Overlay benchmark not working patch 13.20 | Blitz App | Page 1

midnight quail Oct 20, 2023, 2:03 PM

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Hello, I was hoping I could get some assistance. Ever since patch 13.18 or so, my benchmark overlay stopped showing. Blitz itself is working, I have the gold difference, the jungle timers etc, but no matter what I do, I can never get the cs/min, lvl etc to show.

I have tried everything I can think of, disabling re-enabling the overlay, I clean reinstalled Blitz multiple times according to the website, I clean reinstalled the game itself, the riot client, I even did registry cleaning with ccleaner, nothing seems to work.

What else can I do, I am out of ideas at this point?

Thanks.

obsidian harnessBOT Oct 20, 2023, 2:33 PM

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Hey @midnight quail, check the video guide sent!

be sure to restart your PC afterwards!

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https://cdn.discordapp.com/attachments/643046562238300160/793209129426485248/Dmycz0qZsX.gif

midnight quail Oct 20, 2023, 6:44 PM

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obsidian harness Hey <@228599366225625093>, check the video guide sent! be sure to **restart** y...

no change, did exactly as described

polar phoenix Oct 20, 2023, 7:44 PM

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could you send inapp feedback?

in the bottom left you can see the Profile icon, click on it, click on Feedback, then describe the issue.

midnight quail Oct 20, 2023, 7:46 PM

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Sure, will do that

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Weird thing is the other overlays work, its just league that doesnt, playing apex right now and its perf fine

polar phoenix Oct 20, 2023, 7:50 PM

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midnight quail Weird thing is the other overlays work, its just league that doesnt, playing ape...

might be a League issue then, the LCU (League Client Update) can break from update to update.

midnight quail Oct 21, 2023, 12:26 AM

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polar phoenix might be a League issue then, the LCU (League Client Update) can break from upda...

Any way to fix it? What can I do in that situation

polar phoenix Oct 21, 2023, 12:27 AM

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a reinstallation is the only thing i can thnk of

midnight quail Oct 22, 2023, 1:08 PM

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I found a weird interaction by pure chance, if I get into game, then disconnect either during load screen or in fountain, then reconnect back, the overlay starts working sometimes

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It is as if sometimes it doesnt detect me being in the actual game, therefore displaying the overlay

obsidian harnessBOT Oct 22, 2023, 1:30 PM

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Hello @midnight quail, @polar phoenix has requested you to send your logs
First, open the Run dialog by pressing the Windows key + R on your keyboard.

Secondly, type in one of the following paths, depending on which logs you need to access:

Game Crash Log(s)

%appdata%\Blitz\game_crash (last file, if any)

GPU Log(s)

%appdata%\Blitz\gpu_logs (last two files)

Application Log

%appdata%\Blitz (app or app.log file)

polar phoenix Oct 22, 2023, 1:30 PM

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can you send these i nthis chat

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specifically the app file

midnight quail Oct 22, 2023, 1:33 PM

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for the first two

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📎 app.log

polar phoenix Oct 22, 2023, 1:34 PM

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info [2023-10-22 02:26:17] Successfully injected League of Legends (TM) Client via x64 injector. 0

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it seems that it does inject the overlay itself

midnight quail Oct 22, 2023, 1:35 PM

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got the 3 lol logs and 2 apex logs, i can send the last two?

polar phoenix Oct 22, 2023, 1:35 PM

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the latest lol logs are fine

midnight quail Oct 22, 2023, 1:35 PM

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📎 League_of_Legends_2023-10-22.bz.log 📎 League_of_Legends_2023-10-21.bz.log

polar phoenix Oct 22, 2023, 1:36 PM

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ah

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do you alt tab when ingame?

midnight quail Oct 22, 2023, 1:36 PM

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yes, i am spamming tab to try and get it, thats how i find its not showing

polar phoenix Oct 22, 2023, 1:36 PM

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can you try running the game in Borderless Windowed mode temporarily, then try again.

midnight quail Oct 22, 2023, 1:36 PM

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ok will give it a shot, will come back to you

polar phoenix Oct 22, 2023, 1:36 PM

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we have an issue atm introduced by Windows where it unloads the overlays because it can't find the game anymore

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whilst in reality it's still there

midnight quail Oct 22, 2023, 1:37 PM

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i know what that might be related to i think

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i was running the multiple client instances and i found sometimes it doesnt detect the game if the game isnt on the main account on the first client

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ever since patch 13.18 or smth when it stopped working for me

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i noticed there was a change in background processes in task manager

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it always used to be 6-7 in the drop down menu in the apps, then 1 in background

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but since that update, i notice some league processes are getting moved into background

