quartz jolt
I build my new pc last week and yesterday it shut down 3 times randomly. I left it on idling while I went to work today and it shut down after ~40 min of idling (see screenshot attached).
It is event ID 41 and from what I've seen on google pretty much anything could be causing the issue.
pliant pumice
ID 41 is just the general code unsafe shutdown so it doesn't really narrow down the issue. do u have hwinfo or any other logging software to see if there's any temp issues?
also could just be hardware issues
quartz jolt
nope. do you have any youd recommend?
pliant pumice
hwinfo is probs best
https://www.hwinfo.com/files/hwi_740.exe
direct download
website
quartz jolt
ok. should i just leave it running?
pliant pumice
yeah leave it running and just use it normally and see if there's any value that stands out
also have u checked for all the windows/driver/bios updates?
quartz jolt
windows and drivers updated
not bios coz that scares the shit out of me if i fuck it up
pliant pumice
what's ur mobo?
pliant pumice
can u expand the mobo section and see which bios version ur running?
quartz jolt
F2
could it be a psu issue? in the past ive used seasonic but this time i went with a bequiet dark power 13. the new one with the connector for 40 series gpu
pliant pumice
yeah f2 is a really old bios, it's v. F5b now and the agesa 1.0.0.5 update is actually sorta important
pliant pumice
bios updates aren't that much of an issue anymore tbh, most updating tools are basically self installers and as long as u just follow the on screen instructions there's not a whole lot different than windows updates
quartz jolt
https://www.gigabyte.com/webpage/20/HowToReflashBIOS.html the windows based one?
i have qflash maybe ill do that
pliant pumice
and since ur running a zen3 x3d cpu it's even more useful since 1.0.0.5 is meant to update for tuning and compatibility of the new x3d cpus
quartz jolt
it could power off during the install
pliant pumice
https://www.gigabyte.com/webpage/20/HowToReflashBIOS.html the windows based one?
and yup either one should work, just depends on how u want to approach it
pliant pumice
gl
quartz jolt
ok its at F5b now. lets see if it turns off in the next 24 hours 🙂
also gonna see if i get a better cinebench score
well shit my cpu feels a lot more confident heating up. before it never got over 70-75, but now its jumping straight to 90
pliant pumice
what's the rest of ur setup?
quartz jolt
h150i
pliant pumice
should be fine then tbh, think it might just be that the older bios/agesa code didn't allow for the correct boosting/oc behavior
what's the power draw rn?
quartz jolt
how do i check
pliant pumice
leave hwinfo on and run through a cinebench run or any other cpu benchmark
could just be that on the old bios it's not allowing for the full boost/power draw
pliant pumice
yeah that will do it, 1v vs 1.2v is a sizeable difference
oh can u pop open the sensors page?
quartz jolt
pliant pumice
like this
pliant pumice
yeah under load it's gonna sound like that, u can change the fan crv delay to 2-3 sec, that way it wouldn't spin up for short spikes
also can u double check the power draw? is it 125w average or more? cuz GN's run is at 250w
quartz jolt
where does it say that?
pliant pumice
can u do another multi core run and check and see if there's a sectin with core power draw/cpu package power?
pliant pumice
huh, sorta low wattage for such high temps
pliant pumice
my laptop hits 160w and the radiator fits in a 15in laptop so I'd def look at ur cooler
quartz jolt
yeh but arent the intel chips power hogs this gen?
pliant pumice
make sure that the film is removed and the thermal paste is properly applied and the mounting/mounting pressure is done correctly
quartz jolt
wtf there were a film?!
pliant pumice
yeah but it's more so that a 360 rad shouldn't hit 90c under a 120w load
there's a film on some aios but not all, not too sure about the h150i since I've never used it
pliant pumice
like this ^ on some coolers
yeah 50 is a high idle temp for a liquid cooler
what's ur fan curve like?
pliant pumice
what's the cinebench score?
quartz jolt
going to normal dropped the coolant temp
pliant pumice
huh yeah that's 3k lower than the average
pliant pumice
idle power is higher than usual too
oh
that'll do it
bruh how much stuff do u have open lmao
quartz jolt
thats just for my games
pliant pumice
like I mean it's not necessary to keep it open all the time tbh
quartz jolt
but who wants to need to reload it?
