#Desync Battle Bugs

1 messages · Page 2 of 1

vast basin
barren yacht
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I went up against a lvl 12 federation titan, because the rewards were double jackpot. The battle was pretty close, but I ended up winning with just over 1 ship hp left. When I returned to my ship, it had 0 hp left and I didn't earn any resources. I figured it must've not loaded yet, so I restarted the game. I then looked at the log, and it was registered as a loss that cost me 37 trophies. I even watched the replay, and it still showed victory at the end.
IGN: "varactyl"
Platform: android

vagrant junco
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android - Rui Eversmith
i would like to get my trophies back if possible

topaz geyser
ocean wharf
#

Android - Larenstal

Please return my trophies and resources. I added the scan I took just before the battle so you can see his ship in detail in case that matters.

ocean wharf
gleaming vector
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@vagrant junco @topaz geyser @ocean wharf They dont refund cups or resources, sadly

ocean wharf
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yeah, I just needed to vent a little. I worked hard for those trophies!

gleaming vector
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but since it shows that you have lost it means that somewhere you made a mistake, try to figure that out and work it yourself

wind zenith
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Nice competitive game(no)dolores2

thin rampart
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I’d like to remind folk that while making a report of you’re going to try accuse someone of cheating it will be removed, if it continues then warnings will be issued. You’re welcome to report desync, anything else will be treated as a violation of the servers rules.

fluid osprey
copper crow
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There is no way for the opponent to win

hallow gazelle
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@outer falcon is it possible to get an update on this issue please? It’s still happening way too frequently.

ember acorn
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relog made me lose

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i honestly think yall could automate desync detection and reporting because its telltale sign is hp being different from the result at the end of a fight

outer falcon
worthy summit
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I kind of gave up on posting all my desyncs since there's no feedback on them, but they're still happening regularly. Basically any battle with someone above level 10 and some people at level 10. Even if I only lose a fraction of an HP and win quickly I'm at risk of a desync loss.

Anyway, tournament desync losses are more serious so I will post those. Won this one very quickly. It was full AI. 2:22 left on the clock and I still had 33.2/34 HP, but upon exiting the win screen my HP dropped to zero and I didn't get my stars. Upon reboot it shows a loss. Replay shows a win pretty close to how I saw it - totally one-sided battle that there's no way I could have lost.

wind zenith
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"desync is not a high priority issue to fix"
Ⓒ Savy Soda

brittle sentinel
wanton glade
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Oh, I didn't know there was a related channel. I will populate a lot shortly because there are too many such occurrences during tournament days

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And this HUGE demotivator, when someone abuses this thing

wanton glade
worthy summit
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Same story: won by a large margin. Had about 30HP left. After exiting the win screen my HP dropped to zero. After reloading the game my win turned into a loss in the log. Most of my battles these days are on the browser version but this was on Android.

worthy summit
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Same thing.

fluid osprey
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Desync atk comeback

errant goblet
fluid osprey
#

4300 win vs 6200 what a dsync

worthy summit
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This was weird. I won in 1:06 with 32.2 HP remaining. Upon exiting the win screen my health dropped to 20 and I didn't get my trophies. After restarting the game it shows a draw. Replay matches my memory of what happened. I don't understand how a draw could be decided before a timeout could happen.

errant axle
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In game name: Bjolfur. Platform: Steam. Timestamp approx 03:20 UTC. Battle log states loss in defence, replay shows a victory.

boreal hedge
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first time
#1064935650664661132 message
second time
#1064935650664661132 message
and today is third time
Is it coincidence?

pulsar tide
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i clicked the rematch button because i thought i would win but i realized the only reason i won was because he started the battle with 2.6 HP lol

vast basin
zenith knoll
vast basin
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2/3 hp after the defeat

safe lantern
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Shame. I won but didn't get stars and lost an attempt. In first two screenshots (on top) my battle log says I won and in replay won. But in second screenshots (on bottom) my battle log says I lost but in replay won.

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You can see the time difference between screenshots

vast basin
candid mesa
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I was targeting emp by hands, and there is no trace of it on replay.
Get a call while on fight and game was reload

slow wigeon
hallow gazelle
outer falcon
hallow gazelle
soft mural
worthy summit
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This impossible draw happened again. I won in about a minute with 33.7/34 HP remaining. After exiting the win screen my HP dropped to 23.8 and I received no trophies. After restart the log shows a draw. Replay shows a win in 1:07m. How is a draw possible? The draw showed up immediately after 1 minute, it wasn't even close to the 3 minutes it would take to time out.

green solar
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Now I'm getting these on defense battles?

Can we do a Kickstarter to fund a team to fix this problem?

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Not sure if this is helpful, but I didn't get a notification on my phone for this fight, but I did get notifications for every other fight tonight, both before and after this one. Maybe that's a clue?

radiant laurel
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All posts here are helpful as we continue to focus on Desync this week 🙂 Thanks again guys

grizzled stag
# radiant laurel All posts here are helpful as we continue to focus on Desync this week 🙂 Thanks...

Any progress or updates on this Toma you can share? I mean something a little more concrete.

Been that it's getting close to a year since Apex posted this thread (17th January) and we've not had anything other than "working on it".

Are you close? A million miles away? Do you know what the actual issue is, is still being worked on? Is it being tested internally etc.

Anything would be really appreciated

green solar
radiant laurel
# grizzled stag Any progress or updates on this Toma you can share? I mean something a little mo...

So this is something that we iterate on over time, and Desync has seen improvements to reduce the frequency of these issues. Unfortunately we werent able to work on this over the past month, and our client and server devs are focussing on this and redoing the rearm system exclusively. I want to make sure they have enough time on this to allow for near seamless battle results for the months to come, and stick to a regular schedule to ensure it never gets this bad again.

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We will also be looking into a dedicated sync server separate from the game server, rather than add a preference to client result or anything like that

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We will post here when we have made headway over the next 7-8 days.

grizzled stag
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As far as updates goes that's a pretty great one Toma, thank you. More than I expected for sure and I appreciate the honesty. Fixing this and rearm would address two of the largest annoyances the player base has for sure.

gleaming vector
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What is happening

copper crow
#

Opponent has zero chances to win

gleaming vector
copper crow
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So there is literally no way

gleaming vector
#

Desync gives you a second chance, so it plays the battle against with a relatively different rng

copper crow
gleaming vector
#

hmm

outer falcon
# gleaming vector Well he beat you, so something must have happened

There is no bug in server calculations, at least that was what I got from the discussions that have happened internally. These are just possible outcomes of the battle. But the issue is that the results of the initial attack (this is on the client side) battle isn’t being showed for all parties and used when it comes to trophy and resource allocation.

gleaming vector
#

damn

grizzled stag
thin rampart
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Random rng with just AI, pretty much what some folk have been calling for by removing manual 🤣

worthy summit
outer falcon
worthy summit
# outer falcon There are more than likely outliners. But mostly commenting to those that say th...

I appreciate that and agree that even relatively small differences can change the outcome. I don't agree that there are outliers. I think there's a separate issue. Obviously I don't know the codebase and what's really possible here, but it seems like there is also something like a simulator crash or errors being thrown that result in the server assuming a loss. And that only seems to affect a few people. I volunteer my account if devs want to instrument it and test things.

worthy summit
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My main ask is that there is at least some way to see how the battles work. e.g. if the replays showed what the server thinks happened. That way we can see what needs improving on our ships. The way it is now it looks like we're super awesome but then fail after the battle is over. How do we know what to improve? It's impossible to play with no feedback.

thin rampart
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Well yes, but a lot of the desyncs is the server returning a purely rng ai outcome of the fight with no manual interactions that may have changed the course of said fight. Also assuming that the fight result is sometimes returned without attackers advantage server side

green solar
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Got this Desync in the Live Event.... Said it was a draw.... when i won really fast.

copper crow
grizzled stag
# outer falcon There is no bug in server calculations, at least that was what I got from the di...

Willing to stake my house on the fact there are many bugs in the calculation. The issue we're seeing is because the replay is the server version and we don't see the server version during a fight, we see the client version.

