#ARK Update

1 messages · Page 2 of 1

potent gazelle
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Yay!

dusty cliff
#

I SEE IT

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Let’s go

river ridge
#

Woooo

plush kayak
#

Reload the webinterface, if you dont see the map

solar cape
#

😄 😄

sleek halo
#

I swear I've hit refresh 139,043 times in the last four hours.

manic needle
#

Yessssss

plush kayak
wooden sun
#

bout time

river ridge
#

Thanks med, appreciate all you've done

faint trail
#

Its there! hallelujah

half heron
#

nice

faint trail
#

thanks @plush kayak
3044pepeclap

plush kayak
#

Sorry for the delay guys...

river ridge
#

All good buddy <3

steel nexus
#

i dropped my spagettios

solar cape
#

oops

river ridge
#

It's OK, just refresh

plush kayak
#

give your server one minute

solar cape
#

someone already broke it 🤣

steel nexus
quasi girder
steel nexus
#

i make things work by turning it off and on

plush kayak
#

every customer change now his settings

solar cape
solar cape
delicate badger
#

hey guys im new to hosting is it normally hard to find your server or do i have to wait? thanks

plush kayak
steel nexus
delicate badger
#

thx

plush kayak
#

and many other games xD

river ridge
#

I can now sleep!!!!

steel nexus
#

i cant ):

solar cape
ancient sedge
#

My rag says its restarting then it automatically stops

steel nexus
#

they are all complaining like lost children in a mall

solar cape
#

gonna be propping my eyes open with matches today

dusty cliff
#

Hmm, server says started on Nitrado but not showing up on Ark. I’ll try rebooting it. Anyone else having this issue?

solar cape
#

give it some time

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usually always the case with new maps

steel nexus
#

uh oh

#

someone made a opposie

dusty cliff
#

Oh no lol

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Mine too

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My Gus.INI was completely blank for a second, then it restarted and it’s good, but still restarting. Maybe issue was related to that

steel nexus
#

someone swapped the update flashdrive with roblox uh oh

dusty cliff
#

Now it’s started again, let’s see if it shows up

steel nexus
#

mine no goodnitradowhat

solar cape
#

ive had players online

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but saying its restarting 🙄

steel nexus
#

ohhh one startedddd

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poggg

dusty cliff
#

Oh yeah it keeps crashing

steel nexus
#

one of mine is doing that

#

flashes yellow then green then yellow

dusty cliff
#

Hmm

steel nexus
#

someone did a oppsie

river ridge
#

Oh god

steel nexus
#

i lied they all doing it now

river ridge
#

Maybe I won't get sleep after all..... 😆

plush kayak
#

guys...

plush kayak
#

i whish you a good night xd

steel nexus
solar cape
#

mine seems to be stable

dusty cliff
#

Lol

dusty cliff
steel nexus
#

mines are back on green but i wont be happy till it stays there

solar cape
#

ahh im a fool 🤦‍♂️

#

i have my maps set to daily restart at this time 🤣

steel nexus
#

i lied again

plush kayak
dusty cliff
#

Okay sounds good

steel nexus
#

it do boom boom again

solar cape
#

everyone trying to transfer and the servers are going through the daily reboot

steel nexus
river ridge
#

So far so good here!

steel nexus
#

i feel attacked

solar cape
#

mine seems stable

hollow crown
#

Whine keep shutting down

manic needle
hollow crown
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Mine

plush kayak
plush siren
#

Mine says “we are currently working on lost island” and won’t do anything. Anyone else on Xbox getting that?

steel nexus
plush siren
plush kayak
plush siren
hollow crown
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Servers just keep shutting down after restart

steel nexus
#

anyone else in restart loop?

solar cape
#

ahh

soft tree
#

Yep 2 of 7

solar cape
#

the web interface went down 😦

manic needle
steel nexus
#

uh oh

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someone made a oppsie

solar cape
#

nevermind its back

steel nexus
soft tree
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They were removing a message

glacial pelican
steel nexus
plush kayak
#

Gives our system some time. The server restarts take a while, as all restarts take a long time because of the update. But your server will come online in any case!

