lttstore

[restive vector]

for someone who preaches deleting ai phone trees, this is a bit ironic

[paper mirage]

I hate their AI stuff, but at the same time, I get it.. most of the year they need very few CS people, then a few times they just get flooded.. so either have something to try and sort through it, or every reply will take days or more as the few get swamped..

So its the lesser evil..

[reef tusk]

at least its up front

[paper mirage]

That too, and as long as it does put you though to a human when asked, then ya.. not a big deal for me..

I've only had to use it twice now and both times I got everything resolved within 24hrs, but obviously not peek times so humans were available to respond basically as soon as the AI reached its limit :p

[frozen bone]

Same.

I was judged SO HARD

[frozen bone]

This is also different than a phone tree, AND from what I recall with my couple of experiences, humans reply all the time wether or not you do that.

[paper mirage]

"Only god can judge me." "wrong.. I'm judging you now.."

[reef tusk]

Yeah my friends don’t spend the amount I do on a bag, they don’t see this will not be replaced likely ever as I go through laptops

[frozen bone]

God can judge me, but I can judge him

[frozen bone]

Ya. I'd rather buy on 200-300USD bag once, than a new 50USD bag every 2 years (like I was). And it has so many more uses.

The laptop bag is also hype

[reef tusk]

Yeah it’s acted like my camera bag more than once

[paper mirage]

I just got a new laptop.. against my will.. so I have the laptop bag on my shortlist..

Thank several fast powerflicks during a storm for apparently killing my old laptop at a Year and 6mo old 😐

[frozen bone]

It is a nice bag. I was genuiley shocked by how much I liked it compared to the many ones that broke within a few weeks befoer.

[paper mirage]

2 days after I sold my older old laptop cause I figured I didn't need a backup anymore..

But I'm not bitter..

(just pissed..)

And ya I have the Commuter backpack.. loving it..

[frozen bone]

The Commuter Bag? Or the proper laptop bag?

[paper mirage]

Something something autocorrect.. Commuter :p

Plus side I did get a steal on a M4 MacBook Air.. (sale price + Open Box, cause while I was there someone legit walked in and was returning it cause their SO wanted a different colour 😄 )

Gonna morn my gaming laptop though..

RAM prices keep going up though and it might end up paying off :p

[frozen bone]

So I can't decide which color of Transparent Screwdriver I want

[paper mirage]

One of each.

[frozen bone]

https://tenor.com/view/the-road-to-el-dorado-both-both-is-good-gif-8304204

4 screwdrivers at 70 bucks USD each. Im looking at what 300 something dollars?

Or wait...its 4 right?

[green holly]

I have too many but transparent purple calls…

[frozen bone]

If I can....imma buy em all. Ill justify it by storing a different bit set in each

[reef tusk]

Of course, this is for this set of bits, this is for that set

[reef tusk]

Honestly that colour just is calling me

and i do have the retro.

[frozen bone]

I have to have a case of myself!

🥁

I'll see myself out

[reef tusk]

those dad jokes

[frozen bone]

I didn't name myself bits just to not pun it everywhere

[restive vector]

honestly it would be nice if i could trade my screwdrivers in for a discount

[frozen bone]

I gotta collect em all. Like pokeman

except I missed Retro, Noctua, Black Shaft (tho those are a thing again, I think I saw?), and the custom ones.

so...I have like 3 of the starting pokemans XD

[viscid shell]

https://tenor.com/view/pokemon-pokemon-crystal-suicune-gif-9601621893106148658

[frozen bone]

https://tenor.com/view/pokémon-pokemon-pokemon-ash-pokémon-ash-pikachu-gif-332635003610757931

[hollow spruce]

It's the orange for me

I have a retro driver that I rarely use but transparent orange looks soooo good

Might buy my self a Christmas present of a transparent orange driver and wan hoodie. Not in a spending mood after £1k car bill yesterday but maybe that'll help lol

[nimble pewter]

1 thousand pounds? Jeez what did it need?

[ashen plinth]

so, finally got my import fees etc - where did i need to report to double check it's right etc? (Europe, sweden)

[hollow spruce]

It was a B servce + rear disks, pads, fuel filter + wiper blades (wipers werent any more expensive than doing them my self and they didn't charge for labour on them)

I took it to an independent mercedes specialist though, so all genuine parts + quite expensive labour tbh

[nimble pewter]

was about to say that sounds far too expensive for that until I read mercedes and realised you knew what you were doing to yourself

[vestal plinth]

my non-ratcheting transparent screwdriver

not sure which color i should get for the LTT screwdriver

[hollow spruce]

Yeah, I could have got it cheaper elsewhere for sure. Honestly the parts were like 20% more than aftermarket so not too bad considering cheap items. It's the labour that was rough

before taxes, it was £500 labour, £301 parts lol

after tax it was £981

[nimble pewter]

Insane labour

[hollow spruce]

it is what it is. They are quite a well renowned garage and also run a youtube channel with 60k subs lol

[hollow spruce]

If I order WAN hoodie and transparent driver I am over the customs exemption

I wonder if paying for shipping twice would be easier....

[restive vector]

Working at a Mercedes dealer, I can tell you most of the labor times are calculated for how long the car ends up sitting in a techs bay rather then actual work, which is slowly becoming more and more of an issue

Truthfully 2hrs of labor isn’t unreasonable as there just processes we have to follow for warranty/parts warranty reasons

[hollow spruce]

they're independent so I hope less shitty than a main dealer, but looking at the break down of costs it all looks completely reasonable to me. Its just the actual per hour they charge is very high

[restive vector]

Yeah our labor rate is $275/hr, probably about to go up as it does annually

[hollow spruce]

If I wanted it done cheap I could have done (and there is an argument that the car is not worth paying a premium for work on at its age) but the car has a lot of sentimental value to me and I plan on running it until it literally refuses to

is that USD?

[restive vector]

Yeah

[hollow spruce]

these guys, after tax, were $155/hr

[restive vector]

So you paid 4 and a half hours or so?

3 and a half*

[hollow spruce]

Ish, yeah

labour for the service is bundled with the service price so its kind ahard to tell

[restive vector]

Wild B service from us is only 2, 1 for the actual service and another for brake fluid

[hollow spruce]

but 2.75 hours for brake fluid swap, rear discs + pads and replace fuel filter

[restive vector]

Ahhh

Yeah that’s not totally unreasonable depending on the car

Some of them you have to tear the back seats and carpet apart to get to the fuel filter

Or drop the exhaust and fuel tank

[hollow spruce]

wait no thats also wrong lmfao, the brake fluid is not quoted as a labour thing

its quoted as £70 gbp which includes the brake fluid and how ever long. But once you factor in draining it, bleeding all the calipers, I think that is quite reasonable

[restive vector]

Yeah pretty good

Definitely not following how they’re supposed to bleed it

We only charge an hour because the actual brake bleed procedure MB wants you to follow is ~ an hour

[hollow spruce]

that being said it might be included also in the 1.25 hours for rear discs + pads becauase that feels slightly long

they will have followed it to spec I believe, they are a very well renowned garage. but either way its all done and paid for now, im just grateful I can pay such a bill without any worry to be honest

[restive vector]

lol real, I have a $1700 bill from Tesla looking at me in the face so I get you 🙃

[hollow spruce]

I think im going to treat my self to the wan hoodie for christmas

transparent orange driver is calling me but its just wasteful. I dont use my current one hardly at all

[restive vector]

I tried to treat myself to a backpack

But it’s been 3 weeks since I ordered it and FedEx doesn’t even have it

[pallid isle]

i'm getting to the point that i want a refund from my nov 29th order

carrier still doesn't have it

[hollow spruce]

wtf lol

thats insane

[stable rose]

are the prismatic screwdrivers 20% off at launch with a youtube link or did i imagine that? cant find it anywhere

[stable rose]

its as if theyve cut it out of the videos and dubbed over the part saying 'releasing 26th decmber'

[hollow spruce]

oh no not another delay lol

[restive vector]

Thanks for reaching out about your order. I'm sorry to hear about how this shipping delay has affected you.

We’re currently investigating this issue at a broader level, as we’ve seen a small number of shipments originating from our US warehouse where the carrier tracking shows messages like “Label created / awaiting item” or “We’ll add a delivery date once the package is received.” In these cases, our logistics partner has confirmed that the orders are leaving the warehouse as expected, but the initial carrier scan is delayed.

What we’ve been seeing is that once the courier does perform their first scan, which can unfortunately take a bit longer than usual, the package typically begins moving quickly and is delivered shortly after. At this stage, we don’t yet have a definitive root cause, but we are actively working with our shipping partners to understand and resolve it. For now, the best course of action is to continue to monitor your tracking page. Additionally, an investigation is ongoing which we hope will result in impacted shipments being located & expedited to their destinations as quickly as possible.

Copy pasted support response

Mine was ordered on the first, label created on the 4th

If I don’t get it by the beginning of my school quarter I’m gonna be much more pissed off

[pallid isle]

I reached out demanding a reship or refund. It's clearly lost at this point. I don't care if it "turns up" that's between them and their logistics partner

[restive vector]

Lemme know what happens

[frozen bone]

I've not had a bad experience with the LTTStore folks about stuff like that, BUT I generally am way to patient with merch like this.

[ornate moon]

Tbh my orders have generally been quite quick (around 2 weeks)

But personally I believe anything more than 1 month is too long

I really want the orange and the blue + maybe a purple. Will probably wait till next black Friday where they hopefully end up in the mystery driver pool

[paper mirage]

The worst part of LTTStore is ordering during big sales and it being delayed.. beyond that they always make any issues with payment or products right.. so if the worst part is just "Order and assume delays" then I'm fine with that.. Sure I wish they were better, but c'est la vie.. and ordering during non-big events I've never had anything take too long..

Actually, I lied, my biggest issue with lttstore is then spacing out sales/drops over hours/days .. if they are gonna do that they should bundle shipments by default (or have a way to do it, without hoping your ticket gets read by CS before they prepare shipping)..

[restive vector]

I mean I’ve ordered during big sales like this before

It’s never taken a month for FedEx to even touch my package

At the end of the day it’s bullshit

Apple sent me a new Apple Card, and received my old one in less then a week

I’ve had audio equipment ship from France in less then 2 weeks

[nimble pewter]

Not only is it a huge sale, it's Christmas shipping period, and they've had issues with a partner screwing up package info

[paper mirage]

No that is for sure strange, I'm just saying in general. And I'm in no way saying LTT is without fault for anything either..

