Game crashes as soon as i open it. | Train Sim Community | Page 1

jolly bloom Dec 5, 2024, 5:00 PM

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whenever i open the game it goas to a smaller sceen resolution and the loading bar goews to almost full (looks like 95%) and then it just closes and i get the following message in image 1. i need help .

potent dirge Dec 5, 2024, 5:02 PM

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GG

jolly bloom Dec 5, 2024, 5:03 PM

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potent dirge GG

what?

potent dirge Dec 5, 2024, 5:03 PM

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It’s GG’s

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Pack it up

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No more TSW

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It’s done

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Gone

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Finished

jolly bloom Dec 5, 2024, 5:03 PM

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how?

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so thers no fix?

potent dirge Dec 5, 2024, 5:04 PM

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Idk, but ik that’s it’s wraps

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🥶

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Bro I’m no tech expert, but that looks like the TSW equivalent of blue screening 🥶

jolly bloom Dec 5, 2024, 5:05 PM

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well stop saying stuff that you dont know?

potent dirge Dec 5, 2024, 5:05 PM

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Why

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😔

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Anyways gn

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I’m tired

hard herald Dec 5, 2024, 5:09 PM

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@jolly bloom what platform are you on?

jolly bloom Dec 5, 2024, 5:09 PM

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pc

wanton forum Dec 5, 2024, 5:09 PM

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and what have you tried so far?

hard herald Dec 5, 2024, 5:09 PM

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(Steam, XBox, Epic)

jolly bloom Dec 5, 2024, 5:09 PM

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updating windows

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reinstalling

jolly bloom Dec 5, 2024, 5:09 PM

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hard herald (Steam, XBox, Epic)

steamiong

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installing on diff drives

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cleaning pc

hard herald Dec 5, 2024, 5:09 PM

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Did you verify files

wanton forum Dec 5, 2024, 5:10 PM

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turn off DX12, remove mods, verify files

jolly bloom Dec 5, 2024, 5:10 PM

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hopw does one turn of dx12

hard herald Dec 5, 2024, 5:10 PM

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If you don't know you probably don't have it on

shadow stone Dec 5, 2024, 5:10 PM

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jolly bloom hopw does one turn of dx12

you actually don't because dx12 is not invoked by default

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dx12 is only invoked when you invoke the -dx12 LO

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afaik

wanton forum Dec 5, 2024, 5:11 PM

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some old mods have it as part of installation guide, but that's main issue causing crash on start

jolly bloom Dec 5, 2024, 5:11 PM

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idk where my mods folder is

hard herald Dec 5, 2024, 5:12 PM

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TS2Prototype/Content/DLC iirc

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Not at my computer right now

shadow stone Dec 5, 2024, 5:12 PM

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show us what files you have under ...\steamapps\common\Train Sim World 5\WindowsNoEditor\TS2Prototype\Content within these two folders

jolly bloom Dec 5, 2024, 5:12 PM

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wanton forum Dec 5, 2024, 5:13 PM

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dx12 is turned on in properties of game inside steam

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there is something like "additional parameters on startup"

hard herald Dec 5, 2024, 5:13 PM

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jolly bloom

This is all?

jolly bloom Dec 5, 2024, 5:14 PM

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THIS SAYS DX12

jolly bloom Dec 5, 2024, 5:14 PM

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hard herald This is all?

yup

shadow stone Dec 5, 2024, 5:14 PM

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jolly bloom THIS SAYS DX12

uh

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remove that launch parameter first and see

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let me if I can reprod. this rq

jolly bloom Dec 5, 2024, 5:15 PM

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shadow stone remove that launch parameter first and see

done and same thing

shadow stone Dec 5, 2024, 5:15 PM

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jolly bloom done and same thing

check the file integ then

jolly bloom Dec 5, 2024, 5:16 PM

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shadow stone check the file integ then

verify it?

shadow stone Dec 5, 2024, 5:16 PM

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jolly bloom verify it?

yes

jolly bloom Dec 5, 2024, 5:16 PM

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already done that

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and reinstalled several times

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wait

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i will uninstall now

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brb

hard herald Dec 5, 2024, 5:21 PM

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jolly bloom THIS SAYS DX12

Should have a - in front to work dogelul

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But yes, remove and retry

jolly bloom Dec 5, 2024, 5:23 PM

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hard herald But yes, remove and retry

did no work

jolly bloom Dec 5, 2024, 5:40 PM

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just reinstalled and this comes uop when i open

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verified it

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and it still dont opoen

hard herald Dec 5, 2024, 6:37 PM

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Something is corrupted in your files

jolly bloom Dec 5, 2024, 6:40 PM

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its the only game that does it

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could it be unreal engine?

