#3080ti not working

1 messages · Page 1 of 1 (latest)

spiral condor
#

i just got a 3080ti and i was excited to run some benchmarks on it, it performed under bottom 1% according to uswrbenchmark. the fans were extremely loud and the performance sub par. any sort of help is greatly appreciated. i’ll post a pic of the card in case that helps

rare adder
#

Download gpuz and send screenshot

radiant osprey
#

😭

#

Sad, but it probably can be fixed

rare adder
#

Also do avoid keeping ur gpu on blankets, that to on its pcie lane

crisp fjord
#

Also userbench is not reliable

spiral condor
#

full specs i have a i9-12900k which had been running super well

#

im not home rn but i will send results for benchmark later

#

is there any online service where i would be able to talk to someone who could help me troubleshoot?

crisp fjord
#

Just keep posting stuff most people will just answer if they have a potential solution

spiral condor
#

okay thank you

#

im running it off of a power brick could that be a possible issue?

#

this is my first pc and i was sure everything had been done right but it’s just not working.

#

also if it’s useful the userbenchmark score was around 130 which is very low for 3080ti

crisp fjord
#

Userbench isn't reliable I would use 3dmark or furmark to really test the gpu

spiral condor
#

im gonna try everything that’s been recommended when i get home and then i’ll post an update

#

is it possible it could perform so much worse even though the software isn’t great for testing? because it may not be good software but the gpu is performing at half the average

crisp fjord
#

Are you using two separate pcie cables for the 3080ti?

spiral condor
#

wdym 2 separate

#

i think so it’s 2 8 pins

lone tendon
#

do you have a warranty from the store/seller? and have you tried to claim the warranty?

spiral condor
#

that’s my next step if i can’t figure it out

#

yes i have a warranty

#

if things don’t work i can just return for a new one

lone tendon
#

try to go to nearest service center bro,if they said they can fix it,then go for it,, or.. just claim the warranty and have a brand new 3080ti

spiral condor
#

service center?

#

would that have to be from the company i bought it from or like a best buy

velvet zealot
#

A company side would be recommended

lone tendon
spiral condor
#

i don’t know if they have physical service centers

#

i’ll probably just troubleshoot today and if i can’t figure it out i’ll return it

velvet zealot
#

U can't really trust a third party as they might void ur warranty if its not possible to fix

lone tendon
spiral condor
#

i looked there’s nothing

lone tendon
velvet zealot
#

Yup

lone tendon
#

it's isn't recommended to fix it on third party SC

spiral condor
#

i’ll call the support number when i get home and see what they recommend

#

maybe they’ll have a solution and then if not i guess i’ll just return it and wait

lone tendon
#

alright

spiral condor
#

ty for all the help

velvet zealot
#

Jst don't yoink the gpu here and there if u don't find a fix.
U do not wanna cause any damage further voiding the warranty.

spiral condor
#

yeah

glacial frigate
#

@spiral condor first try using actual benchmarking tools like 3dmark and try running games

#

Then if it's the same
Try the usual ddu wipe and reinstall the drivers

hollow gyro
#

YO

glacial frigate
#

if that does not work
rma it

hollow gyro
#

Are you using cable extensions?

#

To power it via pcie?

#

Or are the cables straight from the PSU?

glacial frigate
#

It's most likely a benchmark issue or driver issue

spiral condor
#

cables are straight from psu

#

trying a new benchmark now

#

score was 2026 on high settings 1920x1080

#

fans were super loud the whole time

#

gpu was at 65°

lone tendon
rare adder
# spiral condor

Show us the clocks, we need core and memory clock, power draw, % used, fps and other things, record a video and send it here