#Black screen

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cedar ridge
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Black screen every time I died

fleet parrot
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is this on PC?

gray plover
cedar ridge
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On Android

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Works

fleet parrot
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@cedar ridge where did you die when this happened?

cedar ridge
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At worms ๐Ÿ˜…

fleet parrot
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on the new map?

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or worms as in the one after the town?

cedar ridge
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After town

spare relic
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Happens at Forest Libra as well

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After death

viscid gyro
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@fleet parrot How about this

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@fleet parrot I have already purchased VIP on my account, it would be a shame if I change accounts.

fleet parrot
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black scereen issue will still be a problem - I am investigating it

fleet parrot
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guys

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it will allow me to send you updates to try to fix this

light needle
fleet parrot
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@cedar ridge @light needle @viscid gyro @spare relic install that version and when the black screen issue happens use /bugreport in chat and send me that email

light needle
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This link not working

fleet parrot
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what does it say?

light needle
fleet parrot
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thats weird alright hold on

light needle
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It won't reset my progress right xd

fleet parrot
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no

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its just an easy way for me to share clients without having to wait for google approval

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anyways as soon as you get the black screen please use /bugreport it will open your email app and then you can send that email to me hopefully we will understand wtf is going on

fleet parrot
# light needle

hey dude I wanna know more of this one - when it happened where were you? on which map?

light needle
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Happened after dying

fleet parrot
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and when you did the /bugreport did you get disconnected by any chance?

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right after the /bugreport or right before it?

light needle
fleet parrot
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ok and last one, when you say it happens after dying is it like:

  1. you press respawn and then are teleported to a black map
  2. as soon as you die everything turns black
light needle
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I tried to find when this happened by dying multiple times . But it's only occur sometimes when I don't try to die

fleet parrot
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which one? 1 or 2?

light needle
fleet parrot
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cool thanks

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if it happens again, /bugreport again please

light needle
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Okay

fleet parrot
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actually one more question

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when you respawned, where you actually teleported to the priest?

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or were you sent somewhere else? you would know this after you relogged

light needle
fleet parrot
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ok so when you relogged you were in a legit place not in the middle of nowhere

light needle
fleet parrot
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did you hit invisible walls by any chance?

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or can you walk over walls and all?

light needle
light needle
# fleet parrot or can you walk over walls and all?

Normally, the character can move around with proper visuals displayed. However, after the bug occurs, the character is still able to move normally, but the visuals are completely missing and the screen turns entirely black.

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Next time I will call my friend and will screen record and ask him to show me the way to go for the worms and will inform

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Anything else u want me to do ?

fleet parrot
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nop thats alright I think I have enough info for now

light needle
fleet parrot
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Did you send the report? Also update your game please

light needle
light needle
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Nd I didn't restart the game this time . Nd I die again nd screen is black

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As many times I die the screen is black

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Nd this times it happened when I used party leader scroll nd died after teleport to leader

fleet parrot
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Keep sending reports please

light needle
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On lvl 70 u can see without pet

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Only lobby is black . Laurum harbour is black.

light needle
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Ignore the music .

Event1: I died when I was lvl 70 after using the party leader scroll . (Maybe mostly happening after dying of getting one hit)

Event2: I tapped on respawn it sent me laurum harbour and screen is black. Assets were there everything is working only visuals gone .

Event3: I used tp back to leader and died again and this thing repeat (repeat because I haven't restart the game)

Event4: I told my friend to show me the way out (on this video) and after I followed him and go out to worm area manually and enter back to laurum harbour again the visuals came back

Event5: I turn back to leader in dw again . And again I died and saw the black screen

Now this repeating because maybe I didn't restarted the game after this happening or maybe happening after getting one hit . One hit could be the main reason as it was coming mostly after game launch . And new (weak) players were repeating.

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Bug Description โ€“ Black Screen / Missing Visuals After Death

Event 1: I died at level 70 after using a Party Leader Scroll. This issue seems to occur most often when I die from being one-hit killed.

Event 2: After tapping Respawn, I was sent to Laurum Harbour, but the screen turned completely black.
Game assets and interactions were still active (UI, movement, skills), but all visuals were missing.

