crystal cargo
The most recent version of the game will not load on my iPad Pro after the initial launch of the app.
Model: iPad Pro 4th Gen 12.9in
iOS: 26.2 (most recent)
Attempted Fixes:
The only solution that works for me is to delete the app and reinstall.
ancient hearth
uneven gull
thx for reporting investigating
crystal cargo
thx for reporting investigating
If you need any more data or would like me to try other things, please do let me know!
uneven gull
thx C! if it occurs again could you try shaking the phone. - then a upload stack trace bug reporting tool will come up
and you can send the details to us via that panel
crystal cargo
and you can send the details to us via that panel
So from my experimenting I can’t get the upload stack trace bug reporting tool to come up with the game is freezing with the load screen at 75%
crystal cargo
thx C! if it occurs again could you try shaking the phone. - then a upload stack...
Bumping the above.
crystal cargo
This issue persists when updating to iOS 26.2.1
crystal cargo
let me pass this over to eng team
Is it possible for the stack bug trace reporting tool to be added to the settings on the loading screen? If we could trigger that before the game fully loaded those of us having this issue would have an easier time getting better data to you and the team.