Why someone is losing regularly to fights they win 99.99% of the time on the client version indicates bugs.

If it was once, sure. I've beaten Robert precisely once. There's always that 1% chance of RNG being perfect. But repeatedly seeing the same issue is overwhelming evidence for bugs.

outer falcon
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Hmmm no, some are seeing the server version and others client depending on if they attacked or defended. This is going by the results of the battles I can see.

green solar
# outer falcon Hmmm no, some are seeing the server version and others client depending on if th...

If the results of the fights were accurate, this wouldn't be so bad, but when you lose to someone because of "DeSync" and then you do 10 friendly matches against that same person and you win every time without taking any hull damage every time... then there's a problem.

I'm not saying that means there's a server calculation problem. The problem could be something else, but the result that is being recorded is definitely incorrect sometimes.

outer falcon
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But yeah I agree with your post

grizzled stag
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You'll struggle to find any code in any production server anywhere in the world that doesn't have bugs. Older versions of the PSS code have been available online for years, it's riddled with bugs.

green solar
outer falcon
outer falcon
green solar
errant goblet
fervent zinc
#

I could go on publishing but apparently it's wasted time

vast basin
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desynchronization

wind zenith
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What's the point of playing the game if it's essentially no different than flipping a coinhusky

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@outer falcon, If you are unable to repair desyncs, maybe start returning the trophy after provide proof of desync?dolores2

outer falcon
vast basin
feral spruce
west ore
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Android. My nick is Сусликан2. Log wrote that i loosed deffence, but video repeat shows that i win fight with Dolfons. It happened today.

safe quarry
wind zenith
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Nothing out of the ordinary, just another reason to wonder if it's worth it to keep playing feelswoah

soft mural
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To add to what blackhand was saying about rearm bug, will this also be fixed?, happens a lot more often on Android then it does on steam I've noticed, nevertheless very annoying @radiant laurel I

thin rampart
soft mural
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Great, thank you!

boreal hedge
gleaming vector
outer falcon
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One of the reasons that competitive play in LLPVP is frustrating.

boreal hedge
outer falcon
boreal hedge
outer falcon
boreal hedge
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Yes , I'll wait for this games make better, even a long time abbieheart

low latch
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Here's mine, lost 40
IGN: Estranghero

errant goblet
errant goblet
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lmao do something

radiant laurel
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we will be releasing an update next week to address

grizzled stag
worthy summit
zenith knoll
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Hope it worksdoge

sudden wind
wooden cape
spare oracle
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I thought my desyncs were only happening due to my manual inputs but i just got screwed on an AI only Victory and even the replay shows I won. Starlog shows otherwise. Right now the game seems extremely broken for PVP. iOS play, not looking for corrections, just info. Is this happening to everyone?

gleaming vector
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yes

spare oracle
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thank you!

thin rampart
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This will be the last warning regarding posting a desync report and accusing another player of cheating with it, any further such actions will result in lengthy mutes.
Savy have stated there's an update being released soon and thank everyone for their reports.

tame cedar
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This guy turned off the game while the match was going on. What did I do to be warned?

thin rampart
tame cedar
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It happened many times to this person. sir

thin rampart
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well thank you for the report

tame cedar
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thank you for your reply.

lime osprey
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Yesterday i fought with the epidemic visiri ship twice, won both times but it just drained my hp down to 0 and i never got the rewards

long flint
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If it does not show, usually you just need to click on another system and click on the system with visiri again
(Note: this is not the same bug as what we label as “desync battle bug” here”

strong grove
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Hey all, with the latest update(barring Mac users) we should see less of this issue now. Please let us know if you are still encountering them post update!

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There will most likely still be some desync issues left but we're working to further reduce them

lilac mauve
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I won

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but i lost

strong grove
mortal urchin
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A defense desync battle bug.
Android/Steam

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Dunno my opponent's platform

lilac mauve
zenith knoll
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Still

safe quarry
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Desync 😩

copper crow
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Desync still working

high path
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attack him and won but then, it's not fair to called "game", mac os client

wind zenith
boreal hedge
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problem still exist

boreal hedge
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We need correct replay system

boreal hedge
#

Now, this system say you lose , and you lose
How can I trust the replay

copper crow
#

No way for the opponent to win

foggy thunder
wind zenith
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Desync's didn't go anywhere.feelswoah

safe quarry
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Defended perfectly😩

wild cloak
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doloressip This is abuse

green solar
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urgh... first one in a while, though this might be fixed.

fluid osprey
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Feel like nothing changed

vast basin
grizzled stag
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Every loss for weeks has been a desync.

edgy bough
worn rover
radiant laurel
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Hmm, reports dont seem to be that much lower

worthy summit
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Won with very little damage taken. Upon exiting the win screen my HP dropped to zero. Log shows a win. After restarting the log shows a loss.

vast basin
vast basin
main cairn
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same thing has happened to me a few times in the past. Haven't got a screenshot to prove it but it is annoying

safe quarry
#

stop such a 40 loss 😩

potent eagle
sharp tendon
autumn ferry
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This was a timeout, not a loss

edgy bough
mighty narwhal
copper crow
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lost internet connection mid-battle, no chance of losing as i have full-counter

grizzled stag
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Down 320 trophies so far this month from dsync @radiant laurel that would take me to 7682, or you know literally first place 😦

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When 12 wins a day looks like this: -40 does make me question why I bother playing.

grizzled stag
radiant laurel
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Agreed, pressing on this with the team this week

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somethings up here

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particularly when results are so hugely different (no dmg taken in attack versus loss in replay)

safe quarry
grizzled stag
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Yeah down another 73 from desyncs today

wind zenith
radiant laurel
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@raven jasper

lime osprey
orchid bloom
copper crow
vast basin
copper crow
copper crow
autumn ferry
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Desynced deffense

safe quarry
#

Desync 😩

long flint
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Won in attack, got disconnected, then lost

errant goblet
wind zenith
spice ore
copper crow
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Every ‘loss’ vs this player is a decync

vast basin
wind zenith
zenith knoll
tardy bloom
strong grove
# tardy bloom

did u force quit/crash at the end of this battle? Because from our end we can see you failed to finalize the battle

strong grove
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oh right facepalm

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yea the attacker didn't finalize the battle that's why

vast basin
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Is it forbidden to close the game during a battle? Can there be punishment for this? Yes/no

grizzled stag
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@radiant laurel ^

wind zenith
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considering that desynchronisation happens even with bad internet. not to mention its absence or closing the game, it impossible to trace. this "can or can't" is a delusional question. if they can't fix it, let them remove the manual from the competitive game and calculate fights on their own, dedicated server.doloressip

grizzled stag
radiant laurel
long flint
thin rampart
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Most online games have this issue but if Savy decide to go through the route of any disconnect will count as a loss then that’s they way they go.

In call of duty ranked mp if you drop connection you lose SP no matter what, even if it’s server issues. If it happens regularly you get a ranked suspension.

radiant laurel
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We will definitely post this once we have the system properly implemented on our end. To be clear - closing the game for any reason will result in a loss and repeated instances will lead to account investigation.

bleak aurora
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I believe this is a good course of action, you just need extra care to not do any important fight with unstable connection (e.g. from a car...). I'd just make sure to have this logic implemented as well: If it's the server that disconnects me (that can be checked), it's not counted as loss but as null. It has to be my fault or my internet carrier's fault to be my loss, otherwise it's unfair.

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Same goes for game crashes, cause when the game crashes it throws an exception and it's logged...so also that should be null.

bleak aurora
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I'm quite surprised that you're making a poll on an anti-exploit measure ^^

long flint
radiant laurel
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under these 2 possibilities, then you would need to be okay with losing some defences that you should have won

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but we will continue to explore for alternatives

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my instinct is to remove exploitation

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but there may be another path

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desynced results may just need to be a longer ongoing issue when looking at defenses

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disconnects suck - I want to be clear on that. In a perfect world they wouldnt happen

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but catering for them and allowing exploitation feels (to me) like the greater evil

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thank you for being honest about this - was definitely something I just assumed people would be in agreement on

potent eagle
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The perfect outcome for me is if you lose signal by rage quitting or if you play on a train or whatever and you lose signal mid battle - you get the result you would’ve got had you not lost signal.