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this used to be 4 only

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before the reinstall

polar phoenix Oct 22, 2023, 1:39 PM

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i mean multi client instances by default breaks your whole client api

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there is a reason it's not officially supported by Riot sillychamp

midnight quail Oct 22, 2023, 1:39 PM

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:D

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well some update seems to have messed some processes

polar phoenix Oct 22, 2023, 1:39 PM

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but i don't see anything broken in your logs tho

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but yeah, i highly suggest still trying out the borderless thing

midnight quail Oct 22, 2023, 1:40 PM

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will do

midnight quail Oct 23, 2023, 4:33 AM

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no difference for the borderless

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and now my "workaround" stopped working despairge

polar phoenix Oct 23, 2023, 12:08 PM

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blobpain

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a reinstallation of League by completely uninstalling it, then trying out with a single instance is the only thing i can think off

midnight quail Oct 23, 2023, 2:24 PM

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thats where i am at the moment, thats exactly what i did

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it is so frustrating because nothing is consistent for whatever reason so cant troubleshoot reliably

midnight quail Oct 27, 2023, 10:46 AM

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polar phoenix <:blobpain:1008048552536199289>

New discovery: overlay works in TFT always no issues

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for gods sake it works in every single game/ other game mode just not summoners rift

polar phoenix Oct 27, 2023, 12:56 PM

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that confirms my suspicion of either your permissions not being correct (not running as Admin), or simply of a broken LCU (duplicate instance situation)

midnight quail Oct 27, 2023, 12:59 PM

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but i am running in admin mode for blitz and i completely reinstalled the game 😭

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literally deleted everything from riot

polar phoenix Oct 27, 2023, 1:00 PM

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keys in regedit remain Shy

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there isn't much you can do about this tbh

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especially not us since this is the only report we have on it

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(we need more data to be able to act on it)

midnight quail Oct 31, 2023, 9:29 PM

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i reinstalled again fresh

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i deleted regedit keys

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i nuked every single trace of any riot thing

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still nothing

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i am so done :D

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idk what to do gg

polar phoenix Oct 31, 2023, 9:31 PM

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@midnight quail if you want we can do a Remote assistance session in a bit

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through windows its Qucik Assist feature

midnight quail Oct 31, 2023, 9:33 PM

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if its not too much to ask, yea that would be nice

polar phoenix Oct 31, 2023, 9:58 PM

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after my game we can do so

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which is in 5/15 mins

midnight quail Oct 31, 2023, 9:59 PM

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ye just ping me

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look good?

polar phoenix Oct 31, 2023, 10:07 PM

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yep

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ahh

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seems you have dual monitor setup

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it crashes when you do have that, so we have to use something else xd

midnight quail Oct 31, 2023, 10:08 PM

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i do

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teamviewer?

polar phoenix Oct 31, 2023, 10:08 PM

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download Anydesk in this case

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uh i can do Teamviewer

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yea

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ty for code, removing cuz poublic thread

midnight quail Oct 31, 2023, 10:09 PM

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no worries, was gonna refresh anyways after

polar phoenix Oct 31, 2023, 10:10 PM

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doesn't work for me

midnight quail Oct 31, 2023, 10:10 PM

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i refreshed

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try again

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as in after it dfidnt work :D

polar phoenix Oct 31, 2023, 10:10 PM

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hmm still says not working

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one sec.

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ye no

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still not working

midnight quail Oct 31, 2023, 10:11 PM

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wat

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ok anydesk it is

polar phoenix Oct 31, 2023, 10:11 PM

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download Anydesk

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xd

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if you have music on

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pls disablle first

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nvm we good

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ty

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can i take over for now?

midnight quail Oct 31, 2023, 10:12 PM

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yy

polar phoenix Oct 31, 2023, 10:14 PM

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can you click Fix All Common Issues

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cuz i can't click when Admin things pop up hhh

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ty

midnight quail Oct 31, 2023, 10:14 PM

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Ye i got on phone

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To read

polar phoenix Oct 31, 2023, 10:15 PM

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it doesn't alloow me to use mouse or keyboard anymore

midnight quail Oct 31, 2023, 10:15 PM

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Try

polar phoenix Oct 31, 2023, 10:15 PM

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doesn't work dxf

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ohhh your Blitz is running as Admin

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obviously

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click in Anydesk Request Elevation

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its working no?

midnight quail Oct 31, 2023, 10:17 PM

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Yea

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Now it is

polar phoenix Oct 31, 2023, 10:17 PM

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eh? xd

midnight quail Oct 31, 2023, 10:18 PM

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What changed

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I never had it working in practice tool

polar phoenix Oct 31, 2023, 10:18 PM

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i just reinstalled Blitz

midnight quail Oct 31, 2023, 10:18 PM

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Even before this issue

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I promise i legit reinstalled

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Like 50 times

polar phoenix Oct 31, 2023, 10:18 PM

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hmm

midnight quail Oct 31, 2023, 10:18 PM

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You can see download files

polar phoenix Oct 31, 2023, 10:18 PM

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oh wait

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log in Blitz

midnight quail Oct 31, 2023, 10:19 PM

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You think it's account related?

