🐛・bug-reports

[kind lotus]

Typically you can sit int eh branches, yes, but for that particular tree you could fall behind it and get stuck, so we flattened out its collision

[weary kite]

From @covert lantern

[kind lotus]

Public?

[weary kite]

Oh, sorry this is from @covert lantern so I don't know if it was private or public, I asked him tho so I'll try my best to get back to you when he tells me

[covert lantern]

Yes, thank you @weary kite , yes it was a public server and the rest left. But sometimes I've seen that when a new game starts the teams are switched which is perfectly okay cuz sometimes it is unfair. However the majority of the cases one team stay with more people than the other, like 6-8 eggs in one team and in the other just from 3-5, and u cant switch to help the 3-5 which would be good cuz I read also in the Chancelog on the updates that if u switch to the losing team you will get a bonus award (idk wut is it yet xd) but as u cant switch this isnt possible so... yes its only that.

Ig that it might be possible to switch to the team with less people but not switching to the other team that has more... or only making the teams with the same amount of eggs. Thank you so much Harrison, BWD, and Pop for letting them know. 🎅🎅MERRY CHRISTMAS!🎅🎅

[weary kite]

You welcome merry Christmas 🎅 🎄

Harrison It happened to me too today, I switched when teams were fair but could not even it was unfair

[glass pike]

Yeah it happens just keep trying and eventually u can join

[misty chasm]

yeah don't use staging . it is an experimental website and you are responsible yourself there

[weary kite]

I stopped receiving new Yolkers from melon hat till this month

[karmic blaze]

check your spam folder - they got changed to links from codes after melon hat so many of them ended up there

[mental dock]

You are not going to get a replacement code and nobody believes your obvious attempt at getting a free code

[strong drift]

bruh whatever

[kind lotus]

I got the sleigh pistol from wiz's link in dm

[weary kite]

I checked the spam just now but I still Can't find nothing or by folder you mean through google drive ?

[kind lotus]

Just dm wiz and he'll dm you the link

[weary kite]

Oh ok thx

[mental dock]

Gmail

[kind lotus]

no worries, just don't ask anyone apart from bw for the link

[kind lotus]

most of us haven't received any new yolkers since the melon hat in Gmail, so not many ppl have recieved any new yolkers for a few months

[mental dock]

I was saying infinite meant gmail

or whatever email he uses

[kind lotus]

Yahoo

[mental dock]

ok

[vague marlin]

There is an invisible block in the tree now to prevent people getting stuck on the side 😄

[fast hatch]

LMAOOOOOOOOO

[gloomy wadi]

Mhm

[fathom shadow]

hmm there's a hole that we can see outside

in Moonbase map

[kind lotus]

hi from where can i purchase vip from phone sorry i am new to discord

[karmic blaze]

thats just how those particular blocks are - not a bug but good catch

[hidden surge]

how to off the crosshair?

[fathom shadow]

oh

[kind lotus]

hi from where can i purchase vip from phone sorry i am new to discord

[safe remnant]

I really have no explanation for this, but the issue was resolved after the next round began. Just super weird. Floating bullets and nades as well as no walking animations. I couldn't move or shoot upon spawn in either https://youtu.be/ZOknCChtbFo

[carmine siren]

It Sometimes happens when the game updates or sometimes when new stuff gets added

[robust dawn]

I have a MacBook and Mac and both times when I played shell shockers I could only move my player, but I couldn’t move my view

[placid fractal]

wym view

[robust dawn]

Like I only look forward

When I move my mouse my character doesn’t change direction @placid fractal

[placid fractal]

maybe your mouse is broken? or not connected properly

[robust dawn]

no

because I can use it in other games and I used 2 different mouses for my Mac and MacBook

[kind lotus]

Use a different browser

Safari updated and changed some things so the mouse messes up for our game

[robust dawn]

Ok thanks hopefully it works

[junior charm]

Don’t play on safari, it doesn’t work on it

[sharp zenith]

...

[clear vector]

is this a bug? or are you supposed to keep your shield when a new round starts even tho you don't have 5 or more eggs?

[kind lotus]

You are supposed to

[clear vector]

ok thx

[kind lotus]

hi from where can i purchase vip from phone sorry for asking many times

You cannot

You will have to purchase it on the website version, then you will have VIP on your phone

[high horizon]

Amazon Pay is the only thing i have and it doesnt work (to buy VIP)

[placid fractal]

yikes

[kind lotus]

same bruh

@high horizon I FACE THE SAME ISSUE. I only have Amazon Pay

[high horizon]

yeah rip

[kind lotus]

xdd..

[spare peak]

bugreports

[kind lotus]

?4

[vague marlin]

This worked thank you, also heads up it did the same thing on every other phone i went on but not my computer.

[kind lotus]

hmmm it's possible the "version" didn't update, sicne we do that manually, so the phones didn't get the forced update and thus had a de-sync

[kind lotus]

Try putting in your info but NOT saving it for future purchases. Apparently for things like Amazon and Paypal this can cause issues for Xsolla

also this is for paypal, but may be relevant as well since its the same error code: "If you are using PayPal for payment, you may have removed Xsolla from pre-approved payments and no new payments can happen. Please contact us to refresh your billing agreement."

[high horizon]

It doesnt let me press the "Pay Now" Button.

[kind lotus]

have you tried witht he one-click box checked and un-checked?

[high horizon]

There is no box

I dont see a box. Or am i blind?

:(

[kind lotus]

my guess is your amazon pay is saved

maybe try deleting it from Shell and putting it in again?

This is what i get when i click Amazon pay

[high horizon]

When I wanna buy something other then VIP Pass, I get this.

[high horizon]

When i enter my email in here, the "Pay Now" is highlighted, and I could potentially buy it, but when trying to buy the VIP Pass, and enter my email, nothing happens. (#🐛・bug-reports message)

I've also noticed it doesn't show all of these when buying the VIP Pass.

[kind lotus]

Ahhh yes when looking at VIP, I am seeing that issue as well (I was jsut checking the egg packs cuz my main account has VIP already)

[high horizon]

:/

[high horizon]

Same thing when trying to pay with PayPal. Only credit cards work I believe. Which is very sad since I would only be able to pay with Amazon Pay.

And suggestions on what I could do? I just really want the VIP Pass. :(

[kind lotus]

Contact Xsolla I guess is the best I can tell you

[high horizon]

Okay thanks!

[kind lotus]

https://help.xsolla.com/i-cant-make-a-payment/most-common-error-codes

Scroll down to the bottom of this page

I think they get a little hung up as they ask you for the transaction number, but you should be able to either fake it or do the live-chat support

[high horizon]

haha yeah - i just did some random 9 digits lol

[somber heron]

This is not really a bug, but its super unfair ➡️ [Probably has something to do with the evil EGG.ORG]

[safe remnant]

https://youtu.be/Q7p6WxO67Tc so to explain this video, shell mobile has occasional bug where if you try to reload before a full magazine is used, there is a chance it might not let you. This can be fixed by either switching between secondary/primary weapon or taping the scope button. However, both of these methods cause you to stand still which puts the mobile user at quite an unnecessary disadvantage.

[kind lotus]

hmm thats really odd. How often would you say it occurs?

[safe remnant]

Uh I’d say it shows up maybe 15-20% of instances where the full magazine is not used

Actually scratch that it’s a much higher occurrence rate than I initially thought

[kind lotus]

Okay thanks for the tip!

[grave ibex]

Maybe intentional but I have perms to screenshare in trivia night vc

[sharp zenith]

bruh

[safe remnant]

No problem Harrison! Hopefully it’s just a me thing, but if not I’d love to see it get fixed somehow. I’m pretty much stuck in bed for a majority of the day, so mobile has become my best option for consumption of shell shockers. Enjoying it a lot nonetheless!

[sharp zenith]

wow is me

[strong drift]

in shell when I try to use my credi card to buy vip it says not able to purchase

[placid fractal]

Its happening to multiple people

[strong drift]

thx

[kind lotus]

Same issue for me. umm it shows error 2002 when i try to do amazon pay and other. But when I go to other paymenr methods it doesn't show me these many methods.

[kind lotus]

it doesn't show me these many methods

Actually, I live in Asia, so we don't use Paypal or Skrill..... but we use other methods like Google Pay which does not show up

[kind lotus]

Theres a button for "Other Payment Options" that you can click to have more options show

no google pay though, and its only when buying eggs and premium items

[kind lotus]

Oh.... Umm ok let me try with the card. Thanks!

Ok, so umm there is a thing called error 3032.....idk what to do.

[kind lotus]

ah 3032 is an error where your account may have been flagged for suspicious activty (or it might not, NoBoDy KnOwSsSsS) but pretty much, it means contact Xsolla

mmhmm

[kind lotus]

umm when i try to contact xsolla the message i sent won't go through? Is it because my account is blocked?

