#Cant get rid of an antivirus

1 messages · Page 1 of 1 (latest)

dire thorn
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what do i do if i tried to uninstall rav anti virus (the annoying reason cybersecurity crap) and i still have it in my task manager even after being uninstalled, it gives me annoying pop ups and i cant get rid of the process because i need admin perms. i tried redirecting myself to the file location of that process but the path could not be found, can someone help me get rid of that?

marble kettle
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Removing via control panel didn't work?

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Did you reboot after?

dire thorn
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it keeps giving me these pop ups

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when i try to end the main process using task manager it says access is denied

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i navigated to the folder when i finally found it and couldnt delete it because the file was being used

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terminating the process using cmd bar as administrator didnt help either

merry void
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Reinstall the os

dire thorn
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are u serious

autumn tree
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idunno use Revo uninstaller

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and then just remove it afterwards

dire thorn
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its not a program

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its 3 files

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that cause this

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and its not even being identified as a program

merry void
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Yeah reinstall windows

dire thorn
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thats just

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stupid?

merry void
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Well do you wanna get rid of it?

marble kettle
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Dont reinstall windows, start into safe mode and remove it.

merry void
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You know how does one get rid of something that was once there but no longer there now in safe mode?

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If the path doesn't exist there is nothing to remove

autumn tree
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that's the equivalent of hunting a deer with a nuke instead of a rifle

merry void
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You can't shoot what's not there

autumn tree
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well it obviously is there, how would that popup work else

merry void
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But then why isn't it able to removed in normal mode?

autumn tree
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because it's being used

dire thorn
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running in safe mode

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deleted the folder but

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that was like

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backup stuff

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so i cant find the main folder

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heres the path

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that shows on the task manager

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but its non existent

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even with hidden folders option

autumn tree
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reopen task manager?

dire thorn
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what for

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when i try to manually open that folder by inserting the link to it in the explorer

marble kettle
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delete the folder and registries

dire thorn
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it says access denied

dire thorn
autumn tree
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do taskkill /IM rsEngineSvc.exe in elevated cmd

dire thorn
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mistake

autumn tree
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?

dire thorn
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it gives me a mistake when i do that

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access denied

autumn tree
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Maybe the boot recovery console thingy?

dire thorn
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wdym

autumn tree
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You know what im talking about?

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i guess not

merry void
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Why overcomplicate a simple solution nuke it and be done with it.

autumn tree
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basically it's like safe mode on steroids

dire thorn
autumn tree
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he wants you to reinstall everything

merry void
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This method only works on Windows 10/11 PCs. Please ask for other methods if using a Mac, Linux, or earlier versions of Windows.
https://www.microsoft.com/software-download/windows10

  1. Insert an 8GB or higher USB stick into your PC. Format the USB to FAT32 or exFAT before installation. Formatting will ERASE ALL DATA on the USB. (Right click the USB > Format > File System: FAT32 > Quick Format > Start.)
  2. Download the Windows MCT (Media Creation Tool) from the link above.
  3. Run the MCT. Select "Create installation media for another PC." Follow the prompts to select your USB flash drive as your media and create the installer.
  4. Once complete, your USB is now ready to install Windows on another PC. Power down that PC. Insert the USB installer. Boot the PC.
    WARNING: When installing Windows on a new PC, ensure only one drive (the drive you want the OS on) is plugged in. Unplug all other drives prior to installing Windows.
dire thorn
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oh wlel

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well

autumn tree
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no dont yet

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search for "advanced startup"

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your pc will restart into windows boot manager

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you have to navigate to the console thingy

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then it's only CMD, but there are no programs running at all, so you can do anything you want

marble kettle
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There is no way that AV starts in safe mode. not even bitdefender does so you are doing something wrong.

autumn tree
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certainly is some interesting software you got there, go ahead and search for "rsenginesvc" on google

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50|50 this is a virus | this is a part of windows

marble kettle
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Its most definitely a virus, you need to clean out the malware and youll be fine

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Download and run the following:
Rkill
Adwcleaner
tdsskiller

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Clean out anything that show suspicious

dire thorn
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okay I'll just reinstall my windows

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i just hate windows 11 so much

soft marlin
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Yeah sometimes a nuke option is much easier 🤷‍♂️

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And safer

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One of the reasons my OS disk is almost clean of everything and can replace in a heart beat

dire thorn
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okay i reinsalled that and it fixed it

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and i switched to windows 10

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i think that one works for me better

merry void
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Thank you

dire thorn
merry void