#Windows 10 update help!!!!

1 messages · Page 1 of 1 (latest)

inner mango
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been trying to update windows forever and it only will let me update if I keep nothing because "your files, apps, and settings can't be kept because your current version of windows might be installed in an unsupported directory or you're trying to install an older version of windows"

My C drive contains a bunch of important stuff so I am not sure what to do!

hexed scarab
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Why don't you get a USB and back up just the important stuff?

inner mango
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but its fine it didn't delete the files I did some more research on it

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gonna do a restart real quick

hexed scarab
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Walmart has 256GB usbs I think

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even then external HHDs /SSDs are a thing

proud imp
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If you're not sure - get a 1TB external HDD and move all your important stuff there, then just clean reinstall windows after deleting everything in C drive

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Also - why do you want to update? want new features or something? Security updates still work (I assume) so you're good and you could just keep using windows without a major update

inner mango
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Fuck this isn’t good

inner mango
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That or it was because it was in safe mode hopefully it’s because of that

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Otherwise this is bad

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Im gonna be so fucking pissed all my important shit was on my C drive

proud imp
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wait so folder is there but there's nothing inside it?

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that doesn't make sense...

inner mango
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It’s like not showing my user folder

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There was my main username right with all my stuff in it

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But that username folder is like

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Non existent

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It deleted the older versions of windows but there is still 76 gigabytes of stuff on the drive it’s just not showing up

proud imp
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It can search hidden folders and stuff too so if your stuff is there, it should show up

inner mango
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And whenever I try to run something it only gives me the no option now

inner mango
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This is what it shows me

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Idk what to do about it

proud imp
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How are you not the admin o_o

inner mango
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The “do you want this to allow changes” and it shows yes or no but this time it only is giving me the no option

inner mango
proud imp
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What windows version is this?

inner mango
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Windows 10 pro

proud imp
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I'm on v21H2 and it's quite stable, hasn't shown such weird behavior yet... Pro here as well

inner mango
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I updated it bc it was an older version and I kept running into problems with stuff

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And when I did it I finally got the option to keep my stuff so I did that and it did the reboot and whatever

proud imp
inner mango
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And I tried that before too and it would keep giving me errors and stuff it was annoying the shit out of me

proud imp
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facepalm... well... I've been here and seen this behavior before (windows upgrade being garbage)

inner mango
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Yep

proud imp
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First you need to figure out how to get admin

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Open cmd and type net users see what comes up

inner mango
proud imp
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You are the only user and are not admin... this makes no sense

inner mango
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Yeah

proud imp
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can you log into any other users

inner mango
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Let me see

proud imp
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also try the builtin admin net user administrator /active:yes

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you might get access denied everywhere though 😐

inner mango
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Shitttt

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Ok so my storage was around 90gb before the update now it’s around like 76 gigabytes

proud imp
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90gb used?

inner mango
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Yeah

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And only option for login is my account

proud imp
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well the upgrade process said it wont keep your files... and it probably deleted them then

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never ever trust windows and it's default garbage 😐

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This is why I always do this using a setup USB

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Even win11 downgrading to win10, the inside-windows setup screen said it'll delete everything, but USB setup kept all files

inner mango
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Says access is denied

proud imp
inner mango
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Sure

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Doesn’t seem to be another option is there

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It would show my user here wouldn’t it

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Also I doubt windows is 76 whole gigabytes

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That’s ridiculous

proud imp
inner mango
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So yeah like

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Where would my user be if it’s not showing up here

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And how tf does windows take that much space on my drive it’s just there’s no way

proud imp
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always back stuff up... specially when a prompt from microsoft on the screen says "your files will be deleted"

inner mango
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Oh wait it says 73 gigabytes free

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Im a fuckin idiot

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73 free of 110

proud imp
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well your files should be there, hopefully

inner mango
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Yep it definitely deleted my stuff

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If it was at like 8 gigs free before updating

proud imp
inner mango
proud imp
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73 free of 110 yes that looks like it deleted stuff

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and locked you out of your own computer too

inner mango
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Wtf is with windows man

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Honestly

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Just like wtf

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Now all my shit is gone

proud imp
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I experienced this BS about 5 years ago

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Happened to me too but in worse ways

inner mango
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All my game files and everything that weren’t on my other hard drives

proud imp
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I ended up losing 1TB of stuff on that drive back then

inner mango
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Thankfully nothing important like family photos or something were lost

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I just need to figure out how to get admin on that account because it’s not letting me be an admin

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So I can’t even install stuff

proud imp
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anyway...

  1. always take backups
  2. never trust windows
  3. always use setup USB to do "upgrades"
  4. don't bother trying to "update"
proud imp
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= delete everything on the drive, start over from a blank clean slate with the setup USB

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you don't have a working USB drive either, do you

inner mango
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I do

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Just didn’t think it’d be big enough

proud imp
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oh ok...

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you only have 1 SSD right

inner mango
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I have the 1 SSD for my windows stuff and local files and whatever

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And then I have like 4 other HDD for my games

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*3

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It said it would save my stuff on my other drive from my C drive but the size is still the same so

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Idk what happened there

inner mango
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Ok so how do I make myself admin

proud imp
inner mango
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How do I nuke it

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Also I like how it kept some stuff but others are gone

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Like the folder exists it’s just not there in the folder

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WAIT

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Oh nvm

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Nvm thought I figured it out

proud imp
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figured what out 👀

inner mango
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I thought I saw my user

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On windows.old

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But nope

proud imp
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ah a glimmer of hope but nope

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reminds me of myself when I faced this for the first time

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anyway

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Boot from USB drive and click "install now"
Select Custom Install Only instead of Upgrade

Be very careful on the partition selection screen
Make sure you only look at your SSD which you want to delete
You'll see "drive 0 partition 1" and "drive 1 partition 2" etc etc

Make sure you know which drive number (0,1,2,whatever) is your ssd - you can find out by size of partitions
Click delete on every partition on that drive (now you'll only see drive number and 1 partition there, unallocated)
Click the "new" button and next, then select it. Windows will create new partitions on it's own for some system stuff

Then go ahead with the install.

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If you're not confident you can do this, find a tutorial or some way where you can be absolutely sure that you don't accidentally delete your other HDD partitions

inner mango
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I mean there was only about 20 gigs of stuff actually save

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*saved

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What I think took up most of the space on my c drive was the other windows fails

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That hadn’t been uninstalled

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Bc I tried to update like 20 times

proud imp
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decide... do you want an admin hack and try to fix this and find your files
or clean reinstall

inner mango
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I wanna try and find my files

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Im gonna do safe start see if I can do something real quick

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*safe mode

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Ok I just logged into administrator

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Hold on

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Ok I just fixed the issue

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I went into user accounts in safe mode by logging into admin that way

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And switched the user into an administrator

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Now I can restart again and it should be working now

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It could be just like hiding files or something it happened once where it said I had shit ton of space but there wasn’t

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Well I have solved the admin issue

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Ykw screw it at least I’ll finally have space on my C drive for once

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No games were on there thankfully

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Thankfully all my videos and games and everything were on other drives

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So I literally just lost some Minecraft saves or whatever not too big a deal

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And I actually will have space on my C drive for once

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Just repeated myself whoops