For some reason the first match I play of ARAM Mayhem, the augment tiers and pick % never shows. The following matches it will show up, but if I close my client and reopen, it wont display again until I play that one match then it will. A workaround I found is to go into the practice tool and then click win game then play one but that's annoying to do every time.
#LoL Augment tiers.
icy sparrow
potent gulch
Interesting, this is the first Ive heard of this. @daring tartan have you heard of this?
daring tartan
Hmm, could you please send me a feedback message in app? Just type "for Marcel to investigate"
@icy sparrow
icy sparrow
Hmm, could you please send me a feedback message in app? Just type "for Marcel t...
Gotcha give me a few minutes not at my PC atm.
daring tartan
I think my subscription also got mega bugged again.
why?
icy sparrow
When I try to cancel it just doesn't go through then says to say it in Discord.
I wanna keep the subscription but I think it's stuck between canceled and active.
daring tartan
Colleague will look into subscription
if you overlay issues comes up again, could you please send a new feedback message?
icy sparrow
Sure can. Should I send it with the same message?
daring tartan
Sure can. Should I send it with the same message?
sure :) thank you!
daring tartan
wait now you were playing FN when you sent the feedback message?
What exactly is not working for you? I'm a bit confused
icy sparrow
I have Fortnite open in the background when I play League sometimes. I have tried to exit FOrtnite out but it doesn't seem to fix the issue.
If it's messing up the feedback, I'll exit it out from now on.
daring tartan
that's why, we don't handle two games at the same time
since FN overlays are still active, LoL overlays don't get started
icy sparrow
I've tried with Fortnite exited out once but it still happened. Although Blitz could've been bugged from the last time both were open as I don't usually ever exit Blitz completely out.
I can try again tomorrow after my Doctors appointment and I will leave Fortnite exited out and close league and blitz after every match and reopen them to see if that's the issue.
If it is I apologize for causing troubles.
daring tartan
No worries, I'm here to help and solve the inconvenience. You could not know that two games at the same time would cause issues. 😄
icy sparrow
After testing it in a bunch of matches that was the issue!
daring tartan
yay, glad we could figure it out
icy sparrow
Colleague will look into subscription
Did your colleague ever get around to looking into my subscription issue?
strange jacinth
Did your colleague ever get around to looking into my subscription issue?
what exactly is the issue
i'm checking the logs right now, i'm not seeing anything wrong with the account
strange jacinth
the subscription wsa running fine till 8th of January which was when you sent in a cancelation of the renewal, after that it expired on the 30th of Jan
otherwise i am not seeing any issues
icy sparrow
I'm not at my PC right now but when am I going to the settings it shows a error renewing payment. I can send a screenshot of it in like 15 minutes.
icy sparrow
strange jacinth
I'm not sure why it shows that, but simply clicking on the error, then trying again should fix it
icy sparrow
strange jacinth
can you take a screenshot of your profile in the top right?
where it mentions the user name
i'm kinda confused
icy sparrow
This?
strange jacinth
i am so confused, something is wrong with your account
icy sparrow
Should I delete it and remake another one or would I lose stuff?
strange jacinth
i would highly recommend following this guide for now:
#1227340481764262000 message
strange jacinth
Should I delete it and remake another one or would I lose stuff?
no, because it might mean that others that will experience this issue won't have a fix for it
if you follow the guide above
it will guide you to a fresh installation through our troubleshooter
if it then still bugs out, it might indicate that something bugged out on your account on our servers
icy sparrow
Should I click fix all and see if the fresh portable version still does it?
strange jacinth
Should I click fix all and see if the fresh portable version still does it?
Fix all
no the portable one please
icy sparrow
Still happening it seems
strange jacinth
huh, that is really odd
strange jacinth
Still happening it seems
do you mind if i temporarily log onto your account?
that way i can dig into it a bit deeper
after i finish my investigation i'll make sure to compensate you with a month/two of premium ^^
icy sparrow
Yeah that is fine with me.
strange jacinth
awesome, could you auth my by accepting the email that was sent to your inbox with code "Boss Pegasus 360"
cheers
icy sparrow
🙂
strange jacinth
yea definitely don't create a new account, i see the issue and would like to fix it :D
icy sparrow
Oh nice, thanks!
strange jacinth
the fix is ready, just need my colleague to confirm.
icy sparrow
Okay, Glad this could be sorted out 🙂
strange jacinth
Okay, Glad this could be sorted out 🙂
The fix is live on the latest version 2.1.495
icy sparrow
Thank you!
icy sparrow
It's fine if not but I figured I would ask if the month or two of premium was still possible?
strange jacinth
It's fine if not but I figured I would ask if the month or two of premium was st...
I forgot about that one, I would say start the subscription, let me know if it fixed it, after that I will refund the last payment and add another month on top of it
icy sparrow
I'm in bed right now. Is it fine if I wait till tomorrow around 11 to noon?
strange jacinth
Yea just hit me up whenever
icy sparrow
Yea just hit me up whenever
I just subscribed.
strange jacinth
thx, just refunded + applied two free months totalling to three months
