🐛・bug-reports

[kind lotus]

ok

[smoky osprey]

lolz

[indigo token]

In addition - Are you using any mods or add on's to the game? These can cause damage to revert to nil

[solar bough]

the sliding freeze is still happening

[languid quail]

It wont give me any eggs once I get a kill

[somber heron]

Hmm

I have gotten that before. Just try reloading the page

[languid quail]

KK

It worked

[somber heron]

np

[languid quail]

Give Kryptc bughunta

He has helped other people with bugs and glitches and stuff.

[somber heron]

Oh thx, but really its up to Wiz

[indigo token]

@languid quail that is possible - Essentially your account is always connected to the database but we have heard reports of that link getting severed. A reload will fix the issue

[languid quail]

Ok! Thx Wiz! Kryptc helped already but thx for more details!

[viscid monolith]

no cap fr fr 😐

[somber heron]

Try switching Wifi off and then back on, or just reload the page. If you have 2 or more different wifi networks, try switching in-between them and then reload your page. That should do it!

[old flicker]

yes he is on wifi it can be wifi problem or try connecting ethernet cable :)

[carmine siren]

Fix servers

[carmine siren]

im useing enthernet cable and i get so much ping

[old flicker]

mb servers are dying👀

[tacit edge]

When I shoot in shell shockers, the dictionary app opens in the middle of play it's soooo annoying 😭

It just happens for no reason

[karmic blaze]

singapore has major ping spikes every 4-5 seconds and it's really frustrating because it's the only server that has decent ping for me

[carmine siren]

play on dev or staging?

[karmic blaze]

nah those are way worse lol

[carmine siren]

i use a Ethernet cable

[next bough]

Same

[karmic blaze]

same

[carmine siren]

i bought 2 of those just in case

[next bough]

See US East

10 ms and red bar? Weird 😄

[carmine siren]

66ms?! n singapore

[next bough]

Since I live in India

[carmine siren]

oh poggies

[next bough]

Reloaded Shell and this XD. Compare the two!

[vague marlin]

This is a mac feature, the way your pressing your trackpad would do it, press it less hard, this happened to me a lot before.

[karmic blaze]

weird black thing popped up over my egg count for a few seconds, fps has now become a max of around 30

[indigo token]

Thanks for the heads up about Singapore - looking into it now!

[somber heron]

Try switching Wifi off and then back on, or just reload the page. If you have 2 or more different wifi networks, try switching in-between them and then reload your page. That should do it!

[somber heron]

Hey I get that too. Just dont hold down on your trackpad or mouse for a long time. You just have to do quick clicks

[carmine siren]

now its fine!

[somber heron]

K

[carmine siren]

pog banner tha i made

[solar bough]

the black screen is back

i dont really freeze now but black screen is here

[smoky osprey]

quit or uninstall the ap

[abstract cloak]

i have still been freezing

[solar bough]

rip

[tacit edge]

ok sure. I've also noticed it's a macbook feature it won't work on mac mini or something and happens mainly with 1-shot guns

[tacit edge]

i have tried to but i couldn't 😦

[tacit edge]

it's common a glitch, i get it too, i just reload or close the server selection menu and re-open it. if neither work then just shut down your computer and turn it back on

[smoky osprey]

sad

[tacit edge]

ikr i think it's because it's an app that apple made so you can't just delete them. Some websites showed that you could but i was not able to

[somber heron]

#🐛・bug-reports message

[tacit edge]

ok

[karmic blaze]

​Something weird happened and I was getting unlimited shots. Sometimes it would let me shoot once, but other times it would let me shoot a handful of bullets without reloading. It was also sometimes picking up ammo, but sometimes that wasn't the case.​ It was getting weirder and weirder as I kept recording lol. I think I had way too much fun with it :p
I'll attach a video as well as console down below.

[somber heron]

If you do not want to keep the glitch, just reload the page and it should be solved

[karmic blaze]

ik but im just reporting it so something could be learned or fixed - bughuntas might have something to add on to it so I thought I'd share

[magic pond]

https://clips.twitch.tv/TallScrumptiousParrotPunchTrees-99potNT_w7WcucAR

[hasty mist]

idk why but my shell has always looked like this. Any solution?

[smoky osprey]

SMall bug

the egg health bar isn't yellow when its at 100, this only happens with safari. when damaged, turns yellow.

[grave ibex]

black screen, but everything else is working fine. idk the trigger

black screen bug at 0:30 in the video

[grave ibex]

Not really a bug, but i was having terrible fps and lag in shell (two mostly unrelated things). i was playing with my adblock off to support bwd, I turn my adblock on again and i can actually run shell pretty smoothly. soooooo.... idk, something's up with that. it's not terrible lag but it's definitely noticeable (i use uBlock Origin if it matters)

i toggled adblock on and off a few more times to see if there was a correlation, there seems to be one

[solar bough]

same here with black screens

[kind lotus]

I too am getting the black screen

[indigo token]

Thanks for the reports and sorry for the interruption. We are looking at it now

[kind lotus]

👍

[grave ibex]

:)

[keen latch]

Im freacking done with shellshock... it sucks so much. THE AMMO LAG WITH THE CRACKSHOT NEEDS TO BE FIXED

it takes like 2-3 seconds for the egg to crack after the ammunition hits the egg...

[kind lotus]

I feel you my bredda to solve that solution my bredda just get a better wifi and a 1k pc with 144hz monitor so next time you play, you gon be good

[keen latch]

bro- a 1k pc i don't even have 10 dollars

[indigo token]

@keen latch What server are you playing on?

[next bough]

Please fix it

[keen latch]

singapore

edit: (sorry i was afk i had to finish my chinese class)

@indigo token

oh yeh and pls check #💡・suggestions

[indigo token]

Aye yes thanks we have heard some issues about Singapore and we checked it over today. Unfortunately it appears to be a Google issue with their routing and pipelines and we have had these issues sporadically over the last 6 months. We are looking into migrating to other options.

[next bough]

Old and very common Egg breaker at 8, as I was in other team with 2 ks

[grave pollen]

It's bonkers dude, actual life hacks

[solar bough]

ok the black screen are getting out of control as soon as i slide just once it goes black 🥲

[somber heron]

Idk, just hax or a glitch

[shy rover]

My actual shell, where do i start a game

https://cdn.discordapp.com/attachments/350344229005819905/864825242770079754/Capture_decran_2021-07-14_125646.png

[somber heron]

Hmm, try reloading the page. I have never seen that before but reloading often works

[hasty mist]

Yea I've messaged wiz about that before he knows that it is in the game he just doesn't feel like he has to fix it because it is so little.

@next bough It gives you a eggbreaker because when you get a 2ks on the other team and then switch to red it doesn't reset so then if you get 8 kills without dying it will think that you just got a 10 ks because it didn't reset.

[next bough]

IK

[fallow wing]

@rose remnant said i was usisng aug but its still hella weird

[abstract cloak]

would i be allowed to report somebody here?

like somebody that is hacking?

[robust arrow]

At the moment there isn't really reporting unless they are in this servet

[abstract cloak]

oh :/

[blissful coral]

I and many of my friends experience the same thing on Merc Zone. Slide a couple times, screen goes black. Virtually unplayable.

[astral totem]

Does anyone know what happened to the game ?? because I like to play it a lot ;-;

[misty chasm]

As clear cache and incognito mode haven't worked for you. Try disabling any adblocker / other extensions. If that does not help either submit your console log here

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[indigo token]

@fallow wing super strange but a ping that high will certainly cause weird stuff

[kind lotus]

yo, i got some more info on the previously reported Black-Screen bug that's been occurring merc. (please excuse any spelling mistakes)

once again, it seems to only be triggered by sliding, as i went through a match without sliding and it didn't happen. then in the second match i played, i started sliding again, and it blacked out. I can tell that sliding seems to be the the most likly offender, but i know its not ALL sliding.

[kind lotus]

(referring to this bug) hope this hepls

[somber heron]

who pinged

[tacit edge]

annoying ad glitch, happens a lot

[grave ibex]

idk, but if that bug doesn't happen with every ad, it might be that ad purposefully making itself big just try and make you click it and hide the close ad button. what i would do to fix it without reloading the page would be "ctrl" + "-" that makes the adds smaller so you can click close.

[tacit edge]

ok! also i found that it only happens with this specific ad

no wait it doesn't 😐

oh thanks! it works

[grave ibex]

👍

make sure to reset back to normal zoom after. when you zoom out a lot it decreases fps

[tacit edge]

ok

[kind lotus]

So whenever I try paying for ViP Pass it says declined and I checked balance and theres enough for 1 month vip pass so wth is the problem

[indigo token]

@kind lotus Some cards do not like online payments - usually just trying with another card or contacting xsolla support will give you the answer

[eager notch]

if you have a pre paid card that you are using there may be a transaction fee for example the card i have has a 1.50 fee for everything i buy so if its 6.99 i have to have 8.50

[keen latch]

tysm

and is there a way to increase fps without clearing cpu?

[sharp zenith]

how to hard reload

[grave ibex]

"ctrl" + "+" reduces resolution beyond what you can normaly do

gives a bit more fps for those who really need it

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[grave ibex]

empty cache and hard reload

[hasty mist]

For some reason my shell has always looked like this. Any solution wiz?

[keen latch]

r u playing on chromebook?

[keen latch]

i already have :(

[hasty mist]

yea hp chromebookk.

But I had another chromebook and it looked fine on the other one.

[hasty mist]

really?

no I just tried it and it didn't work

ok

im watching it rn

Oh I thought you meant if you switched to pistol my bad

ok lol

I dont think it is

wiz still hasn't replied to me bug

[karmic blaze]

that doesnt affect anything lol - not a bug or glitch, its normal

i mean that's a benefit

[old flicker]

yes u can hit 69iq shot by shooting thru the tree

[sharp flare]

Wtf is that server 😂

[fallow wing]

other side of the world

[sharp flare]

no like THE MEMBERS

[rose remnant]

na na thats on purpose TBS was streaming and told everyone to name each other TOX it was very E P I C

[kind lotus]

i,am facing so much lag issues in other servers except germany

[inland socket]

Servers that are farther away from you are to have more lag. About how much ping do you have in these other servers?