Event 3: I used Teleport to Leader, died again, and the same issue repeated. This continued because I did not restart the game.

Event 4: I asked a friend to guide me out (shown in the video). After manually moving to the Worm Area and then re-entering Laurum Harbour, the visuals returned to normal.

Event 5: I teleported back to the leader in DW, died again, and the black screen issue reoccurred.

Additional Notes:

The issue keeps repeating until the game is restarted.
It appears to happen more frequently after one-hit deaths.

New or weaker players seem to encounter this issue repeatedly. Because they die of mostly one hit.

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@fleet parrot

fleet parrot
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does this issue only happen while in party maybe?

cedar ridge
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No

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Can happen alone too

fleet parrot
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do you know how to make this bug happen 100% of the times?

cedar ridge
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I can try it happens alot when you died

fleet parrot
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@frank rune come here bro

frank rune
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ok

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i gona try get issue

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i play pc too

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hmm i try get black screen and it not back

cedar ridge
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Usually lvl 1-80 when many items on ground and luring many mobs then died

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Frequently on ghost and treant golem

frank rune
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yeah

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me on treant

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but after alka saying me to test it not happend

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i gona try with item on floor

cedar ridge
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Try while low hp use hp pot

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Then die

frank rune
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ok

fleet parrot
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if you guys find a way to 100% trigger this issue I will pay you in gems heavily

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becasue I cant figure this shit out and im shooting in the dark here with my "fix attempts"

frank rune
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hmmm

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it not come back black screen

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arzinght can u come treant spot

cedar ridge
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Wait

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NM?

frank rune
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just for try get blackscreen

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terror

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maybe is spot issue

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lol today at treant i get like 10 blackscreen

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and no none

cedar ridge
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Alka

fleet parrot
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yes?

cedar ridge
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3 times black screen with and without pt

fleet parrot
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but were you in party at any moment?

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could potentially being on party trigger it at some point and then after that it happens in party and outside party?

cedar ridge
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Gonna try alone 3 times now

fleet parrot
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but start the app from 0

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force close and then try alone

cedar ridge
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Yes I log out

fleet parrot
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not only logout

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force close, kill the app

cedar ridge
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Oki

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End task

frank rune
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i think when u get first blackscreen

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if u not close open client

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it come back

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first blackscreen is in party

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and after u get it always

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if u dont close client

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i need test all this die

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to be sure

fleet parrot
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would this summarize the issue?:

  1. be on party
  2. die in any map
  3. issue shows up
  4. any other death after will get you black screen
frank rune
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yeah

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and for solve it u need close client and open

fleet parrot
cedar ridge
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It does

frank rune
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it does

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only if switch server not solve

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or i'm no luck

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we tryed with pet and blackscreen come back

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or maybe it when uswap server

cedar ridge
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Alka I've found it

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It's when you died swap server and died again

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We found it edilawit and me

fleet parrot
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I dont think so dude because in day 0 when players could only play in normal 1 they had the problem

cedar ridge
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Ouhh

fleet parrot
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if you close the app completly and do "It's when you died swap server and died again" does it 100% happen?

frank rune
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and is better when u make all pets

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switch server back on same server + pets

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and die

fleet parrot
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sorry I dont understand this part

vernal raven
cedar ridge
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I've log out and force cloced

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Closed

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First i die on terror and go NM die black screen

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@fleet parrot

frank rune
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yeah we found

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gtz az

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first die

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switch server

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and back server and die again

fleet parrot
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in that exact order?

frank rune
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yeah

cedar ridge
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Yes

frank rune
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i need try again

fleet parrot
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on mobile too?

frank rune
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me pc

cedar ridge
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Wait I try mobile

vernal raven
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login in

frank rune
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is that

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100%

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die switch server

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and back on server u was

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and die

fleet parrot
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oh! first time I got it but I did it the other way around I went nightmare->terror and had to do it many times

frank rune
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maybe now u can solve it

fleet parrot
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give me a few mins to check what is this hold on

frank rune
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ok

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u dont need give me anything alka

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if we can solve it all be happy

cedar ridge
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Yep black on mobile too

frank rune
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arz thank we can spam bug now