[restive vector]

Nobody else seems to be struggling

¯_(ツ)_/¯

Obviously Amazon doesn’t count

[nimble pewter]

Your examples are a fucking card from apple and audio equipment

The two examples you keep bringing up

Please stop using these dumb examples

[restive vector]

I’ve had Etsy stuff arrive
Anker
Aukey

Sharge

All from their sites

All of these were ordered after I placed my order for my backpack

[nimble pewter]

Good for you. Now one of your packages is sitting somewhere between the wizmo truck that picked it up and the FedEx truck that'll eventually drop it off

[paper mirage]

I ordered a tablet from California a few years ago that crossed North America twice before I got it.. I also order stuff from a company in the US on a regular basis that says "Preparing Shipment", two weeks or so later it arrives, and a week after that changes to "Shipped" or "Delivered" ..

[restive vector]

Defending this in any fashion is fangirling at best

[paper mirage]

But again 100% someone needs to find out what the issue is with your shipment and where the holdup is.. and then try to resolve it, both for you and for future shipments to others..

[restive vector]

It shouldnt take 4 weeks to ship a backpack

I would’ve rather paid the $30 in shipping and had it 2 weeks ago

[nimble pewter]

I'm not defending it, I just want you to stop using stupid comparisons, and blame the right people

[restive vector]

How are the comparisons stupid

A company shipped me a product using a service that isn’t theirs

[nimble pewter]

I'm not going to explain this to you another time

[restive vector]

You in fact didn’t

I proved you wrong last time and you went ghost

The only devil’s advocate would be “oh shit we ran out of TB3 docks, we’re gonna offer you a partial refund or some other product of equivalent value”

Of which hasn’t been done

I’m not asking them to hand deliver my backpack on a golden platter with a apology speech

I’m asking them to ship me a backpack, and a dock that was apart of your sale

Plain and simple

Bar could not be lower

[pallid isle]

you have no idea how shipping works my dude, wizmo does not deliver the package to the destination...they drive their truck to the LTT warehouse, pick up a bunch of orders, drive it to the fedex depot, and drop it off...in the same town....on the same day, or at worst the next day

so the package still has to traverse the entire fedex shipping network after wizmo drops it off

[nimble pewter]

You didn't read my message properly lol

Also wizmo don't pick it up and drop it off right at FedEx... They take the pallet of packages to their own warehouse, unpack it, sort it and then FedEx or whoever else picks it up from there

[pallid isle]

and you do realize this cube dude and I are getting shipments from the US warehouse that doesnt use wizmo right?

this is a failure of the vendor (aeronet) to properly hand the shipment off to fedex

[nimble pewter]

sorry for assuming they were using the same bulk shipper for the US warehouse. Not much is known about it to those that don't order from it

[pallid isle]

which is an issue between LTTstore and aeronet - not the customer

functionally aeronet lost the shipment

so lttstore needs to escalate with aeronet to either find it or replace it

waiting around doing nothing and hoping it turns up is not a solution

[nimble pewter]

I promise you if you've contact them, they're not waiting around doing nothing

[pallid isle]

they are literally doing nothing

For now, the best course of action is to continue monitoring the tracking.

straight from my email with support

[nimble pewter]

well yeah, what do you expect them to do after telling aeronet? Fly down there themselves and hunt it down?

[pallid isle]

lmfao you have no idea how businesses operate

they have an account manager

pick up the phone

call them

find out, today, where the packages their paying customers are expecting have gone off to

if they are not located within some reasonable amount of time, aeronet must reimburse lttstore the full insured value of the package

and lttstore ships out a new one

[sand swallow]

on a more positive note, my second order arrived today. wizmo still sucks. that is all.

[pallid isle]

I had a freight forwarder damage a package in transit, when the customer notified me I opened a case with the insurance provider

I had a full reimbursement in under 24 hours

its not rocket science

[sand swallow]

so wizmo dropped off my package with postnord. postnord contract to aramex in australia (for my delivery anyway), and aramex fucking suck because they frequently lose packages and don't take accontability, and drivers have been known to either steal packages or deliver them to the wrong address.

luckily, it was handed over to australia post since i added my pick up package PO box.

[pallid isle]

this is an unacceptable response after almost a month, just eat it and ship a new one, work it out with aeronet behind the scenes so the customer isnt left in a lurch

[sand swallow]

drove to the pickup point, entered my code - and grabbed my water bottle, bits, and cable management kit.

also the 1.8L water bottle can double as a weapon. that thing is HEFTY.

[pallid isle]

as an example i just ordered a pair of prescription glasses

they were made in 3 business days and are already in the mail

lttstore needs to shitcan this logistics handling stuff and enter into direct relationships with their carriers

wizmo and aeronet suck and are really hurting their brands reputation

[sand swallow]

word.

If I could get the same level of service from LTT's contracted delivery partners as i get from other places i order from, i'd order more frequently.

for example, i order my horror shirts from ruckingfotten once a year during their holiday sales. $60aud (55cad, 40usd) for shipping and it's here in 4 days.

i put off buying shit from ltt purely because wizmo lack any transparent communication.

i put in a ticket to wizmo about my last package and they didn't even bother replying

edit to the main comment - added LTT's delivery partners because the blame isn't fully with LTT. they just use cost effective services.

anyway this is a lot of grumbling for the sake of "i want my shit quicker"

[nimble pewter]

What is your order? It's possible they don't have the stock available to resend it

[restive vector]

Once again, this should be communicated

It’s not like this is a 1 or 2 week ordeal

We’re coming up on month long orders that have vanished into thin air

[restive vector]

Honestly the shipping time is manageable, and understandable stable for a relatively small business

And like a delay of a few days or even a week is fine

It’s been almost a month and it’s completely MIA

[restive vector]

If it makes you feel better. Apple shipped my AirPods to TN once

(I live in WA)

[pallid isle]

then refund it i'm not expecting a miracle just dont leave me in limbo

my order isn't anything crazy

like this is not a crazy order

[pallid isle]

this is what gets me - lttstore shipped the order

that much is true

they did their job

their vendor fucked up

they should be HOUNDING the vendor

[sand swallow]

it's weird, they shipped my commuter backpack and screwdrivers together with ups, but the smaller order was shipped via shitmo

[restive vector]

Mines a backpack + corsair TB3 dock

[pallid isle]

screaming from the rooftops

[restive vector]

Probably depends which warehouse it comes out of

[sand swallow]

global for both of them

[restive vector]

Ah

[restive vector]

Literally

[sand swallow]

aud to cad is a nicer exchange rate

[restive vector]

I would’ve rather paid $12 if it meant it arrived on time

[pallid isle]

yep

[frozen bone]

I tend to not have money while they do sales. I think I ordered during a big sale once. THen again I live in the states so shipping has never been terrible.

My backpack might have taken a bit now that I recall. But i expected it.

[toxic shadow]

anyone know what shipping service ltt uses for us shipments?

[vestal plinth]

this is quite weird lol, aramex is pretty good in my country, much better than everything else, except for DHL

[frozen bone]

Believe it depends on where its going. I've gotten it via FedEx and USPS

[vestal plinth]

refund went through to my card now

[celest grotto]

same, but I'm still 85€ short

and no response from support since friday

[teal wolf]

same... i send ticket - got AI response - reopened ticket - New AI response and closed ticket again....

[celest grotto]

I'm waiting until Monday and if I get nothing I'll probs re-send the email and if nothing again I'll have to resort to bit more extreme measures

[vestal plinth]

holidays are truly the worst for buying anything

[celest grotto]

mostly waiting due to christmas until next week

[vestal plinth]

imma wait till january if im gonna order LTT screwdriver

[celest grotto]

giving them the benefit of the doubt

[teal wolf]

ima send new ticket after new years so they are there and holidays ar eover

[celest grotto]

same here

but the response I got had this

so I just responded to it again that I need support

nothing since then

that was on the 20th

will just be waiting until christmas is over

[icy nexus]

Especially for something so expensive.

[pallid isle]

theyre resending the order

At this point, we don’t believe the original shipment is lost just yet, but given how long you’ve already been waiting, we don’t want to keep you in limbo. To move things forward, we’re going ahead with a resolution and have reshipped your order so you can receive your order without any further delay. You’ll receive a new tracking number once the replacement shipment goes out.

If the original package does end up arriving, please refuse the delivery so it can be returned to us automatically.

[restive vector]

time for 100 zip ties, 2 pens and notebooks, MCM House Solution, and a 2nd pet cave

[lunar goblet]

Im still waiting on a $800+ order from ltt store from black Friday basically every bf deal. Recieved back pack after a week but rest of order is Mia. Cs said it was def packed and on its way but isn't sure where it is.

[bronze sentinel]

managed to get my stuff today/yesterday (the 24th) cause dhl is the goat. almost didnt make it cause of postnl

[lunar goblet]

@bronze sentinel did you purchase off the Canadian site or the US site?

[hollow spruce]

given that he mentioned postnl, it must be global site

[ashen plinth]

so, finally got my import fees etc - where did i need to report to double check it's right etc? (Europe, sweden)

[bronze sentinel]

global aka canadian

[bronze sentinel]

thought that dhl is the more dead giveaway ngl, or do they do to door delivery outside germany somewhere?

[lunar goblet]

@bronze sentinel sorry for the dumb question but everything i have read is only issues with the US store. I could be wrong though. And DHL used to do package deliveries in buffalo ny when I lived there not sure now

[restive vector]

My order has taken so long the Shopify order summary page expired

Lmao

[lunar compass]

Thank you Linus Claus.

[jade linden]

same but its understandable, I live in south america after all

Bought at BFCM and says 1-5 days left. I am worried that the address is my old house and I need to know exactly when its arriving so I return to the old house to receive the package. I still havent received a code for my local carrier but I guess the item hasnt even gotten to my country so... its fine i guess

I am so excited to receive my order. I am in need of a new backpack, I need a screwdriver, and I like pens so I cant wait to have the black scribedriver

[serene matrix]

Got to start the baby early

[pseudo lynx]

anyone had an issue with the pencil where the bit inside works (the schmidt thing), but when I put it in the actual housing, the button doesn't press all the way down.... I'm trying to find out what's blocking it but I can't figure it out

it's like the schmidt thing is too far up, so it's bottoming out that before the button can... but also the lead isn't moving

what the fuck have I done and how

okay I figured out what I was doing wrong...

but the top of the schmidt thing is stuck inside the spring, in the top half of the pen....

