lttstore

[onyx crater]

and mostlikely royal mail will have a hold cost of £20

so £70.43

[vivid stirrup]

Unless the vat issue happens

[onyx crater]

you will need to pay VAT and duty

once it arrives

[vivid stirrup]

Usually parcel force or hermes (evri I think its called now) do uk shipping

[onyx crater]

parcel force is part of the royal mail

[vivid stirrup]

Only time I've had to pay is when I had the vat issue

[onyx crater]

so once it's passed to parcel force (royal mail partner) you pay duty, vat & parcel force fees

you only pay when it's over £135

[candid fern]

Thank you 🙏
Someone said this. People saying Linus not opening a europe warehouse just because warranty are so brain dead. Why would someone who sells products from a merch store open a warehouse in a different country.
That is real estate. Staffing. Payroll to pay staff from Canada to another country. Linus would then have to visit the location and manage it from overseas.
It's not a warranty and tax issue. It's an issue.

[regal meteor]

No you and others are braindead on how EU warranty regulation work

Having an EU company, means that you have to adhere to EU warranty laws

and seeing how Linus refuses to giva ANY warranty, that's a problem in the EU

[stuck torrent]

Linus has already commited to having a written warranty policy before backpacks actually ship fwiw.

[willow tide]

Which for the bagpack it is over 135 (on customs/tax thing)

My rough estimate for customs (not VAT) was just under 5 quid for 2% or (possibly) worse case 8% 19 quid for it.

However although i included shipping i didn't include VAT which probably is included, I will check the parcel force site again later and redo them properly (e.g. 20 quidnat 8%. was just working out rough extra cost xD)

Also doesn't factor in fun like which currency conversion rate is used. And temporary double paying of VAT.

[candid fern]

So instead of investing in Labs and putting money into creating better content for his channel, Linus should buy a whole warehouse, staff it, and then pay to staff it, so he can sell merch, which is not even his primary objective because he's a YouTube content creator?

Yeah I'm braindead

[regal meteor]

Not really, with just some minor googling and networking I can give Linus between 10 and 50 companies specialized in distributing stuff which is technically sold from the USA/Canada

The closest small scale company is a neighbour of me 😄

[candid fern]

I can't wait for Linus to listen to your feedback, open a warehouse in EU, and increase the price of all of his products to offset the cost.

All to sell a few t shirts and water bottles

[regal meteor]

Aah yes, braindead

[willow tide]

And throwing insults will reallly help with that 😕

[regal meteor]

Meh, @candid fern refuses to read into my other comments

[stuck torrent]

I think a lot of people are used to company policies being "if its not covered by warranty, then its not our problem" so no warranty comes across as guaranteed no help, and conversely people feel if something is covered by warranty its guaranteed help. Neither of those is necessarily the case though, which is what potentially leads to people yelling past each other.

[regal meteor]

Which is BS under EU law

[stuck torrent]

Thats the thing though

[regal meteor]

The seller has to provide warranty, as long it's reasonable for the product

[onyx drum]

Linus already said last wan show that he would open a warehouse in the EU

[stuck torrent]

Virtually all sane warranties include something like "...does not cover misuse", or various other exclusions, so a hypothetical evil company could just claim your problem was misuse and not their problem even if you had warranty, even if it wasnt actually misuse.

If you're willing to then take things to court and insist your case is covered thrn you may have success, but you also just spent a ton of time and money on legal stuff, so you almost certainly won't do that for things not wotth thousands of dollars.

[regal meteor]

IIRC He didn't, because otherwise he would have opened one years ago.

[regal meteor]

Kinda, but in the EU Linus has to be certain that his backpack can last at least 10 years at minimu,

[willow tide]

timestamp? haven;t got that far but got as far as the ones where he said he wouldn't 😅

[regal meteor]

That he didn't commit to that, sadly say a lot of his promotion to the backpack or other stuff

because EU warranty is reasonable in the eyes of most international asshole companies

[willow tide]

ah. last show was the one where he said no warehouse? https://youtu.be/lbjWRvzL-o0?t=5432

[ivory breach]

Warrenty or no warranty ive not had better customer support from literally anyone else including Amazon when it comes to standing behind their stuff and fixing issues. The only downside could be the response times during peak periods.

[willow tide]

Perhaps they need a T shirt with adage they often say about AMD/Nvidia/Intel of "Corporations are not your friend" with the tagline "Linus corp" underneath?

[stuck torrent]

A hypothetical pure good company will cover your stuff no questions asked for lifetime, warranty or not. (They also might go out of business due to people abusing that.) A hypothetical pure evil company will come up with excuses why your warranty doesn't apply until you get a court to force them to, which isn't realistic. (And that company might go out of business due to bad PR.) Of course in reality most companies are somewhere in the middle, so having a warranty gives people some piece of mind, but they arent as magic bullet as some make them out to be.

Experience has shown lmg to be pretty close to that hypothetical good in practice fwiw, but its fair to worry they might drift over time, so they are gonna out something basic into writing (source being nick and linuses twitters for those who haven't seen it).

[regal meteor]

Except any EU related regulation for EU trade.

They may be nice to USA/Canada trade

however they are very silent about any EU trade

[stuck torrent]

Warehouse stance is (paraphrased) "it doesn't make sense right now, but we have looked into it and it might someday be a thing".

[regal meteor]

Maybe if he (and others) looked into it going through USA/Canada before going into the EU and ignoring any purely based EU company.

IIRC the statement was from a WAN show was during USA embargo of Chinese tech products

[stuck torrent]

Theres more commentary on the warehouse thing scattered around nick/linuses twitters. Kind of a mess to go through, but even if they're wrong about the feasibility, it remains that they don't currently plan on it.

Just wanted to clarify the warehouse state of things after someone (erronously afaik) said they commited to a werehouse.

[regal meteor]

However the reasons given (on the financial part) is something I would love to question

[ivory breach]

The EU is not the only region on the planet they gotta think bout. In the end its YouTuber merch, if you don't want to then dont get it aint that serious

[onyx crater]

https://www.lttstore.com/pages/statement-on-taxes-in-europe-uk-and-norway

LTT support sent me this

[stuck torrent]

Wonder if they'll crank out a 'just trust me bro' shirt for release tonight, or if it's too soon for them to make a shirt about it.

[peak smelt]

in the last WAN show they also covered off the difficulty of getting someone else to distribute, going off his experiences back at NCIX and first gen WAN hoodie, pretty much said it was not feasible to do.

[peak halo]

lol just woke up from a dream where I was dropping off a friend in my home town only to discover the second ever LTTStore backpack pop-up shop operating out of an empty corner unit

[ivory breach]

I want 10

[stuck torrent]

https://www.lttstore.com/products/trust-me-bro-warranty-shirt

also https://www.lttstore.com/products/components-t-shirt

and https://www.lttstore.com/products/key-cap-t-shirt

[blazing wave]

That shirt is fucking incredible

The trust me bro one

[viscid shell]

Not gonna lie, I kinda want one of each color, cause this is the warranty I provide friends & family who opt to "pay me" for tech support in beer/favors rather than actual munnies. 🤣

[blazing wave]

I really hope the warranty is actually the trust me bro warranty

[stuck torrent]

There will be a written one soon(tm).

[blazing wave]

Ye, but I hope it’s called the “trust me bro” warranty

[simple summit]

Oof has anyone checked on linus?

[dim vessel]

Nice. 😜

[simple summit]

Wave 2 orders have stopped dead in their tracks

[blazing wave]

They’ve sold $750 of backpacks in the past 3 minutes

Idk what you’re talking about lol

[stuck torrent]

We're about to enter into a big surge of wan show sales too as people go for merch messages in the same go.

[blazing wave]

Yeah people wait to order so they can have a merch message

[chilly tartan]

Last Friday there weren't that huge many was there?

I think sales are doing fine regardless

They've got like 2 months or whatever to sell 20k

How many bags do you figure they are planning on warehousing?

I'd assume they aren't planning on selling all 40k before they ship?

[stuck torrent]

Hard to say. I suspect some of the deals they've had over the last few weeks were to help clear inventory to provide space for backpacks (although some of it was also to help with cash flow rather than necessarily provide physical space).

[chilly tartan]

I'm sure there will be another sale hike, but every Friday the bump will be less and less

[elder kite]

typo on the new shirt page

excludiing

[tough sail]

Okay, can we talk about the colours on the 'Aqua' colored shirt comparing the dot to the product photo... and that $10k set of Pantone chips they recently bought? 😄
https://www.lttstore.com/products/trust-me-bro-warranty-shirt?variant=39835852374119

[hollow pewter]

speaking of capitalizing on controversy

[stuck torrent]

Same flavour as the adblock =(?) piracy debacle

[hollow pewter]

its kinda a shitty way to to it imo, but ltt never really take it very seriously

[tough sail]

Man, I woke up and watched the GN dumpsterfire of a video... within 20 minutes it was starting to feel like it's one Artesian builds video away from a similar trainwreck :/

[hollow pewter]

the controversy was mostly on linus wording it badly

i understand he is trying to say that we dont have stuff hard written down, but if you have problems contact support and they will solve it for you

i.e. the dbrand way

[tough sail]

Yeah. And his 'competitors' have milked it. Warranty is on manufacturing defects, everyone knows that. If you treat your crap like crap, that's not a warranty problem.

[hollow pewter]

GN was kinda throwing shade at the end there, but this controversy wont last

internet have very short term memory anyways

[tough sail]

THe point is that most manufacturing defects will become apparent in the immediate short-term future. Expecting a company to warrant a defect on what can be claimed to be a manufacturing issue after you've worn it down over like 7 years, on a clothing or worn item, is just silly.

[tough sail]

Man, trying to get through the section where he talked about their own labs and experience was just painful to watch.

[hollow pewter]

i mean

[tough sail]

It's like... dude, LTT was built with one man at the front becuase it's a meme. GN continue to operate like a one-man shop (even though we're clear they're not) and aren't even doing it as a meme. Like I said, it's becoming one Artesian builds video away from a trainwreck.