[kind lotus]

Did you fill in the transaction number? its required

which i realize is silly since you can't MAKE a transaction, but try to just make one up

[kind lotus]

Thanks a lot to @kind lotus

[kind lotus]

i got vip mate. take the help of harrison. she/he helped me get it

[high horizon]

wait how?

xsolla didnt get back to me yet

[kind lotus]

oh.... well i used card, not amazon pay, so it worked

[high horizon]

yeah well you see the thing is that i dont have a card.

[kind lotus]

oh. umm have you tried using another device to buy? to be honest, i bought from another device and it worked

[sharp zenith]

@steady marten

[orchid quail]

Kilzomatic#4220 muted Trz#3376 indefinitely.

[sharp zenith]

lol

[static haven]

I got a new gaming mouse and it jerks all over the place when i try to play shell shocker. I trun on fix mouse glitch and it fixes it but it makes my game super choppy. Any better solutuion?

Can anyone give me a hand? 🙂

I tried all the settings and 250 seems to be the highest I can go without desyncs

[kind lotus]

turn down your polling rate, is the solution apparently

[kind lotus]

Thoughts? #🐛・bug-reports message it teleported to the ground

[sharp zenith]

wtf is the first persons name

[placid fractal]

Its Shell wouldn't be surprised lol

[kind lotus]

Who gives about af bout that, I’m askin bout my damn bug

[sharp zenith]

reload

[woeful crystal]

Won’t let me buy vip, I waited, reloaded, checked card balance, made sure card was activated, and still this every time

[kind lotus]

Message Xsolla, your account is flagged

according tot hat error

I don't know why it flags accounts, it's not a Shell thing, its their doing

[woeful crystal]

Weird because I bought something the other day and it was fine

[sharp zenith]

@rich ridge

[clear vector]

thats not bug that be hacks

[solid silo]

wut does "NAN" mean

[grave ibex]

NaN = not a number

[severe quiver]

is that good or bad?

[umbral apex]

lol

[mental dock]

It just means that there is a code error

[silk nacelle]

he probably live in the server

[mental dock]

?

[kind lotus]

Bro, same thing for me I had the same issue. Now, I have VIP but it all depends on Xsolla.

[kind lotus]

umm I didn't pay for this item but it shows purchased?

[karmic blaze]

you might have gotten it from having vip

[kind lotus]

When you buy VIP that item will be free for you and automatically goes into your inventory

[kind lotus]

oh ok....

[kind lotus]

Thanks

[umbral apex]

lol

[kind lotus]

You probably should have gotten a popup on your next log-in after buying VIP, but idk. You also should have a hat, a grenade, and a stamp for VIP.
But yes, you get EVERY premium released as long as you have VIP, and you get to keep them when your VIP expires

or, uhh, to be clear, everyone released since the start of your VIP**

[kind lotus]

Hi

I got a glitch. IT is not weekend and I am a VIp but it is giving me 40 eggs per kill

See, it is not weekend, but it is giving me 40 egggs per kill

I do see that in your video, I jsut tested myself though and did not, so that's odd

[kind lotus]

yes

umm its still happening i refreshed the page too

Dunno what to tell you haha, enjoy it while it lasts I guess 😛

LOL

[cerulean karma]

what should i do if my acc can't be access?

[kind lotus]

Tell me more about it and I can help you figure it out

what do you mean it can't be accessed?

[kind lotus]

umm sorry new issue, now since its giving me 40 eggs per kill, when i try to buy something it says need more eggs!

[karmic blaze]

empty cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[kind lotus]

Thanks now it only gives me 20 eggs per kill( cause im VIP) Thanks Snowfinite!

[karmic blaze]

does it let you buy stuff now?

[kind lotus]

Yeet yes sir

[fast hatch]

Wait you don’t get to keep premium items? As in the butterfly wings from vip

[karmic blaze]

you get to keep those (monthly/midmonth VIP) items like pixel guns and wings but the holy hand grenade and golden wings go away when your VIP expires

[kind lotus]

You get to keep any VIP items you were VIP the whole duration of (maybe any item you were VIP when it went away?)

So if you were VIP on the 15th, when a premium was released, and you were still VIP on the 1st of the next month, when a new premium was announced, that first one would be permanently yours, even if VIP ended

[coral ginkgo]

clear cache and hard reload

[sharp zenith]

clear csche

[coral ginkgo]

thx

Skipping Entire Frames. I went onto 1v1 lol and slither.io to test and i was getting a solid 60fps.

[woeful crystal]

What do u expect them to do buy u a new computer?

[coral ginkgo]

its a bug with shell not my laptop

[coral ginkgo]

nvm its fixed now

but if wiz wants to give me a pc im down

[timber charm]

ayyy first time getting this glitch

[placid fractal]

Maybe try closing all those tabs you have open lol

If still doesn't work then clear cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[placid fractal]

maybe try different browsers?

have a look at this
#🐛・bug-reports message

Its alright :D

[umbral apex]

ummn can i show the bug from youtube bec i uploaded it

and its bit long about 40s

so i cant upload the video here

[placid fractal]

just crop it down a bit and upload it

[umbral apex]

k

if you want to see more just go to to youtube and search up "Guyglowbe"

[placid fractal]

Oh yeah that's common everyone does that lol

[umbral apex]

lol still i dont really like it much

[placid fractal]

well they will fix it ig

[umbral apex]

kk good

[coral ginkgo]

you can do this?

[grave ibex]

Ya :) I found it, I’d didn’t work before they added Christmas decor

[coral ginkgo]

ok!

[umbral apex]

ya ik

there is a lot of bugs in the map (dirt)

[karmic blaze]

so it wins 2021 award for the most glitches on a map

[grave ibex]

It wins more than just 2021

[kind lotus]

it wins 1980

[old flicker]

shell down or wot

[kind lotus]

Which one will come in Jan 1st

[safe remnant]

this bug isn't very common but it happens every once in a while. trying to throw grenade and it just wouldn't throw. I thought I was lagging so I just jumped around and did nothing, until I realized I could shoot my shotgun lol

[kind lotus]

You'll have to wait and see 😉

[kind lotus]

hmmm thats super odd. nothing you were doing should have caused that. Did you try throwing another at any point in that clip?

[safe remnant]

I did not throw another nade in that clip, but none of the other nades I threw today did that. It happened once a couple days ago, but since my Xbox controller wasn’t plugged into the pc, I could not record the clip like I did here.

[safe remnant]

Just saw the same thing 30 seconds into soobsoobs video. He actually does throw another grenade, and 2 seem to pop out! https://youtu.be/F-aRRdbxOvQ

[sharp zenith]

wow

[bleak crystal]

It happens to me mostly when internet is bad, specifically very commonly when ever I play on the high ping servers

[safe remnant]

Yeah but as you can see here my ping was fine so idk

[grave ibex]

merc slideing is still rubberbanding bad

and being frustratingly laggy

i am come back to check on it every couple weeks and i just want smooth playable

i am proficient in the engwish language 🙃

[kind lotus]

actually mine comes on 2nd Jan and im tooo eager

[kind lotus]

Can u please gimme a hint of what will come on 1st Jan pweaseeee

[old flicker]

new skins

[kind lotus]

umm no which premium item

[kind lotus]

Plzz give a hinttsss of the next premium item

[kind lotus]

it happens when your hardware acceleration is enabled. It happens to me a couple of times, also maybe because your using a old laptop?

[kind fable]

@everyone Hi

[sharp zenith]

hi

[loud locust]

i see myself out of the side of the map?? with hard boiled effect?

[severe quiver]

this has happened to me before

it is not new, i think all you need to do is reload shell, or empty cache hard reload

[karmic blaze]

ah yes that's the "phantom glimmer"

[shy rover]

Everytime i'm trying to change something on my settings it's decreasing my fps and i've to reaload many times shell to get constant 60 fps.

[severe quiver]

already found a bug on harrison

when you jump down of the edge of the top going towards these blocks, you stop short, and there is nothing under you

[kind lotus]

Oh the Harrison map is highly unfinished and far too big 😛

It was moreso jsut an experiment since I hadn't created maps before so I was being overly ambitious haha

[kind lotus]

I only get 1 map on each server, like if I go US west I only get cluckgrounds even when I exit and press play again I keep getting the same map

[odd parcel]

Is it on shell or on dev version?

[kind lotus]

How are they both faded, except at the start? Usually it still is lit up when u drop it

[severe quiver]

alright, could you tell we when and if this map is coming out?

[kind lotus]

The one on Staging definitely will not come out; like is aid, it's a little too big

takes way too long to get anywhere

But I did work on a smaller one that may see some action eventually, if I'm satisfied with it

Another one I made might be on Staging too, but I'm also disatisfied with it and reworked it a bit.

