lttstore

[idle stag]

I think the us should banish the freedom unit and go with the Metric system

It would make life easier

[stuck torrent]

My favourite product is the crewneck sweater fwiw (albeit not for this time of year). It's oh so warm and cozy.

[blazing wave]

Also this backpack seems to have more tiny organizational pockets than the LTT one lmao

[idle stag]

The cable ties are pretty nice too

[blazing wave]

Overall build is very similar tho

[idle stag]

That’s too many compartments for my taste 😂😂

[balmy storm]

Yeah that's a fabric filing folder

[blazing wave]

Idk what you’re talking about bro

Not like extra file storage is a feature or smthn

[balmy storm]

Perfect, finally a pocket for my Sandisk 512MB MP3 player

[blazing wave]

I can finally store all my individual sheets of paper I like to keep with me at all times

[balmy storm]

As a kid in school, it might be useful ... maybe

[blazing wave]

Who needs folders when you can have individual backpack compartments

[balmy storm]

"soft organizational shelf" sounds like snake oil for a backpack description either way

[blazing wave]

Personally, I like to use the 12 accordion style pockets in my backpack to store one concerningly large piece of gum each

[blazing bay]

I think you can buy a new lid for half price if youve purchased a water bottle in the past. Promo could be over tho, thought it was a permanent thing but idk

[balmy storm]

Hmm I see

[blazing wave]

try adding it to your cart while logged into the acc you bought the bottle with, if it's still running it will be auto discounted

[idle stag]

Is it normally 5.99?

[blazing wave]

they may have done away with the discount and just made it 5.99 for everyone

that's what my order from when it first came out looks like

seems like it was originally $10

[idle stag]

Yeah they probably did because I bought a bottle about 2ish months ago

[blazing wave]

ik they updated the lids when they released the spout lid, no idea when the price changed tho

[final quest]

And most likely last for like a month - really doenst look that well build.

[blazing wave]

Guy said he got it in 2008 ¯_(ツ)_/¯

All depends on how much you use it etc

[potent ocean]

https://twitter.com/nicklmg/status/1560388179877695488?s=21&t=1ZBbR-vIYojIhPM4SZbE8g

Nick Light (@nicklmg)

@chaschuky999 @titanreceiver88 We should have at least 3,000-6,000 pieces well in advance of Sept 20. Hopefully the full 10,000. But our biggest single shipment (6 containers on 1 ship) is delayed from August 26 to at least until Sept 29 right now... industry is a real pain right now lol

Twitter · Aug 18, 2022, 10:08 PM

https://twitter.com/nicklmg/status/1560389665105932289?s=21&t=1ZBbR-vIYojIhPM4SZbE8g

Nick Light (@nicklmg)

@chaschuky999 @titanreceiver88 Will be sent as received, first in (lowest order #) first out

So if one container arrives in 2 weeks we'll ship out the ~1,500 bags inside over the next day or two. We want to get these in people's hands as soon as humanly possible

Twitter · Aug 18, 2022, 10:14 PM

Sounds like a stressful job!

[final quest]

He not dailying it for sure xD

[blazing wave]

Sure does, especially with the number of people complaining about stuff just to complain

100% there’s gonna be people that didn’t even buy the bag being like “omg some of wave 1 is late scam!!1!!1!!!”

[candid fern]

Whoop, feels great being bag #120 ish

Now there's basically wave 1 and wave 1.5 lol

[potent ocean]

I have no idea where I was in Wave 1

[candid fern]

whats the last 3 digits of your order number

[potent ocean]

386

that's a smart way to figure it out

[candid fern]

ok just kiddig what the last 4 digits lmao

[potent ocean]

🙂

2386

[candid fern]

uh.. hmm

and I heard it started around 6480

[potent ocean]

I'm assuming 26606?

I'm on 32386

[candid fern]

yeah that makes way more sense

you're like #5900 lol

[potent ocean]

so I'm the 5906th, if 6480 was the first one

yup

I might be in wave 1.2 or something

feels like I'm on the "correct" side of the possible delay

juuuuust

[serene cargo]

||this shit is all irrelevant because I can't count|| My order back in a April started with 28 with a second order in May starting with 30. If you have a backpack order starting with 26 then order numbers may not be assigned how we think.

[potent ocean]

you can't look at the last 2 numbers

Oh, startedwith

my bad

nah, mine starts with 33

[serene cargo]

I've solved it

The solution is that I can't count. IGNORE ME

https://tenor.com/view/ignore-me-the-venture-bros-grand-galactic-inquisitor-ignore-gif-18430223

[potent ocean]

Oh no, I wasn't giving all the info

[serene cargo]

Yeah, I simply cannot count the number of digits

Hopefully that was my big dumb moment of the day

[chilly tartan]

Way too huge for school

I wonder if it's as stiff as it looks. Like does it crease if you sat on it or smth lol

[fresh thistle]

Is there any way to still get the OG Black stealth with orange lettering waterbottle?

Why? - It is just too good.

Just finished a 1-week badminton camp with 60 kids....my LTT bottle was the only thing stolen during the entire week.

(sorry, the new stealth logo is just not good enough)
PS! - Thank god I had a spare new design one to use

[plain fern]

I know more SKUs is more harder, but it would be nice if they did at least a limited run of loud and proud versions of each

Black logo is fine, if you put it on orange sweatpants

[fresh thistle]

😏 1st day of camp I showed up to the training session with "LTTstore.com" shirt

[plain fern]

I got called out at a homeless despot for not having a water bottle on me, had an elemental shirt on

[fast fulcrum]

I received a 3XL Party Shirt when I ordered an XL. I contacted support 10 days ago and still haven't heard back. Is it normal for it to take this long?

[plain fern]

it does happen

[fast fulcrum]

Is email the only channel to contact support?

[chilly tartan]

So the backpacks are gonna be late?

Will this be a problem for wave 3/4 buyers? I would think they would have enough time to catch up by then

[plain fern]

It might not matter

The warehouse generally ships pretty fast, i don't think that a delay in incoming stock will affect their future waves

But every wave is subject to its own coin flip, for if there will be dock delays or something

[fresh thistle]

😒 they want to sell stuff, they want a good image....they are not 50+ marketing gurus....I assume they are doing all they can

[chilly tartan]

Well

My thinking is that if they just shifted all shipping dates forwards a few weeks, since we already burnt that buffer, then future waves gonna be super late

But if they stretched the time between every wave and each one has its buffer time then maybe they will be in time/might be late

[chrome night]

not how this works though

[chilly tartan]

Well I've got no clue how it works

[chrome night]

well, they got 4 shipments coming in afaik, and because first, or even second shipment was delayed, it wouldn't mean the following ones were

[stuck torrent]

it's theoretically still possible that shipments 2-4 could end up early, mostly just a matter of the ports getting their shiz together from the sounds of things.

[chilly tartan]

Right

Well it definitely sounds like first will be late based on those tweets

[chilly tartan]

But yeah as long as the factory is shipping them out on time. I can't imagine that the first wave being late will directly impact 3rd and 4th. Though if the port sucks so much it might be slow too

[blazing wave]

I was told I’m about #80 and mine is 6562, that adds up

[blazing wave]

Sounds like some of it will be late, nick said 3-6k probably won’t be

[blazing wave]

It sounds like the waves aren’t necessarily on the same boats, would be difficult for only part of wave 1 to get here if they were

[chilly tartan]

Right ok

[peak halo]

Whoo, that makes me around #510

[blazing wave]

So you’ll be in the first wave of wave 1

[peak halo]

But I won’t get to see it until late October if they can’t change my shipping address

[lament bane]

I'm new here, so don't bite too much! Is there a way to contact lttstore support other then the support email? I'm waiting on an order placed 2 weeks ago for items that said they were in stock.

[blazing wave]

Email or if it’s been super long/super urgent mention nick on twitter. What were the items and what does the status of the order say on your account page?

[lament bane]

I ordered a northern lights desk mat on the 5th August. I got an email on the same day saying it had been dispatched, but the Wizmo tracking number doesn't work any more - site says too many requests. It's getting kinda urgent, because I ordered it to be delivered while I was in Vancouver on holiday, but I head home in 5 days time and won't be able to pick it up if it does get delivered.

[blazing wave]

Yeah for sure mention nick on twitter, what does the status say on the LTT website tho?

[ivory breach]

The wizmo portal should have like links to go to the actual shipping company tracking

[blazing wave]

It sounds like wizmo isn’t working, I was wondering what the ltt orders page says

[chilly tartan]

They said they couldn't change my shipping addr

Had to get it canceled

[lament bane]

It says fulfilled.

[blazing wave]

Odd, when you click the order number does the wizmo link there work?

[lament bane]

That link loads a Wizmo page, but it says "Error: too many requests", it's been saying that for the last few days.

[blazing wave]

If you copy the number that goes after the wizmo link/is above it, you should be able to track the package using a different website

[lament bane]

OK, I thi k I'm getting somewhere, Fleet optics(?) likes the Wizmo number, it says "awaiting parcel from shipper" but doesn't give a date for when it was last updated.

[blazing wave]

What shipping company was used for the package?

Oh

Fleet optics is a shipping company isn’t it

Idk I’m no expert on Canada land shipping

[lament bane]

I don't know. All I have is the Wizmo link, which doesn't give me any info and the fleetoptics info. I'm not an expert in Canadian shipping either. In the UK we generally get a tracking number and the name of the shipper when a parcel has been dispatched - maybe that's what's going on here, idk. Could be I'm too stoopid to work it out😂

[blazing wave]

There’s a number of apps/websites that can recognize what carrier was used

https://parcelsapp.com/en/tracking

That one looks like it will recognize the carrier

[lament bane]

Awesome, I'll take a look. Thanks for your help!

[potent ocean]

This may also by helpful: https://postal.ninja/en

I once had an issue with a DHL package, and the call enter person told me to use that site

[lament bane]

Brilliant, I'll take a look. Thanks!