[hollow pewter]

it is what people want to hear, whether corrector not

[tough sail]

That video was just plain embarassing.

[hollow pewter]

correct*

but he can just not say something there where he dont need to make himself look embarassing

[tough sail]

There was a lot of stuff there that didn't need to be said (assuming you're talking abotu the GN video)

[hollow pewter]

yes

[tough sail]

the WAN show discussion, meh, that was just them trying to have a chat about stuff and missing a point that changed the way people interpret it - deliberately or not.

[hollow pewter]

and its not linus's first bad take or bad wording

[elder kite]

maybe some things just aren't suited for a live show

[hollow pewter]

certainly wont be the last

[tough sail]

NGL when on WAN show the other week Linus read out that he had replied to all staff about that accusasion, that was a bit like... woahhhhh, HR surely didn't vet this going out!

[hollow pewter]

Linus does a lot of talk first think later

the part about internet that i dont like is that a lot of people just jump to the worst assumption

[fleet brook]

lmao its a 250$ backpack without a written warranty. Name any product you would pay that kind of money for that doesn't come with a warranty?

[tough sail]

There's a statutory warranty. It doesn't need an explicit warranty.

[fleet brook]

For 250$ it sure as hell does

[elder kite]

its not that simple

[hollow pewter]

a warranty that is hard to claim is as good as none

[tough sail]

This is another case of people not understanding consumer protection laws (in their myriad of forms in different countries) and statutory rights.

[hollow pewter]

or a warranty that wont be honored

[fleet brook]

Yes, the "trust us bruh" warranty.

[elder kite]

the shirt is 😬

[austere holly]

Linus explained why there isn't a definitive warranty in the last WAN show; it's solid reasoning.

[fleet brook]

No, it isn't.

[tough sail]

I expect the point of his wording was that they won't offer an extended, excessive warranty. Of course they're going to offer to replace, fix, or refund the product if it turns up and a strap breaks off within a week.

[hollow pewter]

Like Clevo laptops
yeah they do have a warranty

until you actually go through the process of it

[tough sail]

The point is they're not going to offer this long-lived warranty that might survive beyond the company.

[fleet brook]

They claim it will last a decade.

[stuck torrent]

Plenty of people assuming that because there are laws, they won't have to actually invoke those laws to get their way, but if a company wants to be crappy about it, thats what it could come to, and basically no one is actually going to court over warranty stuff.

[hollow pewter]

im sure most laptops will last more than a year

[fleet brook]

I would never buy a product that claims to last x years but won't support it for equally as long.

[hollow pewter]

why dont they have warranty more than a year

[fleet brook]

They do.

And I can't remember a single laptop ad that claims to last a decade.

[hollow pewter]

on the back of my head is asus

because i just bought their product

theirs are 1 year

[fleet brook]

Oh, no. A single factoid that supports you views

I am ruined

It literally says base warranty because they offer more protection lmao

[hollow pewter]

yeah because you have to buy that shit

not come with device

[fleet brook]

And???

[hollow pewter]

like

most laptop companies have 1 year

[fleet brook]

Again, minimum base warranty

Your argument is pointless.

[hollow pewter]

the fuck is minimum base warranty

[fathom valve]

I purchased a cheap backpack that came with a warranty. I recently went to make a claim as the bag was coming apart at several points after less than 1 year. The process and prove this company had me go through wasn't worth the time. I had a question about a product I purchased from LTT and they responded asking if I was at all unhappy and willing to make it right. Until I see examples of not standing behind their products I am not saying you should or shouldn't have some trust but if they say they will work on something more formal, I'm not worried about it for something that hasn't mass shipped yet.

[fleet brook]

Every one of them offers longer protection.

[hollow pewter]

a warranty is a warranty the device come with

is apple care a warranty?

[fleet brook]

Linus isn't even offering a year warranty on a 250$ backpack

[hollow pewter]

no it is fucking not you need to buy it

[fleet brook]

Stop shilling

[hollow pewter]

I would never buy a product that claims to last x years but won't support it for equally as long.

let me quote you

[fleet brook]

Where in the laptop product page does it claim an expected lifespan???

Oh. Shit. It doesn't

Don't make a claim if you won't support it

[hollow pewter]

so you assume that is 0 days?

[fleet brook]

I assume it is at least a year per the warranty.

[hollow pewter]

this is a fucking kneejerk that i wont contribute to

[elder kite]

[hollow pewter]

if you are this entitled to defend that you are correct

i dont have much to say

[fleet brook]

That literally applies to you also hahahah

You are equally entitled to defend

[hollow pewter]

my opinion is that a warranty != expected lifespan

[fleet brook]

The only difference is that I don't believe in a "trust us" mentality.

It does if the product does not list an expected lifespan. In those situations all you can logically expect is a year. Anything after that is extra

Or whatever the warranty covers.

[hollow pewter]

I believe that as long as a product will be supported, and the seller is willing to honor their product, there is no difference that if there is a hard written warranty

[fleet brook]

Again, the "trust us" mentality.

It's a 250$ backpack. Not a "cheap" backpack.

You can buy a freaking 5600x for that price.

And i bet you wouldn't without a warranty

[hollow pewter]

I would

[fleet brook]

Then you are objectively insane.

[fathom valve]

I mean they did go over how some of design decisions were made.. and how you use it can differ from one another. So ware and tare can be faster for some than others and misuse/abuse or accidental. Warranty's sometime are good for marketing but I've been burned by warranty stuff before that even with a warranty there is still going to be the trust us until they give a reason not to imo.

[fleet brook]

Wear and tear can be faster for CPUs as well.

[hollow pewter]

As long as the price is good, and it is the manufacturer selling it, i am willing to do it

hell, if the price is so good i dont give a shit if it is manufacturer selling it or not

as long as it is a reputable seller

[fleet brook]

I will mourn the day you get scammed buying an expensive product with no warranty and it shits the bed and they won't cover it.

[hollow pewter]

Well

my mistake and i pay for it

[fleet brook]

Reputable means nothing.

[blazing wave]

most warranties also mean very very little

[hollow pewter]

Well then you can buy some shit from wish claiming lifetime warranty

[fleet brook]

Samsung is "reputable" and the have made a lot of mistakes.

[hollow pewter]

reputation always mean something

[blazing wave]

reputation means far more than words on paper

at least in my book

[fleet brook]

Reputation only means something if they back it up.

With words on paper

[blazing wave]

same with a warranty

[glossy phoenix]

I feel like this warranty topic has been over discussed for a week now. Buy it or don’t buy it. 🤷‍♂️

[fleet brook]

That are legally binding.

[hollow pewter]

i wont call you stuff, but not anything need to be written down

[stuck torrent]

"trust us, we'll honour the warranty without you taking us to court" versus "trust us, we'll take care of you regardless of warranty" aren't terribly different in practice

[tough sail]

That's kinda the way consumer law is based in Australia - companies like LG and Samsung try to claim "12 months warranty" and the ACCC are like "no-one is buying a TV with the reasonable expectation they will have to replace it in 12 months time"

[blazing wave]

yes but also no. support/the company can easily say in any instance that the damage was caused by the end user and they don't cover it

[valid echo]

[fathom valve]

If people are willing to back order without a warranty, their choice. I would and likely will when I need to replace my current backpack that I spent nearly the same for. If you're arguing that you won't purchase until they do formalize a warranty, which they said they are working on, then wait until they say what it is maybe? ¯_(ツ)_/¯

[fleet brook]

It blows my mind how many people defend this stance so hard quite literally only because Linus said it. If Linus never said anything about warranties and Apple claimed they were dropping all warranties for the new iPhone you would all lose your minds.

Just trust us we are apply

[hollow pewter]

I trust dbrand's support before they said anything

because they have a reputation of being supportive of their product

i trust that if my product fails, they will have support team that can negotiate a good result for both parties

nothing have to be written down to mean something

not everything *

[fleet brook]

Yes. I get it. You are fine giving away money based on "trust"

[tough sail]

I seriously expect people are just mis-interpreting what they claim to have heard - that he means there will be no uber-fancy lasts for a stupid period of time and covers your insane screw-ups gaurantee. Of course it's going to be warranted for basic manufacturing defects.

[fleet brook]

Yes. I agree.

[hollow pewter]

I wont trust a product from wish claiming they have a 5 year warranty, if i buy it i will expect 0

[fathom valve]

How many content creators have warranty on their products to compare to? Merch is still a growing area for many content creators and how many have their own staff to even handle requests and tickets and not be a 3rd party handler.

[tough sail]

Most of it is dropshipping anyway

[fleet brook]

...gn

And that's my list lol

[hollow pewter]

I trust someone because either i have worked with them knowing i can trust them, or they have a reputation of can be trusted

[fathom valve]

And how long has he had a warranty on his products? ;)

[fleet brook]

Since they started.

[hollow pewter]

not really

[fleet brook]

They literally just addressed this

[hollow pewter]

their modmat had a warranty at the start

while toolkit did not

[tough sail]

Yeah, because it's existing, simple products that aren't likely to break that they didn't invest in the R&D for and are just using other developed products with their brand name slapped on.

[elder kite]

I wonder how many people even noticed/cared there wasn't a warranty until the events of last WAN show

[hollow pewter]

it got a retroactive warranty recenty

[fleet brook]

I would have looked before I bought it. That is 250$

An entire days of labor.

Value you time, people.

[hollow pewter]

i value my trust

[tough sail]

It's easy to offer a 'warranty' on a product with 3 years of data to show "hey, these things aren't breaking, this is good marketing to say it now"

[hollow pewter]

and my time

i trust certain people that my time wont be wasted

[fleet brook]

Yes. So we should buy a product with almost no long term testing and just hope that the claim of a decade holds up

[hollow pewter]

such as my mates

i will not convince you to not buy it

[blazing wave]

had an issue with my workshop jacket, when they replied to my email I had a refund within 2 hours

there was no warranty on that tho

[hollow pewter]

or buy it for the matter

[blazing wave]

so

pleas explain how that could possibly have happened???!/1/!?/1?/!?