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is there a way to reinstall that?

hard herald Dec 5, 2024, 6:44 PM

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Unreal engine is part of the game, it's not separate like a Java VM

jolly bloom Dec 5, 2024, 6:47 PM

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i have just gone on to epic and theres a new unreal engione update so im gonna update that see if that does anything

jolly bloom Dec 5, 2024, 7:45 PM

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nothing has helped at all

hard herald Dec 5, 2024, 7:55 PM

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jolly bloom i have just gone on to epic and theres a new unreal engione update so im gonna u...

That's not how that works

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Train Sim World 5 is built in UE 4.26

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Installing the development tool for the engine doesn't change that

round solar Dec 5, 2024, 7:56 PM

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jolly bloom well stop saying stuff that you dont know?

that guy is a fucking idiot lmao

round solar Dec 5, 2024, 7:56 PM

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jolly bloom just reinstalled and this comes uop when i open

oh yeah I was about to suggest a reinstall

jolly bloom Dec 5, 2024, 7:57 PM

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hard herald Installing the development tool for the engine doesn't change that

oh my bad

jolly bloom Dec 5, 2024, 7:57 PM

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round solar oh yeah I was about to suggest a reinstall

i reinstalled it 3 times today

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i tried removing all dlc aswell

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didnt work

round solar Dec 5, 2024, 7:57 PM

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did you remove the launch parameter?

hard herald Dec 5, 2024, 7:57 PM

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Can you clear your download cache

round solar Dec 5, 2024, 7:57 PM

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DX12

jolly bloom Dec 5, 2024, 7:57 PM

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round solar DX12

yh

jolly bloom Dec 5, 2024, 7:57 PM

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hard herald Can you clear your download cache

how?

round solar Dec 5, 2024, 7:57 PM

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hm

jolly bloom Dec 5, 2024, 7:59 PM

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clearing cache

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cleared cache

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it just done the whole process faster

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if it helps here is a visual of what happens

round solar Dec 5, 2024, 8:01 PM

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well that sounds like an awful error honestly

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or, looks

jolly bloom Dec 5, 2024, 8:01 PM

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i agree yeah

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so what shall i do?

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contact devblopers

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or

round solar Dec 5, 2024, 8:04 PM

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you can open a ticket on their freshdesk website

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!support

woven glenBOT Dec 5, 2024, 8:04 PM

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Looking for support for Train Sim World / Train Simulator Classic?

https://dovetailgames.freshdesk.com/support/home

Dovetail Support

Support

jolly bloom Dec 5, 2024, 8:04 PM

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chrs

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do you think i could send them a link to this thread here?

round solar Dec 5, 2024, 8:05 PM

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you'll be able to attach images, you can just compress the information down to the most important ones in the text box I guess

shadow stone Dec 5, 2024, 8:22 PM

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jolly bloom nothing has helped at all

have you tried deleting the entire game folder

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sometimes things will get left out when you uninstall it

jolly bloom Dec 5, 2024, 8:29 PM

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shadow stone sometimes things will get left out when you uninstall it

just tried and nope

shadow stone Dec 5, 2024, 8:30 PM

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jolly bloom just tried and nope

hm

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then the last one I'm thinking is have you updated your graphics drivers

jolly bloom Dec 5, 2024, 8:30 PM

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doing that as we speak but newest is only come out today

jolly bloom Dec 5, 2024, 8:38 PM

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shadow stone then the last one I'm thinking is have you updated your graphics drivers

no luck

potent dirge Dec 6, 2024, 12:45 AM

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I told you bro

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It’s wraps 🥶

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Say bye bye to tsw

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R.I.P 🫡

round solar Dec 6, 2024, 5:55 AM

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can you actually shut up

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you are not helping at all.