[verbal hazel]

Uhhh why did I just get a refund notification for $6 on my backpack order? I’m not really complaining (as long as I’m still getting my backpack), just confused…

[primal dagger]

@verbal hazel if it was just backpack + stickers, you were overcharged shipping

it's the refund for that mistake

[verbal hazel]

Interesting… I am in the US, definitely interesting though

[primal dagger]

@verbal hazel https://twitter.com/LinusTech/status/1555316050761093120

Linus Tech Tips (@LinusTech)

Version with ALT text:

Likes

780

Twitter · Aug 4, 2022, 10:13 PM

the shipping rate calculator was adding a shipping fee for just the stickers, on accident, so you got charged the bare min 5.99 for a "second box" effectively

[verbal hazel]

Ahhhhh

[primal dagger]

can't believe that was 15 days ago already

[verbal hazel]

Well I just got it today, but I’ll take it 😂

TMB Guarantee, eh? 😂

[primal dagger]

@verbal hazel they have to manually do each refund, so, they have some poor guy just sitting there going through each order one at a time heh

[verbal hazel]

Oooof

[primal dagger]

still going on 15 days later I guess

[verbal hazel]

I’m definitely excited for whenever my backpack comes in, wave 1 gang!

[blazing wave]

it was around 8k orders that it effected it sounds like

so I kinda see how it would take a while lol

[chilly tartan]

😔

[primal dagger]

@blazing wave yup, takes time

unsure why they didn't get one of the programmers to just script it real quick, the API is pretty simple, but c'est la vie

[chilly tartan]

Script what?

[blazing wave]

no clue, could be the programmers are busy or there's not good api access for doing that

[chilly tartan]

Oh that issue was 15 days ago

[blazing wave]

or they don't want an automated script going through issueing refunds, don't wanna accidentally refund the wrong number or smthn

[solid prairie]

Probably would draw on the experience of whoever was doing it this time to make a better system for next time. 🤔

[verbal hazel]

I have a feeling it was a minor bug in the code and they’ve already fixed it

[peak halo]

Ooh, hello https://www.lttstore.com/products/rgb-hoodie

[blazing wave]

are they doing a full lineup of the rgb stuff?

[stuck torrent]

Seem to be headed in that direction. Seems like someones design passion lately is around multi nep stuff (which strikes me as the pop tart frosting look [which is not a criticism]), so a few products with that gimmick. Although maybe there will be other 'rgb' things of a different nature.

I might actually end up getting this+the shirt if they happen to be in stock when I do get around to my next order, as the design has slowly grown on me.

[blazing wave]

I like the multi nep stuffa lot

[peak halo]

I bought a multi nep T-shirt years ago, super-comfy

[final nacelle]

I tried tweeting nick on twitter about the indoor hoodie but didn't get any response. Maybe he missed it?

[blazing wave]

didn't those get released like, a few months ago???

[peak halo]

Sorry meant I bought a non-LTT multi nep T-shirt, the LTT one was only released a few weeks ago

[blazing wave]

new store design coming soon™️

[faint zealot]

was the short circuit sweater pulled and replaced with the hoodie?

[blazing wave]

don't think there was a sweater?

or am I mistaken

[simple summit]

Any rumblings on ship dates?

[blazing wave]

for backpack or what?

[faint zealot]

I think long sleeved t-shirt is a better name. There was a grey and black options and the black one was better... James used to wear it in videos

[blazing wave]

ah that does ring a bell

[simple summit]

Sorry, backpack

[blazing wave]

a good chunk of wave 1 will most likely be late

[simple summit]

O-oh..

😔

[blazing wave]

they'll be shipping as soon as they receive bags

1500 backpacks per container

[faint zealot]

port delays i guess

[blazing wave]

yeah, 6 of their containers that were expected august 26th, are now expected september 29th

[simple summit]

Well I may just have to buy a cheap bag to get me by. My daily carry was already in rough shape, I dunno if it'll last till oct

[blazing wave]

what is your order #?

[simple summit]

Gmail won't load but starts with 32

328xxx

[blazing wave]

depending how high the XXX is, yours might be one of the ones on the first container

[simple summit]

464

Finally

I'm pretty sure I was within the first 2-3k ordered

[blazing wave]

mine is 326562 and is ~number 80

[simple summit]

It said like 8k++ when I ordered

[blazing wave]

yeah yours is very close to 1500

[simple summit]

I'm gonna try and hold out

Worse case I can probably ductape it to hold for a bit

[simple summit]

Dang

Poor guys

[blazing wave]

yeah their port is pretty scuffed

[simple summit]

It's not easy starting out making your own stuff let alone quality manufacturing

On top of a recovering economy and infrastructure

[blazing wave]

recovering

[simple summit]

Struggling*

[blazing wave]

linus talking about maybe a camera bag insert for the ltt backpack

[autumn wyvern]

Does anyone know if the water bottles have a lining in them? I have two water bottles and I've found bits of plastic film in my drink in both of them now.
I initially thought it was somehow something with the ice maker in my fridge but I moved and left my ice maker behind but I'm still finding bits of plastic on occasion.

[viscid shell]

Neither mine, nor my two friends LTT water bottles have experienced mysterious plastic pieces.

[autumn wyvern]

Thanks. Maybe it's something with the water in this area.

[peak halo]

Microplastics have made it into every corner of this planet and some people estimate we consume a credit card’s worth per week

At least I think that’s what I read

[blazing wave]

never experienced anything like that

[chilly tartan]

Thankfully, I eat one of my credit cards on the 1st of every month to avoid the cc worth of microplastics

[blazing bay]

3 bottles between my wife and i so far and nothing like that

[blazing wave]

I sacrifice mine to the credit card lords in tilted towers, have I been doing something wrong???

[vivid stirrup]

any screwdriver update? Just woke up

Also shipment delay in backpacks 😭

[blazing bay]

Pop up shop soon. Wasnt paying attention to exact day or whatever

[onyx drum]

im trying to buy this cool looking mousepad the northern lights one from the uk, but shipping prices is absurd, shipping + tax is more than the actual mousepad?

does anyone here know a vendor i can purchase from that also wont take 2-4 weeks to arrive either

[honest shell]

A vendor for ltt merch?

[onyx drum]

uhhh

let me rephrase that

i mean

a retailer or distributor

in the united kingdom

[honest shell]

For ltt merch?

You can only buy it on lttstore.com

Nowhere else

[onyx drum]

well why does shipping cost the same as the actual mousepad

[honest shell]

Cause it is expensive to ship across the atlantic

[peak halo]

Screwdriver pop-up shop at Lab 2 [provisionally pending delivery of screwdrivers] next Saturday (27th), 10am-2pm, 2,500 screwdrivers available for purchase along with the rest of the [~100] airshipped backpacks and other LTT merch

[vivid stirrup]

books plane ticket

Can't wait for my backpack and screwdriver

[peak halo]

I’ll have to clip the part where they say don’t do that

[vivid stirrup]

Nah can't anyway lol, I'm poor 😅

[peak halo]

I jest also

[vivid stirrup]

Want ltt store.com to stop releasing new clothing and stuff 😫

I need it all

[peak halo]

Oh it’s in the YouTube timestamps about them talking about LTX next year, basically says “don’t book your flight because the date isn’t final because shipping”

My first ever merch message got read out by Colton last night so yay

[vivid stirrup]

WOOOOP GO JC

It's midnight for me so I'm like wan show or bed

[peak halo]

lol order placed at 2:53am my time heh

That was the big pre-screwdriver order, not sure the screwdriver I want will arrive on time

[vivid stirrup]

I wish I had more monies

[potent ocean]

RGB hoodie ordered

[chilly tartan]

They must be selling a shit ton of screwdrivers

[onyx drum]

Simple question, is the merch shippable to south east asia?

[simple summit]

How do I pair my floatplane to discord? My role isn't showing correctly

[gaunt ice]

they ship to most of the world although the shipping can be quite expensive, can check it out in the cart which lets you select location and do an estimate

[gaunt ice]

seems fine to me?

[simple summit]

Whoops apparently had the colors backwards sorry

[onyx drum]

Thanks for the info.

[potent ocean]

I think the first batch was 200000, don’t quote me on that, I forgot where i saw it

[simple summit]

Slightly under I thought because of the pop up sale unless we're counting them but first batch should have been 10k

[chilly tartan]

Wow

Is it gonna be a preorder plan as well?

[potent ocean]

Not a preorder, a “back order”

[chilly tartan]

No difference

[chilly tartan]

Ehhhhh

Anyways, are they doing backorders for the driver

[sullen frost]

[drifting marsh]

Is it normal to have the ltt water bottle and it sounding like there is something inside but there isint so every time you drink it sounds like something is falling out when there is in fact nothing inside the water bottle?

[onyx drum]

i haven't had that issue. almost seems like maybe there's something stuck in-between layers of the water bottle?

[drifting marsh]

Darn

I just got it yesterday too

[blazing wave]

iirc they’re sealed with a glass bead of some kind, if it doesn’t seem to be keeping things as cold as it should, something may have gone wrong with the seal

[drifting marsh]

Damn

[blazing wave]

See how long it keeps stuff cold for, if it seems really short, e-mail CS

[drifting marsh]

Ok I will test but it really sounds like something small that in between cuz the inside of the water bottle there is nothing but sounds like little balls or something rolling around when I take a drink

[drifting marsh]

Also it sounded like that when I first got it

And just thought nothing of it so I cleaned it

But the noise is still there rip

[mint shale]

Hey which shirt is this

Cool as hell

[ivory scarab]

GPU

unavailable now, but there was also CPU, HDD, Ram, usb c, and fans

currently available in the same style is Screwdriver, Case, Headphones, RGB diode, Display, and Ethernet

[mint shale]

Sick

I also got this one , I love the fabric, I’m really gonna put it to the test, I sweat a lot at work

Mystery shirt few

Ftw*

[final quest]

How did the multiple mystery Shirt work out for others? Im planning in ordering a few random ones and one rgb

[vivid stirrup]

nvm seen someone replied now lol

[viral kettle]

I ordered 4 at once got 4 Techquickie shirts and 1 more at a later time with the pc components on the back,
So I'd advise you not to go overboard with ordering a lot of them at once since it could backfire getting the same design

[frail bough]

I'm actually super looking forward to the backpack. I have to regularly carry around more than one computer and equipment for work.

