#bugs-n-crashes
subtle pythonBOT
sharp stirrup
hybrid wasp
This is the huge problem. In elementary school, you can't raise your budget because you play in Russian language. Russian words are longer than English ones, and the "budget" button is hidden behind the "education" button.
At first, I generally thought that the budget for elementary schools cannot be increased.
echo spoke
I also encountered this problem and I have to use english now
not that it really bothers me
hybrid wasp
It doesn't really bother me either. I have a different problem. I cannot log into the game account.
echo spoke
you can change the language temporarily
hybrid wasp
I know half of English, but I can understand what it is about. I'm just not used to sitting in another language
mild bolt
Try changing the UI size
hybrid wasp
Okay
hybrid wasp
Try changing the UI size
Reducing the size of the interface does not correct the situation. It can only be fixed by reducing the size of the text, but such text is not convenient for me
hybrid wasp
No way (I have the same question)
verbal owl
So today I attempted to make an account on your game and as I tried to register. It constantly said that I wasn't getting the awnser right even though I was right. Now you're probably going to say something about how I was IP banned eventhough I have never made an account. I have also put in the following answers: Theo Town, TheoTown, "TheoTown", and "Theo Town". For the question it gave me. Please help me.
woeful rock
Я уже решил все баги с отображением, нужно просто настроить интерфейс
somber bronze
#language-bar please
high dawn
Can someone help me with this? About two weeks and half I did colored trash bins plugin as fence, the json itself worked, but the positions of bins to rotate do the opposite of what the coordinates say. If you don't understand, it's this:
This is the JSON: 👇
[{"draw ground":"true","frames":[{"bmp":"ColoredBin1.png","handle x":0,"handle y":19},{"bmp":"ColoredBin2.png","handle x":0,"handle y":19},{"bmp":"ColoredBin3.png","handle x":0,"handle y":19},{"bmp":"ColoredBin5.png","handle x":0,"handle y":19},{"bmp":"ColoredBin4.png","handle x":0,"handle y":19}],"height":1,"id":"ColoredTrashBins","text":"Colored trash bins to keep your city cleaner and more civilized.","title":"Colored bins","type":"fence","category":"$cat_fence00","width":1}]
And those are the bpm images.
pls
hybrid wasp
It's just a crutch. I am absolutely not comfortable playing with the reduced HUD.
(Это всего лишь костыль. Мне абсолютно не удобно играть с уменьшеным HUD.)
stark dock
My amount of diamonds dropped from 114 to 29 even though I picked the advertisement choice to save diamonds but the diamonds dropped to 29
stark dock
Help
frigid plinth
This happened after watching a advertisement
I cant do anything
I cant move the camera
the GUI is gone
I cant zoom out
i cant do anything
stark dock
Have you tried restarting the game?
long rain
I decide to creat a my first region as it's free but after finding the seed I want and creating it it doesn't show up in regions at all
teal condor
I cant figure out the question while Regestering
"What game is this website about?:
This question is a means of preventing automated form submissions by spambots."
I've tryed multiple things and it doesn't work
long rain
Created a new region after getting 60 gems but after it created it, it only had the 2 default regions
hybrid wasp
(Conspiracy theorists live there believe that pocolovirus will be transmitted through 5G)
woeful rock
Why parks dont work?
torpid holly
After creating a new region, it crashed and did not load my region. This has been happening for a while.
woeful rock
Whati should to do for parks?
hybrid wasp
Wait for a response from the developer
Дождись пока ответит разраб
woeful rock
В лангуаге бар напиши
left flower
@woeful rock what building is that park by
left flower
Are those buildings plugins
woeful rock
I build the underground roads
left flower
but more then likely whatever buildings you have that either produce pollution or noise have a large radius that effects all those buildings. Which means the parks can't fix it
left flower
So it was those
woeful rock
This is residental TTT with park effect
normal frigate
alternatively, influences can overflow
golden helm
Lmao wat happened here
rigid niche
All maps are gone...
I can find map files through file manager but I can't see them in gmae.
I'm not the only one with this problem.
I tried to use .city.backup file, backup map& plugin folder and redownloaded game app but but all of them were useless.
Also all plugins are gone
except store plugins
I mean...
I think that someting wrong with original .city file, so i delete it and change .city.backup file's name
rocky tulip
Version?
hybrid wasp
Pversion
subtle pythonBOT
hybrid wasp
Скажи версию твоей игры
Tell me the version of your game
Да
Yes.
Скажи версию игры, без всяких смех#ечков и п#здахаханек
Tell your version of the game
Ну это верх гениальности
Well this is the height of genius
Обнови игру блеать
Pversion
Update the game
Pversion
subtle pythonBOT
hybrid wasp
её нужно вручную обновлять, мне лень
тогда это только твоя проблема
then that's just your problem
rocky tulip
hybrid wasp
Тогда зачем ты пишешь сюда? Это место куда кидают баги и ждут пока их исправят
Then why are you writing here? This is the place where bugs are thrown and waiting for them to be fixed.
А
The man from japan in UP have a problem
Тогда пусть он обновляет. Если он ее не обновит то разговор окончен.
Then let update. If he doesn't update it, then the conversation is over.
Я попездил по делам
I went on business.
fiery yacht
v1917
pulsar stump
Im playing on a region and this bug happened. Although i built both type of school but residents still unhappy about it and the overall happiness only 50%
pulsar stump
Guys help?
left flower
have you restarted the game?
pulsar stump
Ye
zealous igloo
vapid pumice
Why they sad about school
Rich peoples need Elementary and High schools
Ok so I have a problem about doing the free mode when your using ...
medium mode. 
rigid niche
@hybrid wasp , @woeful rock
Version is 1.9.13 and this is the last version that i can update.
