I'm starting to think I might need to RMA my 6900XT. Every hour or so, my entire screen will turn completely black, and either I'll have to restart my computer, or it will turn back on after roughly a minute and whatever game or program I was using at the time will have crashed. When this happens, if the screen turns back on, there will be a Radeon driver error message on the screen. I've tried updating my drivers, reverting to previous versions, disabling a bunch of extraneous features like enhanced sync, reducing my refresh rate, and even using a different port. In the event viewer, all it says when this happens is either "Display driver amdwddmg stopped responding and has successfully recovered" when it manages to turn back on, or it says that an unexpected shutdown took place if I have to forcibly restart my computer. I've asked all over the place for multiple weeks and I haven't been able to get a concrete answer on what causes this issue or how to fix it, so if I can't find a solution by tomorrow I'm gonna try my luck contacting newegg to RMA this card. Any assistance or helpful info would be appreciated, thanks.
#GPU Drivers Constantly Crashing Games and Apps
feral scarab
sweet rain
Use DDU to clean out your driver & reseat the GPU. Make sure all cables are seated properly.
If you have another display cable try that, too
feral scarab
Use DDU to clean out your driver & reseat the GPU. Make sure all cables are seat...
I used DDU each time I tried a different driver version. I've been doing a lot of work on my PC recently so I've reseated the GPU and its cables ~3 times in the last month, all the while this issue kept occurring. I've also verified that it isn't a cooling issue as HWInfo is always running and never reports temps over 80*C. This displayport cable, the one that came with my monitor, is unfortunately the only one that I own, but I've tried every displayport on my GPU and monitor, as well as switching to HDMI and none of it has stopped the issue from occurring.
sweet rain
Do you have another PICe port you can test it in?
feral scarab
Do you have another PICe port you can test it in?
Not really. Only X1 slot
sweet rain
Do you have another known good computer?
feral scarab
Do you have another known good computer?
Define 'known good'. I've got a test system under my desk that I've never stress tested but I use it for short term hardware testing like checking basic functionalities and temps. Then I've got a mini PC I use for traveling but the SSD it uses as a boot drive failed in my main system a few months ago and seems totally fine since then but may still have some instability. Problem with both these computers is that neither of them has a case that's big enough to fit my 6900XT
remote cobalt
It wouldn’t hurt if you do rma it. You would be without at gpu for at least 2 weeks. And if it is a bad card then you’ll get a new one.
feral scarab
That's what I'm thinking. I wouldn't be without a card cause I still have a 5700XT out of my test PC I could use. In all the time I've been using it, I've never had this issue. The screen has turned black three times in the last fifteen minutes and literally while going to Google search how to RMA a GPU, it turned black and hasn't turned back on yet so I'm probably gonna have to forcibly restart it again