#bugs-n-crashes
1 messages · Page 17 of 1
Sad
☹
Big sad
Epic sadness
I feel like it's some plugin I downloaded and its corrupting my maps
delete your new plugins
and then name remove backup from olderfile or newest Save file delete
So I had a few all of the extra features like the transmission line and now they're gone
Does anybody know how this happens
Or why
Did you connect your Google play account
Could any of you help me please.So i'm having a problem where TheoTown is not launching using steam is appears that the app is running in the left side but it does not open at all, and then it just stops running even thought its not open.Why might this be the problem is it because i'm using a mac ?
@distant heart verify the file integrity
Already did
Trying restarting your Macbook
Make sure your anti-virus isn't effecting anything
If you are playing TheoTown on Steam with Windows 10 you can't use Alt+Tab or anything else. You have to close the game first to (for example) read a message. Please fix it.
please make it so that the treecutters are automatically destroyed after a certain amount of time or trees cut. My game is laggy and unusable
It might be that you have installed too much plugins
。。
It's because of an plugin
ahh ok
@normal frigate The irony is that I did not put them at all (I play through the PC version). Well.. how to fix it? Reinstalling the game did not help..
try using beta versiob
@normal frigate respond to mine please
That doesn't seem like anything that can be fixed at this very second
Because I'd also imagine it depends on your devices screen width
@normal frigate Guys.. and why in the phone version I can find the folder "plugin", and on the PC version there is no such folder..?
▪︎Windows: C:\Users(insert username)\TheoTown\plugins
▪︎ Linux: /home/$USER/TheoTown/plugins
▪︎ MacOS: idk
It should be in one of those locations
I have an issue where if I alt+f4 out of the game it still shows as running on steam and I can't relaunch 😦 I've looked for the java process and it isn't there
nothing is suspiciously using many system resources
Open task manager and disable it there
And if it doesn't show up disable the Java program
Via task Manager
I couldn't find the game's process
Not even Java?
@left flower Thanks you, I solved the problem.
Your welcome
Ok my TT doesnt opens anymore @normal frigate
rip
That can't help me in any way
Please put that above the ruler 
I'm trying to save my city but it hasn't progressed the last 10 minutes
My bus system stopped working
just wait
Waited for 23h now, and 5 in game years
Did you destroy one the the stops?
I deste stops, stations, road, nothing helped
Screenshot?
Of all removed and still not working or what?
delete the world
just wait
@high dawn noo just terraformed etc it
I had the same problem as u
@crisp wolf did you erase the route of the bus?
Wait let me explain myself
I mean that's how it lets me build my bus routes
I did, and it changed nothing
Really?
In generally, the game is periodically launched, it does not load..
The error is the same:
, v: 0 (Desktop)
1.7.78p (778), p:true
java.lang.RuntimeException: OpenGL error in texture.setup:teximg2d: 0x505 (1285) in Texture 8192x8192, depth:16, units:1, intformat:6408, formattype:32819
java.lang.RuntimeException: OpenGL error in texture.setup:teximg2d: 0x505 (1285) in Texture 8192x8192, depth:16, units:1, intformat:6408, formattype:32819
at io.blueflower.stapel2d.drawing.GLUtil.checkError(GLUtil.java:23)
at io.blueflower.stapel2d.drawing.Texture.setUp(Texture.java:97)
at io.blueflower.stapel2d.drawing.Engine.loadTexture(Engine.java:695)
at info.flowersoft.theotown.stages.LoadingStage.loadTexture(LoadingStage.java:1318)
at info.flowersoft.theotown.stages.LoadingStage.access$2300(LoadingStage.java:87)
at info.flowersoft.theotown.stages.LoadingStage$20.run(LoadingStage.java:279)
at info.flowersoft.theotown.stages.LoadingStage.update(LoadingStage.java:1420)
at io.blueflower.stapel2d.gamestack.GameStack.update(GameStack.java:135)
at info.flowersoft.theotown.MyGdxGame.render(MyGdxGame.java:119)
at com.badlogic.gdx.backends.lwjgl3.Lwjgl3Window.update(Lwjgl3Window.java:399)
at com.badlogic.gdx.backends.lwjgl3.Lwjgl3Application.loop(Lwjgl3Application.java:137)
at com.badlogic.gdx.backends.lwjgl3.Lwjgl3Application.<init>(Lwjgl3Application.java:111)
at info.flowersoft.theotown.desktop.DesktopLauncher.main(DesktopLauncher.java:72)
Deleted this folder that only did not do.. not help.