[kind lotus]

500 +

[inland socket]

Yikes, I'm not sure if that can be helped much.
Though do see if you are able to get the best internet speeds possible (using Ethernet cable, or if using Wi-Fi, getting closer to your router). If you still have such high lag issues, it may be a good idea to stay playing on your least ping server.
Another tip, see if anything else is using your internet (downloads, other connected devices).

[kind lotus]

ok, thanks for letting me know

[sharp zenith]

black screen after i pressed c

[indigo token]

@sharp zenith is C bound to a button for you?

[kind lotus]

I think it's slide/crouch

[indigo token]

Looks like the blackscreen is kind of an extension of the screen freeze bug we have had recently - it is linked to crouch

[somber crest]

the game has been like this all day, on two devices

no HUD in game, either

[indigo token]

huh?

[somber crest]

crosshairs, ammo count, leaderboard, kill board, all missing

[indigo token]

in incognito?

[somber crest]

in incognito as well

[indigo token]

Hmm try to empty cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[indigo token]

What website are you playing on moon?

[somber crest]

shellshock.io

[indigo token]

Can you try loggin out and see if the issue still persists?

[somber crest]

hard refresh done, still the same

logging out still there

[indigo token]

Browser version?

[somber crest]

current chrome version, whichever that is

site won't load on edge, just tried, got a "the connection was reset" page

[indigo token]

hmm does it matter which server you play on?

Also - any errors in console? Check console log

[somber crest]

i can check the servers

its only happening on central it seems

changed to west and it works just fine

oh, now it works in central again, for some reason changing the server, then loading into a game, and swapping back fixed it

the only error in the log is this one
"DevTools failed to load source map: Could not load content for https://sdk.crazygames.com/bundle.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE"

but its fixed now, and i didn't check it when it was broken

[indigo token]

hmm interesting

Thanks for the report will certainly keep an eye out

[somber crest]

checked the other device as well with the problem still there, the only error in the log is the same as above, and swapping the server location fixed it for that device as well

[somber heron]

I want Polarized Moon Skins 🙂

[meager cargo]

A moon free ranger

[indigo token]

He's pretty close I believe

[vague marlin]

450 subs away

[somber crest]

that's very nice of all of you

[somber heron]

Oh yay

[indigo token]

❤️

[fresh grove]

In ShellShockers there’s a bug sometimes I can’t collect ammo

[wide yacht]

Yeah that happens for me too

[kind lotus]

IDK if this is a bug but I was playing in sydney and every time my ping hit 257 my crosshair moved all by it slef

[kind lotus]

Simply switch to your pistol, and switch back to your gun, then find ammo. the devs know about this glitch

[keen latch]

it won't work on chromebooks idk why probably cause the computer's shit, so it doesn't work. I tried playing on the school chromebook and the same thing happened :( so yea basically i can only play on my computer at home

And for some reason with the crackshot even though i hit the middle of the egg it does not damage... pls help

[keen latch]

ik but i want it fixed so i don't need to switch to pistol and back. Because when i'm out of ammo and im low and i switch guns and then the guy turns the corner and shoots me when im changing guns.

[keen latch]

Do be pog

[hasty mist]

I had a school computer before though and it worked just fine and looked normal. But on my hp computer it looks like that.

[somber heron]

Same just reload the page

[grave ibex]

or swap weapons from primary to pistol and back. that fixes it without leaving and coming back.

[somber heron]

Ya that should work

[cloud abyss]

switch 2 pistol and then switch bac

[karmic blaze]

same thing recreated here by selecting all lines in game.css and then backspace to delete - I see that moon's issue was resolved but hope this info helps devs

[ionic loom]

Arreglar el bug de Shell shorkers cuando matas no te da los huevitos

[astral totem]

play on this page that is not busted there,If they have the registered account, it will be the same as Pooki (the link):https://shellshock.io/

(traducción) entren a este link los que hablan español esta ahí arriba ⬆⬆

(but you will also see a lot of annoying ads)

(traducción) va a ver muchos anuncios molestos..

[somber heron]

Please only speak in English(
Por favor solo hable en ingles)

[indigo token]

A fix for poki is coming today

[somber heron]

k

[brave oasis]

right after the update this happened.

I don't know if this is an update bug so I posted it here

[grave pollen]

Yup, pistols have been disappearing for everyone

[indigo token]

hmm you have 3 pistols that are appearing invisible

Do you know which ones they are?

On my screen it was:
Cluck 9mm Rainbow
Cluck 9mm Steampunk

Haha we would also like that - for both of us

I think if there is an error it gives an error code, almost looks like you cancelled the transaction

VIP is certainly worthwhile - what did you click before you saw this screen?

[brave oasis]

Im trying to find out right now

[indigo token]

I believe it's just St patricks, Rainbow and Steampunk

but let me know if you find more

[brave oasis]

I think they're back for me

[indigo token]

@kind lotus I would try again and see if anything different happens

[round ermine]

saint patricks day for me

[brave oasis]

Did you enter the right info on your card?

Hmm

[indigo token]

I would reach out to xsolla themselves, they will be able to help with that one: https://help.xsolla.com/

Your bank is most likely blocking the transaction because it's a foreign transaction. Use PayPal or call your bank.

If you use paypal THEN put in your CC I bet it works

No worries! Thanks for supporting the game and reaching out to us!

[brave oasis]

I will get vip later today if my card works

[indigo token]

He also is a bit of a ledge

[kind lotus]

It's trusted, dw

[indigo token]

Aye it's basically one of the biggest companies

for online payments

[robust arrow]

Vc is still trivia nigjt

[hasty mist]

Wiz I sent you a dm of a weird thing for shell could you check it?

@indigo token

[brave oasis]

He will get to it, also don't ping him for that, only when someone breaks the rules

[old flicker]

are the lyerbald skins are permanent coz i dont have eggs left to buy some and i cant play for some months

[kind lotus]

They are

[old flicker]

so all cc skins are permanent?

[kind lotus]

Yes

[hasty mist]

oh ok sorry

[kind lotus]

hello

i am not able to change my username in merc zone

In merc zone, when you dash through certain surfaces, you noclip in them and get a black screen that appears for the entirety of the game

[somber heron]

Thats just part of the game. Not a bug, but would be cool if you could change name

[kind lotus]

not just that, i am not able to remove the first letter of the suggested username when i enter my name for the first time

[somber heron]

Hmm, thats a bug... Try reloading the page

[kind lotus]

ive reloaded it a few times, made 3 accounts

[kind lotus]

yeah and it would need like 5-10K cash

[karmic blaze]

part of this player's font showed up in chat but not on the scoreboard

[grand fog]

they must have left

[vast hamlet]

Hmm

[robust arrow]

That isn't the game it means your computer doesn't support the font

[karmic blaze]

shell froze when I threw a nade

Uncaught TypeError: Cannot read property 'id' of null
    at Aa.throw (<anonymous>:1:2425549)
    at jt.throw (<anonymous>:1:2287583)
    at si.throwGrenade (<anonymous>:1:2300595)
    at WebSocket.ws.onmessage (<anonymous>:1:2374626)
VM106:1 Uncaught TypeError: Cannot read property 'position' of null
    at Aa.update (<anonymous>:1:2425901)
    at <anonymous>:1:2300506
    at pi.forEachActive (<anonymous>:1:2321248)
    at si.updateActors (<anonymous>:1:2300471)
    at <anonymous>:1:2378789
    at <anonymous>:1:2379072
    at i._renderLoop (<anonymous>:1:154179)
VM106:1 Uncaught TypeError: Cannot read property 'setEnabled' of null
    at Aa.remove (<anonymous>:1:2426417)
    at jt.update (<anonymous>:1:2286432)
    at <anonymous>:1:2300275
    at pi.forEachActive (<anonymous>:1:2321248)
    at si.updateLogic (<anonymous>:1:2300246)
    at Fn (<anonymous>:1:2381225)
    at l (<anonymous>:1:2416299)

[kind lotus]

@karmic blaze from what i am reading it looks like the game coudnt process where you are, and movement...

[prime carbon]

From what I understand Splat is pretty much dead on. You tried throwing a nade but the game could not pin point your coords so was unable to process the next step of instructions, thereby making it freeze. We all know a refresh will solve it all but I was wondering if you were on high ping or a rare error?

[karmic blaze]

tbh servers have been unplayable today so high ping is most likely the cause

[grave ibex]

what i think may have happened was an old nade glitch. if you signed out with a non-default nade equipped, it would be client-side-invisible until you re-equipped a nade, and every time you threw one it could freeze the game. give me a few min and i'll test if that still is happening

looks like it is still a thing,

click on the default nade to update it

[grave ibex]

@karmic blaze Yea, i think thats what's happening because the console error i got looks similar, but without the part that froze the game

[karmic blaze]

and I was signed out so it makes sense

[somber heron]

Y

[fading lion]

how old do you have to be to get the server og role?

[kind lotus]

like what adam said above, the game couldnt process or locate where you were or something, and movement wasnt able to do its thing.

[somber heron]

I think like 2 or 3 years, for when you check the age of the Server Ogs role people in #🐢・wizbot-crypt

[hasty mist]

Can someone please help me with this. Why does my shell look like this. Wiz?

[smoky osprey]

had to put that midair clip 😂

[hasty mist]

lol it was just a random clip lmao

[kind lotus]

it is a graphical glitch, probably emptying cache or hard reloading is a good idea first, if not, then see if your game is ignoring your gpu, check this message #🥚・shell-shockers message

oh you seem to be having normal frame rate. probably hard reloading or emptying cache is your best bet.