[stuck torrent]

I wonder what the legal process of actually getting a warranty enforced costs in practice. Lawyers are notoriously expensive

[tough sail]

Claims like this on untested products are a great way to cost a company literally any money they made on the product.

[fathom valve]

My current backpack was nearly as much and while it comes with a multi year warranty, I've read it's hard to get a claim etc. And that's from a company that things like their backpacks are their main source of income and not YouTube.

[hollow pewter]

besides the fine print of warranty

seirously

read through some of them

a lot of them are as much as just text on the paper

[fleet brook]

Yes. You have all convinced me. Consumer protection laws, a thing Linus himself has championed many times in the past, is pointless. We should all just trust companies to do the right thing.

[tough sail]

I bought a Salomon skate pack years ago... that thing fell apart inside rather quickly. For the sake of $140 to get it fixed/replaced, I just could not be bothered.

[hollow pewter]

i will give ikea kitchen warranty for example

it says 10 years

[blazing wave]

what matters at the end of the day is what a company does to resolve issues. words on paper are just as meaningless as anything else

[tough sail]

Right. And for a product like a backpack, Sooooooo many of these claims will be due to that kind of thing, and people will claim "it just broke, I didn't do it"

[fathom valve]

I mentioned before, the backpack my wife uses, they had me go through a number of hoops and won't honor claim without explicitly saying. Number of reviews on their site showed same points of failure and unsuccessful at a claim but it wasn't worth the time to argue over a $50 backpack that already didn't last for a year

[hollow pewter]

but seriously speaking, if it breaks, and you want to claim the warranty

[blazing wave]

yes they're legally binding, but wtf are you actually gonna do if they just say no? sue them? over $250???

[hollow pewter]

your shit can fall under multiple of the categories

[tough sail]

Yeah, we have a small claims court here for that very kind of thing. No lawyers allowed.

[blazing wave]

would a warranty dispute actually fall under small claims?

[tough sail]

yes.

[hollow pewter]

it can

[fleet brook]

To reiterate. You have all convinced me. Consumer Protection laws are pointless. I will step in line and just trust companies to do the right thing.

[dawn dune]

But small claims usually takes a minimum amount, and it isn't $250.

[fathom valve]

Don't think that's what we are saying charles

[blazing wave]

Not what I'm saying remotely

[tough sail]

Your username is soooo on point for this take, even despite /s 😄

[fleet brook]

It 100% is. You are saying warranties are pointless.

A legally binding document

[tough sail]

huh? noone is saying that.

[fathom valve]

Warranties can mean something, but it's about the company you are getting it from

[tough sail]

Saying that explicit warranties are redundant is not the same as saying they are pointless.

[fleet brook]

yes... no one.

[hollow pewter]

Small Claims Court in Ontario will hear claims for money or personal property at a value of $35,000 or less (not including interest or costs). If you are looking to sue for an amount higher than $35,000 you will need to file your claim with the Superior Court of Justice and follow the civil litigation process instead

[tough sail]

Holy hell that's a high ceiling

[stuck torrent]

The more I've dug into it, the more I feel warranties are pointless for items less than a certain dollar value. I haven't figured out what that value actually is, but it'll depend on how much you value your time.

[hollow pewter]

its a good day to be ontarian

but there is legal fee in it

There is a cap on legal fees recoverable against the other party – capped at 15% of the amount claimed, with the possibility of increasing this to 30% if a party makes an Offer to Settle which complies with Rule 14. It is very important to remember that costs are always within the discretion of the court and that their decision with respect to costs may be based on any Offers to Settle, the conduct of the parties, the complexity of the proceeding, etc. The court may ultimately decide not to order costs, or order costs of a different percentage.

[tough sail]

Oh wow, I didn't realise that teh VCAT limit is similarly high - $29,160 or less.

[fathom valve]

I mean one could argue how protection plans for phones are pointless and just for cash. It only is good if you ever need to use it.. but even then, now a days you have a deductible on top of the plan for some things

[tough sail]

Explicit warranties are a thing that shouldn't need to exist. They should just be covered by law (statutory warranties) and if you want to operate a business, this is what you are literally required to do (which is often the case). That said, there's no reason why companies shouldn't be able to make it well and truly clear that they'll go above and beyond those bare minimums.

[timid elk]

Have they said anything about screwdriver I was late to join

[hollow pewter]

not sure

[blazing wave]

nothing yet I don't think

[hollow pewter]

wan show chat seems to appear that nothing yet

[tough sail]

... they are, over here. Apple have been sent running with their tails between their legs numerous times here. Telcos are more recently trying to sell phones on a 3 year contract while trying to claim the handset will have a 2-year warranty and it's like... no. No, you can't make that claim.

[tough sail]

I've heard nothing about screwdriver yet

[hollow pewter]

i hate those warranty that are super hard to claim or fine print is basically if you look at it wrong you cant claim it

[clear bison]

Not yet

[stuck torrent]

I feel like nick expressed screwdriver was weeks away around the time backpack orders opened, so I don't eexpect screwdriver news for another week or two.

[hollow pewter]

like yeah might was well just say we are satisying legal purposes and you are not gonna claim it

[tough sail]

So long as a second run of screwdriver is accessible in time for Christmas gifts I'll be happyl.

[blazing wave]

we might get news, like a popup announcement or smthn, but definitely not a launch

[dawn dune]

The half of it is just shipping and receiving not being a definite timeline.

[hollow pewter]

i would suspect the pop up will be in 1-2 weeks

[stuck torrent]

Yeah fair, I guess 'news' is possible, just not 'we're launching boys!'

[tough sail]

lol, "No you can't go home" 😄

Because 'no warranties' wasn't already controversial enough.

[blazing wave]

yeah lol people fearmongering thinking LMG is gonna fail over backpacks has definitely been real

[ivory breach]

Lmao

[tough sail]

I would be far, FAR more concerned that of the 50,000 who claimed "yes, make this, I'll buy it" that only 20 or 30,000 were ever going to actually buy it, regardless of any other controversy.

[echo siren]

it's limited lifetime warranty

i trust you bro

[subtle jetty]

I was hooked the first day it was even remotely mentioned as a possibility of existing

okay maybe not that hype, but still, I wanted a new backpack

the wait is almost over...

[peak smelt]

Seems the Trust Me Bro Black 3xl option is sold out already, guessing there are no blanks for it or something?

[blazing wave]

that's pretty standard

the conversion rate for those notifications is typically terrible

[tough sail]

I think the pop-up shop showed that.

[blazing wave]

people sign up with multiple accounts, sign up just to know when it goes live, etc

20k people buying them so far is very good imo

[small badge]

Wave 2 just got through. Wave 3, here we go

[candid fern]

WAVE 3

[elder kite]

It was also intentionally short notice, but I did expect more to be sold

[hollow pewter]

the expectancy is probably like 20-30% will actually buy it

but still, you can look it and have sort of a measure of how much will be sold on first notice

[copper oracle]

when is wave 3 shipping?

ahh oct 30 hmm

[ivory breach]

Is the trust me limited edition

Or constant item

I assume limited

[pastel lichen]

late to this buy finally hit wave 3 damn

50% sold already

once word of mouth reviews start creeping out i think they will sell fast

[candid fern]

I think when people start seeing video reviews online

They'll start selling well

[stuck torrent]

Nick says they'll be up for 'probably a couple weeks'.

[chilly tartan]

If I don't end up using the bag as a daily driver it'll definitely be my Lan bag

Lots of room for my shit

I do think it was a massive flop that they missed American back to school tho

[candid fern]

TBH I'm definitely not using the bag as my daily driver

its too big

its probably just going to be my overnight / travel bag whenever I go out of town

If linus makes a "backpack - mini / slim"

I'll buy it in a heart beat

and daily drive that

[chilly tartan]

The biggest problem for daily use is that it doesn't collapse at all by the looks

[candid fern]

its a thicc boye

[stuck torrent]

I'm a lil surprised he didn't do a completely stupid and over the top limited expensive edition backpack that costs 1k but only 300420 were made or something silly like that.

[chilly tartan]

Rn I use a normal ass jansport bag for classes. It fits my pc and kb and shit but barely and it caused massive rips in it really quick lmao

I trust ltt bag will fit my pc and whatnot just fine

[primal dagger]

depends on what you expect "daily use" to be, I literally tote .. everything with me

laptop, chargers (plural because I have an unlucky habit of those things dying on me), iPad for note taking, large water bottle (hot climate, sweat a lot..), snacks, a switch, a towel (yay sweating)...

nevermind accessories, the backpack is going to be my daily driver because of size lol

[raw cairn]

dang GN comin at linus hard

he must just be some redditor tho

vocal minority yada yada

[ivory breach]

Welp got one anyways, thanks for the info

[plain fern]

I wouldn't mind a decently made duffel bag, but far more compressible

[vivid stirrup]

im sad they didnt do the components tshirt in blue

[vivid stirrup]

i has a question because im fucking dumb, https://www.lttstore.com/collections/clothing/products/waffle-long-sleeve-shirt

wtf is this?

like is it a jumper a long sleeved tshirt thing cuz i really want both but have no idea what they are

[scenic spire]

I think part of the problem is this right here. You're absolutely right that statutory warranties should cover general usage and warranty.

Linus is from Canada, BC specifically, and BC has very good consumer protection laws, with the implied legal warranty being quite strong.

From someone working in this context it may feel pointless explicitly providing a defined warranty if you come from this frame of mind. Especially as BCs warranty is, like all places with good Consumer Protection, pretty obvious.

Unfortunately some areas, especially some states in the US, are not good at that sort of stuff. People are used to having no protection, and see a lack of warranty as a failure of obligations of a good company.

Without diving too much into the specifics of varying consumer law over the world, maybe this is the point of difference that is causing some issues for people? LMG in general believes they are legally covered under basic consumer protection and anything else is them doing the right thing because trustworthiness is an important part of their brand, but a subset of consumers from unfriendly consumer protection states and countries believe they need formalised protection because the minimum expectation they're used to is, to borrow a phrase from Reddit legal advice, "to go pound sand".