FUCK

I managed to get it out after way too much effort but hey I have a working pencil now

[wraith jasper]

what time will the prismatic stuff launch?

[rare hawk]

What about the bit case he implied was on sale last video https://youtu.be/9jBseM65hbs?t=385

[viscid shell]

When it becomes available on the store. 🔜

[frozen bone]

Are the Transparent Screwdrivers limited edition or just permanent to the selection. I.e. if i wait a week is there realistic ability to get them

[frozen bone]

Same time

[nimble pewter]

Limited or not, first stock always sells out quick so if you want one within the next like 2 months, order quick

And while the plastic molding and final assembly is done in Canada, the plastic for the selector ring has to be put on the ratchet during manufacturing in china

[frozen bone]

Ya. I know first batch is always rough.

[ashen plinth]

how do i know if im paying double VAT or not?
paid a 50 cad moms, and now postnord is asking for another 432 sek moms+fee

[wraith jasper]

https://tenor.com/view/shut-up-and-take-my-money-money-futurama-gif-6882124657810317443

[peak halo]

Linus said they’ll go on sale at 6AM PST or <t:1766757600:t> local time (<t:1766757600:R>)

[wraith jasper]

reckon theyll sell out instantly?

[peak halo]

I reckon Creator Warehouse should just rename itself to “The Screwdriver Company” at this point

[hollow spruce]

You need a break down of the fees from your courier. That's the only way to know

[sonic spindle]

Who else is up way too early to buy some screwdrivers?

Uh, hello?

https://tenor.com/view/ntuni-why-are-you-closed-i-wanna-go-shopping-yell-gif-24037506

[queen valley]

Still waiting 😭

[royal mica]

we are also in #public-chat and are very confused too

[queen valley]

I’ve been refreshing for 28 mins lol

[sonic spindle]

It's a good thing there is an early WAN today so I can express my displeasure

[royal mica]

Well we should get an email isnt that the case of the entire landinge page for that?

[dusk hemlock]

The screwdrivers are up on the US store, but the page mentions a non-existent YouTube video to order through to get 20% off. Still no update on the themed hoodie or the bit storage.

[queen valley]

I don’t trust emails for drops

[sonic spindle]

Link?

[dusk hemlock]

https://www.lttstore.com/products/prismagic-transparent-screwdriver?_pos=1&_fid=e8290dd15&_ss=c

[sonic spindle]

Interesting

[royal mica]

Yeah but WHAT video ...

There is no mention

and december 26th 6am pst was 33 minutes ago ....

[dusk hemlock]

That page did go up at 6AM PST, but I’m holding off on ordering until the video goes live.

[queen valley]

Went ahead and ordered, maybe they will give out the 20% later

[royal mica]

@slow tinsel Help!

[dusk hemlock]

My guess is that there’s going to be a video featuring the new screwdrivers to order through like they did for the commuter backpack

[sonic spindle]

I'm going back to bed, wake me if something happens

[rocky wolf]

Soooo
What colour is everyone thinking about buying

[sonic spindle]

yes

[royal mica]

100% the light blue and the new bit case

sadly i cant seem to find the bit case

[dire roost]

Cryo Teal looks nice

[lime fossil]

The site mentions as much now

[sonic spindle]

I know it's not going to launch today, but still waiting for the Pozidriv bits to drop too

[dire roost]

@sonic spindle @royal mica @queen valley @dusk hemlock
https://www.reddit.com/r/LinusTechTips/comments/1pw59st/discount_for_prismgic_screwdrivers/

Read the comments

[royal mica]

Whats that?

[sonic spindle]

That worked, I had already clicked on the link previously and it auto applied the code

[royal mica]

thy

[sonic spindle]

It's like Phillips but way better

[royal mica]

oh okay, isnt the hex or cut in hex still better?

[royal mica]

Or is this a Coverage question for you?

[sonic spindle]

Correct. I would never choose to use one but it comes up every so often

Like the iFixit Mahi kit I have comes with both Phillips and Pozidriv so for now I'm just using those

[queen valley]

Man I hope these are gifts for people

[sonic spindle]

lol

If you count my collection as a person, then sure

[royal mica]

well i ordered just 1 ^^

[somber lintel]

I picked up two prismatic with the discount code. orange (son’s favorite color) and the grey. This brings me to four screwdrivers, the stubby, and precision.

[ashen plinth]

is 50 CAD moms what you got refunded cause of postnord import avgift? ended up with 432 sek (just so i bother help desk for a proper reason xD

[green holly]

Pls don't ping LMG staff while they're not actively engaged in the current conversation.

[deft nova]

sorry if someone has already asked this but is there an issue with the bits on the website?

[green holly]

It's also what IKEA uses, and you likely won't be able to properly tighten their screws all the way without it

[green holly]

What kind of issue?

[elder kite]

I install IKEA screws with a hammer

[deft nova]

it just takes me to the error 404 snake game page

[elder kite]

😎

[green holly]

Ah, maybe they're prepping for some kind of bundle with the new bit cases when they launch? Idk

[deft nova]

i hope they are quick lmao. i dont wanna missout on an orange screw driver but i wanna get the bits lel

[green holly]

Do I have too many screwdrivers or do I need a purple transparent screwdriver hmm

[waxen sandal]

You just need one for every room

[fierce sigil]

Does anyone know if the bit storage went live with the prismatic screwdrivers?

The ad initially sounded like it did but I can't find it by searching.

[static walrus]

@fierce sigil they are live on global store, case and new pozidriv bits

[fierce sigil]

Just got them both

[static walrus]

Heck yeah!

[stable rose]

hey guys anyone know how to get 20% off the prismagic screwdriver? it says when added to cart on youtube store but i cant find it on youtube store…

[unkempt seal]

they said on wan show it was still not working correctly. but im also seeing the same code fly by here and reddit. so maybe try adding the code manually

[stable rose]

what code? could you link me the reddit please :)

id watch the show but im very busy for the next hour

[unkempt seal]

#lttstore message

see code in his screenshot

[dawn lion]

It's been a minute - is the bonus bin dead now? Was hoping to snag the new sticker set!

[stable rose]

thanks man, ordered

[unkempt seal]

iirc. it was empty during bfcm. probably not refilled yet.

maybe they finally gotten through all the 2022 / 2023 stickers hehe

[dawn lion]

I definitely have enough packs of those lol

Was just eyeing pack 3!

[unkempt seal]

ah i see they had new stickers in the bonus bin in my order last summer. idk if those are in stock or not.

[dawn lion]

The bonus bin window doesn't even show in the cart for me, no out of stock message. Nothin

[unkempt seal]

guess they aren’t doing it at this time for some reason

[dawn lion]

sadge

Thanks lol

[green holly]

They changed it to hide the bin entirely when there's nothing in stock a while back

And I believe something was mentioned about tariff complications contributing to its continued emptiness

[dawn lion]

I mean I like the stickers but not $10 like.

[green holly]

Fair enough

[dawn lion]

As if Canadians needed any more reason to be upset over tariffs.

No bonus bin stickers is THE LAST STRAW

[olive leaf]

What "non infringement brand" are the orange and Teal from?

[paper mirage]

Apple maybe? Looks like the old iMac’s

[royal mica]

Not sure if you have seen it, but its live

https://global.lttstore.com/products/bits?variant=44446544986157

[rocky wolf]

Video is finally up https://youtu.be/ynrTSQ0SJJ4?si=ovck0ACQgGdPdED9

[proper shell]

What's the company that makes the wallets?

[jade linden]

https://www.nikolasbentelstudio.com/shop

[hollow spruce]

I think Im going to resist the prismagic even with 20% off

I want it so bad but I don't need it... at all

oh I didn't realise WAN was THAT early, I missed the whole thing

woo

first time paying full price for shipping i think lol

[olive leaf]

I couldn't get the 20% to work and after trying for far too long I gave up and paid full price

[sonic spindle]

I saw, I am apparently psychic

[frozen bone]

Are the floatplane exclusive Black Shafts limited sale?

I just bought all 4 of the new screwdrivers and just now noticed the discount just didnt apply. Hecc. Oh well.

[royal mica]

Or "Lucky" xD

[sonic spindle]

They're limited in the sense that there is a finite amount of them

[frozen bone]

But like they'll be there til they run out?

[sonic spindle]

That's what I heard

[frozen bone]

Neato

Thanks fellow toast person

[jade linden]

I guess you could ask support whats up with that and see if you can get that 20% back

[lunar compass]

Black shafts aren’t FP exclusive from what I can tell. I’m not signed in and I could add one to my cart.

[olive leaf]

Tried it but don't have high hopes as I already got a shipping notification

No dice

[light tusk]

I got a black and gold 64oz bottle for Xmas! Still cold from last night's ice 👍

[restive vector]

fedex just got my package

3 weeks after a tracking number was made

...

what a joke

[pallid isle]

Still doesn’t have mine. Resent package was picked up by FedEx same day it shipped

[restive vector]

"was expected dec 10"

[restive vector]

insane

i hope whoever the delivery guy was, was drinking and went to the wrong state or some shit

cause its bs

[pallid isle]

Oh wow actually never mind I see tracking info for the original too lmao

23 day difference

[restive vector]

absolutely insane

[pallid isle]

So now I get to figure out how to reject one of them

[restive vector]

would be a shame if one "never showed up"

[jade linden]

I guess you can wait for a human response. After all, you are not asking to a discount code to be applied after the purchase, you are asking for a partial refund

[reef bridge]

I was going to buy a Screwdriver for work. but, there is no metric hex available and we have 95% metric hex at work...

[peak halo]

You can use non-LTT metric hex bits with the Screwdriver, long as they’re magnetic

[reef bridge]

I know, but then I can only fit half as many bits in the handle, afaik

[peak halo]

This is also true

[ornate moon]

I'm happy I bought all the bits a year ago (except the imperial ones)

Pretty much use the screwdriver for everything that requires screwing

[hollow spruce]

I ordered the bit case with WAN hoodie last night and i should have ordered pozidrive bits whilst I was at it. fuck

I come across them all the time, phillips usually work but

[ornate moon]

I'm just going to wait till next black friday and hope they are in stock, might even subscribe to floatplane for it

[hollow spruce]

i dont even really need the bitcase tbh lol but

the only extras i have that are not in my driver are the torx bits. I dont even know where they are tbh, but I will find them and put them in the case and then into my backpack that I take to work

[restive vector]

Insane

[broken magnet]

M3DFQJCAJE9G
Transparent screwdriver coupon code (global store)

[viscid shell]

It's either invalid or already been used. (Global store with only the Transparent Screwdriver in my cart.)

