General Bugs

[nimble pond]

I Phone

[terse sierra]

Can you send me a random trade? - itssBlue

[analog glen]

Same thing happens to me, also on iphone

[nimble pond]

I tried 🤣

[terse sierra]

Okay, and you @nimble pond & @analog glen are on newest versions?

[nimble pond]

Yes

[analog glen]

Yes

[terse sierra]

Send me one more please in a sec, and screenshot that also, ive tried sending but mine works

So taking another look

[nimble pond]

Same for me with your trade

Do I send another?? @terse sierra

[terse sierra]

Yes please, send one final one, just so i can test one other part of this ❤️

[nimble pond]

For me is the same, blind still

[analog glen]

One I can see, the other I can't

[terse sierra]

Okay, that's even more fun

[terse sierra]

Can you try reinstalling

[analog glen]

I uninstalled and just ben_r accepted my offer only yours looks good.

[terse sierra]

Can you reinstall and check also fopr me

[nimble pond]

Same

I see nothing

[surreal valley]

Yep

[wanton silo]

iPhone + the bottom buttons are cut off

[regal lagoon]

Looks like an old version of the app, try reinstalling?

[cerulean orbit]

When crafting on web, there are always two copies of the cards in the add items pane e.g in the Wallabies craft, it send two owned2 api requests, on to the collectionID (14851) which is the collection of IEM Melbourne players and one to collectionID 14818 which I don't know what this, is as it doesn't navigate to a library page, but both return and identical response which I'm guessing results in the duplicated list.

Can be replicated 100% of the time for me in chrome

[regal lagoon]

vip said thats because there are two collections. the active leaderboard and the actual event collection

right @long shale @terse sierra ?

https://kolex.gg/collection/cs/collection/2025/Active Leaderboards/14818 14818 is this one

[long shale]

Yea

[regal lagoon]

im getting double sales notifications from the Kolex app now. iOS

[dapper raptor]

you cannot see the price, the button is hiding the price. scaling does not work
Chrome, Windows 11

[nimble pond]

Hi, I still have this issue

[terse sierra]

Its just kings league cards right

[nimble pond]

No, CS Cards too

[nimble pond]

^ your offer is CS cards

[terse sierra]

Can’t you open the trades and show me what’s in each

Dm me

[lime hare]

i’m tryna buy the Platinum Pack in Kings League, but it’s saying I already got it and giving me an error.

[south galleon]

on Phone App or website ?

[lime hare]

on phone app, bc i can’t do kyc bc i tried to do it when i was 17, so when i buy i need to do it by google play cards

[south galleon]

I get the same error while buying off the App but I still get what I brought in which ever bundle I buy

[lime hare]

i get a message: You have already purchased this item. The funny thing is that Google Play tells me it’s the apps fault, but the app tells me it's Google Play's fault xddd

[regal lagoon]

did you try restarting the app? might be cache

like restarting fully

[lime hare]

yh i tried

[sly hatch]

Can't see it on the wheel

[regal lagoon]

Still getting double sales notifications on the Kolex-app. iOS

[south galleon]

double the money? 😛

[regal lagoon]

no 😦

only double crushed hope

[copper moat]

app is being fucky

can't sign in via twitch

go through the whole sign in thing and then after signing in through browser on mobile it sends you back to the login page on the app

[copper moat]

@terse sierra

[regal lagoon]

@slender hazel

[regal lagoon]

pack pages for HRO needs to update in regards to pack circulation

everything looks like that

[long shale]

card preview shows A1 https://kolex.gg/card/8dbb2f38-2ec9-4483-ad14-70e4cff354c2/

[dapper raptor]

IMX is still not working. I hoped it would be fixed upon HRO migration, but it looks like HRO users experience the same problems that persist with CS and Streamers collection for months.
I believe it may be important (if not crucial) to officially announce that users should not use IMX button until it is fixed to avoid cards being stuck in void

[terse sierra]

Being looked into in general

[open granite]

Is it possibly related to Immutable's migration of all IMX assets to Immutable zkEVM? Formally started tomrrow for Gods Unchained at least; IMX is being completely phased out. 🧐

[dapper raptor]

I think it is a problem of Kolex bridging. It has been like that for many months. I think it started when the new engine was announced

[regal lagoon]

@terse sierra has double notifications for iOS on Kolex app been logged? For sales notifications atleast, not for claim free spin

[analog glen]

KL app not working

When I try to enter it takes me out

[sour heath]

Update just dropped. Delete the app and download it again.

[sonic nest]

PC
IEM Dallas rebooted shows 80% completed and 4/5, although have got all five cards

[sour heath]

Showing all 5 for me. I'm assuming you refreshed a few times?

[sonic nest]

been like this for a few days ...

[terse sierra]

Can you try trading with someone and back

[sonic nest]

@sour heath helped me out and trading it worked 🙂

[fleet cipher]

Calendar shows the icon

[dapper raptor]

Iconic calendar

[dapper raptor]

webApp - Chrome
Library is gone
this is how it looks like. no categories, no menu
but I think it's temporary due to the update

[dense wigeon]

Click on “Collections” to the right of My Cards - shows the old style layout.

[dapper raptor]

yes. I can see it now. that's one more click to do :(((

[terse sierra]

Btw check again, collections is default now

[dapper raptor]

yes, it is better now. many thanks

[loud yarrow]

Can't seem to click the sorting buttons in market on app

[regal lagoon]

sales notifications not working on the new version for me. iOS

[slender hazel]

@loud yarrow what phone is this

[loud yarrow]

Samsung Galaxy S24

[sour heath]

Like so?

Which is wild considering my mobile app has been a dumpster fire for a while.

[lunar talon]

Can’t sign into my account on mobile via twitch. Just gets stuck loading

iOS

[slender hazel]

So you didn't get redirected to twitch?