I would feel quite cheesed off if I lost a battle I would win easily owing to loss of signal.

If this isn’t possible then it’s picking the least worst option. I don’t like the status quo, I don’t like losing owing to technical fault nothing to with me. Basically I’m not totally happy either way. Classic lose/lose.

wind zenith
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Remove the manual from the legendary league and tournament fights. Calculate fights only on their own servers. Problem solved. What's the problem?PepoG_1

hallow gazelle
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Feels like manual is not at the core of the issue tbh

thin rampart
# hallow gazelle Feels like manual is not at the core of the issue tbh

Honestly it’s probably a cause, if there’s no manual and the fight is calculated purely server side then that’s what really would help the most, whether you actually dc or whatever there’s a result that can’t be disputed.

However, might as well not play the game at that point, every day your 12 fights are generated and poof the results are there, it’s not a game anymore and becomes a simulator. And you can’t trust the replay so trying to come up with a proper counter or defence becomes an issue.

potent eagle
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Manual has an impact for sure but it’s not the sole cause and removing it won’t fix the issue.

I think the difference is just RNG picking to target reactor 2 instead of reactor 4 as much as anything else. Plenty of ships I fight hinge on little things like that.

copper crow
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Still happening

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@strong grove can you see, what was the reason for this happening?

strong grove
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So it took server result

grizzled stag
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The lesser of two evils is clearly an auto loss for closing/signal loss/technically issue

copper crow
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And for some reason the poll with ‘yes’ option leading was deleted..

potent eagle
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Desync affects all players not just LLPVP.

copper crow
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I cant farm unlimitedly to take my trophies back from exploiters, neither anyone in the league

hallow gazelle
# potent eagle Desync affects all players not just LLPVP.

It does, but I don’t really trust that all people who voted to completely understand the issue at hand.
Plus, 99% of the people posting about this bug in here, are players in llpvp. Not sure if people outside of llpvp really register that this is a problem.

autumn ferry
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I do when its a tournament attack, doesn't really happen to me in normal pvp. Nothing worse than losing stars becuase the game decided randomly that you lost a clear win.

potent eagle
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It’s nice to tell people who are affected that their opinion doesn’t matter. Top engagement process!

grizzled stag
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Arguably desync doesn't impact regular people almost at all

copper crow
grizzled stag
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Perhaps there should've been more specificity in the post. Should LL battles be an auto lose rather than all battles

copper crow
potent eagle
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I agree the impact is less but it’s not non existent - especially with tournaments. And you get non LLPVP folk here asking what’s going on when they get one.

hallow gazelle
copper crow
long flint
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I want to play the game despite my network condition. I think if the resync attempt works well enough I can accept auto loss

potent eagle
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I agree with raisin.

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I regularly get battles where I pick phone up. Open game - it’s active - click battle - see 5 seconds of battle and then game restarts.

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Losing them by default is not good enough.

noble saffron
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Maybe add a button here as a sync option (per fight). So even if more then one battle is out of sync, it's possible to sync again. If the battle is not synced, then it's a automatic loss.

grizzled stag
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But limiting to LL seems reasonable doesn't matter really elsewhere

thin rampart
grizzled stag
# thin rampart it does in during fleet tournament

I don't think to the degree it would actually change anything when scores are averaged across the entire fleet but yeah a little definitely. It's LL where insane because there's nothing to smooth things out

potent eagle
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Except it happening to all players broadly equally

grizzled stag
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Not remotely, it's significantly more impactful to someone trying to hang onto top 50, 1-5 etc

It's annoying if you're rank 1618402 sure but it doesn't change anything

worthy summit
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Is there a way for attackers to know if a battle isn't finalized? I have horrible luck with desync losses, to the point that I barely even do PVP anymore because it's kind of pointless. Kildare commented on one of my reports asking if I force closed the game during the battle, which I have never done. But it makes me wonder if I'm losing connection and not knowing it. I actually bought a new tablet and high end router just in case my old devices were being flaky, but that didn't affect my desync losses. I would totally accept automatic losses if I knew what caused the disconnect so I could fix it and play the game.

potent eagle
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I meant it’s happening broadly equally to all in top 100 tbh. So the impact kinda balances out between them. I get -40 I win on replay is pretty rubbish. But it’s happening across the board to all. Sometimes it helps me sometimes it doesn’t. The overall impact i suspect balances out.

worthy summit
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Ok, in my fleet it seems like it's uncommon for desyncs to happen like it does for me. If it is truly widespread then it seems like the sync mechanism is just not robust enough. I like the idea of having a "retry sync" button that appears if sync fails and finalization data is present (i.e. you didn't close and reopen the game during battle).

potent eagle
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I suspect it’s being widely abused with deliberate closing the app. However a proportion will be genuine loss of signals. It’s more of an issue in LLPVP and tournament battles as small margins in these can have a big impact.

unreal grove
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idk what the problem is but your issue is uniquely bad

vast basin
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I voted yes to lose. But for some reason, in recent days the game has been working worse than ever (it’s difficult to enter the game, start missions, etc.). Random dissynchronizations (for me personally) happened a long time ago.

copper crow
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I dont think it that hard to find 25 minutes to do llpvp a day without being disturbed or connection being lost

potent eagle
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It’s not 25 mins unless you spam repair kits and ammo replenishes. Takes me a whole day to do it.

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If you have kids or a commute or a coffee break at work you have only a few minutes and every chance of being disturbed.

copper crow
potent eagle
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There is no right or wrong way to play it. Just what works for each person.

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I agree it needs to be fixed. The current state isn’t good enough. I’d like to be able to play on a train or a bus as it’s a convenient time to play for me.

copper crow
potent eagle
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That would be perfect. Lose signal log in and it resolves.

grizzled stag
potent eagle
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Plenty evidence it’s happening to many people and is not rare isolated instances affecting only a very small number - see the whole thread above for the evidence.

I agree its an extrapolation of the data to reach the conclusions I have reached but it seems, to me at least, as a fair set to draw.

autumn ferry
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there is evidence that it happens to everyone but there isn't evidence to suggest that its impact balances out individually.

vast basin
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What is this?

safe quarry
grizzled stag
potent eagle
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The impact is highest for top 5 contenders and those hovering around 50th. I assume we agree on that.

All of those suffer desyncs to I assume a similar degree - so it, to me at least, it seems reasonable to assume it balances out.

The only beneficiaries are the ones actively forcing desyncs when losing. Which isn’t cool - and these are happening far too often for it to always be legit loss of signals.

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The above is of course on the assumption, which probably isn’t 100% true, that top 70ish ships are not actively forcing desyncs.

hallow gazelle
potent eagle
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I agree, There does seem to some ships it happens with more. Maybe there is a way to find ships with an unusually high amount of desyncs, especially in important battles to review and take action against those.

