stuttering and low fps | Linus Tech Tips | Page 1

vestal marten Feb 28, 2023, 8:57 PM

#

Recently built my first pc, first few weeks it was working fine now its stuttering in almost every game.

Specs:
CPU: i5 10400f
RAM: Hikvision U1
MOBO: B560M-A pro
GPU: rx 6500 xt
Monitor: samsung g50a

Things ive tried:
-DDU and AMD cleanup utility
-Tried 3 different drivers for GPU
-Disabled xbox gamebar
-Enabled XMP
-Reseated ram
-Reset all settings in AMD software to default
-Windows memory diagnosis (no errors)
-defragmented drives

Note:
My ram had this problem before where it clocked down to 800 MHz by itself and sometimes wouldnt let my pc boot (debug lights also showed it was the ram). Reseating ram fixed it. After a no error memory test it showed 3 pink box type things for a split second but i never had any problems with ram after that. also the gpu vram clock is always above 1076 MHz, it didnt do this before.

#

Also turning down the settings in game doesnt do anything the frames do go up but the stuttering is still there, i get dips to like 50 fps from 200-300 every few seconds

vestal marten Feb 28, 2023, 9:20 PM

#

rn_image_picker_lib_temp_605dab4c-f7a7-4bcf-82c3-a9bad7357a0e.jpg

raw gyro Feb 28, 2023, 9:21 PM

#

psu?

#

idk why but the game looks like fortnite

vestal marten Feb 28, 2023, 9:21 PM

#

650 watts bronze rated its a rlly cheap one from thunder a local manufacturer

vestal marten Feb 28, 2023, 9:22 PM

#

raw gyro idk why but the game looks like fortnite

It is 💀

raw gyro Feb 28, 2023, 9:22 PM

#

lol good guess

#

what is your ram?

vestal marten Feb 28, 2023, 9:23 PM

#

Hikvision U1 3200Mhz 16gb

raw gyro Feb 28, 2023, 9:24 PM

#

never heard of that company before

vestal marten Feb 28, 2023, 9:24 PM

#

Its 2 8gb sticks

vestal marten Feb 28, 2023, 9:24 PM

#

raw gyro never heard of that company before

Chinese i think

raw gyro Feb 28, 2023, 9:24 PM

#

bruh why

#

did you leave the xmp at default or did you manually change the xmp

vestal marten Feb 28, 2023, 9:25 PM

#

I just went to bios and enabled from the xmp button thing didnt touch anything else

#

So ig default

#

rn_image_picker_lib_temp_dabfb42e-e00c-49f5-8082-c1cb74d5b1c4.jpg

raw gyro Feb 28, 2023, 9:34 PM

#

yep thats 3200

#

you are running at advertised speed

raw gyro Feb 28, 2023, 9:35 PM

#

vestal marten

do you have dx 12 on it with the nanite thing?

vestal marten Feb 28, 2023, 9:35 PM

#

Im on performance mode

raw gyro Feb 28, 2023, 9:36 PM

#

with dx 12 or dx11?

vestal marten Feb 28, 2023, 9:36 PM

#

Dx11

raw gyro Feb 28, 2023, 9:37 PM

#

cant think of anything else for now, ill wait for someone else to comment see if they have an idea

vestal marten Feb 28, 2023, 9:37 PM

#

Ran a benchmark rn

#

Imma send the results

#

#

after the benchmark the screen flickered a bit idk if thats supposed to happen

plush lance Feb 28, 2023, 9:45 PM

#

when you load the game how much memory are you utilizing and is the game loaded from one of the hard drives or the ssd?

vestal marten Feb 28, 2023, 9:46 PM

#

rn from the ssd

plush lance Feb 28, 2023, 9:47 PM

#

also have you enabled above 4g decoding and resizable bar?

vestal marten Feb 28, 2023, 9:48 PM

#

nope

vestal marten Feb 28, 2023, 9:48 PM

#

plush lance when you load the game how much memory are you utilizing and is the game loaded ...

