#technical-support
1 messages · Page 15 of 1
Are you currently an Ultra member?
You would still need to be a member to use multi-stream
ok. Thank you!
No problem
hi
Howdy!
anyone know of a way to keep track of wheel spins?
maybe a weird question, i have a solid pc but was curious if i could use my tab s8 ultra to be my streaming "pc"?
What is the most important thing to streaming? I'm just starting but just wanting to learn
Enjoy yourself that's an important one.
can someone help me
Hey everyone, how’s everyone going?
NOT GOOD I NEED HELP
Why is that?? Is everything okay??
NO STREAMLABS IS BEING WERIDDDD
Thats not good
YOOIU DONT SAY
Why is it being weird?
Huh??
I didn’t say you think you could help??
Ohk than
Huh?
Whats up?
my mini feed dont update and my youtube subs dont aswell
even when i get subs
it shows i gained a sub
Oh did you look at #1057658928365842512 ?
but mini feed dont come up on on youtube ashbored help center?
Yeah
theres nothing on my topic
Hello! very new to streaming!
Hi!
@solemn swift Please do not ping our mods. You can reach out in #support-info and someone will open a ticket for you as soon as possible.
He did answer you. Go to the tech support channel he tagged
I stream on a tablet through my pc. Does anyone know a widget/add on where I could draw on the preview and it shows in stream? Like play by play for a sporting event?
Good morning folks! 👋 ☁️
Hi everyone does anyone know if streamstickers sounds are DMCA Free ?
I’d reach out to Streamstickers directly on that. It seems they have a Twitter account.
Okay thanks
Anyone willing to offer advice on how to simplify my streaming process? With out going into it it's F***ed.
@drifting wagon
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Anyone @here experiencing issues going Live with Facebook? Ran a test when my sister's stream was having issues and both are affected.
Can't find anything online about a known issue. And the trouble shooting that comes up is 3 years old.
Alright, good chat. Sent in a ticket. Thanks for the help?
The largest species of stork is the marabou stork, with a height of 152 centimeters (60 inches) and a weight of 9 kilograms (20 pounds). A wingspan of 3.7 meters (12 feet) was accepted by Fisher and Peterson, who ranked the species as having the largest wing-spread of any living bird.
@viscid tide
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Hi was just wondering if anyone knew if its possible to have different size alert for donations? i know you can use browser source for different size for subscribers and gifted membership, but anyway to change alert size for donation sizes? for example $10 for small size alert and $100 for full size alert? this is for youtube btw using streamlab
Hey @river lantern you'd have to use widget URLs and filter the URL out depending on each browser source. So one alert box widget URL can be only donations and the other can be for everything else. The filter option is on https://streamlabs.com/dashboard > alert box > widget URL > filter on the right
thats what I did but it seems like you can only custom 1 size for one kind of donation. Like you mention “one alert box widget url can be only donations”, is it possible to have different sizes of alert within just donations?
If you're referring to variations being different sizes this wouldn't be possible unless you size the image itself to be bigger then the rest. You'd need to go a bit beyond what tools we have and be a bit creative to size these how you want it to be
noted, thank you for letting me know 😅
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
My bad. Won’t happen again
my audio quality sounds like its underwater when im live on twitch. how can i fix this?
Hi all my settings in live screen have gone
How do you add 3-4 songs to a scene. I might just be missing something simple but IDK
what is the best way to get more viewers in my stream on youtube? I have close to 3k subs but im unable to get more then 5 viewers for a whole stream
I'd say letting people request music is a good way for retention
okay thank you, i think another reason is because i dont stream anything that i post, i usually post sports related content but then i stream video games
You should turn your stream highlights into one compilation and post so you can show your viewers what they miss out on when they don't join
The fear of missing out is your friend
Wow thats a great idea
how should i get the highlights? I dont think youtube has a great way to clip things
I would say you can get your friends to help you by clipping your stream, or there are bots that can clip your stream for you even though they usually aren't free
If you are using Streamlabs Desktop you can use the highlighter: https://streamlabs.com/content-hub/post/introducing-highlighter-a-free-video-editing-tool-for-streamlabs-desktop
If you need help setting it up we can lend you a hand in #support-info just click help me
How can I have my gifted subs alert source separate from my other alerts (want to make gifted subs alert fit screen)
Thank You!
Hey guys, is there a way to flip your DSLR camera horizontally without picture or items with text turn backward. appreciate any response
how do i turn off webcam. i dont even have a source for it and it just turns on
@lofty lark Sorry, no self promotion or advertising allowed in here. Please see #rules
Hey I have an issue, me as broadcaster can't use cloudbot commands, users and moderators can, think it's weird that broadcaster as the highest user cant use commands
Most likely you have your own account connected for custom name. To avoid spamming the bot ignore messages coming from the same account as it's replying from. If you have any further questions, please create a ticket in #support-info
Yello?