[final quest]

I find it kinda weird for them to never make a claim like "we ensure your backpack will last 4yrs" especially when they always say its the last backpack you will ever need.

Or for the mousepad and stuff - why dont have it when you say your merch is that great.

[tough sail]

Because people abuse those kinds of policies, and you end up paying a ton to refund/replace products from people who haven't been entirely honest.

Obvious manufacturing defects are easy to spot with stuff like that. After a certain reasonable period, it's something you should be looking to repair. There will always be that one guy who's using their backpack like they're Ellie in The Last Of Us and then demand a replacement.

[north oriole]

did they say until the trust me bro shirt is on sale? wanted to wait until the next wan show

[still heron]

https://youtu.be/OdxVtAiYeL0?t=95

Roasted, Linus for years has been saying from day 1 companies are not your friend and then has the temerity when yes they are a company to say "you should trust us because we are your friends" is some S tier irony on display.

if this had come from any other company Linus would be laughing along with everyone else. Linus knows whats in his heart though and probably does truly believe his own claims so it's hard for him to have the same prospective as he would if it were another company, but the ablity to put yourself in your consumers shoes is a virtue.

[north oriole]

I think having no warranty is not a good look to them but personally I still bought the backpack because in my experience warranty was so hard to claim anyway so I didn't even check.

• no experience with warranty with lttstore though

[still heron]

Eh except for CPUs I have always found it to be pretty painless.

[north oriole]

I guess I came from a place where warranties are a pita

[still heron]

well also erm DX Racer because of the whole 2rd party seller and then the 2rd party seller apparently using 3rd party parts as a cost cutting measure and DX Racer cutting off the 2nd party and refusing to honour the warrenty which just made me go well I will never be buying from you again.

which from my prospective considering DX racer hand picked them to be their distributer in Europe and that it wasn't the consumers fault that their partner in Europe messed around they should have honoured all warranties. Moral of the story is that you shouldn't allow people to sell under your name if your not willing to stand behind whatever they end up doing.

[still heron]

I personally refuse to spend more than $100 on a backpack though, as a backpack to me is supposed to not be worth stealing on it's own, so any backpack expensive enough to be worth stealing and also identifiable as such is a failure of a backpack to me.

I understand that is a personal opinion but

To me a backpack is simply something to carry other things in, having the thing I carry other things in being desirable and identifiable as such is a big no no, because then I am putting the contents of the pack in grater danger.

If I lived in a nice area and didn't go to rough areas though I would more seriously consider it.

I was lucky I managed to get a backpack that lasted me 16 years until I was pushing my mother on her wheelchair and I had put the backpack on the wheelchair and a strap got caught in the bit where the wheel connects to the frame, and well yeh with the backpack caught in a makeshift stretching rack with leverag... well the strap got ripped off not undoing the stitching but actually ripping out a whole around where the stitching was.

@unkempt seal

in my opinion that proves it was an excellent bag because the stitching was ace.

wish I could just buy that bag again nw

[raw cairn]

yeah he got smoked lmao

its cool to see som1 stand behind their products on on video, aswell as on paper.

[willow tide]

Do agree on the "companys aren't you friend" point

Although they are apparently going to a written warranty based off various tweets to that effect

This all feels more like fanboism and anti fanboyism more than constructive arguments though 😅

[raw cairn]

one side is fine with linuses word, the other wants to feel safe spending their money on items that are 3x the avg price

[peak halo]

https://twitter.com/nicklmg/status/1557595490731970563

Nick Light (@nicklmg)

@lukeperry85 I mean.. the majority of the feedback on Reddit was “weirdos” who weren’t gonna buy it anyway just using it as an excuse to shit on linus.

Some people legitimately wanted a stronger warranty statement. We committed to that. Those people then move on with their lives haha

Twitter · Aug 11, 2022, 5:11 AM

[raw cairn]

yikes, well i was interested in the screwdriver.

[willow tide]

That is fair

But people are annoyed at the price probably even with a warranty

[raw cairn]

but uhh, yeah, thats def not in the cards if this is how theyre talking about any prospective customers.

[willow tide]

Yeah...

[raw cairn]

yeah thats a def saved twitter pic for later

https://i.gyazo.com/0c92a978dc46d07b1d1941c765aae5f6.png

there we go

cant be deleted now lmao

[willow tide]

There have been personal attacks the other way so usual Twitter nonsense

[peak halo]

I don’t understand, wasn’t a word of a lie in that there tweet that would require him to delete it

[raw cairn]

just bad public statement

on a company twitter account too, no less

[willow tide]

It is a bit to be fair but deleting just causes the Streisand effect. Funny thing i have bs flying the other way get deleted (backpack coverage on reddit pre launch was... Interesting and totally not biased. I didn't know you could get backpack elitists xD)

And that was pre the warranty saga

[raw cairn]

im just surprised a company is talking shit about any customers, current or potential.

[peak smelt]

that's a personal account though...

[raw cairn]

@ nicklmg

i guerss it could mean light machine gun

so u might be right

[peak smelt]

I know, still not a company account

[raw cairn]

....lol what

yeah im gona have to hit you with a big, ur wrong. on that one

[peak smelt]

only company ones are the YT channel names

and floatplane

[raw cairn]

i guess ill make a twitter with lmg in the name, and link the company site and push products on it.

but def not a company account

[peak smelt]

you would not be the first to do that I am sure

[raw cairn]

yeah, good thing these are all tied directly to lmg

so we know which ones are legitimate right

[willow tide]

I'd agree on that account does push the company stuff (and is linked from company things?)

Although with that sort of job they probably do have the issue of splitting work and personal socials

Such as i think they had a problem splitting apart LTT and linus's personal account a while back as it was effectively his personal account?

Heck a boss I know even uses work email etc as half personal stuff!

So not exactly sure what the problem with using that account is

[raw cairn]

work emails arnt a public face of the company. and im sure if your boss called potential and current customers weirdos it wouldnt be good.

theres nothign wrong with the account, other than the other guy saying its not a company account. Lol

[ivory scarab]

that's Nicks personal account, not company

[raw cairn]

lmg...

personal company account, maybe

[ivory scarab]

he uses that name on almost all of his personal accounts

[raw cairn]

weird

[little hemlock]

I just read through the past day's discussion about warranties. There seems to be a misunderstanding about the purpose of warranties.
Functionally, many warranties don't matter as legally enforceable contracts. Yes, legally warranties are contracts, and one can sue a company that doesn't honor their warranty. But most people won't bother with the time, hassle and expense of suing, given the return on doing so relative to those costs.
Further, most big companies (not talking about LMG) have large legal teams on retainer, so the costs of going to court for them is negligible. If they want to fight you in court, it costs you way more than it costs them.
The actual purpose of a warranty is PR. And the actual leverage customers have is the company's reputation.
The reason companies honor the terms of their warranties is not because they're afraid of being sued, but because they're afraid of a PR backlash that will cause customers to not buy their products. In other words, it's exactly what's been behind Linus' "we'll make it right" policy: LMG cares about their reputation as a brand, not the costs of replacing a damaged $250 backpack.

[raw cairn]

yeah but his wife might get overrun by backpack claims bro

https://i.gyazo.com/38cb3367ea932733bf589ecf3ae3996e.png

[peak halo]

idk, Steve doesn’t really have a leg to stand on

[raw cairn]

yeah?

[willow tide]

He does (or did at the time, although some stuff maybes in a response to the video). But things are being taken way out of context a bit xD

[little hemlock]

If push came to shove, a post-Linus LTT could just declare bankruptcy and not pay customers a cent
It really is just about the reputation for as long as LMG remains a thing

[raw cairn]

@peak halodid he not have a warranty? or

[peak halo]

https://twitter.com/nicklmg/status/1557618703612555264

Nick Light (@nicklmg)

@Moerkbak Did you miss the part where people on Reddit brought that up and it turned out they introduced it 3 years after launch?

TO BE CLEAR, I’m sure they’ve had fantastic product support since day 1. But warranties are not as simple as you think

Twitter · Aug 11, 2022, 6:43 AM

[raw cairn]

yeah, but up until that point it looks like they could stand by their products no?

[raw cairn]

they had a warranty since day 1

according to the video he posted today, he also extended it by 2 or 3 years

looks like that lmg twitter account didnt have clear info

[little hemlock]

If they decided they wanted to, yes. But that's true whether there's a warranty or not. And the reason they'd decide to honor it is because they care about their brand, so people will watch videos and buy more merch

[raw cairn]

nothing screams good product like no warranty

@peak halohttps://youtu.be/OdxVtAiYeL0?t=95

litterally talks about day 1 warranty

i wonder why that twitter account said the opposite

[peak halo]

I watched that video right after WAN Show ended and came away unimpressed

[little hemlock]

Adding a warranty is just PR. They're adding one, not because it makes customers any safer, but because of protecting the brand
Exactly because of people complaining like they have this past week

[raw cairn]

@peak haloso did steve lie?

[peak halo]

Steve published a video stating the backpack would come with no warranty, days after LMG announced there would be one in place before the first unit shipped

[willow tide]

no it (steve's video) was mostly accurate at the time. And stuff has been said about warranty (via Twitter etc), although it would be great if stuff was communicated through the actual store (although can't really a warranty, even it should be in place before a full shipment backpack even arrives in canada). But it does make sense if it has to be checked legalese wise before being released

[raw cairn]

wheres the timestamp

[peak halo]

Honestly last week’s WAN Show reaction just gaslit the entire Internet

[willow tide]

more via twitter etc than a video?

[raw cairn]

naw he said steve said ltt backpack will have no warranty

and im not seeing it

[willow tide]

^?

[raw cairn]

he never said there wouldnt be no warranty on the backpack.

hes recapping the timeline and drama behind it

Lol

then stating his company has had warranties since day 1

[peak smelt]

that vid left me sorta unimpressed, there were than needed digs at 'ltt muscling in to labs with millions of $$$ against our small 1 man band" vibes

[raw cairn]

[raw cairn]

he pointed out ltt thinks competition is good.