If you just have dodgy internet there should be equal rate of disconnects whether you win or lose. If there is foul play more disconnects will happen when you lose.

hallow gazelle
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Would be great if we could get an update on Tomas/Kildares end. 🙂
Feels like all major talking points regarding the latest proposal to have all attacks default to loss on closing the game / connection disconnect (preferably for llpvp battles only) have been discussed.

autumn ferry
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hide_pain idk whether this affected the results or not but I chose yes and checked later to see that the poll was replaced

I just want to say: Savy, if you had a solution in mind then don't even ask

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cause removing players' votes is pretty low

hallow gazelle
grizzled stag
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I've had a scroll through the names in the poll who've said no and I'm willing to state most of those people don't have a clue what the real issue is were trying to resolve and the poll is worded as if there isn't this giant underlying issue.

vast basin
pallid swallow
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somehow barely a scratch on one and loss on the other

paper temple
#

Android 三天之內杀了你

vast basin
vast basin
safe quarry
#

my won 😩

lime grove
#

Hi, win Def but Loose 😊

static parcel
#

After the battle, the client has a 50% chance of rebooting. If it reboots, then with a 50% probability a loss is displayed.

potent eagle
#

From the other side.

boreal hedge
long flint
radiant laurel
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While these have significantly declined, we are pending a detailed resolution to the system as a whole

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thank you for the posts - I really appreciate you taking the time to submit these

vast basin
copper crow
#

Attacker has no chance of winning, i havent lost a single real fight

potent eagle
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Did a battle, lost, got this error message on sync screen. Restarted game and it was a win but a loss on the replay.

potent eagle
wind zenith
modest crest
#

wow that's pretty amazing haha

edgy flare
copper crow
#

Opponet has no chance of winning, and by no chance i mean this: @radiant laurel

gleaming vector
#

If that is the case then i have to ask, what is disabled when desynced? There has to be something that is different when a desync occurs.

ember acorn
#

if they knew itd be fixed

copper crow
gleaming vector
ember acorn
#

he did friendly battles after it to demonstrate they wouldnt ever win normally

gleaming vector
ember acorn
#

the important part is that the replay doesnt match the outcome and trophy loss

gleaming vector
potent eagle
#

Some builds vary significantly with RNG. Does the emp missile hit or miss. Does the boarder target CR or FRE. Does the cannon pick main shield or SB. Running a second battle with one of these changes can sway a result.

ember acorn
#

its a bit weird how they havent ironed it out yet and its survived 2 rounds of specific patches, but drondaraks missing crafts should be looked into, it feels like any one thing could be causing it, maybe the server has the wrong hangar stats and deploys them faster or smth

#

if his craft count is different at the end its because the server isnt matching the client and because people duped modules they made it trust the server's final item count (assuming), the fact its reliably happening for him really makes me think it should be looked into

copper crow
copper crow
hallow gazelle
#

This thread will soon celebrate its anniversary at 17th January. Desync appeared a good month before that date, because only after a while this thread was made to gather the reports in one place.

It’s just heartbreaking when you’re competing in llpvp and a desync happens.
It’s been so long now and we’re told yet and yet again that fixing this has a very high priority. So please please fix this, before it’s too late. The competitive scene already has taken so many hits due to people quitting over this bug.
I’d love to see the competitive scene of PSS thrive. And I’m sorry if I’m cross, but your (Savy) actions speak louder than words. If fixing a bug is of high priority, it shouldn’t live this long. So please make finally good on your words and get rid of this nuisance of a bug.

outer falcon
outer falcon
# hallow gazelle This thread will soon celebrate its anniversary at 17th January. Desync appeared...

PvP and pve (tho rare) battle desync has been around for years. LLPVP has just made it more noticeable. I remember the times I had desync battles against other players before LLPVP, most notably DKmax.

Unfortunately I do not see this issue being resolved anytime soon, even tho it has been around for so long. Highly doubt it will be resolved this year. My bets it will be resolved 2024 if we are lucky. But don’t fret PSS2 is in works, maybe it will address these issues better (slightly sarcastic remark). zombie

gleaming vector
#

whoa, hello there

vast basin
#

Previously, everyone thought that the result of the battle could have been different. But then cases began to appear when very weak ships were able to defeat super strong ones in this way. The apogee of this problem came during one of the top 1 tournaments between Summit and Hydra, when Toma made an official statement. This issue is still very relevant lately, especially in LL, where closing games against your fleetmate/friend can cause a very difficult moral dilemma. You understand that you can win if you try to play with auto-repeat. But a dissync may happen and they will be very angry with you.

edgy flare
#

still believe most desyncs happen because of manualing. the manualed fight just isnt going into the log sometimes

edgy flare
# edgy flare

very very sure he manualed in this, because he did massively the other day to win (was visible in the correct repaly)

#

also could explain this (despite attacker advantage)

thin rampart
radiant laurel
#

please highlight attack desynchs for us especially

copper crow
#

each +40

copper crow
copper crow
grizzled stag
#

An easy test would be to remove manual play for a single month and see what the outcome is.

copper crow
grizzled stag
#

There's clearly a cascade of issues causing the issue, or a really insignificant amount of resource is being allocated to resolve. 12 months is long enough to rearchitect almost anything. I expect it's a bit of column A and a bit of column B

copper crow
#

i just dont want to compete anymore tbh, only lose is a decync

grizzled stag
grizzled stag
copper crow
grizzled stag
#

When a few people somehow seem to go up 180-190 even now, have my supicions

copper crow
#

150 trophies lost due to desync from the start of the month

radiant laurel
#

this is the issue with it being polled. never should have been imho

#

but right now defenses are in a bad state

long flint
#

I've since its inception changed my mind and turned my vote to "yes"... but wow the votes against it are one-sided

radiant laurel
#

noted a few times that people would only see 'my sometimes wins when i dc will be gone'

#

at least no temporary fix means this needs to be resolved by prio

#

problem is getting the server admin time for that prio

royal jacinth
# radiant laurel problem is getting the server admin time for that prio

If the top players are the demgraphic savy cares about keeping, i think most of us would suggest stop focusing on content updates that causes more bugs which takes more of your time to sort out. However fun i think my crafts shooting hangars is we all much more prefer the desyncs issue being solved.
Neither llpvp or tournament integrity is being kept intact by just postponing a fix and prio other things.
Whats left for the top players xin allegedly cares most about, ground battles and pve ships? 🫠
Sorry if it sounds harsh but for real, who cares about 1.0 release if the competative ship battles can be randomized. Theres not going to be anyone left playing besides the 1500 bots created everday 😦

hallow gazelle
#

Please stop making the server admin your scape goat. You’re saying this every time when fixing desync comes up.
The reality of the matter is that whoever is in charge of your server admin decides its priority. So, the priorities of whoever is in charge of the server admin and whoever decides that desync has high priority just don’t align.

I don’t see how it’s desirable that the single most thing you do in PSS, which is battle ships of other players, can result in such skewed results.

Please sort it out. 🙏
(I’m sorry but I’m tired of hearing about your internal struggle around the server admin)

hallow gazelle
autumn ferry
# radiant laurel noted a few times that people would only see 'my sometimes wins when i dc will b...

it's nice that you realised but what is even the point of the poll in the first place? That's not to even mention there was a poll that got deleted where "Yes" was leading.
Do you have a solution or not? And do you want to implement those solutions? And if yes, when? That's all we want to know.

Because what infuriates me more than the poll did is the fact that some are still saying that desyncs are not a big deal. Malicious? Just really ignorant? I don't know but it's a disgrace. And because there will be such players on almost every matter, I think Savy should stop asking and act. Show us you care and that you're competent. Thanks

wind zenith
#

what is the problem with removing the manual from the league? will there finally be an answer to the question instead of ignore? this will 100% solve ALL the problems with desynchronisation, because you can calculate fights on the server + this is a competitive mode, where the fight must be AI vs AI, not a huge advantage in attack because of the manual vs AI in defence.PepoG_1

potent eagle
#

If manual is the sole or majority cause of desync - which I really don’t think it is (I think it’s deliberate disconnection) - then removal would be a reasonable course of action. Removing manual is a huge change in gameplay and absolutely a last resort.

My preferred action would be reviewing the data to highlight people with abnormally high rates of disconnect and rapid reconnect in battles and action taken on them.