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lol

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we found it

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now need solve it

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pet or not pet not change nothing

fleet parrot
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but wait there is a bit more

frank rune
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ok

vernal raven
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from nm to terror same

fleet parrot
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I think it might be related to having players around during respawn

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or being with player before respawn

frank rune
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me i do az tecnique

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and it append 100%

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i tryed 10 time

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alone

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it work

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do u wanna we try something else alka ?

vernal raven
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try die force close app we go diffrent serve?

fleet parrot
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wait im hitting my head here against wall

cedar ridge
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Wait I try die n1

frank rune
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lol

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same

fleet parrot
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but I want you to take note if you have players around when you die

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it is very important to take note if there are players near when you die or when you revive

frank rune
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ok

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can u make 2 server fort test

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i was alone

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and bug still

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n1 die and n2 die = black screen

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i think game dont care if u alone or not

fleet parrot
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ok let me continue this for now I know you guys will get the reward

frank rune
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fix that bug more important than reward

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for me

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if u need more help just ask me

fleet parrot
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yeah im trying to gather data because it is super weird Im thinking this could be a unity bug more than my side

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I was thinking all this time that the map didnt load

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but the map loads - you can see the minimap works fine

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this is something related tothe camera not rendering the map which I havent toched since dungeons update but that was even before the reset

vernal raven
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xD i thought it was 2 maps overlay

fleet parrot
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no, you can even see walls are loaded if you try to walk against a wall (guide by the minimap) you cant

frank rune
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alka i saw u fixed chat bug on mobile

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thank

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i dont need more vpn

fleet parrot
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I havent lol

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lets keep this related to black screen issue hold on

frank rune
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oh

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ok

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yeah it work chat now

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maybe reinstall laurum does it

fleet parrot
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no dude its related to the network allowing your connection or not thats all

cedar ridge
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Ping @cedar ridge if needed ๐Ÿ‘

frank rune
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ok

fleet parrot
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guys can you confirm this:

  1. trigger the black screen problem
  2. teleport with the pet to the same place where you are, for example if you re in libra with the black map issue, teleport to libra again

Tell me if the problem stays or if this fixes the problem somehow

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to me, when I use the pet it fixes the problem - so it seems like the problem is more related to the player death than the map loading

cedar ridge
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Oki omw to try

frank rune
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ok i gona try

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this fix problem

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i just tryed

cedar ridge
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Yes this fix it

fleet parrot
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wtf this is crazy - pet teleport is 100% same as respawn teleport

frank rune
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same if u use party scroll

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or death scroll

fleet parrot
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they all fix the problem too?

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even if you are teleported to the same map?

cedar ridge
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Yes

fleet parrot
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this is important "teleported to the same map?"

frank rune
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yes

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i think it solve when is map load

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expt if u die again

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u got blackscreen again

cedar ridge
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Teleport and scroll fixed it but if you die again blackscreen over and over

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I think it has to do with the data of server swap save place

frank rune
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all solution is to relog

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if u relog rip ur pt slot

fleet parrot
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guys im very close

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I managed to kill the bug now I need to know why is this happening

frank rune
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ok

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just say if u need help

fleet parrot
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guys imma release a version with the patch and then give it a try - if its fixed ill send you the gems

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well even if its not I will because you helped me a lot

light needle
fleet parrot
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lets first confirm the bug is gone pls

frank rune
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i try

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i tryed alka

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bug gone

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if we switch server

fleet parrot
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sure? keep trying pls

fleet parrot
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all good then?

frank rune
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yeah

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i tryed 10 time and no bug

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you want me try more ?

fleet parrot
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no its fine you guys want bug squad title or gems? @frank rune @cedar ridge @vernal raven @light needle?

light needle
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Bug squad CatJam

fleet parrot
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gimme in game nicks

light needle
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Zuppy

frank rune
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me edilawit

fleet parrot
frank rune
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what u want

fleet parrot
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title is unique

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gems everyone can have

frank rune
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ok for title

fleet parrot
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cool relog

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should be under staff category

frank rune
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ok

cedar ridge
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I'll take gems

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Just kidding I'll take title too

cedar ridge
fleet parrot
fleet parrot
fleet parrot
vernal raven
frank rune
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yes

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it work

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thank so much