[subtle agate]

i actually like it, would also be a perfect map for hide and seek

[severe quiver]

for sure

[kind lotus]

doesnt that only happen at 0, cause I was once at 87 points and it faded even tho the other team hadn't touched it

[kind lotus]

i couldn't move at all and my egg was green the whole time :(

[gloomy wadi]

Babylon JS error

[kind lotus]

If there's no premium item coming for today, then it's a loss for VIP members. I bought Vip for 3 months which technically means i should get 6 premium item but now I am only getting 5, so that's not fair

[kind lotus]

unless a premium item comes tomorrow or the next day or really any time in the next 15 days 🤔

[severe quiver]

that would be unexpected

[kind lotus]

the Wizards have been on holiday for Christmas, spending time with our families and such. We will be back to work in a few days 🙂

[severe quiver]

Yup, much have been informed, thanks for the reminder

[robust arrow]

I should be temporary vgw while you all are on holidays I would keep it running

Definitely wouldn't add a map that is just pumpkin parkour

[timber ginkgo]

Add a poop aug skin

[kind lotus]

I really appreciate yall helping even in the holidays. You guys definitely deserve a break:)

[fading lion]

you can hear the reload sound even though the guys dead

look at the ammo aswell ^^

[karmic blaze]

yeah the reload sound after someone dies is kinda creepy sometimes

[prime carbon]

Yeah that, nades and even shoot, basically anything that they begin before the death, the sound will play fully

[karmic blaze]

I can imagine the game sounding a bit choppy in pubs if sound effects randomly cut off because of deaths

[kind lotus]

There is this bug in spatula where when u drop the spatula it fades even tho the other team didnt pick it up, and when u pick it up it is 0 but 1 sec later it turns into the number u had

[severe quiver]

i could possibly be the other dude who killed the shotgun player

[clear vector]

lmao

[kind lotus]

Streaks carry over on a team swap, but kill count doesn't. If you have 2 kills and swap teams, the scoreboard will show a score of 0 but you will still be on a 2-kill streak, so getting 3 more will show as 3 kills but still reward the 5-streak bonus.

This is especially noticicable in KotC when the forced team swap happens at round end

Breh
When premium item come

whenever we get back into office 😛 Worst case scenario, it doesn't, and we just add 2 in the next update

[karmic blaze]

I assume the same goes for the Jan 1st new yolker

[kind lotus]

which might suck for people who's sub ends between the 15th and the 31st but I'm sure it will be considered and found a solutiuon that works.

As for the New Yolker, we gave a second skin in December to make up for not being around in january start

but we had no updates planned so we didn't really have anything to announce other than "Hey there, heres an item, kthxbai"

[high horizon]

I tried all the things they told me to do, but none of them worked.

Your request (#5403154) has been solved. No it hasn't lmao.

[indigo token]

Ugg that's so frustrating TC - sorry that happened. Believe me, I would love you to have VIP and I wonder why it is not working. Can you forward a copy to [e-mail] and we will contact them for you to see if we can squeeze more info out

[high horizon]

Sure, will do. Thanks for helping out.

[woeful crystal]

I suggest opening a live chat through babka and tell them your error code and tell them it’s not working, I did that and they simply said “try your purchase again, thank you.” And it worked lol

[kind lotus]

is that a bug?

[broken fossil]

Just a heads up, X2 weekend is still on but we're now receiving only 10 eggs per kill.

[umbral apex]

horiible ping

[kind lotus]

afterwards every single "1111111111111111111111" left the game simultaneously

[sharp zenith]

prolly just a troll/raid

[kind lotus]

but they literally aimbotted me so hard

[gloomy wadi]

yeah

[kind lotus]

I remember

[woeful crystal]

😳

[kind lotus]

@kind lotus someone has hacked into my account, when I try to login back it says password and email don't match and I have purchased VIP in that account please help I don't want to loose my money

[mental dock]

Hacker must have changed the password. Did you have a recovery phone number?

[misty chasm]

make sure you are using correct email and password and it might be a prank from some friend so confirm that as well. You can DM harrison your email and he can confirm and further proceed with your request there

[kind lotus]

I can confirm that I remember only using 1password and now even in gmail it says wrong password

[kind lotus]

If your shell account was hacked, you can reset the password when you try to log in and click the link that gets emailed to you. If your EMAIL was hacked you will likely have to recover the email before much can be done

[kind lotus]

I would want to change my password but since it’s changed, it won’t login into my mail also anymore

Like I said, if your email password has been changed, you will have to recover it before too much can be done on our end

Oh no did I loose my money

Not exactly? the VIP is still on your account, and your account still exists

But someone else using it and I can’t login into my own acc

Seems like

Oh Nooo

This can’t be happening please there has to be some way I can get it back like wtf why hack in my acc cause I have vip

so, I repeat, please look into recovering your email as soon as possible so you can recover your account

How do I recover email address?

try to sign in to the account and when prompted, go through the recovery steps

might have to email the provider and work it out

Yes, now it says we will send something to ur email adesss

but my password is changed, and I can’t login into my mail so how will I recover?

Ah I was unclear; try to log into the EMAIL account and recover that.

👍

might take a bit as you will likely have to be put in contact with a customer support person, but better than losing the account for good

[kind lotus]

Sure Harrison,I will try that

[next bough]

I have a very strange thing, where I lag more on my acc than without signing it

FPS drops to 43 on main, while FPS never moves when on no acc

[kind lotus]

Idk if this is a bug for everyone but, every time I try to sign in on ShellShockers, It gives me a black screen, when I reload, it does it again, I think I'm on a guest account permanently.

[placid fractal]

would like to report my skills they are trippin ong cant find them pls fix them

[high horizon]

.

[hollow kernel]

.

[slim herald]

.

LMAO

[kind lotus]

I am so sorry to say, based on this video, I can't find your skills either D: can you get me logs?

[grave ibex]

last merc standing (and maybe the other modes) is disconecting players at the end of a match

[vernal hemlock]

Seems as if this has been mentioned before, however the green headphones code which you get emailed after buying Nate's music is currently not working.

It mentions after 48 hours you should get the code - and it has been longer than 48hrs since I've bought it and I still haven't been emailed the code.

When I bought it, it mentioned "add me to the mailing list" which is what I suppose how you get the code. I pressed that as well.

Hope this issue can be resolved :)

[kind lotus]

so, a little look behind the curtain about that

Nate actually sends that himself

and as can be expected, he's on holiday and not checking his email too often. If you haven't received it by maybe Friday? send me a DM with your email address

and Ill make sure he gets back to you

[vernal hemlock]

Sounds good, thanks 👍

[clear vector]

every single time i play merczone it automatically exits me after each round

[timber ginkgo]

Try reloading, pointing out how the user is a shotty bot, and maybe clearing ur cache

[robust arrow]

wait is health bar supposed to be in spec??

[stable thunder]

No but you should reload the page then Im pretty sure it will go away

[mental dock]

yes not everything will load properly every time

[karmic blaze]

weird stuff happens when you spec the first time

[kind lotus]

my guess is the dreaded "falling" bug where if you fall and input the direction that would prevent the fall right after, the game gets confused and has you loaded at a different elevation until it catches up

[summer atlas]

A bug in the snowflake stamp. Weird little line above the left side of the stamp. I checked other stamps to make sure it wasn't just my game glitching. It was only there when I used this stamp though.

[unborn steeple]

so apparently after you do a reload your ammo decreases by 1 for no reason on a p90

[mental dock]

weird

[ivory ibex]

ehhhh bugg

lul;-;

[karmic blaze]

white marks change when you mess with zoom % on certain stamps too, seems to be an issue with the stamp rendering

@ivory ibex :)

[ivory ibex]

UwU

[old flicker]

ubruh there is a glitch where ur secondary weaspons is changed into main weapon

u can spray 80 ammo now with double whipper op bug :)

[prisma marsh]

yes

[old flicker]

https://cdn.discordapp.com/emojis/897478553053048862.webp?size=28&quality=lossless

[crimson trail]

it happens on pistol too

but its when u shoot

[kind lotus]

Does this happen on other browsers/incognito mode? if so, can you get me some logs from Chrome?

[grave ibex]

no go back button on charater select

[kind lotus]

Was there before? you can always refresh it to go back as well

[grave ibex]

if i pressed esc i could go back i think

also there is another large bug, gimme a min to rec

double dunk for the last point when you reach a reward

• wrong file type srry *

• sigh *

[kind lotus]

yup that one is known

[grave ibex]

yea but you get both rewards now... did it do that before?

[kind lotus]

Jam

I believe so

[grave ibex]

i have another bug tho >:)

i tested with a 2nd person. they see it as red too, and game sees me as player, not spectate

also the only viable gun in merc is shotgun :( lag messes with my moment and accuracy. i used to be able to slide around the entire map, now almost every other slide pulls me back a bit and i lose my momentum. it's like the server missed my input and thinks i was running, while client side i see myself slide around and get tugged back a bit. this leads to me getting stuck because the server tries to pull me back to where it thinks i am but on my screen i'm somewhere else.

