laptop crashing

[flat ermine]

Hello. I used to have problems with my drive (now fixed), now i had problems with memory but its ocasional only. Main problems are that the gpu started crashing. When i bought this pc it had the gpu not working how many times i tried doing anything with gpu drivers. Now when im watching youtube the gpu does some work and then magicly dies until i restart my pc. Its still in task manager but windows built in temp showing is not there and when i go to its info everythings at 0 . For example gpu memory says 0.0/4.0gb and all the curves are at 0%.

[honest sinew]

Win+Ctrl+shift+b if that doesn’t work then I got no idea

[flat ermine]

Tried 3 times

[honest sinew]

Oof

Hard shutdown maybe

[flat ermine]

Have to do that all the time when freezes

After booting pc back up its working again but after some time dies again

[summer nebula]

Try playing a game and see if it still crashes. If it's overheating, it might give you some DXGI error. Monitor temps to see if it overheats... I'd say use HWinfo or GPU-Z to monitor.

[quartz prairie]

How old is your machine? That's alot of problems!

Also, please specify what exactly your problem is. Is your "Crash" a bluescreen with an error code, an immediate shutdown, etc.

[flat ermine]

Since i bought the machine the cpu is overheating even after changing the thermal paste 5 times. On idle its 60 and with google its 75-80. On games its at 95 with around 600mhz downclock and sometimes more. About gpu worst ive seen was 91 with 100mhz downclock. That was on some games but not all. Idle is around 50c

[flat ermine]

Bought it around end of 2019. When i just watch youtube its normal and when the gpu "disconnects" everything freezes until i windows + d and close it. After that it switches to igpu and freezes sometimes for about 5 seconds with audio playing and then back to video

[quartz prairie]

That's very strange behavior.

What type of laptop is it?

With the overheating issue, do the best you can. You said your changed the thermal paste, make sure you're using the right amount and that you apply the cooler correctly. Also make sure the vents & fans are clean. Using a laptop fan or elevating the bottom of the laptop may help achieve better airflow.

[flat ermine]

What types can be?

Also fan wont make much help as i tried elevating it by 2 books and gpu dropped 2c and cpu still overheating

Ocasional memory errors were bluescreens with "memory_management" and sometimes nvidia driver error below that. I know its the memory and not drivers because some games crash pretty often and with fortnite after some crashes it has to redownload about 5gb of files back

[quartz prairie]

I'm asking for the model of your system.

If I am able to provide any assistance with my limited knowledge i'll be unavailable until sometime tommorow, I need to go to sleep.

There's plenty of other people who I think will help you here in the LTT server though.

Goodnight!

[flat ermine]

Asus tuf fx505ge (there is 2 with same name. Mine is i5)

[summer nebula]

make sure fans are working well... laptops do heat up to over 90c and it's by design but if it's crashing - that's bad news. Get a cooling pad or something to cool it better

[flat ermine]

fans working ok. cooling pad doesnt help as the cooling intake is so small on the bottom

im thinking of a new laptop but its hella pricy

[summer nebula]

Put something under the laptop to lift it up and give it more room to circulate air

Configure fans to 100% from whatever software

[flat ermine]

have it up with 2 books by sides

[flat ermine]

softwares like armoury create and that didnt come with lot of laptops those times. I tried to undervolt the laptop but its bios locked everything

i have it on overboost mode that fans would be full speed

fn hotkeys

gpu bye again

need to restart probably

you can see the gpu 1 is on 0% and no temp showing. usually there is gpu temp there from windows itself

when trying to open nvidia control panel

[summer nebula]

Do you have an ROG Strix from 2018? i7 8700H / 1050Ti / 120Hz display?

Two of my friends have the exact same model. One of them doesn't have any problems... the other's fans don't spin properly so his laptop overheats and does the exact same thing as yours. You'll even see DXGI adapter errors mid-game if you're playing something...

Touch the laptop and see if it physically heats up a lot on the outside. If so - thermal paste is doing it's job but the fans can't do their job fast enough. If your laptop isn't quite hot to the touch, then the thermal paste isn't working properly. If you're sure you did everything perfectly, use another thermal paste. If you're using a well known good paste (like Noctua NT-H1), then the physical contact isn't right between heatsink and CPU/GPU.