[sonic spindle]

Try 3STDHN0D3XTJ

That's the code I get from clicking through the YouTube video

[viscid shell]

Oh that'll be for the Prismagic, yes. Different codes for different screwdriver SKUs. Some codes are tied to the Shopify account that was logged in when they were generated.

[sonic spindle]

Oh you're trying to do it for the normal transparent screwdriver?

[viscid shell]

That's what @broken magnet said their code was for. 🤷 I was just testing them - I already have enough screwdrivers.

[broken magnet]

huh, weird
maybe it somehow expired, idk

[sonic spindle]

I can't get it to show up on the little shopping bar on YouTube

[broken magnet]

old version user

or revanced user

tbf I got it to work after opening YouTube on a random phone that i barely use

[nimble pewter]

No it's just tied to your account

If it was just a universal code it'd get abused

[broken magnet]

I got no account tho

well

[nimble pewter]

Then to your browser session or whatever

It's tied to you

[broken magnet]

I wasn't logged in

well uhh

how do I. extract cookies on embedded chrome on Android 9

[nimble pewter]

Why would you do that

[broken magnet]

so y'all get free driver idfk

[sonic spindle]

I got an old video to show me the transparent driver as a shopping option but when I click through, it still applies the same 3STDHN0D3XTJ code for me.

From a fresh browser session

[nimble pewter]

Probably some YouTube related tracking going on then

[nimble pewter]

...

How would a 20% off code that anyone can get from going through YouTube do that?

[sonic spindle]

It's technically buy 4 get one free lol

[viscid shell]

Whoa whoa. Keep quiet, will ya?! We don't want them to find out about this one weird trick!

[sonic surge]

I bought the Prismagic screwdriver like 1 hour ago, so still waiting on tracking info, I got it in Cryo Teal, as blue is my favorite color

[rigid niche]

this is the most game changer tool for me because im a handyman and a technician and i have a lot of bits (torx, PZD, Philips,etc) and i have an aliexpress one which is AWFUL the bits get stuck and i cant take them off without a stick also i didnt have enough space for all my bits so i had to put them on a jar and my AuDHD betrayed me once again and i thought i lost my bits or got stolen but they were on the jar the whole time

[restive vector]

This is so overdue

[rigid niche]

Kudos to Linus and his Industrial design team for this tool

[reef tusk]

It’s going to be in my next order

[reef tusk]

Thought you all would like this screenshot.

[livid raptor]

oh, what is this

[peak halo]

Saw they gave James Channel a Prismatic screwdriver and sponsor money to promote it https://youtu.be/ATmG6orSyto

[nimble pewter]

Wade has a precision driver with a green end

[peak halo]

Yeah, that was from around the time they sent out custom engraved precision drivers to a bunch of creators

Made this dude emosh https://youtu.be/CxM9ZKCzO3M

[stable rose]

anyone else tracking errer with prismatic screwdriver?

[hollow spruce]

give it some time

is this your first experience with wizmo?

[wind blade]

Hey, does anyone know when the Precision Screwdriver & Bit Case will be restocked? I also want to use the YouTube deal for the screwdriver, but I won’t be able to if it doesn’t get restocked in time. I don’t mind waiting a long time for my order to arrive.

[sonic surge]

The youtube deal is only for the Prismagic Scredrivers I believe, could be wrong though

Anyone know about how long it takes to get the tracking info after buying merch?

Nevermind paypal is now showing tracking info

[reef tusk]

its only for the prismagic screwdrivers not the precision set

[hollow spruce]

I think he might want both the precision and the prismagic

better off with two seperate orders though if he absolutely wants the discount. I suppose only makes sense if the discount is more than the double shipping

[reef tusk]

ah and tbh when i brought the bag the discount paid for shipping which makes sense

[sonic surge]

I had to pay shipping despite using the discount

That being on the Prismagic screwdriver

[reef tusk]

I paid shipping but the discount took care of it if you get what i mean

so $30 and shipping was around that

[sonic surge]

I think for me shipping and taxes was about the price of the discount as with the discount I got it for a total of like $70 USD

[reef tusk]

taxes were around $20 which was fair considering it was a $300 NZD backpack at the time.

the NZD to USD conversion was not good to me last year

[toxic shadow]

does ltt merch take a while to ship? I got a usps tracking number a week ago but havent gotten movement fromnit

[viscid shell]

Sometimes it can, yes. See prior message(s): #lttstore message

And it's not just LTT stuff either. I have placed multiple orders with multiple different merchants over the month of December. Some take my money, generate a tracking number, and the item starts moving within 24 hours. Some take my money, generate a tracking number, and the item isn't picked up by the courier for days or weeks. All depends on how busy everyone (read: usually the courier) is when you place your order.

[nimble pewter]

It's been like 3 business days tbf

And over Christmas so maybe not even 3, idk when USPS operates

[viscid shell]

Actually, 1 business days (or possibly 0) in Canada. Lots of businesses observe December 26th (and the 27th when it falls on a Friday) as [un]official holidays. Even if Creator Warehouse were operational, who knows if all of their fulfillment / shipping partners were on those days.

[nimble pewter]

USPS would be a US order

[viscid shell]

Correct, however, depending on what was ordered, some of it may still be fulfilled from Canada. Unless they've changed how that works with the Global and US stores... in which case, yeah only US holidays would apply.

[nimble pewter]

well we're talking about shipping here, fulfillment has already happened

just waiting for the USPS truck to pick it up

[viscid shell]

Maybe. Hard to say. In my experience (in general - not with LTTStore specifically), fulfillment sometimes happens long after the shipping label is created. 😉 But hopefully you're right, cause more people need The Screwdriver™!

[nimble pewter]

Very unlikely they would've preprinted a label before closing for Christmas

[viscid shell]

Automation is a beautiful thing. 🤷

[restive vector]

seems to be order dependent

my US order was through fedex

(it also took 3 and a half weeks for them to actually pick it up so maybe they told fedex to eat rocks)

[foggy sonnet]

Damn, I did not see the blue prismagic selling out before the deal was over

[hollow spruce]

They did warn its whilst stocks last

[sonic spindle]

That is not the color I would have expected to see sold out first either

[glacial jay]

I would have thought the purple would sell out first

[sonic spindle]

Same

[stuck torrent]

Perhaps they were initially stocked differently as they tried to anticipate what would be most popular. I.e. maybe they had 10k purple and 5k blue such that the most popular isnt the one that sells out first.

[compact coral]

Support will say it left the Logistics Partner the same day it was ordered, however I do not believe so.
Seeing as I Ordered something on 12/8/2025 and have yet to receive it.

see the 2 week gap from Shipping Label Creation and the Origin Scan.

the Origin Scan happened the day After I asked Support could someone Verify that it did in fact leave the Logistics Partner.
Asked on 22nd
Scanned on 23rd.
Coincident I Think Not!!!

[slender atlas]

I mean, have you read the pinned message that explicitly points out that there's been issues with deliveries affecting everyone? That just happens to be around the dates you've had issues

[sonic surge]

They should eat rocks, FedEx sucks so bad

[restive vector]

There is not pinned message for these stuck deliveries

They actually haven’t said anything publically about people’s orders taking 2-3x as long as they should

[restive vector]

I agree

I’d pay extra for ups to deliver my package

[sonic surge]

I would pay to have literally anyone but FedEx deliver my packages

[compact coral]

thing about it is Fedex, UPS and USPS systems are all Automated.
Package comes in and a human put it on a belt, the system will turn/flip/whatever needed to scan the deleviry address and sort it.
So if it is USPS Pick up or Fedex Pick up or even UPS Pickup the Driver will scan all Packages, go to next stop and rinse and repeat.
I have seen it working retail, and IT Support where i have to ship things.
This is the way of things.
Now on to the 2 week or more gap between Label Creation and USPS Accepting the package.
What that looks like to me and others that i have shared it with even Postal Workers, Someone hand carried it to thier local Post Office.

so the LTT Logistics Partner is a Person when storage that once a week or whenever they can goes in and process orders.
IMO, not a dedicated Warehouse with Staff processing orders both in and out.

[restive vector]

My USPS preference is almost exclusively driver delivery related

We have 10s of hours of ring clips of FedEx drivers tossing shit from the street to our door

Regardless of who/what/when/why the process is, a 3 and a half week gap from label created > arrived at FedEx location is COMPLETELY unacceptable

My deliver date was originally 12/10 and I’ll be getting it on the 31st

30 days from order to delivery is outrageous

[hollow spruce]

@upper gust ^^^

[sonic surge]

You realize that FedEx gets a lot of hate for the packages they deliver being in bad condition, when others that aren't from FedEx are fine

[lime fossil]

Every carrier gets such hate

Personally I've had the worst experiences with UPS and will opt for basically anything else if given the opportunity

[frozen bone]

Depends on your area which carriers are good and bad

[hollow spruce]

everyones experience varies too. I swear by one courier in the UK but i've heard others have issues with them ¯_(ツ)_/¯

[pallid isle]

so...I feel this is an important note to make

left is the "original" package I ordered Nov 29th and "shipped" december 3rd

right is exactly the same package that I demanded LTTStore reship

both "popped up" at fedex on the same day despite leaving LTTStore's warehouse via Aeronet 23 days apart

so Aeronet lost the package on the left for 23 days and only "found" it again when my replacement order also went through

also important to note, the package went from shipment created, to picked up & dropped off via Aeronet at FedEx within the same day

so tl;dr all of LTTStore's logistics partners suck, FedEx didn't do anything wrong

100% of this order originated from their US warehouse in Georgia so there's no weirdness about international shipping

and having the same items resent after almost a month arriving in under a week illustrates the problem, so anyone saying "hurr durr its the holidays expect things to take longer" can suck a fat one and shut the hell up

[celest grotto]

meanwhile I've been waiting on a response from support for over a week now for a completely incorrect refund on the ups tax issue

[viscid shell]

Unless... perhaps... the root cause of your first shipment going missing / being delayed was caused by the holidays. To be clear, I agree that shipping delays suck - I myself am still waiting on something to "ship" that I bought directly from a rather large multi-national audio manufacturer over 2 weeks ago. But sometimes correlation is causation - this busy time of year could be the root cause.