[lunar talon]

Had been and even signed into my twitch multiple times and it just sat there loading

Eventually it did work about an hour later so maybe some servers were down or something

[slender hazel]

okay good to know, yeah maybe a hiccup somewhere

[lunar talon]

This was one of the few errors I saw

[slender hazel]

oh that's perfect

[lunar talon]

Another one started with 4 but I didn’t sc

[slender hazel]

all good, thanks 🙂

[lunar talon]

🫡

[regal lagoon]

web > Chrome > when entering price for a bundle it resets a few times. I have to enter it 3-4-5 times before it sticks and I can create the bundle. haven't noticed a pattern of how many times

[regal lagoon]

i went from double to zero @slender hazel

[slender hazel]

Ah sorry is that not what you wanted

[regal lagoon]

web - when hovering over these buttons some of the labels are showing

trading for example "18 arrows bold opposite direction"

[cerulean orbit]

<<<<<<<<<<<<<<<<<<

[analog glen]

I created a bundle of heros, then I deleted them and now it won't let me trade them or put them up for sale.

[terse sierra]

You sure they aren’t in any other bundles? Just in case

[analog glen]

Just create one and delete it later

[scenic mulch]

When using my mobile app on my iPhone 15, IOS 18.5. Scrolling through bundles it’s super glitchy. Idk how else to describe but I have a video. No issues upon initial release the other day.

[sharp willow]

iPhone 16 iOS 18.5 weird text string

[long shale]

Scrolling through bundles on android is horribly glitchy

Card history doesn't register any bundle stuff
If you buy a bundle from someone the card history still says the last dude is the owner

[terse sierra]

Ty for report

[terse sierra]

Yeah checking into this, its related to content cal, thank you

[scenic mulch]

You’re welcome.

[terse sierra]

Noted also

[regal lagoon]

old bug but still there after the new version. market > manage listings. you still have to click outside of the box to check it. clicking inside the box does not check it

[long shale]

Fix bundle card history before people alt them

[long shale]

Still glitchy on android after update

[terse sierra]

You have done the actual update correct?

[long shale]

Yea

[terse sierra]

Also can you make a video for me showing me

And device/os

[long shale]

App is v5.0.5
Android something
S24 ultra

[main vale]

Android v5.0.6. Cant select need or the year in the market after newest update

[terse sierra]

Apperciate the report

[terse sierra]

You need to update still 😄

[terse sierra]

Which device?

[main vale]

Samsung newer model. Let me find it

[main vale]

Galaxy 24+

[ocean nexus]

Oof that new trading interface is horrible. Can't remove cards from the trade if I mass add those, works only like for one in every ten cards

Using chrome

Also, trade chat isn't still working for chrome, First mentioned in 2024 october :D

[terse sierra]

Click the card not remove

It works instantly

But it is known

[ocean nexus]

I've tried to click everywhere around the cards, still only works once in every ten cards

[terse sierra]

Whatcha mean not working though

As I do see it

[terse sierra]

That's odd, can you video? I just tested on chrome and every single one worked on first click

[ocean nexus]

Can't send messages to the trade chat, tried like once in every month, only happens with chrome, using app to send trade chat

[terse sierra]

Odd, I ujst checked this second and it was fine hmm

Can you check our trade chat and see if it appeared?

[ocean nexus]

Yes, I see your trade and I see your trade chat, but I can't send trade chat messages

[terse sierra]

Can you try take a clip? Cause I'm using the newest version of Chrome and it works for me

As you got the messages

[ocean nexus]

Not now, I'll check again tomorrow

[terse sierra]

Declining the trade doesn't help me 😅 as I was using it to show it works one way, but you claiming not the other haha

[ocean nexus]

I think it was you that tried to help earlier too, I did clean all cookies etc, logged in back and same issue persisted

[terse sierra]

But ideally, if you can get me the clip sooner than later, I'm reporting to devs but if I can do it, and you can't unless I can show its not working for you, its a bit harder

[ocean nexus]

I can send and decline trades, that's not the issue. But when I am starting the trade and adding cards to it, then the removal of cards works just poorly

[terse sierra]

I understood that, but I opened that for the trade chat issue

Not for the card removal issue

[ocean nexus]

Ah :)

[nimble pond]

So their is no fix for this?

[slender hazel]

Is the issue still present on the newest version? Noticed your screenshot is from an old version

[regal lagoon]

@terse sierra and everyone that are handling the bug reports; can we please implement that when a bug is seen and noted for the devs > add a 👍 / ✅ / /whatever emote to the post.

This will make it very clear that the bug has been noted and directed to the correct channels. right now some bugs are being answered with "noted" and some or not, making it unclear if the reports have been seen or not.

I'm sure they all are, but a reaction to the post is a small effort that makes a big difference

[terse sierra]

Had any not been responded too recently? As I saw either myself or fynn respond to pretty much all

Otherwise sure

And that’s not a dig but genuine as been trying to make sure all get at least a thanks/noted etc

[regal lagoon]

my last two have not been responded to

as far as i can see

[terse sierra]

Kk I’ve noted the one I have logged before

[regal lagoon]

no need for a thank you, just a confirmation that its been noted so it doesnt have to be reported again or wondered if seen

[terse sierra]

The hover one I thought I saw fynn responding to you

[terse sierra]

Thank you is a form of noted

It’s just different wording that’s all

Would love an ss seeing what you mean r/e the trading to share the visual internal

[ocean nexus]

This is what it's like for me in trade chat. Trying with both enters and by clicking the send icon. Nothing happens

And another issue with trading, can't remove cards

[regal lagoon]

last one is the same for me after testing, chrome

[ocean nexus]

Chat issue has been since oct 2024. Card removal appeared just few days ago

And yes, Chrome, latest release

Have tried with both of my laptops, same issues on both of them

[slender hazel]

Card removal fix will go live today

The chat one i can't replicate 🤔

[ocean nexus]

I used to send almost daily trade chat messages, but it just suddenly stopped working, have no clue what I've done and/or what happened

Can't be chat ban, because I can send messages from mobile app

[long shale]

same with the trade chat for me

the send button jiggles but doesn't work
firefox on windows

also bump on this which wasn't noted or reacted to

[long shale]

going from a set to the LB makes the back button useless

gets stuck in a loop of url and url&category=1

[slender hazel]