- 2 more person have same problem.
Regions & managed plugins are OK but maps & plugins have a problem
This is map file. It works in other Android phone
rough garnet
The buttons in my city became unresponsive, so I exited the game and when I came back, the whole city was gone!
Now I'm a bit annoyed because I spent a lot of effort on that city
vapid pumice
turn on auto save and exit correctly 
rough garnet
It normally saves as it should but the entire thing is gone
The file and everything the single city menu is just blank
rocky tulip
Version?
coral ivy
Pversion
subtle pythonBOT
rough garnet
Why is mine less if there're no updates available
left flower
It was removed for a reason
It was more then likely OP
I can't
I'm not a store moderator
rigid niche
Regions & managed plugins are OK but maps & plugins have a problem
@rigid niche
- two more... Total 5 people have same problem... T_T
hybrid wasp
Is your game connected to your Google-Play account?
rocky tulip
It says it hasn't access to external storage
oblique sierra
@rocky tulip I access that
rocky tulip
Hmmm, try restarting the game
oblique sierra
no that didn't help
rigid niche
@oblique sierra
Don't redownload game. Plugins and maps were disappeared when someone redownload game because of the same problem.
rocky tulip
Check the theotown folder, where you out the plugins. Sned a screenshot to see if there is maybe a folder missing
oblique sierra
@rigid niche @rocky tulip but my problem not plugin or map, it's create region and online region problem
and can't storage access problem
idk
rocky tulip
Maybe check if you have a Regions folder in the TheoTown folder
rigid niche
@oblique sierra
Someone had a same problem( he cannot screenshot) so he try to redownload game to fix this problem but he non are fix. Even all of his maps and plugins are gone ( he backup theotown folder so all file remain. But he cannot find any in game)
rocky tulip
Hm, weird
oblique sierra
@oblique sierra
Someone had a same problem( he cannot screenshot) so he try to redownload game to fix this problem but he non are fix. Even all of his maps and plugins are gone ( he backup theotown folder so all file remain. But he cannot find any in game)
@rigid niche I did that few hours ago（when this problem happened ）, I change to 1.9.0.9 and nothing happened, so I go back to the newest beta
that make my problem much worst
rigid niche
Five more peopel has same problem too.
rigid niche
Yes.. Maybe. T_T
coral ivy
@oblique sierra try revoking and re-granting the permissions
oblique sierra
@coral ivy ok
oblique sierra
@coral ivy it's not work
idk
normal frigate
Version, device?
oblique sierra
@normal frigate
v.1.9.20
Samsung Tab A
normal frigate
I suppose your external storage doesn't have a theotown folder, right?
oblique sierra
you mean sd card?
or in the device, i have that folder
oblique sierra
no, i can't find it
normal frigate
Yep, I can replicate the issue, it's a bug.
API change to 29 probably broke it
https://developer.android.com/about/versions/10/privacy/changes
normal frigate
10 = 29
oblique sierra
I know
normal frigate
https://developer.android.com/training/data-storage/use-cases#opt-out-scoped-storage
The real question is what will we do with Android 11
Hm
Versions since 1.9.08 are affected
normal frigate
It will be fixed in 1.9.21
oblique sierra
ok
fiery folio
This is more of an issue than a bug, its when I head over into my city and
Want to get a new plugin and when I do get it, I restart my game as usual. The problem is is that it want autosave before I restart, so I loose some of my progress. Please make it so that it saves your progress when your in the plugin store
fiery folio
I know but it would be nice if they did it anyway
coral ivy
Most likely a plugin issue?
crisp widget
Attempting to drag a region map past the borders causes it to shake vigorously. I can't get a video as my screen recorder is under maintenance. but this is what i mean.
maybe not a bug but shouldn't this be a bit smaller?
after a crash, the steam page has been locked on "stop", clicking on it does nothing and when i try to load it i get the "App Running" error message. I don't know if this is caused by Steam or Theotown.
update: I got it to work
I think my beaches are corrupted somehow. Every single one in the region looks like this.
twilit fern
What on Earth happened to my Region
gritty berry
hi !! I don't know why but TT is not working on my Ipad Mini 1st generation with iOS 9+ . It is getting stuck on The loading Page ....please help !!!!
coral ivy
@gritty berry Provide the version of the game.
gritty berry
It is on iOS
actually yesterday i tried gettiong it open several times to open it and finally game ot open but it was crashing
Pversion
subtle pythonBOT
gritty berry
Yes it is 1.9.19
high dawn
Oops...
hybrid wasp
crisp widget
Every time I close theotown, my computer thinks it's still open, it doesn't appear in task manager, but discord continues thinking i am, and steam does too, forcing me to forcestop steam to run the game again. The version i'm using is 1919 and this started 2 days ago (2020-08-11). My computer is Windows 10 Acer desktop and has a GeForce GTX 1650, using the latest windows update.