[hasty mist]

ok

[kind lotus]

let me know if your glitch persists @hasty mist

[hasty mist]

but how do I reset the hard drive cache?

[kind lotus]

@rich ridge whats they command for empty cache and hard reload EDIT: WHOOPS SORRY PING

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[hasty mist]

so I do empty cache and hard reload?

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[kind lotus]

check what it says above @hasty mist, bandit i apoligise for the ping

[hasty mist]

ok thanks

it still is there

[rich ridge]

Lmao all good

[hasty mist]

I did both and it still looks like that

[kind lotus]

oh no. check your extentions for anything, i feel like tampermonkey is the cause, because ive seen it before, and someone said that it is most likely tampermonkey @hasty mist

[hasty mist]

I don't have tampermonkey why would I have that

[kind lotus]

idk the cause, bandit can help

[rich ridge]

Yeah make sure no scripts are running and if anything open task manger and close all chrome tabs

[hasty mist]

how do you open task manager

[rich ridge]

What are you playing on?

Windows desktop or a chromebook?

[kind lotus]

ctrl shift esc @hasty mist for windows

[hasty mist]

chromebook

[rich ridge]

Yeah do ctrl shift esc

[kind lotus]

😬 chromebook

[rich ridge]

Click on google chrome

[hasty mist]

I did control shift esc and nothing happened

[rich ridge]

Then click end task in the bottom right

Give me a min then

[kind lotus]

@rich ridge hes on chromebook, he said

[rich ridge]

Yeah

[hasty mist]

hmmmmmm

[rich ridge]

Just hit shift and esc

[hasty mist]

It worked

[rich ridge]

Nice now try to end chrome in it

Look for google chrome click on it then click in the bottom right or somewhere end task

[hasty mist]

ok

[rich ridge]

If that doesn't work restart your chrome book

[kind lotus]

#bandit4bughunta

[hasty mist]

Wait where does it show google chrome i'll send a picture

It doesn't show google chrome, it shows browser but I can't cancel the task

[rich ridge]

Yeah why doesn't it let you click end process?

[rich ridge]

lmao

[frozen anvil]

Facts tho

[hasty mist]

it's grayed out idk

[rich ridge]

Ok try to restart your chrome book click and hold the power key and then click the refresh key

[hasty mist]

No it's fine

I don't want to break anything or mess anything up, but thanks for helping

It's not like it's unplayable

ok

[next bough]

Just a while ago, In shell, I was first using Rpegg and then changed to crackshot, my bullet is half sniper half RPEGG, Also, only Rpegg ammo

[gloomy pecan]

HELP MERC ZONE ALWAYS GOT BLACKSCREENS I CANT PLAY

FREQUENTLY OCCURENT OF BLACKSCREEN, HOW?/

HELLO??

MY KIDS ARE CRYING

[maiden sluice]

each time i play i loose connection its no fair im in the middle of a 1v1

someone help me god!!!!!!!!!!!!!!!!!!!

[gloomy pecan]

cry more

[short sky]

its probably ur wifi

[copper iris]

sir/ma'am, I am getting this whenever i log in and get stuck here always. pls, help.

please sir/ma'am, help me I was enjoying it so much.

[kind lotus]

@copper iris this has been a glitch the devs know about. can you press CTRL + SHIFT + I to open console log, then screenshot what any errors, warnings in console log?

[copper iris]

ok

how to look there tht i have errors?

@kind lotus how to look errors in developer tools

[kind lotus]

just look for any red or yellow and see what they say @copper iris

[copper iris]

body {
display: block;
margin: 8px;
}
style attribute {
font-size: 3.77604px;
display: block;
}
html {
font-size: 10px;
scrollbar-width: thin;
scrollbar-color: #FFD800 #4B6E70;
}
::-webkit-scrollbar {
width: 1em;
}
::-webkit-scrollbar-thumb {
background-color: #FFD800;
}
::-webkit-scrollbar-track {
background-color: #4B6E70;
}

[kind lotus]

idk many things about this glitch... 🙁

[copper iris]

lol

wait who r u?

[copper iris]

when will this bug be seen?

[misty chasm]

@copper iris look for any red text in there . And wizards will see it whe they are online . Thank you . (Wizards = developers )

[kind lotus]

pls just remove the white skins from merc.zone, they are not fair u stand on top of a building and noone can see u or your name becouse the sky is white too

[indigo token]

@karmic blaze you had just logged out of an account beforehand - this is a noted issue and we will work on a fix soon

@copper irisFor the console reports - make sure to click on the console tab so we can see the errors, currently you are on the elements tab

@hasty mist Honestly not 100% on this one - I have seen the issue over the years in varying degrees of glitchery, yours being among the worst. I believe it's down to a swiftshader setting hiding somewhere in your browser - I would try heading to chrome://flags and tweak this setting: https://i.gyazo.com/4628e50084dbc49cd18ac8314ac8c671.png

If that doesn't affect Shell I would turn it back

@hasty mist Can you let me know what version of chrome you are running?

[hasty mist]

Ok i'll try the first thing

Ok the first thing didn't work so I turned it back but how do I find what version of chrome i'm on

[quartz pagoda]

uh i just wanted to say this uh ever since the new loading screen update in the middle of may my shellshockers stopped working correctly like the shot gun is not doing the damage its supposed to my sniper shot dont hit any thing anymore and all of my weapons' blank almost every shot the only time i can normally get kills is with plain old luck i tried to see if it was my computer and i did every thing i did to the point where i had to reset my computer. just want to say this just to see if this a problem u know of or if this is happening to other people cause i know it happening to kjdcitsme cause i have been watching his streams and most of the shots he is supposed to hit wont hit anymore

[indigo token]

@quartz pagoda I would mention that any 3rd party mod / crack may affect gameplay so I would be sure to remove those then retest

[hasty mist]

oof :(

Also wiz how do I find the version of chrome that I am on

[indigo token]

Settings > Help > about

[hasty mist]

ok

Ok I think I needed to update it. It's updating right now

[subtle agate]

I still have the x2 weekend eggs and its monday

[kind lotus]

Good afternoon, I have noticed a glitch in merc zone where the first match you play has sound, but the consecutive matches after do not have sound. (consecutive in this context meaning without leaving the party or refreshing) However, I have not tried another broswer so it may work in another broswer, but I am not sure. I use Microsoft Edge when playing merc zone, I should try chrome or firefox and see if it is any different.

[indigo token]

@kind lotus despite edge being a chromium based browser, I would strongly recomend chrome or brave

[jolly whale]

i glitched into the mountains near this big arena thing

got in right here

[jolly whale]

i basically followed the barrier of the map untill it dropped me off here

also i stood inside of one of the red things in the arena, and shot with a homing rocket, and now im in the ground and i keep falling

[keen latch]

mm hmm same goes for me like 2 months ago they stopped working

[indigo token]

@jolly whale Thanks @jolly whale ! Thankfully this is only the early demo levels and now we are into the meat of developing the rest of the game where levels will for the most part be procedural generated.. We will certainly have a demo update at some point with different synth-wave content. Just in the midst of ramping up development now!

[kind lotus]

thanks

[grave ibex]

I think merc is fixed 😃

[subtle agate]

POGGERS

[grave ibex]

some people are still reporting it, but a lot less often

i haven't encountered it yet

3-4? games in, though it is still happening, the game is actually playable and enjoyable

[robust arrow]

I got the black screen bug after I shot, but still killed someone 😎

[grave ibex]

👏

[indigo token]

https://tenor.com/view/inception-deeper-go-deeper-we-need-to-go-deeper-leonardo-di-caprio-gif-16756828

[robust arrow]

Well I did slide, and it started going crazy, then when I shot 15 seconds after I slid, the screen went black, then I started spinning around and shooting, and I got someone. The kill animation didn't pop up, but I got 10 on the scoreboard

[grave ibex]

havent gotten any more black screen

[indigo token]

Thanks Aden - Beets try clearing your cache - I believe we may have got to the bottom of it

[plucky yoke]

Is that not - good ?

[subtle agate]

Ofc

[indigo token]

The trick being that it was not monday everywhere at the time you posted that - the 2x should be gone now

[plucky yoke]

Yes, I understood the concept, but it was not for me, it was for Ali. :p 😄 @subtle agate

[quartz pagoda]

Take that to your advantage >:)

[gloomy pecan]

try sliding in more frequently, still have it for me

[gloomy pecan]

because you did not slide zzz

[indigo token]

@gloomy pecan try to empty cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[grave ibex]

I slide plenty 🙂

[indigo token]

Interesting puff that's not what I am seeing - That's the price of an item not meant to show in the shop. Did you follow an old link to the item?

[fading lion]

nope, i was just seeing if there was anything new in the shop

[steady marten]

The servers are causing a lot of FPS drops after they went down (Shell Shockers)

[steady marten]

Not really anymore ^

[grave ibex]

the `` ` key is invisibly bound to move forward. when i try to bind it to anything, the game freezes.

[outer cargo]

devs i cant play shell today when i clicked on play it says cannot connect i reloaded 2 times and then also it says the same then i hard reloaded and empty cache but still it isnt working ....

[outer cargo]

nvm finally i did smthing and it came back ig...

[karmic blaze]

it shows as trihard on your screen but for other players, it's a shotgun

reloading will fix it

[keen topaz]

@steady marten

@indigo token i have a gich for parched

[rose remnant]

@keen topaz please don't ping Wiz!
may end u with trouble
and also ⬇️ what he said : ) ⬇️

[karmic blaze]

just put the glitch here and they'll take a look at it

[kind lotus]

how can i hardclear my cache on firefox?

[fading lion]

In the Menu bar at the top of the screen, click Firefox and select Preferences. ...
Select the Privacy & Security panel.
In the Cookies and Site Data section, click Clear Data….
Remove the check mark in front of Cookies and Site Data. ...
With Cached Web Content check marked, click the Clear button.