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Ye see

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Doesn't work now

polar phoenix Oct 31, 2023, 10:20 PM

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lemme temp enable all

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also wtf so many ads, first time i see this lol

midnight quail Oct 31, 2023, 10:21 PM

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Imma lose my marbles if there's a weird interaction

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With the combo of overlays turned off

midnight quail Oct 31, 2023, 10:21 PM

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polar phoenix also wtf so many ads, first time i see this <:lol:1126913842350411806>

Ye always been like that was quite frustrating

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It's why i turned off login screen

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Or loading

polar phoenix Oct 31, 2023, 10:22 PM

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i have bad news

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your acc is bugged

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xd

midnight quail Oct 31, 2023, 10:22 PM

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Lovely

polar phoenix Oct 31, 2023, 10:22 PM

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@pure lodge remember long time ago when someone had overlay settings turned on inapp, but didn't work ingame

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i think this is the same case again

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all overlays are enabled, but only works when logged out

midnight quail Oct 31, 2023, 10:23 PM

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I mean ill just log out for more

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Now

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Not much of an issue

polar phoenix Oct 31, 2023, 10:25 PM

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ok now we just gotta wait for a dev to fix it

midnight quail Oct 31, 2023, 10:26 PM

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thats ok

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ill just log out for now

polar phoenix Oct 31, 2023, 10:26 PM

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yes, sorry for the inconvenience caused.

midnight quail Oct 31, 2023, 10:26 PM

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nah its not ur fault

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and u actually found the issue xd so thanks for the time invested, appreciated

polar phoenix Oct 31, 2023, 10:28 PM

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no problemo

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@midnight quail can you come anydesk again rq

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i forgot to get something

midnight quail Oct 31, 2023, 10:34 PM

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ye

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1918369656

polar phoenix Oct 31, 2023, 10:34 PM

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gotta elevate again tho

midnight quail Oct 31, 2023, 10:34 PM

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Already elevated

polar phoenix Oct 31, 2023, 10:35 PM

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you logged in again?

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Sus

midnight quail Oct 31, 2023, 10:35 PM

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No?

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I didn't touch it

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After you left

polar phoenix Oct 31, 2023, 10:35 PM

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hmm

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i logged you out

midnight quail Oct 31, 2023, 10:35 PM

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I was on a disc call only

polar phoenix Oct 31, 2023, 10:35 PM

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thats weird

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that should be it

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ty

midnight quail Oct 31, 2023, 10:38 PM

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ye no worries 😄

polar phoenix Oct 31, 2023, 11:17 PM

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@midnight quail can you do smth for me when you have time

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log into Blitz again

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then enable Detailed

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then try going ingame and see if it works

midnight quail Oct 31, 2023, 11:18 PM

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I need pro for that

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polar phoenix Oct 31, 2023, 11:19 PM

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oh

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true

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what is your email used within Blitz?

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ty

midnight quail Oct 31, 2023, 11:19 PM

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np

polar phoenix Oct 31, 2023, 11:20 PM

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press CTRL + R inapp

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then you can try after your game

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ahrinodhyper

midnight quail Oct 31, 2023, 11:39 PM

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i cant change it

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nvm

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i can :D

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i will test after this aram

midnight quail Nov 1, 2023, 12:06 AM

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Ok testing

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not working im afraid

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1 more difference i notice, item value doesnt work either

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for gods sake its not showing up again xd

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maybe i need to reinstall with the troubleshooter because i logged in with my account

polar phoenix Nov 1, 2023, 12:20 AM

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midnight quail maybe i need to reinstall with the troubleshooter because i logged in with my ac...

try the troubleshooter again yeah

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or you should simply create new acc tbh

midnight quail Nov 1, 2023, 12:20 AM

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i logged out

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and it wasnt showing so yea, ill do the troubleshooter

polar phoenix Nov 1, 2023, 12:21 AM

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yea but apparently when you log out, last settings remain

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meaning it doesn othing

midnight quail Nov 1, 2023, 12:21 AM

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:D

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ye no worries, ill do that

midnight quail Nov 1, 2023, 1:06 AM

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ok. confirmation for you, it would seem if i log in, as you said, my acc settings persist even after logging out

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I did the troubleshooter and it works now

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hopefully it works like this for now, otherwise i troubleshoot each game :D

#Overlay benchmark not working patch 13.20