Can't install cumulative update | Linus Tech Tips | Page 1

fickle hill Mar 24, 2023, 3:35 PM

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Hello,
I am getting error 0x800f0831 with KB5023696 update.
OS: Win10 Pro
Tried DISM and restart...
Should I keep trying or not care? Last time something like this happened on my laptop it solved itself.
Thanks

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https://pastebin.com/N4vapzUC

twilit sundial Mar 24, 2023, 4:21 PM

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https://www.catalog.update.microsoft.com/Home.aspx

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Type in the KB

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download it and install it manually

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Make sure to download the right one tho

fickle hill Mar 24, 2023, 10:37 PM

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Oh god

twilit sundial Mar 25, 2023, 12:15 AM

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fickle hill Oh god

get one of the x64 ones

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lets say this one

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fickle hill Mar 25, 2023, 12:52 AM

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I got it, sorry. Didn't get the notification.
Didn't work. Errored.

twilit sundial Mar 25, 2023, 1:00 AM

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a specific error?

fickle hill Mar 25, 2023, 1:16 AM

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Looks like same.

twilit sundial Mar 25, 2023, 1:24 AM

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what you can try to do

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is try to uninstall the latest windows update

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OR

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download the next cumulative update

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i just saw that i got KB5023773 installed

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since its a cumulative update, there is no need to keep that path

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https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=e66995dd-9951-4064-b4f4-c13ae9b60554

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theres the link to the update i got installed

twilit sundial Mar 25, 2023, 1:29 AM

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fickle hill Looks like same.

bump

fickle hill Mar 25, 2023, 9:48 AM

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Downloading

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Installing...

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Failed.

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No log whatsoever

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Thanks Macrohard, it's really helpful.

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Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0831: 2023-03 Kumulativní aktualizace pro Windows 10 Version 21H2 pro x64 systémy typu (KB5023696).

Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8024200b: Aktualizace systému Windows (KB5023773).

fickle hill Mar 25, 2023, 9:56 AM

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twilit sundial is try to uninstall the latest windows update

twilit sundial Mar 25, 2023, 1:34 PM

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weirdchamp

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Go To this Path and send me the newest log
C:\Windows\Logs\WindowsUpdate

sullen zealot Mar 25, 2023, 1:54 PM

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ohhh these errors suck so much

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try clearing the windows update cache if you haven't already

twilit sundial Mar 25, 2023, 1:56 PM

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sullen zealot try clearing the windows update cache if you haven't already

that shouldnt solve the problem, since he cant install it manually either

sullen zealot Mar 25, 2023, 1:57 PM

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always pays to take the easiest steps first since sometimes it can just be a Windows Moment™️

twilit sundial Mar 25, 2023, 1:58 PM

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sullen zealot always pays to take the easiest steps first since sometimes it can just be a Win...

true that

sullen zealot Mar 25, 2023, 1:59 PM

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(Though in truth every moment is a Windows Moment™️ )

twilit sundial Mar 25, 2023, 2:01 PM

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sullen zealot (Though in truth every moment is a Windows Moment™️ )

We had a Costumer, that had a Headset, and XBox game bar (that you cannot officially uninstall) constantly lowered the mics volume.

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we got that guy a new headset, new PC everything

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but it was the XBox gamebar, that fucked with that headset

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we sunk atleast 20 Hours into the problem

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its horrendous

sullen zealot Mar 25, 2023, 2:02 PM

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It sounds like you definitely had a Windows Moment™️

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But yeah that bloatware is usually the first thing to go when I install a new system. Hell The first thing I did when I got my new laptop (before even turning it on) was install windows 10

twilit sundial Mar 25, 2023, 2:03 PM

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i aint turned off by windows 11

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so far most problems in our company actually arise from windows 10

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since we switched alot of our business only costumers to windows 11, everything just works

sullen zealot Mar 25, 2023, 2:06 PM

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I've been kinda turned off by it tbh. Why is everything I use hidden away? Context menus, taskbar settings etc

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the only thing I'm super interested in is tabbed file manager

twilit sundial Mar 25, 2023, 2:06 PM

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sullen zealot I've been kinda turned off by it tbh. Why is everything I use hidden away? Conte...

yea true.

twilit sundial Mar 25, 2023, 2:06 PM

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sullen zealot the only thing I'm super interested in is tabbed file manager

idk, i always use multiple windows

sullen zealot Mar 25, 2023, 2:07 PM

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So do I. Because windows 10

twilit sundial Mar 25, 2023, 2:08 PM

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idk, i will prolly do it out of habit

fickle hill Mar 26, 2023, 4:24 PM

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Installation failed: The following update failed to install due to error (0x800F0831): 2023-03 Cumulative Update for Windows 10 Version 21H2 for x64-based systems (KB5023696).

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Package KB5023696 failed to be changed to the Installed state. Status: 0x800f0831.

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Initiating changes for package KB5023696. Current state is Absent. Target state is Installed. Client id: UpdateAgentLCU.

fickle hill Mar 26, 2023, 4:42 PM

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dism.exe /online /Cleanup-Image /RestoreHealth
⬇️⬇️⬇️⬇️⬇️
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
⬇️⬇️⬇️⬇️⬇️
The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

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There is 22H2... I am so much behind

gleaming cairn Mar 26, 2023, 4:45 PM

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Whats your current version?

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of Windows 10?

fickle hill Mar 26, 2023, 4:46 PM

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gleaming cairn Mar 26, 2023, 4:46 PM

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21H2

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2 builds behind

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I use 1909 on my i3 8130U laptop, try and stop me

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I would say back up your files and to a full reset

fickle hill Mar 26, 2023, 4:49 PM

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Idk how people use their computers, but I don't have some pics and documents on there... Bunch of software that I tweaked and configured and now I have to just nuke it... bruh

gleaming cairn Mar 26, 2023, 4:49 PM

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Oh

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well it may be the only option, I'm sorry

fickle hill Mar 26, 2023, 4:49 PM

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xD

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Sorry, but surely a stuck update is fixable.

gleaming cairn Mar 26, 2023, 4:50 PM

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Yea, by reseting

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Thats the only way I know of

fickle hill Mar 26, 2023, 5:41 PM

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I downloaded Windows10Upgrade9252 setup/update manager and it solved it. At least everything looks OK

twilit sundial Mar 27, 2023, 6:14 PM

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fickle hill I downloaded Windows10Upgrade9252 setup/update manager and it solved it. At leas...

what you could've also done, was download the newest windows 10 iso

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and just upgrade from that

fickle hill Mar 27, 2023, 6:15 PM

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twilit sundial what you could've also done, was download the newest windows 10 iso

I don't think those exist.

twilit sundial Mar 27, 2023, 6:15 PM

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just saw that its 21H2

twilit sundial Mar 27, 2023, 6:15 PM

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fickle hill I don't think those exist.

yes

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they do

fickle hill Mar 27, 2023, 6:15 PM

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I solved it, so I am happy 😄

twilit sundial Mar 27, 2023, 6:16 PM

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since you are on 21h2 u would've upgraded to 22h2

twilit sundial Mar 27, 2023, 6:16 PM

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fickle hill I solved it, so I am happy 😄

nice.

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have fun then^^

#Can't install cumulative update