[kind lotus]

Yeah Merc Zone is in a pretty weird place atm

[grave ibex]

better than blackscreen bug 🤷

[proper anvil]

WHY I CAN'T BUY

[coral ginkgo]

use real shell - https://shellshock.io/ - and try

[unborn steeple]

dk if anyone saw this yet

[placid fractal]

Damn

[grave ibex]

why is "cochese" from merc now "car"

[orchid quail]

ROBOT_VED!YT#4755 asks: is "Cochese" better then "Car"?

[timber ginkgo]

I’m a car main

[grave ibex]

🏎️

[kind lotus]

vrooom

[hollow kernel]

@kind lotus soz for the pong but im pretty sure the script for aimbot i dmed u has been updated

its still working if u want il dm it to u again :llllll

[stone field]

sigh crackware?

[kind lotus]

Its fine, I'm on top of it 🙂

[hollow kernel]

kk just making sure :D

[hollow kernel]

yes :lllll

[stone field]

its so annoying

some guy names sadly lachrymouse who made the script got a 130ks with free ranger aimbot

[woeful crystal]

Loll

[mental dock]

good hacks are private, and sadly will not be stopped by an anticheat

[steady marten]

There are a couple typos in here

[grave ibex]

staging bugs aren't bugs :P

[timber ginkgo]

WAIT LETS GO VIP ON MOBILE

[kind lotus]

I urge you to remember, Staging patch notes are not set in stone 😛

[timber ginkgo]

NOOOO

[kind lotus]

Its in the cards, but it may not happen, so don't like, expect it and feel we failed you if it doesnt make it in 😛 It was SUPPOSED to be in last patch but didn't work out then either

Now, that said, mobile still has VIP, you just gotta buy it on the PC haha

[timber ginkgo]

Harrison comeon man I have 100 dollars in iTunes gift cards I’ll literally buy vip for life

[kind lotus]

We're doing our best haha

[timber ginkgo]

🙏🙏🙏

[solid willow]

LMAO

[ruby saffron]

aw man your stacked

[hollow kernel]

There is 1 last present glitch on moonbase

[high horizon]

So... they have sent me another email telling me to contact them through live chat support. I did. This is how it went.

"Unfortunately, there is a problem with your payment." Yeah no sht, I wouldn't be writing you guys if there weren’t. 🤣
"Could you please retry the payment." Literally retried like 10 times.

Xsolla support is literally so bad, at least for me. Seems like no shell shockers VIP for me. Guess I have to find a way to pay by a credit card or something. Thanks for all your help though Wiz and Harrison! :)

[mental dock]

probably just your wifi

[kind lotus]

Restart your comp

[mental dock]

did you follow the instructions on the popup

[karmic blaze]

its only a problem when it stays like that for an extended period of time

[timber ginkgo]

https://media.discordapp.net/attachments/890758240521060423/916190122930761798/unknown.png this u?

[hollow kernel]

@kind lotus sorry for the pong but basketbros is bugged out for me all around i can share my screen if u want (reloading doesnt do anything ;-;)

[kind lotus]

sure

[hollow kernel]

kk so should i just stream in the streaming channel?

[kind lotus]

uhh sureeeee you probably could just screenshot as well haha

but if you want to stream I can look at it

[hollow kernel]

kk

[hollow kernel]

alright @kind lotus im streaming

the game is fine

but its just that i have to spam to get in and tourney doesnt work and 1 more thing i got free upgrades from winning 1 game which is unusual

[kind lotus]

Can you fresh the page and try to start a tourament again?

[hollow kernel]

kk

do u need logs?

[kind lotus]

Alright so now can i get you to try it with your console open?

yeah haha

[hollow kernel]

wait a min how do i do it? i forgot xd

nvm got it

wait it doesnt show lemme stream whole screen

[kind lotus]

yeah Im seeing that. No worries, can you just try to enter a tournament and then copy and paste the whole log in a DM to me? I doubt the relevant info will be in a screenshot, looks like lots fo calls are being made

[kind lotus]

Yeah that likely won't be enough, my suspicion is A LOT of calls are being made, and I need to see which ones and why

so gonna need like, the wholeeee thing

[hollow kernel]

kk

[kind lotus]

is that all of it from page load to getting into tournament?

😮

you cant scroll or anything?

[hollow kernel]

gimme a sec lemme check

yk what lemme just stream lol

[kind lotus]

Oh i thought it wasn't showing logs on stream haha

[hollow kernel]

im unable to stream :l

[hollow kernel]

yeah that was prolly bc i was sharing a tab (1 more thing can we plz move this convo elsewhere bc this timer is making it hard to communicate)

startup page

when i join a tourney or game

[grave ibex]

🤨

[kind lotus]

shhhh no dev bugs here

[vague marlin]

Ya Aden >: (

[grave ibex]

😔

[timber ginkgo]

i know staging bugs dont count and all but wtf did yall do to pablo

[kind lotus]

THATS NOT A PABLO but lol whats with the shape

[muted maple]

There is a bug report i need to say when we pick a weapon and accidently pick a another weapon quickly and press play the first weapon that we picked will be the second weapon that we picked

[coral ginkgo]

Record a video of it and send it here.

[kind lotus]

When it says follow our tik tok or smth when I click I dont actually have to follow, I just have to open the tab and delete it and I still get the code

[placid fractal]

yeah it happens with most stuff

[vague marlin]

ya they cant really make u follow bc then the would have to contact the social media platforms that if you follow you get the hat and then you would have to also connect your shell account to the platform which in all is too much hassle

[kind lotus]

mmm

[somber heron]

I was just in King of the Coop and after I got the red flashing 10 killstreak scope thing I accidently escaped out of the game but when I spawned back in I still had the red scope

[placid fractal]

yeah it happened to me too kinda strange

[true gust]

same thing ee

[steady marten]

Just.. reload?

[prime carbon]

Nah wait two seconds and then retry ;)

[karmic blaze]

the matchmaker busy message popup occuring once isn't really something to be reported, if it stays like that for an abnormally long time then it is

[kind lotus]

game is easy to hack

ok

[subtle agate]

.

[kind lotus]

please do not advocate hacks or provide means to obtain them here >.>

[kind lotus]

discolor on steps

[indigo token]

That step is where the bodies are hidden

[vague marlin]

So how do you open it

[broken fossil]

frankly surprised it hasn't burst with the sheer number of dead eggs stuffed in it

[kind lotus]

its very shy

it turns away if you look at it too long

but like, you cant jsut look

you have to give it a death stair

[broken fossil]

wheeze 😳😂

[clear vector]

this is why i love shell shockers

[unborn steeple]

once again im asking why and if you guys are planning to fix this

[kind lotus]

@kind lotus My account is back! Oh, I sure did miss VIP, Lol

[high horizon]

edge of star is cut^

[sharp zenith]

ok

[kind lotus]

Oh no! Call 911! Call the FBI! Jk

[tacit edge]

I'm not able to turn with my mouse and trackpad on both my mac mini and a macbook pro, is there a way to fix this? I can shoot and move, but i'm stuck facing one direction

[steady marten]

"graysocean" is spelled with a lowercase g on his actual Twitch, but it has a capital G here

[high horizon]

-_-

[vague marlin]

staging bug >: (

[steady marten]

Yeah but that one seems to always happen regardless of whether it's staging or not lol

[steady marten]

Not yet

[broken fossil]

I have a question. Will you be able to earn the twitchdrops by watching stream recordings by the listed streamers?

[steady marten]

There will be more info about it soon. For now let's keep this channel related to bug reports 🙂

[vague marlin]

You should keep this channel for #🐛・bug-reports but to answer you question, no you got to watch them live.

And they got to stream Shell, if they are streaming another game it won't add to to the total time you watched them for the drop.

[unborn steeple]

seems like no one wants to fix the ammo problem

[unborn steeple]

^^^ i have not seen a single reply or anything referring to that yet

[kind lotus]

what

[kind lotus]

Don't use Safari; chrome or firefox should let you use your mouse

[kind lotus]

I do not see this issue

[unborn steeple]

try do that in a pub and uh.. idk
it happens to me a lot of times

[kind lotus]

Just did it in a pub. worked as expected, did not see the issue

[unborn steeple]

hm

[kind lotus]

Can anyone else confirm this? I was waiting for other people to mention it since we weren't seeing it

[unborn steeple]

maybe its something wrong with my side

[coral ginkgo]

whats the problem?