Failing that auto-loss on disconnect.

ember acorn
#

removing manual and adding forced loss on a dc will solve almost everything even if it is a bandaid

radiant laurel
#

yeah that was the idea

#

already in discussions for a better/permanent fix though

edgy flare
grizzled stag
uncut vale
autumn ferry
#

🫡 very noble of you sir

potent eagle
#

Clicked attack.
Got timeout message.
Did a GM mission.
Restarted App.
Had no health.
Watched replay and it’s a win.

rough bolt
#

won the fight, but after the fight it turned out that he lost

wind zenith
vast basin
candid mesa
#

Desinc bug , android. I have a really long call when battle was start.

high path
# radiant laurel already in discussions for a better/permanent fix though

or may be implement a time-based random seed generator, so random numbers are same on device and server.
we also could just simple let client make a "ping" right when the battle finished, without ping, the battle treated as dc. this could co-implement with my# first idea. or seperated ( remove all manual if no ping made, like that)
some of my though tks

ember acorn
#

they also do the 2nd part when you dont send finalisebattle

grizzled stag
high path
#

i dont trust that so much, if client and server generated same randoms number for every frame and every object, so no way it's could make "desync", even with manual controls.

grizzled stag
#

Different versions/platforms have a tendency to calculate floating points differently

#

Doesn't take much to shift a float by 0.0000001 or something and then the hash is different and boom. Desync

#

Unity was meant/is meant to make that a non issue but considering the issues only really apprared with unity I'm guessing it's an issue at a platform level savy have been trying to bandaid. Same issue I expect when MMing changed when unity was introduced despite many claims from savy they had changed nothing

sharp tendon
worthy summit
#

I wanted to comment that my desync issues seem to be quite a bit better now. Previously, if I took any damage at all I would almost always get a desync loss. Now I can take some damage and not desync.

potent eagle
#

Just had a tournament battle I lost. Didn’t sync at end and took me about 10 mins to be able log back into the game. Came out as a draw so no harm done this time.

potent eagle
wind zenith
obtuse forge
#

Please fix this Savy. So frustrating.

wind zenith
copper crow
wind zenith
safe quarry
minor heart
#

Player id:9905253

potent eagle
#

Clicked attack. Game froze on this screen. Now it just says battle being processed on my log.

edgy flare
#

clearly won that, but it didnt really sync well, had 0 hp after it, relogged with correct hp but no replay
since yesterday something is worse, dont know if thats part of your investigation

vast basin
#

No replay

wind zenith
#

replay is unavailablePepoG_1

high path
#

no replay, no bugs

vast basin
#

The replay of the battle does not appear immediately. But rplay appears anyway

wind zenith
#

they fixed the replays a couple of hours ago

wind zenith
light ferry
zenith knoll
worthy summit
#

I had two strange desyncs today. After winning and exiting the win screen the log showed a win and I had the loot in my inventory, but my HP dropped to zero as if it were a desync loss. After restarting the log still showed a win and my HP was back up where it should be. So it seems like both the client and server thought I won, but for some reason my HP was set to zero on the client side only.

potent eagle
zenith knoll
light ferry
worthy summit
ember acorn
light ferry
ember acorn
light ferry
#

before and after, everything ok in the registry

ember acorn
light ferry
#

no, first time,
just a similar problem, there is still the screen above, I had won but in the register I had lost.

#

(steam client)

light ferry
ember acorn
#

all good

worthy summit
#

It was correct after the restart

vast basin
zenith knoll
wind zenith
#

@radiant laurel If you are incapable of fixing the desynchronisation, why do you refuse to return trophies if it occurs?

glacial sluice
radiant laurel
wind zenith
radiant laurel
#

This way we can focus on fixing asap rather than enabling exploitation

#

that was one temporary option that was polled though 🙂

potent eagle
noble saffron
normal basin
safe quarry
#

Hey !
Stop 40 ed 😡

gilded mango
fluid galleon
#

Is there a way to sync the battle replay results to the log? Because the replay is accurate but the log is wrong.

thin rampart
#

@keen jetty what does the replay show on your side?

potent eagle
#

Always the same people and fleets.

vast basin
tame cedar
safe quarry
vast basin
wind zenith
wind zenith
#

How? He has no chance of winning, his teleport jump is completely countered, my jumps have no randomisation. And it's not the first time, on the replays always his defeat is within 40 seconds, and in the logs defeat.

dreamy echo
#

(that one desync that knocked me down 5 ranks)

#

(this from a few days ago, gonna post it while im here)

grizzled stag
dreamy echo
#

It could mean something when youre in top 50 and not isnt it? At least thats what im striving for PepoG_1

ember acorn
#

when you can just close the game to win any fight

grizzled stag
#

Seems like so much effort going I to fixing it as well when they could just remove trophy loss from a defence loss and the issue vanishes. Then the game is who's the better attacker which is an active thing you're invovled.

grizzled stag
dreamy echo
#

What you said is true to a large percentile, but it seems that i am a bit of an exception; apart from the reward, i would just like to keep trying till i cannot. Being hindered by nothing is frustrating, but we all knew that by now.

static phoenix
#

its been a sticking point for tournament rewards for a while that the bux rewards all go to the ppl that need it the least
theres no reason to care

dreamy echo
#

Def not applicable to me, i need all the starbux i can get bongo_blob

wind zenith
#

To get rid of desyncs you just need to remove the manual from the fights in LLPVP. then it will be possible to count fights on the server, not on the client.

grizzled stag
grizzled stag
#

But I've been calling for removing manual for like 4 years now, so works for me 🤙

wind zenith
#

how can there be desynchronisation when the fight will be calculated on soda servers? what are they going to desynchronise with?what

grizzled stag
autumn ferry
#

pretty good chance closing the game and reopening just leads to an auto win

#

and if that's the case and there's a way to tell if someone has been deliberately closing the game and essentially exploiting how the recalculation works (or the fact it doesn't), should be bannable offence imo.

#

because if Savy couldn't implement a change to fix the issues, then banning should have been considered

safe quarry
#

in these days,
everyday come 😫

long flint
grizzled stag
# autumn ferry pretty good chance closing the game and reopening just leads to an auto win

I test this whenever I find an alt, I've also tested this in friendlies possibly hundreds of times. And either alts, friendlies or my accounts don't work the same way, or it's not remotely that reliable. I've yet to force a desync vs an account I own. I'm currently doing up 35 alts and they find each other in the pool constantly and never once (I check every fight) has it desync'd

autumn ferry
#

PepoG_1 well, we might have smth to suggest that there's a way to force desync. Working on it atm

grizzled stag
#

Oh goody

high path
#

my fleet mate got this
all things made battle tournament become a joke
so now just need a fleet with full 100 members, and desync, done, right?
:noted: :noted:

ember acorn
#

what if temporarily you made it so quitting a fight just forces the client to complete the fight upon reload where you cant manual (to prevent unlimited attempt fighting with manual to win)
if it were possible to process this fight without rendering and in a short timeframe (<10s) you could keep this long-term as a way to rely less on the faulty server outcome @strong grove

zenith knoll
lucid fiber
vast basin
vast basin
#

I ask Soda to check the reasons for the lack of recording of the fight.

wind zenith
long flint
autumn ferry
long flint
wind zenith
ember acorn
# wind zenith

@strong grove its saying he died in 12.5 seconds which in top play is just not possible, this one could be worth looking into

ember acorn
boreal hedge
keen jetty
#

Yes?

keen jetty
ember acorn
keen jetty
#

Where do you see 12.5

ember acorn
#

why would i tell the guy who said he had a way to force desync and a script to do it

keen jetty
#

Hm I suppose so

#

I can make guesses but I don't care after the wipe, perhaps the frames

vast basin
copper crow
potent eagle
thin rampart
#

Where’s the desynch?

lime osprey
vast basin
high path
#

im even no ever press attack button

peak shadow
safe quarry
#

2 times in 30 mins

gilded mango
safe quarry
#

my friend watched replay
and told me

"ClientOutcomeType="Playing" ClientEndFrame="0""
"they didn'd submit"

It means...

sharp tendon
grizzled stag
potent eagle
safe quarry
radiant minnow
thin rampart
#

That’s weird, I lost that on my side

ember acorn
thin rampart
#

Nope, fight finalised, I lost

grizzled stag
#

I've had that happen too, it's all over the place

radiant minnow
#

average half of my failed defense in llpvp are win for me when i watch the replay to adapt

#

dunno if it's caused by my ship like ai

grizzled stag
#

I lost 8 yesterday and all 8 were desyncs, I checked a bunch and all were indeed from fights where the opponent didn't send a "finalise"

potent eagle
grizzled stag
#

@safe quarry

safe quarry
#

Hi

solemn torrent
#

Ouch. It hurts.

lucid fiber
lucid fjord
#

this isn't even remotely close

#

^^ The abvoe player has appeared in this thread multiple times

thin rampart
#

This is a general warning yet again, you are allowed to post desync reports but if you start accusing we will start to issue warnings moving forward as well as deleting the accusatory post

safe quarry
tame cedar
grizzled stag
#

Looking for replays of anyone and everyone who believes a desync has occured. Please add me and please send me the replay. Feel free to remove the friend request once it's been sent.

fervent zinc
grizzled stag
#

Not accusing anyone of anything. However, the player above has appeared dozens of times in this list and from the last few replays I've been sent "ClientEndFrame" is always 0. Probably one to look at.