pliant pumice
ig that's fair, it's just that it's gonna have a much higher idle power/temp
quartz jolt
thats why i got 64gb ram with this pc. i never close my chrome tabs until my computer is unusable... then just restart
pliant pumice
I'm sorta the opposite lol, I axed basically all the startup apps and disabled half the windows services just to get the most perf out of my pc
quartz jolt
my coolant temp still decreasing and my cpu is 4C lower than before
but i like it quiet
and my exhaust dont even ramp up much at all! positive pressure ftw >:D
pliant pumice
that's sorta the tradeoff imo, it's either gonna be louder but cooler or quieter but hotter
what I wouldn't give to be back to a desktop with actual fans lol
quartz jolt
you know those ACs that have heat pipes running underground to get rid of the heat?
when i build my new house im gonna get those underground to pump my pc loop
no need for fans !
pliant pumice
whole room water cooling when xd
pliant pumice
https://www.tweaktown.com/reviews/10357/amd-ryzen-9-zen-4-7950x3d-cpu/index.html
aight I gotta dip for tonight, the ^ review link should have all the base benchmarks to compare to so u can see what the averages are and if ur high/low on power or temps or perf.
quartz jolt
off topic. but do you know much about nodejs?
pliant pumice
not really but I know a few friends who's into that
quartz jolt
ah damn
im working on a project and its a bit over my head
getting it set up in aws
pliant pumice
also it's a tech server so I'm guessing there's probs a bunch of people here who's good at that
pliant pumice
mood
quartz jolt
anyway thats for the help! hopefully it doesnt crash again
pliant pumice
I mean if u have questions I can dm my friends and see if they know more abt it and I can just message back the replies
quartz jolt
it could also have been the power cable itself. it had a bit of tension there so ive moved my power board slightly
pliant pumice
yeah double check all the cables and make sure things are seated correctly, I'd also double check ur cooler since it is a lot hotter than it should be for 120w
quartz jolt
yeh well if they have time. basically i need to set up a backend that can compile latex. i can do it locally with nodejs because i have latex installed, but im not sure how i can get it working with aws. I think maybe docker, but i dont know much about it
pliant pumice
aight I'll just quote that msg and see if they get back to me
quartz jolt
yeah if it crashes again my next thing to try will be unplug and replug everything
i know its not a heat issue because it was just idle this morning when i thought id see how it goes if i just leave it on when i go to work
when i got back it was off
quartz jolt
aight I'll just quote that msg and see if they get back to me
legend ❤️
quartz jolt
happened again after 2h 35mins of being on
quartz jolt
just reset my CMOS and restored to optimised defaults
quartz jolt
Crashed again. Took out 2 ram sticks to see if that could be the problem
It literally lasted 5 minutes and crashed again
hollow thicket
Could be too huge of a powerdraw.
hollow thicket
event 41 is most of the time related to PSU issues.
quartz jolt
but it even happens sometimes when im just scrolling through facebook
i took it out of my room and set it up in another room for easier access and just left it on overnight and it didnt shut down
im going to leave it on during the day too while im at work and see if its still on when i get back.
the only changes have been the power board that the computer is plugged into. i might just need a new one
could dust and hair and crap getting into a power board fk it up? and just one socket on the power board? crazy
quartz jolt
Well I wouldn’t say it’s resolved.. it survived 7 hours without turning off. Might not last the next 7
And when I get back to working on it tonight it might stop again too
pliant pumice
legend ❤️
maybe worth looking at ecs fargate if thinking about the aws route, though it may be simpler to spin up an ec2 instance and just use it the way they're used to or with docker-compose if it's not something that needs to be done at scale; aws can get pretty complex (and pricey) pretty fast
got this back just now
quartz jolt
thats bob! ill look into ecs fargate
quartz jolt
thanks*
quartz jolt
i think i figured it out.
computer worked fine in the other room so i moved it back today. after about an hour it poofs off again
and this time i realised... my ice machine that is on the adjacent desk was spitting out ice at the same time
theyre both connected to the same circuit
i think its the fluctuation in power that causes it to be like WHOOPS!
ive turned off my ice machine for the time being and we'll see how my pc goes'
quartz jolt
ffs it went off again
hollow thicket
Still could be a bad psu
quartz jolt
it could but i dont really want to unplug everything to send it back
hollow thicket
Ok 👍🏻