[flat ermine]

asus tuf gaming i5-8300h / 1050ti / 60hz ips

[summer nebula]

oh... Not so sure about TUF models

[flat ermine]

yeah in games keyboard is hot in the gpu place. im using arctic mx-4

[summer nebula]

Another friend has a TUF A15... Ryzen 7 5800H, 16GB RAM, 1650Ti and his laptop is very well built for what it's made to do, never had cooling issues

[summer nebula]

then my guess is - fans aren't able to push enough air... have you cleaned fans properly

[flat ermine]

yeah amd models i saw have extra heatpipes and side exaust

[flat ermine]

when i look at fans there is little dust on the duct and just have to clean the tops of them the blades

i have old photos of internal layout if need

[summer nebula]

Open up some tool, GPU-Z and see what GPU temps are

[flat ermine]

Laptop just crashed with bluescreen

[summer nebula]

lol good now you can find out what caused this

well. First off make the pagefile equal to how much RAM you have

[flat ermine]

16gb

I have downloaded "whocrashed" for bluescreens

[summer nebula]

Try using WinDbg x64

You can trace the bsod to the exact process/dll that caused it

[flat ermine]

last 6 bluescreens

[flat ermine]

where to get that

[summer nebula]

Can't see the exact process/dll that caused it so... Get WinDbg
Then open it (x64 version)

File > Symbol File Path
Set it to SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols

Then File > Open Crash Dump
C:\Windows\Minidump and pick the latest one

It'll tell you to type something... like !analyze -v
Let it do it's thing... then it'll trace the BSOD back to the exact process/dll that it originated from

[summer nebula]

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools

[flat ermine]

What to press there

Preview ?

[summer nebula]

https://go.microsoft.com/fwlink/p/?linkid=2196241

I don't exactly remember how I downloaded it but this is what the instructions are so

Just check debugging tools and install this

[flat ermine]

Gonna take a while to install

[summer nebula]

shouldn't ...

[flat ermine]

3.6gigs

my internet is bad at home and out

[summer nebula]

are you sure debug tools was the only thing checked

[flat ermine]

nop there is lots

[summer nebula]

Cancel it and only check debug tools

if that's what you didn't do before

[flat ermine]

567mb now

[summer nebula]

ok...

[summer nebula]

Follow this once it's installed

Monitor temps to see if it the GPU actually overheats before crashing or not

[flat ermine]

Says i dont have permission to open the file

[summer nebula]

what. o_o

[flat ermine]

Gonna try by running the windbg as administrator

[summer nebula]

oh ok right

I have UAC disabled so... its been a good while since ive had that

[flat ermine]

Ok opened

What should i do next? It doesnt show much more after opening the latest dump

Set it back to balanced to will heat up by few degrees but shouldnt go much

[flat ermine]

Doing something

[flat ermine]

Got to 39 and was rising more so back to overboost

@summer nebula windbg done

[summer nebula]

what did it trace back to

[summer nebula]

40c is nowhere near overheating...

[flat ermine]

idle

[flat ermine]

dont know there was lots of info. i closed it already

[summer nebula]

so it stopped working at idle or

[flat ermine]

rn when it has load its on for like 3 hours.

it usually would turn off when video stopped or no load

[summer nebula]

So no overheating (reaching 95c+) but still shuts off?

open devmgmt.msc and see if you spot your dGPU under display adapters

It could be an ASUS power saving feature that completely disables dGPU to save power

dGPU shows up as a ghost adapter in windows with 4kb of VRAM 😂

The laptop I saw that on, had armory crate and there was a button to turn this off... Very strange feature to include enabled-as-default on end user devices

[flat ermine]

its not gone yet because it has load from mc

why the hell there is so much !

[summer nebula]

Looks like missing drivers

[flat ermine]

hmm what program to use as driver updater?

asus doesnt update the page for this model drivers anymore

last time i used ccleaner free pro trial for updating everything

[restive garnet]

that is some extremely horrible thermal lol
also. If you have multiple unknown device maybe consider download chipset driver from laptop vendor
go to their website and find the laptop model

[restive garnet]

memory not big enough (usually)
try do less things at once.

[flat ermine]

umm discord and google open is too much?

[restive garnet]

i dont know. how many ram do you have
on such a dinosaur I expect 2GB maybe 4GB, but it does have 1050Ti so it shouldnt be that bad

try reseat memory maybe
run the BIOS memory thing

[flat ermine]

why would a pc from 2019 have 4gb of ram. this is a gaming pc it came with 8gb and i added another same stick for 16gb

[flat ermine]

did 3 times

what memory thing

[restive garnet]

BIOS memory test. also do extended one
Also. INSTALL DRIVERS!

[flat ermine]

i dont even know if it has the test

laptop shit