Pretty major bug/glitch ^
also @hybrid wasp is that the umbrella academy?
hybrid wasp
Maybe. I don't know where this piccha comes from.
normal frigate
Does it crash or when does that happen?
crisp widget
it doesnt crash. when i close the game, i cant open it again until i forcestop steam using task manager
as you can see here i dont have it open, but discord thinks i do
this is the closest thing i can get to proving it
better screenshot without steam open
normal frigate
Find theotown folder and check if it doesn't have any crash logs
crisp widget
i told you it doesnt crash
its a problem with opening the game not closing it
but ok
also if i click STOP on steam, it does nothing
no crash logs
sorry for deletion, id just like to censor my username
normal frigate
yeah, it's running, hmm
crisp widget
that's theotown?
final kite
:0
normal frigate
Yes
crisp widget
so in that case my guess is that when i close theotown it doesnt stop that process
final kite
Ahhh....
crisp widget
so yeah maybe look into that nitaunas?
cause i definitely shouldn't have to forcestop a process from a steam game, to play that same steam game
crisp widget
ending the openjdk tast
task
originally i forcestopped steam
and then restarted it
normal frigate
No
How do you close it
How do you reproduce the issue
otherwise, this gets called when user exits the game
simple verge
Code 😳
normal frigate
Will be replaced with System.exit(0)
crisp widget
just pressing the X button lol
sorry i wasnt able to respond
i was busy watching memes
coral ivy
@crisp widget I experience the same problem
crisp widget
after unlocking the second planet, my region has gone invisible. (1919)
still loads perfectly
wanton loom
rocky tulip
Um, e glish please
subtle pythonBOT
Jojo82#7052 was banned!
somber bronze
Hate speech.
crisp widget
started up the game and immediately got this error message as the game crashed (1919p)
it took 3 tries to start the game
rocky tulip
Do you have any plugins?
gritty berry
I think their is some problem in the plugin section of the game
Whenever I am trying to get a plugin with a free ad it is getting crash there
Phone is of Android 10
acoustic heath
thats why android 10 was a mistake
crisp widget
There are 2 major bugs for online regions, both are on this screen. Either A: They have an extremely glitched out name like ĎÆCĆ⇎▷▷◲◩◷௹௹¼⅓⅖ΛΘΠ or something, or B: the town just straight up doesn't load, or appears brown like this. Version is 1919
high dawn
All my cities were deleted, I don't know what happened when the game was reset for a long time I was building it and it just disappeared
normal frigate
What game version?
high dawn
normal frigate
What about android version?
normal frigate
did you grant the game storage permissions?
normal frigate
Do you use any storage cleaning apps?
high dawn
I was able to get my cities back and turned my city files back to the previous version
Problem end thenks for support👌 
onyx charm
rocky tulip
I see the problem
Looks like one of the plot next to that city has a road connecing to that plot
So you should remove the cinnecting road in the other plot
marsh coyote
(power stations go yeet.
coral ivy
interesting
golden helm
Hmm...
coral ivy
i see you're having a lot of issues with the game
crisp widget
quite a few.
crisp widget
wouldn't that delete my save data and plugins?
coral ivy
@normal frigate will reinstalling the game on pc delete save data and plugins?
wouldn't that delete my save data and plugins?
@crisp widget remember that you can make backups
crisp widget
plugins seem likely, as you place them into the files yourself
well yeah
but still
try it yourself, go into the region The Americas North And South and click the red X
see if it does this
coral ivy
small graphical bug, but kinda worth noting
on game launch, if the window is minimized, the ui becomes small
@crisp widget can't seem to reproduce the bug
crisp widget
@coral ivy the bug also softlocks the game
incase the video didn't mention that (it did)
normal frigate
open gl version?
crisp widget
It's the most recent one
peak bear
hasty minnow
oof
final kite
Probably game texture full (Too many plugins installed)
rocky tulip
Got this error while i was clickling the comments in the plugin store
rocky tulip
what's the bug?
crude thorn
the wires are inside the road
rocky tulip
Oh
clever lintel
coral ivy
@clever lintel what's the bug
clever lintel
👀
coral ivy
did it move away?
clever lintel
When i deploy it anywhere ... It will just go back to SWAT HQ
crisp widget
pretty minor bug but the icon has decided it doesnt want to exist (bottom of the image)
final kite
lol
granite harness
Not really a bug but I couldn't find where to post it, the offline income is ruined
Used to be a few mil but now it's less money than my city earns in 1 game day
vapid pumice
acoustic heath
my city turned form sandbox to easy
and it has no name
it happened when i quickly left the app by accident and joined it back
left flower
Used to be a few mil but now it's less money than my city earns in 1 game day
@granite harness any plugins being used?
marsh coyote
wait is there or was a way to be on sandbox with out the city name thing menu of a jig whatever it is called
left flower
Could you reword that?
high dawn
I am unable to log into my forums account ingame
And I cannot play on online due to this
It keeps saying "connection error"
And i have a pretty fast internet connection
@vapid pumice this happand to me to
normal frigate
platform?
high dawn
mobile
hybrid gulch
uhm hello! im playing theotown for years but it's the first time that my gameplay is very laggy. I'm sure my phone's not the problem because it's 6gb ram. any suggestions or help?
somber bronze
do you have any plugins installed?
hybrid gulch
yes a lot
somber bronze
you should try removing some unused ones
hybrid gulch
i did that before my gameplay becomes laggy
:((
i think there's a particular plugin that i installed that causes too much lag??
ackkkkk i don't know what to do HAHAHA
btw thanks!
somber bronze
you're welcome
normal frigate
open debug charts
normal frigate
Menu
swift grove
Are emergency vehicles supposed to be unable to drive on bus roads?
swift grove
No fire truck leaving the station? Most current Android TT. Specifically, version 1.9.21a (1921), cc2296
rapid marsh
Try putting grass and then place water again
normal frigate
Water is draw at ground level
swift flower
Ohh hmm
crisp widget
Got these 2 errors at the same time, from the same session. The game is entirely refusing to load at this point after trying for about half an hour. The version is clearly displayed, Windows 10, GTX 1650, most recent OpenGL.