[peak smelt]

yea once, but made the other digs about 3 times

[raw cairn]

looks like when competition does better it leaves some fans unimpressed

[raw cairn]

in that vid?

@peak halogot that timestamp? or naw

[peak smelt]

yes. I can see pointing these things out to you is not really going anywhere though

[willow tide]

you mean 10 seconds in? agreed as in it's in the one you posted lol sorry

[raw cairn]

10 seconds in?

[peak smelt]

I think he is refering to the opening line of the segment

[raw cairn]

you mean where he said what linus had said or

[willow tide]

well past the timestamp (95s) you linked ish

[raw cairn]

should he not start the convo with how the hwole drama started

orrr

leave that out

[chilly tartan]

What is?

[raw cairn]

https://i.gyazo.com/2de909c889ae15a43d228315687cad76.png

weird

recapping the timeline of what caused the drama

isnt the same as him stating the backback wil not have a warranty

pretty cringe

[peak halo]

Linus doubling down on his belief that a formal warranty means nothing, and Luke not playing devil’s advocate at the time because he hadn’t read up on warranties in general (but did after the show)

[raw cairn]

i think it was more about the ridiculous excuses and inflammatory tweets, actually.

about how warranties are pointless so im not gona do one

or how his wife could be left hanging for warranties on backpacks is he dies lmao

[willow tide]

tbh i'm struggling to see what the arguemtn is about again 😅 you question was on where this was stated?

[raw cairn]

sorry, the jc guy said steve said that the backpack would have no warranty

i asked where the proof was

he hasent responded to it yet.

[willow tide]

it's literally in the thing you posted that might be why 😛 sorry for continuing the merry go round

[raw cairn]

him talking about linus drama, isnt steve saying the backpack will have no warranty

[raw cairn]

but its not?

https://i.gyazo.com/2de909c889ae15a43d228315687cad76.png

hes going over the timeline of the drama, recapping it

[peak halo]

Exhibits A, B and C, posted on August 8th (Canada time), August 8th and August 13th respectively

[peak smelt]

maybe these

[raw cairn]

hes litteraly talking about hwat started the drama

its in the recapping section of the video

[willow tide]

well it's steve said linus said but same difference

[raw cairn]

lo what

[peak smelt]

and thats the Auto Generated YT captions, so no editing from people

[raw cairn]

bro, he is going over what started the drama

he isnt saying thats what is the end result

[peak halo]

A “proper recap” of events would perhaps lead with “Linus Tech Tips responded to an outcry over a lack of formal warranty on its new $250 backpack by announcing it would have a warranty in place in time for first shipments”

[ivory scarab]

Steve's recap seemed not very well researched like his normal stuff

[raw cairn]

is it going to have its warranty in time for shipments?

[peak smelt]

yea, it seemed rushed and then with a sales pitch/boost for their own efforts.

[willow tide]

This tweet as well btw. And today:

[raw cairn]

i mean, judgeing by this whole situation and drama. im not sure its steve who isnt researched. LOL

[willow tide]

(i'm) not saying hasn't researched. as the communication could be better and wow the internet like flame wars so is hard to hear amongst the screams...

[peak halo]

Like a number of controversies over the past fortnight, the initial response from LMG was ill-judged, but I would hope that the level-headed among us would see through the noise and not add to it

[raw cairn]

yes, communication could be alot better, rather than slamming current and potential customers

[chilly tartan]

What is the controversy? Sounds like they don't have a very defined warranty and that's what ppl are mad at, yes?

I don't watch wan or anything like that I got no clue

[raw cairn]

they had nothing, they said warranties are pointless and bring undue burden to linus family.

now theyre having something

we dont know how long that warranty linked above is

[peak smelt]

yes we do, limited lifetime

[willow tide]

except they say they would have it beforehand yay twitter, communication, and also legalese

[peak halo]

Backpack initially went on sale (back order) without any written warranty, Reddit got uppity, Linus got defensive, before they backtracked and announced a warranty would be in place in time for first shipment

[ivory scarab]

incorrect, Linus was saying "having a warranty doesn't mean anything if the company shuts down"

[chilly tartan]

Duh

[peak smelt]

yea, referancing OCZ and some others (Artesian)

[ivory scarab]

Linus could have articulated that a lot better

but live video and stress of a massive release got to him

[chilly tartan]

I'd still want to have a warranty even if I don't trust that the company won't go bankrupt before warranty ends

[raw cairn]

yeah, so its pointless

according to him

https://i.gyazo.com/3bec866b249764a6a2fb8399c1e4ad2c.png

[peak halo]

Same is true of even last night’s WAN Show follow-up, the fact Linus didn’t lead with the announcement of the formal warranty before doubling down on his (imo correct) beliefs and interpretations thereof didn’t help

[willow tide]

🙃

[peak smelt]

https://twitter.com/linusgsebastian/status/1556785590288281600?s=20&t=FQhKKeU2px5PxpXRD51Kdg from the 9th

Linus LinusMediaGroup (@linusgsebastian)

I front-paged reddit today because I said that while we stand behind our products we haven't formalized a warranty policy on our web store.

Overall, I'm glad my scandals are pretty tame compared to the usual influencer dumpster fires.

We'll get it all sorted before shipping 🙃

Likes

8907

Twitter · Aug 8, 2022, 11:33 PM

[raw cairn]

is it written somewhere about a limited life time?

som1 said that but im not seeing it in any tweet linked

[peak smelt]

its in the tweet thread linked

[raw cairn]

oh the thread, my b, sec

[peak smelt]

https://twitter.com/nicklmg/status/1558287578364686336?s=20&t=FQhKKeU2px5PxpXRD51Kdg

Nick Light (@nicklmg)

Wave 2 of backpacks is officially sold out!!! Y’all are awesome

Also, if you missed wan show:

We’ll be offering a limited lifetime warranty on the bag. Covers manufacturing defects and deficiencies.

The “Trust me bro” guarantee. We got you.

Likes

1382

Twitter · Aug 13, 2022, 3:01 AM

[raw cairn]

nice

now everyone can benefit from the peace of mind

esp the euros who are gettin gouged by their taxes

unless its region specific

[willow tide]

if you mean VAT yeah it happens I think across most of Europe (continent). And customs are their own mess that affects most countries

[chilly tartan]

Backpack is hilariously expensive for euros I'm surprised anyone from there orders one

[raw cairn]

naw i mean, if the warranty only covers NA

[peak halo]

This particular message gives me anxiety as I’m in the same situation and it’s probably the only thing support can’t help with

[chilly tartan]

Oh wait

Huh that just reminded me

I'm not gonna be at this apt in October 🙃

[peak smelt]

guessing that would be a limitation on shoppify and the queue system.

[chilly tartan]

I suppose I best cancel my order rn then huh

Totally didn't think about that

[peak halo]

I would think it’s a limitation on changing shipping addresses on any order once it’s placed, on the basis that previous orders have had to be cancelled and placed again

[peak smelt]

yea, I am guessing if an order is edited then it gets moved back or something, maybe a new 'order placed time' is published for it or something

[chilly tartan]

Damn yea

[peak halo]

As bsghost said, “oh well” - was hoping to save them some shipping costs and me some import duty, but I guess we’ll both have to take the L

[chilly tartan]

I guess I'll just order when they have consistent stock of backpack

[little hemlock]

Does your building have a doorman? Maybe they can receive the package and forward it to your new address?

[chilly tartan]

Nope lol

[peak smelt]

could wait and see how soon the waves start sending out, remember the dates on the website are for the entire wave to be 'shipped BY'

[chilly tartan]

We got a table

[raw cairn]

i think thats really the limitation of shopify

makes things easier for the seller tho

[peak halo]

Fuck’s sake, now I’m getting spam emails about unrelated backpacks

[chilly tartan]

Let's goo discord and Google sold your backpack searching and talking to advertisers!

Watching the wan show backpack part linus seems very scatterbrained

[blazing bay]

To be fair, he was like an hour late. So assuming he was busy immediately before

Then live setup the show for another hour

[raw cairn]

[peak halo]

He wrote up talking points that he kept referring back to, seemingly in order, but he was clearly still riled up from the whole screenshotting-and-redacting the Naomi email convo during the pre-show

[raw cairn]

he cant admit he was wrong

seemed very bitter

[peak halo]

Oh ffs I’m going to have to start clipping the WAN Show again aren’t I

[raw cairn]

clip it and ship it

[peak halo]

Luke in the first few minutes had me in stitches

[raw cairn]

you can tell he didnt wana push linus too hard lol

[peak halo]

Luke suggesting Linus Google “flip a coin” 😂

[chilly tartan]

Oh is that shirt a real thing

That's pretty darn cringe

[peak halo]

Luke “I saw someone post it on Floatplane chat and I had to check I was actually on our web site” 😂

[blazing bay]

Does anyone have the notebook and can tell me how thick it is? Contacted support awhile ago but theyve been backed up and its not some kind of world ending question anyway

Wanted to get a custom box for 2 of the tablet style as a gift for my wife. Do some kind of nophone (no tab) style art on it

Well, art being basic black lettering and maybe some kind of minimal design if any but im still figuring that part out

[peak smelt]

I am hoping that with the Trust me Bro shirt they put the Black 3xl into being 'in stock' so I can order one as I love the classic LTT colour way.

[chilly tartan]

I thought just trust me was a joke

Is "just trust me bro" not one of the most inherently sarcastic things you can say, lol

[peak smelt]

could you compare it to a similar page count Moleskin?

[peak halo]

https://youtube.com/clip/UgkxXifejvJXWRM28mNL6ex24AQDP9Ek1pCy

[raw cairn]

amazin tyty

[blazing bay]

Roughly probably. Close enough to get an idea at least. Cant imagine itd be more then like half an inch off. Probably gunna use paperboard or matt photo paper or whatever its called to make printing easier anyway so it doesn't have to be super accurate necessarily

[peak smelt]

yea I reckon a Moleskin would probably be within a few mm at worst for the thickness.