soft tree
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Thanks

plush kayak
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xD

solar cape
#

🤣 RUN Med!!!

plush kayak
#

xDDD

hollow crown
plush kayak
#

but please wait min. 30 minutes

dusty cliff
#

That’s why it doesn’t even show up in game

warm crest
#

so is it normal for one of my servers to be up and working, but 2 still down? looking back at the chats there appears to still be work going on, ya?

solar cape
#

im making all kinds of errors in all the excitement 🤣

river ridge
#

Right!

Time to grab a small amount of sleep!

Take care everyone!

And thanks again med, you've been great

manic needle
#

It’s working 😁😁😁

steel nexus
#

its not for me reeeee

#

im calling med 🤕

solar cape
#

too late... looks like he ran and made his exit whilst he could

steel nexus
#

how dare he

solar cape
#

go keep the support staff on their toes 🤣

steel nexus
#

i am

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this overnight worker loves me

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hopefully

solar cape
#

damn i want a go

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save some for me 🤣

wooden sun
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servers are restarting

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again

steel nexus
#

no

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i thinks its a bug

solar cape
#

im not having any issues but i can make one

steel nexus
#

mine fully stopped itself after a while

#

oh oh

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theres a call queue

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thats never good

prisma bramble
steel nexus
dusty cliff
#

Yep still a restart loop

solar cape
#

i used my test server for lost island... completely forgot i used higher dino levels for testing 🤣

dusty cliff
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Looks like I’ll leave it be and try tomorrow

steel nexus
#

me 2 im in queue for a call

delicate badger
#

Me too, server restart loop

prisma bramble
#

We have rights

plush kayak
#

Guys please give your server some time

dusty cliff
solar cape
#

Med go to sleep!!! 🤣

plush kayak
#

Your server will be starting, but it need time for the update install

hollow crown
#

So a restart loop is normal

plush kayak
warm crest
#

oh is that what's going on

prisma bramble
#

100000$ to be first in line for update

plush siren
#

^ for med

steel nexus
#

and and

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a sugar cube

plush kayak
solar cape
#

i liek sugar.... i want the sugar cube

steel nexus
#

no

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only for new dinos

solar cape
#

gimme sugar....

steel nexus
#

no

solar cape
#

ill give you my server.... it has 0 issues and is online

steel nexus
#

hmmmm

prisma bramble
solar cape
#

for 1 sugar cube 👀

steel nexus
#

ill take it

plush kayak
steel nexus
#

you saw his offer

solar cape
#

🤣

steel nexus
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gimme da details pepenoted

solar cape
#

73.243.27.15:7215

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👀

dusty cliff
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Is that your server ip lol

solar cape
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no lol

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just random numbers i typed in

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but i want that sugar cube

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im gonna need it to get through work today

steel nexus
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jokes on

#

you

dusty cliff
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Oh yeah invalid ip lol

steel nexus
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it was salt

prisma bramble
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That's it we are taking legal actions

steel nexus
#

mr police

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take him away

prisma bramble
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We tried to resolve this the easiest way

solar cape
prisma bramble
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But no luck

steel nexus
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uh oh

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get pranked

hollow crown
steel nexus
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its normal

solar cape
plush kayak
steel nexus
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pov me talking to support

plush kayak
steel nexus
solar cape
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heres me wondering why my laptop is going soo slow....

steel nexus
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also he said they closed the interface might be for your cases

solar cape
#

then i remembered i limited the bandwith and allocated it all to my PS4 for the update 🙄

steel nexus
#

@hollow crown

solar cape
# steel nexus fiber optic is op

my wifi is terrible anyway, i get 350MB speeds when im in the same room as my router... step one foot out the room and it drops to 100 🙄

steel nexus
hollow crown
#

Ive had like 5 different issues already fml

steel nexus
#

i used to have to leave downloads overnight

steel nexus
quasi girder
solar cape
hollow crown
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I got two 100 slot servers down 🙄

solar cape
#

waiting on more info to be released on them

quasi girder
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would those be island in beacon?