The game boots, starts loading, and crashes
usually with just one, I have only seen the smaller error message once.
coral ivy
You might have installed too many plugins.
Sometimes being able to install plugins for free can backfire
dawn sundial
Are regular cars supposed to be in bus roads?
golden helm
Nop
cyan temple
@dawn sundial it's a mod so that can happen it's really hard to specify which vehicles can go where.
slim hinge
high dawn
maybe build a road, go to the city next to it, and connect a power line to the previous city
hasty minnow
The worst Possible Bug
🔴🔴🔴🔴⚪
4/5 For Worst Bug Rating 😡
final kite
Steps for replicate it:
- Open a random city
- Go to the build menu
- Go to the game menu
- Click Exit game
- Boom
Since I dont think Android have a "Exit game" button in the menu, I think this is possible just on PC
Just in case
zenith grail
could it be that i have too much plugins ?
happened altough i still have enough plugin texture space
might be a serious bug or something
this is the part that triggered this
rocky tulip
Looks like a drawing error
zenith grail
after analysis
i figured it happened when the animation count was equal to 2
it doesn't happen when it's equal to 4 tho
so i got my answer
zenith grail
yeah, that's the error i found.
dawn sundial
Even though i have low and high education, the happiness and the population havn't even been up. Is there something missing or it's a bug?
somber bronze
are the schools full?
dawn sundial
Nope
somber bronze
are the people T, TT or TTT?
dawn sundial
Mostly T and TT
dawn sundial
Ah okay
unique pawn
coral ivy
@unique pawn Device? Version?
coral ivy
@high dawn that's a plugin issue.
high dawn
Ok thanks
final kite
Endless loading screen, Im not sure if is a server error, but in internet connection is good (And "Stable" since I play with Ethernet)
Steps for replicate it:
-Just go to the plugin store
Gallery is not affected
subtle pythonBOT
final kite
I didnt receive any update... probably later
left flower
I'm on 1.9.32
rocky tulip
I think that's a beta update
left flower
and it's doing the same
rocky tulip
Hm
left flower
the server is probably down
final kite
Emmm
I cant find any information about servers : S
Oh well, I will try later
Emmm... just saying, the connection with the servers depends of Steam in the PC version???
left flower
@final kite I meant the ones they use to host the plugin store data
final kite
Ahhh
teal trench
What is this the blue lines are there
Look at the water
When I open road, it shows the blue lines
young plover
So, how could the date of the last visit be negative?
zenith coral
Question. I set up an online region and we are trying to link the power and water between maps but we are not sure if it works.
rocky tulip
Atm, that is not available
normal frigate
They generate automatically
olive berry
I need help. I cant select more then 1 bus stop. They aren`t far away and the route is on level 51. Is there any secret to solve this?
coral ivy
version? device?
warm siren
sometimes, I cant make routes connect to a bus stop
fast bluff
for some reason, the houses plugins are not generating population
lapis whale
The tree planter tool causes my game to froze for some reason
fast bluff
@dawn sundial already tried, but the population doesn’t start to grow
dawn sundial
F
vapid pumice
The tree planter tool causes my game to froze for some reason
Me too. Because tool marks drawn on entire map by LUA. Lua drawer is bad for performance.
chrome panther
@normal frigate how rare is it to get the bear memorial the full one to spawn in?
somber bronze
impossible, there is one in the Flat Earth region
but it's pre-placed like the towns
somber bronze
enable bigger texture space in settings
vapid pumice
I'm only have 1. lol
normal frigate
@somber bronze already enabled by default and is dynamic
somber bronze
ah
high dawn
TheoTown's classic glitch in its fences... Any kind of disaster I add they don't go away. I've known this since 2018.
final kite
Ah, steps for replicate it (At least how I do):
- Put fences in a random terrain
- Put water in the terrain where fences are
- Haha floating fences go brrr
Also, you can do something similar putting fences in the edge of the terrain
dawn sundial
Floating fence when?
zinc quail
sometimes cities in regions (from the game such as “Flat Earth) are disappear and in their place is empty. I didn't have time to mark it.
rocky tulip
Version?
zinc quail
sometimes when creating a region (not via the console) the game crashes
rocky tulip
Version? Device?
subtle pythonBOT
zinc quail
IPhone 8
zinc quail
TT did not ask permission for this
also sometimes when you press buttons on the construction panel, the music starts to skim or make strange sounds
rocky tulip
Then check if it has it
zinc quail
Ok
muted fog
I have one problem
somber bronze
what is it?
muted fog
why some The vehicle is only congested in one place while in another place the road is quiet and I ask for help to fix it, because it often causes traffic jams.
somber bronze
I'm not sure that I fully understand
you should upgrade your congested roads to eg. expressways or highways
or build more roads where they are full
one way roads are good for solving traffic issues
zinc quail
Very strange, today I went into the game and saw a message from the "cucumber" that I did not pay any money. It's strange, because I bought the game in the AppStore
message: You didn't pay money but ok
Or something like that
rocky tulip
I think you mean "ot isn't very cash money from you, but ok"
I think it sometime random
zinc quail
Hmm
Maybe
But I saw this message in new world
immediately after creation
but I think you're right
rocky tulip
Version?
final kite
rocky tulip
do you have experimental features on?
rocky tulip
click depuration mode
lime lichen
Thanks
zinc quail
@rocky tulip lastest, 1919
rocky tulip
hmm, ngl, i don't know what could be the solution for the problem directly. Probably the best solution is to just wait for a new update in iOS
zinc quail
Ok, no problem
high dawn
Cursed
deft moat
Nimodo
worthy mason
rocky tulip
?
zinc quail
It’s game bug or my own problem?