jolly bloom Dec 6, 2024, 8:50 PM

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Do you think dovetail would return my tsw5 dlc and give me TSW4 compatible ones free of charge? Because I bought the Eastmidlands pack for tsw5 and it don’t work for TSW4 so yeah

shadow stone Dec 6, 2024, 9:09 PM

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jolly bloom Do you think dovetail would return my tsw5 dlc and give me TSW4 compatible ones ...

you could always refund it

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as long as you:

haven't played the game after buying a dlc for too long
you didn't dwell enough time for it after purchase to meet the policy

jolly bloom Dec 6, 2024, 9:21 PM

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I have it’s been a month or so

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I mean there’s always saying I’ll leave a bad review if they don’t that sometimes works

jolly bloom Dec 7, 2024, 1:42 AM

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i had to reset mty pc

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it works now

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but i lost my level 134 dovetail live account

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what the actual fuck

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why does dovetail have to be so cack

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i dont even wanna play it now cuz i lost ALL of my progress

jolly bloom Dec 7, 2024, 2:02 AM

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does this also mean i have lost all liveries i made..

grizzled prairie Dec 7, 2024, 2:25 AM

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If they were published they will be online

shadow stone Dec 7, 2024, 3:03 AM

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jolly bloom but i lost my level 134 dovetail live account

you should've backed up your documents folder

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that's where all the data goes to

jolly bloom Dec 7, 2024, 1:29 PM

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shadow stone that's where all the data goes to

oh well

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thanks to everyone for the suggestions for helping i appreciate it

stiff linden Dec 7, 2024, 3:19 PM

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jolly bloom oh well

You got the game back?

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Also do accounts really matter for more than route collectibles/services complete

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@potent dirge in future, don't be a jackass

potent dirge Dec 7, 2024, 4:35 PM

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round solar can you actually shut up

https://tenor.com/view/austin-powers-dr-evil-how-gif-19601238

Tenor

round solar Dec 7, 2024, 4:36 PM

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well you dont help at all and just annoy people

stiff linden Dec 7, 2024, 5:20 PM

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<@&1007120791860682782> please deal with the above troll however you see fir

floral meteor Dec 7, 2024, 5:24 PM

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@potent dirge don't troll when people are legitimately asking for help, it just makes you look like a toddler

worn rune Dec 8, 2024, 4:01 AM

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jolly bloom

This issue is the same with the issue that I try on another help

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Maybe, you need to delete the package manually

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And reinstall it on steam

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The issue may be occurred because:

Your driver is corrupted. This can be solved by reinstalling or updating to a newer version
Try to verify the integrity files on your windows. To do this, press Windows, type cmd, and run as administrator. Enter the command sfc /scannow
Update your Windows computer(?) maybe this will help, since newer games need an updated files to dll on your computer

If those are still not working, I'm sorry I can't help you again. Try to contact Dovetail support for further assistance

shadow stone Dec 8, 2024, 4:35 PM

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worn rune The issue may be occurred because: 1. Your driver is corrupted. This can be sol...

I believe he had tried all three, but to no avail

worn rune Dec 11, 2024, 6:54 AM

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The second one?

jolly bloom Dec 11, 2024, 1:21 PM

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worn rune The second one?

I tried all of them several times mate and none of them worked ended up having to reset my pc altogether

worn rune Dec 12, 2024, 12:04 AM

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Hmm

dark basin Dec 12, 2024, 9:20 PM

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Try verifying the game files. An update may have corrupted the game, and a file needs to be repaired. A complete reinstall should be a last resort. My collection would take a few hours if I had to reinstall.

jolly bloom Dec 13, 2024, 2:01 PM

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dark basin Try verifying the game files. An update may have corrupted the game, and a file ...

If you’ve actually ready I reinstalled it about 8 times that day and it didn’t work

sullen rock Dec 20, 2024, 10:44 AM

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i have the same

#Game crashes as soon as i open it.