7.4 gb

#

pretty sure resizable bar doesnt work with 10th gens

plush lance Feb 28, 2023, 9:50 PM

#

it does - I have a 10700k though my 2080 super does not support it. it might require a bios update though.

vestal marten Feb 28, 2023, 9:51 PM

#

o damn

#

i think i can enable both

#

i have the option in my bios i think

plush lance Feb 28, 2023, 9:52 PM

#

yeah above 4g decoding opens up the option for resizable bar.

vestal marten Feb 28, 2023, 9:52 PM

#

ill try

#

rn_image_picker_lib_temp_7f71a617-8e7f-41c6-b78b-cf8501fc9ead.jpg

#

Should i do it?

#

I didn't mess with the sata device support thing it did it itself idk

plush lance Feb 28, 2023, 9:59 PM

#

sure the crypto mining thing could probably be left disabled but meh.

vestal marten Feb 28, 2023, 10:00 PM

#

Its bugging out

#

Alot

#

rn_image_picker_lib_temp_d2d43c97-6f2f-4606-81e4-ad0545e26277.jpg

plush lance Feb 28, 2023, 10:01 PM

#

probably updating drivers

vestal marten Feb 28, 2023, 10:01 PM

#

Yeah

#

It flickered a bit

#

Ok yeah its stable again

plush lance Feb 28, 2023, 10:05 PM

#

try the game again see if its worse stuttering or improved.

vestal marten Feb 28, 2023, 10:05 PM

#

Aight

#

Better but the stutters are still there

#

Imma try valorant maybe its just a fortnite problem

#

Everytime i open a menu or like theres something thats appearing on my screen it stutters

#

Is this normal?

#

The menu thing

plush lance Feb 28, 2023, 10:13 PM

#

not really - it should not be doing that.

vestal marten Feb 28, 2023, 10:15 PM

#

Yeah im getting bad stutters just by looking around

#

The frame time line has a consistent small dip when im not moving anything

#

Almost consistent

plush lance Feb 28, 2023, 10:20 PM

#

starting to think maybe your ram is to blame since you had issues with it in the past. try a more intensive memory diagnostic
https://www.memtest86.com/download.htm the windows memory diagnostic does not check the area where windows is loaded into.
well none of the memory diagnostic tools check the area they are loaded into.
You just want to find the one with the smallest foot print in memory.
which memtest86 seems to be.

MemTest86 - Download now!

Download your free copy of MemTest86 here for USB.

vestal marten Feb 28, 2023, 10:20 PM

#

These spikes happen everytime i open a menu

rn_image_picker_lib_temp_31cf85cc-ead8-49a4-808c-cf5c54a5201e.jpg

vestal marten Feb 28, 2023, 10:20 PM

#

plush lance starting to think maybe your ram is to blame since you had issues with it in the...

Aight ill try

plush lance Feb 28, 2023, 10:21 PM

#

any errors with memtest86 means you have a ram issue.

vestal marten Feb 28, 2023, 10:22 PM

#

Btw i have warranty on almost everything this wont void the warranty right?

#

Im kinda new to the pc stuff so idk

plush lance Feb 28, 2023, 10:23 PM

#

nope its a diagnostic tool - you can actually use the results to prove it is defective.

vestal marten Feb 28, 2023, 10:23 PM

#

Aight

#

I have to download this onto a usb drive?

plush lance Feb 28, 2023, 10:26 PM

#

yes

vestal marten Feb 28, 2023, 10:26 PM

#

Ok yeah i dont have a usb drive rn ill do this later 💀

plush lance Feb 28, 2023, 10:26 PM

#

well you download it unzip it and install it on a usb drive.

vestal marten Feb 28, 2023, 10:28 PM

#

Is there anything else i can try other than this? I might prolly take it back to the guy who built this pc for me if nothing works

#

Oh yeah one thing to note i use usb tethering since i dont have a lan cable set up rn

plush lance Feb 28, 2023, 10:37 PM

#

Well stutters happen from assets being loaded in or memory being to full and the OS dumping stuff to the swap file (hard drive or ssd)
Or from memory error issues/bad timings. Every time the system has to correct an error where ever it happens.
Bad drivers can cause issues too - but that is on Par with memory errors.
you can try -

dism /online /cleanup-image /startcomponentcleanup && dism /online /cleanup-image /restorehealth && sfc /scannow```

#

that should fix any system(windows) driver errors

vestal marten Feb 28, 2023, 10:37 PM

#

Aight ill try

vestal marten Feb 28, 2023, 11:00 PM

#

rn_image_picker_lib_temp_59f3c7f4-4a99-42d1-bb93-d5fc35119167.jpg

plush lance Feb 28, 2023, 11:02 PM

#

yup so no windows corruption.