With name of region?
everything was fine yesterday
Also I have this screenshot I can’t send it because it’s over 8mb
But why
First is about 30kb
1.9.19ip ,IOS
echo chasm
What's the seed number?
rocky tulip
prob it was hand made
crude thorn
i think he made with a heightmap
rocky tulip
yeah, one of tehse options
zinc quail
Yes it’s heigh map
lost pumice
Hi guys, i found something wrong on TT building list,is this bugs or what? Can be explained
deft moat
I remember this diferent
golden helm
Yes that happens with that building
prime tundra
BUG
The Molecular water station needs to be in a non-polluted area, which makes no sense
high dawn
U need to put it away from any industry buildings
crude thorn
@prime tundra this isn't a bug
prime tundra
It's not rly a bug since it's just basic mechanics I know, but it shouldn't be like that pretty sure
high dawn
It's not a bug and it makes sense, if there's a water pump in a polluted area, water won't be clean. It also happens in real life lol
harsh matrix
olive berry
@harsh matrix tourist
chrome panther
Hey i'm having a problem every time i use the screenshot for the whole map or what i'm looking at the game crashes and gives me a corrupted image is there any reason how this happens?
or why?
@light dove
light dove
hmm, i cant say i would immediately know where that problem would be
are you able to send the corrupted image or is it corrupted in a way that you cannot open it
rocky tulip
Maybe is that your device is weak
And it can't handle taking an entire map screenshot
chrome panther
@rocky tulip it has did it 6 times this is the first it happened
here is one of the times it still worked
@light dove it won't load up or let me send
light dove
@normal frigate any clues
chrome panther
it shows a black screen with the music in the background screwing up then a message saying "Unexpected Error"
then the next time it just close the whole game
zinc quail
@chrome panther Same
chrome panther
yes i'm not alone!
zinc quail
Umm, where some panels?? And map? Lol)
zinc quail
1.9.19 IOS
zinc quail
@olive berry no, that’s no that region (where you can skip tut)
Here was no any tutorials
olive berry
@zinc quail what? Thats weird.
zinc quail
It’s another region, not first
olive berry
@zinc quail oh, ok. So yeah. Theres nothing pre-spawned there.
You gotta go from scratsh
OH, I SEE THE PROBLEM
TRY GOING ON SETTINGS.
coral ivy
How loading one online region CRASHES TheoTown
Windows 10
1.9.32
- Go to this online region
- Visit this city
normal frigate
@dim grail we need max smallest city size for online regions to avoid people on lower end devices from running out of vam
devout temple
rocky tulip
Do you have any industrial near by?
mental swift
The train tracks are not at the right level. These are the tracks that come with the game.
rocky tulip
Did you install the curved train tracks plugin?
mental swift
The diagonal? Yes, and they work.
coral ivy
Device? Version?
astral garnet
Droid 1.9.37a
final kite
Emmm....
Let me try to replicate it
Emmm It didnt freezes for me (Ver 1.9.32), probably is a new bug, or something more
Uhhh...
I just notice something with the audio
When the game is in priority (In window mode), the sound is in normal volume, but if I click the "Minimize" button, the sound come louder from the left than right, is something weird to explain, Im noticing this with water sound effect, this ONLY happens if I click the minimize button, not if other app is in priority in my screen, also, the sound seems stop for moments
Ver. 1.9.32 (Steam)
OpenGL 4.6.13596
Im using an equalizer from the audio drivers, but disabling this dont change anything
Steps for replicate it:
-Just go to some zone with water sound effect
-Click in "Minimize" button (The game needs to be in windows mode)
-Listen
Sound volume with the bug
Without the bug
My volume level right now is 28% (Just in case)
real yarrow
my plugin download icon gone for no reason ;-;
left flower
@astral garnet how much road are you trying to change into that
astral garnet
Not much
coral ivy
@final kite I'm experiencing the same issue with the pipe placement sound being on only 1 side of headphones, on both devices
(windows and android)
muted python
I've got a stuck blimp. Any ideas how to remove it?
summer halo
I also have a stuck blimp
somber bronze
pretty sure that's a plugin
dusty parrot
Is it a bug?
In my city with some manually placed tower residence and office building with a population stabikized at around ~27000,
- I accidentally disconnected the road to power station, causing entire city lose power and population flash crash to ~22000
- After I fixed the road connection, satisfaction restored and I lowered tax to attract people back, people were returning but it capped at ~23619 population
- I have to remove one of those unlit manually placed residences for the growth to resume. It conrinues after I placed tthat residence back and exceeded initial population number, reaching ~32000
normal frigate
I too am interested
coral ivy
@high dawn might be a problem with your graphics drivers
i'm not sure
can you show more screenshots?
jagged dagger
Think it's graphical problems ye
high dawn
can you show more screenshots?
@coral ivy no, i close game(
normal frigate
send city file pls
final kite
Interesting 🤔
manic vapor
when Im running theotown and zoom at the same time, zoom flickers a lot
left flower
I can't imagine that's a bug... your PC probably can't handle it
velvet axle
Geliminium won’t despawn even after waiting months
This bug cost be my biggest city I’ve ever made.
rocky tulip
Just wait then
echo raft
Hmmm...
dim pollen
don't forget your daily reward!
mental swift
I've found the only way to kill geliminium is with a nuclear bomb
left flower
Hmmm...