[ivory scarab]

a warning on the page "we recommend one purchase per customer. if you order more than one shirt, you may get two or more with the same design"

[lusty spoke]

Hi guys! I was wondering if you guys could tell me what kind of discounts are given out for being a youtuber member (i.e flat discounts, or discounts for a certain item?), since I'm looking to buy some merch soon! Thanks :D

[blazing bay]

I dont think any discounts are given for any memberships. Including floatplane

[blazing wave]

Tbh I don’t know the point of being a YouTube member for LTT

[gaunt ice]

The perks for youtube say "Once per month, receive a discount code for our merch store" but dunno what that would be like

[candid fern]

Supporting the channel

[subtle jetty]

I heard on one of the WANs that there may potentially be backpack attatchments down the line. Color me interested while I've been daily driving a military strap compatible backpack, I'm ready to use my LTT backpack as a Death Stranding IRL unit

[potent ocean]

Whats a Death Stranding?

[blazing wave]

But like, get floatplane? More direct so they get more for the same amount of money

[lusty spoke]

Yea

[honest shell]

a videogame

best videogame in recent years

[chilly tartan]

A walking game where you wear a gigantic ass backpack

How you'd look carrying an empty ltt backpack

[peak halo]

https://tenor.com/view/backpack-bag-huge-call-gif-17059801

[chilly tartan]

Real

[candid fern]

Tbh I'm afraid im goin to hate the backpack bc it's so big

But I'll still use it for travel so no big deal

[light bramble]

Yaaay my deskpad shipped

[chilly tartan]

Same

I am pretty certain it's too big for most things I do

Should carry my sff pc tho

[candid fern]

Yo that's true. An NR200 would fit easily

[chilly tartan]

My case way smaller than that even

[north oriole]

Is there a limit on how many giftcards one can use on check out?

[blazing wave]

I use a PD 30l rn, ltt bag shouldn't be much bigger. imo it's not that massive

[ornate onyx]

I sent an email 3 weeks ago, another email now 1 week ago and no response yet...

Any other way to reach out to the support team where they actually reply?

[chilly tartan]

Maybe just resend a mail also try Twitter if you really have to

I got a response for my question in like 1 business day

[serene cargo]

You could send them a written letter! 100% sure you can just google the LMG address

[north oriole]

I think the PD is a bit taller which makes it slimmer at least by the short circuit video

[blazing wave]

Mention nick on twitter. Im not sure if they’re just really backed up right now, or if their email system has been dropping emails. There’s been a number of people that have had this same issue

[ornate onyx]

hmm guess time to make a twitter

[ornate onyx]

wtf

[chilly tartan]

Yeah they just told me no can't change address order canceled pretty fast

[ivory breach]

Used my water bottles, can confirm they dope af

[vivid stirrup]

Yeah with emails mines been over a month and nothing, sent it twice with no reply

[stuck torrent]

Are you getting an automated response that your request is received and giving you a number at least?

[ornate onyx]

yes

[vivid stirrup]

yes on both

there has been over 4000 requests from my first to my second one

[ornate onyx]

yeah abkut similat

makes me wonder how small their team is

[vivid stirrup]

i understand how busy they can be since i do a similar job

[ornate onyx]

Also the classical "We have high number of tickets atm" a bit lame..

Already had that on a reauest 2 years ago too. And they knew that bagpacks gonna hit now.

A bit lazy

[stuck torrent]

I see nick always tag the same two csr people, but surely theres a few more. Nicks acknowledged it was a failing on his part to not have more hired in anticpation of backpack stuff though.

[vivid stirrup]

Wonder what ticket system they use

[chilly tartan]

But

You'd think they handle tickets in a first come first serve manner

That doesn't explain why ppl like me got fast service

[vivid stirrup]

Mines the VAT issue

[stuck torrent]

I suspect the theory that there was a period when their system was eating tickets is correct.

[chilly tartan]

Would make sense

Either that or the categorize tickets in some fashion and get thru easier ones faster or smth

[vivid stirrup]

Mhm

[ornate onyx]

I just got a reply now!

They just refunded the NEP Tshirt... bruh

[vivid stirrup]

I still have nothing

What was your support number

[vivid stirrup]

(Don't give exact number just ##000

kinda wanna know if i have been skipped

[ornate onyx]

4576*

[vivid stirrup]

oh wow

mines 421##

thats 3000 less than yours

[ornate onyx]

lol

not sure if its the new number though

since i made 2 tickets

[vivid stirrup]

i made 2

[ornate onyx]

ah it is

4297*

old one

[vivid stirrup]

ah so same boat then

my new one is 46###

hopefully ill get something soon

[ornate onyx]

yeah

[vivid stirrup]

was gonna put a new one in last week but it went from being a holiday to working lol so forgot

[ornate onyx]

The reply is a bit eh

He said I can add my other stuff, but in a new order and they'll drop shipping for it, since it's easier logistically for them

But that means double the import duty charge, oh well

[vivid stirrup]

i had vat and customs charge because of the vat issue which sucks lol

when they refund it its going straight back to them anyway with the screwdriver XD

[ornate onyx]

Although they dropped shipping for both, so I guess that makes up for the customs

[vivid stirrup]

true

well ill have to wait and see

[ornate onyx]

yeah

What info you need?

Also NEP Shirt?

[subtle jetty]

I finally got the backpack + sticker shipping refund lol

[vivid stirrup]

Idk tbh lol and I didn't get it I missed it

[vivid stirrup]

How come refund backpack

[subtle jetty]

nono, refunds for the additional erroneous shipping cost of the free stickers that you could choose with your backpack order (wave 1 only presumably?) are being sent out

[vivid stirrup]

Oh I didn't know that fuck

[subtle jetty]

it's only 6 bucks but still

that's enough for me to buy lunch!

[vivid stirrup]

It be rite, I'll look at it at some point should be fine I did get alot of shit with the backpack

[ornate onyx]

Imagine paying 6 bucks for shipping 🥲

I pay 26 buckaroos

[vivid stirrup]

I pay to ship to UK its alot

[nocturne depot]

Do people know if the merch ships from there warehouse or a different location?

[vivid stirrup]

ive only had this issue once from my time with ltt and have never been charged customs for any of their products till this issue

[frail gulch]

Just giving a lil update on support wait times and such. We've expanded the team, and are planning to expand it further, so hopefully we'll be able to get through a lot more of the backlog this week. Thanks everyone for your patience while we work through this. <3

[candid fern]

Thank you for all of your hard work. We know you guys are short staffed and work hard.

[frail gulch]

thanks :)

also, this next message is unrelated, just want to pin it here.

FOR ISSUES WITH VAT CHARGES, FOLLOW THIS LINK: https://lttstore.gorgias.help/en-US/i-live-in-the-uk-eu-or-norway-and-ive-been-charged-for-sales-tax-twice-what-can-i-do-218298

[vivid stirrup]

I work in Tech Support so i can completely understand and relate XD keep up the amazing work, keep doing what your doing

[vivid stirrup]

Is it still and issue atm?

[frail gulch]

unfortunately yes. some countries have been resolved, but it still happens here and there.

[vivid stirrup]

DX I cant stop ordering tho 😂 😂

[blazing wave]

Got any interesting stories?

[blazing wave]

Any kind of expected wait time rn?

[strange tangle]

@slow tinsel I have an issue.

1. my ticket # 42487 from July 26th still hasn't been answered...and no response on my new ticket #45734 - which is referring to the 42487 ticket

2. Ticket # 46157 was to cancel my order from last Friday (8/19). Apparently, you guys didn't get that one either, as I just got a notification that my shipment is being sent out.

Please help. I have tried Support multiple times, and even tried Nick on Twitter, but no luck.

[frail gulch]

If it's newer ticket, a couple days, hopefully. If you're already in the backlog, hopefully within the week. It all depends on how fast things are coming in vs how fast we can clear em out. We have someone tackling just the new stuff while the other 2 focus on the old stuff (which there is a lot more of)

[frail gulch]

I'll check in on this for you

[strange tangle]

Thank you, Nolan. You guys have been so good with support apart from this. I hope we can get this taken care of. I am still shouting the praises of the LTT Support staff, even with this glitch.

I work email customer support, so I know how hard it is to work the emails.

[blazing wave]

So if stuff is in the backlog can it just get further and further back if more tickets come in/day than tickets processed/day?

[frail gulch]

Hopefully not, as most of the team is focused on clearing it out.

[frail gulch]

No problem, I'm just looking at your ticket right now.

Yeah we were taken by surprise a bit by the sudden influx, we were definitely understaffed for the thousands of emails coming in when there was only 2 of us working on it. But we're seeing progress more now that we've got additional help! :)

[strange tangle]

I would LOVE to work for you guys and help out, but

1. I'm in the US, and you guys don't hire remotely
2. Because of my contract, I can't work for anyone else for Customer Service, even on a part-time status unless I leave my current job. I kinda like my job (though everything is negotiable if #1 was no longer a problem - lol).

[strange tangle]

@frail gulch I responded to both. 🙂

[chilly tartan]

Customer service seems like one of the most remote ready jobs that's kinda strange

[frail gulch]

got it!

[frail gulch]

We like to be in office, makes the collaboration aspect easier, and helps us stay up to speed on updates. That being said I think the main reason is that at our size it just makes more sense to hire locally from a legal/finance side of things.

[frail gulch]

Responding now!

[chilly tartan]

I guess if ur only going to hire a handful of guys for it you might as well pick local ones, for the reasons u said

[frail gulch]

yeah that's mainly it

[native folio]

When it comes to running a business, there are LOT of legal things you have to deal with if you're in multiple states in the US. I can't imagine how complex it gets with multiple countries.

[chilly tartan]

U need quality guys, I suspect hiring a random remote guy has very little accountability

[frail gulch]

yeah international hiring just makes things difficult

[frail gulch]

also true

[chilly tartan]

Doesn't matter if ur hiring 500 guys because everything averages out but yeah 2 3 4 guys u need high communication inside the team and bla bla bla

Reminds me I need to apply to a bunch of places tonite

[frail gulch]

Exactly. A larger team would make outsourcing/remote hires more viable. Usually the smaller team cuts it, though recently it's been a bit of a hinderance, haha.