vestal marten Feb 28, 2023, 11:04 PM

#

The problem's still there 😭

#

Its way better than before

#

The frames drop whenever theres something new on the screen

#

Thx for ur help man ill just give it back to the guy who built it

vital condor Feb 28, 2023, 11:07 PM

#

Well this sounds familiar

#

I’m also having this issue @vestal marten

#

Maybe it’s a windows issue?

plush lance Feb 28, 2023, 11:08 PM

#

well yeah I think its a hardware issue at this point. 👀 the ram.

vestal marten Feb 28, 2023, 11:08 PM

#

Damn

vestal marten Feb 28, 2023, 11:08 PM

#

plush lance well yeah I think its a hardware issue at this point. 👀 the ram.

Yeah same

#

I just hope its not the gpu i cant claim warranty on it cuz i got it from the US 💀

#

And im not in the US

vestal marten Feb 28, 2023, 11:09 PM

#

vital condor Maybe it’s a windows issue?

Maybe

vital condor Feb 28, 2023, 11:09 PM

#

Rain I don’t think it’s you’re hardware

#

I’m also getting stutter issues on games

#

Maybe it’s down to a windows issue

vestal marten Feb 28, 2023, 11:10 PM

#

I might try disabling MPO later my final attempt at fixing this

#

After that im giving up 💀

vital condor Feb 28, 2023, 11:11 PM

#

I don’t see this as a hardware issue

#

As you described is the same for me

vestal marten Feb 28, 2023, 11:11 PM

#

Tbh it started randomly after i updated some stuff

#

So its very likely

vital condor Feb 28, 2023, 11:12 PM

#

did it start a few days ago?

#

Like maybe 26th ?

vestal marten Feb 28, 2023, 11:12 PM

#

Weeks

vital condor Feb 28, 2023, 11:12 PM

#

For me it started on 26

vestal marten Feb 28, 2023, 11:12 PM

#

2-3 weeks

plush lance Feb 28, 2023, 11:13 PM

#

another thing you can try is disabling xmp profile.

vestal marten Feb 28, 2023, 11:13 PM

#

Yeah wait imma do that

plush lance Feb 28, 2023, 11:18 PM

#

I personally went through 3 sets of ram to get my system stable. 😭 - it came down to corsair not really doing a good job on timings and sub timings with the xmp profiles - and micron jdec 3200mhz being amazing for oem memory.

vestal marten Feb 28, 2023, 11:18 PM

#

Wait

#

On my ram it says its CL19

vestal marten Feb 28, 2023, 11:19 PM

#

vestal marten

Here its CL18

#

Could this be causing it?

plush lance Feb 28, 2023, 11:22 PM

#

yeah I would try it at 2133 first see how it performs, then changing it back to xmp profile and manually adjusting the cl18 to cl19.

vestal marten Feb 28, 2023, 11:32 PM

#

Imma try this tmrw its like 4 am 💀 ill reply here if it works

eternal patrol Mar 1, 2023, 1:03 AM

#

Did you get the dualchannel memory working?

vestal marten Mar 1, 2023, 9:56 AM

#

Wdym?

#

Its in dual channel pretty sure

#

rn_image_picker_lib_temp_8bb2e9bb-44c4-4b4b-9958-f6f1ecfb7ffb.jpg

eternal patrol Mar 1, 2023, 10:14 AM

#

Ah, right, so userbenchmark was just complaining for nothing.

vestal marten Mar 1, 2023, 10:15 AM

#

Probably because the ram isnt from a known brand

raw gyro Mar 2, 2023, 12:43 AM

#

dont use userbenchmark, they are incredibly biased towards intel products.

eternal patrol Mar 2, 2023, 2:54 PM

#

raw gyro dont use userbenchmark, they are incredibly biased towards intel products.

It's a valid comparison though when comparing to identical components.

#

Or supposedly standard components like ram, and his is wildly underperforming.

raw gyro Mar 2, 2023, 2:55 PM

#

eternal patrol It's a valid comparison though when comparing to identical components.

If you compare amd to amd it's still bad. Their benchmark engine they use favors intel

eternal patrol Mar 2, 2023, 2:56 PM

#

How is that relevant when comparing amd cpus or gpus?

#stuttering and low fps