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i tried island and its official 😂

rough flame
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rag codes work, boss is new code, beacon doesnt have it yet

steel nexus
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all the drops in one file lmao

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it works

quasi girder
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😂

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i jsut put them all in it

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itll figure itself out right

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😂

solar cape
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thats the only ones they know of at the moment

quasi girder
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Yeah i saw

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im just trying to appease my players 😂

solar cape
#

meh i got the map up for them, that should be good enough for now lol

quasi girder
#

lol did you leave transfers open or closed

steel nexus
solar cape
quasi girder
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its so true

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ours are off

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they gotta be bobs

solar cape
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i usually leave them off for the first week of a new map

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but i was a little unprepared until like 2 days ago. so never put an announcement to say they would have to start new

steel nexus
#

anyone have the ids for items yet?

quasi girder
#

Ahhh yeah ours were warned they get no transfers for 30 days

steel nexus
#

i know its early but you never know

solar cape
steel nexus
solar cape
#

im not looking forward to adding all the new engrams to auto unlock and such

steel nexus
#

oh fook i forgot that

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uh oh

dusty cliff
runic gorge
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one of our Lost Island servers keeps going into restart

dusty cliff
#

Is there even any new engrams?

runic gorge
#

😐

dusty cliff
runic gorge
#

We have been, all day.

solar cape
untold sand
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Thank you for those who have made tonight possible, excited af exploring everything

dusty cliff
steel nexus
#

how many new dinos are in the update?

dusty cliff
#

Nitrado support would be the best to contact if they take too long to go up

runic gorge
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I mean waiting for the first update, then waiting for that to push through, then wait for the map to be an option.

dusty cliff
solar cape
untold sand
#

It was alot but I'd rather have a really good start when it's ready then a rushed start and issues

dusty cliff
dusty cliff
runic gorge
#

I suppose I don't know why I am venting or even surprised, this is right in line with every other release. Just assumed that maybe this would be different.

untold sand
runic gorge
#

Again burned.

wooden sun
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Truth

untold sand
#

I mean we can rejoice in that this is the first map to not to have a delayed release since scorched earth in 2016 lmao

dusty cliff
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Lol rip your message carnage

hollow crown
#

Yup

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Th3y Bu+(hered this release, 1am here everyone sleeping so any servers looking for that jump in pop is 🤮

dusty cliff
#

Just do Cheat SetDay 0 tomorrow

hollow crown
#

Every map release I'd cap two 100 slot servers

velvet rain
#

@plush kayak Got the map up and then character got lost on transfer from another map.... how do I fix that

solar cape
steel nexus
solar cape
plush siren
#

So my lost island has been stuck on reset since the servers came out, anyone else dealing with this? (Xbox)

ancient sedge
#

Me!

plush siren
wooden sun
#

yepp

plush siren
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Did you submit a ticket? We went to support but idk what to expect or how long it will be

steel nexus
wooden sun
#

historically this is normal

solar cape
#

please say the told you to wait 🤣

wooden sun
#

dont be suprised if its up and running tomorow

plush siren
steel nexus
#

it was an issue with the servers and the data centers

plush siren
#

This obviously doesn’t seem good

dusty cliff
#

Did they give an ETA

plush siren
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“There seems to be something very wrong”

steel nexus
#

call them or make a ticket and he said it should be resolved in 20-40mins

quasi girder
#

yup.. my server is stuck in a freaking restart loop. this is great. it never fails

steel nexus
#

im going to try to start them again shortly it my interface was just unlocked by support

solar cape
#

sits quietly in the corner with no issues at all 👀

plush siren
solar cape
#

its like 5am and i have to go work so dont have time to go check it out

solar cape
#

but i think one of my players has already claimed it

plush siren
#

It looks nice! With those natural barrier walls

solar cape
#

aha stop, ill want to go check it out 🤣

steel nexus
#

and i will not have it

solar cape
#

what you going to do about it... hmmm

steel nexus
#

i will corrupt your save file 5 days in

solar cape
#

im still waiting for ym sugar cube...