[ivory scarab]

the lttstore notebooks come in a box with decorations on it

could even get away with just modifying the ones they ship in

[peak smelt]

that sounds like an even better idea

[blazing bay]

Good to know

If its in stock in time to get it here and have the free time to do it

[ivory scarab]

picture in the reviews section has a better look at the notebook box

[blazing bay]

Actually pretty damn close to what i was thinking yea. Might cutout some vinyl and add to it a bit but definitely good enough

Makes my life alot easier

Now we wait for an in stock noti

[chilly tartan]

So they cant change backpack order address right

[hushed sonnet]

Not without it pushing your order back. It basically refreshes your place in line

[chilly tartan]

ok

i will just cancel order then

(how to do that?)

[hushed sonnet]

Contacting Support

[chilly tartan]

alr

[north oriole]

pink or aqua tmb warranty shirt?

[chilly tartan]

none

[north oriole]

without context feels like a cool shirt still haha

[chilly tartan]

ehh

[stuck torrent]

I could see it being neat as a "this is my warranty policy" thing for people who do odd jobs for friends/family, rather than as memorabilia of this kerfluffle.

[plain fern]

Or for a dev showing up to a scrum with a pile of merge requests

[glossy phoenix]

Imo they should have thrown the shirt in the wave 1 backpacks when they ship and not told anyone as a joke. Especially since they are making a formal warranty for backpack by time they ship, so it’d be just a joke at that point.

[stuck torrent]

Someone did suggest having a backpack+trust me bro shirt bundle which would have been cute.

[final quest]

This would be next level

[ivory scarab]

sticker would have been better, don't have to worry about sizes that way

[little hemlock]

also the tmb warranty design is really good. The typography and layout is great

just aesthetically pleasing

[glossy phoenix]

That’s true I didn’t even think about that, you couldn’t have made it a surprise if you asked for shirt size.

[vivid stirrup]

anything about the screwdriver in the stream?

[peak halo]

Briefly as part of “will this sink LMG”, no firm timescale on release

[vivid stirrup]

Damn

[peak halo]

Still going off of “weeks not months” as stated earlier

[thick echo]

is it even save to get merch rn

[peak halo]

The Trust Me Bro preorder works out great for me and my trip to Canada

Probably not going for the sweatband set though, even at 50% off

[plain fern]

Why would it be unsafe?

[vivid stirrup]

i just want the backpack and screwdriver

DX

[plain fern]

I haven't heard about his shirts spontaneously combusting yet

[vivid stirrup]

I know the driver was delayed but DX

[peak halo]

Is DX like a reverse XD

[vivid stirrup]

ones screaming DX and ones laughing XD

sorry im from uk XD

[vivid stirrup]

speaks like a karen lol XD Ive been here since the creation of lttstore.com, i haven't got every piece of merch as i have missed some due to not checking releases and money issues but every bit of merch I have received has been high quality and worth it, i have used waterbottles, jackets, tshirts, i have the first and second swacket which i use the second swacket daily when it rains,

didnt reply to him ffs 😂

i also use the 21oz and 40oz waterbottles every day

[thick echo]

yeah, i was just wondering cuz there was a massive controversy recently

about things not shipping

[vivid stirrup]

well i dont think i have ever had something not ship

[thick echo]

alr, ty!

[peak halo]

I believe you’re referring to the controversy over the costs of shipping a bulky boxed backpack to the EU, and the costs of global shipping generally

[vivid stirrup]

or the issues in eu and uk with vat

[honest shell]

My last order didn't ship

Support gave me a refund because some items weren't in stock anymore

Thinking about placing another order

[vivid stirrup]

sorry you had that experience with them

[honest shell]

Was happy with support

Just not with dhl

[vivid stirrup]

i havent had a reply from support about the VAT issue in nearly over a month

im gonna send another email next week as next week today it will have been a month

[chrome night]

what VAT issue?

[vivid stirrup]

https://www.lttstore.com/pages/statement-on-taxes-in-europe-uk-and-norway

[vivid stirrup]

this one

[chrome night]

ahh

[willow tide]

At this point having to repost that regularly 😅

[vivid stirrup]

been a month next week and nothing so far, so gonna send it again monday morning

[chrome night]

I could've guessed tbh 😂 but I don't like guessing/assuming

yeah, I hope LTT can find a way to make support faster, although I haven't personally had a problem with it

[vivid stirrup]

not one to be impatient but this money will be going towards a screwdriver as im getting 2

so its not like im keeping it long but need it to pay for the second one

(i learned from my last hell hole of a workplace where they used my ifixit screwdriver as a hammer, damaged it beyond repair and refused to replace it)

[chrome night]

lmao, I would quit the job on the spot probably

shouldn't have had to use your personal tools in the first place

[honest shell]

Just send it now

My email was sent like 2 weeks ago

If they haven't responded to yours just send another one

[vivid stirrup]

Okay

[glossy phoenix]

I’m surprised at their sales volume they aren’t using a ticket system yet to track request.

[willow tide]

They might implement something that deals with it,otherwise that would be sensible...

Linus has previously suggested tweeting at Nick about it as well!

But that sort of think might be why reply times are inconsistent, along with people sending in further tickets to bump issues

[vivid stirrup]

they should look into atera

its a really good system our IT firm use

[willow tide]

Not as though get a ad for that on half of the tech vids xD

[ivory breach]

My Trust me bro shirt already shipped 👀

[limber laurel]

but do you trust the shipping label

[ivory breach]

I did not expect a special shirt to ship out this quick lol

[honest shell]

They said on WAN show they still had to print the shirts?

Seems really soon to ship it

[ivory breach]

That's what I thought

[stuck torrent]

The confusion around shipping notifications often being a shipping label being created and not a product actually leaving the werehouse was actually something linus addressed on the recent wan show, in regards to a newegg price error story.

[ivory breach]

Makes sense

[balmy storm]

Submitted my first order last week, Mystery T & mystery cable ties, got their brightish purple cable ties and the GPU shirt. Very happy with this haul

[still heron]

Kudos to LTT for being able to say "we got it wrong" it takes more guts than it should do sometimes to change your mind and consider other protective. No /s just a good move even if it only ends up being a 5 year warranty, although any less than that and I would be a bit,

🔥 🔥 🔥 🔥 🔥 🔥 🔥

words

[balmy storm]

Linus is nothing if not transparent, sometimes to a fault

[peak smelt]

its Limited Lifetime wrt time

[vapid pulsar]

Hey. I looked through and couldn't see anything about this recently. I ordered a backpack 10 days ago and haven't heard anything regarding shipping at all. What's the general turnaround for shipping from LTT? (First order from LTT)

[peak smelt]

backpacks are not shipping right away, the wave 1 will be all shipped by the 20th Sep though.

[chilly tartan]

If you didnt order day 1 you're likely in the 2nd wave

[still heron]

Although I do dislike the representation of those that were like "Dude not cool" as being cynical and saying "he's clearly a weasel, knows these things are going to fall apart and will put him out of business if he stands behind it, in that case good riddance, also know warranty is illegal, it's anti consumer what a a-hole."

A lot of people were just like well it's nice having your word and all but like any other company I expect to have more than your word. That is it, end of for a lot of people.

it's a minor nit pick, not actually angry over it.

[chilly tartan]

wat

[balmy storm]

I thought he was reading irl comments for that bit

I didn't think it was a representation of the group

[peak halo]

There was some real manufactured anger over on Reddit in particular

[still heron]

yeh but reading comments isn't actually a good way to gauge how the average person actually feels because you mostly get the extremists on both sides.

[balmy storm]

I would rather have him read individual comments than generalize

unless it's a simple subject and all the ppl on the other side are saying the exact same thing in a yes/no 👍 👎 format

[still heron]

in a format like discord for example where it's a back and forth where you have a reason to stay somewhat civil not to alienate yourself never mind the particular discord rules I would take that more seriously.

where you are posting the most extreme post to get the most upvotes is not conducive to find reasonable people

[balmy storm]

I mean he works on YouTube, that's pretty much the definition of the YouTube comment section. He seems used to it

[still heron]

You only got one upvote, BE MORE EXTEME!!!

[willow tide]

Normally I would agree to that (just like Yt coment section), but in my last glance at the reddit it seems... strange. Week or so ago it was memes etc. Now it's people screaming, much of it inchorently, from different corners.

I found a summary elsewhere (although also reddit) that said some 4chan silliness was involved

Also reddit at least probably has less 🍑 bots than youtube comments xD

[still heron]

ooo I got an upvote maybe I should be more extreme, youtube comments 4chan and redit were invented by Satan to corrupt the children, THINK OF THE CHILDERN!!!

I am hopefuly obviously kidding, the reason why upvotes on youtube and other places cause extremist opinions to rise to the top is because visibility depends on upvotes, if you go dig deep down you can find reasonable people, but it's does require digging through the absolute dregs.

[willow tide]

Nah satan would look at them and go hell naw 🙃

[willow tide]

upvotes

[serene cargo]

I liked the "stop whining about the same stuff you've been whining about for a week" turned into whining about the mod asking people to stop whining about old news

[still heron]

oh sorry you were correcting me

[river reef]

So does anyone else find the new shirt distasteful

[candid fern]

No why

[sullen frost]

I see nothing wrong with the “trust me bro” shirt. I think it’s pretty cool, and is intentionally showing that LTT stands by their claims of being pro-consumer if a legitimate warranty claim were to happen

[river reef]

I see it as "making fun of" those that have legitimate concerns about a lack written formal warranty

[candid fern]

People had concerns, rioted, flamed LTT and his whole company, assumed the absolute worst of him, and then dug into all of his history to belittle him.

