#I migrated my Lukso to Lukso network but I can't see my balance

54 messages · Page 1 of 1 (latest)

winter perch
#

I migrated my coin to lukso network but I can't see the balance

keen valley
#

Hello, could you provide us your Universal Profile address?
Your balance is not showing on the wallet?

winter perch
#

0x53cCC157d8C62384cEA75Ccd4aE83D56bC243b36

#

0x53ccc157d8c62384cea75ccd4ae83d56bc243b36

#

Someone hacked my wallet in this group

#

I had this problem they told me click on the link and write 12words I did and another coin transfered by them

winter perch
#

What can I do????

keen valley
#

If you transfer your coin to another wallet, we can do anything to get them back
@uneven granite could you confirm? Thanks

winter perch
#

How?

uneven granite
#

Hey @winter perch, I'm not sure to understand the issue.
You wanted to migrate LYXe to LYX, and your wallet address is 0x53ccc157d8c62384cea75ccd4ae83d56bc243b36? Or is this address someone else?

winter perch
#

Yes

#

It is Lukso address

uneven granite
#

is it your wallet?

winter perch
#

Yes

uneven granite
#

Ok got it

#

I see in the block explorer that this address has 43.5 LYX

winter perch
#

Yea

uneven granite
#

And now you say you don't see your balance on your wallet, which wallet are you using?

winter perch
#

I had but not showing in wallet

#

Trust

#

Why?

uneven granite
#

Hum weird

#

I was checking myself using Trust, and I can see my balance

#

Did you add the correct network?

winter perch
#

Yes

uneven granite
#

Ok I can see my Testnet balance, but not my Mainnet balance

#

This might be a Trust wallet issue then

winter perch
#

And now what can we do?

uneven granite
#

Ok nevermind, my balance just got updated. So this means Trust wallet is able to get my balance

winter perch
#

Yes I did it correctly

#

But it didn't not solve

uneven granite
#

Something's wrong with trust wallet and unfortunately, I don't understand 😕

#

They are not getting the correct info from LUKSO network

#

Can you click on the button "Your addresses" and check if the LUKSO address in the wallet is 0x53cCC157d8C62384cEA75Ccd4aE83D56bC243b36 ?

#

If they have a support center, you can send them this issue (not seeing your balance)

winter perch
#

Where and how?

#

I think I am talking to support now

uneven granite
winter perch
#

Ok

uneven granite
#

Let me know what they say 🙂

winter perch
#

They said add LUKSO network I did

winter perch
uneven granite
#

@winter perch do you still have the issue?
I'm seeing that you're on mobile phone. Are you using Trust Wallet mobile app?

winter perch
#

Yes

#

Issue not solved

winter perch
#

Who can help me?

winter perch
#

I lost my all coins in trustwallet for solving this issue but it is not solved

river nacelle
#

Import 12 seed phrase of the trust wallet into metamask. Switch to lukso network, you will see lyx's

#

Metamask is more suitable for these

winter perch