buoyant jetty
I just upgraded my Dell G5 5090 to Win11 and I now only get this when starting Intel XTU: I already tried reinstalling XTU. I would like to have control over my CPU power because some games hit it so hard that the i7 9700 goes up to 100W and averages around 85 in Need for Speed: Heat
shy trout
I just upgraded my Dell G5 5090 to Win11 and I now only get this when starting I...
You may need to update your bios, as well as check for any windows updates
buoyant jetty
There are no updates, BIOS is already the newest one and Windows updates were also installed after I upgraded (from win10)
shy trout
Intel XTU may just not support Windows 11
Have you checked to see if there is a Supported version on the intel site?
buoyant jetty
on its download page it said that it supports win11 22h2, which is what's now on my PC
shy trout
try reinstalling it
buoyant jetty
And that is why I didn't want to upgrade, I almost knew that I would have some kind of issue
buoyant jetty
try reinstalling it
I said that in the post, I have already tried reinstalling XTU
shy trout
did you make sure you have undervolt protection enabled?
buoyant jetty
I don't have any control over any CPU stuff in the BIOS. Dell didn't put a great BIOS on there. But I might check that as it's been quite a bit since I last entered it and also it's ben some updates since I last went into it
buoyant jetty
I usually just do the BIOS updates when I do windows updates and there happens to be one.. I check for updates weekly. Actually, how can I check what BIOS version I have?
shy trout
You go into the bios to check what version you have
buoyant jetty
And also Alienware command center is no longer showing all the CPU related stuff
But I can still control the fans at least
buoyant jetty
Oh god, of course its an Alienware
It's a Dell G5, not an alienware but it has alienware command center on it for some reason
shy trout
Alienware is owned by dell, so if its a dell gaming prebuilt, it may as well be an alienware
buoyant jetty
Do you remember how to access the bios?
I don't know which key I had to press but I know that I can get into it with holding shift when clicking restart
buoyant jetty
I just checked on the dell website what the newest BIOS version was. Then I went to the windows update history and I saw that I installed BIOS version 0.1.16.0 on the 10th of october. That version is also the top-most one on the website for my PC
shy trout
Ok, to access the bios, you restart the computer, and as soon as you hit restart, start spamming the F2 key on your keyboard
That works on all computers
@buoyant jetty
buoyant jetty
I'm doing some work atm, I'll check if I find that undervoltage protection option tomorrow or a bit later when I'm not working anymore
Also I just noticed that in the battery report of Windows it also shows the BIOS version. I'll go into it now
buoyant jetty
No undervoltage protection anywhere. It's also a 9th gen i7 and not a 12th gen that should have this feature
shy trout
Are you looking in the bios or windows settings?
shy trout
-Put the 1.11.1 BIOS file on a USB stick. It doesn't have to be bootable, just formatted as FAT32.
-Power down and unplug from wall power.
-Take the back panel off. Note all the screws come fully out EXCEPT the two rear screws, which are captured and pull up the panel as they are loosened - use the gap created by those two screws to start the prying process. DON'T try to unscrew those two screws fully out of the panel, the teeny-tiny metal capture disk on the screw can pop off and end up who knows where.
-Disconnect both the main battery and the coin-cell battery, both are easily accessible. The battery connector pulls straight up, the coin cell connector pulls sideways. Push the power button a few times and let the laptop sit for a few minutes to be sure the supply capacitors are completely discharged. This gives an indisputable BIOS/CMOS hard reset.
-Reconnect the main battery and coin-cell battery, put the back panel on (you don't have to put all the screws in yet, but might want to partially or fully tighten the captured screws at the rear because they otherwise prop the back edge open a bit).
-Plug back in to wall power.
-Insert the USB stick (it won't be booting from the USB, just have it handy).
-Boot up. This will be scary because the BIOS real-time clock will be off, which will make the laptop go through several seemingly random power cycles as it checks itself out. There is an official procedure to handle this from Dell (hold the power button for 30 seconds or something like that), but I didn't do it.
-Be ready to start hitting the F12 button as soon as the Dell logo finally shows up to get into the boot menu.
-Choose BIOS Flash Update and select the 1.11.1 BIOS file on the USB stick. During the update I did get an Intel ME error but it didn't stop the install or cause any further issues.
-When it boots again, don't let it get to Windows yet, hit F2 (or F12) to get into the BIOS setup.
-I did a BIOS restore settings here, but don't know if it has any effect given the battery-less BIOS/CMOS reset and newly installed BIOS, I just did it because it helped someone else get their system running.
-Set the BIOS date/time.
-Under Security, go to UEFI Capsule Firmware Updates and disable it. This supposedly prevents Windows from updating the BIOS again.
-Exit and boot normally. After booting, you might want to do a sync now in the time settings to sync with internet time, but not critical.
Here
It is probably because of the latest bios
Think this is for a laptop, but same principle
@buoyant jetty
Make sure the bios file you download is a few before the latest
buoyant jetty
Can I also do it by downloading the bios updater from dell? Or does it have to be done like that? If so, I'll first see how badly it affects performance and if it doesn't, I'll accept it I guess..
buoyant jetty
I might also just leave it as it is. The CPU only goes much above 75W in NFS heat anyway. In all the games I own, it averages under 75W