There's having concerns and voicing them and doing an absolute shit storm of negative backlash

It was immature and now Linus has an equally immature response

[balmy storm]

I had a "dude come on" reaction to it but like somebody just said Linus can be pretty immature

he says N I C E every other video lol

hopefully they only make this a limited run t-shirt because I'm gonna get tired of the phrase pretty fast

[river reef]

that comes from a small vocal minority, its wrong to group those people with all the others that saw it as an issue

I agree that everything doesn't need to be formal and mature but something like this going the mature is the right way

[blazing wave]

bro I came in here expecting ppl to be like, yay! backpack!

I have no idea wut this is

[peak halo]

[blazing wave]

https://tenor.com/view/troy-community-room-fire-pizza-gif-5612111

[blazing wave]

I bet the screwdriver popup gets announced next WAN

based on what they've been saying, and they are probably gonna give a decent amount of warning for it

[peak halo]

Support has a decent track record of replacing defective products or otherwise helping customers, but an extremely vocal minority insisted on written assurance for the backpack

[blazing wave]

ye I was just commenting how heated that discussion about it seemed lol

it's a shirt, if someone doesn't like the shirt, speak with your money and don't buy it.

[river reef]

You know and I know their support is god like. the issue is new customers that haven't followed LTT dont so a written warranty is reassurance for them

[blazing wave]

¯_(ツ)_/¯

doesn't make any difference to my life

[river reef]

My issue is making a shirt that effectively mocks people that thought there should be a written warranty.

[blazing wave]

confused how a thing that says "Just trust me bro warranty" mocks people

[vivid stirrup]

OMG YISSS I WAKE UP TO DIS

[chrome night]

I think it’s a meme making fun of themselves for not realising the importance of a in writing warranty. So they made the t shirt kinda to symbolise how dumb it was, even though the intentions behind Linus’ comments were pure

I get where Linus is coming from though, but it’s probably not a good idea to word it like that, without adding the rest of the context to it 😛 it’s not gonna be obvious to the audience - which he realised

[chrome night]

Also the way I see it, since they are coming with a written warranty (and was probably always planning to), it seems more like a mocking of them rather than us

I’m guessing this is one of the reasons Luke didn’t agree with the shirt 😛

It can cause some misunderstandings

[vivid stirrup]

im wearing the trust me bro tshirt to work XD

[chrome night]

As a company you generally don’t make fun of your audience/customers, not even when they have ridiculous claims - it just puts a bad look on your company

[peak halo]

Wonder if Dima’s getting a shirt

[chrome night]

Linus isn’t stupid and I think he knows what he’s doing quite well, but he has ADHD, and as another person with ADHD, it can be real difficult to manage at times 😅

[chrome night]

If VAT and shipping wasn’t so darn expensive I would’ve ordered one too

Might order one later though

[vivid stirrup]

i love that about ocz lifetime warranty XD

[chrome night]

I’ve decided to stick with my backpack purchase even though it almost set me back $400

[peak halo]

Ooh, it’s setting me back more than that and I don’t even have a paying job

[raw cairn]

apparently linus was talking about warranty for months? wow, interesting

why was this drama eevr happening in the first place then?

[blazing wave]

People mad cus yes

[raw cairn]

well according to that screenshot they were always working on a warranty policy

very weird to say all this about customers when you were always going to do what they wanted in the end

[onyx crater]

Because they want it now since people are paying now

And Linus wants to do one when shipping begins

[raw cairn]

no, they always wanted it apparently

https://i.gyazo.com/4c8ca1847e00af97ebd2850f11211b2c.png

very weird

[onyx crater]

LTT were always going to have it but as Linus stated, he wanted to release it when shipping began

People are angry because they wanted it now, nothing confusing or weird about that

[raw cairn]

well all the clips and excuses ive seen were, its not going to happen

untill he caved

[onyx crater]

[raw cairn]

https://i.gyazo.com/4c8ca1847e00af97ebd2850f11211b2c.png

[onyx crater]

You just posted this and I gave your response, no need to keep on posting the same photo, if you need the written version wait until its released

[raw cairn]

wait, r u talking about right now?

this ss was from a while back at the start

when the only response was, its not going to happen

because muh wife

[onyx crater]

No I'm stating you have sent the same photo twice

[raw cairn]

and because muh undue burden

right

but your excuse doesnt even apply to the comment u responded to

[onyx crater]

It's not an excuse. I'm stating that you have sent the same photo twice and I already responded to your argument?

[raw cairn]

you cant be talking about having a warranty for months, and also saying its never going to happen because reasons at the same time

[onyx crater]

They never said it was not going to happen, show me evidence of that

[raw cairn]

whu

whuat

[peak halo]

OK your turn, back that claim up

[raw cairn]

https://www.youtube.com/watch?v=lbjWRvzL-o0&t=4238s

[onyx crater]

Ok what timestamp?

[raw cairn]

we are standing FIRM behind that

timestamp is the link

gotta left click it

the last thing i wanna do is create some legal obligation

but yeah weve been working on the warranty for month

[ivory scarab]

people still going on about warranty?

[raw cairn]

months*****

[onyx crater]

They stated that For Now we are standing firm behind our product.

They never stated they are not doing a warranty

[raw cairn]

the LAST thing i wanna do is create some legal obligation

its whatever i guess

it was an interview in the moment

everyone says dumb stuff i guess

[blazing bay]

I mean, the last thing i wanna do is go to work, but i still understand the need. Not that dumb

[raw cairn]

you understand the need?

oh, oh man

[peak halo]

Didn’t hear “it’s not going to happen”, only a “right now we’re not formalising”

[raw cairn]

i wonder what last means

[peak halo]

“Right now we’re not formalising” tracks with “we’ll have a written warranty in place in time for shipping”

[raw cairn]

the LAST thing i wanna do is create some legal obligation

[blazing bay]

What even is the argument here? Not wanting something doesnt mean you wont do it, nor does it mean you dont understand why you should

[willow tide]

repeating the same thing over and over and filling this channel with spam. concerns can be valid but come on 😅

[raw cairn]

imjust responding to the screenshot posted above

[raw cairn]

this one

[peak halo]

And yet he agreed to go ahead with it in such a way as to not conflict with longstanding internal policy. Struggling to see your point

[raw cairn]

whats the internal policy

[peak halo]

You link to snippets of WAN Shows without remembering what was said on WAN Shows, brb

[raw cairn]

didnt watch it ig

ill just wait till the next contradicting screenshot gets posted, and ill reply to it

lol

[blazing bay]

I love how any time people learn about any drama, they think "if only i say something. Only they i have the revolutionary idea that noone else has had." Then the next person does the same the next day. And the convo repeats.....

[raw cairn]

cant wait for the tool reviews

i almost wish he stuck to his guns on the no warranty

[ivory scarab]

or people parrot what they heard on twitter/reddit and never bother to check further

[raw cairn]

so we could see how they weigh that into reviews

[blazing bay]

Again, noone said no warrantee.....

[willow tide]

Eh miscommunication and lack of context happen and it's good to inform people. Not just repeat a selection of info (and this goes for both sides)

[peak halo]

https://youtube.com/clip/UgkxpIRM9qz9s8EnIlnJDyRSx5hc8k3AzOEi

[raw cairn]

whats make it right mean

foggy af

https://i.redd.it/9ejv9qzslgg91.jpg

[willow tide]

that still doesn't mean no warranty lollll. and "make it right" is effectively translated into legalese for the purposes of a warranty anyway

[raw cairn]

well, according to him it didnt legally mean anything

[ivory scarab]

yeah at this point it's either a lame attempt at trolling or genuinely stupid

[peak halo]

“Make it right” means the same as “doing the right thing” - gives you lots of leverage to go “above and beyond” in delivering customer support. If you’re determined to continue shitting on LMG over this situation then I don’t see the need to engage further

[raw cairn]

because the last thing he would wanna do is make a legal obligation

[raw cairn]

ban me if you wish, the echo in here is deafening

[ivory scarab]

you've been asking questions and ignoring answers

[raw cairn]

ignoring them?

scroll up?

they have an internal policy

whats that?

linked clip where they say "make it right"

ask what that is

told im ignoring the answers

[raw cairn]

i also love how you can extrapolate meanings from things

again, "make it right" doesnt actually mean anything.

[blazing bay]

Warrantees dont mean much either

[blazing wave]

Bruh it’s going to have a warranty when it comes out, end of story. They’re not going to backtrack that now. Warranty this warranty that, what matters at the end of the day is what the company does when there’s an issue. Telling people what your internal policy is would be an awful idea and makes it very easy to exploit support.

Anyways, I’m going to sleep, this warranty stuff boring af

[chrome night]

same, well, I do now 😮 getting my first paycheck 1st of September

though I have no idea what your financial situation is like, so I'm not trying to make it sound as if I'm trying to compete for worst situation

[balmy storm]

think of it in terms of abandonware, that's mainly what he's referring to. If a company goes under there's no recourse and the warranty becomes useless. As usual he's being a bit too honest and cold about business-speak and a bit doomer about LTT's prospects. Like Luke said it was alot of hubris that got Linus to say what he said. He operated under the assumption that nothing will go wrong and he'll refund any problems

[chrome night]

Yeah, it’s sort of true, because like he also said, there are so many ways a company can find ways not to honour their warranties

[ivory breach]

Yikes yall still arguing over that ☠️

[chrome night]

of course, just helping Linus implement his "Trust me bro warranty"

[opaque hornet]

the waterbottle is just amazing

[chrome night]

yeah, I like it too

[opaque hornet]

cool

[chrome night]

I'm looking forward to getting my backpack, it looks amazing

[opaque hornet]

my lid amost broke from leaving it open in the car 💀💀

[onyx crater]

Obviously #trustmebro warranty for life!