[chilly tartan]

Prob woulds been smart to pick up a few ppl like 2 weeks before the launch

Hindsight tho

Idk how long sufficient on boarding would take prob 2 weeks idk

[frail gulch]

Yeah we've expanded slightly as of today, but we want to bolster that a bit more before the screwdriver launch. Hopefully the foresight means that that goes more smoothly than the backpack. 🤞

[strange tangle]

I don't know if you were commenting on me, but

1. I am a woman
2. I have been in customer service for much longer than LMG has been established.
3. I have been remote with my current company for almost 9 years now doing CS and have been highly praised for my attention to detail with work.

Still, I can understand why many companies still don't make the move to remote work for CS.

@frail gulch I really do appreciate the help you have given me. Thank you so much.

[chilly tartan]

No no I wasn't saying anything about you in particular

Just thinking why in general they might not be hiring remotr

[frail gulch]

No problem, glad I could help!

[strange tangle]

It's perfectly okay. No worries.

You better believe that I will jump on the chance if LMG or GN ended up hiring remotely for CS. I know Luke said that some of the FP team is remote, so who knows what the future brings.

[stuck torrent]

Being CS empowered to actually make things right sounds pretty nice, in contrast to being instructed "Just explain that our policy is <the thing that they took issue with> and apologize. If that doesn't work, I [the manager] am not in."

[subtle jetty]

well I payed 26 bucks and got refunded the 6

[stuck torrent]

Apparently they figured out a way to do address changes for backpack without loss of place (or at least a way to keep your original place after reordering), so those who previously were told they couldn't address change should reach out again and they can get you back to your original place in line.

[vivid stirrup]

A teacher asked me if she could have a desktop shortcut on her desktop, I've had a head teacher plug her power plug and data usb into the plug sockets with usb charging thinking it would make it connect to her pc through the wiring in the walls,

[blazing wave]

That plugging it into the wall expecting it to connect is pretty hilarious lol.

Did the desktop person want a shortcut to the desktop folder or just like, “bring me to my desktop”

[subtle jetty]

When can I preorder my LTT backpack printed warranty attachment?

[vivid stirrup]

what she wanted was a shortcut to my pc (which she already had) but what she said was create a shorcut on my desktop for my desktop so she click the desktop shortcut to open her desktop in file explorer

[blazing wave]

Makes a bit more sense than just a shortcut that brought her to the desktop ig lol

[vivid stirrup]

https://tenor.com/view/rick-and-morty-that-just-sounds-like-slavery-with-extra-steps-aliens-slave-extra-steps-gif-18016655

basically like this XD

my co worker found a show desktop shortcut on the desktop before, how thats possible i have no idea XD

[wide wasp]

@slow tinsel I have an issue.

1. My ticket # 42094 with the last replay from July 25th still hasn't been answered...and no response on my new ticket #44553 (August 8th) - which is referring to the 42094 ticket

[peak halo]

I worked helpdesk for over ten years but reasons forced me to leave my job and I can’t move to Canada, much as I’d like to join the team there

[placid laurel]

This needs to be a thing

[arctic smelt]

40mah?

Bo thats 40ah at 37v

[placid laurel]

...

It's just an idea m8

[arctic smelt]

Yea but it would be cool if it said 40ah

[normal tendon]

Anyone going to the pop-up? I'm thinking about driving up from PDX for the day/weekend.

[chrome night]

probably easier for LMG to do remote customer support also, because of the widespread audience, but it often still is preferred with workers that can come into office over remote workers

FP remote workers are mainly developers afaik, and that's a little different (even though it's not really all that different in reality) 😛

[waxen lodge]

Where is this popup

[subtle jetty]

Too far from Texas... not that there aren't folks here in other countries too :P

[chilly tartan]

👀 real?

Well idk if that works for me since I had my order canceled

[chrome night]

I think it's close enough to Norway, Texas shouldn't be too bad

[gaunt skiff]

Wouldn't be too hard, just a bit of code that minimizes all open apps

[vivid stirrup]

but whats the point of having it on the desktop when its in the bottom right corner of the screen lol

[peak halo]

Woo

[stuck torrent]

https://twitter.com/AdamPilolla/status/1561879843515510785

Adam Pilolla 🐉 (@AdamPilolla)

@nicklmg @21BDP21 @itsjonzi I will add that you may have been told otherwise about address changes in the past. If anyone reading this has been told that address changes can't be done w/o losing your place in line, reach out again and we'll fix it for you.

Twitter · Aug 23, 2022, 12:55 AM

[chilly tartan]

My order was canceled tho

Can still fix?

[stuck torrent]

I believe so; the outcome of being told address changes can't be done for a number of people would probably take that form, and he says those people can still have their situation fixed.

[vivid stirrup]

let me guess wan hoodie?

[vivid stirrup]

if it was I think by the looks of how much its bulging its gonna explode

[slow tinsel]

We're still required to cancel your order to complete an address change. The difference is that when you place a new order, we've figured a way for our distribution centre to make sure it ships in the same wave you were in before.

Make a new order if you haven't already and then include the order # in your message. That's all you'll need to do!

[lusty spoke]

just placed my first ltt order, can't wait!

[peak halo]

Adam, I have an open ticket from the 6th awaiting a response about an address change, but the order’s partially shipped. Is it even possible to cancel+reorder the backpack in that circumstance?

[slow tinsel]

Short answer is yes. In that case we would remove/refund the backpack but keep the rest of the order. That's assuming that you can still receive the rest of the order even though it's already been shipped to your old address.

[peak halo]

Arrived today, posted a pic above 🙏

[slow tinsel]

Nice! So yeah in that case we'll just refund the backpack/shipping and you'll be good to go after that.

[peak halo]

So I can place a new order now, mention the previous order number in the notes, reply to both of my tickets to reinforce and you can handle the rest?

Just a little worried that the first backpack will ship in wave 1 before you get around to the ticket and redirect it

[stuck torrent]

Wave 1 shipping isnt likely for another month ish iirc, I'd be very surprised if they didn't get through the backlog by that point.

[peak halo]

Right given the new info (many thanks Adam) I’m gonna yolo this

[vivid stirrup]

WAVE 1

they just passed 9000 on wave 3 so they are selling like hotcakes

[ivory breach]

Facts

[vivid stirrup]

bringing those lttstore.com tips

[peak halo]

Phew, that was a bit of a palava but fingers crossed the rest will be plain sailing

[ivory breach]

oof

[peak halo]

WAVE THREE ONE GANG still

[vivid stirrup]

WAVE ONE GANG

gonna be rocking my 2 party shirts while im abroad

[chilly tartan]

Tyty awesome

[vivid stirrup]

Oooooo orange handie things

[blazing wave]

Would pinging you guys be appropriate for support stuff/is this channel monitored at all for it?

[frail gulch]

I'd try not to ping toooo much, but if you put things in here we'll try our best to be proactive when we see it. If it's urgent you can ping though for sure.

[blazing wave]

Gotcha

[sullen frost]

Wave One gang!!

It’s almost September boiiiiis

[waxen lodge]

What's the best mouse pad

[blazing wave]

lttstore.com deskpad

Idk if it’s the best

But it’s really good

[plain fern]

posting here because I'm too lazy to do a forum post.
does anyone feel like the stealth theme is getting stale?
I noticed the new logo on the discord server list, and I was just disappointed. Businesses seem to have an exodus from colour in their branding, and I miss it. The LTT logo doesn't look like the ltt logo to me if it's not lmg orange. I don't care what the pantone name is, it's lmg orange.
I understand going stealth on the backpack, but I wish it had some color on the outside. even if it was just highlights like orange rivets.
I don't understand going stealth logo on the nep hoodie or the wan hoodie.
I know i'm ranting a bit, I think things are moving to boring, and I'm not a fan of it, but I am honestly curious. how do other people feel about it? stealth ftw? bring back the orange? or dgaf, it's just a logo.

[blazing wave]

I mean, a major design principle of theirs has always been make good clothes, not just merch

[plain fern]

that might be the case, and I'm aware they've released completely unbranded things too (women's clothes), but I'm curious about how the fanbase feels

[vivid stirrup]

I don't know if I wanna upgrade My mouse pad yet

I love this mouse pad it's always been good, it's just too small for my keyboard

[subtle jetty]

I like the stealth. At the same time though more color options would be nice. not that it would be easy to release two colors at the same time, but I'd have liked a grayish chalky backpack

I don't like the stealth on the other apparel though. Just my opinion

[blazing bay]

Imo, matt black everything. Stealth all the way. Not against more color options tho. I just prefer black/grey or other darker hues

Makes it easier to take merch to work too

[vivid stirrup]

woah discord logo change,

looks fire 10/10

[subtle jetty]

I think the stealth gives the backpack a "Yes it's an LTT backpack, but I bought it because of the features, not just because it's an LTT backpack" vibe

[little hemlock]

I like the stealth look and I hope they continue offering it (along with other colorways)

[molten prawn]

With clothes it makes a ton of sense, since they seem to want to be more of a high quality manufacturer of many of their products rather than LTT branded (exceptions of course such as WAN hoodie which is obviously themed merch). As for the Discord logo I agree it's weird to 'stealthify' it, and as you mentioned brands have been moving towards simple less colorful logos in recent years, but I'm not too worried about it here since they'll probably just change it again at some point.

[vivid stirrup]

its why i bought it, its perfect for my IT Technician job going from school to school

[split tide]

Is hard ship date for wave 1 backpacks Sept20?