#

For the Xao fight, and by your side above @fervent zinc neither sent a finalise.

ember acorn
#

also none of melissa rins fights that ive been sent were finalised

grizzled stag
#

To be clear, I don't know why but the finalises aren't arriving. I've been sent about 30 replays so far and in almost all of them there is no finalise and all of them are desyncs.

fervent zinc
#

🤷

#

I honestly don't know what to think anymore

grizzled stag
#

Kildare has confirmed there are lots of reason for a desync and all I've tested is de-syncing against my alts. When I desync (close the game) I get a frame 0. If I don't I get roughly the right time (ClientEndFrame / 40 is usually within half a second or so of the time show when watching the replay)

#

I'm fairly confident at least in some instances we can detect these ourselves. And I expect there's a bunch of other instances whehre we can't.

peak shadow
#

farewell 10 trophies

wind zenith
#

Absolutely every defence against him is desync husky

glacial sluice
noble saffron
glacial sluice
#

rip spacegrass I guess, thanks desync 🙏

dusty arrow
raw viper
thin rampart
#

That's not a desynch on my side, was your earlier attack against me a win for you? Shows a defence on my side

safe quarry
#

Perfect win but lose in result

#

If it isn’t, I took all win all defend today

grizzled stag
grizzled stag
safe quarry
#

I see
Sent replay

vast basin
quaint oar
wind zenith
noble saffron
broken socket
#

iOS and steam. They are like 1-2 days old but just found out about this channel

autumn ferry
ember acorn
#

wow attacking desync?
you didnt leave the game after/during the fights did you

safe quarry
#

Perfect win but I lost

If it isn’t, I could take all win and all defend
At last, I took Desync lost
This pattern is so many 😫

@grizzled stag

grizzled stag
#

I've been sent 4 fights from that account and all 4 have been desync

safe quarry
#

Please tell me result

I could take only 75 trophies
But I lost 40 by Desync
Too bad 😫

wind zenith
#

What's the point of these result views if you can already see it's desync?hide_pain

wind zenith
safe quarry
grizzled stag
autumn ferry
#

Attack desync, game resets once again, it reloads immediately and battle is finalized already even though this took only seconds. Game also says it happened a minute ago

wanton glade
#

The game become less and less fun due to that, hope it will be addressed soon, cause all the time and resources spent don't matter while it is so easy to just unconditionally lose

radiant laurel
#

Its very frustrating at this point. However - we have been assured that the new sync system is almost finalized and is in the last stages of testing

potent eagle
#

Yay! It’s very much appreciated!

long flint
#

Hopefully we can put desync behind us and move on 🖖

long flint
glacial sluice
spice cloud
grizzled stag
#

Please keep sending me these replays. Creating a database.

glacial sluice
gleaming vector
#

My game accidently closed, and this happens

#

Like what is this

radiant laurel
lime osprey
long flint
tame cedar
unborn forge
fickle tapir
fervent zinc
#

-205 trophies this month

high path
wind zenith
sharp tendon
fringe merlin
#

Im clean from desync reports

sharp tendon
keen crag
fervent zinc
rapid pike
#

Connection was working fine from my side, game disconnected me

noble saffron
supple laurel
copper crow
#

Game disconnected me for no reason

#

Same thing again for the second time

grizzled stag
tame cedar
rapid pike
gilded mango
peak shadow
dreamy echo
gilded mango
unborn forge
fringe merlin
potent eagle
soft mural
noble saffron
thin rampart
#

this will be the very last reminder, post desync reports, that’s it, anything else will be removed and moderation action will be taken against anyone violating this request.
Zero tolerance moving forward

rapid pike
#

Let's just hope this one doesn't get deleted again

vast basin
long flint
wanton glade
copper crow
wind zenith
lime osprey
#

@nimble blade here

drifting token
nimble blade
long flint
nimble blade
copper crow
#

this is getting out of hand, 53 stars stolen

zenith knoll
wind zenith
#

"Nice" tournamenthusky

noble saffron
noble saffron
potent eagle
patent breach
#

Fantaseas, IOS

vast basin
rapid pike
wind zenith
vast basin
uneven plover
#

Draw to defeat, this a weird one

safe quarry
#

It was my won 😩

sleek imp
nimble valve
#

Yippee my first desync loss

finite dragon
wind zenith
potent eagle
#

I’ve had similar HP differences following battles. Won with 5 HP left but have 20 when out of battle type of thing.

dusty arrow
rapid pike
#

Failed defense logged as a successful defense

wanton glade
safe quarry
#

Perfect win but Draw

rapid pike
hallow gazelle
mighty narwhal
hallow gazelle
nimble valve
#

All for a draw keka

grizzled stag
nimble valve
#

Oh it's anything below 100 percent, right that makes a ton of sense

high path
grizzled stag
wind zenith
wanton glade
vast basin
supple laurel
wind zenith
#

I start the battle, it starts and after 2 seconds the game restarts, in the battle log giving in principle impossible results.facepalm

potent eagle
#

I can confirm I’ve had the start a battle and game resets after a couple of seconds too.

Usually happens if my phone has been left for 5 mins and it locks automatically then i pick it up and game is already loaded and you can do a few bits before game restarts without warning.

This is all on iOS for me.

grizzled stag
#

Imo should count as a loss 📉 and desync vanishes

long flint
wanton glade
#

not yet fixed or at least, require everyone to update their clients

wanton glade
sharp tendon
safe quarry
autumn ferry
noble saffron
safe quarry
low storm
broken socket
#

major clanks escaped battle but somehow it cost me 3 trophies? even tho i wasnt even below 50% hp (apart from the fact that he escaped)

safe quarry
vast basin
wind zenith
wind zenith
granite carbon
noble saffron
high path
radiant minnow
#

Something has changed ? This morning I had 3 time an internal error that close the game at the end of the fight and desynch all my results. I will stop doing my fights on my phone and try steam but I never had this before and it happen 3 times on 5 fights.

pulsar frost
#

Had 3 dsyncs as well. Is it only on android, or is it also happning on steam/ios?

radiant minnow
#

I m on iOS.

pulsar frost
wind zenith
spark lark
#

Captn Gus. Android. 6th battle missing

hallow gazelle
#
  1. Game crashes at the end of the battle
  2. getting black screen after restart with a message like “battle processing”
  3. game reloads
  4. battle gone and with it my attempt

On iOS

radiant minnow
lapis cobalt
#

dang wish i could have had 12/12 battles processing, definitely a skill issue

grizzled stag
radiant minnow
viral marsh
#

New patch vs desync is “brilliant”. So much bugs, never before.

eager shell
#

🍻 the one has best wifi or sever will be new PSS champion I guess

solid kernel
#

My fleet attack has disappeared!

rough pine
#

^^ avion and I play PSS in a discord voice chat, and I did see them get a win on a level 7 with the same error and then "battle replaying" issue that others are facing.