steel nexus
#

no

solar cape
#

that was the deal... my error free server for 1 sugar cube 🤣

steel nexus
solar cape
#

aha im good, gotta leave for work soon

bold shoal
#

Well the server I had for Lost island is still updating

wooden sun
#

stil restart looping

glacial pelican
#

Yea he said put a ticket in if it lasts more than 30 min, so try that. I did well see if they can fix all them in the morning when they get in.

plush siren
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If you submit a ticket they just tell you it’s a known issue and they are working to fix it

#

So a general patch will come out, but letting them know won’t hurt! 🙂

wooden sun
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they should just say "guys, itll be ready tomorow, go to sleep"

dusty cliff
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That’s my plan lol

wooden sun
#

whos high rn

grizzled star
#

@plush kayak my lost island map is stuck in perpetual restart. Any ideas why this is happening

ripe temple
#

Is anyone else’s Gen2 server not showing up on the session list. My response for the ticket claims they are aware of the issue.

clever trellis
#

In our case in was Ext and it was missing the latest update

ripe temple
#

It says it was updated on the web interface, but that could be wrong.

#

It’s currently on ver 941.3

clever trellis
#

Thats the old one

ripe temple
#

Then there lies the issue

ancient sedge
#

Mines stuck in restart

ancient sedge
#

I've made a ticket

ocean gate
#

how does one find his player id in ark?

ripe temple
#

Hover over your implant

ocean gate
#

ah tyty

grizzled star
#

@plush kayak any update to the constant restarting

plush kayak
#

So here's a new update:
For the restart loop on ARK Xbox, we have now found another problem where we are now working on a fix for.

I will keep you updated!

quasi girder
#

@glacial pelican

dusty cliff
#

Would reinstalling or anything like that fix it for now?

runic gorge
dusty cliff
#

Ah ok

merry wyvern
#

Any new update?

plush kayak
#

no, we still working

merry wyvern
#

Once it gets fixed, will our servers go down and then come online by themselves? Or will we need to force a shutdown and start it ourselves?

bleak inlet
#

so I finally got my servers situated and hope this helps someone else, I had to do a live chat on the Nitrado site and they reassigned me a new ip address, i had to wait 30min but then everything came back online. might be worth trying for some of you who are stuck with the constant restarting issue like i had. I hope it helps someone!

nimble ginkgo
#

Where’s the live chat on website

ancient sedge
#

Yeah I didn't see live chat

plush kayak
# ancient sedge Yeah I didn't see live chat

The Live Chat is currently unavailable due to increased ticket volume. Our colleagues are concentrating on your tickets so that you receive an answer as quickly as possible.
We ask for your understanding.

solar cape
#

Damn Med you dont stop, did you even get any sleep 👀

plush kayak
#

yep 😄

merry wyvern
#

Not on map drop days 😂

bold shoal
#

Hey Med, thanks for all y’all’s hard work and the open communication. I have a server in a restart loop and I’m wondering if it’s worth just buying a new one or will that get stuck as well do ya think?

merry wyvern
#

Map drop AND event drop? Phew

merry wyvern
solar cape
#

soo anyway i have an unusual one. This morning my Rag and Val maps kept stopping. Looking into the crashstack its linking to the lost island file causing a memory leak. they seem to have stabilised now but not sure wether i should get the hardware switched just to be sure

nimble ginkgo
#

From my experience I bought 5 servers yesterday (new and they won’t start there stuck in restart) I have 11 old ones that I bought a month ago and they work so it’s newer servers

merry wyvern
#

Bingo

chrome gyro
#

Its getting close to 24 hours now and still no fix, can one of the Nitrado team give us a real update on why its taking so long to fix ?