Fixed

[slender hazel]

Fixed

[slender hazel]

Fixed

[regal lagoon]

good job, fynn. such a good dev

[regal lagoon]

you can still click outside the boxes on this one, but as long as the actual boxes work i guess its fine. no need to 100% hit it is good i guess

[dapper raptor]

is there any estimation when the IMX bridge / function will be fixed? I guess, maybe there is a need for a niche / profile specialist. Just to understand, are we talking about weeks, months or end-of-the-year timelines?
with HRO on board, I expected it to be sorted relatively quickly, but it is still ongoing (and I personally have some valuable cards being basically stuck)

[terse sierra]

No eta currently but being worked on

[slender hazel]

yeah that's intended

[regal lagoon]

sales notifications are now working on iOS. i sold 2 packs and got 6 notifications. thanks @slender hazel you diabolical pos 🙂

[slender hazel]

double it and give it to the next person

[nimble pond]

Yea it is

[long shale]

web animation setting doesn't work for quest modals

it's been annoying like that for like two years at this point

[main vale]

Best mint notification is broken. I went and checked my collection and i have a better mint (a33) for drop, so it shouldnt be showing.

Skimmed through posts trying to see if it had been posted and didnt see.

[slender hazel]

It's just an explanation of what the icon means. If the card is your best mint, the star will be next to the mint number of the individual card

[main vale]

Oh i didnt know that. Thanks sorry for wasting your time

[slender hazel]

No worries 🙂

[long shale]

is every item in the trade supposed to re-render on each action you do? add cards, remove cards

or what's with the flashing

[copper moat]

they are trying to kill off their epileptic clientele

[long shale]

firefox on windows

[long shale]

this thing doesn't work

[ocean nexus]

Now this same issue is with Brave.

Did work for couple of days, but now can't send messages anymore

[terse sierra]

@slender hazel xd just for you to see

[lunar talon]

Not sure what causes this but this just happened. Wouldn’t do anything untill I pressed skip animation

Opened a pack then clicked open another ( I had 2)

[terse sierra]

Which pack
Which device
Which is

Os

[terse sierra]

As a reminder! Please follow the bug template form when reporting issues, we need this information to looking into the reports!

#1243140228378529854 message

[lunar talon]

Sry
2025 core 10k silver pack
iPhone
IOS

Happened once I opened a pack and clicked “open another”

[regal lagoon]

can the multiple notifications for iOS be adressed soon 🙂

[long shale]

[regal lagoon]

good morning mr @slender hazel i hope you've had a good night sleep and a morning coffee

1. 3x notifcations on iOS for pretty much everything
2. Add back circulation on:
   Library main page
   Drop page

[terse sierra]

Got a link to the site where this would be visible/not?

Because whats visible on an external site isnt really useful 😄

What the drop page says, now if thats the same issue would be

[terse sierra]

Still get this issue btw?

[lunar talon]

Happened once again but when I had a stream open on my phone so I assume another video playing canceled it

[regal lagoon]

Isn’t it quicker for you to check the droppage for the pack in question?

[terse sierra]

Yes, but also don't want people being encouraged to report things from third party sites, vs reporting an issue on our actual site. As it's not the same thing, now if there is an actual issue on our site, its worth the report/time checking

[long shale]

https://kolex.gg/drops/933

the third party data is directly coming from the kolex api

[regal lagoon]

I dont see the pack in the store for 2019. Looks like it’s not loading all 2019 packs?

[terse sierra]

Yep, noticed that also, trying to think why that could be

[terse sierra]

@regal lagoon Circulation will be fixed on next update, same for the ability to see those packs, its just pagnation.

@long shale Back button on LB will be fixed on next update also

[maiden perch]

Is the spinner down?

[copper moat]

yes, it gets taken down before a drop usually

[long shale]

clip cards open vertical, should be horizontal, web
https://kolex.gg/card/68a02cbc-9600-46cf-8ba9-ff325d12c2b8/e28cd17f-626c-4b08-ae95-19010ad74865

[lunar talon]

New packages are bugged on iOS app. No pictures , can’t see price

[brazen prism]

not a bug just general feedback, would be good to have function to reset filters? IE if i filter down to collection and want to change back to alll 2024 i have to navigate away

[regal lagoon]

pack market seems broken on both iOS and web

[south galleon]

Yep I had issues with it last night

[dapper raptor]

Circulation box is not displayed anymore on preview pages of the cards (with different collections/sets).
It used to be on the right top side

[regal lagoon]

Fixed in next update. I reported it last week

[dapper raptor]

https://kolex.gg/market?need=true&season=2025&type=pack
Packs for 2025 are bugged. they are not displayed and the screen constantly blinks. It says "Showing 0 f 0 results" and jumps, up and down
Chrome/Windows 10

pages for other seasons work well

[regal lagoon]

@slender hazel @terse sierra is this noted? Broken on iOS too

[terse sierra]

Can you see?

ss*

Because they are displaying/wroking for me on Chrome

Working(

So would like to compare/look

And if you are using vips extension, humour me and turn off just in case and refresh/check

I highly doubt its that

But I honestly never know anymore, and if im on chrome/its working for me its weird, although @regal lagoon you mentioned iOS, ill check there in a sec also

[regal lagoon]

iOS just says loading

no extension

[terse sierra]

That's very strange, as im having no issues there hmm

[regal lagoon]

if i do all seasons it stops at this "Showing 40 of 508 results"

[terse sierra]

Yeah curious why that's different

As the pagnation is working for me too

And I'm not on the testing env, but live... hmm

[regal lagoon]

clearing cache fixed the pagnation on all seasons, but 2025 season still nothing

[dapper raptor]

yeah, that's how it looks like for me. and the "showing 0 of 0" blinks all the time
no vip's extension
it went like this after the Cologne Premium packs were released and un-released

[long shale]

show your filters

[terse sierra]

Just has season 2025

Go to market, Packs, set season 2025. That's all I did

[dapper raptor]

I clicked F12 (to enter the hacking mode that is used for VIP's website) and got this info
so there are many errors when trying to get pack templates. maybe your account is special and does not get any errors

codes are different

B5DBE8, F27CAB, BFA57A, AC56A5...