Based on the information available to me and my experience working with logistics partners, all signs point to Aeronet indeed being the guilty party here. Without knowing what contracts were signed alongside what agreements were made, it's all just speculation to suggest they switch fulfillment partners, but I too think Aeronet might be the one dropping the ball on Creator Warehouse and their customers. 🙁

[viscid shell]

I'm just happy to see they offered to re-ship your order, though how they expected you to refuse the first shipment if it arrived is beyond me... you can't really refuse a shipment that doesn't require a delivery signature. 🤔

[pallid isle]

context clues matter

if aeronet is processing shipments to FedEx from the GA warehouse and only a small number go "missing" it can reasonably assumed that they got forgotten the back of a truck or on a loading dock

there is plenty of evidence of people ordering after I placed my order, being fulfilled via Aeronet from the GA warehouse, and receiving it before I received mine

so whether it's the holidays or someone taking a smoke break and forgetting to load the packages, either way, someone at Aeronet fucked up and dropped the ball...so to say "its ok, it's the holidays" is bullshit and they need to be held accountable

they were able to get my 2nd shipment from the GA warehouse to FedEx in the same business day

[pallid isle]

i'm going to go out of my way to take the 2nd shipment to the FedEx store and manually "refuse delivery"

I'm not going to be an asshole and make LTTStore eat $600 in products

[viscid shell]

I'm agreeing with you there... we ran into this problem when I worked a retail job years ago. Our ex-military shipper/receiver retired, and the new person really um... ahem I don't know if they were all there, because they frequently "forgot / misplaced / mislabelled" way too many outgoing store to store transfers that all the other stores in our district kind of stopped calling us for transfers. 🤣 If that's what did, in fact, happen with your / other's Aeronet packages... that's 110% a manglement problem that Aeronet needs to fix, lest they start losing contracts with their clients. (Creator Warehouse, and whomever else uses them for fulfillment.)

[restive vector]

Obviously I’m glad I’m getting it at all lol, but this should definitely be a “guys what the fuck” moment for them

[restive dust]

Okay after a month it’s finally here

[foggy sonnet]

It’s back in stock now

Glad I held off on some other things I was gonna add to the order, now I can just add them to this one, it was gonna be more for shipping anyway, if I added anything other than the drivers to the cart, it became 2 separate shipments

[frozen bone]

I like the green!

[frozen bone]

is it also possible that it lives in a delievery drivers pocket 😛 (im joking...mostly)

[jade linden]

Mine just arrived to my country, cant wait to receive it!

[unkempt seal]

same. tbf there was a 4 day weekend.

[stable rose]

yep, am also in europe if that matters

(still error)

[hollow spruce]

They're ass. That's all I have to say

I'm still on error too. Admittedly my previous orders haven't done this

[dire roost]

That's what I would have gone for if it weren't a gamble

[stable rose]

i wonder why ltt use them then

everyone online saying shipping times vary loads from 2-6 weeks so id like to know what end of that im on

[hollow spruce]

I imagine the reason anyone does anything, $

[stable rose]

$120 cad for a screwdriver that i cant even track smh my head

atleast the products are high quality

[ashen plinth]

hm, my mystery screwdriver was a noctua one, wich maybe is lucky, but not a huge fan of the style personaly 😂

[nimble pewter]

Must've found a box of them when they found a box of the black shafts

[hollow spruce]

if thats true they gotta stop losing stuff lol

[nimble pewter]

Logistics is hard

[serene schooner]

are today and yesterday normal working days over in the canadas?

[grave kraken]

Can the Commuter Backpack fit a Lenovo legion 5 in the laptop sleeve

[stuck torrent]

Today and yesterday are normal workdays in canada officially. Its a weird week though since many people take holiday time and I would hazard a guess that most working arent at 100% after xmas week.

[grave kraken]

Is that the Commuter Backpack?

[viscid shell]

Depends on the exact dimensions of the laptop. You'll want to compare the sizing on the manufacturer website with the compartment sizing on LTTStore.com

[foggy sonnet]

https://www.lttstore.com/pages/cable-signup

[foggy sonnet]

No that’s an OG

[tall birch]

Just in time for when I finally make my switch from old iPhone to Pixel

[hollow spruce]

Wow. Finally

I'm interested in the cables solely for that they have specs written on them. Only ones I've found that do that are cheap chinese ones and I'm not keen on buying them.

I think LTT ones will be too expensive after shipping etc to the UK though 🙁

[vestal plinth]

check anker and ugreen

they properly list cable specs

[hollow spruce]

I've never seen them actually physically on the cable though

I exclusively buy charging stuff from UGreen / Anker already

[vestal plinth]

its on the website, in the product description

[hollow spruce]

Yeah but thats useless to me when they're all mixed up in my backpack

[vestal plinth]

i just have one long USB C to C cable in my backpack

an anker one that can do 67W charging

[hollow spruce]

I carry a few, a 120w one that only does USB 2, some short one that does 10g (idk the usb number) and im sure one of them is a 240w one but no data as well

I need to organise my cables in my bag tbh

I ambitiously tried to carry one of every cable I could possibly need but I took some out and never put them back

[vestal plinth]

https://www.anker.com/uk/products/a8757

mine is close to this one

but only 67W

i carry that one, and another ugreen one thats 1.5 meters that i got with my 140W brick

[hollow spruce]

i'd prob need a cable tester/amp meter thing at this point to figure out what I own

I've got so many c to c its ridiculous

[foggy sonnet]

They’re great, I bought one because I have a mess of USB C cables that came with things

[hollow spruce]

cable tester or amp meter?

[foggy sonnet]

It’s both

[hollow spruce]

tbf I could just plug them into my macbook because that tells me the charging wattage

[hollow spruce]

got a link?

[foggy sonnet]

Sure one sec

[foggy sonnet]

https://a.co/d/0GewjF1

That’s the one I bought, back in January

[hollow spruce]

idk if i can justify the money when I'd prob use it once and then never again lol

[foggy sonnet]

Understandable, if you don’t need the amp meter occasionally too for other things, it may not be worth it

[hollow spruce]

in theory I should be able to get my cables together and figure out what they are by checking my amazon purchase history as they are different designs so should be able to figure out which is which

[stuck torrent]

The banner (on global at least) says "only" instead of "on" re:prismagic deal if theres any lurking powers that be.

[hollow spruce]

on the US store too - I think maybe intentional?

to clarify it's 20% off that and not your whole order, or another driver

[stuck torrent]

Oh I suppose it could be interpreted like that, although it still feels kinda awkwardly worded. I'd interpret "[on] the new prismagic.." as just that specific driver instead of the whole order too.

[little otter]

6 ... 7?

[undone copper]

Get out.

[little otter]

https://tenor.com/view/getout-gif-16327023334064302194

[little otter]

One question how is life going?

[restive vector]

Something tells me I’m not getting it tomorrow

(I live in WA)

[pallid isle]

it's on a truck likely to arrive at the WA distribution center tonight

[restive vector]

Fuckin hopefully

[jade linden]

I wish I had a local tracking number

But I am excited that the items are already in my country!

Juist hoping I dont get a yellow screwdriver

[little otter]

I have dhl vor it

[tawdry oak]

hi

[little otter]

Hi car

[idle parcel]

Would anyone happen to know if v-neck blanks are in the cards to come back in stock?

Cropped shirts would also be rad though I totally get there's not a huge female audience

[rocky wolf]

https://global.lttstore.com/pages/cable-signup

[drowsy vigil]

Bro I’m buying the screwdriver why does the extension have to ship separately with its own extra charge 😭

[neon coral]

Can't wait 🤩

[hollow spruce]

Wizmo still shows tracking error for mine 🙃 never had that

[waxen kernel]

how dose it compare to the chubby cables?

[echo shell]

Yay can’t wait for this to arrive

[vestal plinth]

same thing

[nimble pewter]

If you're American one of them is probably shipping from Canada

[restive vector]

[grand yoke]

Happy New Year!

[lunar compass]

Happy New Year!

[reef tusk]

I was able to get my power strip upgraded and used MCM to mount it under the desk. That strip is not going anywhere

[compact coral]

Well did you get it?

[compact coral]

Also why did it take 22 days to go from the Logistics Partner LTTStore uses to get to a Fedex Location?

[restive vector]

Nope

Still in GA

As much as I say this will probably be the last LTTStore product I buy until they drop whoever this logistics partner at fault is, I’ll probably spring for their cables

[restive vector]

Great question

[jade linden]

Unless it was a christmas/bday gift I dont see a reason to be mad at a 1-2 month shipping

[hollow spruce]

for me at least - it says 14-28 days. Still painfully slow, but sure, I can't complain as its what I agreed to.
The tracking updates are what annoy me mostly. They are so indescript, few and far between, and hard to tell wtf is actually going on

Also admittedly, I am (as other people are) are spoilt by faster shipping from places, Amazon, etc. Getting a package in 1-3 days tops is the norm now, so anything more, especially when it's not a small purchase (usually, from LTT) is annoying

and then you get hit with double VAT so even more annoyance 😄

[jade linden]

As a south american I am used to multiple month shipping with insane rates, although yeah I agree it sucks when it says "14 - 28" and you end up receiving it in 100 days or whatever. But idk I just dont see how you need a tshirt, screwdriver or backpack that urgent, gotta live relaxed yknow ☺️

[restive vector]

I mean I bought it for school

[restive vector]

Yeah but this is a domestic shipment, of a product that was sitting in a warehouse

No customs, no tarrifs, no nonsense

I feel like if you can bike to and from the place of shipment and it’s not arrived, it’s unacceptable

[jade linden]

lol good metric

[hollow spruce]

whats annoying me is my tracking number doesn't even WORK this time. I just get a tracking error

I can put it into my local courier who is doing final mile, but they won't have any tracking until it lands with them in the UK

I think each order my tracking has got worse lol. my last one (a month ago) had "tracking" but it went from basically dispatched to "Oh its in the UK now"

now nothin for this one

[weary bane]

When my desk mat is more expensive than the second monitor (aka a cheap tv from my college dorm days 😂)

[shell raft]

Does anyone know whether LTT Store has resolved the double sales tax issue, particularly for orders shipped to Norway?

