#Can't Install my Printer on Refurbished OptiPlex 7040

1 messages · Page 1 of 1 (latest)

fossil topaz
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Why am I having so much trouble getting my Canon Laser printer (Image Class mf232w B&W only) to install? I'm trying to install it on my new computer I bought from an Ebay seller - it's a Dell OptiPlex 7040 i7 with a brand new 512GB SSD only and running Windows 10 Pro. I've downloaded what are said by Canon to be the latest software and driver packages, but my printer and computer don't seem to be communicating... at all! I know the USB port is good because I've tested it. When I had my older, HP i3 : it worked almost as easy as plug and play. Any help would be MUCH appreciated! Thanks in advance! I did misplace the original driver CDs in our move, and I'm hating myself daily for not safeguarding them better Has anyone experienced anything like this, and what was your solution if so?

manic shale
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Sometimes restarting the printer and pc does some wonders for this . Other as that might be the wrong drivers

void ice
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depending on what exactly you have it plugged into rn

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there are some devices that cant handle usb 3

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its supposed to be backwards compatible

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but it not always is

fossil topaz
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@void ice Thank you! That makes actually a lot of sense about the 2.0 and the 3.0... I'm going to try and make sure I go with the 2.0

void ice
fossil topaz
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Man - so get this: I WAS plugged into a 3.0, but now I'm in a 2.0 and it's not triggering anything in windows when I restart the printer