[final tundra]

empty cache and hard reload 👇

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[kind lotus]

thats in chrome so that is why i asked

[final tundra]

Oh sorry I didn't see you said firefox.

[vocal crystal]

press shift and click the reload button simultaneously

[keen topaz]

hi yea

hi

[grave ibex]

not a bug but someone has a way to kill lobbies the console has a lot of suspicious red errors but idk if they are related

and i didn't mute anyone or click on anyone's name, so the console log for opening and closing player-action-popups is strange

here is the full log in case it helps. i usually wouldn't' attach this but what caused the bug may be hidden somewhere else in the console, not in the screenshot

[grave ibex]

merc is doing something weird, i might be able to figure it out

Seems like a 1-off thing i opened an incognito window and it works

[kind lotus]

thx

[smoky osprey]

im blanking now 60% of my shots! 95% of my midairs! please help! i have pretty good internet and like 30 ping!

[robust arrow]

Hit the middle of the egg

[smoky osprey]

tahats a little tough.

[robust arrow]

Crack shot is only a one shot kill when you hit close to the middle

[lavish acorn]

Hitting the middle of the egg is tough but important for max damage - its also good to note that any external extensions/mods/cracks can potentially mess with the game as well, so if you have any installed, try playing without them.

[smoky osprey]

does adblock affect it?

[lavish acorn]

No, adblock should be ok!

[frozen anvil]

Why is shell shockers acting weirdly lately? There have been many reports of shell being slow and often shut down.

[kind lotus]

There’s some guy named FBI who be shutting down some lobbies whenever he joins

[kind lotus]

my game has been lagging and teleporting me back a few feet from where I walked to still a great game though

[indigo token]

We did have some outage that we addressed pretty quickly - any more reports please drop them here!

The console can tell us a lot about what's happening so if you do happen to notice something, please let me know!

[novel snow]

Merc Zone needs to be more optimized, I understand it’s in early development phase, but I would like to point out some issues. One of the problems I have seen is that I started to see opponents standing on the air and not on the ground (slightly lifted from the ground in-game), the servers are also a bit laggy as well as I faced some teleporting issues. The game crashed once on my Browser (Vivaldi browser which is chromium based).

[kind lotus]

My computer says its running the game at 60fps and 80-30 ping (around those numbers) whenever I walk it teleports me back.

um probible shouldent happen

@kind lotus I had Popeyes yesterday lol

[kind lotus]

that is just lag my bud

Is it the game?

[thorn rain]

it's your internet connection, or wifi connection

though it is possible that there was something slightly blocking your ping from the server you were on

[somber heron]

I think I know why. If you pressed on his badge and then pressed play it would still show the ID card thing.

[kind lotus]

but how would i do that in the same click?

i dident click on it at all

[candid depot]

I found some bugs in Merc Zone.

First, you can switch weapons and throw grenades when you have died / have the death screen and the respawn screen has not yet loaded. It's only seconds, but still counts so you can kill after death.

Secondly, sometimes the character gets buggy and you can't move until you press ESC, then TAB, turn off the full screen and turn it back on, or when someone kills you.

Third, sometimes the player's mouse / camera makes random things/movement such as flipping both mouse axes, 180-degree turns, or the camera is moving away, and it looks as if someone else is controlling the player.

[novel snow]

Agreed, especially with third. Once, i was shooting at an enemy and turned left, then my character was automatically moving to the left without me pressing "A" in "wasd" to go left. Overall, there are some bugs indeed.

[candid depot]

Yup!

I mean, i dont want to sound like a tryhard, but i really enjoy this game, i m even playing not that bad at all, and things like this are interrupting and annoying at times

[indigo token]

@candid depot@novel snow Thanks for the reports! We are still updating and refining even Merc movement and of course bug hunting. Don't sweat letting us know, it helps us make a better game!

[candid depot]

At my service!

[kind lotus]

ok thx i fixed it

[novel snow]

For sure, thank you!

[thorn rain]

great

[abstract cloak]

(merc zone) so in merc zone there is this bug where you can jump and slide in mid air and i kinda just levitates you but once you hit the ground you get the slide effect, you can also do this backwards which is wierd

[bleak crystal]

Possibly a debunked bug already, but when you enable the "Safe Usernames" option in menus and join a game, things are okay until you disable the Safe username option. Once you do that in-game, everyone on the score board will have their user name revealed once again, but the names above the eggs will remain the randomly generated user names, only when you kill someone will it show who you actually killed. (The "You have killed BlahBlah thing with the streak below it.) It's fairly easy to do so yeah maybe a bug maybe not but hope it helps.

[somber heron]

In Zombies.io, when it says Game Over, You Win, it still lets you kill zombies, though it doesnt give you any points for those kills. Is this a bug? Maybe its just part of the game. I would say, make it say Game Over at 00:00, rather than at like 00:07, because when it ends at 00:07 it lets you kill zombies but it wont give you any coins. I know that this game is in the process of shutting down because of SideQuest's overhaul, but those changes would be nice if possible.

[robust arrow]

It is just like in kill streak when the game is over there is no damage. This is intentional because otherwise the game wouldn't be over. The no points part is just a little extra running around time to entertain you for a bit

[warm kernel]

in shell shock.io blanks were someone doesn't take damage and always ruins my high kill streaks

[rose remnant]

known, hopefully get fixed soon

[keen latch]

Shellshock.io Blanks really badly now.

and it sometimes shoot's randomly

[kind lotus]

@keen latch plz explain and we all already know blanks are annoying and devs are trying to fix it and it is suppose to shoot randomly if ur just running please use this category wisely and show evidence

No need for evidence cause we already know about blanks and shoot randomly

[keen latch]

i can't :( cause my pc can't handle shell and a recorder at the same time

[keen latch]

btw can you go to my dms?

[sharp ledge]

uhhh I can throw grenades when I died ( merc)

Merc zone 🙂

[floral lark]

i can't loging my

[floral lark]

i try to loging

[subtle agate]

click on the sign in button

[floral lark]

ya i click but shoing this

[subtle agate]

hm

[old flicker]

yes im pretty sure it is not a bug coz we can do it since a long time also devs know it ig

[somber heron]

Reloading the page should help!!!

[indigo token]

@floral lark usually that is an issue with your connection and not the server. Can you try again in incognito and let me know if you run into an issue?

@sharp ledge Aye thanks for the report - the grenades (death throw) is a known "bug" that we left it as the idea of agents exploding while dying was somewhat flavourful. It is on the cards to refind this process tho!

[sharp ledge]

All good Wiz!!!

Can't throw grendandes in zombies.io for some reason not sure if bug but I havent been able to :))

[robust arrow]

You need to pick them up first

[indigo token]

Then press g

It's not the smoothest binding in the world - the project was discontinued and although it may be taken up and improved again it's currently not slated for futher devtime

[vocal crystal]

2021 stamp also on regular shell now

[sharp ledge]

Yeah I see that aswell

Uhh not really a bug but when you try and buy VIP you need a code but it still takes the money out of bank.... I bought it and wasted money and still didnt get VIP so idk if that is bug

[indigo token]

@sharp ledge if it took money and did not give VIP it would be a huge bug but fear not, we can sort that out

If the money was taken you will receive a confirmation email and even if you did not get that you can let us know the email that made the purchase. We can search it up and get to the bottom of what happened

[sharp ledge]

Do not worry the 2nd time I did it said there was a Confirmation email snet to the bank and I needed to right how much money or something there was so i think it worked I just didnt recive either the bank email or the VIP so idk did i do something wrong or is that bug?

[next bough]

Wiz, please fix the ping spikes in Singapore

[short sky]

@next bough its probably ur wifi

[vocal crystal]

im kinda locked out of my shell shockers account

And then this is what I get when i press next

I hope I don't lose my inventory

I've tried signing in staging and dev too, but I get the same thing.

[brave oasis]

Did you try hard reloading or checking your console log?

[karmic blaze]

yeah singapore's been spiking badly for me too

[next bough]

Nope, it happens for everyone and me on ethernet LOL

[lavish acorn]

Could try an incognito window?

[kind lotus]

@lavish acorn are you a bot

[lavish acorn]

Sadly, I am a human

[kind lotus]

then how come you never answer my text messges

this isnt the place to chat 🙂 this is for bug reports

i know that

[karmic blaze]

All other Galeggsy skins on staging (Except aug and nade) are purchasable and show up on the regular shell site.

[robust arrow]

Maybe intentional?

[vocal crystal]

it worked now, turns out i had to change my gmail password

[lavish acorn]

ah, sometimes its the simple things!

[kind lotus]

I don't get this wtf, it happened to me for nearly a whole 2 weeks bruh

[fossil hollow]

try incognito or reloading?

[kind lotus]

I do, and then it works, but it takes too much effort when I'm only there for fun 😐

@kind lotus try reconnecting to your wifi, you may be offline

or empty cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[somber heron]

I am getting that too. I am just reloading the page...

[indigo token]

@kind lotus next time it happens submit your console log - it can give us more info about what is happening under the hood

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[kind lotus]

why are you allowed up here? this seems unfair for close range players

[kind lotus]

It's fun, just don't go there bruhh

i thought it was a fault in the map so yeah

[fervent imp]

it's always been like that

[kind lotus]

OHhhhh gotca

[fervent imp]

you can do it on the other side too

[smoky osprey]

Do bad graphics cards cause more blanks.?

[grave pollen]

I don't know whether this is considered a bug, but in #🥚・shell-shockers and #merc-zone , sometimes your kill doesn't show up in the bottom centre, however only the number increases in the streak.

[still summit]

i get blanks and my graphic card good

[smoky osprey]

hm

[indigo token]

@kind lotus People love getting up there 😄 It's not a bug but could be a suggestion if you would rather people not get up there

[indigo token]

Nope although it can be harder to see that you have missed. Most of the time "blanks" are people hitting the outside of an egg and doing only minor damage. Mid egg does the most but hitting the edge may only do 10dmg even with a crackshot

[smoky osprey]

ok thanks, btw what is the green and red thing on the rpg scope?