[kind lotus]

After reloading p90, the total ammo count drops 1

but only for them 😛

[unborn steeple]

this is the only confirmation i got
i'll try it again at some point and maybe send a full recording

[coral ginkgo]

ill try it

[kind lotus]

They were trolling you haha

[unborn steeple]

;-; lmaoo

[kind lotus]

They said their pistol ammo goes down 1 too, but its when they shoot 😛

[unborn steeple]

. LLOL

[coral ginkgo]

im not having it happen with the p90. would clear cache and hard reload work idk

[kind lotus]

wouldn't HURT at least haha

[coral ginkgo]

lol

[fast hatch]

i have vip logo but no gold egg logo next to my egg

[kind lotus]

Are you VIP? when did you purchase it?

[stone field]

it happens with free ranger

[kind lotus]

Can you show me?

[robust arrow]

Get some sleep it's after midnight

[kind lotus]

only just!

You sound like the girl in Rune Factory 4 :c Edit: I actually meant RF: Tides of Destiny

That said, I was jsut heading off haha, was sending that to prep for the morning etc 😛

[kind lotus]

I lied

But now Im not lying

goodnight, I am sorry for letting you 3 down

[wild garnet]

There is something when I took the crack shot I had infinite amo and it took like 1HP off, then there is this bug wich involves lag I was lagging and wanted to throw a nade but it looked more like something 🔞

[somber heron]

Is this normal or is this a glitch? I am actually not sure about it.

Also just a little thing, "Recieve" on the Twitch Drops info page is spelled incorrectly 🙂 You spell it like this: "Receive"

[cerulean karma]

fix your game

[placid fractal]

"fix your game"

[cerulean karma]

fix your game 👎

[silk nacelle]

Nah just ask his mom to buy him an nasa computer

[subtle agate]

thats cool

[weary kite]

ikr

[weary kite]

Ummmmmm, I'm so sorry for the quality of the recording but I had to record this. And also it looked like hacks so I had to verify myself. So the clip is too long

[somber heron]

What the heck is happening! This happened before to me and I posted in here but now again

Rolling grenade 😂

[coral ginkgo]

thats known

[prisma marsh]

Thats a known glitch! Just hard reload the page and you are all good

[sharp zenith]

can you move

[somber heron]

No

[fossil hollow]

I before E except after C

[fossil hollow]

I do have a repro for this using devtools that I documented half a year ago

[kind lotus]

If you see this again, or really anyone does, please try to get me logs of it

[kind lotus]

I honestly have no idea what is happening in this clip, it all looks super odd and is recording at a snail's pace haha.
Can you explain to me what you experienced?

[kind lotus]

Historically, that degree of lag is not consistent with our servers; The game itself is likely fine but something in how the game is being accessed is causing this problem for you.
Does this happen often for you? Can you provide me logs of it happening, if so?
Can you give me any mroe information, like if everyone else was experiencing the same degree of lag, and what way you are accessing the game from (ie, system and OS, browser name/is it up to date, how is your internet, how is your net in other games when this is happening for you, etc?

[cerulean karma]

My internet is fine , and my game is not as this laggy before

[fossil hollow]

LMAO

i think its a local bug but still cool nonetheless, I wonder what the movement looks like from another person's perspective. similar to kryptc's bug graphics-wise

[kind lotus]

Okay, well then lets default to my other questions then

[cerulean karma]

i use brave

[kind lotus]

That doesn't seem like a bug so much as a mod haha

[cerulean karma]

it happend yesterday when im trying to join eu code , my usual ping in eu is 199

[kind lotus]

Okay, well if it happens again, try to get me some logs. A ping spike that high is super unusual, and try to see if other people are experiencing the lag in the lobby at the time

[cerulean karma]

Ok thank you

[weary kite]

I was playing in a public map and I was basically switching back and forth from the discord tab and shell shockers tab, at one point my screen turned blue then I spawned and sawe the whole sky was dark and later on my nades didn't make smoke and when I shot on the walls the dust that comes up when u shoot at walls where not there and also I could not see the dmg I did not the eggs. Lastly the color of the guns showed where the eggs where the sort of lines that are in the recording. (Sorry for the bad quality of the video)

[kind lotus]

Did you happen to get logs?

[kind lotus]

This time it's really coming right? Last time it also came but there was no way to buy from Phone, So I am hoping this time it would not be fake

maybe?

we'll have to see haha

it's certainly intended to be coming haha, but those ARE staging notes

[kind lotus]

Well, I hope it does

I mean, you eventually got it working on PC anyways

but yeah would be nice

just depends on how Android and iOS want to handle subscriptions haha

Lol

But I really hope it comes, even thought I have VIP, it would be really cool to see how will I buy VIP from phone like how it looks:)

Did you get a new account?

No, I had cancelled my subscription, imagine typo error I don't have VIP, that's why I am asking

Because phone would be much easier to buy

Yeah but you aren't playing on the same shell account you bought VIP on

No no, Xsolla refunded the money and now I was planning to buy it on my alternate acc, yes sir I keep alternate acc for situations like this:)

Ah, i see!

keep that one better guarded 😉

Oh yes, I will, but I hope the purchase from mobile comes lol

it's really a long process on pc

Yeah, we shall see 😛 Worst case, jsut buy it again on the PC if you want it (no pressure if you don't though, obv :3 )

[kind lotus]

Yes, yea no I really want VIP like it's my dreammmmm and your a good wizard, you should know what will come in the next update right?

sort of

we plan things, and put stuff on staging, but then we test it thoroughly and if it doesn't work out and we have to take it out, it gets taken out 😛

Ok so have you tested for VIP on mobile??

so don't take Staging patch notes as what IS coming, and take it as what SHOULD be coming if there arent issues

I have not 😄

Or I mean, i did, last patch, which is why it didn't get released haha

Ok, I appriciate yalls work towards the game which makes BORED people like me very fun and like I just lovee this game idk why

Haven't tested it yet this patch, as we have a bunch of different people putting a bunch of things on that work for them, but might not work with eachother, so we don't do any thorough testing until we say "Kay, this is it, don't put anything else on" so we can test it all together

Its a fun game haha, and we try to make it as fun as we can, add new things and such

So, I think it will come this update? Yea sorry ik im a snag in your line

Like I said, I don't know 😛

Ok thx

[kind lotus]

RPG Shots blank in this map:

[kind lotus]

game is glitch

[karmic blaze]

I've never noticed this in-game but maybe there's a limit to how far an RPG bullet can travel without hitting anything? I'm not really sure about that so hopefully Harrison can clarify it later.

[fossil hollow]

maybe its because they hit the bottom but had some issue with exploding

[fossil hollow]

thats to prevent the rpg coming from the right side after you shoot it to the left

[sharp zenith]

quicksilver 😳

[finite scroll]

unfortunately for me in the past i would get 50-60 fps on public maps and straight 60 on private, but since the update with trihard/p90 nerf my average fps went down to 35... i tried turning off auto details and turn off the details but that only helps by usually 5 fps... -_- is there a way to bring it up again

[vague marlin]

https://streamable.com/02o0nn Im on blue but blue don't have the outline but the red do

[kind lotus]

I thiiiink thats fixed in this update? we have a few team fix things ongoing

[vague marlin]

by this update do u mean the next update?

[kind lotus]

yeah, the update upcoming

[vague marlin]

oh alright

[sharp zenith]

this is just a dev errror but i saw somebody with graysocean crack but i can link my twitch :(

[kind lotus]

the someone you saw with gray crack was likely Wiz haha

[sharp zenith]

oh lol

there is a time for 8 days on the shell drops site

[kind lotus]

As currently, that item is only available to us. Until the event actually goes live, we have to add any twitch drops viewers to a lsit, which we havent done with any public yet 😛

[sharp zenith]

ok sound great!

[kind lotus]

once its live though, anyone can get it, you wont need to be added anywhere except by yourself

and that whole process is covered pretty extensively, but its straightforward

[sharp zenith]

ok

[prisma marsh]

so um, this glitch was discovered by me on the new map (soz for lag)

you just have to jump to go through that hole, but it wont work if you just dont jump

perfect glitch if you have to escape a chaotic fight

[sharp zenith]

nice

[kind lotus]

yeap, I got recording as well

it's the Scales map? if I remember correctly lol
@prisma marsh Here's a better recording for the devs (just for a better quality video, lol)

[prisma marsh]

yeah thanks

[robust arrow]

Staging bugs don't count also that could be intentional and wouldn't bother me if it stayed in the game

[glass pike]

Shot him with all my crack amo and not even a single crack but he is moving every 20sec

[robust arrow]

Man's wifi isn't stable

[mental dock]

thats what happens when you lose connection mid game

[vague marlin]

Well technically you should be able to make a item code for it and pass the item code over so we can crack it in dev or I think you guys can update the game code using my email so that my account should have a gray crackshot on it.