[potent ocean]

Nope

it's the expected date to when that wave has been shipped

[split tide]

Ah okay

[potent ocean]

The wording is that it's their "best estimated schedule"

[split tide]

Really hoping its sooner than that but alas I guess Ill just have to wait and see.
Hoping it comes sooner than my steam deck 🤣

[peak halo]

As Nick said to Chaschuky a few days ago
https://twitter.com/nicklmg/status/1560388179877695488
https://twitter.com/nicklmg/status/1560389665105932289

Nick Light (@nicklmg)

@chaschuky999 @titanreceiver88 We should have at least 3,000-6,000 pieces well in advance of Sept 20. Hopefully the full 10,000. But our biggest single shipment (6 containers on 1 ship) is delayed from August 26 to at least until Sept 29 right now... industry is a real pain right now lol

Twitter · Aug 18, 2022, 10:08 PM

Nick Light (@nicklmg)

@chaschuky999 @titanreceiver88 Will be sent as received, first in (lowest order #) first out

So if one container arrives in 2 weeks we'll ship out the ~1,500 bags inside over the next day or two. We want to get these in people's hands as soon as humanly possible

Twitter · Aug 18, 2022, 10:14 PM

[split tide]

My man, appreciate the info

[peak halo]

I think my order’s in that first 1,500, fingers crossed

[split tide]

I think I am as well, all the fingers crossed

Really would like to get it before I fly out of country next month

Never been so excited for a backpack in my life

[peak halo]

Really would like to pick it up when I get to Toronto next month

[chrome night]

I wonder how early in the "queue" I'm personally 😮

my order number was 328612 at least 😛

but that order number is essentially useless, can be 500 orders between mine and the next backpack order that wasn't a backpack order

[split tide]

My number is in the 329XXX's and I ordered in the first 10 minutes of live

So you gotta be up there

[chrome night]

it was like 12 minutes since I had received the email when I ordered 😮

Wed, Aug 3, 11:58 PM - Backpack is now available to order from Linus Tech Tips Store
then my order confirmation
Thu, Aug 4, 12:14 AM - Order #328612 confirmed

so assuming the exact moment of availability being 11:58 PM (my time, which is GMT+2), I was 16 minutes "late" at ordering 😛

[split tide]

I was 27 minutes, so thats 1k orders in 11 minutes

Shoutout to the shopify platform handling that traffic influx

[peak halo]

It was fun following along in Discord as the page went live to the point I beat the notification

https://cdn.discordapp.com/attachments/585264857532858407/1004514993347252355/IMG_0664.JPG

[chrome night]

they do sell enterprise solution starting at $2k a month though (USD), so I would assume they have agreements with reasonably reliable hosting providers 😛

but yeah, nonetheless very good job on Shopify's part 🙂

[chrome night]

so it seems you ordered before me judging by this 😮

[peak halo]

#327XXX

[chrome night]

iirc the first couple thousand units sold pretty darn quick, the rest sold quick, but not too quick 😛

is order number sensitive info? what can anyone do with someone else's order id? 😮

[split tide]

Probably not tbh

[chrome night]

a matter of "better safe than sorry"? 😛

I suppose depending on the support team, you could request them to cancel my order 😂

but not sure they would do that based off of the order number only

[split tide]

Yeah Im inclined to agree

But cant hurt to keep it close to the chest

[chrome night]

though if you also knew my name, you'd have much better chances at it being done 😛

[peak halo]

Yeah, they’d need more details than just the order number, perhaps an email from the address connected to the order at a minimum (unless they were still having problems receiving emails to their ticketing system)

[split tide]

¯_(ツ)_/¯

[chrome night]

nah, definitely not, I just thought it was interesting, considering how careless I was of it 😂

[chrome night]

yeah, good luck 😂 I use a catch all on my own domains, so I can choose whichever domain I want and whatever I desire in front of the @

[sullen frost]

Here’s hoping! 🤞

I placed my order before the email notifications went live, I imagine I’m in the first few hundred orders

[potent ocean]

Hello fellow GMT+2

[peak halo]

I would have been quicker to order if I didn’t have to empty my cart item by item, the “backpacks shipping separately” decision took me by surprise

[chrome night]

you don't reserve it for X amount of time by adding it to cart?

[chrome night]

hi

[peak halo]

I believe your place in the backpack line was confirmed at checkout

[sullen frost]

This is when I ordered :eyes:

[chrome night]

that's the date, not the time, so tells nothing 😛

[peak halo]

Aw I didn’t get a fancy LTT icon

[chrome night]

same

[chrome night]

which timezone? 😮

[sullen frost]

CST, GMT-6, UTC-5?

[peak halo]

I know they’ve added support for domain icons in iOS 16 but maybe there’s a custom contact record there

[sullen frost]

2:58 PM was LMG time

[sullen frost]

Oh I’m using a 3rd party mail app

[peak halo]

Makes sense

[chrome night]

so you ordered a few hours after it was released for purchase on the store?

[sullen frost]

You all wave 1 friends?

[sullen frost]

I ordered like 10 minutes before email notifications went live

[chrome night]

ahh

[peak halo]

A lot of the people in this channel are all wave one - I messed up my order slightly so I’m now relying on support to keep my place in the queue

[sullen frost]

I remember seeing how cool the backpack was about 6-8 months ago and was like: I need one

[chrome night]

I just hope I get my backpack before December tbh wave 1 though, so probably will get it before then

[hollow nest]

Im so tempted to get one

[chrome night]

what are you waiting for? 😮

[sullen frost]

I don’t like my current backpack so I’m super excited for the care and attention that went into the LTT one

[hollow nest]

Might just go knock on the office door. Its down the road

Gime

[chrome night]

yeah, you can probably do that in a few months, once the orders are mostly all shipped out

[peak halo]

Or just show up at Lab 2 on Saturday morning?

[hollow nest]

Shhh

I wish my wife didnt know how much they cost

[chrome night]

thought they wouldn't sell any backpacks then?

[hollow nest]

Shed kill me if i came home with one

[sullen frost]

Buy it on credit

[peak halo]

They’ll have a hundred or so along with the 2,500 screwdrivers

[sullen frost]

Split payment in 4

[chrome night]

be thankful you don't have to pay $50 shipping and $75 VAT 😂

[sullen frost]

This backpack is my birthday gift from last month

[hollow nest]

NO, but i do need to convert it to CAD

[chrome night]

look at this

[sullen frost]

I told my family I want nothing else but that backpack

[peak halo]

I’m getting f***all for Christmas at this rate

[hollow nest]

I know people complain about the price but to be fair, my adidas backpack i bought 10 years ago cost a bit more than that

[sullen frost]

Mine was this

https://media.discordapp.net/attachments/443976789186969610/1004510432364609677/Screen_Shot_2022-08-03_at_5.05.46_PM.png

[chrome night]

yeah, not cheap by any means 😂

[sullen frost]

Sticker shipping cost got refunded though

[hollow nest]

322.96 Canadian

[chrome night]

ahh nice, I didn't pick any because I cba with stickers, and I didn't want to take the time to browse the available freebies 😂

but yeah, if I wanted a backpack in the same category as this one, it'd still be expensive, but it wouldn't be LTT one

I like the idea of supporting LTT if it means I also get something awesome in return

[hollow nest]

The quality is also worth the price.

[chrome night]

and I truly believe Linus is a sincere guy, and I support his philosophy when it comes to product development/designing

if I lived in Canada I would probably apply for a job at LMG 😛 I did look at positions for FP, but they were all JavaScript usually, and I cba with that

[peak halo]

UK vs Canada. UK was effectively double shipping because -20% WAN Hoodie, and backpack would likely have incurred extra import duty on top of the Value Added Tax

[hollow nest]

I spent a while talking with the engineers and the people at creators warehouse., these people are total OCD when it comes to quality

[chrome night]

so am I 😂

I'm currently employed as a support / software tester, and I've taken it upon myself to change around DevOps related stuff

and will more than likely start developing some stuff too 😂

[hollow nest]

Awsome

[chrome night]

would probably do proof of concept stuff in my spare time, and show it off, then see what happens from there

maybe eventually I will have replaced our WordPress + WooCommerce solution for webshops, but man is that ever a huge task to do as a solo dev from scratch 😂

in the meantime I will focus on perfecting everything I touch during my regular tasks

[sullen frost]

This tbh. I’ve followed LTT for idk how many years, but he always seems to come off as positive vibes and isn’t afraid to call out companies on their flaws

[chrome night]

I started rewriting some user manuals we had, both because they need an update, but also because I believe they need a redesign 😛

[sullen frost]

I hope to meet him and the team someday, just need to fly to Canada one day

[chrome night]

yeah, definitely agree 😮 idk how many years I've followed LTT either, but quite a few years (close to 10 probs), not extremely actively though - until more recently that is

[hollow nest]

Next LTX you should all come down

[peak halo]

Tempted

[chrome night]

would love to, but not sure my financial situation will allow for it

[hollow nest]

Yea its not cheap

[chrome night]

I would need to fly from Norway too haha

[hollow nest]

I forget how lucky i am to just be around the corner from them

[hollow nest]

yikes

[chrome night]

roughly $800 for plane tickets alone 😂

[hollow nest]

swim

[peak halo]

Timely mention of LTX, what with Nick Kyle showing off the new PSU Tester wearing his LTX19 shirt https://twitter.com/LinusTech/status/1562454946334662656

Linus Tech Tips (@LinusTech)

new addition to the lab. any guesses on what it's for?

Likes

2318

Twitter · Aug 24, 2022, 3:01 PM

[chrome night]

yeah 😂 just checked July 7th with return trip July 16th 2023, and it says cheapest is 930USD

[sullen frost]

I’m pretty deep in Mexico currently, but normally live in the USA

[chrome night]

maybe I should convince my employer that we do LTX as a company event

fly out the entirety of the company (or those who wants to anyway), and join LTX

[blazing wave]

Hoooooooooolllllyyy smokes

[peak halo]

I would think it’d be cheaper to fly Norwegian to the UK and connect to Air Canada

[chilly tartan]

Isn't that the psu tester

[chrome night]

could be, yeah

[split tide]

East coast US to Vancouver is about $500US

[blazing wave]

Yeah it is

[split tide]

Which is not terrible tbh

[blazing wave]

Round trip?

[split tide]

Indeed!

[blazing wave]

Huh yeah just googled it and it’s ~380 for me round trip

Guess I just assumed it would be more cus technically international

[stuck torrent]

It's Kyle (engineering manager) wearing the ltx shirt there.

[peak halo]

Yeah got my names mixed up

[blazing bay]

Oooo what are you using for those lockscreen widgets?