[kind lotus]

I've learned this to be whether you are in or out of explosive range. Your rocket won't explode if the cross hair is red, and will do very minimal damage to another player. Green is essentially your go ahead to shoot with an explosive result. But it can be tricky to get an accurate shot every time

[smoky osprey]

if thats how it works, then its broken, the red turns green slightly too early.

[robust arrow]

I have found an unsymetricality

[vocal crystal]

For some reason when I select the trihard and then the crackshot, it lets me shoot like 7 bullets without reloading but there damage is equivalent to the damage of a free ranger shot.

[prime carbon]

Hehe it looks like when the map was developed, they but the block one pixel to far out xD

Also @vocal crystal probably just the gun glitch, try empty cache and hard reload should fix it all 👍

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[prime carbon]

Also Wiz the comp advert in game still appears for me, should it be gone seeing as the comp has ended? 🙈

[karmic blaze]

The red and blue aries stamps are slightly misaligned lol. The clip is from swi's rare skins vid

[prime carbon]

Lmaooo only you would notice that, there are a couple of others, lemme find em

[vague marlin]

Ya so the circle and the blue aries stamps is not perfect

I doesn't really matter tho

[prime carbon]

Kinda does

Now the game is not perfect 😭

[karmic blaze]

[prime carbon]

@indigo token On Twitch it says https://www.twitch.tv/Belesimone has never played Shell Category and she is playing Fortnite rn yet she is #1 in shell category 🤷‍♂️

[lavish acorn]

Ahaha that is indeed vaguely annoying

[prime carbon]

Yoooo!!!!

[lavish acorn]

I can fix it after the update this month

[prime carbon]

Kay that didn't make sense but she has never played shell before and she is #1 rn on the dashboard

[lavish acorn]

Is she on there for you right now?

[prime carbon]

Yup

[lavish acorn]

That's weird, I don't see it on mine. Hard refresh?

[prime carbon]

Just about to 👍

@lavish acorn Yeah it is gone now but I found this weird alignment too, tried everything (#🐛・bug-reports message) but I think it is the page... Do ya see it?

[lavish acorn]

Are we looking at the fade on the bottom?

[prime carbon]

Yup! Looks different on the rest

[lavish acorn]

Yeah, it does look different from the YT tab

[prime carbon]

Should I try fixing it?

[karmic blaze]

thanks haha 😄

[lavish acorn]

I don't think it's anything on your end, I see it too so probably just how the box is set up

[prime carbon]

Imma mess around with source code, prolly will be able to fix it in a few mins and Ill send it here

[odd parcel]

I have a skybox glitch

[prime carbon]

Show show xD

[prime carbon]

Also I cracked the problem with the stream menu. So the News banner and YouTube section are the same design and the Twitch section is coloured the opposite. On line 1227 of the style.css file we see background: var(--ss-scrollmask2); which is for the Twitch section. In the other mask both YouTube and News use the first scroll mask (the lighter one) background: var(--ss-scrollmask1);. Because the background of the menu is also the same colour as scroll mask one, it all blends in nicely and seeing as scroll mask two is used in the Twitch section, it stands out and looks very weird. | Quick fix: Replace like 1227 of the style.css file with background: var(--ss-scrollmask1); (Simply making it the same as the others).

[indigo token]

@prime carbon Thanks for the heads up - I will pass that on

[smoky osprey]

did they fix the pistol bug

[brave oasis]

yeah

[rose remnant]

i tink its to do with my VPN or somethin i remmeber seeing this bug here before . .

[sharp ledge]

Ok so there is a place on the map sky scratcher where u cannot shoot
Here it is

I will also send a clip:

also blocks nades
I came accros when I tried to kill some1 from specifi angle

[robust arrow]

Yeah invisible parts of ramps have been around for a while

[vague marlin]

It just the hit box's of those are weird

[sharp zenith]

yeah ikr

[prime carbon]

Yeah didn't load properly, as per usual, empty cache and hard reload 😁

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[rose remnant]

yes ik :D

[prime carbon]

These guys are right, it will occur on every map, and not just stairs, some walls too. They have all have a sort of small invisible barrier around the block, not much we can do, but I think Wiz said he would being it up the devs 👍

[sharp ledge]

KK

When u r out of bullets press ESC then click another gun then go back to the og gun and it gives u ammo

In teams/cap spat If u have 3 ks on red then swap to blue and get 2 kills u get sheild

Not sure if these are bugs

[somber heron]

I was on a shared account and I got this: It was like the rpegg ammo on the crackshot. Also it wouldn't damage at all. It was in Singapore, which I had a 200 + ping. I reloaded the page and then it fixed.

[uncut violet]

wtf fix it happned with mee 10 time

[prime carbon]

@sharp ledge The shield things works for any teams game mode. This is one of the reasons Shell League runs a reset, where players need to kill themselves in order to prevent an unfair advantage in game. I recommend you put it forward as a #💡・suggestions that the player's kills reset, after changing team, if that is something you would like to see but it is not a bug. Now with the ammo thing, every time you go to the menu and choose a new weapon, it fully loads and I think the reason for this is because it follows the same procedure as when you die (when you die, you automatically get full ammo again). Again I do not think it is a glitch but you can make a suggestion if you want. Personally I feel like the five second despawn rate is a hell of a long time to get killed so I wouldn't both using this trick to get ammo and in competitive games, despawning counts and getting killed so I do not feel like there needs to be a change, but up to you.

@somber heron So ping is the connection you have with the server. The higher your ping is, the longer it takes to send messages and information such as changing gun. Sometimes the delay is so long that it times out and will not go through, or the communication can be temporarily tampered, meaning it send the wrong information, hence the 1/3 ammo with crackshot. To fix it, as you know, a refresh will do, also try an empty cache and hard reload if that does not work, a full list of methods you can try I will be linked below! To try to stop it from happening again, I would suggest playing on servers with good connection (closer to your region). #🐛・bug-reports message

@uncut violet So there are many reasons this can happen, but before I go through them, do you have any mods active?

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[sharp ledge]

@prime carbon thx!

[prime carbon]

Haha my pleasure!

[somber heron]

@prime carbon Thanks, tho I already solved

[outer cargo]

is shell down or smthing?

[prime carbon]

Whats your problem?

[outer cargo]

we weere playing scrim in shell ranked
we made 2 codes and evryones lagging out and saying there is no id like that........

[prime carbon]

Servers?

[outer cargo]

usc

[prime carbon]

Have you tried East or West?

[outer cargo]

nop

[uncut violet]

oh ok

[prime carbon]

Try them, also try empty cache and hard reload, if the problem still occurs I might dm or ping Wiz to reset the servers as a last resort

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[outer cargo]

for 8 ppls in that game?

so we 8 ppls have to try hard reload and empty cache?

[prime carbon]

It might help 🤷‍♂️

Probably is a server problem but hey, when Wiz tries to locate the problem at least he know we tried the basics, might help him narrow stuff down. I got a full list of what you can try right here: #🐛・bug-reports message

[outer cargo]

i think its us servers problem
lemme try on sg

well ig sg server r ok

[prime carbon]

I have zero clue why he is online but heads up @indigo token, the US Central servers seem to be down for a number of people, got a few dms about it too from people reading this and they concur so maybe take a quick looksie 👀

[viral vessel]

i cant join us codes these days it keeps on showing connecting i tryed clearing the cache i could only join a game after that it kept ton repating

[prime carbon]

All US Servers?

[viral vessel]

yes

sometimes it goes with sg and eu as well. im tired of opeing a guest window every time to join a game

[prime carbon]

If a guest window works then it is to do with settings on your normal browser such as extensions or cookies. I recommend resetting the browser fully and disabling extentions till you need em!

[viral vessel]

i just have a adblocker idm and honey and grammarly wut difference does it make

[misty chasm]

It is your adblocker or other extension then if guest mode is working for you (as extensions are not enabled in guest mode )

[viral vessel]

i added the ad blocker tdy

i use brave is it the shields thats affecting it?

[prime carbon]

Disable all your extensions then test, if it works then go thru the individual ones to test. I would say start with ad blocker

[karmic blaze]

yeah turn off brave shields

[kind lotus]

Just checking if this was resolved for people experiencing issues with US servers? if not, is it only occurring when joining from match invite codes?

if anyone is still having troubles, try the above steps. Its interesting that it doesn't happen in guest mode (indicates its an issue with individual) but its happening to a whole lobby (indicates server)

and, if fixes don't work, can I get someone to post a log of the issues?

[fossil hollow]

ye i remember that in space factory really clearly

[grim shuttle]

yea

[kind lotus]

Hmmm.... it looks like sydney server's connection isnt doing to well... has sydney been slow for anyone, i dont play on sydney.

[fossil hollow]

ye its also been doing that for me but since my account is glitching i thought it had to do with that

[kind lotus]

could be a server error.

[fossil hollow]

so every time i try to play with my account it says cant connect

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[kind lotus]

maybe empty cache and hard reload @fossil hollow

[fossil hollow]

oh right lmao

[kind lotus]

yep, if those dont work perhaps check console log @fossil hollow especially warnings or errors

[fossil hollow]

yeah... doesnt work

[kind lotus]

hmm i noticed something with perhaps to be the firewall at 00:20 seconds. i also think you could be an a shared acc or is it your personal? @fossil hollow

[fossil hollow]

personal

[kind lotus]

oh. what can you eggsplain what happens in the video other than console log? @fossil hollow

[fossil hollow]

Well so I played without account, works fine, then when i sign in it says cant connect, when i log back out and play it works again

that means that the issue cant be some connection issue since when i log back out it works completely fine

[kind lotus]

i saw what perhaps to be the firewall at 00:20 seconds in console log

yeah, and servers were fine, so its an error with the account. I'll bring it up with people and see what they say

[fossil hollow]

sure thanks

[kind lotus]

ah i was thinking it was something up with your acc! 😄

[fossil hollow]

if you need my account info i can give it in dms

[kind lotus]

Ill investigate and see

[fossil hollow]

Thanks @kind lotus and the one other person who also uses my account and he seems to be having no problems

[kind lotus]

How long has this been going on for you?