@echo raft that fence acts as a road. It clearly says that
Geliminium won’t despawn even after waiting months
@velvet axle it doesn't just go away. You need to research the cure as I recall
dusty parrot
@velvet axle Try to spam containment wall on literally every tile insidethere
mellow lodge
How come i've just played the map like 2 mins ago then when i reset the game it becomes like thiss?!
echo raft
This shouldn't work
jagged dagger
It's a small bug and not game breaking, I'd suggest to just not build it like that haha
left flower
That somewhat not make any sense
@echo raft that was made before the fence update, that was how it had to be done back then
blazing steeple
worldly fox
I keep crashing when i go to plugin studio
normal frigate
Platform?
worldly fox
android
normal frigate
Version?
hexed stratus
idk what kind of house is this
coral ivy
not a bug
dusty parrot
What's that black edge on the left?
normal frigate
notch transition maybe?
dusty parrot
Phone is S10e, no notch but have a camera hole
normal frigate
No clue otherwise
dusty parrot
Bug report. Position of left control menu is not consistent (The phone: Galaxy S10e have camera cutout). When the button are on the leftmost instead of indented, they become almost unclickable.
static hollow
So many bugs remaining to fixed
left flower
So many bugs remaining to fixed
@static hollow instead of saying that report them
normal frigate
Bug report. Position of left control menu is not consistent (The phone: Galaxy S10e have camera cutout). When the button are on the leftmost instead of indented, they become almost unclickable.
@dusty parrot how do you get them leftmost?
dusty parrot
@normal frigate I don't "get them" to the leftmost, it would automatically move while playing. I have not observed/realized condition of what causing this to happen
chrome panther
i'm having a problem when i buy power, water, ect from a city i own but when i open the app and get to my city all connections are cut off and i have to leave the city and then go to the region it's on to get it working and you have to redo the services you are buying from the city next to
also that all the other stuff is saved but that
empty zephyr
Sana ol
normal frigate
@normal frigate I don't "get them" to the leftmost, it would automatically move while playing. I have not observed/realized condition of what causing this to happen
@dim grail
dusty parrot
Another problem: Why when I play PC version from steam I cannot unlock achievement?
rocky tulip
Version?
coral ivy
i'm pretty sure achievements are in beta
rocky tulip
Yeah
dusty parrot
Ah i see
dusty parrot
@normal frigate I have observed it happening when I just open the traffic view and just watching the traffic and moving the map around without touching any button
dusty parrot
@normal frigate And I have observed one such instance occurring after autosave
Bytheway why my city become an empty hole in the region?
dusty parrot
@normal frigate I think the black edge on the left might be of the same nature of bug as those buttons moving left? As both cause relative difficulty in clicking buttons
Also, another bug report: When using Chinese (Taiwan) or Chinese (China) translation, the game used a font which contain Japanese glyph, instead of Chinese glyph. Due to the problem of Han Unification in Unicode, some Han characters used in both Japanese and Chinese which have distant look are deemed the same in the Unicode encoding system, thus user must choose a font designed for correct language to get the correct glyph for the language. It appears that the game is now using a Japanese-language font even when displaying a Chinese translation, which result in the error of displaying some glyphs of some characters incorrectly. Please use a language-matching font to display relevant characters properly in the game's Chinese translation.
mental swift
In game rail don't work. I do have the diagonal plug in, Is that it?
severe tree
@mental swift I don't think so
the in-game rails and the diagonal rails have different IDs, so it must work
left flower
Use all diagonal rails @mental swift
mental swift
Ok yeah that is what I had to start doing. Thanks for your help guys.
dusty parrot
https://imgur.com/0qkQmhm
bug: broken chart
gray citrus
dusty parrot
Is this a bug? DSA's pollution wall apparently unable to cancel mid-range pollution over empty land, only short range?
Yes, loom at this pollution view despite DSA pollution wall have been built
dusty parrot
Bug report: After creating a separate power network and then destroying it by nuclear plant explosion, the game failed to remove the extra network's information
dim sphinx
Crash report: i have a 3GB RAM with snapdragon 655 (good to play theotown i think) and when im playing quietly Out of nowhere the game crash and don't let me play anymore unless i delete the game and install it again
final kite
Please, see the tip N° 120 in #tips-n-tricks (Is in the pins of that channel too)
dim sphinx
Crash report: i have a 3GB RAM with snapdragon 655 (good to play theotown i think) and when im playing quietly Out of nowhere the game crash and don't let me play anymore unless i delete the game and install it again
-I have TheoTown in the home here in the pic (before delete and reinstall the game)
-later i press the game to play it
-the game is loading
-the game loads and appears my city
-i login with my TheoTown account
-i go to the online regions
-i enter in a online region and i enter to my city
-the city is loading
-a offer appears and i close it
-the welcome back message appears and i see a ad to claim the reward
-the ad starts and finish, i press the X button to close the ad
-the screen turns black and crashes
I erase the game data and now dont crashes
Now i close the game
And i try open it but now only appears a black screen and crashes
peak kiln
I I need help, I install and put the height map in theotown folder, but when I enter the game and search the file name, the message appears saying: "couldn't read heightmap"
dusty parrot
@peak kiln You shouldn't "search the file name" you should only enter the file name in seed generation field. Also this isn"t #old-support
peak kiln
Thx
fiery yacht
v1937
sinful oyster
Why night mode still on, when i turn off that in the setting?
