apex

[gritty river]

Hi. i cant use blitz gg in apex cus when i opening steam or ea apex its almost instantly loads all my ram and crashes windows, if blitz gg closed all works fine. if i try open blitz after apex overlay doesnt work. Open as admin doesnt help, troubleshoot app doesnt help, login into blitz doesnt help, windows 11. apex on default dx12. dx11 will be removed soon so it is not a solution

[prisma wagon]

Hello @gritty river, @crimson epoch has requested you to send your logs
First, open the Run dialog by pressing the Windows key + R on your keyboard.

Secondly, type in one of the following paths, depending on which logs you need to access:

Game Crash Log(s)

%appdata%\Blitz\game_crash (last file, if any)

GPU Log(s)

%appdata%\Blitz\gpu_logs (last two files)

Application Log

%appdata%\Blitz (app or app.log file)

Be sure to send all files mentioned above, not just one.

[gritty river]

after clean install and one game launch (my windows just froze i restarted pc with a button) i dont have game crash log, but here are gpu log (i have only one) and app.log

[crimson epoch]

@gritty river can you run CMD as Administrator, then enter the command wmic process get Caption,ProcessId,ParentProcessId,ExecutablePath,CommandLine,CreationDate,ThreadCount,WorkingSetSize /format:csv > "%USERPROFILE%\Desktop\ProcessLog.csv"

attach that .csv file that is now on your desktop in this chat

ty

@gritty river there is an issue with your game, not Blitz

it's using 7.5GB of ram by default

set your VRAM setting to 2gb in the settings option, that should fix your issue

[gritty river]

i dont see any like that in blitz options. are you talking about ingame graphics quality? if so, i tryed and its doesnt help at all, also apex always using 7 gb ram, and i can even run obs, browser, discord and second game at the same time without any problems

[crimson epoch]

I was talking about the ingame settings yeah

the thing is that our overlays can't do proper memory management when injected into the game.

meaning if your ram hits the limit (which it does), it cannot clean itself, resulting in crashes

[gritty river]

i have 16 gb of ram, system using 3.6 and 7 apex, its common thing that blitz needs more than 5 gb?

i mean its sounds not real

[crimson epoch]

I'll ask around the team if there is anything else we can look into

[gritty river]

thank you

[crimson epoch]

if you can, in the meantime Send Feedback through the app aswell, since it basically adds all the logs we would need to investigate the issue.

[gritty river]

one more thing, i dont know why it wasnt, but now if i opening blitz after apexx fully launched it just works fine. but i still cant use launch when windows starts option and i need to exit blitz if i want restart game

anyway i sent feedback what u asked for

[silver sphinx]

I also had the same problem. If blitz was running before apex was started, the memory would take up 99% when entering the game and cause the game to crash. My computer ran 32GB of memory

[silver sphinx]

same

[silver sphinx]

I can only run apex before turning it off to get me into the game, and then turn it on in-game

[crimson epoch]

We are doing tests and alot of fixes, if it's not fixed in a week, please let me know and i'll have them check it out again.