nimble ginkgo
#

I called nitrado and there switching my servers to new IP address that will fix it the issues the guy on phone said it’s a 25 min wait

fast ibex
fast ibex
#

um google chrome. I'm clicking the link you posted to contact Support

bold shoal
chrome gyro
#

@plush kayak Still doesnt explain why there is no fix 22 hours after release, if Lost Island works on old servers but not new ones bought yesterday, just move them all automatically instead of waiting for a customer to phone and ask for it to be done

plush kayak
chrome gyro
#

My question is why does a customer have to ask for it to be moved when Nitrado knows thats what is needed to fix them

bold shoal
#

Nitrado is doing their best to clean up the mess

plush kayak
rotund dirge
#

So when will it be resolved it’s still not answered

#

Like I’m stuck in a restart loop

plush kayak
chrome gyro
#

Its easy to see all servers that where purchased yesterday and today, just move them and stop taking new orders until its fixed, otherwise more and more customers are buying a server they cant use

merry wyvern
#

I just called n was on hold for 5 mins, they said mine should be fixed in 20 mins.

rotund dirge
#

Because whatever has happened has just mangled my server like no dino spawns and then a server restart loop

#

I can’t call them as I’m British

plush kayak
rotund dirge
#

And it’s an American number

merry wyvern
#

Isn’t there a German number?

plush kayak
rotund dirge
#

Like I’ve had my server for a while, and it’s got 130 days left but like I can’t use it so I’m losing days now

#

And I run a Roleplay community and they are getting annoyed now

rugged sundial
#

As frustrating as it is thank you for the hard work and keeping us updated

chrome gyro
#

And cant even get through to Nitrado using both the EU and US call

rotund dirge
#

Didn’t know there was a uk number

chrome gyro
#

i ment US sorry

plush kayak
#

Unfortunately, we currently only have the German and US number. We had Skype as an alternative for years. Since Skype stopped its service and the business version was already switched off, we are working on an alternative.

rotund dirge
#

So will we be credited days back for the loss of days

plush kayak
chrome gyro
#

Right now its no replies to tickets, cant get through via phone or skype and no eta can be given on a fix or a reason why its taking so long

fast ibex
#

I am having issues to but instead of still complaining about them maybe try reading the comments before and see the answer. i do not know MedPlex but I'm sure as soon as they have an answer or update they will say it. Continually complaining about the same problem does not fix it. MedPlex has stated multiple times they are working on it. Lets just thank them for working on it, not all problems can be fixed in a snap.

chrome gyro
plush kayak
#

I can only recommend that you wait and see. I understand that you are not happy with the situation, which I can understand.

As soon as I have any information, I will let you know directly.

A support ticket will take longer than until the colleagues have solved the problem. Therefore, a ticket won't do you any good. The hotline can only be called via telephone in the US, as the German support colleagues are no longer available and the Skype hotline no longer exists.

plush kayak
#

Solution found, worked out and working. We are now rolling out the update to all host systems that are affected and then I will let you know as soon as the game servers are started.

Please be patient for a moment

steel nexus
chrome gyro
#

@plush kayak I know i have been a total pain but thank you for letting us know, i know its not your fault

gilded ledge
#

thats great news thnx for the update Medplex

rotund dirge
#

Any new on the fix medplex

slow crag
#

Anyone know the difficulty offset for new map?

chrome gyro
#

@slow crag I noticed it has naturally low spawning levels like Island

slow crag
#

Right

plush kayak
#

Host systems have just received the update. Updates will follow.

#

Check:
Problem found: NitradoStatus2
Problem solved: NitradoStatus2
Fix tested: NitradoStatus2
Rolled out to all host systems: NitradoStatus2
Final checks: server_loading
Start of all game servers:

rotund dirge
#

Do we just reset server medplex

rotund dirge
#

@chrome gyro the Dino spawns are messed up dunno whether it’s nitrado or ark

plush kayak
#

This now takes time

dusty cliff
#

Awesome

slow crag
#

So the problem is with nitrado?