[chrome night]

at the end of the day, getting something done under warranty is really difficult if the company behind it is difficult, so I personally think with this situation, calling the warranty "the trust me bro warranty" is funny imo

[opaque hornet]

expecially small companies that barely know how to deal with warranties

[chrome night]

kinda goes well alongside the channel and what they are, keeps things a little more chill, rather than a corporate all serious vibe

yeah, definitely, idc what warranty something has if they aren't someone I would trust to do their part when it comes down to it

[ancient python]

That should have an asterisc

Consumers dont always get choice

Also low cost can kind of influence this

[vivid stirrup]

i think the tshirt was a good troll tbh

im gonna wear it at work and if anyone asks are you sure, im just gonna point at the tshirt and be like trust me bro

[late void]

why doesn't ltt sell very many long sleeve shirts

also would an ltt backpack be good for school or is there not enough room for textbooks

[chrome night]

it's quite large, so it would

[balmy storm]

The front pocket looked pretty spacious

[late void]

ok

[balmy storm]

The one he stuffed all the towels and stuff in, in the launch video

[chrome night]

33L iirc, so you can compare that to alternative backpacks

[late void]

ok

[chrome night]

my backpacking backpack is 70L fwiw 😂 and that's supposed to fit all the equipment you need while backpacking

[blazing wave]

external volume was 35L internal 25L iirc

[chrome night]

ahh, still a fairly large backpack

[chrome night]

ah yeah, thanks for correcting me! 🙂

https://www.amazon.com/Backpack-Business-Charging-Resistant-Computer/dp/B06XZTZ7GB/ref=sr_1_3

got this thing right now

and man am I excited to get my LTT backpack

this Matein thing is ok, but the zippers are terrible, and I don't think it's water proof by any means

[onyx drum]

I am taking this off my chest. I am listening to the wan show and boy this response is miles better than the stuff we got for pirate gate some months back. Also as a central American. We really don't get warranty for anything. Backpack is really about if you WANT it. There are more reasonable products out there if you think it does nothing for you don't get it. Honestly i think those upset are entitle pricks. LTT is doing great and i hope they rethink their product support. Like for example including an insert on how to clean the mats. I thing i ruined my mat with soap. Either that or with sweat. since i use it on a room with no AC just a fan. Gamer nexus has the right idea. Follow his example. Also if Linus did not meet Ivonne he would have married Luke.

[idle stag]

looks like i got screwed then because i bought a backpack that is just this but without the logo for 39.99. honestly its still not a bad bag overall but i still plan on buying the ltt backpack when i have the cash to spare

But I agree, the zippers are crap on it

[blazing wave]

I'm using a PD everyday 30L, super hyped for the LTT bag

[blazing wave]

this was a rollercoaster of a message lol

if your deskpad got messed up by soap or smthn I'd probably email support about if there's a way to fix it

[stuck torrent]

That message got more exciting compared to the first time I read it.

[blazing wave]

probably just a generic bag that they slapped a logo on

[idle stag]

I still paid more for it 😂

[blazing wave]

yeah Matein is definitely in the generic bag business, you can buy their bags through their website with whatever logo you want on it

[blazing wave]

yeah even though it says it's on sale, it's been $30 or less for the past 4 months straight

lol for the 17" laptop version it's more than double the price

[idle stag]

Yeah I got mine on Amazon and tbh I was prepared to write it off as a loss. It’s not a horrible bag but I could definitely get a better bag

[blazing wave]

if it holds things inside it, that's about 90% of what any backpack can really do

that extra 10% starts to become real expensive real quick lol

[idle stag]

I was expecting the build quality to be crap and to be fair, the zippers are just that. I’m getting it worn in for my trip in October

It would be nice if it were water resistant but I know it’ll cost a lil more

[wary copper]

https://www.lttstore.com/collections/clothing/products/undies
does the underwear come with the product pictures included, or are they sold separately?

[sand breach]

[blissful eagle]

On the mousepad which size is the full on one?

[little hemlock]

What do you mean? All the mousepads have the full design, scaled to whichever size

[blissful eagle]

like the big one we usually see in the videos

[little hemlock]

I'm not sure which size they use, but I'd pick the pad based on your table size / the amount of your table you want to cover. The design will look great whichever size!

[blissful eagle]

agreed

[blazing wave]

just found lttstare.com

incredible

[vivid stirrup]

[chilly tartan]

Ltt support still not confirmed my backpack cancelation!@!

[chrome night]

cancel the cancelation!

[peak halo]

What’s the story behind meme face Linus? Was a bit late to the LTTverse so I missed a number of years of drama

[chilly tartan]

It's a goofy pic because the edge of whatever camera he was using had really bad distortion

Think he posted it on Twitter and it got memed

[chilly tartan]

Unless they can change the address no can do 👺

[chrome night]

they probably can

[peak halo]

There has to be a way for Shopify to sort that out in the backend, there just has to

[chilly tartan]

Earlier chats said the can't

So I emailed and said either change my addr or cancel order plox

[chrome night]

oh, there are great chances of me being wrong tbf

[chilly tartan]

I would also have thought that are able to change it but

Who knows

[chrome night]

yeah, fairs - I'm in first wave, so really don't want to cancel mine

[chilly tartan]

2nd wave, and not going to bother reordering if it gets canceled

[chrome night]

well, is it another address in the same country? if so, I would reckon it being a non-issue an address in another country than the initial you ordered it to, different VAT rules apply, maybe different shipping costs too, so that might be more problematic

[chilly tartan]

USA, same state just opposite side

[chrome night]

shouldn't be much of a problem then I'd think, but then again I'm not an LMG employee, let alone working in the distribution/warehouse department

[chilly tartan]

Yea I got no clue

Just waiting

[chrome night]

they got like a month still before they need to commit to a solution for you, so fingers crossed!

[chilly tartan]

Tru

[vivid stirrup]

what did i miss 😛

[raw cairn]

Theyll take care of you bro

[chilly tartan]

Just trust me bro

I feel like linus is unaware how sarcastic "just trust me bro" is

[chrome night]

I considered cancelling mine tbf, but I'll stretch my wallet wide for an LTT backpack

[chrome night]

he also has ADHD, so sometimes he speaks before he thinks 😂

[chilly tartan]

The more I look at it the more kinda ugly it looks

[vivid stirrup]

trust me bro

[chilly tartan]

I still want it for traveling with my computer and stuff, but probably won't use it for much else

[chrome night]

meh, it might not be the nicest looking backpack, but the fact that it's orange inside, and is so well thought through, makes it very nice - it's also extremely well built in regard to wear and tear

[chilly tartan]

It's too bulky for something you'd bring to class or smth

[chrome night]

I walk around with a Discord snapback on a daily basis, so LTT backpack will suit me well

[chilly tartan]

But the orange is nice actually

[chrome night]

I don't do class though, so I will probably just stuff it full of my portable tech kit needs

[chilly tartan]

It would be a nice bag for me to fit my pc, kb, mouse, and any controllers, and any tech stuff like screwdrivers and all that

[chrome night]

and I do like supporting LMG, I like what they do, and even though me singlehandedly not having a direct impact, I do like to contribute towards enabling Linus & Co to continue to do what they do

[chilly tartan]

My current bag is a little too small but more importantly too weak to contain my pc

[raw cairn]

Yeah bro, I allready cover everything a warranty does but I dont wanna write it down

[chilly tartan]

I don't care whatsoever about warranty but his response just didn't feel right

[raw cairn]

Hey man, he said theres a warranty coming. Can u stop talking about it? God.

[vivid stirrup]

New guy already sick of the shit about warranty 😂😂😂

[chilly tartan]

Like I said idgaf

[raw cairn]

Naw lol, I'm just memeing how everyone reacts in here

[chilly tartan]

Well I'll also add saying "lifetime limited warranty" which only covers manufacturing defects makes no sense

Yeah I'll just discover a manufacturing defect after 8 months?

[raw cairn]

Wow bro, he said hed take care of his customers. Isnt that enuff

[stuck torrent]

it's almost like thats what most warranties ultimately say and they're just copying a random other warranty and running it through legal.

[chilly tartan]

Ehhhhh

1 sec lemme Google smth

[raw cairn]

Jeez man, he said he was always going to have a warranty before shipment. Why is everyone blowing this out of proportion

[chilly tartan]

Yeah so jansport warranty is also very iffy in their wording but they will replace user made rips and stuff at long as it's in the "bags lifetime" which is obviously a subjective point used to deny certain people

They've replaced my life $40 bag like 2x or 3x now I think

I get linus's babble about warranty being pointless if the company goes under but that's exactly the point of why people buy from big companies with good warranty because they have a lot of trust

Saying uhhhhhh just trust me bro is pretty weak

[stuck torrent]

we'll see what the precise wording is once it's all formalised, but the general idea is underpromise and overdeliver.

[chilly tartan]

Yeah obviously it's 2 things

Have a good policy and actually deliver on it

Seasonic 7 year warranty = good psu
Aliexpress 7 year warranty = bad
Gigabyte 2 year warranty = probably better than aliex but not good (Also might explode you)

[vivid stirrup]

ocz lifetime warranty = oh i need to return my memory stick to oh....

[chilly tartan]

Yeah

Also I think the back side opening flap should have been a top opener with some accordion type walls

It's got mesh you can fill so and loose stuff won't go everywhere but the "door" looks like it'll flop around if open

Side door makes everything available and more visible tho

[candid fern]

I love when people talk shit about warranty when they were too cheap/poor to buy the backpack anyways.
Gotta contribute to the circle jerk

[chilly tartan]

Not sure if ur talkin about me but I've got one ordered

[vivid stirrup]

mine was 1st wave 8800+

[chilly tartan]

How long was 1st wave around for anyways?

[vivid stirrup]

hoursz

[chilly tartan]

Less than 16 at most

[vivid stirrup]

i woke up gmt 2320 they was released at 2300 and the first 900 gone

got one in wave 1

[chilly tartan]

When I woke up it was on 2nd wave

[vivid stirrup]

and by 0200 gmt 4000 had sold

[chilly tartan]

Didn't see the email notif when it actually launched and I wasn't camping these chats

[vivid stirrup]

by 0500 gmt it was wave 2

so i was glad i accidentally woke up and got wave 1

[chilly tartan]

Annoying because I was easily awake and on my phone when it launched but my phone didn't bother buzzing me about it

If they can't change my order addr it won't have mattered Anyways tho lol