I started working for a company last year where I’m responsible for a lot of purchases. I’d like to order several screwdrivers for our employees, and possibly some bags as well. However, dealing with the double taxation issue is too much of a hassle.

I’ve already had to handle this problem with my personal orders, and it was frustrating enough that I’ve stopped shopping from LTT altogether until the issue is resolved.

[hollow spruce]

The issue was found and resolved, yeah

[celest grotto]

not really

at least the existing issue

new orders should be fixed

I've been waiting for a response from the support team for almost 2 weeks now

[shell raft]

Happy to hear that. I wonder how they fixed it, the FAQ still says "Please note that lttstore.com is currently not a participant in Norway's VOEC (VAT on E-Commerce) program."; so I wonder how it was fixed.

https://global-lttstore.gorgias.help/en-US/i-live-in-the-uk-eu-or-norway-and-ive-been-charged-for-sales-tax-twice-what-can-i-do-1382543

[celest grotto]

ah, dunno about that one

[shell raft]

I find this section in the FAQ extremely confusing. It says they are required to collect VAT and are prevented from reporting it, but are also not part of the program. Which makes me assume that the collect the VAT, but what happens to it?

[celest grotto]

oh that is confusing

guess you are supposed to request the money back from them

but you'll still have to pay for processing fees and such to your postal service

[shell raft]

Having to request the money back and having to pay the extra fee to the postal provider just so they don't have to join the programs seems a little silly. I wonder what the reason is for not being a participant.

Maybe @slow tinsel can clarify what it means and why they are not part of Norway's VOEC program?

[celest grotto]

I've had the issue where they declared my 130€ order as 300€ due to some issues with CAD being declared as USD.... and have been waiting on a response from them for 2 weeks already. I have not even been refunded the full VAT I prepaid, let alone the ridiculous extra VAT I had to pay. Sent another email a few days ago but still nothing. I'll most likely need to do a chargeback if I dont get a response by the end of this week

never ordering again from them until an EU warehouse becomes a thing

[shell raft]

All these issues and confusion is preventing me from placing a large order for the place where I work. I just don't want to have to deal with all the trouble that comes with it afterwards.

[celest grotto]

their customs handling or the third party they use for fulfillment seems like a huge mess

and it seems like it has been an issue for a long time

so honestly, I wouldnt want to order from them unless you are prepared that you very likely will have to deal with customs mess

is the prepaid VAT in norway also limited to 150€ order value?

[shell raft]

Yes, I've had an issue with all my private orders placed in 2023, 2024 and March 2025. After that, I stopped buying from them.

[shell raft]

It says it the item you purchase is under 3000 NOK, but I am not sure if that is each item in the order or the order total. https://www.skatteetaten.no/person/avgifter/kjop-fra-utlandet/nettbutikker-og-e-markedsplasser-som-er-registrert-i-voec-registeret/

[celest grotto]

for EU its 150€ for total order

for IOSS

I already see an issue with LTTstore and that

they still charge you VAT for orders over 150€

they are not supposed to do that

[shell raft]

If the VOEC is just for orders under 3000 NOK, it would make sense that LTT should only collect VAT for orders for less than 3 000 NOK, but that they do collect VAT for larger orders.

[celest grotto]

that VAT prepayment only applies to orders up to 150€ excluding shipping for EU.

[shell raft]

Either way, it's a messy and does not make me trust you bro.

[celest grotto]

it seems like norway's is indeed per item

[shell raft]

With shipping to Norway also being crazy expensive, I guess we're not really meant to order from LTT Store unless we're so filty rich we don't mind paying double sales tax and crazy shipping fees 😂

[celest grotto]

you can most definitely request the VAT you prepaid to LTT back, but its just an annoying thing

[celest grotto]

but yeah... my issue was that I paid 130€ for items and 25€ in taxes to them. Got hit by a 110€ customs bill. LTT refunded me 3 canadian cents less than I paid in taxes to them (40.84 CAD instead of .87) and I am still 85€ in the red on the rest of the bill... and I did email them about this 2 weeks ago with no response

[hollow spruce]

I assume it's the volume of tickets they must have and it being holiday season

[celest grotto]

thats why I'm waiting until next week until I just say fuck it and go for a chargeback

I aint waiting more than 3 weeks

[shell raft]

Probably. Either way, not very comforting.

I guess I could order from the US side and have a freight forwarder handle the transportation to Norway. That might end up being cheaper and I have never had an issue with the freight forwarder messing up.

[celest grotto]

freight forwarders usually know their stuff

as opposed to whoever LTT is using

[shell raft]

I can't help but think they are loosing out on a lot of businss because of it. If I had confidence everything would go smoothly, I would place a rather large order for work for a lot of screwdrivers, backpacks, tech sacsks etc. Not to mention the cables that are soon to be released.

[celest grotto]

for big orders you would get hit by customs and VAT by your own postal company anyways just due to the size of the order I assume

you would just deal with your postal service for that, BUT you would have to request a refund for what you prepaid to LTT since they charge that when you order

[shell raft]

For big orders, I guess the issue is that they are collection VAT when they shouldn't.

[celest grotto]

you would think shopify would have a simple toggle for that

and I bet they do

[shell raft]

You would think.

[celest grotto]

but LTT didnt turn it on

since I saw many other stores built using shopify not charge me VAT the moment I went over 150€

[shell raft]

So the issue is:

• They SHOULD NOT charge VAT if the order is over 3000 NOK, but THEY DO.
• They SHOULD charge VAT for orders under 3000 NOK and THEY DO, but their system DOES NOT report it. So you have to pay it twice. (+ the handling fee to tjhe local postal service) and then ask for a refund from LTT for the VAT collected.

Not to mention, I am not sure if the limit is 3 000 NOK pr. order or pr. item in the order.

According to Toll.no, the limit is NOK 3,000 per item, which means the total order value may exceed NOK 3,000. VAT is calculated on the total value of everything you order, including shipping. However, shipping costs do not affect whether an order qualifies for the VOEC scheme. The VOEC scheme does not apply if any single item in the order costs more than NOK 3,000. https://www.toll.no/no/netthandel/VOEC/

[celest grotto]

I guess the norwegian system is nicer to people who order a lot but lower value

oh wait, 3000 NOK is quite a bit lmao

LTT should then be covering most things but I guess they dont

[shell raft]

3 000 NOK equals about 253 EUR, but it doesn't really matter that much The only. difference is who does the VAT collection, in this case either LTT Store or your local carrier who also charges a fee for it.

[celest grotto]

those fees are crazy

mine was 28€ on that bill I got

thats why I prefer shops that actually collect VAT and handle it correctly and do not say "we maybe do or maybe don't report it correctly"

[shell raft]

I just looked it up. My local postal service charges about 6 EUR for items that costs 42 EUR-253 EUR. But then if the item costs more than 253 EUR they charge 24 EUR. That is for up to 3 products. After that, they charge you an additional 2.5 EUR pr product you buy.

I think you also might have to pay the local postal service for storing the item for you.

That means that in theory, if you were to order a 100 screwdrivers, they should only chage you 6 EUR in processing fees, but I bet they will charge you 24 EUR in processing fees.

In theory, you can declare it yourself. If you do the job yourself, they _only charge you 14 EUR for doing the job for them.

[fallow warren]

You have an option to put VAT in Shopify or turn it off. For example LTT didn't charge me VAT, but my customs in Serbia did. On the other hand when I built website for my friend we let Shopify charge the VAT.

You just need to turn on VAT charging for every single country. The problem is that you as a seller don't know if the VAT percentage is correct, and since they are doing worldwide shipping I guess they didn't have time to check all countries VATs and turn it off. Also there are some exceptions to VAT which I don't know if Shopify takes into account. For example in my country VAT is 20% but in some cases for some essential goods it is 10% and for some medical services it's 0%. Just to name a few.

Another reason is probably how VAT is calculated. For example in Serbia. If you order something for 80$ with shipping cost 20$, so in total you paid 100$. You pay 10% for custom.
100$ + 10% = 110$
Then on 110$ you pay 20% VAT.
110$ + 20% = 132$
So when calculating price of goods you multiply the cost you paid on website with 1.32 to get the price with customs and VAT.
In other words in Serbia you pay VAT even for customs. The problem is that Shopify doesn't offer an option to charge you customs fees like for example Amazon do.

[hollow spruce]

Don't get me wrong the LTT store shipping/VAT experience is ASS but (specifically around VAT) im sure if there was an easier solution, they would have done it. Imagine how many man hours go into verifying double VAT payments and refunding them. Sure its probably only a couple minutes for each, but the amount they must do will not be insignificant

[cosmic forge]

No I haven't reached out to support yet, yes I will reach out to support shortly
But please, explain to me. My order total was 573.93 CAD, after taxes of 143.50 CAD it was 717.43 CAD.

How am I getting a bill for taxes on 819.91 USD?

The bill was due 2 days ago and I received it today because it was sent on the 16th and naturally there's plenty of delays this time of year. Quite upset about this honestly.

