#Log In Issue

1 messages · Page 1 of 1 (latest)

grizzled pivot
deft schooner
solid tinsel
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@deft schooner just to clarify the issue is on the steam version or iOS?

deft schooner
solid tinsel
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Ptag java

solid tinsel
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Redownload 64 bit java

deft schooner
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What will that do??,

solid tinsel
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Normally that fixes the issue

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Theotown requires java for alot of stuff

deft schooner
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oooh so it’s third party software?

solid tinsel
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Get the 64 bit java install

deft schooner
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Alright

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I’ll lyk if I have any more questions.

solid tinsel
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Alright

deft schooner
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@solid tinsel You said the 64-bit version correct??

solid tinsel
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Yeah

deft schooner
solid tinsel
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Install it

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And then restart your computer

deft schooner
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Alright, give me a second.

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I click uninstall right?

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or not now?

solid tinsel
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Yeah uninstall

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@deft schooner

deft schooner
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alright

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It said successfully uninstalled java and then closed it self.

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Does that mean it worked?

solid tinsel
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I believe so

deft schooner
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Alright lemme launch theowtown

solid tinsel
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But you may want to run it again to make sure

deft schooner
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oh

solid tinsel
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Well restart your computer

deft schooner
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yea thats a good idea

solid tinsel
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After you install java

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That's the most important part

deft schooner
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Alright i restarted, im going to relaunch java just to make sure.

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Yep, its uninstalled.

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So then i launch theotown?

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Im going to try and log in and see what happens.

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The regions from my iOS device are still not showing up. Even after i logged in.

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@solid tinsel

solid tinsel
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Are those online mode regions?

deft schooner
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No singleplayer.

solid tinsel
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Then unfortunately they won't

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The only thing saved to your account are your plugins and your online information

deft schooner
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Oh damn

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Alright

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Well, thanks for your help.

solid tinsel
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If you make cities in on-line mode though that sloves the issue

deft schooner
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and those arent saved to my account?

solid tinsel
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Unfortunately no

deft schooner
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Alright then...

solid tinsel
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But if you plan to play on PC permanently then I can help you move them over

deft schooner
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I mean, sure.

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or actually hold on.

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Yea id like to do that. Im not planning on playing online mode so it shouldnt be to difficult.

solid tinsel
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Ptag files

dreamy coyoteBOT
# solid tinsel Ptag files

TheoTown files are located under such directories:

▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

solid tinsel
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Can you plugin your phone into your computer?

deft schooner
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I cant, the USB port is broken. It doesnt read USB's.

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On second thought, Ill just keep it on my phone lol

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Thanks for your help.

solid tinsel
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You're welcome