Wait your on an iphone nvmnd

[sullen frost]

iOS 16 beta

[vivid stirrup]

idk what number i was DX

deffo not top 1700

[peak halo]

So assuming backpack orders started around #326480 (and every single order thereafter contained a backpack) then that would place me in the 500s

[vivid stirrup]

wish i knew what number i was lol

mines #329690

i dont remember much of the night tbh

the only picture i took of the backpacks was 5780 wave 1 but way after i ordered

i think i was in 8000+

i got the live notification at 23:00gmt and ordered mine at 23:25gmt

at 2:36gmt there was only 200 left according to the wayback machine but i only stayed up to midnight

[ivory breach]

All I know is i was wave 1 but I was quite close to the end cus it came out during the one appointment i had during the day 😂

[vivid stirrup]

I was asleep when it came out at 11pm

I woke up for no reason

Saw it was live

Ordered it at 11:25

[potent ocean]

https://twitter.com/linustech/status/1562515176988897282?s=21&t=64v5RJzPZ4rsPwVAnUeEWQ

Linus Tech Tips (@LinusTech)

It's finally time. We're launching our long-awaited screwdriver, in-person, in limited quantities this Saturday, August 27.

Can't wait to see you there

Likes

2432

Twitter · Aug 24, 2022, 7:00 PM

https://twitter.com/nicklmg/status/1562525193394094080?s=21&t=64v5RJzPZ4rsPwVAnUeEWQ

Nick Light (@nicklmg)

@LawnDartActual @LinusTech Online will probably be within 2 weeks of the pop-up

Twitter · Aug 24, 2022, 7:40 PM

[candid fern]

So expecting screw driver backorder 2 weeks after August 27th

Just like backpack

[vivid stirrup]

that looks sick

[waxen lodge]

Wow that is so close to me just on the other side of the river I'll be there

[half lily]

god I loved Better Call Saul...

[wet comet]

Oh no! The earth pin on the usb2 header on my drink bottle appears to be bent 😮

[ivory breach]

rip

[light bramble]

Ah beans.

I ordered an LTT mousepad and it's not coming til Tuesday.

It's still in Washington

[ivory breach]

My usb pin is bent as well just checked lol

[light bramble]

i'm in Massachusetts ;_;

[solid prairie]

Same I think they should issue a recall

[ivory breach]

Ehh i kinda like it

My big water bottle dosent have that

The small one does

Both ordered at same time

Interesting

[weary viper]

Will you accept debit or credit? Or will I need to bring cash to buy the screwdriver?

[blazing wave]

From what I saw abt the backpack pop up, they used Shopify and will accept CC

[weary viper]

What about debit? Don't have a CC

[blazing wave]

I would assume if they accept credit, they’d accept debit

[weary viper]

hopefully

[sullen frost]

Yea debit works

[final quest]

Debit and cc is essentially the same. Just that Credit card allowes you to use more money than you actually have and a Debit is bound to your Bank Account thus only allowing what you can pull there.

In short, if a Shop accepts credit they also allow debit.

[rare mica]

One thing I am confused about: looking at the backpack's limited lifetime warranty.. what does it cover? Aside from defects that can be typically returned within 30 days, just about anything else could be waved off as "misuse" or "normal wear and tear".

Feel free to ping me if you have a good reply as I am very confused, especially with the whole entire implicit claims made by Linus that seems to contradict it.

[final quest]

"misuse" and "wear and tear" is just another way of sain "we have no special warrenty, other than defects you didnt see fast enough".

If they say "its the last backpack youll ever need" they might aswell make a Warrenty that also covers wear and tear if they are so confident - even if its "only" limited to like 10 years.

Doing that just seems weird to me, as if they were forced to make a warrenty other than being confident about their product.

Sain misuse isnt covered is fair, same goes for intentionally breaking it, cause duh.

[rare mica]

Right. I would've expected at least a Best Buy style warranty. How do you trust a product when the warranty says "Defects only" pretty much?

[weary viper]

Not true in all cases though. I have a Chinese restaurant near my place that only accepts cash and credit

[final quest]

Did you actually try a Debit?

Ec card or however its called for you is something different, and doesnt always work.

Sometiles Ec only and no credit/debit.

[still heron]

https://youtu.be/jsX3tUA-wJk?t=228

oof Linus just stop mentioning it if you can't understand, I will just post the comment I put on the video

To be fair I do think it's fair to throw in your two cents and be like "I personally know Linus and for what it's worth he probably does mean to stand by the products, but like any other company I and everyone else should expect more than his vague promises when they are buying their products. Like if it were a personal matter between me and Linus I would probably take him at his word, but he's running a business in this context and the previous stance to put it mildly was just not good enough. In that context Linus's business is not your friend their company like any other and will treat them as such."

[peak smelt]

In Aus Debit cards when you put into a machine come up with cheque, Savings or Credit. they all will only let you spend what's in your account, when you tap and pay a Debit card it actually uses that credit function. just how they work

[weary viper]

Well anyways I'll be there Sat

[still heron]

Somehow I don't think Linus is completely tuned into reason why "business is business" is a saying. Yeh I might know a dude, I might trust them, but if we are doing business that doesn't mean I will completely skip doing my due diligence.

that is in fact is an easy way to end a friendship in a fiery mess, because they might have a different understanding on what the business entails even if they are not trying to mislead me.

[still heron]

And I have to say, what does the warrenty even cover, if it doesn't cover rips, tears or the components wearing out... like what is covered with a bag, is the stitching coming undone wear or a rip?

[little hemlock]

GOD why is this still being talked about? There’s a warranty now. If it’s not good enough for you, DON’T BUY THEIR PRODUCTS.

[little hemlock]

(Not directed at anyone specifically in this chat today, I get that it's because HW resurrected this zombie topic)

[opal ether]

What have other UK folks delivery experiences been like? Just got my first order and all packages are ripped open, products bent and dirty 😬 Don't get me wrong I can salvage the important stuff to be usable but not the best experience.

Most worried about the backpack being delivered later in the year... if it's like this then ooft

pic for reference

[arctic smelt]

What the fuck

Who shipped em

Someone needs to be fired

[opal ether]

Nah I don't think it was LTT, I do genuinely believe they shipped it fine

I'm 99% sure it was destroyed in transit

[arctic smelt]

Yea well

Thats wha5 i meant

This wasnt lmg’s doing

[opal ether]

ahh fair sorry misread 🙂

Hermes are just crap in the UK, they just dont care

[blazing bay]

Reach out by email. They could say "shit happens" but probably good for them to know when it happens, just in case it can be prevented

[opal ether]

Aye I did reach out to LTT support just to let them know - these are only cable ties so not exactly needing to be immaculate

but if the backpack comes that damaged then obviously I'll be a little more upset

[arctic smelt]

And stickers

[opal ether]

well the stickers were free so yano, can't complain too hard there 😛

not going to be the guy who moans that their free shit is bent

[raw cairn]

Lol watch the horde of bots defend it

[raw cairn]

Nvm just spotted one. LOL

[little hemlock]

Why are you always so negative about LTT? Why are you here? If you actually like LTT, you're not helping. If you hate them for some reason, you really should get a new hobby

[serene cargo]

For some, trolling is a hobby

[little hemlock]

A very sad one

[chilly tartan]

Warranty!¡

[raw cairn]

I've been watching ltt since NCIX days. It's just sad to see one of the more trusted people in the buisness fall so far from their own standards.

[chilly tartan]

Oh that reminds me

When I get home I'm gonna work on a little script to help map out what % of wan shows have become merch messages over time

Nowadays I'm p sure it's like 60-90%

[raw cairn]

Honestly never watched the wan shows, but after watching them for these warranty updates it does seem to just be a merch vehicle.

I miss Luke tho. I'm not on this floatplane thing so I never get to see him much.

[languid valve]

Hermes are crap everywhere

[native folio]

Is Hermes the UK version of FedEx?

[tired lantern]

tbh, i dont get the whole fuzz about the warranty - esp steves drama about it considering his screwdrivers only recently got a warranty

lttstore has a very good track record of dealing with problem from what i can see, so Linus's "trust me bro" while not an official warranty, is something good, since they doing that support thing quiet well, and as he said, why would he ruin his reputation over a 250$ backbag

its like ppl making an elephant out of a mosquito just to have some drama

[native folio]

But you don't understand....I am a consumer, and my stuff should be f r e e

[little hemlock]

I agree with you. But I’m just so tired of this being talked about. The haters’ identities are wrapped up in being haters and they’re not open to being convinced

For me it’s just a waste of time and energy

[tired lantern]

yeah its like linus said about the trust me bro shirt, like 100 shirts per hate message? - and ppl that regular LTT and buy stuff from them KNOW they have a good support and are not worried, hence his comment that none of their customers canceled

[vivid stirrup]

what the actual fuck

stickers ruined and you cant get them anymore

[opal ether]

We have fedex too, usually better. DPD are king.

[stuck torrent]

I think the trust me bro sure out of context is pretty neat and plenty of people would have bought it without any of this warranty fiasco occurring (as opposed to it being a meme strictly about this debacle), but agree in context that it was poor taste. I get that from Linus' perspective his internal policys are probably some of the most generous you'll find anywhere, but they're generous enough that making them publicly official would just be asking for abuse which complicates things. I do hope he doesn't acknowledge the latest GN thing and we can all move on, but I suspect there will be more defence of his stance.

[raw cairn]

I mean he just extended the current warranties, didnt just add them.

[tired lantern]

a year ago there was no warranty

https://archive.ph/OBqVU

[raw cairn]

You dont even have to respond dude, none of this is directed at you. You dont work for lmg....do you?

You might, alot of ppl work there. 😒

:S*

[tired lantern]

GN had no written warranty at the time of selling the toolkit, but he gives Linus flack for betting on ppl trusting him and his company which had a good track record with handling it and saying he added it later, after ppl ordered it, like he did, after he sold his screwdrivers for some time

[raw cairn]

Did gn have a trust me bro policy or was it cut and clear what u were getting for your money

A clear no warranty is better than a foggy trust me bro

The prices would normally reflect that

[tired lantern]

he had no policy at all, and as i said, LTTs handling of problems so far was top notch, and "trust me" was def worth more than his no warranty

[raw cairn]

So a clear no warranty, so it's a dif scenario. I understand the trust me bro thing in reality is better than zero, but the idea of not knowing what you're getting makes people uneasy.