Sometimes but somehow I manage to run the game, but still..
Now everything works.. I do not understand..
@narrow flint it looks like a texture loading issue
The way it is.. and these are your textures.. for some reason I can't boot into the game because of this.
Try restarting your device
Also my TT still doesnt works... when i click to enter it enters to a black screen and kicks you out in 0.5 secs
Any new plugins?
Maybe you reached diamond limit
@normal frigate i have not redeemed anything, i just chwnged my device
Also i logged into my facebook
Ok... it works again... also diamonds are visible again
Started a new city. In this one the busses work. Other city they still don't...
Keeps crashing on startup. Windows. DM for log info.
dm
Yes like I this already did.. @left flower
there is a bug if I want to place something then it is somewhere else and not in the place where I will fix that quickly
@forest solstice is it a one time use building?
Nope
i mean, for example, that I want to place a police building on the road then he will place it somewhere in the grass
Are you clicking the checkmark?
Hello my population is stuck at 20.337
A screenshot would be great.
I think it's an abbreviation
I thing .337 is a man without legs and 1 arm
@livid bobcat the period(.) is basically a European comma(,)
If you get 20.337 when counting people, you round up to 21
For the reason that it is illegal to own a man, let alone a third of its body
[BUG] I took a screenshot of the map using the in game screenshot function, in Beta, and my GUI went away. I could look around, but could press nothing. I had to restart the app
@brittle eagle and I seem to be having population drops in our cities for no apparent reason. Is anyone else having a similar issue?
Try turning off debug mode
Its so obvious
Winter frames and cars. I placed snow and normal tiles along the tracks to see what would happen. They started to glitch out and disappear behind the road tiles
@mild bolt
What?
No is a tip to you
TTT won't build any Industrial zone on my city even though I have spare industrial zone and demand for TTT Industry and some TTT civillian (1K) and Residential on my city.
try placing parks in your industrial area
Idk u asked for a screenshot
Idk what u mean
😬
I have a question, in which folder do I have to save my android maps at my PC? @everyone
C:\Users\(yourUsername)\Theotown\maps
ping everyone isn't work here
@frail cloak if in doubt of folder location, check the pins on #town-square
@pale flame yea, but just admin can do ping everyone, or here
yes
Theotown Keeps on Crashing in my computer, what can I do to fix it?
Play on phone
@lethal relic depends on what the problem is
I launch Theotown, It loads everything(I've only download plugins from the store) but then it kicks me out
Does it give you an error?
Also plugins can contain errors even if it's in the store
@somber bronze thanks it worked
np
What happened to my first populous city?
@celest bronze
@heady osprey Where is backup files?
In your Region folder
@pale flame look for the name of the city which ends with .city.backup
You mean like
Esali.city.backup?
Ye
Remove .backup
Which backup?
I mean what number?
yes
it is
Wait let me send this
@celest bronze
Now what?
Urmmmm
You there?
@celest bronze Oi
AHHHHHHHHHHHHH
Ight I'm waiting
I don't know what to do
Okay
This is my prediction
I fricked up my region
annnnnnnnnnnnnnnnd it didn't worked
You know what?
Imma leave it
@pale flame sorry was eating
It's okay
Do still have that file you broke
What you mean?
That thing that didn't work
Seems like something is wrong with the audio
Try using beta version of TheoTown on steam
It got mixed upp, just listen
Just download it or something if the video won't work
Wut
That's not a bug
I can't set stops for my buses for unknown reason
Literally clicking stops, but it does nothing
wait nvm, I just Solved it
So if anyone has TCDD plugin and you cross rail with the road, it for some reason breaks and bus can't find the path
it's a known bug, but apparently it still wasn't fixed
hmmmm
Missing RU translation
Not a bug, just has to be translated by a Russian player.
And, theoritically, DSA is still a plugin, so you can disable it.
can plugins translate into other languages?
@somber bronze you can't
well rip
How so i use the dsa?