[severe quiver]

BEETS

oof i didn't realize this was #🐛・bug-reports woopsies

[mental dock]

just add empty cache and hard reload to the end of your sentence and its allg

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[kind lotus]

You are entirely correct, we do actually have item codes for most items. And I can definitely get you a code for the graysocean crackshot.
But I'm not going to, wait until Twitch drops and watch graysocean like the hero deserves :3

[vague marlin]

But now Wiz has a free one way ticket out of watching gray to get the crackshot but we dont >: ( but just bc how awesome of a streamer gray is I'll do my best to be patient

[kind lotus]

Happy Birthday! I'm guessing?

[kind lotus]

Its true, we as Wizards no longer have to watch the streams to get the items. But like, we still do it anyways? And we also have to spend 40 hours a week working on the game haha, which is kinda like watching 13 streamers for 3 hours each

every week

[umbral hatch]

that would be a gun glich

[vague marlin]

alright fine u win and i'll stop pinging you while responding

[hollow kernel]

lol

[round geode]

RPG

[hollow kernel]

yeah its a known bug on kotc

it can be replicated with any gun that has a scope

[weary kite]

No I don't know how to get those 😬 Sorry

[vague marlin]

Press F12 or CTRL+Shift+J and then the logs would pop up in the console tab

It says no Moblie

[weary kite]

I thought f12 was for inspect only🤣

[mental dock]

its dev tools

[hasty marsh]

Shell shockers will load but when I try and get into a game it won’t load it will just say connecting

[sharp zenith]

hard reload empty cache

[kind lotus]

how long has this been happening?

[broken fossil]

is this part of the update? its on staging

[hasty marsh]

Just got my computer repaired today and when I tried too open shell it happened.

[kind lotus]

Okay and when was your computer last working?

[kind lotus]

No, Staging is done

Anything on staging now is not affecting the update

[hasty marsh]

My computer last worked like 3 weeks ago. Last time I played shell shockers was Mabye 4 months ago?

[kind lotus]

Ahhh

Windows 7?

[hasty marsh]

MacBook

[kind lotus]

Download the ISRG Root X1 certificate file from http://x1.i.lencr.org/
Open the Keychain Access app and drag that file into the System folder of that app.
Find the ISRG Root X1 certificate in System and double click on it, open the Trust menu and change "Use System Defaults" to "Always Trust", then close that and enter your password to confirm the change (if prompted).

^ that should fix you up

[hasty marsh]

Got it

[kind lotus]

essentially on September of last year, a security certificate expired GLOBALLY for all users of the ENTIRE internet

and newer machines jsut renewed it, but older ones didn't

[hasty marsh]

Oh wow okay

[proper root]

sometimes when your on the shell homepage, the page will redirect you to some sort of scam pop up, happened abt twice to me now and once to someone I know (I would have screenshotted but i didn't want to keep it open). I checked and its the legitimate shell site im going on and I checked my computer and it does not have any viruses so i think something might be going on with the homepage.

it doesn't happen on any other sites either

[kind lotus]

Yeah i don't know if its a problem with the shell page, I've seen reports of people experiencing that for sure, but they've also admitted to seeing it on other sites

We definitely don't have any INTENTIONAL illicit stuff

[proper root]

yeah it literally just happens when im on shell thats why i thought id tell you. And yea ik its not happening intentionally.

[kind lotus]

Umm, unlimited ammo and reloading for no reason(:

[coral ginkgo]

Yeah I've had that before

[silk nacelle]

that because you most likely swap gun with any other gun

[kind lotus]

excuse me i need some help
today my ss wasnt opening
so
i decided to look it up y isnt it opening
so i watched a video
it told me to end all the tasks of chrome in task manager
so i did so
it didnt work
so i removed the extension of graysocean and it worked and opened
but then
when i started playing
I GOT 1 FPS BCZ OF ENDING TASKS IN TASK MANAGER AND NOW I DONT KNOW WHAT TO DOO!!!!!
plz help me in this
i literally dont know what to do
plz help me on this case
or i wont ever be ever be abe to play shell shockers 😦

[mental dock]

refresh

[kind lotus]

Give the computer a restart

[somber heron]

Look I have twitch hat on my homepage - I pressed follow BWD on dev.shellshock.io but now it pops up on my homepage

[vague marlin]

This is because the Twitch Hat is in the regular Shell, just there is not way to obtain it on regular Shell. Since you got it on dev, like any other item it would move into ur regular Shell inventory too so it is not a glitch and thats how it should work. Hope that wasn't confusing.

[kind lotus]

Why I can't play on google? I can't login with my account, and i can't join a game... Also, I can't choose guns. it's very weird. Who knows what to do? Have i to do something? with google, or something in the settings?

[kind lotus]

Try an incognito window, and send me some logs

[somber heron]

Oh I see thanks!

[kind lotus]

how to send a log?

the same with incognito. I can't play

[kind lotus]

submit your console

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[hasty marsh]

Okay so when I try too connect too a game I get this error message 1006: Wbsocket sign in abnormal closure

[kind lotus]

did you follow the instructions I gave you to the end?

[hasty marsh]

Yes I did

The root certificate file right?

[kind lotus]

yes, and the keychain and all that

it was done with no issue or questions?

[hasty marsh]

No issue at all once I downloaded the certificate I set it too always trust

[kind lotus]

Okay, then please get me logs of the issue

[hasty marsh]

Sure thing, how exactly do I do that

Okay i see how to do it but I’m on mobile discord

Yea ctrl shift j doesn’t work…

[kind lotus]

you will probably have to do PC discord then, or email it to yourself or something

as for that, you will ahve to be in Chrome and I don't think that command works on a mac, so you will probably have to right click and inspect element BEFORE going to Shell

then swap to console

[hasty marsh]

Ah okay

[hollow kernel]

@hasty marsh do cmd, option, j for logs on mac

[hasty marsh]

Ty

[hollow kernel]

np

[hasty marsh]

Hmm there is too much text

[kind lotus]

If you send it my way, I can sort through it

[hollow kernel]

sussy headless logs 🪵

[kind lotus]

Sorry refresh my memory, I don't remember any recent Headless issues

[hollow kernel]

lol yeah there were not any issues just. I was just making sure there were no probs with logs

[mental dock]

there will always be errors so its best to only show the ones that break the game

[sharp zenith]

there was one where you could go under the island without falling

[kind lotus]

thx bro its fixed

[round geode]

Rpg mixed with shotgun

Works on iPhone

[analog agate]

hey

how to play shell shockers in mobile

[fickle grove]

Who is pinging me

[indigo token]

Just download and play! It should run on any iPhone 8 and up

[nova hare]

ok

[brave oasis]

I got to the new unlock screen in basketbros and claimed a new item, then I had an ad (I was still on the playing screen because of the double shot glitch). Once the ad was done, I looked at the game screen and then it gave me ANOTHER new item.

[sharp zenith]

sometimes i double dunk and win and get to choose reward but then it glitches with two things

[round geode]

Help me https://shellshock.io/#6m3d5ptnyg

I’m recorded

[kind lotus]

Hey all you neat people, PSA to please grab me logs if you see this issue with the bullet trails; turns out its some sort of crash but we need to tell whats crashing so we can make it not crash. crash.

[brave oasis]

👍

[weary kite]

Ngl that's looks amazing

[karmic blaze]

double crash bug

[spiral grotto]

Something went wrong, I dont know how or why

[kind lotus]

it looks like you're standing in a corner

[spiral grotto]

True however the aiming reticle is wrong

I have no idea how it happened or how to re created. A even more extreme bug with me able to play the game in spectator view (I had control of my egg) , but top down view happened shortly after however I accidentally deleted the image

[kind lotus]

very odd, seems you had the RPEGG reticule. a refresh should clear it up

the other issue seems a bit like the Helicopter bug where your camera just doesn't transition out of the spawn screen look-around

[spiral grotto]

A refresh has cleared it up, it may be. Was a compination of lag, voice applications and etc.

[vague marlin]

My controls not working so i cant move

[kind lotus]

Grab me logs I guess 😮

[vague marlin]

Oof sorry I reloaded

[fossil bison]

Hey if any1 here plays Shell Shockers, I hate to break it, but the map dirt has a glitch: When you are in the map, there's an area where you can go up to the top of the map and float around, then u can go a certain direction, and fall off the map. Just literally falling off the map. If any1 would know some1 that could fix that thanks. just saying there's a bug in that map.

[fossil bison]

if it's not fixed or it is I don't know, but just so ya'll know about that. Map: Dirt One

[proper root]

this ad doesn't close (the button doesn't) work and u have the watch for the whole minute

[kind lotus]

what website was that?