[slender hazel]

@dapper raptor @regal lagoon Is this still happening? I've looked at the error and that same request is working on my end 🤔

[regal lagoon]

its working now. both web and mobile

[dapper raptor]

when I open "listings" for packs, two things don't work:

1. filters do not work. when I chose pack type, nothing happens, it is not sorted at all. only seasons work
2. I can only see my first 40 listed packs. when I scroll down - nothing happens. I cannot see packs that are listed apart from these packs. price acc/dec does work. but then I see only the most expensive packs. so if I have packs listed in the middle - not the first 40 and not the last 40 (based on price) - I have no access to them

Chrome/Website/Windows 10

[regal lagoon]

this bug has been around for a while on web now. when you buy packs you have to refresh the page if you want to buy more.

IEM Cologne standards for example:

1. Buy 30 packs
2. Click "Do nothing" on the open or close page
3. Try to buy new packs
4. When doing "Buy now" you get the same Open or do nothing screen. You have to refresh to be able to buy new packs

[lunar talon]

Kolex Username: AceVoltage

Newest IOS / IPhone 15 Pro

Animations still don’t play
When opening a pack. Doesn’t matter what pack. Just get shown this then have to click the skip button

[sour heath]

Same thing on the iPad Air M3 I just got.

[lunar talon]

I’ve had this going on for a while

[sour heath]

My iPhone has been a problem for the app since they updated it so I gave up trying to use it.

[regal lagoon]

web > Kolectiv > Market > card doesnt fill out
https://kolex.gg/market/card/60002?collectionIds=16014&season=Kolectiv&type=card

market does not show anything with default filtering. if i filter on specific collections it does

gm @slender hazel ❤️

[slender hazel]

Good morning @regal lagoon ❤️
Would you mind telling me if you're on an apple device and what browser pls

[regal lagoon]

this is an browser of the type Google Chrome on my superior Windows computer. please let me know if i can be of other assistance

[slender hazel]

@regal lagoon Sir, you may check that card again

[regal lagoon]

good job, mr dev

all before 9am

[dapper raptor]

I have a similar issue, but it is not fixed for me
default filters - nothing displayed on the market for Kolectiv
but there are 3 recommendations, which I guess are on the market

[regal lagoon]

this wasn't the thing he fixed. post above was the one he referred to

[long shale]

kolectiv feed item name is blank
also history shows coins instead of eth

[regal lagoon]

bump

[dapper raptor]

Kind reminder: Leaderboards for Founders Editions (CS) is still broken

[terse sierra]

Appreciate the ping, is still noted for being resolved

[regal lagoon]

the font on Kings League web (kolex, not KL site itself) is different and much harder to read than the other categories. Please look into make it similar

[golden oasis]

How do you fumble an opportunity for this @regal lagoon ?

Don't worry I got you:

[regal lagoon]

i dont want to gloat

[sly hatch]

7000 packs!? How is that possible? 😄

[regal lagoon]

lots of coworkers and friends

[sly hatch]

I hear you, maybe it should be reported then.

[sour heath]

Why is that?

Not that eirikri and I get along, he has me blocked, but just because you have pacsk does not mean you need to open them.

[sly hatch]

Never mind, just this comment: "lots of coworkers and friends", but just let it slide.

[regal lagoon]

.

[dapper raptor]

daily and weekly quests are gone. web app (windows / Chrome) - the same on mobile iOS

[sour heath]

Same for me.

[terse sierra]

Visible for you now?

[dapper raptor]

yes, started working, many thanks!

[ocean nexus]

Might be related to this issue, but yesterdays completed objectives hasn't resetted for today

[dapper raptor]

I think now the timing has shifted for whatever reason. in the past it was like 6 pm for me. but now it is around 9 am

[ocean nexus]

Interesting... Will see how it resets tomorrow

[ocean nexus]

+24 hours has passed and the daily awards hasn't resetted for me

Timer does run and it already says ~20 hours to reset

[ocean nexus]

Looks like the reset has changed from 19.00 to 07.00 (CET +1). Hoping it wont change anytime soon to any other, just need to change my daily routine order for this =)

[long shale]

the modal for editing a listing shows the wrong value for 'you receive' on initial load

[long shale]

can't rotate clip cards so they're all sideways

[golden oasis]

It’s a feature, rotate your head and get a good stretch.

[dapper raptor]

I think Core 2025 Premium should not suggest that they contain cards from the New Refreshed Core Premium
The same refers to the Standard Packs - they also claim they contain new DLC core set

[terse sierra]

Will look into it

It could be as it pulls from same overall collection

[dapper raptor]

could be. the collection link is the same. I am just worried, for those who do not know, so they are not dissapointed by buying/opening a pack and not getting some part of that collection as it is in other packs

[terse sierra]

Will flag it to Joe

[regal lagoon]

can you please fix the marketpage for Kolectiv? All collections doesn't show any listings. You have to filter on specific collections

@slender hazel

[ocean nexus]

Can't send any trades.

Just gives "some of those items are no longer available".

Tried refreshing page and just selecting one card instead of multiple, still same issue

[dapper raptor]

I bought a bundle on the market. it contains 43 cards. As I understand, I cannot use those cards until I dis-bundle them, until I remove them from it
However, there is no button to delete a bundle or disassemble all its content
the only way out is to click on each of the cards and then click "remove cards" button. I don't think this is how it should be working

UPD: "delete bundle" button appears only when it is empty, so it does not fix the problem of clicking on each single card to disassemble the bundle

[terse sierra]

Are they items that you have on market, or somewhere else? Maybe in a bundle?