Why did you send it in bugs tho
Last update there where tree bots and I placed too many so my game froze. game devs said it would be fixed next update but it still is frozen and I dont want to lose my city
What tt version do you have
it updated on Android?
This is happening in 76
I can still play on the missing maps, they're just not graphically showing up
@lusty basalt This also happened to me
?
You don't have to ping him three times but ok
@high dawn
^ that's how ping look like
Fix fire helicopters
They are useless (doesn't work)
Wildfires are impossible to stop with this
(Forest wildfires)
Well
It works
But not every time
I'd deploy firefighters/police/bin people and they'll show up and then leave without doing anything
Do you have any free memory left?
when did some maps go wyoming all of a sudden
This happened to me before update
I had a previous deal with a neighbouring city in which the neighbour was giving me water and then I come back and according to the game my neighbouring city doesn't exist anymore, not the first time its happened
@rough garnet go back into that city that's giving you water
Okay
hello, dear @normal frigate! i've found a bug, in new update, which i would like to report. The map, in world, sometimes is like this:
not like this:
aaand again...
aaaand....
Hmm, k don't seem to experience any bugs
I got a couple missing from theonia
@pallid chasm did you restart your game?
Yes
And did it still do that?
Yes
Try restarting your device
Your welcome enjoy playing
Why does Elevated Trains spawn lots of trains. Is this a bug? Unlike recent version it spawns decent number of Trains.
Try possibly reducing traffic volume
Also, just one question:
Would it be possible to make a list of the most common errors and their fixes?
How do I delete dupe regions?
I go on ios files but there are only 4.
I changed the name of the dupes and it changed it for the non dupes.
This bug is really annoying I don’t want dupe regions
Console isn’t any help (at least for what I know
As it again only has 4 regions
I don’t know if you know about this bug but a fix for it would be good
calm down
Caalm down
My capital just disapeared
I can't even access it
BAD WORD
..
_
I tried
It dissapeared
Did you delete any files?
Hmm, can you check in the files wether the backup file is still there
Exactly!
Remove the .backup
Ok
@rocky tulip wow this is working
PLS SOMEONE
Arewvd
Hmmmm i think i'm going to remove the .city and kepp the .backup
Are you sure that is 4_4
Still rip
._.
So you still lost it
Fu- familly friendly server :>
No
I have the .store file
Should i use it ?
@celest bronze ?
Gonna try
Well
It didn't work
I guess it's a new start
¯\_(ツ)_/¯
oof
Hello, i have big problem on all my city.. My trashmaster dont take trash on all road og my town.. How can i fix it ?
Please help me i can't increse +2000 population
send a garbage truck there @dusty igloo
and is there garbage places?
i mean
where garbage trucks come from
But all day (in game) trash come on road
And my population decresead
Yes this functionnality work.. but i cant call all the time.. 😦 And i dont have just this road
Is bad because trash block the road lol
And my people dont like bad traffic 😦
So they leave to my little town
Place a garbage truck marker on the trash. Also don't build your landfills so close to residentials, they don't like pollution or noise.
Have you filled all there demands
please could someone help me with this problem I just bought the game today :c
@somber sluice what are you playing on
pc
Do you have an anti-virus?
No
Antivirus are fake
I only have windows antivirus
Ah k
It would appear that your openGL version is too low
there is no solution? to request a refund
@somber sluice you can buy a new Graphic Card
I wonder why this guy has a Russian name being Hispanic
🧐
Try updating graphics drivers
Filling the demand in sandbox/free has always been broken I think
@left flower yes I did
@normal frigate bRinG bAcK tHe X buTtOn tO tHe mEnU
Don't ping the dev over that. It's a feature.
kul, who cares ¯_(ツ)_/¯
but yeah, everyone wants it back...
We will redo whole UI
Nice
We will redo whole UI
That's probably bacause you complain about non-roundy edges 🙃
yess
In diesem Video wird insbesondere das nun funktionierende Baumenü gezeigt sowie allgemein der aktuelle Stand des Spiels.
Die Homepage des Projekts:
http://www.theotown.de/
Der Worklog:
http://www.blitzforum.de/worklogs/28/
I liked it tbh
yes
not on pc
althrough i'd prefer a modernish one
swing swong you are wrong
i play on pc and its okay
For the love of God though make it an option to use... whatever that ui is if you add it
too much work
Oh no
Too much work but replacing a full ui isn't?