rocky tulip
I think you're using the wrong one
sinful oyster
I think you're using the wrong one
@rocky tulip what wrong?
cloud temple
My population is freeze after i destroy all of my industry territory
How to fix this?
rocky tulip
check your demands
cloud temple
Its increasing but its annoying beacuse its very laggy to open demands
And i need to build homes manually
sinful oyster
just check if you hve experimental features on
@rocky tulip its on
How to turn off?
dim sphinx
Help me with my problem please is a little higher in the chat
dim sphinx
:c
warped wyvern
The activation key don't come in my e-mail
And when I try to login, a message appears: connection error. It's not my Wi-Fi because I watched announcements but I can't log into my account
normal frigate
What is your username?
warped wyvern
Helsinki @normal frigate
normal frigate
Pforum-auth Helsinki
subtle pythonBOT
User account activated succesfully!
dusty parrot
Bug report: After a nuke expose, if you clean up everything but mot polluted roads, it:
- Will appear abnormal but show no radioactivity in radioactivity view
-Can still be used to provide transport despite ansolutely doesn't look like it - Residents aren't unsatisfied about it
Please fix it.
dim sphinx
P l e a s e
H e l p
M e
W i t h
M y
C r a s h
R e p o r t
it is a little above
Since that day I have not been able to play again
:(
I try all to play again
Erase the game and data
Try it again
But it never works
dawn sundial
Spam or flood?
final kite
You cant start the game anymore? @dim sphinx
In you cant start the game anymore, the game is unplayable, or you have several errors with your account, you can ping developers to get the faster response possible (Remember that if germany time is in night, probably devs are sleeping)
dim sphinx
Oh ok
I think i fix my crash error
I only change to another account
And i can play normally now without a randomly crash
Tomorrow im going to play so many hours to make it clear if my game no longer crashes
cloud temple
This very annoying my population is freeze and i need to build the houses manually after I destroy all of my industry
somber bronze
you need both commercial and industrial for residentials to move in, and vice versa
if you removed all your industrials no new people will move in
you have to follow the demand
jagged dagger
@dim sphinx we can't help you if you don't give us the crash report..
amber linden
@mellow lodge I think you make error in your plugin
flat walrus
Помогите
dusty parrot
Bug report: I don't have log, but when I eneter one of my city solely depends on import for all four service, for some reason all import amount have dropped to level far below the city's need.
Psuggest make it possible to add/minus these numbers in a way that can make them end at zero
subtle pythonBOT
Your suggestion has been sent to #suggestions channel!
olive berry
Psuggest underground roads dont bend with the superficies.
subtle pythonBOT
Your suggestion has been sent to #suggestions channel!
dusty parrot
Bug report
I have a patch of commercial zone not connected to anything
I built a tunnel under it
Then suddenly the zone started developing despite no new surfacre road around them
olive berry
Psuggest when removing tunnels or diamond paid esctrutures, we get the diamonds back.
subtle pythonBOT
Your suggestion has been sent to #suggestions channel!
mellow lodge
@amber linden ohhh thanks
fiery yacht
Bug report
v1937
Portrait UI Scale (Very Small)
Loading screen isn't scaled well
worthy turtle
Does anyone know why sometimes when I'm using the 'cr:' command in console to make a map from a png, it generates an arid map like this? I made about 5 maps, but the second one turned out like this, while the others are fine (green). I retried and it often produces the same results again.
After I restarted the device and I retried generating the map twice, it is now ok.
true pumice
Hey uh why do I sometimes get random circles of noise pollution in my residential districts?
Now I have a random circle of regular pollution?
Yet it grows again??
Reloaded the city and now they are gone, odd
tacit tusk
HORRIBLE Bug Report
beta v1.9.37a
All I did was just connect up my Facebook account to the game. Well, it was a successful link. But something unexpected happens. All of my 1024 diamonds are all gone now, forever! I tried restarting the game, but that doesn't seem to solve it. Because of this, my diamonds reset to 0. || Please fix ASAP! ||
I am willing to give some of my credentials associated with my Facebook account, if necessary to fix the problem. || [FOR DEVS/ADMINS ONLY] ||
rapid marsh
Just diamonds?
tacit tusk
Yes, just diamonds only. But all of my installed plugins linked with my FB has been imported successfully.
||
Just diamonds?
|| @rapid marsh
rapid marsh
Strange
I'll connect my FB account to the game and see if it's that causing your diamonds to be 0
I didn't lose my diamonds from connecting
ask @normal frigate
he could probably sort it out
tacit tusk
@rapid marsh
Additional Info:
This has already happened to me before. Try searching this: from:HAJDog247#0640 in:#beta-feedback
Check my query on Dec 2019.
dusty parrot
Bug report:
I placed a cloverleaf interchange on the sea
It automatically levelled all level-0 road of the interchanhe level-1, however all the originally elevated bridges stay as level1, breakong the interchange.
olive berry
Psuggest i want this rn! (Acting like a 3 yr old)
subtle pythonBOT
Your suggestion has been sent to #suggestions channel!
olive berry
@subtle python remove.