I got the FinaliseBattle 500 Internal Server Error on mission ships as well so refer to the thread that Xeon created on that.

solid kernel
solid kernel
river zealot
#

Satan'sSIave, Android user

tulip otter
#

Woke up this morning to see Dynasty discord full of reports of people having lost tournament attempts after winning fights, some with obvious desync losses, some with a missing attempt and no recorded battle at all

wind zenith
#

Savy soda holds the bar for quality

#

All the intra-fleet server chats are bursting with outrage over stealing stars for attempts at tournament and trophies in leaguehide_pain

grizzled stag
wind zenith
#

@radiant laurel Will this problem be resolved before Kildare comes out of holiday?what

grizzled stag
#

I think this is Hai and Mit

boreal hedge
#

Every battle feels like playing a lottery with the server. We dare not engage in battles without knowing that you've fixed it. We would appreciate it if you could send out a notice once it's resolved. Thank you.

wind zenith
raven trout
boreal hedge
#

twice crash in six play

#

Still contiuning ,and this play disappear forever

stiff shell
#

Well, we all wanted a new tournament and llpvp update. How do you like it? 😅😆

hallow gazelle
#

I want to report another desync. It didn’t happen to me, but to Savy.

PS: Sorry for the sarcasm

fast gyro
#

Pankracy666, tournament battles were done on Android version, I have 4 registered in the log but my summary says I have no more ( I did all 6 of them I know that one was lost battle - I do not remember if the second missing was a lost battle as well) here are the screen captures of log and tournament summary

vast basin
thin rampart
normal basin
#

Today I fought a Level 10 ship called Nova’s ship. It had no chance of beating my ship and was a star tournament battle. I got a desynced error message and there is no record of my star battle. This is super annoying. i-phone

wanton glade
#

each second fight for me -

#

no connection issues -

#

only 3 out of 5 fights shown -

#

these battles counts as done, but stars missing -

#

macOS, tournament - ruined

thin rampart
thin rampart
#

Reopened the thread, please post only desyncs, and as always, have a nice day :)

bitter trench
#

.Xeon. vs Melissa Rin:

dusty arrow
#

further explanations here: #1207478971495874590 message

potent eagle
wanton glade
boreal hedge
#

I'm attacker

light ferry
patent breach
dusty arrow
dusty arrow
rapid pike
#

Tourney Desync...

sonic orbit
zenith knoll
glacial raft
copper crow
vast basin
#

Failed

safe quarry
#

It looks many desync in tourney battle 🤔

granite carbon
mighty narwhal
wooden cape
#

I'm glad to bring this thread back to life.

zenith knoll
#

Yea it’s back

zenith knoll
#

Looks like the new system is doing its job in other ways keka

nimble valve
#

Bumped down 5 ranks thanks to this

#

Now shows success, such a strange system keka

hallow gazelle
#

From experience, you should both get trophies back as well, after the log changes to “success defense”. No harm done.

sleek imp
#

It’s happening again

ember acorn
wanton glade
#

After a win, got a message the battle was already finalized - and failed fight as a result:

wanton glade
#

didn't expect it is still possible to sync from server, not recorded local fight

#

I expected real fight should be in the priority

pallid swallow
#

Please tell me you figured out how this guy is cheating and also who their main account is and ban them both without a "buyout" option this time
They have been doing this to everyone for at least two days now

thin rampart
#

Sigh, please tell me y'all can read and report these to #in-game-support as asked in the other three threads already created, if y'all want to report cheating use the correct methods.

wooden cape
#

Although not regarding suspicious behavior on the same account, my last support ticket request regarding a specific account was closed without notice.
So I'm not really sure what the "correct" method is haha.

potent eagle
#

Surely the aim is to encourage the player base to report these things when they happen.

So the key is to encourage reporting by responding positively to the behaviour not getting grumpy at people trying to do the right thing. Especially when the information about the process for reporting is opaque - buried in threads that have slipped down the list and different to the usual system.

The desync I reported was similar to events discussed and shared at length in this thread so struck me as a bug rather than foul play. I don’t have the tools or inclination to determine if someone is or is not cheating - that’s for Savy to determine.

I get it can be pain posting their bug reports repeating others but it’s better to get it than not at all.

Maybe I won’t bother next time.

thin rampart
#

fair enough

#

but I'm specifically referring to someone stating the person is cheating and why it's important to report them directly to Savy as is the policy for this discord, stated time and time again, it does become tiresome having to point it out every time.

The passive aggressive threat at the end though is not appreciated

deft parcel
#

I couldn't share it yesterday, I won the defense but it shows that I lost

surreal palm
#

another two

vast basin
sharp tendon
nimble valve
#

Lame, literally never lose to this ship :/
2 Hours and trophies have not been given back

sharp tendon
lilac mauve
#

I just hope to get my trophies back, I'm aiming for the top 50, this defeat can change everything

wispy shard
#

The replay says failed, which is wrong, but the trophies indicate a win, which is correct.

daring radish
high path
#

seems i dont need to wasted time to post my own pic

thin rampart
#

If it’s a desync then sure, was no need to ping me with a juvenile response to a moderation request

patent breach
grizzled stag
#

Can people check if these are fixing themselves after a few hours? It seems like the sync server is running a bit slower than usual but so far everything has been fixed eventually. I've had two over turned.

ember acorn
lilac mauve
#

battle is being processed but my trophies are not back

hallow pine
#

desync error on iPhone

wooden cape
daring radish
#

Another one, turnamen battle 😡

daring radish
wooden cape
#

🫂
it's a shame that tourney has him enrolled

daring radish
verbal osprey
sacred osprey
verbal osprey
grizzled stag
verbal osprey
eager meteor
deft bolt
#

bro not even try to hide it lul

grizzled stag
#

Sorry, was trying to speed run them before the day ran out so was attacking anyone and closing the fight to speed things up. @eager meteor @deft bolt you guys were just first to pop up. It should correct itself in the log.

#

Yeah it's already fixed itself

deft bolt
grizzled stag
dreamy echo
gilded current
weary mist
grizzled stag
#

Please stop posting desync screenshots without any context around if they've been fixed later in the log. All current reports appear to have been fixed if you just wait a short while.

wispy shard
#

The log says failed, but i got the trophies and i won the battle

wispy shard
# wispy shard

Looks like this battle was a loss on Steam v0.999.1.11724 and a win on iOS v0.999.13760

#

I think most of these desync issues are because of version differences and not someone purposefully trying to desync

runic moat
#

Does desync battle didn't count as defending achievement? It didn't progress at all

safe quarry
#

There are Desync still now ?
Perfect win but lost 40 😡
Why

verbal osprey
grizzled stag
ember acorn
grizzled stag
safe quarry
#

Not fixed still now
6 hrs since battle

gilded current
ionic scaffold
#
  1. the victory was credited for the loss.
  2. The enemy ran away without causing damage - the cups were removed.
  3. Judging by the replay, I won defensively, but not. -28 cups
loud field
#

I lost trophies without even taking damage

weary mist
verbal osprey
obsidian folio
#

I apologize for not providing screenshots, I didnt have them at the time. Over the last 3 days I've lost about 9 defences which, when viewing the replay, it turns out I won and in most cases took no damage. When I sign in on a different platform (phone) the battle log changes to me winning the battle. I am thus getting defence losses and defence wins from the same battle. Stats do not update to reflect that I never actually lost.

#

Many of the losses are against bots. Always pirate ship, always same room, weapon and crew placements. Similar trophies around 1.8k. And the names always follow a trend of 2 connected names, first not capitalized and second capitalized, like "randomExample", "unrealName" or "somethingOther"

bitter trench
stark spruce
#

hiii, I dont know where my bug is, but i'll try here. Today I attacked a low level opponent giving 4 stars, but the game immediately crashed. When I came back, the game was in fast motion and I beat my opponent. but when I went to see it, it didn't appear in the history, I didn't get the stars, and it still took me one attempt.

#

I tried a game this afternoon to see if it would crash, the game should be between the last two records up there.

