Swipe down to sync troubleshooting | Anki | Page 1

dim owl Jan 5, 2026, 1:42 PM

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here is the data in answer to #ankidroid-dev message

AnkiDroid Version = 2.23.2 (250313087304b98facfc4219c4db10311e91ea69)  
Backend Version = 0.1.62-anki25.09.2 (25.09.2 3890e12c9e48c028c3f12aa58cb64bd9f8895e30)  
Android Version = 16 (SDK 36)  
ProductFlavor = play  
Device Info = Google | google | husky | husky | Pixel 8 Pro | husky  
Webview User Agent = Mozilla/5.0 (Linux; Android 16; Pixel 8 Pro Build/BP4A.251205.006.E1; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/143.0.7499.146 Mobile Safari/537.36  
ACRA UUID = dd3f4b28-e16d-42a4-967a-d54369af538c  
FSRS = 5.1.0 (Enabled: true)  
Crash Reports Enabled = true

umbral pumice Jan 5, 2026, 1:48 PM

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Works on my Pixel 9 Pro

Does the interaction work in other apps which use the control?
Have you disabled animations on your device?
Is safe display mode enabled in the AnkiDroid advanced settings? (It shouldn't be)

dim owl Jan 5, 2026, 1:49 PM

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Does the interaction work in other apps which use the control? -> Seems like (Signal filter by unread does, for instance)
Have you disabled animations on your device? -> Nope
Is safe display mode enabled in the AnkiDroid advanced settings? (It shouldn't be) -> Nope

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Okay, going to the settings to check this (without changing anything) and then going back to the home screen re-enabled the feature 🤔

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I had the bug for at least a few days (perhaps more without noticing it), weird

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Flagging the post as resolved and sorry for the disturbance 🙇‍♂️ If this comes up again I'll try to see chat causes/resolves it and I'll report it here or in a github issue depending on what suits you best

umbral pumice Jan 5, 2026, 2:47 PM

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dim owl Flagging the post as resolved and sorry for the disturbance 🙇‍♂️ If this comes ...

Forums would be ideal so we have a permanent record, and "can't reproduce this yet"

I'd like to try and keep GitHub issues to 'reasonably workable', and I don't know how I'd go about investigating it further.

There's almost certainly an issue somewhere.
Discord is transient, so it's not the right place to keep a record.

You're obviously technical and proficient, but I don't know how I'd be able to take the issue from here if I had 8 hours to tackle it until we have rough reproducton steps

dim owl Jan 5, 2026, 2:50 PM

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Ok so once I gather something sufficiently reproducible to justify taking some of your time I should post in https://forums.ankiweb.net/c/ankidroid/22 with all the relevant pieces of information I can gather ? As said before, since the sync button still works it's no big deal anyways

Anki Forums

AnkiDroid (Android)

Topics specific to AnkiDroid - the Android version of Anki.

umbral pumice Jan 5, 2026, 2:55 PM

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Cheers! https://forums.ankiweb.net/c/ankidroid/help/16 preferred.
Post now, just so someone else can chime in with a 'me too'

Anki Forums

Help

A place to ask questions about the AnkiDroid, the Android version of Anki. If you’re confident you’ve found a bug, please use AnkiDroid’s issue tracker instead: <a href="https://github.com/ankidroid/Anki-Android" class="inline-onebox-loading">https://github.com/ankidroid/Anki-Android</a>

dim owl Jan 5, 2026, 3:46 PM

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Will do when I have the time to create an account (or if I forget whenever I'll have the bug again 🙇‍♂️)

dim owl Jan 5, 2026, 9:02 PM

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Problem came back so I'll open a thread tommorrow, at least fixed it by stoping and restarting the app for anyone wondering in the meantime

#Swipe down to sync troubleshooting