can't play

[spare rose]

my friend doesn't get messaged by the bot when he is a captain and as he didnt get the message he got banned for not replying or something like that how do we fix it his @odd edge

<@&534030639662366749>

[latent torrent]

check discord settings, most of the time when this happens the player has dms from server users turned off

can the bot dm him in general?