No... remove. No . No .no
Remove
No
How
Why
Help
No
No, no
Aaaaah
high dawn
My game crashed when I was just placing down some buildings
high dawn
Latest version on a galaxy a10e
Nope the game just closed itself
It might have to do with the fact that I haven't restarted my phone in a while
rocky tulip
Do you have any plugins installed?
high dawn
Yes a lot
I also just cleared 800mb of cache data from theotown, does that have to do with anything
rocky tulip
I think i see the problem
Your device is somewhat weak and can't hadle the game with a lot if plugins
At least looking spec wise
high dawn
I just cleared a lot of cache data so the game takes up much less space on my phone
final kite
rocky tulip
Yeah, looks a bit weak
final kite
2 GB RAM
rocky tulip
The easiest solution to delete insued plugins
final kite
high dawn
Can developers prevent edittext from appearing on "Report" dialog?
rocky tulip
Do you have an estable connection to internet
normal frigate
Send your log.txt file
mystic flame
ivory zenith
why
dusty parrot
Bug report: When I am building road and accidentally caused removal of other bridges, after pressing undo button it can only restor around ten tiles of accidentially removed road, the rest cannot be undone
quiet lake
So I just started and well, lol. I tried making a account and I did. But when I try and sign in, it says connection error?. My friend who also did the same thing got the same message.
normal frigate
Authenticate your account
quiet lake
Uhm how?
rocky tulip
did you get an email?
quiet lake
No
quiet lake
Yep nothing
I can send screen shots, And I have also searched ups authentication Emails that have been sent to my email.
rocky tulip
what is your forum name?
quiet lake
What do you mean by forum name?. The username?
rocky tulip
yes
quiet lake
Decepto
normal frigate
Pforum-auth Decepto
subtle pythonBOT
User account activated succesfully!
quiet lake
Thanks ^^
high dawn
Aa iam having some problems in plugin loading I have so little plugins but it need a huge time and stuck in 2407 drafts please fix it and some time it crashes in my Android 9 phone vivo v11pro
rocky tulip
final kite
When you install a plugin in PC, and click in the "restart" button, the game will close instead restart
After click in the restart button
Even Steam detects it as a close of the game
This, as far I know, just happens on PC
Steps for replicate it:
-Install a random plugin
-Click the restart button
-The game will never open again
Just in case
TheoTown version: 1.9.32p (The latest available for me in Steam)
pale void
I am having a problem that... Because when i will wait for game load, it takes me to my apps, it closes
coral ivy
@final kite i am experiencing the same issue.
astral garnet
Free gold ads not working
trail cliff
Have I lost all achievements after the update?
Of course I don’t think it will be difficult to restore them, but still
dusty parrot
I think one of the recent changes in TheoTown involve Google Play achievement redesign? If it's the case dev should mentione it in the changelog?
heady river
Hi!! Im having a problem with the game. I want to play online. I've already create an account but I never recieved the confirmation mail. What can I do?
subtle pythonBOT
Specified command can only be used by the bot owner
left flower
@heady river how long has it been?
heady river
like 1 day
left flower
Anh have you catched you spam?
heady river
yeah
everything
and nothing
I tried with different emails accounts but it didnt work
left flower
What's the username?
heady river
Samir_Samir
left flower
If it's the email doesn't come through before the dev wakes up then I'll ask him to authorize the account
left flower
No problem
brazen ether
Hello, I came across a bug when the pedestrians will become one of the "cars" in my city. I used a plugin called Pedestrian Roads before that happened.
left flower
That's a plugin issue
and it also can't be fixed if you want people that "walk" around
brazen ether
Oh I see, thank you. :)
left flower
You're welcome
normal frigate
Pforum-auth Samir_Samir
subtle pythonBOT
User account activated succesfully!
high dawn
high dawn
Hello
I'm having trouble creating additional regions
the app has no access to external storage to store the region in a safe way.Please grant access to external storage in oder to generate regions ?
normal frigate
grant external storage permissions
normal frigate
android and game version?
rocky tulip
and your android version?
high dawn
Android 10
heady river
Pforum-auth Samir_Samir
@normal frigate Thankss!! ❤❤❤
high dawn
Does anyone know why the Theotown folder is not automatically generated after reinstalling the game?
rocky tulip
maybe try creating one, by calling it TheoTown including caps
rocky tulip
idk, i just suggested that solution, idk if works actually
high dawn
Maybe
This folder will be automatically generated during the first installation, and after the game is deleted and reinstalled, it will not be automatically generated.
maybe try creating one, by calling it
TheoTownincluding caps
@rocky tulip Manual creation is invalid
😦
There is no TheoTown folder in the root directory, so where did the files go?
Where are all the plugins and other files?
jagged dagger
This folder will be automatically generated during the first installation, and after the game is deleted and reinstalled, it will not be automatically generated.
@high dawn the file should stay there even if you delete the game. It will stay there unless deleted manually, if that has happened it won't we created automatically again. This is from personal experience
dusty parrot
Or maybe deleted by some "cleaner" apps?
fiery yacht
Small bug @here
The tree on pillar, from tree planter
high dawn
@high dawn the file should stay there even if you delete the game. It will stay there unless deleted manually, if that has happened it won't we created automatically again. This is from personal experience
@jagged dagger thank you
scarlet folio
mental swift
I don't know if this a bug but in a free sandbox world of mine I have the DSA rocket ship launch pad. When my industry finally supplied it and I clicked upgrade nothing happened.
wind siren
neat pike
Everytime I ppen the game it gets to the last 99% of loading and crashes
I'm using it on a tablet BTW cuz my gaming pc doesn't support theotown cuz its not free
rocky tulip
What is tour devixd
neat pike
What
rocky tulip
What is yorh device
neat pike
Samsung tablet A1
rocky tulip
Ok, i think the issue is that your device is weak
neat pike
Ok
broken kettle
This is bug?
16:9
480 × 960
normal frigate
@dim grail resolution bug
dim grail
Thx