PM

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Yea

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Bridge mode basically just makes it into only a modem

sturdy lance Mar 25, 2023, 6:43 PM

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Okay so I have the ip set to a different one, I need to do a factory reset?

true crown Mar 25, 2023, 7:09 PM

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No

sturdy lance Mar 25, 2023, 7:12 PM

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I will set it to bridge mode when I get home thanks @true crown

sturdy lance Mar 25, 2023, 11:52 PM

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@true crown do I need to set the modem to bridge mode? Bc I haven’t found a bridge mode for the PC

true crown Mar 25, 2023, 11:55 PM

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Yes, the modem is what i've been talking about

sturdy lance Mar 26, 2023, 12:10 AM

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It doesn’t have a Bridge mode 😦

true crown Mar 26, 2023, 12:11 AM

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What's the model of it

sturdy lance Mar 26, 2023, 12:11 AM

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It says “broadband connection” where bridge mode should be?

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I’m trying that setting

true crown Mar 26, 2023, 12:14 AM

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true crown What's the model of it

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sturdy lance Mar 26, 2023, 12:16 AM

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CR1000

true crown Mar 26, 2023, 12:17 AM

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You have verizon fios?

sturdy lance Mar 26, 2023, 12:17 AM

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Yes I have it

true crown Mar 26, 2023, 12:18 AM

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Do you have other services than internet with them? If you don't you can just take their router out

sturdy lance Mar 26, 2023, 12:19 AM

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It turns off the cable

true crown Mar 26, 2023, 12:20 AM

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Well it's not a modem because it's fiber

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So bridge mode is irrelevant

sturdy lance Mar 26, 2023, 12:20 AM

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Okay?

true crown Mar 26, 2023, 12:21 AM

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Important info to establish at the beginning of asking for help

sturdy lance Mar 26, 2023, 12:26 AM

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I’m not a fan of hey everyone this is my internet setup

true crown Mar 26, 2023, 12:27 AM

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People can't help you if they don't have the right info. Just simple facts

sturdy lance Mar 26, 2023, 12:36 AM

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Ok so now what’s the next step?

sturdy lance Mar 26, 2023, 1:05 AM

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Well now I have no internet at the CR1000

#No internet no ping?