#laptop return

1 messages · Page 1 of 1 (latest)

random elbow
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i bought a laptop recently, but have realized it isn't what i realistically need. i bought it because it has good specs and wasn't a bad price, but didn't realize how big it is and how bad the battery life is too. does anyone know if i'll be able to return it to best buy if i don't have the box it came in? i have everything that came inside, the manual, the screws to add storage, etc, just none of the packaging. i looked at their return policy and wasn't completely sure.

pine quarry
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usually for laptops/electronics in general they want either sealed or with packaging. not sure if they will take it back without the original boxes/package

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best to ask the store itself though if you bought it at a retail location and contact support if you bought it online

random elbow
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i found someone selling just the box for $10 on ebay, so i'll just do that probably

random elbow
pine quarry
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usually they want it back through the same method of purchase but depending on which store you bought it from you can contact their support and see if they accept returns the other way

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in general the advice is to contact support in these situations tbh

burnt hatch
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just give it a shot and bring it into the store with the recipt

random elbow
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forgot about this lol, i gave it a shot the other day and was able to return it no problem, and i got a new computer today and it's great, ty for your help