#I can't get into the game

11 messages · Page 1 of 1 (latest)

tiny topaz
#

I can't get into the game

I don't post images here because my Discord, for some reason, won't send images (but that's a separate issue).

The real problem is that I can't access the game. When the initial loading screen appears and ends, a percentage drops to zero, and then I get an error message (the one that says certain files could not be downloaded from the server).

And even if I restart the game, the game keeps crashing again, over and over again.

I tried everything to get it working again: uninstalling and reinstalling the game, deleting all of its files from the storage, the cache, and everything else that can be deleted, and of course, all the previous ones at the same time.

And what do you think? THE ERROR CONTINUES TO APPEAR EVEN WHEN I LOG BACK IN AFTER DOING ALL OF THIS

I suspect that one of the game files has become corrupted or damaged, as I got a certain error or bug when downloading the latest update from the Play Store.

Please help me. I haven't been able to launch the game for two or three weeks.

Note: I'm an Android gamer. :]
My player's name is Gentledemon

tight sail
#

have u tried using a VPN?

tiny topaz
# tight sail what is the error that u get from the Play Store?

Well, the update was downloading but the load stayed at 21%, and basically it got stuck there and wouldn't cancel no matter how much I pressed the cancel button, so I closed the PlayStore and when I entered it told me that the game was now playable, that's where the error I'm talking about in this post appears.

tiny topaz
tight sail
tight sail
#

likely your connection

tiny topaz
#

But what I want to find out is how the hell I fix my little problem when trying to log into the game.

And forgive me if I'm not entirely clear. I speak Spanish and I use Google Translate

tight sail
#

Usually with issues like this the problem tends to be related to your region's internet providers. That's why many people sometimes use VPN, to skirt issues like this