HP server not recognising keyboard inputs | Linus Tech Tips | Page 1

restive linden Oct 17, 2022, 4:11 PM

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Hi there,

I recently got a Proliant dl360p gen 8, that my school was throwing out. I tested it, and it powered on. But when it boots into HP's proprietary stuff. It doesn't recognize any keyboard inputs, numlock doesn't work, and pressing f10, f9 or other fs doesn't work either. I tried changing settings in HP's iLO, but I couldn't find anything useful. And it says it doesn't detect any drives even though I have my boot drive inserted in the motherboard.

Do any of you know how I could enter the boot menu, or get USB keyboards to work?

fresh citrus Oct 18, 2022, 2:51 AM

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I'm not good with server stuff but try using a ps2 keyboard

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Could work

restive linden Oct 18, 2022, 5:09 AM

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It doesn't have a ps2 port :(

obtuse pewter Oct 18, 2022, 5:11 AM

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Sounds like not using hp certified keyboard

restive linden Oct 18, 2022, 5:13 AM

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What would be an HP certified keyboard?

smoky sparrow Oct 18, 2022, 5:19 AM

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Try an older keyboard if you have one

restive linden Oct 18, 2022, 5:23 AM

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I'll try it

smoky sparrow Oct 18, 2022, 5:26 AM

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Also does the iLO not provide remote control ability?
You should be able to do inputs through that to enter firmware.

restive linden Oct 18, 2022, 5:28 AM

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Yeah, I just didn't have the time to do that. I'll do that later today.

smoky sparrow Oct 18, 2022, 5:41 AM

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This has nothing to do with windows.
It probably isn't even installed.

restive linden Oct 18, 2022, 5:42 AM

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Yeah, I only have a truenas boot usb installed

lone eagle Oct 18, 2022, 5:43 AM

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I'm not in remote machining and management, sorry I cannot help

(Deleting messages in 2 mins)

smoky sparrow Oct 18, 2022, 5:44 AM

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restive linden Hi there, I recently got a Proliant dl360p gen 8, that my school was throwing o...

Also the drive detection is typical on servers as drives almost always go through a raid card of some sort, not exposed directly to bios.

obtuse pewter Oct 18, 2022, 5:48 AM

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lone eagle I'm not in remote machining and management, sorry I cannot help (Deleting messa...

did someone asked you here?

restive linden Oct 20, 2022, 4:27 PM

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I tried connecting to the server with iLO remote console. But it won't respond to any keyboard inputs there either

restive linden Oct 20, 2022, 5:36 PM

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I've also tried resetting the cmos by setting maintenance switch 6 to on, then starting the server and turning it off again. And then switching switch 6 to off, and then starting the server again.

smoky sparrow Oct 21, 2022, 10:47 AM

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Are you able to apply firmware updates in the iLO?
I'd try reflashing it if you can, my best guess is some sort of firmware corruption may be causing this.
If not successful there, it's likely the mainboard is junk which doesn't leave you many other options.

restive linden Oct 21, 2022, 10:49 AM

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I've updated the iLo firmware to the latest version available

#HP server not recognising keyboard inputs