It's too much work to maintain both
Can't we just improve the old-old sidebar ui?
the whole main game ui aka toolbar should be redone
Or put the UI at the bottom
so redo it, but not make it crappy :/
that's why beta feedback exists
but plox not the one it video
maybe parts of it
Make it modern then
but certainly not the actual build picking thing
Bucause it looks to 2008
I just got used to the new ui btw
I was to attached to the old ui before
i still use the old one 🙃
Goodness
I would like the new UI more if I could see more icons at one time
what does this mean
Send Report and exit
Hi, I can't play theotown from steam
I think it's because I downloaded many mods
What I can do?
Show Image of what it says
That's probably what happened. Try uninstalling few mods
By me when I saved any city of one of the 4 Regions it doubbles the amount of those regions. After a restart are it the begin four, but it is nervetracking in midgame
We'll look into it
Halp.
@cyan temple try restarting your phone
also i've had parts of the default region disappear and reappaear
Pollution and noise occuring in non-industrial places.
Im need help my city is...well WHAT IS THIS
and well im need help NOW or tomorrow
@dapper spire restart game, or join anywhere, and then back
hmmmm
T_T my central city
and talked to the developer about this?
Well is 2 citys lost the central city and another city but is no first time im make another citys and desapear
@dapper spire my god the same hapenned to me in the same region Only i lost my capital (the central city)
he also
has that problem
with capital
tell him what you did to revive it back @sour birch
Nop is no holy the capital and no you make a city but no the map desapear too
Wemm to have the original map
Go to files
Thetown
Regions
And try to find yourself
¯\_(ツ)_/¯
Flat earth
Explain this science
yep
Do you remember the citu name
Like mine was 4_4
Not the name actually
It's like ... the id
Im see the 4_4 now
This bug is probabely in all game for all players?
Well im bad for this you are the expert in informatic no?
good to wait for the development to say what is happening with this file and see if he can give us a solution and thanks for the attention
I have same problem trashmaster dont clean my city 😤 i can't play to rhis game.. Damn !!
look in #town-square
@dapper spire can you even click on the map?
@dusty igloo also call the garbage truck to the spot where the trash is
Yes and nothifg
Make sure you try restarting your device
Mhhh notfing
Oof
What?
I got a new device, but all of the features I have purchased is not there anymore, (I still have to repurchase it.)
But at least the gems I previously have got transferred to the new device.
it there a way for the new device that I have already purchased those packs?
like the building pack 1 & 2, military base, mountain, main fire station etc.?
@high dawn I'm talking about the additional features you can get, not the plugins
when you tap "Features" -> "More Content"
I have them all unlocked on my old device except Jardine house, bank of china, and ICC
but it's still locked on my new device.
Uh what
Im sacry for desapear another part for map :,(
@lusty basalt cursed images
(((
@lusty basalt Not a bug.
Maybe you haven't entirely blocked the pollution area with trees
My biggest city totally disappeared, the population (≈300,000) isnt counted either and I cant access it either
Me too :(
Me too :(
let's say the developer to see if that guy helps us
Is there a way to transfer the additional features from my old device?
the gems are the only things that get transferred, but the military base, main fire station, building pack 1 & 2, small mountain, etc are not transferred.
Spanish
Ash1100#0671 has been warned., misuse of channel
@high dawn if you have an issue with your warning pist it in #658691657910321183
Lol
😂
well, you're lucky, at least you didn't miss a piece of the map as a continent
You picked the wrong airplane fool
lol
lmao
You see, by making the wings part of the seating area we have twice the space!
Imoa
This
Now i am unable to play on the city i had before
The framerate is 1 every couple seconds
Advice?
I am also unable to build or destroy anything
Happened after placing some land over the ocean
One time
Every other saved game is fine
But the city i was playing with is like that
The error message does not show up
Only the terrible performance
It seems that your city has a lot of tree cutters. They use advanced pathfinding and slow down the game.
The issue is gone after removing most of them
I think i was farming too much
They give some good money tho
A little unrelated but, is DSA a plugin on part of the game?