[proper root]

idk ill tell you if i see it again

oyun.se

thats the name of the website that the ads for

and www.playgame.net

there seems to be two like this

[misty chasm]

Yeah i got the same type of ad

[distant hill]

MODS

I HAVE A GLITCH, STORMII DOESNT HAVE CC

https://tenor.com/view/modcheck-discord-twitch-spongebob-looking-gif-21451454

[misty chasm]

It's just a criteria. Not everyone with the requirements met will have cc. And wiz will look into it when he gets online. And Don't misuse this Channel

[kind lotus]

but what website are you on? I assume the game is Shell, but are you ont he home site or using a proxy or something else?

[silk nacelle]

If you use the home site you will still get the same ads

[kind lotus]

Sort of

[kind lotus]

Home vs Proxies, yes, but Crazygames and Poki have their own ads they serve

And that looked a lot like an ad from one of those

[silk nacelle]

But when i play on poki before i see that the ads are the same even when i play on shell shockers site

[bleak crystal]

Aren't most ads based on activity and searches

[silk nacelle]

But i only get game ads which i never visit or search

[kind lotus]

I got a bunch of 7-11 ads jsut now playing on Poki, which I have NEVER seen playing on regular shell, proxies, or dev/staging

[proper root]

I was on the main shell site

[kind lotus]

Something wrong in changelog:) its January 2022

and can you please confirm, whether the update's coming on 15th or 17th?

[silk nacelle]

They still cant leave 2021

[feral river]

Hi

@subtle agate

[subtle agate]

hi

[kind lotus]

17th; we do not like updating on a friday in case something unforeseen happens and we have to work into the weekend, so we jsut push the update a day or two.
Conversely, we will occasionally update earlier as well, like the 14th, if it's going to be a long weekend etc

[calm wyvern]

I couldn't move for one whole game but I could jump and shoot. that's the only things I could do!
Can you Fix it, please?

[kind lotus]

You completely missed the report

ALso I don't see whats wrong with putting bugs from staging here, we do that to prevent those bugs from getting into the real game

[vague marlin]

This is what it says for error 2002. Hope this helps.

This error may be triggered by several reasons and can be resolved by the following:

If you are using PayPal for payment, you may have removed Xsolla from pre-approved payments and no new payments can happen. Please contact us to refresh your billing agreement.
For other methods, removing the checkmark on the box "Save payment account" may resolve the issue.

This error may appear when your chosen payment method experiences technical issues, such as maintenance. This error is usually temporary and will disappear if you refresh the page or clear your cache and cookies.

Got the info for this website Harrison has sent earlier https://help.xsolla.com/i-cant-make-a-payment/most-common-error-codes#:~:text=2001 or 2002,cache and cookies

I guess contact them but first wait what a Dev, Harrison has to say about it maybe he can help you

Aye, nice!

[sharp zenith]

will the ccs that have twitch drops still get custom skins in shop?

[karmic blaze]

when they become partner ccs then they'll most likely get a new item in the shop. I hope they don't reuse twitch drop items for that tho

[sharp zenith]

ok

[solid willow]

boolets name is on the left a bit

[vague marlin]

The Crazy Ed part is over lapping the ad's X

[somber heron]

By the way Pablo stamp is not circular

[final tundra]

anyone know what this means?

[vague marlin]

I think it means it failed to sign u in

[final tundra]

oh

[sharp zenith]

probably has to do with your zoom

[warm osprey]

cant move

[mental dock]

known bug, harrison asked to send logs if that happens

submit your console

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[tulip imp]

throwing grenade right when round ends keeps hand at bottom of the screen until you throw another nade

[coral ginkgo]

i had this bug tested cage on staging

[silk nacelle]

new crackshot skin unlocked B)

[coral ginkgo]

lol

[silk nacelle]

and also since that is on staging thats not gonna count as bug

[grave ibex]

2nd tab

[astral bobcat]

🤣

[astral bobcat]

I THINK SOMING SUS IS GOING ON 2 ND TAB

[coral ginkgo]

it works ig

i use it on some friends servers to troll

[astral bobcat]

nice

[silk nacelle]

I think it's not devs decided what the ads gonna be but the ads gonna be what you search most

and we already discussed about this

[astral bobcat]

bruh i never se those stuf

[silk nacelle]

I suggest you play shell on brave cause the ads in brave is base on shell games only so it's a bit safer

[astral bobcat]

i am using it

[silk nacelle]

wait then how you not have shell game ads this is weird

[astral bobcat]

idk

i managed to to edit the html and remove it 🙂
||@silk nacelle ||

[kind lotus]

Does the super nova grenade make any animations? and plus, is the VIP purchase from phone confirmed?
I have a q, if someone buys VIP on 17th Jan, which premium item will they get? the wings or super nova grenade?

[silk nacelle]

all the vip grenade got their own animation

and also sound 👍

[kind lotus]

Oh, but do you know what it is?

[silk nacelle]

idk yet you need to wait for the update but I know it worth it if you buy vip for the nade ;)

[kind lotus]

lol yeep

[high horizon]

[silk nacelle]

That is rare 👍

[high horizon]

yeah like those are the rarest stamps in tthe game - only i have them :)

[silk nacelle]

Some of the people got the bug so..

[high horizon]

oh :( i thought i was special

[karmic blaze]

disable adblocker if you have one or empty cache and hard reload, it's been reported in the past

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[cerulean karma]

still with the fix your game topic

i blank alot give me feedback now

[potent mural]

is there a way to report scams on this server ?

[cerulean karma]

i need the devs to opperate the thing well not making it worst

[karmic blaze]

shell code trade related scams or fake nitro/link scams?

[potent mural]

Nah it was because I had my steam profile linked and they said that someone impersonated me

[karmic blaze]

Blocking them is the best thing you can do. Also, I don't think screenshots of dms are allowed to stay in chat. Maybe the wizards could ban the user? but then they could just make new accounts to continue scamming

[kind lotus]

Ok, so then the bugs on staging will be inputed into the real game

[kind lotus]

I got it too its an adblocker

[vague marlin]

They use a 3rd party company called AdInPlay which decides all the ads u get on shell which ya uses ur browser history

but wiz can blacklist certain website ads so they don't come on shell

[kind lotus]

I get the same 30 second ad that doesn't let me skip even after it's done

So I have to reload the page pretty much every second life

[kind lotus]

Yeah we are hoping that is fixed with this update today

[kind lotus]

Hey there, I missed the "even after it's done" part of this the first time I read it; would you be able to show me the ad (preferably in a video with you trying to clsoe it)? A screenshot would be helpful too, though

[fossil bison]

also did some1 happen to see my #🐛・bug-reports notification of the map Dirt One how it has a bug? where you can literally fall of the map?

[fossil bison]

In Shell Shockers

[prisma marsh]

@steady marten

[steady marten]

Thanks

[kind lotus]

Here's a screenshot of the ad

Here's the close button. When I click it it does nothing

[finite scroll]

happens to me, does the ad still close after that?

[kind lotus]

Can you click the ad and grab me the website URL so i can pass it along for investigation/possible blocking?

I can't be certain if it works, but might be able to jsut right click the ad. If you can, you can copy link URL so you don't actually have to go to the ad, though historically right click hasn't worked on our site

[pearl silo]

I can’t redeem any newsletter items for some reason, if it helps they are old newsletters.

[kind lotus]

Old newsletters expire after 30 days

[kind lotus]

I just actually got this ad! It isn't a 30 second unskippable ad that can't be closed; it's a 1 minute unskippable that pretends to be a 30 second, and closes when it's over

[timber ginkgo]

now its like that on the main site too

[kind lotus]

Ah I see

[timber ginkgo]

also there isnt a way to get vip on mobile still and you cant even buy the vip items if you click buy now it doesnt do anything

[kind lotus]

yeah the mobile VIP had a bit more testing needed so it didn't make it in, but we couldn't change the changelog in time

[timber ginkgo]

harrison what about smiley stamp when is that getting fixed

[kind lotus]

you mean how it has a pointed chin?

[timber ginkgo]

yeah

[stone field]

yeah

[kind lotus]

Dunno, possibly next update then

[timber ginkgo]

also one eye looks bigger then the other, but smiley stamp is the only stamp i use so if its not fixed ill be very sad

[stone field]

harrison! ever since the new update dropped, ever 2 seconds i keep lag spiking, teleporting, and just lagging back. this mever happened before. I have 75 fps, 350 mbps download speed, and a beefy graphics crad/cpu. I cannot play a single game without lag spiking! days of smooth shell have disappeared. this has happened before as well, when i open up shell on chrome and its like terrible, i go to brave and lower resolution and turn off everything like auto detail and it still lags.

it used to rarely happen until the new update(s)

the december update was very bad, the twitch one made it worse.

