overlay cant show in my game and blitz cannot log in | Blitz App | Page 1

sweet bone Aug 30, 2024, 6:51 PM

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At first, overlays cannot showed, I install blitz again .
Then blitz cannot connect my game and cant log in my account.

uncut scrollBOT Aug 30, 2024, 6:57 PM

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Hello @sweet bone, @kind cape has requested you to send your logs
First, open the Run dialog by pressing the Windows key + R on your keyboard.

Secondly, type in one of the following paths, depending on which logs you need to access:

Game Crash Log(s)

%appdata%\Blitz\game_crash (last file, if any)

GPU Log(s)

%appdata%\Blitz\gpu_logs (last two files)

Application Log

%appdata%\Blitz (app or app.log file)

sweet bone Aug 30, 2024, 7:15 PM

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im not sure which one I need..

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i log in my account already
but overlay cannot displayed in my game

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and the game record was 3 days ago
but i play the game always

kind cape Aug 30, 2024, 7:39 PM

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sweet bone Aug 30, 2024, 7:46 PM

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i dont have this folder

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only have 'app' this one

kind cape Aug 30, 2024, 8:06 PM

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sweet bone only have 'app' this one

that's why it says app.log or app in the guide

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👀

sweet bone Aug 30, 2024, 8:17 PM

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sorry im blind😂

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I COPY THE DATA AND SEND TO YOU?

kind cape Aug 30, 2024, 8:18 PM

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sweet bone I COPY THE DATA AND SEND TO YOU?

send the document in this chat

sweet bone Aug 30, 2024, 8:18 PM

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📎 app.log

kind cape Aug 30, 2024, 8:33 PM

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ty

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it saeems you have issues with the installation

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it's corrupted to be precise.

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https://support.blitz.gg/hc/en-us/articles/360033859312-Clean-Re-installation

sweet bone Aug 30, 2024, 8:38 PM

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ok ill try it

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thanks~

sweet bone Aug 30, 2024, 9:17 PM

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the problem fixed already

#overlay cant show in my game and blitz cannot log in