Because i dont remember installing it
- This
It's part of the game yes
I believe you can remove it from the plugin folder.
@livid sage regarding that crash, did you do any elevation/terrain modifications
As i said, i believe there are around 500-900 (maybe 1300) tiles of land placed in the sea.
Also, some minor elevation modifications on mainland
try to re-build roads
or idk if this is true, but it maybe may also happen on mountain curves.
ok
If you don't fix it, I will delete the game!
- I lost my BIGGEST city of all my playing time (name of city "pickle")
What I need to do?

Not again....
Yeah, not again...
Go into the TheoTown folder and check wether there is a backup file if the city, there should still be one @high dawn
Don't remove the file, just remove the .backup part
Did you have to delete the original .city file tho..?
I don't know
Okey, I will delete the .backup part
It didn't work
End, what I need to do now?
@normal frigate maybe you could help? I don't really know what to do anymore..
I suggest to wait until JA is here, maybe he knows a solution..
Ok, I just wait him
I found an exploit that gives you free diamonds, is the buss department from an map that is made by the game, i do not have a description but you can use tickets to level up the stations and it gives you 2 diamonds once
That's not an exploit..
Kill me please
@high dawn can you send me all the files i wanna test
Why not?
Saw: you can't send this file's because you need have Nitro
Through dm?
What dm?
Direct message
That bug cannot be replicated and isn't happening for us therefore we don't know what to fix and where to dig.
I cant open the game
@tame star Me Too
Did you install too many plugins?
@normal frigate bruh
Did you install too many plugins?
Did you install too many plugins?
Did you install too many plugins?Did you install too many plugins?
Did you install too many plugins?
Did you install too many plugins? Did you install too many plugins? Did you install too many plugins? Did you install too many plugins?
Hmm

i just installed the game
@normal frigate i just bought the game today on pc, and i install it, i open it without any plugins
Try checking your graphics drivers
its a GTX1050Ti
On a phone with the bar like that, it remains until the game restarts
why are there duplicated regions
((I've never accessed Region #6 before but it seems to also be updated when I play my primary Region #1
do you play with a russian translation?
@high dawn He's Russian
^
@heady osprey
Have that issue since the first TT76 beta part update. So my conclusion is, that this is unfixable.
D a m m i t
I found what's causing this problem
when you slide build (I don't know the name) out of the world this happens
I just realized that
and tried myself
and I have to learn how to close slide building
it's so annoying
In german that text works fine
Do you have the latest version 786?
Seems like a translation bug
Hmm gotta go fix it then
But it might not be, but it seems like there are spaces before the text which cause it to look like this
I don't think it is, I remember translating this sentence and it was all correct no spaces at front. Also every splash text is off-center
And if there were spaces JA would have fixed that, so I'm pretty sure it is a bug.
guys
what?
ok
Zeeeeeeeeeeeeeeeeeeeej
cant help with that
ok
I'm listening
cool
I buy the steam game and I cant open it
the game run but I cant see it
can you help pls
Do you have java installed?
can you check task manager?
why
open steam library
left click on theotown
properties
and betas
and select the beta
need a password
im in beta now?
You should. After that update theotown and try again
Not quite sure what that means.
ok
Try restarting your pc,
not working
it work it was my antivirus
I found this bug
my game crash with no reason
I found this error
already reported
Thanks
My game on discord doesnt open, i uninstalled and resinstalled and it doesnt work
The game crashes in every version even on steam
Seems that I have also this rocket, obviously I dont sarted one… And this one is visible open, not hidden by some other players like.
Theotown mobile, train bug, when the train will turn a corner it simply returns to the original point
I keep seeing this bug on this group
Many say that 5 or more cities remove or deleted by it owns
Developers can't reproduce this bug therefor they also can't fix it.
The splash texts are off centered
There are people on Reddit with that region bug too
@mild bolt i keep see this all day so got worried also
I find that happens when I delete a city file in a region folder on mobile
The corresponding city on the region disappears
Maybe something similar is happening?
Well of course deleting the city file would remove the city!
@pastel juniper It Old Topic, Some Player Didn't Mention It
Sometimes my cities disappear but tapping on the missing tile makes me access it and appear again
@high dawn Send Your Problem To #663818790529794048
It aint a problem if i can still play the missing cities
I don't think that's a plugin based issue
...so you don't know what does this error means, right?