Specific cards that are showcase or the above cannot be used in trades often

[dapper raptor]

no, they were part of a bundle and thus blocked
once I "removed" the cards from the bundle, they became fully usable. the problem is that you need to click on each card (and 1 bundle may contain up to 125 cards) in order to make them usable
"Select all" button will fix it, but not there yet

[terse sierra]

I was responding to the other guy btw

I noted your issue 😄

[ocean nexus]

Oh, it might have been for that reason. I don't have those, but the other one might have then, thanks for clarification, will know better in the future

[terse sierra]

Worth checking just in case

[dapper raptor]

I doubt it's a bug, but it was quite strange. I crafted 31 "Train" cards since the new Refreshed Core release and out of 31 cards crafted, I've got only 1 Reframed (i.e. 3% chance vs 25%). In the past, it was totally different. I don't know, maybe it's only my bad luck. I tried yesterday and today - the same issue
I hope it has nothing to do with the fact that old Core Reframed are already crafted 75/75 and they are not impacting the general crafting percentage

[terse sierra]

Will look into this

[sour heath]

I just crafted half a dozen or so Reframed tonight.

[terse sierra]

Could have been just insane unlucky but still

Worth a flag

Appreciate the info @sour heath

[sour heath]

Me? Insane lucky? Nah.....

I think we just don't have a lot of people crafting at the moment.

[terse sierra]

Haha i meant nobody being insanely unlucky

[sour heath]

Oh yeah, read that wrong.

[ocean nexus]

I have pretty much the same observation. Feels like it's reframed every 15-20 crafts

91 crafts
87 Trains
4 Reframed

[sour heath]

I have cranked out about 20 of the new Reframed so far. I didn't keep track of my crafts though so I have no idea how many I did.

[ocean nexus]

I didn't keep track either, just browsed some of the history from the alerts, could be a little more crafts, but I'd say that's most of it

[sour heath]

I just think there isn't a lot of crafting going on.

[ocean nexus]

Luck continues to be poor... 19 crafts, 1 reframed and 18 trains :)

[dapper raptor]

I did 10 crafts today. 10 trains. Maybe we have different win rates, or it depends on your LB score 🙂

or the fact I use exclusively the cards from the OLD Standard Packs, not Refreshed cards (as Standard Refresh Packs are not available yet)

[sour heath]

I'm using cards from Standard packs I buy out of the store.

[dapper raptor]

conspiracy fell apart 🙂
I doubt there is any. it just feels very strange, given my past experience with so many craftings. and with @ocean nexus on board, I do not feel lonely 😄

[sour heath]

But I like consipracy theories......

[dapper raptor]

who doesn't?

[nimble pond]

not in the general trade chat and neither in the chat inside a trade

[ocean nexus]

Wouldn't hold my breath... been like that since last years october :D

So far have tried with three different computers and three different browsers, all the same. App does work, but not browser

[dapper raptor]

upd re crafting: 27 train crafts. 26 train cards, 1 reframed. 3.7% winrate

[sour heath]

Eight crafts, one reframed. Are you doing them all back to back.

Last night I did five crafts and got one Reframed.

[dapper raptor]

Yes. All in one go. Mostly using web page and autofill. Weird. I’ll check the overall crafts, just out of curiosity. It has never been an issue for me in the last. Now it is just laughable. But in the past I mostly used Vip’s tool for crafting

[dapper raptor]

Ok, I did some math. After Refreshed launch, there have been crafted 1842 Train cards and 240 Reframed cards, which is roughly 88.5% and 11.5%
Thus, it is not 25%

I think the problem could be that ALL original reframed have been already crafted. and in fact, the chances are different. so 75% to get from Refreshed (with 25% out of it to have Reframed) and 25 from Original, but because original have exclusively Trains, there is no 25% chance to get Reframed from Originals (as no cards left)

yet, even if that's the case, the chance must be 18.5% [i.e. 25% out of 75% related to the original] vs 11.5% as per statistics

[terse sierra]

It doesn’t state 25% reframed

It states 75% to roll refresh which is train or reframed which is relative to how many train vs reframed there are or 25% to roll from core crafts which is only train

You are mixing numbers a bit

75/25 is solely refresh or core original

The odds of train/reframed are obviously based on the total amounts of each comparatively

[dapper raptor]

you are right!

chance of getting Reframed should be 75% * (11/55)

[terse sierra]

No?

Reframed are rarer than train

6.6k train vs 825 reframed

So you need to hit 75% for new, then... you go from those two

If you hit the 75%:

• 11.1% of crafts are reframed
• 88.9% of crafts are train

(Basing off original circ not current ones)

[terse sierra]

Remember its total amount of cards in comparison essentially

So 11/55 is not a 1:1 comparison when its 6.6k vs 825

[dapper raptor]

Got it

And that’s actually the statistics! It fits

[terse sierra]

😄 You had me scared but then you also have to factor 25% to essentially just get a train anyways from first Core

[terse sierra]

Haha yep! It does work :p

[dapper raptor]

But I had a feeling it worked differently for the original crafting

Because following your logic/approach, it would never happen that all reframed are crafted and trains are left in variery

It would have always been a ratio / balance between crafted trains and reframed. Whereas in our case, all 75/75 have been crafted long time ago

Interesting

[sour heath]

You guys are giving me a headache.....

[terse sierra]

haha 😄

[dapper raptor]

for Chengdu Premium, 24h cool down period has passed, but I do not have an option to buy (again) bundles

[sour heath]

I think once they get to a certain percentage of packs left, the bundles are gone.

[dapper raptor]

Yes. Less than the biggest bundle, I think

[terse sierra]

Yep limit was removed a little bit late on it, but bundles are reduced as less packs exist

[obsidian yacht]

Badge section in-app dont display correctly, sections don't have a drop down to show what badges you own, and the filters obscure the top most section.

