skill tree reset bug

[sour holly]

after click reset and apply, all SPs is returned but some tree still display levels

[rose dock]

If you can send me your player ID, I can see about correcting this in the back end for you!

[tribal comet]

@rose dock Ive had the same issue and lost 4 tokens and 400 diamonds trying to resolve, can I also send my ID?

[sour holly]

aye, I tried clearing data n cache to solve other issue,
it solves this issue too, thank you for the help.

[rose dock]

Yes, please do!

[ancient flint]

I seem to have a similar problem, it shows reset requires diamonds even though I have a token. My support code is yxmkr7q

[rose dock]

Actually, this is a visual bug in Abyssal Tournaments where there will be a single skill tree reset token that's visually displayed, but it actually doesn't exist. This is something we're investigating and will fix as soon as we can 👍

[split quest]

I just returned and cant spend sp to upgrade skill i get the same error message. Is there a way to fix this do i have to reset skill tree?

[rose dock]

Send me your player ID/support code, and I can fix that for you by resetting your skill tree and clearing your app caches to remove any potentially corrupted parts

[split quest]

here's my support code: 877r5ge, i reset skill tree with gems and it works, now i can sped SPs.

[rose dock]

Glad to hear it's working now. I've added a skill tree reset token to your account to make up for the one you used to fix this 👍

[split quest]

Thank you for your support 😃

[dusty kettle]

I would like to report the same issues on my end as well @rose dock

My ID is 2k4yd5d

[rose dock]

Close/reopen game and this should be fixed 👍