Blitz will not open unless full Pc Restarts

[summer mason]

Whenever I start up my computer I'd usually have to manually load up blitz by clicking the icon instead of it opening by itself when I log into a match. But sometimes Blits just won't load at all. The only fix for this is that I have to restart my pc and immediately load up blitz the moment I sign into my pc because after a certain amount of time Blitz refuses to open. Is there any way to fix this where it can stay open or at least function even after some time?

[topaz sentinel]

Can you send inapp feedback and let me know when you’ve done it,

I suspect the issue you’re facing is only determinable once feedback logs are sent

[summer mason]

where can i find my feedbacks and how can i retrieve them if i may ask>

[topaz sentinel]

When inapp, click the profile icon in the bottom left, then click on Send Feedback.

The rest is automated, just describe the issue and we’ll handle the rest once sent

[summer mason]

Sorry to sound more dumb but its asking for my Feedback.yourdiscord

Like I just put in "feedback.myusernameblahblah"

Or the issue topic

Ok nvm sent the feedback

[topaz sentinel]

Don’t worry about it lol,

It’s pure text that’s being sent so it shouldn’t matter what’s in there

[topaz sentinel]

ERR! [2023-7-29 21:42:27] FetchError: request to https://utils.iesdev.com/static/json/app/ota failed, reason: getaddrinfo ENOTFOUND utils.iesdev.com

This is a network related issue, sadly it’s not something we can fix.

If the app fails to verify its integrity files or fails to fetch important data, it refuses to start

[summer mason]

I seem to have found a small fix for it. Simply ending the background task with task manager then reopening it seems to fix it

[rotund meadow]

I have this exact same issue, seems like if Blitz opens on startup before your device connects to WiFi, it crashes.

Honestly a huge design flaw.

[rotund meadow]

I'm not a tech expert by any means, but maybe it's a good idea to let the team look into this. Some people (like me) have an external wifi card that maybe takes a few extra seconds to connect. It's not a big inconvience, but it is a pretty normal standard nowadays to have apps retry connections (eg. Discord, Riot Client) if the first attempt fails, instead of crashing.

[topaz sentinel]

We retry connections, just not if we’re verifying integrity, that’s a different case as we have to be strict about that

[rotund meadow]

Well, it should still be possible to redo the startup. It's after all not any security issues as the app starts normally whenever you completely shut it down and start again. Sounds like some minor code flaw if not.

[summer mason]

I should also mention that when I go through task manager, blitz seems to have multiple apps of itself open and in the background at once. Though idk if that's normal