[dapper raptor]

webaapp crashes when I try to access collections via the library

[terse sierra]

You know I need more information than this :p

Is it all collections? As I seem to now replicate this on Core but nothing else

[dapper raptor]

windows 11, chrome (automatically updated)
I was trying to reach out to this collection:
https://kolex.gg/collection/cs/collection/2025/Events/13696

[terse sierra]

Core/Events seem to not work in 25, rest do okay

[dapper raptor]

and for this it works well https://kolex.gg/collection/cs/collection/2025/Active Leaderboards/14390

[terse sierra]

Yes, seems to be events/core that crash

[dapper raptor]

yes, exactly

[terse sierra]

The rest seem to work

[dapper raptor]

Core is also cursed 🙂

btw, I tried with 2024 and 2023 - the same problem for Core and Events, but ok for others

[flat quiver]

KL market seems to do the same

https://kolex.gg/card/1e6972f5-b172-4187-853a-fb1c93917adb/ace0dc42-a04a-4293-b288-451618ec90f6

[terse sierra]

Check if its fixed now

[fleet cipher]

I forgot to take a screenshot and don’t have crafting material now but, when crafting multiple cards on mobile the notifications stack. I.e.:

• After crafting card A, I get the notification that I crafted it at the top

• I swipe it away, go to craft another one

• After crafting card B I get notifications that I crafted card A and card B (two at the same time)

• Swipe them away, rinse and repeat with many other cards.

So by the end of crafting 6 cards I had 6 notifications cluttering my screen which I all needed to swipe away to look at the card

If somebody else has this issue pls provide screenshot

Alternatively send me crafting material so I can recreate it ;)

[fleet cipher]

Thank you!!!

It's exactly that

[terse sierra]

Will report

[dapper raptor]

yes, fixed now. core works. but there are still some issues with library/market display
I get the same error when, when viewing a card => click on a "Market" listings tab

the same issue with this sticker:
https://kolex.gg/sticker/d513ad74-b039-4704-9b99-47f23fcbeac3/

Chrome/Win 11

[terse sierra]

Elaborate further on the library/market display please, I need to know specifics

[dapper raptor]

any card, this for example:
https://kolex.gg/card/a5b0ef77-2fe5-470c-ae78-e5d9e18eee8c/e7e8b7c9-c345-4864-877f-a11ec3017483

when I click on MARKET - it crashes

[terse sierra]

Interseting, I cant event get to that page, crashes out on the one before

[terse sierra]

@dapper raptor Can you check now?

[dapper raptor]

great, it works! you are a magician, ty

[sour heath]

Anyone else seeing this when they open packs? Been like this since yesterday.

[terse sierra]

ty logged it

[dapper raptor]

I had a similar issue when crafting Chengdu cards on Tuesday. In browser. Chrome

[ocean nexus]

WOAH! This finally works, only took ~14 months

[terse sierra]

Believe me when I can say, there is no logic to this situation

You were not chat banned

Others could type etc

No idea why it randomly stopped you lol

[ocean nexus]

Yeah, I know that I wasn't chat banned, because I could send with the mobile app easily, sending messages in PC browser just didn't work on any computer and any browser I tested :) Just as weird as most of PC problems, more mystical than logical =)

[terse sierra]

This one especially haha

[dapper raptor]

My emails to support@ are ignored for two weeks (I’ve already sent reminders). Are there any alternatives to knock on the Kolex’s door?

[terse sierra]

Can you drop me a dm

Shouldn’t be the case

[obsidian yacht]

Desktop- Chrome

When trying to top up account via debit card, it skips the cardholder name step when you select your card, making it impossible to deposit

[regal lagoon]

@devout dock let the man deposit. we need all the money we can get

[sonic nest]

keep going in circles with the support bot 😄

information was provided before

[terse sierra]

@fallow plover @tight lodge

[tight lodge]

Is this mobile or web?

[sonic nest]

web

[tight lodge]

Will take a look at this.

[tight lodge]

Can you please clear your browser cache and try again? 🙂

[obsidian yacht]

Seems like I'm the only one with this issue 🤔

[sour heath]

When I deposit, I have all my info already saved so I just pick the card, enter amount and my 3 digit code from the card and then it just does the transfer. I only ever entered my other info once.

[sonic nest]

worked 🙂

[obsidian yacht]

🤔 all my info has been saved, and ive always had to type the cardholder name in, but now when I get to confirm deposit it just tells me I need to enter the name, but it never gives the option to put the name in.

[fleet cipher]

Seems to multiply any notification. Also, after 5-6 crafts, app becomes so laggy it’s unusable, had to restart it a few timessss

[obsidian yacht]

The support function has gone strange on me, it didn't notify me I had messages, closed the ticked due to inactivity.

I then opened a new ticket but I can't see that anymore, it's like it's deleted itself.

I still can't deposit due to the cardholder name error 😢

[terse sierra]

Drop me a dm with screenshots on the cardholder name part

[obsidian yacht]

Will do blue, thanks ❤️

[sour heath]

Excuse the interruption @obsidian yacht , are you trying to deposit on the web?

[obsidian yacht]

Yes, like usual 😊 but wether I do it through my mobile browser or on a PC, same error happens. It's being looked into thank god 😊

[sour heath]

After I select the card I want to use, I get this:

Hovering over each one of the checkmarks gives you what info is in them.

[obsidian yacht]

Same, then I type the amount, gets to the enter cvv number to confirm, then pops an error up to say a card holder name is needed.

And clicking any of those circles brings me back to the card select 🤔

[sour heath]

That was gonna be my next suggestion.

The third one is Billing Details.

[fleet cipher]

To my knowledge there is no way to look at market offers you get on mobile. They are not in trades or anywhere else

[regal lagoon]

you would think this was a pretty easy and important fix as it just fundamentally breaks the marketsection on Kolectiv. but guess not

[terse sierra]

This is fixed I believe in an upcoming build

And changes to the web

[fleet cipher]

Counter on the front page of the app is incorrect, the decimal point should be one to the right (622,693.93)

[sour heath]

On the web app.

[regal lagoon]

when i have it filtered to example season 2024 in market, and then open the notifications the filter resets to all

it looks like opening the notifications resets a lot of things across the site. if you're in a set-view for example IEM Chengdu 2025 > Go to the Players collection > open the notifications tab > It takes you back to the "frontpage" of the set with the packs etc

[long shale]

market tier filter doesn't work
transactions text is not readable on dark themes

[regal lagoon]

My profil > For sale > Change > its set to All Categories by default. Changing it to "Counter-Strike" or "Kings League" does not work on this page, but when you then go back to other parts of Kolex (Home/Collect/Sets etc) the category is then set to the filter category you chose on Profile > For sale

• Filters needs fixing
• I don't think filtering on that particular page should alter the Category set for the rest of the site if possible

[regal lagoon]

when I'm on this page for example I dont see the highlighted information until i've scrolled to the bottom of the listings https://kolex.gg/market/pack/13037?season=2025&type=pack

[dapper raptor]

indeed. and what's the use of "mint allocation" section for packs?

