#Tap Tycoon facebook login problem?

13 messages · Page 1 of 1 (latest)

rose fossil
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Hello, so i currently logged out from my tap tycoon and now i cant login again.. it says "app not active... etc etc.. U will be ablew to loig in whe nthe app is reactivated".
I cant find any support page on gamehive website with tap tycoon and i have waited a few days on email respond, any one has a solution? 😛

slim grail
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Sometimes clearing your app data can help with those sorts of errors. It should be something like Apps -> Tap Tycoon -> Storage -> Clear App Data (not just cache, full app data). For iOS, it would require a reinstall. Then after that, try relogging in.

rose fossil
slim grail
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Do you happen to know your player ID/support code? I can forward it to the team for more info on this

rose fossil
rose fossil
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Thats the code I get from Facebook, don’t know if it’s the right one. Posting a picture (Note text is in Swedish sorry)

rose fossil
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Will it take a few days for an update/fix? or is this fixable somehow, if u know

slim grail
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I've sent it along to the devs, they'll investigate 👍

rose fossil
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thanks, i have googled around also the past week but seems not to find any solutions.. big thanks for the help anyways 😄