That was Steve's whole point.

[tired lantern]

sorry but to me a "trust us, we have a good record if there is a problem we will handle it" is better then a "sorry we dont care"

[raw cairn]

Yeah it wasnt handled right. But that's happened alot. I'm happy the warranty is now in place, regardless of how it compares to their internal policy. Knowing what you're getting is amazing.

[raw cairn]

Sorry we dont care wasnt Steve's response or accusation when it comes to anything.

Sorry we dont care =/= we have no warranty.

[tired lantern]

we have no warranty = we dont care what happens after it - legally

[raw cairn]

Even lmg staff were pretty uneasy about all this.

[raw cairn]

Atleast you know what you're in for. Rather than nebulous phrases like "we'll take care of you"

[tired lantern]

it was handled poorly, thats a fact, sure, but it was still better than no warranty at all

[raw cairn]

Not disagreeing to a point. Unless the "we'll take care of you" isnt actually done.

[tired lantern]

even with a "trust me bro" i know what i am in for, i know that if there is a problem i can contact them and hope to get some sort of help, why even try with a no warranty

[raw cairn]

U say u know what you're in for, then say you "hope" to get some sort of help....that's kind of the whole dilemma

Idk if I'm being clear enough on my stance.

So im sorry if theres some confusion.

[tired lantern]

i know that i have the option to contact them for help, if the problem is out of scope, thats it, that doesnt change with the current warranty

[raw cairn]

Well the warranty outlays exactly what you're covered for, so u know what you're getting before you buy.... that's.....the whole point of a written policy..

[tired lantern]

if you have damage to your backpack, you can say it was from a defect, and they can say it looks like of misuse, as long as the damage can not be categorized 100%

[native folio]

Historically, they haven't done that though. Why would they start now?

[tired lantern]

thats my point why the "trust me bro" is worth more than "no warranty"

[native folio]

Ah, yeah

[raw cairn]

Its kind of hard to explain what a written agreement is versus a verbal promise. Idk how else to lay it out..

[ivory breach]

simple solution, dont like it then dont buy it

[tired lantern]

LTT has always cared about their customers, so them saying we will take care of it, is worth more - to me - than no warranty

[native folio]

But now they have both, so what's the issue?

[stuck torrent]

I think linus has dealt with enough situations of warrantys not being upheld that he's jaded about their value, while most people figure "ok, warranty means they're legally required to help me out, therefore they will help me out without me being required to legally force them to help me out", and that last deduction is not in general true.

[raw cairn]

That should have been the verbiage from the get go. But we were all fed a I got you covered line of promises.

[tired lantern]

a verbal agreement is as legal as a written one

[raw cairn]

People just wanted to know what that was. Flat out.

[raw cairn]

There was zero information laid out in the phrases used.

Literally none.

[tired lantern]

but since people wanted a written warranty, they now washed it down and excluded stuff to be legally on the good end, basically , the written warranty might be worse off

[raw cairn]

It is if the company is reputable. That's how people figure out who is.

If lmg had no warranty and told ppl they cannot be helped then oh well that's what you agreed to upon purchase.

But if a warranty isnt followed then ppl can let others know its worthless.

They cant totally not follow their agreement. But that's gona really gut them publicly.

[native folio]

They just added clauses to it so that people couldn't get the backpack, damage it intentionally, and get free stuff. Again, now they have both verbal and written, so what's the issue? The written one is to avoid them getting sued by somebody for something stupid.

[raw cairn]

You're pretty right. If anything, the verbal ambiguous agreement would be a more dangerous litigeously.

[tired lantern]

i dont have a problem with it, as i wrote the "trust me bro" warranty was broader than the written one

[amber sedge]

GN being involved might be the dumbest part of this to me.

[raw cairn]

You know this?

[native folio]

I know, I'm kind of just confused why you guys are arguing, because it sounds like you're agreeing to me....

[raw cairn]

Do you have that policy written down somewhere?

[native folio]

I may be missing something though

Oh, Cotton, you don't think they'd honor their verbal statement?

[tired lantern]

i have it verbally, which, as i said, is just as legal as a written one, but since we got an updated written one, the verbal one is now moot thanks steve, back to you

[raw cairn]

Of what? We'll take care of you? Can u break down what that means?.....

That's litteraly the whole issue.

[native folio]

I imagine it means that they'll continue to replace any bad products the same way they've been doing it for years

[raw cairn]

So...can I call them after a year of use?.... 30 days?...

It's just too muddy.

[native folio]

I'd say probably as long as they're in business, but I would hope you notice an issue before a year of having a product

[ivory breach]

not really, if you broke your stuff = not our problem. If it broke because of a design flaw or Defect you did not see = we'll help you out it was literally that simple

[raw cairn]

In most cases, sometimes it's not that simple.

I just dont like corporations promising the world and not putting anything in writing.

[stuck torrent]

Theres a reasonable chance that if you have any problem at any time (while they are still operating), they will replace/refund the relevant items, and possibly even throw additional credit at you if it's clear they were at fault. However, that sort of care is extremely yikes to make remotely official due to the obvious potential for abuse, so it's not immediately clear what they should have publicly written down. They settled on what they did, and perhaps that will make the masses happy.

[native folio]

I have dealt with hundreds of corporations putting stuff in writing and not honoring it. So I'll take the many years reputation of a small company over any written warranty of a corporation in the world.

[raw cairn]

Exactly. That's why verbally saying that is way more dangerous. You'll leave yourselves open to lawsuits.

[raw cairn]

Fair enough. I still prefer everything in writing, so I know for sure if I'm getting screwed over.

Rather than flipping the coin and hoping whoever makes the call is feelin good that day

[still heron]

You should tell Linus to stop talking about it.

[raw cairn]

Hes got shirts to sell

[still heron]

which is exactly what I said he should do.

[little hemlock]

I've blocked anyone who has been tagging me and will continue to do so

[still heron]

be fair now it was 8 hours ago

[raw cairn]

He was pissed earlier because he said he was wasting his energy reading about it.

[still heron]

it's not like I replied to you when it was only 10 seconds ago and you could clearly tell even even notice I was replying to you

I'm not talking about anyone else... Cotton...

[raw cairn]

Yep

[lime drum]

Oy anybody looking for a ride to screwdriver pop up from Kelowna or Penticton dm me!

[clear bison]

I have a question about this. So when it goes live online, will it be ready to ship or have to wait like backpack wave?

[stuck torrent]

it'll be a backorder so you'll have to wait a little bit, but most likely it'll be in thye style of your entire order will wait a couple weeks and it'll be one shipment, as opposed to a separate shipment like the backpack where if you got other stuff it'd be two shipments.

[clear bison]

got it

[potent ocean]

https://twitter.com/nicklmg/status/1562672538748334083?s=21&t=k9RPWrhxkrnIy9_HcF3ntA

Nick Light (@nicklmg)

@sambot863 I believe we’ll be doing backorders but not double shipping. Wait time should be lower and obviously less of a bulky shipment compared to backpack

Twitter · Aug 25, 2022, 5:25 AM

He explains it there

[clear bison]

oh i didnt noticed it. Thanks

[hollow nest]

Love to see such a devoted fan base.

[rare mica]

@final quest what he said and what the warranty says are opposites.

[little hemlock]

Stop tagging me

[rare mica]

Very well. Then you are admitting that you are wrong as only a proper fan will provide feedback. A fanboy does not

[little hemlock]

As a friendly reminder to this channel, rule 2
2. Do not harass, disrespect, discriminate against, or otherwise be a dick towards other Discord members (this includes arguing and flame-warring). Failure to abide by this rule generally results in a permanent ban from the LTT Discord Network.
Blocked

[scenic spire]

Hey LMG friends, do you know what the limit per customer is going to be for the pop-up store? I am based in Australia but I may have a friend in Settle willing to come grab some, but that means that he'll need to be able to to purchase 2 (one for me, and one for himself). If there is a limit 1 per customer, I completely understand, and will wait for them to come avaliable online. If it's a limit 2 per customer, then he might come your way.

[simple summit]

1

at least it was for backpack

they dont want people driving to them so pretty sure its 1

[peak smelt]

This confirms 1 for screwdriver as well https://twitter.com/LinusTech/status/1562515176988897282?s=20&t=ndRrcNylZJaU38qKa4t0cg

Linus Tech Tips (@LinusTech)

It's finally time. We're launching our long-awaited screwdriver, in-person, in limited quantities this Saturday, August 27.

Can't wait to see you there

Likes

5411

Retweets

133

Twitter · Aug 24, 2022, 7:00 PM

[simple summit]

what was the length of time between pop up backpack before online orders opened?

like 2 weeks iirc

[scenic spire]

That's fine, just I likely won't get said screwdriver until November because unfortunately, due to time zone issues, the likelihood of me actually getting into Wave 1 is extremely low.

[peak smelt]

from what they have talked about in the past I think screwdrivers will be shipping out more frequently than backpack 'waves' just due to most of the construction is in Canada.

[simple summit]

anyone else thinking about that orange version?

[peak smelt]

I want to get 1 of each, one for home, one for the car/bag

[rare mica]

I know you blocked.. but you're the one throwing a tantrum.

[fast fulcrum]

Is anyone having trouble getting a response from LTT Store Support? Its been 15 days since I contacted them, and no response.

I know they have a large backlog, but waiting over 2 weeks is a bit nuts. At what point should I contact my credit card company and start the charge back process? (They shipped me the wrong item)

[rare mica]

Hm.. and then they wonder about the "Trust me bro"

[stuck torrent]

They're down to the last 1kish tickets and should be caught up within a few days.

[fast fulcrum]

Exactly. A bit of a delay is understandable. But 2+ weeks means management has not put a priority on hiring/staffing adequately to support their customers.

[peak smelt]

https://twitter.com/nicklmg/status/1561821538562625537?s=20&t=ndRrcNylZJaU38qKa4t0cg and there is active recruitment underway

Nick Light (@nicklmg)

Adding a couple people to the support team temporarily. We're very behind but working through the backlog.

Sorry for the delays, that's on me. We're catching up!