[regal lagoon]

I use the theme Kolex.

If i go to the section Kolexibles it changes to the theme Kolexibles. If i then close the tab while in that section and reopen Kolex the theme is set to Kolexibles for all sections and I have to change to Kolex again.

Kind of annoying

[terse sierra]

Reported all bugs

[regal lagoon]

Example: I'm in 2020 > Collections > Special Editions > Legions. If I then click the the back button there it takes me all the way back to My cards filtered for 2025

it should take me back one step imo

[terse sierra]

This is going to be phased out as sets will replace collections

[dapper raptor]

Filters on market listings still do not work in Kolex 4.0, for packs at least. I picked up a specific pack but no filtering occured

[dapper raptor]

in the LB section, there is no reset button anymore in filters
so once I've chosen a country or year, I cannot go back and have "no country" or "no year" option. i need to reenter LB again to reset

[nimble pond]

Not every card in their collection shows, even if they are in the same collection, I don't know if this is a bug or not but would be nice if it showed the best cards from every collection

[nimble pond]

the sale ended the offers shouldn't be there I think 😅

[copper moat]

Can't remove cards from showcases; when clicking the "X" to remove it just takes you to the card you're trying to remove

[fluid matrix]

This happens when I try to access Fantasy.

Can anyone help?

[terse sierra]

Which browser etc

Need a bit more info

[fluid matrix]

google chrome

[terse sierra]

Any specific add-ons/extensions?

Ca you try clearing cache

[cerulean orbit]

CS2 Fantasy area of the site - Chrome

Knowledge base - leads to a "this page does not exist"
Revisit fantasy tour - does nothing

[long shale]

sort by card bonus doesn't work on web on market listings

[graceful ibex]

Kolex Username: Huol

Poco F8 Ultra
OS: 3.0.7.0WPMEUXM

Unable to access menu on website due to the Kolexible banner

Browser Opera GC

[terse sierra]

Can you try another browser and check too?

And is it only from that page if you go back to main page?

[slender hazel]

It does tho?

[long shale]

not here

[slender hazel]

Ah, thanks

[graceful ibex]

Same on Chrome and Edge, only this page (sorry for the delay)

[terse sierra]

Ok ty will log tomorrow

[dapper raptor]

UPD: FIXED, thanks 🙂
crafting for Train is broken. it does not see Superior cards. the same on mobile app - when trying to pick cards, it does not scan my superior collection saying I have nothing, though I have many
so the problem is on both - web (Chrome) and mobile app (iOS)

[dapper raptor]

for packs: in the past, there was a possibility to view when the pack is minted (earlier mints, later mints) and also to chose which pack to open next (more recent or the oldest)
this function is now unavailable / broken

[dapper raptor]

Filter for Market listings does not work:

1. When I go to a specific collection in the library and then click - "View on Market" to see all market listings for the missing collection, it brings me to a general market with no filters set. So it is broken

that's the result after trying to get all market listed for a selected collection - Team logos in this example:

2. Even more crucial, when I try to filter all available listings by a specific collection (Team Logos, in my example), I have to chose a Set first - which is Core 2025. But then all the sub-sets from Core 2025 are displayed / checked. And to filter by a specific sub-set (i.e. Team Logos) I have to (!!!) un-check ALL other 28 sub-sets. What the hack is this?
   I just need to filter with 1 single sub-set, and now it is nearly impossible. Add "uncheck all" button or fix this Filter otherwise. It is not usable / useless

web / chrome / windows 11

and please return "List View" for collections, as it was before

[terse sierra]

This needs tob e feedback not a bug

[dapper raptor]

🙂
Yeah, I see you point, but I would still consider it as a "bug" as it was available in the previous version, using the same updated engine, and was widely used. and some elements are already in the new 4.0 system, with the cards for trades being listed in a list view, crafting - the same List view, when you pick mints, etc
so it is not new feature but a deleted / nerfed old, I guess it requires just adding a button for a list view that will work as it used to be

[terse sierra]

It was an intentional remove, that's not a bug as the entire view got redesigned/changed

😄

But yes, its already been noted as feedback from the launch of the new site

So no need to repeat it actually, as I already logged that

[dapper raptor]

but it also displayed all mints, including below 100, it showed how many cards are per the player, it allowed "select them all" function and mass list / mass delist, select some cards, list directly from that List view (without opening each card), send to IMX
and it also showed Circ
all of this is gone. it is not just how it looks like but a huge functionality that is gone. that's why I call it a bug as all these features, very useful for those who use desktop website, are not available anymore

[terse sierra]

Again, it's been noted for review, although worth noting that List view didn't show all mints still, it was capped at a specific number

But making a note of the feedback

[long shale]

i don't think the item carousel should look like this

[dapper raptor]

zoom in or out, it will look a bit different

[dapper raptor]

filter for market apparently does not work with Founders Edition - I picked HB as a filter, but it does not work

[long shale]

#🌍｜general message

[long shale]

Market, select drop core premium, doesn't show white cents
Android

[long shale]

This can't be the expected behavior of opening packs

At least add a button additional to the swipe

[terse sierra]

You know full well you should provide phone/os

Because this helps no one blind :l

[long shale]

but android, s24 ultra

[terse sierra]

Exact os version is useful for bug reports

[long shale]

android 16
app 5.0.6

[surreal crow]

Thought I should have gotten mythic or redeemable here?