[harsh kettle]

you can see through the bridge in castle

[idle spoke]

I have a bug report when I play it on pc ,

When I move to kill the person with the shot gun it's teleport me back into the same spot where I was just at "

Can u please fix bug glitch

[timber ginkgo]

after looking at more stamps im pretty sure all of the circular ones are messed up
Smiley, Target, the crossed out stamp, the straight face, the newyears clock, the earth stamp and the diablo stamps

[kind lotus]

Yeah all the circle stamps got messed up a bit, sadly

we updated some things in order to add more stamps (We actually hit the stamp cap! too many stamps!) and that seems to have stretched some a bit

[kind lotus]

does it happen in Incognito mode? Can I grab logs?

[kind lotus]

I can run around with shotgun fine, so I'll need a bit more info; have you tried in Incognito window and can you get me logs?

[gloomy wadi]

Sounds like an internet problem

[idle spoke]

My ping be green

[idle spoke]

It's just the school computer when I get my own I'm pretty sure it's going to be op

[vague marlin]

Ya i saw the png with all the stamp u guys made it a lot bigger

I spawned here

[stone field]

idk if it happens in icognito, idk how you can grab my logs. DMs?

[kind lotus]

submit your console

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[kind lotus]

Can you still not buy on VIP? It worked fine for me, but I was on Android. Were you on iOS? (waitingg for the iOS to charge to verify myself, so figured I'd ask you while I waited

[vague marlin]

-2 i promise I never inspected the page

[timber ginkgo]

Yes I was on ios there was no where to buy vip and when I tried to just buy the nade it didn’t do anything but it does let you buy the ones that are always in the shop

[kind lotus]

Yeah sometimes that happens :c

[vague marlin]

:c

[sharp zenith]

reloaded the twitch drops website, the zoom is weird now

[gritty haven]

Theres this bug where i get hardboiled before i actually get 5 kills usually it happens at 3, but this time it happened at 1!!!

[gloomy wadi]

If you switch teams while on a streak it will carry over despite your kills being changed to 0. For example if you were to get 4 kills then change team then getting one kill on that team will get you hard boiled. (I think,)

[vague marlin]

Correct ^

[outer cargo]

A bug : 1006 : websocket sign in abnormal closure. and cant join any game

[ivory ibex]

castle

[outer cargo]

yes.

[warm osprey]

sorry xd

[ivory ibex]

cant sign in

[magic halo]

Same I can't sign in

[solid silo]

hmmm

[hollow kernel]

yep everyone is experiencing it try mathgames.world instead that one still works

[wide yacht]

yup its happening for everyone

[magic halo]

Something anit right

[solid silo]

it still reacts the same

[oak fable]

so uuh servers go burrrrrrrr

[solid silo]

😄

[hollow kernel]

oh welp try some other proxies some of them seem to work while others dont

[solid silo]

i tried yolk.life, algebra.vip, mathgames.world, violentegg.club

[hollow kernel]

bc i just hopped on zygote.cafe and it still works

[solid silo]

...

[summer atlas]

not able to join games anymore

[hollow kernel]

rippers try some other ones here https://shellshockers.fandom.com/wiki/Alternate_URLs

[vague marlin]

@kind lotus Sorry for the ping but it looks like a lot of people can't play Shell because of this. Look above messages. I'm also getting it.

[solid silo]

finally a ping

[brisk sage]

Same thing is happing

[strange creek]

game broke it might be up tomorrow or they will be working on it tomorrow

[stone field]

cant join games

[arctic abyss]

i as well cannot find my account

[autumn ridge]

SHELL IS BROKEN

[arctic abyss]

good to see this is a common problem, i thought i lost my account forever

[autumn ridge]

me too

[arctic abyss]

i about had a heart attack when i thought i lost my account of 4 years

[autumn ridge]

i think shell works now

[kind lotus]

Ok, so VIP purchase from phone is not available?

[vague marlin]

Um the new yolker is under the same URL as dec's https://shellshock.io/?midMonthGiveMeEggs&utm_campaign=shell-shock-dec-15-2021&utm_medium=email&utm_source=newsletter&utm_content=button-eggs so I never got any eggs

[junior charm]

look at the amo stats, only got this today

maybe coz of the update?

[vague marlin]

No thats a glitch before the update

[karmic blaze]

I didn't get a new yolker for today's update? are you sure it isn't the email for december's new yolker?

[vague marlin]

No it's the current one, I didn't get the New Yolker on my main email too, but it came on my alt

Also This new year hat and these new year stamps are still in the shop

[kind lotus]

When I click on the VIP subscribe on mobile, nothing shows up like it showed the prices, but when I click subscribe nothing pops up

[unborn steeple]

im sorry... what???

[kind lotus]

lmfao

[junior charm]

hummmmmm..., is that meant to be there?

[echo tusk]

i got a question about the twitch drops
can we watch the old streams if the streamer is not online

[vague marlin]

Nope has to be live, aslo ask this in #🥚・shell-shockers not #🐛・bug-reports, ty :)

[echo tusk]

sorry im new here

[vague marlin]

all good just make sure to read the #📖・rules-n-info

[coral ginkgo]

reload and try on pc ig

[kind lotus]

did

gUYS i SUBSCRIBED FOR viP IN PHONE, but it doesn't show up the VIP colours and rewards @kind lotus @indigo token pls help i paid @rich bane

Hello? Plzzz help!!! I just payed 1000bucks in my currency( 15dollars) for VIP,

Plzzz check, I've paid the money!!!

[unborn steeple]

i posted nub

[unborn steeple]

^^^ also

[junior charm]

HUM

[junior charm]

HAVE YOU reloaded the game? DM me

[kind lotus]

yes

[coral ginkgo]

ik its already sent but ima send it again

[karmic blaze]

https://shellshock.io/?midMonthGiveMeEggs&utm_campaign=shell-shock-jan-15-2022&utm_medium=email&utm_source=newsletter&utm_content=button-eggs
This is the link I got, and it worked

[solid silo]

Is this a bug?
Why cant I link my account to Twitch Drops???

[karmic blaze]

you click "continue"

[solid silo]

I clicked it 2 times and it lead me to the page to link -_-

[karmic blaze]

empty cache and hard reload, or sign out of your shell account and sign back in

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[solid silo]

nothing change...

[kind lotus]

Yo it's 2am atm and I didn't plan on actually reading through these right now, so don't worry that I'm not replying, I'm reading through in the morning; I jsut wanted to let you guys know to please NOT buy VIP on Mobile atm. It is not working as expected, and not tested properly. We intended to hide it, do some tests tomorrow, and barring any failures, turn it on; however, we apparently did not hide it well enough and it is still possible to purchase.
I REPEAT, DO NOT purchase VIP on mobile; you will likely jsut lose your money and mess up your account and I want to minimize the amount of fixing we're going to have to do >.<

Thank you for your understanding.

[karmic blaze]

@kind lotus

[kind lotus]

Wait? its coming tomorrow or today

because u mentioned it that do some tests tomorrow, and turn it on

[vague marlin]

This guy posted before u too #🐛・bug-reports message

[warm osprey]

again?

[mental dock]

its just the texture with that specific type of half block, every one of those blocks will look like that

[warm osprey]

it will be fixed?

[mental dock]

i would assume so

[kind lotus]

I said in the next day or so was the intention, depending on if we got it to a working state. We will keep everyone updated 😛

[limber hound]

Ayo stamps trippin

[kind lotus]

please hard refresh and flush your cache

All the issues with the bastion/castle etc maps, that one block had a change, we are aware and will fix it, possibly in the next update if not sooner, but map fixes are a little trickier to hotfix

[limber hound]

Yeah I refreshed it and it's fine

[indigo token]

I love the beard one!

[silk nacelle]

But i think the egg org one is more nicer

[feral river]

Lmao

[prisma marsh]

FREE ESP LOL

[indigo token]

hehe - yeah totally my bad! Will be fixed Feb 1st.

[steady marten]

I don't see my Twitch logo here after connecting SHell to Twitch

[karmic blaze]

I think it's only there if your google account's pfp shows up there

mine never showed up next to the sign-in button for months, and then one day it just appeared so I have no idea how to get it there haha

[steady marten]

Ah ok thanks

[kind lotus]

yup, known and reported, fixing in the Feb update

[kind lotus]

In basketbros in a tourney it was round 1 against trey youth but he wasn't really doing anything. He was just following me around and wasn't shooting at all even though he was right in front of the net

Update: this happened with all the other characters

[sharp zenith]

yes it happens the first tourney you play i think it happend to me too

[broken fossil]

Quick q, how long with the items dropping tomorrow be available?

[vague marlin]

Tmr after 3pm EST i think u can start to get them, till Feb 1st

also ask that in #🥚・shell-shockers not #🐛・bug-reports

[brave oasis]

Every time I finish a game in basketbros.io, it lets me get a new item after each one

[marsh pelican]

Maybe bug maybe feature idk, but you should automatically reload and refill ammo/grenades between matches of King of the Coop

[brave oasis]

It doesn't show how many wins I have anymore, I just keep getting new items

Nevermind, that was just fixed