[fossil hollow]

Since the update

[kind lotus]

And you say other people use the account?

[fossil hollow]

yeah two other people

[lavish acorn]

I feel like I've seen this error before but can't remember where - out of curiosity, what browser are you on?

[fossil hollow]

microsoft edge

[kind lotus]

could be the browser @fossil hollow

[lavish acorn]

Could you possibly try out Chrome to see if that changes anything? Probably wont, but considering your friend can log in fine, it might help

[fossil hollow]

Sure

Nope

[lavish acorn]

Hmm, really strange. Hopefully can be taken care of on our end!

[fossil hollow]

Thanks 😄

[lavish acorn]

Just checked into where I've seen this before - it seemingly resolved on it's own for them after going into incognito. I'm not convinced incognito was the fix, but might be worth trying as well

[fossil hollow]

yeah I tried signing into my account in incognito too, it didn't work

One of the two other people that use my account ( @kind lotus ) sometimes has the issue, haven't heard from the other guy yet

[lavish acorn]

I believe Harrison posted this to the devs, so they'll try to get to the bottom of it for you 👍

[fossil hollow]

Thanks a lot for your help 😄

My account was also having issues switching to whipper and trihard before the update, it would show the gun as selected but when you play it would still use the previous gun

[lavish acorn]

That is normally a ping/network issue (atleast I thought it was)

[fossil hollow]

interesting

[round ermine]

how do you hard reload

[fossil hollow]

go to developer tools, then right click the reload button

[round ermine]

I just figured it out

[kind lotus]

how do you change setting to make it where you get higher fps because the max i get is 180

[round ermine]

that's really good fps

[kind lotus]

@fossil hollow Might be a weird ask, but try signing in, changing your egg color, and playing a match

[fossil hollow]

sure

LMAOOOOOOOOO THAT WORKED

[kind lotus]

[fossil hollow]

thats crazy lmao how does my egg color have anything to do with connection....

[kind lotus]

haha your egg color was throwing up a weird code value so shrug

[fossil hollow]

o i c

[kind lotus]

so when you tried to connect to the server, it was seeing you as an invalid account

[fossil hollow]

Ah nice that makes sense lol

[kind lotus]

I would suspect it just was a weird glitch that came from having that color during a weird chain of events unforseen by everyone, but i would assume now that youre marked as valid, you can swap back to your old egg color

if that is NOT the case and swapping back breaks you again, shoot me a screenshot of your color with all the others and Ill let the devs know

[fossil hollow]

Ok got it 😄 thanks again

[kind lotus]

no worries man, enjoy!

[karmic blaze]

Singapore server is having ping spiking issues for a lot of people

[prime carbon]

Yeah

Just scrimmed on it, hitting 240 ping, usually 150

[karmic blaze]

usually 90ms for me but it's 300+ now and spikes every 4-5 seconds

[odd parcel]

blanks are happening way more than before, before wasn't too bad but now it is. Reloading doesn't work, clearing cache doesn't either

[subtle agate]

Same on germany

[somber heron]

Here in Killstreak.tv I came across this: It isn't the too long name thing, because I tried HALEGGLUJAH111 which has more letters then A Knighted Clown, and the Halegg worked. (A Knighted Clown is the name I was trying to put in) I think its probably just a glitch that can be fixed with a quick page reload, clear cache, or hard reload. Just thought might be good to put in. Have a great morning/afternoon/evening, Kryptc!

[lilac pivot]

i think this bug is going around for long time in shell shockers some times when you shot the shot does not doing damage or doing less then it should especially with the crackshot.

[celest eagle]

gm

[somber heron]

YA

[prime carbon]

Did you solve it with a clear cache and hard reload, because if not I think it is to do with the spacing and how wide the letters are rather than character count

[prime carbon]

Yeah these are called blanks, can be fixed by either empty cache and hard reload or switching to pistol and back

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[somber heron]

I did

[prime carbon]

Ahh must be a one off glitch, glad it was solved 👍

[lilac pivot]

ok i will try

[prime carbon]

@lavish acorn @harsh owl My hope in you seeing as you are both online but someone is basically going around "nuking" shell lobbies. Just disconnects everyone from the game, with the disconnection pop-up, hopefully you guys can do something as this is effecting more than one server xD

[misty chasm]

Video and console would be very helpful

[frozen anvil]

Uh we got this random dude nuking the servers

[lavish acorn]

If you see that happen, definitely get as much info as you can (console, maybe a pic of the error, etc)

[frozen anvil]

Yeah, I can explain. I had this small streak in ffa in us central, right? I got killed by a VIP guy. Then immediately afterwards, I got kicked, saying my connection was lost.

If it happens again, I'll send a picture here. Thanks!

[carmine siren]

People Skin hacking and the ShellShockers Hat, Frying pan, Horns Can be visible by skin Hacking - ShellShockers Some Pictures of the hats! https://static.wikia.nocookie.net/shellshockers/images/9/90/H20.png/revision/latest/scale-to-width-down/100?cb=20210110102124 https://static.wikia.nocookie.net/shellshockers/images/7/79/H21.png/revision/latest?cb=20210110102124 https://static.wikia.nocookie.net/shellshockers/images/4/43/H22.png/revision/latest?cb=20210110102124

[subtle agate]

it is actually true

[timber ginkgo]

They literally fixed skin hacks in the last update

[round ermine]

someones crashing the servers

[tacit steppe]

Ya there are continuous server crashers

[odd parcel]

It is Annyying #merc-zone message
@eager delta exposed the guy

[somber heron]

Yes I realized that

[eager delta]

i what?

[tacit steppe]

Shell Shockers continues to have game crashes, server disconnections. There is someone hacking the game so can you guys please fix it or shell might be doomed because of hackers 😦 This is in Us west servers but idk about others so can you guys please fix this issue.

[kind lotus]

@tacit steppe perhaps showing the console log should work

press f12 when in shell, or whenever the game crashes would be prefered

[tacit steppe]

no it is everyone bro

[kind lotus]

the devs know, but more information could be useful @tacit steppe

[oak fable]

Ok so I have had 3 crashes on west servers today and ik its not just me because I see the same people rejoining new lobby's right after the crash. I'm able to to find the previous map after this happens but my ping has been prefect throughout. Here is a console log.

[oak fable]

all these items were available at certain time interval and are not skin hacks but if you see this hat in a lobby thats skin hacks and please send a pic of that here immediately because that means its still possible to get player seen skin hacks *unless one of the people wearing it was a dev ofc

[old flicker]

nah bruh but someone thing is really wrong with those horns i have also seen many wearing them in pubs also it was not shared acc

[oak fable]

Everyone that uses a shared account denies that it's a shared account so that's not an good basis

[old flicker]

👍

[carmine siren]

Its skin hacks i have proof to a guy screen sharng skin hacks and wore merch hat, horns , frying pan to No Cap

[carmine siren]

thats what im telling u

[oak fable]

Can other players see this in lobbys?

[carmine siren]

yeah

[viral quiver]

awh

[carmine siren]

fr i dmed wiz to

[oak fable]

That would mean there is a new type if hack to get them because the only other player visible skin hack ik of does not work like that or someone just has a huge shared account because I'm surprised I have not seen that yet and I'm pretty sure we would have seen rarer or unreleased hats displayed by now

[carmine siren]

not other type of hack the guy showed me that he pasted something on console thingy

[oak fable]

Uuh that's just normal skin hacks. Only the user can see those.

[carmine siren]

yeah merch hat hrons frying pan can only be visible tho

[oak fable]

This is starting to contradict what you just said about players being able to see them so this whole thing is probably just a shared account.

[carmine siren]

Nah skin hacks bruh dm me ;-;

[odd parcel]

You exposed the server crasher guy

[prime carbon]

Just checking in, will try get more info if possible Faith but ty @oak fable, I had to go out to a wedding function so console was useful from someone 😁
I am no big brain but I don't think it helps, doesn't seem to throw up errors, just simply disconnects. If it reappears I am gonna do some recordings and maybe get a network log too sometimes helps.

After reading everything @carmine siren I think it is shared accounts too, send me what you got and ill see if it is a "hack" or "glitch"! 🙂

[carmine siren]

Its Skin hacks

[somber heron]

Its skin hacks. I have seen some too, but I dont remember who it was

[carmine siren]

ik its skin hacks ;-;

[carmine shore]

the icons ( like the instrgam and tiktok logos and when u click on it and u will get free hat) its not showing on the thing

and the notification bell thing, look https://drive.google.com/file/d/1f5-ctFAQd18oyKJtT7IuZpi4pZA4ZEd5/view

pls help

[kind lotus]

check your inventory first @carmine shore to see if you have them

[carmine shore]

i dont

i have all of them but the twitter hat, this happend very recently

[kind lotus]

do you have a account for all of the free stuff? (twitter, tik tok, insta etc)

[carmine shore]

what do you mean?

[kind lotus]

i mean like do you have account for twitter socials for bwd

[carmine shore]

no

[kind lotus]

if you dont have a account for something that means you cant get it. unless if you have a account

[carmine shore]

no like the icons are missing

did u look at the clip i sent?