[regal lagoon]

its just a badly worded. the 6th card here is the team player

"Note that redeemables & mythics will be inserted as a 6th card slot." this one could be rephrased

[surreal crow]

Yeah, that’s why I was confused, makes sense now

[terse sierra]

Needs to be updated to include legendaries

[graceful ibex]

Werid looking vitality logo in fantasy atm
On Browser

[ocean nexus]

So, I'll be missing the 50k reward for 28 days of logging in to the site because weekly/monthly quests didn't work for the first ~1.5 days in the beginning of the month and there will not be 29th.

And this weekly/monthly reset thing is definitely not new thing, happens almost every time, but only effects February

[regal lagoon]

my 28 days quest completed as normal today

[terse sierra]

and thats a bug or?

[regal lagoon]

no but you could read the post above

[long shale]

Lol

[terse sierra]

All good ty

[ocean nexus]

Yeah, worked for me too, forgot that I have one day "delay" on these

Other quests resets at 6 AM, but monthly (and weekly?) have some other time when those reset and the timer that is displayed on site is not it

[cursive hazel]

when trying to trade ill click on anubis and riflers and it says no items found even though they do, might be a glitch

[regal lagoon]

i think i just sold something from Kolectiv, but neither web, mobile or API feeds shows what i sold

this was the item I sold

also happens when listing from Kolectiv, so something is def wrong there with the output

edit: Listing packs gave the correct output with showing the pack name

[terse sierra]

@slender hazel For Visibility btw 😄 but ill report/log this also

[dense wigeon]

My Property Slice has a problem when I launch the app. Not sure if I need a dev or a plumber 🤷 (iOS 26.4, iPhone 17 PM).

[opaque dagger]

Same here, app gives this javascript error and web gives 404 not found error

[dense wigeon]

I'm only seeing the problem on the app, web working fine for me.

[terse sierra]

Being locked app

Mlooked into *

[opaque dagger]

Just a small correction
I get this error only in Trades page
On web the console shows the same js error (cannot read property 'slice' of undefined)

[sour heath]

I bought it.

I was able to set up a trade and send it from the web app but the trade recipient can't see the trade. When I select Outgoing Trades:

I get this page:

Also re: the Kolectiv buy:

[scenic mulch]

I’m getting same on my iPhone as well. And can’t access trade page on website via safari browser either. When I try on safari I get same error as Grandma Crypto. Hoping there is a fix soon. I want to trade!

[sour heath]

Not sure what changed but I can see trades again.

[slender hazel]

Yup, apologies for that crash 🙇

[scenic mulch]

All seems fine for me too. App working again as well

[carmine oyster]

My pubg reward cards are showing in cs section

Also in web too

[opaque dagger]

Trying to open KL France packs, got this visual bug (1 and 2)
Opened the last card and its okay (3)
But when tried to open other cards got 404 (4)

If i open using "reveal all cards", I still listen the "wow" sound but got the same 404

For some reason, this doesnt happens every time (just opened a pack without problems

[long shale]

Spinner cards in sleeves
Android

[dapper raptor]

looks awesome!

[edgy gazelle]

Can't access kingsleaguehro as there it says is a certification issue and security can't be guaranteed. Tried another browser still the same problem. I can access it only through kolex now, this means i can't use it proper as there are a lot of bugs( can't apply boosters, is a clumsy use of it..).

[sour heath]

No issues with Edge

Chrome looks good also.

Also works on my iPad and iPhone with the KL app.

Did you try refreshing?

That invalid certificate thing pops up when it doesn't get renewed.

[edgy gazelle]

i deleted cookies tried different browser not working same thing appears on all browsers.

[edgy gazelle]

may it be some ISP blocked certificate as gambling site or something towards that?

[slender hazel]

@edgy gazelle please use fantasy.kingsleague.pro going forward 🙂

[edgy gazelle]

Worked like that.

[sour heath]

Ohhhh, this I did not know.

Need to change that bookmark.

[dense wigeon]

On Desktop, can't open the crafting drawer/page when on the Spinner page. Have to navigate to another page then Crafting.

[long shale]

I assume it's from bundles
please add an event for this
I reported this 9 months ago

[long shale]

Android

1. LB placement not shown
2. Stickers not working

[terse sierra]

Will take a look ty

[obsidian yacht]

My two new additions to the forever home are missing the sigs on the digital cards 😢

[sour heath]

All of mine have been that way the entire time.

[terse sierra]

Being worked on

[terse sierra]

Is this a specific collection for stickers or general? As I tried a few and they worked

[long shale]

HL ence, faze
2020 sticker set

[terse sierra]

Checked on android now, I see. I checked on iOS

[long shale]

[floral cedar]

👉 Kolex Username: Mitsuro

👉 If Web > Browser & Browser version: Microsoft Edge Version 146.0.3856.97 (Official build) (64-bit)

👉 Describe the bug: Crafting link is not working from Prize Wheel page

👉 Video / Screenshots of the bug: (Not important bug for me, just noticed, refreshed this page begore and tried to restart the browser)

[terse sierra]

ty will report

[regal lagoon]

kalel mentioned it here on march 29th smh blue

[terse sierra]

I will see that when I open my logs xD

But until I check I just instinctively say getting to it

[long shale]

'edit listing' modal has a wrong value for 'you receive'

it resets to the correct value if you change the price

[dapper raptor]

"Quick buy" function/button does not work for CS founders edition, but there are market listings. For any set of the Founders it is broken

[graceful ibex]

IEM Rio appear in Collections -> Events but not under Sets -> Event Colletions

[wintry hound]

IEM Rio dav1deus card has dav1g picture

[ocean nexus]

This has now extended to trading. Can't see IEM Rio cards when trading.

[ocean nexus]

Been over a week that can't see Rio cards for trades. Any estimate when this might be looked at?

[sour heath]

We could trade them at one point though, couldn't we?

[ocean nexus]

Yeah, did almost daily trades with Rio cards up to that point, but now it's been over a week that those aren't showing up under the events category and cannot be found anywhere else either

[long shale]

any time i get a low mint the card is hidden here

firefox

[crisp flicker]

Error when I sell FURIA pack

[sharp willow]

Don’t think Kolex has made them marketable yet

[sour heath]

They are now.

[humble vortex]

Spin Error!!