#Blue screen
43 messages · Page 1 of 1 (latest)
hello
So there is no support here? <@&353180194690957334> <@&353187254874931221> <@&1008500065075212418>
Heya, I understand you're having some issues running the game but please only use the pings for urgent matters involving the server. :)
6 days just wating an ansewr is not becoming urgand? if there is no support just say so
Again the ping is for urgent matters regarding the server, not personal troubleshooting scenarios. ^_^
The Bug reports channel is to submit reports of bugs - although the devs do check the channels, they don't always reply.
I will repeat my message in the other thread:
We may not respond to every bug report, but the team are aware of the issues as I check through them often.
If we think we can possibly help, we will ping you with a follow up. Otherwise you can assume our team is working to see if we can replicate the issue. Please be patient + aware we are a very small team with only 1 member (me) that goes through the bug reports every week.
then you can just ping hey we are working instad of fully ignoring
I just responded to you saying that
when? when i pinged everyone ?
Please be patient, I will get to bug reports as soon as possible. Thank you
Save File Locations
Windows: Hit Win+R and paste %appdata%/../LocalLow\Massive Monster\Cult of the Lamb\saves. Your first save slot is called "slot_0.json" your second is "slot_1.json" and the third is "slot_2.json".
Mac: From Finder up top, hit Go > Go to Folder... which will default to Library, then hit Application Support > Massive Monster > Cult of the Lamb > saves. Your first save slot is called "slot_0.json" your second is "slot_1.json" and the third is "slot_2.json".
!log
Windows: Hit Win+R and paste "%appdata%/../LocalLow\Massive Monster\Cult of the Lamb" without quotes. Please send the Player and MMLog files.
Mac: From Finder up top, hit Go > Go to Folder... which will default to Library, then hit Application Support > Massive Monster > Cult of the Lamb. Please send the Player and MMLog files.
are you also able to send the Player.log and MM.log for me please?
i could not find the Player.log where it is?
should be here in the same location.
ideally we need it. If not, can you also provide the full specs of your mac
still could not find the Player.log i check the all folders as well
@mystic pivot even like this , i only gave MMLog.log which i sent you
it's OK, can you list your full specs in here please
you mean all the files? @mystic pivot ?
no just your specs
https://support.apple.com/en-gb/guide/mac-help/syspr35536/mac#:~:text=each software item.)-,On%20your%20Mac%2C%20choose%20Apple%20menu%20%3E%20System%20Settings%2C%20then,About%2C%20then%20click%20System%20Report.&text=Tip%3A%20You%20can%20also%20press,to%20open%20the%20system%20report.
On your Mac, see details about your Mac hardware, network connections and software, and create a system report.
something like this that has the information about your laptop
@mystic pivot
I don't know why you need this information if your error is NullReferances, I'm also a Unity developer and NullReferances means that the script is trying to get a reference to a component to make changes but can't see/get that component. You need to fix your scripts.
I'm asking for all possible information so QA has all the info they need. It is standard procedure for every bug report.
this is not a common issue, however hopefully they can find something out. I already passed it to QA to replicate, if they see anything they will let me know and i will ping you.
@torpid swan everything is in the MMLOG there, "Fonts are missing" just read the loag. a font is missing from my project and this is the path Fonts/LocalisedFonts/FontAwesome/Font Awesome 6 Pro-Solid-900 what is hard here to fix??
[10:24 PM] Font at path: Fonts/LocalisedFonts/FontAwesome/Font Awesome 6 Pro-Solid-900 SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/Headings/LaptureRegular was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/Headings/Lapture-Bold was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Chinese(Simplified)/Chinese(Simplified)-NotoSansSC-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Chinese(Tranditional)/Chinese(Traditional)-NotoSansTC-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Korean/NotoSansKR-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Font at path: Fonts/LocalisedFonts/Japanese/NotoSansJP-Regular SDF was not loaded correctly! Some fonts will be missing!
[10:24 PM]
[10:24 PM] Version: 1.4.6
just add that font in the project in the path, or make sure it's exists, that's it! alrady 1 month you cant finx this simple issue
@frozen plaza firstly you pinged the wrong person. secondly, I have a fixed save file i can give you when I am back in work that should fix the issue (we tested it and it worked for us)
I'm currently sick off work so again please be patient and I will get back to you asap.