[kind lotus]

maybe empty cache and hard reload will help, or showing console log can surely help @carmine shore

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[carmine shore]

im on macbook

[kind lotus]

do command + shift + j then @carmine shore to show console log

[carmine shore]

i did

[kind lotus]

just send a ss of warnings/errors from console log if you can

[carmine shore]

its showing me my downloads

I GOT IT

wait nvm

when i do empty cache and hard reload its just taking me too google play store

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[fossil hollow]

Seems like a lot of files arent working properly

[tacit steppe]

cause someone is freaking hacking the files

[fossil hollow]

LMAO

never mind it works now

also is shell being abnormally laggy for anyone

[fossil hollow]

can't repro D:

[woeful crystal]

i dont have a photo or anything but there is someone in west servers that has the ability to boot people from pubs. idk if they are doing it in other servers but it happened to me and a friend in a pub and people in the next obby i joined said they have been booted. i know its not a glitch because before i was booted somebody in the chat with a weird name said "your fake qin, time to be booted >:(" then i got booted. idk if its a new hack or whatever but i hope bwd finds a way to fix it

[woeful crystal]

This is the hacker^^

[kind lotus]

Bruh

[crystal haven]

Whole lobby lost connection from the game at the same time

[kind lotus]

So after the August update happened I have been playing in the servers and ever server I play in the connection gets lost. Wizard help.

[oak fable]

what server was this on?

[crystal haven]

USC

[old flicker]

i emailed bwd and didnt get any since 2 days

[misty chasm]

Weekend hence off for them since 2 days

[old flicker]

👍

[viral vessel]

ig skin hax doesnt work any more

[viral vessel]

ig u used skin hax and merch hat did work on u

[odd parcel]

i like that

[viral vessel]

cuz i have seen u in that hat

wth im getting 180ms on 50mbp/s wifi

[fast crest]

i keep glitching on shell shockers so that i can;t pick up amo

[sharp zenith]

switch to pistol the switch back and you should be good

[fast crest]

ye ik that, thats how i fix, also, i have problems on stuff because kids have pistol showing and they snipe us

[sharp zenith]

oh

you cant really get the pistol glitch anymore, because it has been patched. some people might have found a new glitch although pistol glitch mostly happens randomly.

[carmine siren]

nah its a nother guy

[viral sparrow]

Got booted from a usw game, i killed them, ended their streak, they said, ‘bye masterchick’ and i dced

[subtle agate]

it also happend to @woeful crystal

[woeful crystal]

yep

[viral sparrow]

:(

[oak fable]

day 2 of getting kick from lobby's every 5 mins

[somber heron]

Same

[indigo token]

@oak fable @subtle agate@viral sparrow Thanks for letting us know! We pushed a patch to address it - please let us know if it's working for you

[oak fable]

i have not had any problems today so it should be fixed

[old flicker]

i havent got email from bwd yet

[viral sparrow]

Don't have any problems! Thank you!

[final tundra]

About?

[old flicker]

acc transfer

[final tundra]

:o

[old flicker]

👍

[indigo token]

@old flicker It was a long weekend / bank holiday / stat day in Canada on Monday so you can expect a reply today

[old flicker]

ohh thanks :)

[final tundra]

Not sure, shell won't load and keeps doing this, I tried refreshing didn't work, only works now after a Hard Refresh + Cache Clear

[midnight flicker]

aha

[midnight flicker]

happens to me sometimes but yes its the hard refresh and cache clear that fixes it for me

[final tundra]

Alright nice. Thanks 👍

[sharp zenith]

hi

[bronze lichen]

hi

[cobalt stream]

I CANT GET ON MERC ZONE HELP PLEASE
[4:21 PM]
help
[4:22 PM]
OneSignalError.js:18 Uncaught (in promise) f: OneSignal: This web push config can only be used on https://merc.zone/. Your current origin is https://www.merc.zone/.
at Function.checkRestrictedOrigin (https://cdn.onesignal.com/sdks/OneSignalPageSDKES6.js?v=151506:1:243516)
at Function.<anonymous> (https://cdn.onesignal.com/sdks/OneSignalPageSDKES6.js?v=151506:1:243076)
at Generator.next (<anonymous>)
at r (https://cdn.onesignal.com/sdks/OneSignalPageSDKES6.js?v=151506:1:716)
[4:22 PM]
DevTools failed to load source map: Could not load content for https://merc.zone/js/main.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
main.js:2 The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page. https://goo.gl/7K7WLu
bY @ main.js:2
MY @ main.js:2
value @ main.js:2
(anonymous) @ main.js:2
(anonymous) @ main.js:2
i.onload @ main.js:2
load (async)
value @ main.js:2
value @ main.js:2
value @ main.js:2
(anonymous) @ main.js:2
(anonymous) @ main.js:2
i @ main.js:2
load (async)
(anonymous) @ main.js:2
G.e @ main.js:2
value @ main.js:2
7016 @ main.js:2
e @ main.js:2
(anonymous) @ main.js:2
(anonymous) @ main.js:2
(anonymous) @ main.js:2
(anonymous) @ main.js:2
main.js:2 fun-hooks: referenced 'registerAdserver' but it was never created

stuck on this screen

[indigo token]

Thanks for letting me know

[cobalt stream]

how do i fix it? :/

[indigo token]

Actually it appears like something we need to fix! Thank you so much for your report!

We will look into it ASAP this morning and post a fix to #merc-zone

[cobalt stream]

perfect, thank you

[indigo token]

#merc-zone is back up and kicking - was an issue with the accounts server

[prime carbon]

Not sure if its a small style error or not but p6in being indented?...

Also another style one 😭

[prime carbon]

Would it be kewl if I created my own patch for it Wiz? Or should I not bother 🤔

[high horizon]

this premium sign is a bit miss-placed i think...

and its the same thing for all the premiums i have

[timber ginkgo]

thanks now i cant use skull nade anymore

[prime carbon]

@high horizon I think it is with all the premium guns, meant to look like it is wrapped around I think

Actually yours looks worse, try reloading (empty cache and hard reload)

[high horizon]

realoaded-

i mean it doesnt bother me but still would be great if it got fixed

[prime carbon]

Yeah that looks more normal like the rest, but probably would still look cleaner a little higher up

Not sure who maintains the style side of the game, possibly Slobo or Ender, but if I find out ill be sure to pass it on if Wiz can't

[high horizon]

found another one like that

[kind lotus]

the duble name is till a thing

[indigo token]

Thanks for the bugs all! Looking at some fixes now

[copper iris]

this is still a thing

sir/ma'am please do something as I am not able to get to a game when login to account. obly able to enter a game and see the homescreen when not login intp the account. when login to account, this happens

pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeee

is someone hearing me?

[old flicker]

wait till someone replies

[copper iris]

till when?

[old flicker]

till then try clearing cache and hardreload

[copper iris]

i have done it severale times. wheni login only then thi shappens

can someone please listen to me?

why? just why r yall not listening? I am not playing ur games anyomore. thanks for all the years i wasted in shell shockers

[misty chasm]

Devs will reply when they are online , it is their sleeping time currently. They are Canadian time

[copper iris]

ok

😫 😩

[cobalt stream]

go into the developer menu (F12) > click on Console tab > you should see errors in there, copy and paste them here

[viral vessel]

wwelp

sg pubs are working for me but sg private maps doesnt work welppppppppppp

[prime carbon]

Really? Has it happened to you? If it does, please send a recording and or console log, might help!

[prime carbon]

Work just fine for me, @viral vessel and @copper iris try the following steps empty cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[final tundra]

I think it's when people disconnect (not leave) and then rejoin, sometimes the game still thinks they're in the game and then they rejoin.

[prime carbon]

Yeah that seems to sum up what happens, heard the phrase dced, I assume it means disconnected. Unfortunately happened to a guy three times in a scrim with me last night, will try and get a console log if it ever occurs to me but the player it happened to, was on extremely high ping, living so far from the servers so maybe it is simple miscommunication from client and the server

[viral vessel]

i joinied a whole new link

it just keeeps on showing connecting
i have to hard cache clear everytime thats quite stoopid it just only doesnt work for private codes pub is working perfect

[orchid quail]

Are you looking for amazing Blue Wizard Digital items, killers, hats, game codes, real world items and more?! Stay active in chat, reach Level 3 and then head over to our #🎁・giveaway channel for any current giveaways running!

[indigo token]

@copper iris Thanks for letting me know - I will recheck this now

Looks like it's loading for me just fine, and the servers also seem full. If you can, follow the strict hard reload steps above. If it still doesn't work, submit your console log and we can see more info about what is happening

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[indigo token]

Also worth mentioning trying in incognito is always a good troubleshooting step

@kind lotus fixed! Thanks for letting us know. Sometimes on rejoin Wizbot has some troubles!

@viral vessel Try incognito and let me know if you are still having the issue

Sounds cache related but worth confirming

[smoky osprey]

IDK if this is a bug or on purpose, but for me, when i use a random gen name, it appears different on my screen then on other people's screens

[prime carbon]

Can you give some more info please!

This can happen with safe username mode

[robust arrow]

it happens just like that to everyone unless you type the name (ex: procluck69)

[smoky osprey]

i dont use safe usernames

[prime carbon]

Well there you have it! Learn something new everyday, thanks beets 😉

[robust arrow]

i think. that is my expirience

[shell sentinel]

i opened up shell and nothing is loading, its stuck on the page to load @indigo token

[midnight flicker]

lol fr

[shell sentinel]

he said he will walk me through

[midnight flicker]

still no need to ping him. smh stupid slowmode

[shell sentinel]

hewwo @grave pollen also known as havok

[kind lotus]

Ur ping tho

[copper iris]

ok so these are the errors if someone knows how to fix them fic them pleaseeee

stuck on this whenever i lauch the website. only stucks when i have login with a account. If I have cleared chrome and all data I can play but without account. I tried to put account so many times but I can't login as it gets stuck here

[final tundra]

Reload?

[old flicker]

yes simple glitch ig

[fast locust]

.

[smoky osprey]

the bottom rectangle for the crosshair is bigger than the others

[kind lotus]

Hello there, just wanted you to know we see this and it's important to us, we're working to resolve it but I had a few more questions for you and things for you to try.

