Post-match stats are not being loaded at all! | Blitz App | Page 1

ivory spoke Jan 7, 2025, 1:36 AM

#

after a game this is all i see

#

#

this used to contain me n my teams dmg n kills in the previous match

#

but now it shows nothing

#

had this problem for a couple days now

ivory spoke Jan 7, 2025, 2:53 AM

#

#

perma stuck on this loading screen

dim vigilBOT Jan 7, 2025, 5:27 AM

#

Hello @ivory spoke, @river sluice has requested you to send your logs
First, open the Run dialog by pressing the Windows key + R on your keyboard.

Secondly, type in one of the following paths, depending on which logs you need to access:

Game Crash Log(s)

%appdata%\Blitz\game_crash (last file, if any)

GPU Log(s)

%appdata%\Blitz\gpu_logs (last two files)

Application Log

%appdata%\Blitz (app or app.log file)

ivory spoke Jan 7, 2025, 5:30 AM

#

#

📎 app.log

river sluice Jan 7, 2025, 5:32 AM

#

Would need the GPU Logs aswell

ivory spoke Jan 7, 2025, 5:33 AM

#

📎 r5apex_2025-01-07.bz.log

#

i put the gpu logs into a .txt file n sent it

river sluice Jan 7, 2025, 6:37 AM

#

awesome, thanks

#

we see alot of errors in your logs, would you be able to follow this guide for us
#1227340481764262000 message

ivory spoke Jan 7, 2025, 9:11 AM

#

river sluice we see **alot** of errors in your logs, would you be able to follow this guide f...

river sluice Jan 7, 2025, 9:24 AM

#

ivory spoke

close the game

ivory spoke Jan 10, 2025, 3:34 AM

#

river sluice close the game

tried that too

#

i used the troubleshoot tool

#

tried fixing all common issue

#

uninstalling and redownloading manually

#

still same issue

#

#

post match stats arent being loaded at all

river sluice Jan 10, 2025, 3:35 AM

#

i think i know the issue you're having, but i just need to see the log first

ivory spoke Jan 10, 2025, 3:36 AM

#

k 1 sec

#

shud i close blitz too while im getting logs?

#

#

game crash logs

#

which one do u want

#

📎 r5apex_dx12.exe-2025-1-8-18-48-39-119.txt

#

📎 r5apex_dx12_2025-01-09.bz.log 📎 r5apex_dx12_2025-01-10.bz.log

#

📎 app.log

river sluice Jan 10, 2025, 3:43 AM

#

hmm, i'll discuss it with devs, i'm not sure whats going on

ivory spoke Jan 10, 2025, 3:46 AM

#

has anyone else had this issue?

river sluice Jan 10, 2025, 3:46 AM

#

so far you're the only one 😅

ivory spoke Jan 10, 2025, 3:46 AM

#

typical

#

ffs

ivory spoke Jan 10, 2025, 7:27 AM

#

amber edge Jan 10, 2025, 10:39 AM

#

#

I just played yesterday and none of my games get recorded.

#

After the new update, I got asked on Steam whether to play Apex (I assume on DX12) or DX11. Couple days ago, I chose DX11 and nothing got recorded and overlay did not appear ingame. Yesterday I chose the other option, and the overlay appeared ingame and my kills got counted but not the games.

pale pier Jan 10, 2025, 12:34 PM

#

me too

#

This phenomenon probably started happening around the time Apex Season 23 began in December.

#

the overlay works properly when starting the game. Reinstalling both the game and the Blitz app did not resolve the issue.

ivory spoke Jan 13, 2025, 10:08 PM

#

any update on the situation?

ivory spoke Jan 15, 2025, 1:19 PM

#

?

river sluice Jan 15, 2025, 1:24 PM

#

sent a reminder to devs, we have to wait for them to reply

charred dew Feb 4, 2025, 10:47 PM

#

We are actively investigating this issue.

There were changes to the Season structure of the game that we are addressing.

Fix incoming within the next week or so.

gilded holly Feb 12, 2025, 4:35 AM

#

Hi! any news? Some accounts do appear but others do not.

#Post-match stats are not being loaded at all!