Likes

403

Twitter · Aug 22, 2022, 9:04 PM

[fast fulcrum]

Glad to see that. A bit delayed, but a good step.

[peak smelt]

and as said in one of his replies the new Hire will cover doing shifts on the weekend days as well.

[sullen frost]

Based on the backpack dimensions, I’m going to guess the top part won’t close for holding a Starlink satellite dish? Or can someone confirm it can actually fit inside?

Forgot there was another dimension to it

[copper oracle]

anyone tried uisng the backpack as luggage

[chrome night]

wholesome! 😄

[subtle jetty]

I'll buy another backpack if they make a military strap compatible one later on

let alone another color

[plain fern]

I'd be interested in a duffel bag if those were machine washable

And preferably not stealth

[sullen frost]

if Vanta black were more accessible, I"d like a bag of that lol

[chilly tartan]

P sure vantablack is very fragile

[final nacelle]

Indoor hoodie?

[chilly tartan]

U can wear all clothes inside and outside!!

[stoic mural]

vanta black isnt accessible to anyone i think

[plain fern]

there's black 3.0

[final nacelle]

No, they have a product called the indoor hoodie.

@frail gulch Any update on the indoor hoodie?

[frail gulch]

we have a new supplier we've been working with for a few months, just working through production now and then we have to wait to receive them before we can start selling again

[sullen frost]

as far as the desk pads go, the larger ones naturally are shipped in a larger box, correct?

[frail gulch]

correct, boxes fit the deskpads

[sullen frost]

for safety reasons, it's probably best I ship it to my work desk in another country rather than let customs fold creases into it in a luggage bag?

I want to cover my work desk with a deskpad

bottom-left is where Wave 1 backpack will go

[frail gulch]

I would hope it wouldn't get damaged in customs, but if you think there's a safer way to do it go for it! If you do have any problems let us know though.

[chilly tartan]

I reorder the bag today

When bank finally fixes my fraud freeze shit

[sullen frost]

Yeah I think I'll take the safer route, even if it takes weeks longer to arrive

Mexico customs are a pain in the butt. They went through my clothes like a tornado weeks ago

[lime drum]

Last call! Anyone looking for a ride to the ltt screwdriver pop up from the Okanagan should dm me 😅

[keen plaza]

Say hi to the ogopogo for me

[strange tangle]

I wish I was local to them. I'm all the way in FL.

[glossy phoenix]

New option added: Screwdriver - All Black / Black Shaft
https://www.lttstore.com/products/screwdriver?variant=39857021943911

🚨🚨Screwdriver 🚨🚨

Coming soon 🙂

[stoic mural]

only if it wasnt 90$

for 1 single screwdriver

[glossy phoenix]

Yeah it is expensive, I’ll be on the sidelines probably waiting for some reviews… idk I’m tempted since I don’t have a great handheld one yet.

[blazing wave]

in my personal opinion, they should've made it cost 69.69

[keen plaza]

Why?

[blazing wave]

wh

what do you mean

[peak smelt]

https://twitter.com/LinusTech/status/1563322964170645515?s=20&t=_t-Rvb-7zOGj71WIvIvD3A

Linus Tech Tips (@LinusTech)

Not only will you be able to get the Screwdriver at our pop-up shop tomorrow, but we will have all this other LTT merch on site too!

Likes

278

Twitter · Aug 27, 2022, 12:30 AM

Good Indicator pricing for the extras bit loads

[normal tendon]

Dang no Dad hats? Bummer

Everything else is hype af

[chilly tartan]

What's 90 cad for americans

[peak smelt]

about the same price as online

[stuck torrent]

90 cad is every so slightly cheaper than 69.99, but it's close enough that it wouldnt make a difference.

[sour gust]

$69.04 USD at the moment

[peak smelt]

there is a bitset included, those are all the additional ones they are selling.

[normal tendon]

These are the included ones

[peak halo]

I might just skip buying the extra bit sets because I already have a full set of iFixit bits

[peak smelt]

the regular or the 4mm ifixit bits?

[peak halo]

The 4mm with the 1/4” adapter

[peak smelt]

ah yea

[peak halo]

I’m a little bit disappointed that the straw polls were in favour of waiting a few days after the pop-up shop to open up backorders for the screwdriver, because I’d really like to get my order placed ASAP regardless of reviews

But at the same time it’s not fair on the store staff to put the page live on a Saturday

[chilly tartan]

What, u need an adapter for ifixit bits on the ltt driver?

[final quest]

ifixit uses the smaller standart, the ltt one the fullsize bits youd know from power tools and practically everywhere not being small electronics.

[chilly tartan]

Oh what

[final quest]

Really nothing special tbh

[chilly tartan]

Like the pro tech toolkit bits need an adapter for the driver?

Huh

[final quest]

Both PH2 just different standarts.

[chilly tartan]

Mmh

Kinda lame actually but oh well

I thought they used the same bits

[final quest]

For a pc or mostly everything not being phones, laptops etc i like the bigger ones better.

[chilly tartan]

I feel like you wouldn't want a ratcheting driver for anything bigger than the ph2 and whatnot

[final quest]

So i can see why ltt uses a bigger one, also why would someone make a ratchet screwdriver with the small bits - would like weird having a big driver and tiny bits.

[final quest]

You also nearly never have something bigger.

[chilly tartan]

Is the adapter on the ifixit kits the right one for the driver?

Looks about right

[final quest]

What Adapter are you talking about?

[chilly tartan]

I looked it up it is

1/4 to 4mm

On the pro tech toolkits set

[final quest]

Where does ifixit have that Kind of Adapter?

[final quest]

Okay sounds about right, just didnt see it there.

[chilly tartan]

Top right

[final quest]

Yea its the top right.

[chilly tartan]

I guess that's ok since I've already got the adapter

[final quest]

Id just highly advice against using the ltt screwdriver for something like a phone. We have small drivers and bits for a reason - so you are careful.

With the big one it feels like you arent tuning too hard, and oh too late, screw or whatever snapped.

Just be careful if thats your intended usecase.

[chilly tartan]

No it's way too big for something like a phone

[final quest]

im just sain

[peak smelt]

the LTT driver is good for fine work as well, its got the knurling on the shaft so with the ratchet you can use the handle like the top of an ifixit driver and free spin.

well at least from what's been shown so far

[vivid stirrup]

The screwdriver is COMING EEEEEEEE

Wow I missed alot on my bully 100% completion lol

[willow tide]

"standards" i.e. the manufacturer wants you to use their bits? I have used sizes smaller than 1/4" but don't know if there is a standard for them

[subtle jetty]

yeah I wanted to ask, if I already have an ifixit kit with all additional bits, what's the niche for me to get an LTT driver?

besides a racheting mechanism of course

[peak smelt]

full sized driver that's made for more than just PC's?

[subtle jetty]

the kit has one, and I use mine on the go

I mostly use it for repairing retro games and cabinets

[chrome night]

Have two of these sets, awesome sets! Though sometimes the screwdriver is a little annoyingly small (they have a bigger one too). Other times it’s too thick and/or short to reach down in certain holes

[stable ridge]

What time does the pop up shop start?

[ivory scarab]

10am
https://twitter.com/LinusTech/status/1562515176988897282/photo/1

Linus Tech Tips (@LinusTech)

It's finally time. We're launching our long-awaited screwdriver, in-person, in limited quantities this Saturday, August 27.

Can't wait to see you there

Likes

5513

Retweets

137

Twitter · Aug 24, 2022, 7:00 PM

[stable ridge]

Thank you somehow I missed that

[ivory scarab]

other things and pricing https://twitter.com/LinusTech/status/1563322964170645515/photo/1

Linus Tech Tips (@LinusTech)

Not only will you be able to get the Screwdriver at our pop-up shop tomorrow, but we will have all this other LTT merch on site too!

Likes

1951

Twitter · Aug 27, 2022, 12:30 AM

[stable ridge]

Shame they aren’t going live when the stream starts like they wanted to do (said on Wan).

Luke said it perfectly; they are back orders… you can wait yourself, personally

[chrome night]

Fine by me, means I can probably order one at the instant it goes live, instead of having to wait a couple more days for my pay

Anyway; yeah, it’s a little weird decision I think, as like you say, we can just choose to wait if we want to wait 😛

[stable ridge]

Only thing I can picture it being is if ppl want the limited black shaft. Once again though, it’s a limited time “back order” for the variant, basically allowing anyone that wants one to get one for the first drop/first few days

[vivid stirrup]

Are they going live for the screwdriver today????

[peak halo]

On the ShortCircuit channel and on Twitch/LinusTech

[vivid stirrup]

No I mean

Are the back orders going live today?

[peak halo]

Straw poll between backorders going live today and going live mid-week skewed towards mid-week

So not today

[vivid stirrup]

FUCK

I'm abroad with no internet

I would of rather it be tonight than a few days fuck sake

[stable ridge]

Yep it was 40/60 in favor of wait

No clue why lol

[chilly tartan]

Black is a limited edition hm

[stable ridge]

People that wanted to wait… just wait to order

[peak halo]

Tuesday/Wednesday evening UK time at this rate

[chilly tartan]

Is that because it degrades quickly or smth?

[stable ridge]

Yeah, scratches

[chilly tartan]

Makes sense

[vivid stirrup]

Fuck sake can't be Wednesday

[chilly tartan]

My ifixit has lots of black scratched away on bits of it

[stable ridge]

It’s either Tuesday or Wednesday

[vivid stirrup]

I'm up so early Wednesday to get a plane ffs

[peak halo]

I’m going all-black because limited edition and likely light use and idc about scratches

[vivid stirrup]

I'm doing both

Silver for work, black limited edition for rarity

[ivory scarab]

hopefully theres no "limit 1 per customer"

[peak halo]

Longer term if I find more money I’ll go orange+silver

[vivid stirrup]

I hope not aswell

[peak halo]

Nick said online orders not limited

[vivid stirrup]

All black for me

[peak halo]

(Nick confirmed with Bell during WAN)

[stable ridge]

I’ll probably go silver and orange

[vivid stirrup]

Oh they just said no limit

I'm catching up on the wan show now been doing a bully 100%completion run lol