#Blue screen

43 messages · Page 1 of 1 (latest)

frozen plaza
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Hi guys, I am using Mac Apple M3 Pro and I get this blue screen, I can't continue the game.
The game opens fine, everything is fine, but when I click to continue the game, I get this blue screen. Any tips?

frozen plaza
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hello

frozen plaza
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So there is no support here? <@&353180194690957334> <@&353187254874931221> <@&1008500065075212418>

ember forum
frozen plaza
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6 days just wating an ansewr is not becoming urgand? if there is no support just say so

ember forum
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Again the ping is for urgent matters regarding the server, not personal troubleshooting scenarios. ^_^

The Bug reports channel is to submit reports of bugs - although the devs do check the channels, they don't always reply.

frozen plaza
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so what i should do ?

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just see the blue screen and be happy?

mystic pivot
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I will repeat my message in the other thread:

We may not respond to every bug report, but the team are aware of the issues as I check through them often.

If we think we can possibly help, we will ping you with a follow up. Otherwise you can assume our team is working to see if we can replicate the issue. Please be patient + aware we are a very small team with only 1 member (me) that goes through the bug reports every week.

frozen plaza
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then you can just ping hey we are working instad of fully ignoring

mystic pivot
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I just responded to you saying that

frozen plaza
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when? when i pinged everyone ?

mystic pivot
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Please be patient, I will get to bug reports as soon as possible. Thank you

mystic pivot
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@frozen plaza can you send the following files here please

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!save

uncut fogBOT
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Save File Locations
Windows: Hit Win+R and paste %appdata%/../LocalLow\Massive Monster\Cult of the Lamb\saves. Your first save slot is called "slot_0.json" your second is "slot_1.json" and the third is "slot_2.json".

Mac: From Finder up top, hit Go > Go to Folder... which will default to Library, then hit Application Support > Massive Monster > Cult of the Lamb > saves. Your first save slot is called "slot_0.json" your second is "slot_1.json" and the third is "slot_2.json".

mystic pivot
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!log

uncut fogBOT
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Windows: Hit Win+R and paste "%appdata%/../LocalLow\Massive Monster\Cult of the Lamb" without quotes. Please send the Player and MMLog files.

Mac: From Finder up top, hit Go > Go to Folder... which will default to Library, then hit Application Support > Massive Monster > Cult of the Lamb. Please send the Player and MMLog files.

frozen plaza
mystic pivot
# frozen plaza

are you also able to send the Player.log and MM.log for me please?

frozen plaza
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too much NullReferenceException :))

frozen plaza
mystic pivot
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ideally we need it. If not, can you also provide the full specs of your mac

frozen plaza
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still could not find the Player.log i check the all folders as well

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@mystic pivot even like this , i only gave MMLog.log which i sent you

mystic pivot
frozen plaza
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you mean all the files? @mystic pivot ?

mystic pivot
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no just your specs

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something like this that has the information about your laptop

frozen plaza
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@mystic pivot

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I don't know why you need this information if your error is NullReferances, I'm also a Unity developer and NullReferances means that the script is trying to get a reference to a component to make changes but can't see/get that component. You need to fix your scripts.

mystic pivot
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I'm asking for all possible information so QA has all the info they need. It is standard procedure for every bug report.

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this is not a common issue, however hopefully they can find something out. I already passed it to QA to replicate, if they see anything they will let me know and i will ping you.

frozen plaza
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@torpid swan everything is in the MMLOG there, "Fonts are missing" just read the loag. a font is missing from my project and this is the path Fonts/LocalisedFonts/FontAwesome/Font Awesome 6 Pro-Solid-900 what is hard here to fix??

[10:24 PM] Font at path: Fonts/LocalisedFonts/FontAwesome/Font Awesome 6 Pro-Solid-900 SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/Headings/LaptureRegular was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/Headings/Lapture-Bold was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Chinese(Simplified)/Chinese(Simplified)-NotoSansSC-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Chinese(Tranditional)/Chinese(Traditional)-NotoSansTC-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Korean/NotoSansKR-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Japanese/NotoSansJP-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Version: 1.4.6

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just add that font in the project in the path, or make sure it's exists, that's it! alrady 1 month you cant finx this simple issue

mystic pivot
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@frozen plaza firstly you pinged the wrong person. secondly, I have a fixed save file i can give you when I am back in work that should fix the issue (we tested it and it worked for us)

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I'm currently sick off work so again please be patient and I will get back to you asap.

mystic pivot
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it shoudl resolve the issue