But like, I don't understand how it's possible the value in USD becomes more than the value was in CAD to begin with

[celest grotto]

their shipping partner messed up. My 215 CAD order was declared as 300 USD. So I was hit by quite a bit more VAT (and actual customs tax as well due to it being declared >150€). Been waiting for a response from their support for 2 weeks now. Even resent an email on Monday but still nothing

I'm waiting until the end of next week before I initiate a chargeback

[hollow spruce]

I believe sale items (or free items in bundles) are declared as a value (or full value in the case of an item on sale) on customs etc, so maybe with that your total would be near 800CAD, and it got mis declared as USD (which is what happened to loads of people)

for example on lime day I bought a WAN backpack which included a free K70 TKL.
The keyboard was declared with its MSRP (roughly) on the package, so I paid VAT on it when it hit the UK

[cosmic forge]

yeah this was mentioned in the email I received but I never received any follow up or a refund. I was in contact with UPS about the issue now figuring I might as well resolve it without having to deal with refunds or paying more bills and was told it should be all good and that I'd receive an email confirmation about it. No email yet but I'll call them in the morning if nothing has arrived by then

and if there's no resolution I'll just go through LTTStore support I guess

still trying to figure out how they got that 819.91 number, though, so confused about that

Like did they take full value of order + shipping + taxes + extra for fun, then just say it was USD instead of CAD? So many questions lol

[hollow spruce]

I can only assume what I said is the most likely option

but I have no idea

[cosmic forge]

Values all over the place either way, will see soon enough I suppose

[hollow spruce]

I think you will need to go through LTT to sort it properly but i'm not sure

[cosmic forge]

I expect to but might as well solve it at the lowest possible level given the option lol

I'm fine paying taxes I just want to pay the correct amounts lol

[hollow spruce]

oh for sure

[celest grotto]

this is also insane to me

thats not how it works usually

sale items are supposed to be declared at sales price

depends on the country of course

[nimble pewter]

Yes it is the full non discounted value of the order, plus shipping and taxes. And yes the USD is a mistake from the shipping partner

[cosmic forge]

It's kind of a crazy mistake tbh but I do understand that shit happens

Hopefully I can solve it with UPS and no need to do any refunds or anything but I still have no confirmation from them so I guess we'll see by tomorrow when I call again

[nimble pewter]

UPS aren't going to solve it. If your refund wasn't done automatically, contact ltt support

[cosmic forge]

Yep, for my country it's supposed to be the sale value. So for me it would've been 573cad not 819usd

[cosmic forge]

When speaking to them I was given the impression that they would waive the bill, I'm just waiting for a written confirmation of it

[fallow warren]

I personally got a refund but I don't know why. UPS charged me well, because I saw the post on reddit saying they are charging in USD and I told them when submitting documents that invoice is in CAD. Unfortunately the bill for customs and VAT came after LTT issued a refund. I got a feeling that LTT issued a partial refund to everyone.

[sonic spindle]

I just got a random $20 LTTStore gift card

Was there some kind of promotion?

[hollow spruce]

Did you order recently? There were two products I think that if you ordered you got a gift card

One was commuter backpack I think

And I think there was something else but I might be wrong

[fierce sigil]

So got my bit holder and Prismagic screwdriver, but instead of the Pozidriv bits ser I got a baggie of the boxes for said bit set.

[sonic spindle]

I ordered like 10 screwdrivers

[hollow spruce]

I'm sorry but this is hilarious

How many of the boxes are there

[fierce sigil]

14

[hollow spruce]

Must be that

[hollow spruce]

Holy shit lmfao

[fierce sigil]

I'm laughing as well but kinda curious how it got messed up

[hollow spruce]

Yeah that's an interesting one

I forgot to order pozidriv bits in my order and I'm kinda mad. They're everywhere here screw wise

[fierce sigil]

Curious if it may be the new shipping place since it came in from Georgia.

In the US

[pine bay]

https://www.lttstore.com/products/crash-out-blank-short-sleeve

[hollow spruce]

🙁 I'd have ordered that if it was out last week

I ain't paying 35 shipping for a shirt

[viscid shell]

What in the heck? While we don't know why... this screams someone (likely the fulfillment partner) just grabbed what looked like the right item without doing any verification of it actually being the real item. 😄 🙁 Definitely contact support though; I'm certain they'll get you sorted out.

[fierce sigil]

Already have

[viscid shell]

Excellent! You might say I'm even pozidrive they'll sort you out.

[toxic shadow]

how's the sizing on the super soft hoodie? I'm considering ordering one but dont know if I should size up (I tend to wear oversized) but normally I'm a size M in most retail brands

[reef tusk]

tbh my first reaction was "someone had one job"

support will most likely laugh before responding with "bro, we got ya replacement be coming"

also what do you think of the screwdriver itself?

[reef tusk]

hmmmm wonder what my pastor would say if i started wearing that to church considering the tech issues we are having atm XD

[fierce sigil]

Best screwdriver I've purchased. It's my second full size one, but I have the OG orange/black, stubby, and the precision screwdriver too.

[reef tusk]

I just need a stubby to finish the set

And a shaft extension

[pulsar cape]

Sadge, no thunderbolt cables 🙁

Maybe in the future, using one cable for everything while traveling is nice.

[rocky wolf]

Did they say which configs the cables will be available in?

[nimble pewter]

https://tenor.com/view/tinytim-tim-poor-child-boy-gif-7331148

[unkempt seal]

no. just 32 sku’s.

[peak halo]

At bare minimum it’s going to be A to C and C to C, each in multiple lengths

[sonic surge]

About 13 and a half hours until my screwdriver gets here (it's currently like 5:40 AM for me)

[sonic surge]

It never hurts to get 1 size to big as it will probably shrink after washing it

They should make a computer mouse, which would probably take a few months maybe a year at most (but probably less)

[sonic surge]

Mine came from Blaine Washington

[peak halo]

They killed that project https://youtu.be/ynrTSQ0SJJ4?t=297

[sonic surge]

oh

[sonic surge]

It's going to be here sooner than expected

[sonic surge]

It's currently 8:14 AM for me it'll be at my house very soon, can't wait

[jade linden]

STOP

Sorry I canceled your order

[idle sleet]

bro 15$ cad for taxes is crazy

[hollow spruce]

15 cad?

bruh

[idle sleet]

with shipping

[hollow spruce]

on what item

also thats not LTT's fault lol

[idle sleet]

a screwdriver and a scribe pen

lol well rip my bank account

[hollow spruce]

if you cant afford 15 in taxes you probably shouldn't be ordering but ¯_(ツ)_/¯

thats only 10% taxes, thats low

20% in EU/UK

[idle sleet]

bro wat the

i should stop complaining

[unkempt seal]

21% even, then 4% import tax for anything above 150 euro. and starting from july this year they will add 3 euro import fee on top of that per item, and some countries are thinking to add some extra on top the 3 euros as well. so yeah. importing to the eu is going to suck even more soon.

[sonic surge]

My screwdriver arrived not long ago (already opened it)

[sonic surge]

Discord finally let me send the image

[jade linden]

omg so cool

I expect to receive my regular screwdriver in the next few days

[delicate hemlock]

So I ordered a screw driver and it claimed to be delivered yesterday it definetly was not
Post office didnt help do I call ltt support, file a charge back, or started checking with neighbors?

[viscid shell]

Check with neighbors, just in case, then contact the courier / postal company that claims to have delivered it. Simply state the facts: it was not, in fact, delivered to your hands, and you did not, in fact, find it at your door, so where was it delivered exactly and what proof do they have they delivered it to the rightful recipient? If they can't produce proof, escalate up the chain. If that goes nowhere, contact LTTStore support. 🙂

[delicate hemlock]

I called postal service right away they where not able to help

[restive vector]

Time to re open my support ticket

[nimble pewter]

Well you definitely don't chargeback... If your neighbours don't have it and the post claims it was delivered, contact support and they'll likely send you another, and maybe have a more secure spot for the delivery next time

[nimble pewter]

to be fair (I hate defending FedEx) it's been two business days since the 26th

[restive vector]

It’s been 4? And it hasn’t even left Georgia

[nimble pewter]

Wait no I'm dumb

One business day

[delicate hemlock]

Post office claims it was delivered to my mailbox but yesterday we only had two small pieces of mail definetly not a screw driver dont know what could be more secure

[restive vector]

They work over the weekends

Other persons shipment in a similar issue to mine vs his reshipped one

[nimble pewter]

Oh oops I forgot ya'll don't have 3 days off around both Christmas and Newyears

[nimble pewter]

uwot

Working for FedEx must suuuuuck

[restive vector]

Fedex distro works over the weekends as seen

I’m so fed up with this order

I’m definitely not ordering until they drop aeronet but I’m also going to cancel an order should I not be able to get UPS Shipping

I’ve never had a good experience with FedEx and this just highlights it

Been sitting in a warehouse for a 5 of their working days (at best)

[thorn leaf]

not everyone does, typically you work sun-wed or wed-sat 10 hr shifts.

[hollow spruce]

Customers should not have to chase postal companies themselves - the contract of purchase is with LTTStore, it's their responsibility. It is probably quicker to have a quick talk with them though than wait for LTT but yeah

wizmo can you just give me some fucking tracking i BEG

[trail copper]

This should work https://portal.shipwizmo.com/tracking.aspx
And then there will be another link shown on that page for PostNL/Spring GDS

[hollow spruce]

I forgot this existed completely, I had to use it on my first ever order.

It does work, and weirdly, so does the PostNL link (even though I put my number in PostNL directly and it said nothing)

Unfortunately no update since the 29th of "Parcel departed terminal" in Vancouver 🙁

Thank you!

PostNL link just says "Parcel created" - nice

fuck wizmo all my homies hate wizmo

[celest grotto]

still no response from support after 2 weeks.....

[trail copper]

Just had to rewrite this entire message because my last one got removed since I put a link to another tracking website by Spring GDS that is blocked here for some reason. Anyhow, here goes again.

I assume you are in Europe. If so, the PostNL service Wizmo use is called PostNL Gateway to Europe. Basically your parcel sits in a warehouse in Canada, until a minimum amount of parcels that fit together for a flight to Europe are there. Only then will they fly out to the Netherlands and then each be sorted by country and shipped to the destination country. I find the part that adds the most time is your parcel sitting in Canada waiting for other parcels, as after it looks like it leaves Canada in the tracking, it comes pretty quickly after. Also I find that that time waiting for other parcels destined for Europe can vary wildly.

[toxic shadow]

holy hell ltt shirts are expensive

[peak halo]

I find them downright reasonably-priced most of the time

[unkempt seal]

same, also havent received a refund yet. just a message saying i would.

[nimble pewter]

actually pretty well priced for what they are, though a little more expensive if you're American, you can thank Agent Orange for that

[hollow spruce]

Yeah, I have speculated in the past that the parcels are bulk shipped together. I figured it out from one of the tracking messages once. It's annoying but whatever. My last one came in like 12 days, I ordered this one on boxing day so I knew it would be slow, But I would assume a few people in EU ordered on boxing day especially with prismagic launch

[toxic shadow]

interesting

[paper mirage]

I cycle though 3 LTT shirts that I wear any time I'm not at work, washed probably an average of every 5 days, and they are now 2 years old.. they are still in excellent shape.. so expensive, yes, but the shirts I'd get at Walmart or something would be faded at best or falling apart after that use..

That said I wait for sales..