#

I don't remember the person's name, I didn't even think about recording the battle... my nick is Cap.AliceMD, thanks very much in advance!
I used google to translate

high path
#

could i "wff"?

wooden cape
#

But your trophies is actually unaffected?
I just check your trophies with yesterday's in Dolores, it's the same 6892.

grizzled stag
#

Yeahh, I've been checking most of these where I can and I've yet to find anyone who isn't fixed automatically/trophies aren't correct oddly except my own lol. First day in LL this month I made something like 189 trophies but only 123 registered. No desync present so maybe not the same issue.

obsidian folio
#

On a personal level I just dont like that it impacts stats. My account is fairly new and my defence win rate would be very high if they'd stop counting as losses first when I win, lol. I know other feels differently but I personally dont mind losing trophies, just stats.

grizzled stag
#

I get that tbf. The best stat is defences won 🏆 👏 as a %

sonic orbit
#

Any server updates from watching the replay until conclusion are either not happening or aren't visible (due to no trophies being involved); it's pretty bad to see this coming from a tournament battle

loud field
#

This is ridiculous and what intrigues me most is that I am only harmed by this kind of thing and never benefited and neither are the people I talk to. Which even makes me think about cheating, every day this is happening to different people.

verbal osprey
high path
#

that alt dosnt do anything just repelled right drom start

vast basin
terse haven
glacial raft
high path
verbal osprey
#

Here's a fun one. I lose 6 trophies after they fled 2 seconds into the battle and did 0 damage

high path
#

we can discuss about rename leaderboard to jokerboard for about a year

ionic scaffold
#

No chance at all. Where does the loss come from?

tender agate
versed rain
sharp tendon
#

Use another thread for this bug please, this one is for desync bugs @ionic scaffold

obsidian folio
#

Sorry to bother, is there an ETA on the defence victory turned loss bug?

#

I'm seeing it happen a lot, and it seems to be affecting a lot of players.

daring radish
vast basin
lilac mauve
#

What is the purpose of this topic ultimately?

#

we take desynchs, big -40 while we fight every day for the top 10

#

the replay has changed... now I lose, I shared the replay where I win 3 hours ago on the Trek fleet channel

hollow violet
#

Android.

Just now noticing this thread. 71 trophies which would have placed me in the top 100.

Will these be reconciled?

verbal osprey
#

Probably get buried. But with the hot fixes and patches lately there seems to be an increase in desync because likely people are fighting on different versions

mellow nimbus
#

Android & Steam. Both platforms

iron swan
#

Thanks for report! This should be fixed with out next patch rollout. it's related to some of the recent HAL and SPL issues

tidal badger
raven ledge
#

Android and Steam

magic gulch
#

recently I was wondering how I lost to someone my AI controlled ship managed to wipe the floor with on a retaliation so I watched the replay, and it turned out my AI did win on defence but the game counted it as a loss

p.s. steam version

magic gulch
tame cedar
#

Tao hy vọng mày chỉ mất kết nối internet

smoky granite
vast basin
hasty spear
#

IGN: Fireballs ambers
Platform: IOS
Replay said I won but I still lose trophies

solemn torrent
# lilac mauve

I beat you fair and square. Even shared it with my fleet captains. I have evidence. This was not a desync. I don’t play competitively (12 LLPVP battles a day) because of my career but I do improve my ship constantly when I have the chance.

verbal osprey
vast basin
#

100% victory in the replay

tame cedar
verbal osprey
#

Shouldn't this forced update have fixed some of this? Guessing it was volley changes

bronze kite
fiery wren
#

IGN: Syncent
Platform: Apple Mac

formal terrace
lucid fiber
magic gulch
magic gulch
slow egret
near nest
#

Are these visual glitches or real glitches. Also the channel seems to have been around for a while. Is there no patch that can fix this?

near nest
#

This is happening to literally every single one of my defenses

verbal osprey
near nest
#

Yep I am :/ and andriod

thin rampart
#

Appreciate the ping on a post from a month ago but if it’s not a bug and it’s about a suspect player then it goes through #in-game-support not sure how much clearer I need to be about this subject

sleek imp
glacial raft
#

Won on replay, draw on log

copper crow
safe quarry
#

It changed to defended after that 😁

autumn ferry
#

Won on replay, loss on log

woeful pewter
#

Android, in-game name same as discord.

Notifications showed successful defense followed by a defeat Log originally showed the same. Watching the replay of the defense ended in defeat, and now the log shows both as a defeat.

The timestamps should show that the second defeat isn't possible due to the immunity timer

Edit: the immunity timer also implies that the issue is wholely server side

willow thunder
#

Desync bug is back
Win attack, but lost in log

radiant laurel
#

Thanks for continuing to post these guys, each one helps to iron out the wrinkles or identify bad actors

south token
#

I think I am obliged to say this - What did I say?

grizzled stag
#

I've genuinely not seen a single instance of a fight not automatically correcting itself as was implemented, sometimes there's a delay but the system works as far as I can tell perfectly

south token
#

At least the current staging build should prevent any changes to match results being altered at all

grizzled stag
#

Just conscious of a knee jerk reaction when the game from an exploit perspective has been super chill for ages.

dreamy echo
#

@grizzled stag sorry for pinging, what does it show for you?

lucid fiber
tame cedar
#

I got 220 trophies today. But only added 91 trophies to my ship

raven jasper
tame cedar
lucid fiber
vast basin
#

Perhaps I wrote in the wrong channel. I apologize. But there is one very important point for the PSS as a whole on this issue. Now there is a 100% guarantee to hide your defeat. That is, the defending ship 100% will not know who attacked it, its AI, etc. Does Soda know about this and will this be fixed somehow?

south token
#

I lost 3 trophies from a match in which the attacker escaped in 6 seconds without dealing damage at all

wispy shard
#

As you can see here, its just «adds up» to 0

mighty narwhal
mighty narwhal
grizzled stag
tender agate
#

2 wins on replay showing as 2 losses in log

tender agate
#

Another win on replay but loss in log

grizzled stag
tender agate
#

Almost missed this one from >1d ago

#

Desyncs (still not fixed) appear to be from the same source/player

tender agate
#

Another one, looks to be from the same player but a level 6 alt; also all my previous logs have been removed

devout flax
#

Loss in log but victory in replay

pallid swallow
#

battle ends in the replay with me having 0.5 hp and isha 0. watched the replay about an hour ago and it still shows neg trophies

vast basin
versed rain
vast basin
potent eagle
#

Posted by sideleonine in our discord earlier.

vast basin
#

Great, another critical error. There was no re-battle, the game was saved. It was a mistake to make a major update before the tournament.

long flint
#

Another one

vast basin
#

I had an attacking battle, not a defense. The game did not stop. The support team simply closed the message...

mighty sage
#

You are given a transcript of our convo via DM after the ticket is closed. You're asking us for compensation, which isn't something the support team can do. My last message to you was letting you know that it's best to wait for a dev to look at this bug channel and I have already alerted the team internally when you opened your ticket. Please read the transcript

vast basin
#

Thanks, I didn't know that this file could contain messages. It's not very convenient to download it every time, but okay.

rapid raft
sharp tendon
long flint
#

Many others have this experience so you are not alone

boreal hedge
#

This is version different , i thinking , we use new version , your version is old version

sharp tendon
#

I think that versions is main trouble too

boreal hedge
summer tartan
boreal hedge
#

This is the battle of the end we see it

boreal hedge
#

@long flint
and this is the whole battle with jean vs 阿里斯庫 yesterday tourney , like risin's saying ,
according this video , video says 阿里斯庫's win , but result is lose

vast basin
#

Damn. For some reason the update didn't install automatically for me. Ashlux also didn't have the latest version of the game (9.7, not 9.8). He deleted the information about it, but there is a screenshot.

radiant minnow
#

and i'm playing on steam for tournament battle so game should be always with the last patch

devout flax
#

Some games I play on iOS have a pop up any time there’s a new update that says something along the lines of “update required: please update your game to continue playing” and the game will not let you in until you’ve updated the app to the current version. Could something like that help PSS? I know nothing about coding so just spitballing but allowing people to play on old versions of the game against current version seems like asking for trouble

smoky granite
#

My llpvp fight and replay

smoky granite
boreal hedge
#

Yep ,that's you win on my side,
But 3 scores is weird
It's should be 20?