1. What happens if you try this in an Incognito window or a different browser?
2. I'm pretty new and haven't spent a tonne of time on Merczone, so forgive me if this is a silly question/not possible, but can you access your account in ANY capacity? Is it possible to maybe swap all of your customization to default and try a game?

[mental pagoda]

might have something to do with the account being used at another location

[cloud abyss]

so could u guys make jumping in #merc-zone more smooth; it is kinda of hard to jump onto boxes/on ledges and I get stuck...
Complex and the plane one and 2 temples r the worst, but the jumping could be made better like #🥚・shell-shockers or #castles-cc

[timber ginkgo]

Thanks now i can’t use the scope

[smoky osprey]

im happy to help

[kind lotus]

will do if i see it again

[sharp ledge]

In merc zone u can see where people are above u.. it shows by a shadow that looks like an X

[median ruin]

ye

[orchid quail]

Winner006#4171 muted ARMYMAY#9265 indefinitely.

[copper iris]

Bro listen this is the problem. I know u can play this game after removing account and clearing data from google/chrome but I want to save data of my account. I can play when i am not login in the game and I can play anonymously if I want but I want to play with account. Try to understand that I want to save my data and achievments in the account made by me. I was able to play it in my potato pc but here in laptop i am unable to login into the game as it shows this. So please if u have some knowledge pls tell.

#🐛・bug-reports message

please devs see these all messages of mine.

[fair lantern]

1/2, plz explain (only chat, other tabs, and extensions are blacked out

2/2, plz explain (only chat, other tabs, and extensions are blacked out

i received a shield at 2 kills, and the red glowing egg (dont really know what it is for) at 7 kills

[indigo token]

@fair lantern The kills persist after switching teams

[somber heron]

Oh I know why. So if you changed teams and had a 4 killstreak on the team before, then you switch, it wont show your killstreak, but when you get 1 more kill it will give you the shield. Same thing with the flashing red. If you have a seven killstreak and then switch and get three kills, you will get the flashing red. I had that question before too, but it is really a simple answer 🙂

[fair lantern]

i stayed on red the whole time... is there a way for the streak to stay between matches, i had a 3 then i left the map (before) then i get a 2 that comes with a shield...

[mental gust]

i cant open my shell

[misty chasm]

Try clear cache @mental gust

[somber heron]

Or reload the page

[somber heron]

In Sugar Shock, I got an orange , but when I got the match with it, which was 2 donuts, it did not give me the plus 5 seconds. It was at about 15 seconds left. Any ideas?

[fossil hollow]

If you select your game mode as "captula the spatula" or "teams", then press enter in the name box, you automatically go to ffa

[sharp zenith]

random guy floating

[viral vessel]

ikr

why the hell is sg spiking so badly these days

[kind lotus]

https://cdn.discordapp.com/attachments/774483066018070559/874147504516628520/Screen_Shot_2021-08-09_at_2.29.47_pm.png

[misty chasm]

Simple network issue, can be fixed by reload.

[kind lotus]

Thanks

[prime carbon]

Not just SG, has been experienced with all servers but SG the most, maybe wanna take a look Wiz?

[viral vessel]

thats some serious issue pls do look into that wiz

[karmic blaze]

the names sctꦿૢ→狙擊戰神 and 𝘼𝙧𝙞𝙚𝙨 ✪ ҉҉蔡҉໊ꦿ允҉໊ꦿ澤҉ were creating a slightly thicker name box on the leaderboard - something to do with those particular fonts ig

[prime carbon]

Oh damn you should see the worst of them, some take up to 3 lines worth of space. As a suggestion maybe limit the special characters because some of them can get really annoying with the hp showing up too on the leaderboard

[karmic blaze]

Interesting! First time I've seen this happen actually

adding on to triggered_monkey SG seriously needs some help 🤣 It's been way too laggy for an enjoyable ffa or scrim

[vocal crystal]

I already have twitter hat but the small notification still appears.

[fading lion]

if you highlight some or all of the press enter to chat text and press enter it sends it, and if you highlight it, you can drag it around

[queen fable]

I got the best pistol -__-

[prisma marsh]

So, theres this bug when you die while reloading, the sound effect stays and it scares me because I think someones around where clearly no one isn't.

[somber heron]

Its because those people were using special charcaters and fonts

[somber heron]

Reload of the page or clear cache should do it!

[karmic blaze]

I noticed that a long time ago. When you kill someone while they're in the middle of reloading, the sound effect continues even though they're dead. I think this is intentional though because if the sound effect cut off abruptly, it would result in different cut-offs throughout the whole lobby which would sound weird.

[fossil hollow]

That works in every text editor

[queen fable]

it didnt work

[somber heron]

Wow. Thats weird. How about a hard reload.

[queen fable]

wow its working now thx

[somber heron]

No problemo 🙂

[kind lotus]

I do understand you want to save your data on the account made by you, I'm not suggesting to just play anonymously, I'm just trying to diagnose what the issue might be, and sometimes the quickest way to find out what the issue IS is to find out what it ISN'T.
You didn't answer my second part; what happens if you swap all customization to default while signed into your account, ie weapon skins, player skins etc, and then try a game?
Mayhap some customization option is throwing up a negative value (we just saw this with a person in Shellshockers) and that worked for him

[fading lion]

Still a bug though

[fossil hollow]

how? its supposed to be an intentional bug

Its an easy way of moving text around, to highlight some stuff and drag from the blue highlighted part, certainly better than cutting and pasting lol

[fading lion]

but for the press enter to chat text? that you cant edit and you didnt type?

[fossil hollow]

oh right that part is a bug

[plucky yoke]

its from really long ago, ig its a means to help others know wht to do.

[warm kernel]

why is shell lagging sooo much my wifi is very good and i just power washed my chromebook like 1-2 weeks ago but its still super laggy i used ot have 50-60 fps normally now i have 20-40ish fps ot happy with this its super laggy i cant play normal maybe the game has a problem

[viral vessel]

its stuck in this screen when i opened it

[rocky temple]

Try clicking the x button on the gray bar under the puzzle piece and three bars

[indigo token]

@viral vesselcan you try logging into dev.merc.zone and let us know if it connects?

[kind lotus]

Wizo y’all still got UNTZ for sale in mobile

[indigo token]

Nice find!

Will remove this on the next update!

[meager cargo]

Android shell update? 👀

[indigo token]

We have had a bunch of bugs so crushing through them now - expect Android by September 15th at the very absolute latest

But could be in Canada as early as next week

[meager cargo]

Will be waiting

[somber heron]

Wow

[frozen anvil]

Wait what? Where are you?

I WANT MY WIZ BACK

[kind lotus]

it always happens in this map

[kind lotus]

do a hard relod and clear cachyn that should fix it

[viral vessel]

it works fine now ig it just needed a reload

[final tundra]

The BWD office is in Canada

[frozen anvil]

Ah, I thought he meant he was out on vacay or something lmao

[oak fable]

usaly happens if your computer cant handle the load of the map what map might that be?

[kind lotus]

Shellville

[prime carbon]

Empty cache and hard reload

[orchid quail]

Follow these steps to hard clear your cache in chrome

• Make sure you are on the right website
• Press F12 or CTRL+Shift+J
• ignore the developer options that come up
• Right click on the refresh icon on your page
• select Empty cache and hard reload

[copper iris]

Bro listen this is the problem. I know u can play this game after removing account and clearing data from google/chrome but I want to save data of my account. I can play when i am not login in the game and I can play anonymously if I want but I want to play with account. Try to understand that I want to save my data and achievments in the account made by me. I was able to play it in my potato pc but here in laptop i am unable to login into the game as it shows this. So please if u have some knowledge pls tell.

please devs see these all messages of mine.

@indigo token pls devs plsssssssssssssssssssssssssssssssssssssssssssssss

[late quail]

@copper iris Let's look at this. Can you press F12 and show the error logs?

[copper iris]

ok so

this hooman #🐛・bug-reports message

shadowfigure u know pc u tell me or u bad hooman

[late quail]

A server crashed when I sleeping, unfortunately. Can you try it now?

[somber heron]

try clear cache and hard reload

[shut wagon]

There's a bug related to gun ammo. I'm not able too fix it.

[misty chasm]

For shell shocker i assume. -
You can't pick up ammo even if gun is empty? @shut wagon switch to pistol then main gun , it should work. If not go to pause menu (pressing escape key) then switch weapon then play.
If this all doesn't work just refresh your game.

[shut wagon]

not like that.. its like when u click the play button, first the gun show the real ammo amount but when i fire it, the ammo number will drop drastically and not as expected.

[dense brook]

one of my biggest problems in shell shockers bugs are the frozen map or frozen egg glitches and it looks like everyone is not moving and u can not do damage to the eggs - lenz

[indigo token]

That sounds like you just totally lost connection to the server Lenz. How often does this happen. For us we would love you to submit your console log so we could see what is happening behind the scenes

[orchid quail]

How to look at your console log

When something goes wrong a console log is the best thing you can give us so we can help fix the issue. We are looking usually for any red errors but sometimes the whole report helps a lot.

In chrome:

• Press Ctrl+Shift+J
• Either copy the red errors and post here...
• Or right click on the console and click save as, then drag the saved file into this discord

[indigo token]

Really sorry all! Looks like the account server for #merc-zone has gone down again. We will get it back up ASAP but the main dev is afk currently

[fossil hollow]

Languages other than English don't have translations in the News panel

[kind lotus]

I was actually JUST starting a LOC pass yesterday, so theres a few other places I noticed missing translations too 😱

but it's being looked at and noticed 🙂

[fossil hollow]

lol k uSe gOoGlE tRaNsLaTe

[magic pond]

https://www.twitch.tv/graysocean/clip/TallScrumptiousParrotPunchTrees-99potNT_w7WcucAR

I have no idea if this was just a one time glitch or maybe even the grenade displayed partly the floor despite not being

but it might be a grenade bug

https://tenor.com/view/elmo-shrug-不造-i-dont-know-gif-5094560

[prime carbon]

Smort 👍