rotund dirge
#

Yeah

plush kayak
rotund dirge
#

Rough time on the fix

chrome gyro
#

@rotund dirge Its not Nitrado , Lost Ark was made using the basic physics of Island, so it has low level dino spawns

calm epoch
#

before next monday

rotund dirge
#

@chrome gyro I legit have no dinos on my map I tried everything to get them to populate

chrome gyro
#

@rotund dirge Wild dino wipe ? You dont have bad custom spawners right ?

dusty cliff
#

There is a nodinos setting, make sure you have that disabled

rotund dirge
#

I have no dinos disabled, I have also tried wild dino wipe

#

I have some coding to remove griffins, Pteras, argents and quetz

#

I’ve replace one of them with velos

chrome gyro
#

Remove all custom dino code , do a wild dino wipe and see if they come back then

rotund dirge
#

Okay

#

I will when my server comes up

gilded ledge
#

you could add dinocountmultiplier=1 to gameusersettings ini

rotund dirge
#

I’ve done that aswell

rugged sundial
#

Even in a solo game dinos are rare only found them in caves and a desert

#

For Lost that is

slow crag
#

With this setting most of my dinos coming between lvl 5-15

minor osprey
#

I am having issues with my server popping up as well

rotund dirge
#

Swap it around @slow crag

minor osprey
#

Sorry if I am out of the loop, but any updates with Xbox unofficial problems?

plush kayak
rugged sundial
#

^that a separate issue or the restart loop issue

ripe temple
#

My server is started, but not showing up in the session list because it is still on version 941.3

viscid crow
#

Wait.. it fixed? 😄

#

I think my server might be working, let me test it out 👀

quasi girder
#

lets test

rugged sundial
#

Mine still keeps restarting

delicate badger
#

Mine is still restarting

plush kayak
#

Wait a bit

rugged sundial
#

K

plush kayak
#

currently every stopped ark server is now starting

loud flint
#

so not fixed?

plush kayak
#

it is fixed ^^

loud flint
#

still looping...

loud flint
#

ily

calm epoch
#

mines not looping but its not showing up

ripe temple
#

What version?>

plush kayak
#

btw i love the new main menu music o.o ❤️

rugged sundial
#

The holiday music?

plush kayak
#

Newest server version is 942.16

plush kayak
plush siren
#

I heard it so much waiting last night, that I hate Christmas now 😂😂

ripe temple
#

My server is still 941.3

rugged sundial
#

Yea I'm just vibin to it right now lol

quasi girder
#

i dont see my lost island

plush kayak
dusty cliff
#

Finally working for me

viscid crow
plush siren
#

Yay

rugged sundial
#

Where do you even see the version

viscid crow
#

It was up but now I'm reinstalling

quasi girder
viscid crow
quasi girder
#

lol

dusty cliff
rotund dirge
#

Mines working

viscid crow
#

Oop it started, I hope it works, wish me luck 😄

plush kayak
viscid crow
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😅 ah well, it was worth a try

viscid crow
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It doesnt work :((

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Bruh

quasi girder
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i need to change name, idk why but my server change hes name to Ark#XXXXX

viscid crow
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My server just stopped againn

plush kayak
viscid crow
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I didnt touch anything

quasi girder
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Ok, tysm maximilian, you have been so active and very helpfull.

ancient sedge
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Mines still looping

quasi girder
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F

chrome gyro
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My UK server is now working but the one based in New York is still looping

mental sentinel
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okay it finally works but…. gcm is a default turned on. how do i fix so it’s not possible to turn it on?

mental sentinel
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weird. unless it’s because i uploaded my char on single player with gcm mode on. ill turn it off and see if it comes back on

loud flint
mental sentinel
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it worked thanks @loud flint buddy

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cheers @plush kayak too, you’re the man 🤙🏼

mint summit
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Still restart looping on 2 servers, and one is running but not showing anything. Not even version number 🙃

rugged sundial
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Same

loud flint
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nothing is happening to mine...its not looping but its not showing any data?

gilded ledge
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yh uk server fixed new york still broke

mystic galleon
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So do we know when all the servers will be fixed? Mines still installing going on 12 hours now.

plush kayak