[celest grotto]

at least you received some kind of reply

for me its been radio silence since the 20th

I've sent another email yesterday that if I do not get a response by wednesday I'll be contacting my bank cause this is ridiculous now

reopened my ticket that I initially opened on the 10th on the 20th, sent another email that I'm waiting for a reply a week later and now again yesterday

[peak halo]

Wake up babe new Project Farm vid just dropped https://youtu.be/cSm48oVCaWc

[nimble pewter]

My oldest two shirts are from LTX23, I now have a whole bag full of them

[peak halo]

I got a different thumbnail+title

[paper mirage]

Surprised by the water test.. my commuter has gone through downpours a few times without a drop.. still no complaints..

[toxic shadow]

I'd assume they make their own blanks if that's the case?

I've been eyeing the CPU shirt for a while now

[paper mirage]

I think their current ones are made for them.. they have used American Apparal and maybe other brands before..

I think Project Farm did a video on shirts too with LTT's coming out on/near the top..

https://www.youtube.com/watch?v=jTbBo1ml9tM

[peak halo]

I only remember that video for the overproduced off-roading intro where he got the shirts dirty

[nimble pewter]

Yep they stopped using American Apparel blanks years ago

[peak halo]

They started selling their own blanks (printed) in late 2022, but it took them a while to sell through their remaining American Apparel blanks/prints

[nimble pewter]

Iirc I saw someone get an old AA printed shirt from the mystery shirt last year

[paper mirage]

Probably from shirts printed back then..

[nimble pewter]

Or maybe it was a returned one in the power outlet bundle, can't remember

[nimble pewter]

Hi sherlock

[paper mirage]

I mean it wasn't a new design using the old blank or anything :p

[nimble pewter]

A mystery shirt sure as heck ain't a fresh print lmao

[paper mirage]

Depends on how poorly they sold lol

[restive vector]

@pallid isle finally on a truck to be at my house sometime in the next 3 hours

Absolutely insane

[pallid isle]

wild

[pallid isle]

that's why america is a superpower, people work

[thorn leaf]

just curious, for those that ordered the prismatic drivers, what color did y'all order? Was watching a new vid and noticed that on yt only the blue shows limited stock the rest just show price. Ik I was between orange and blue.

[restive vector]

Month and 3 days later…

Absolutely insane

@pallid isle get a load of this….

im actually going to go fucking nuclear

[pallid isle]

Omfg

That’s so bad

[restive vector]

@nimble pewter this is the kind of shit you were defending btw

[pallid isle]

I’m actually speechless that’s an impressive fuckup

[restive vector]

i actually have the right to be pissed at everyone involved now

ive literally never had an ordering experience this awful

[toxic shadow]

makes sense, id assume the ltx 2023 tie-dye shirt is also american apparel

that shirt has gone through so many washes and still survived

[pallid isle]

Yeah you’ve got a legitimate gripe. I’d expect at least a reship & a partial or full refund for the frustration

[restive vector]

like first the bar was "man aeronet sucks and fedex might throw my shit across the yard but whatever"
then it was "did my fedex truck driver get arrested or die"
now its "man i wish the shit i ordered showed up literally at all"

[celest grotto]

I'm slowly getting there with the 2+ week ghosting by support

them not responding next week and me having to deal with opening a chargeback case will be lovely if it happens

I know I'm never ordering again if its from anything outside EU if its lttstore, so basically unless they open an EU warehouse

[tribal pivot]

It’s… beautiful.

[lunar compass]

I’ve had an order split into multiple shipments before. When the one piece puzzle was in the bonus bin I had it arrive before the rest of my order. But then again, I’m a little surprised the dock wasn’t just placed inside the backpack?

[reef tusk]

The bag might not be tall enough but I agree that does not look good at all and I would be livid too

[restive vector]

yeah that was my thought

ive only gotten one tracking number

but now that im looking at the fedex page, 12x9x5 shouldve made me raise in eyebrow

idk how i missed that

literally impossible for this to fit in there

[hollow spruce]

🫠

[green holly]

It’s not, but it’s of a different (100% cotton) composition than the standard custom blanks (60/40 cotton/poly).

IIRC they switched to custom blanks in 2022, but they had old stock for some designs that lasted longer.

[undone copper]

Does the "Blank T-shirt Short Sleeve" have a traditional fitment, like if i traditionally wear a size large in most US shirts, would i also buy a large in the t-shirt?

[paper mirage]

Probably.. they do include measurements for most of their clothing linked on the product page.. which could help too.. I have always got the same as I'd get in store and haven't had an issue, or at least haven't had them tight which can sometimes happen with other brands..

[undone copper]

I tried clicking the size guide, and it does nothing on the US store page

[paper mirage]

Should do a popup.. used to when there was only one store, and still did last I checked on the CA/Global store.. but could be bugged..

[undone copper]

I'm right in thinking the Orange illuminated "Size Guide" text should be a button i can click, right?

Ah, the upper button works, but not the lower

[paper mirage]

https://i.imgur.com/43TMEk4.png

[undone copper]

Yeah that appears when i click the upper button, my brain saw the lower one (which doesn't work) and skipped past the upper one entirely

[paper mirage]

I never even noticed the other one, that looks like a bug..

Its not on the Global store

[undone copper]

Yeah, though it does persist when refreshing the page, and when selecting different colorways

[paper mirage]

Just the one working one

Probably a bug on the US Store itself..

[undone copper]

They probably tried both locations, and decided on the upper one, but forgot to remove the lower one on the US store

[paper mirage]

Actually on Global, its located under the Select Size area, not up top..

[undone copper]

Odd

[paper mirage]

https://i.imgur.com/oktQPXu.png

[undone copper]

Do you abide by the cold wash recommendation? I generally wash all my clothes on the "warm" setting and was curious if that would damage the shirt

[paper mirage]

I wash everything cold.. and have for longer than I've watched LTT so lol

[undone copper]

I normally would, but my preferred detergent can leave marks sometimes when washing cold, i also have scent based sensory issues so i'm not fond of switching detergents

Thanks for all the help

[thorn leaf]

I was very split between blue and orange but landed on blue ultimately

[cold field]

Backpacks get their own box 90% of the time unless there is a small item that can fit in the backpack box. I would assume the backpack box was shipped and lost, not that the backpack wasn't shipped.

[green holly]

Shrinkage is the main issue with higher temps

[restive vector]

I never got another tracking number

I got one tracking number stating both items are in the shipment

But also why wouldn’t they put the dock in the backpack

Seems like free space

[neon nexus]

Love the new color

[stable rose]

anyone else? week and a half since order

[hollow spruce]

@stable rose see above

[frozen bone]

My capitalism comes of 4 pragmatic come in today 🙂

[glad zephyr]

Damn that orange looks good!

[hollow spruce]

delete please. I dont need this temptation

[flint meteor]

Have any of you guys had issues with them shipping your item? I’m still waiting on my prismagic screwdriver and it was ordered on the 28th. I sent an email to lTT support 2 days ago and have heard nothing back. I also made sure it was sent to a real person and not just the AI chat bot.

I am starting a new pc build and hope it comes in time so I can use it for the build but now I’m not so sure.

[undone copper]

two days ago would be a saturday, meaning you have waited 0 business days

[flint meteor]

Yeah you’re right I guess I should wait. I’m just really hoping I get the item soon since I did order it the 28th.

[undone copper]

it can take a couple weeks for the item to be received, it’s been 8 days

is your concern that you didn’t receive shipping info or something?

[flint meteor]

I did receive info but it says that the label has been made but after that no progress. I ordered off the YouTube shop during their promotion.

[undone copper]

wait for support to message back, and give them some time

[glad zephyr]

Just gotta wait. I made 3 orders on the same day (silly, i know) one of 3 have showed up so far

[restive vector]

Time for round 2

I don’t know who’s causing all these shipping issues anymore but I truly hope is resolved and dealt with

[glad zephyr]

blue and purple

[azure stratus]

It has arrived!

Notably the ratchet seems to be a little louder than the retro and original drivers I got. Color is great though!

[paper mirage]

Its been a while since I got my commuter, but I think there is an air bag or something inside the bag.. and they probably don't want to take out out to put a dock box in there to rattle around during shipping and potentially get damaged.. I think LTT has put stuff inside backpacks before if that stuff would reasonably fill it or is something like clothing where it isn't an issue..

[celest grotto]

Hi there,

This email is being delivered in bulk to all customers with an active Incorrect Customs Fee claim. We wish to inform you that your request remains in processing and thank you for your patience thus far. Please do not reply to this email unless it is to add relevant information to your claim, as this may increase wait times for you and other affected customers.

As we exit the holiday season we expect our progress on the remaining active claims to increase. Please look forward to a follow-up email from one of our agents in the near future, once your claim has been processed.

Please note that in order to ensure that none of our customers go un-served, we are triaging claims based on the following factors in order from most to least significant: Time since first contact, overall complexity of the claim, and overall traffic to our helpdesk. Additionally, to prevent further errors, we are processing all claims on an individual basis, which is an extraordinarily complex process. For this reason, we cannot commit to a timeline on when your claim will be processed, but know we are doing everything in our power to ensure that those who are owed additional compensation receive it as quickly as possible.

Thanks again. We look forward to speaking with you soon.

at least I got something....

[unkempt seal]

i have no problem with it taking a long time. but that comm really should have been send 1 or 2 weeks ago

[celest grotto]

for real

I was awaiting a response since the 20th

[unkempt seal]

yeah same

[celest grotto]

and I bet some people already started chargebacks at this point

I was about to if I got nothing until the end of the week

[unkempt seal]

yeah probably.

[azure stratus]

Made a short review video for those wondering about this new color group

https://youtu.be/TWN_HzDtUQg

[dire roost]

Screwdriver arrived tonight from a boxing day purchase! Probably going to open it tomorrow at work

[runic flint]

MCM power bar attachments are lit, shockingly strong too, being able to hold my fire hazard 14 outlet tv power bar

Now I just need to break out my cable ties to tidy the Ethernet cables

[subtle folio]

This got delivered today

[azure stratus]

Should have grabbed the blue too

Would go great with my Bondi Blue iMac

[frozen bone]

Do what I did! Buy all 4!

dont

[frozen bone]

Howd you get a black shaft? I thought those were exclusive to FP?

Or is that just the lighting

[subtle folio]

It's black shaft alright

They said in WAN that they found a batch of black shaft drivers and they put it up for sale and I snagged one

[frozen bone]

I have on in my cart rn. Im holding off for a few days. I want it and the transparent one to complete my collection

Ya. I just thought there were FP Explusive.

[subtle folio]

Ummm words?