Typically the plugin based issues show up in a different format
That's the first time ever I saw that issue, ce 33
Good that it's reported
release times are different, so if an announced update isn't available yet, just wait until the update is out in your place
which makes the update thing not a bug.
@coral ivy
Yes?
My thing Lags every Theotown day
What thing?
It's still not a lot, but some plugins may contain a lot of data, which may cause the lag, but I highly doubt that since you don't have much plugins.
@high dawn How many city maps do you have?
I used to experience some lag when I had a ton of city maps.
That might be caused by some low memory and/or RAM.
K
I had some similar problems like this
Keeps say Sorry major Bug issued and i reported it
Send a screenshot here
Why not?
Idk once it done it
We might help you fix it
Okay.
I just found a old one
Maybe you can write down the contents of the current one if this is the old one?
What did you do before you got the issue?
Do the numbers write 786?
Does the crash appear whenever you start up the game?
Or whenever you build something?
@high dawn press 'Send report & exit'. This way it can be fixed
who's this blocked user
Who what where?
send report and exit..
Sorry i forgot @off-topic
I still got no help for missing paid features.
@carmine condor wdym?
@high dawn
Is there a way to transfer the additional features from my old device?
the gems are the only things that get transferred, but the military base, main fire station, building pack 1 & 2, small mountain, etc are not transferred.
Been asking that since dec 30
look at the top xD
bruh
battery
@carmine condor uh sorry for late respone, i'm just busy, did you do any saves?
even though I have built several military bases on that save, I can't do it anymore because it's locked
@high dawn it was for you already lmao
send report & exit
....
It lags in every theotown day
When it reaches 12
🙁
@high dawn
what 12?
Midnight on theotown
...
:(
It lags
gtg send it im dm
@carmine condor so, for me was the same situation when i was going to new device. But i didn't get old cities. Btw, i think you can't transfer old cities to new device???
@carmine condor it actually depends on what device you are playing on. If you are using an android I recommend an app called smartswitch to move all the files from phone to phone
@left flower I already have my old cities.
I am missing the paid features.
the gems did get transferred but the gem paid features didn't.
Did you connect your Google play account
@high dawn keep in mind that night mode is new and will have issues like that from time to time
yes.
hence my 1,200 gems got transfered to the new device but the features remained locked.
Hmm try restoring your purchases
now sure how I restore purchases
It should be an option in the extra content menu (where the plus sign is)
eek that's your phone
you don't have a good tablet if I'm correct
not about connection about performance
Yep
CPU isn't the best too (Spreadtrum SC7731 Quad core)
play on smaller maps
or get a new tablet
I used to play in giant maps with 940mb RAM
@livid bobcat how did that turn out
Lmao... idk
@high dawn go to dev options and memory to see RAM
dev options are at the bottom
500MB of RAM
!?
wow
is that inside dev options?
oh well I think you phone is only for browsing the internet emails etc
play on smaller maps
well you really can't do much then
the minimal is 1GibiByte (1073 MB)
?
GbByte?
GibiByte=GiB=around 1GB
Android version isn't really a factor in your performance
Mabye if you phone comes with a custom Android layer (Like EMUI) it can use more ram
Why you always keep hiding ping?
What bug
Probably not a bug, but a very weak software.
Probably
When I was in the game I picked up the prize from day 1, I left the game and then came in after an hour and picked up the prize from day 2 and so up to day 5
Unless it was supposed to be days in the game
😂
This was after trying to take a picture of this seed 1484128763 on the size one bigger than huge.
Map size picture.
@ me with answer.
Thanks I'll delete some stuff.
do you have any plugins
maybe one of them are causing the bug
try taking out one of your recently added plugin to see if thats the problem
Didn't work
hmm does anyone of your plugins use lua
since the only way I know to recreate that is with lua
a file that ends with .lua
.java file also fun
but java plugins are not supported
Mobile Bug: TheoTown Doesn't open, attempted to open it 24 times, worked non of the times. (stuck on loading screen)
how about we off center everything? 
How about no?
You like to trigger our OCD, right?
Off center is the new modern
That's a plugin
I see
@teal trench it's a staged rollout it takes time