I have a general twitch/streamlabs question for and idea I’m working on but I don’t know how to implement it. I’be heard of people having their stream set up to cause wacky effects like invert the screen upside down or controls etc but how is that done?
Is that something native to twitch like a feature or add on or a custom plug in from somewhere?
I have a concept of a challenge board I want to do but I’m not sure how to implement it
Couple things one I need someone familiar with Streamlabs to hit my DMs and if any of y’all are interested…
I posted a challenge I found for veteran support and posted it in #1054843805557325974
Unfortunately, there's some #rules against promotion and advertising. Even if it's for a good cause so those message will be deleted each time they are posted @neat bobcat
So what channel can they be posted in?! Because this is a very personal cause for me and I want to spread the word
We don't really have any channel suited for this. The only one would be #charity-streams. There's a pinned message on how to gain access to post there.
I need someone's help step by step on how to set up stream labs the youtube videos are not working please
We have a great Getting Started with Streamlabs Desktop guide: https://streamlabs.com/content-hub/post/getting-started-with-streamlabs-desktop
If you need technical assistance, hop over to the #support-info channel, click the Help Me! button, fill out the short form, and someone will be with as soon as possible.
If you just have general questions and don't need support, ask here and someone from the community will likely be able to answer.
does anyone know why i no longer see the studio mode option to have 2 screens, so that i can edit on one and stream on the other?
im on Mac M1
@orchid pewter Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
I need help. Where do I go?
Press the "help me" button in the #support-info channel and fill out that small form. I'll open a support thread for you. 
I don’t know my username or does it mean discord one?
It can be your username for your platform (Twitch, Youtube, etc.) but it that doesn't apply, feel free to just enter your Discord one, and I can gather any info that I might need once the ticket is open!
{1}
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Hello, I need help how to reset the StreamLabs configuration from 0?
hey im in the middle of launching a new streamining platform like youtube and tiktok would yall be able to have support for it???
.>
yo anyone know how to let elgato audio play through a discord screen share while on streamlabs OBS? I have voicemeter and need help figuring this out, been trying for awhile
i need help setting up remote control on Streamlabs OBS
gm!
i didn't want to raise a ticket for this so apologies if it's in the wrong place but just wanted to ask. Is it possible to split the audio of two chrome tabs so viewers hear one, but not the other?
May I ask why Streamlabs+Desktop cannot edid custom code?
No matter what code is applied, this warning will appear: Saving custom code can have potential security risks. Make sure you trust the code you are about to apply.
Can't it be changed back to the previous version? Or is there something wrong?
hi
hello
🥺
Morning everyone - I have a question about cloudbot and I may not be in the right spot here, but im wondering why the !followage command doesnt work for youtube live and if there any adjustments to the command line that I would need to make? it worked well on twitch. Im finding some of my commands didnt transition over to youtube streaming well
Hey the custom code feature is only meant to be used if you know how to code HTML/CSS properly otherwise if you're given code and it breaks your widget you may need to reach out to where you got the code from to fix it. Otherwise disabling this feature is best
Is there any way to auto populate the follower stream label or is this a manual entry every time?
Hi, follow age on Youtube doesn't exist unfortunately as it's up to Youtube API to provide that info but they don't
@next ermine Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
thank you - is there a list of approved commands available for youtube that I can reference?
Commands for Cloudbot? Everything shown in Streamlabs Dashboard when you're on the Youtube platform (you can switch top right to Youtube) will be the commands available basically. Everything under default and variables if you want to add custom commands
ok great thanks Ekso - appreciate you
Is there any way to auto populate the follower stream label or is this a manual entry every time?
@next ermine If you need help fill out a ticket in #support-info as shown from the bot message I linked previously
@cyan schooner Generally speaking updating your custom code on Streamlabs Dashboard would be best for widgets in case there are syncing issues from Streamlabs Desktop to Streamlabs Dashboard as Streamlabs Dashboard is where widgets are hosted and where the custom code is ultimately applied
But if you need further assistance and have trouble using Streamlabs Dashboard with your custom code fill out a ticket in #support-info
Good day everyone. My streamlabs obs does not play media files anymore. What can I do?
I can't log in to Streamlabs or Streamlabels. Chrome and Streamlabs are all up to date and I cleared my cache. It hasn't worked since I updated to Windows 11. I can't login to Twitch, YT, or using my Streamlabs ID. Every other platform seems to give me the option to log in.
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
I can't attach a video but when it shows the "Connect" screen on launch I can't click on the Streamlabs twitch or yt icons
Hi everyone please i need some to support me pleeeeees
head to #support-info
Dears good evning i have an issui that the donation alart working only as test only but when some one send donation to me it is not showing
Hi Silant,
Thanks for sending in a Ticket in #support-info We're currently assisting other customers, but we'll do out best to get to your chat as soon as possible. Please do not seek support in this channel - this channel is for non-support chat only.
My chat is not working on the left hand side of the app...is it down?
@grave stump Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
#support-info Any way to embed the merch store in a wix website page?
Hi @ivory stirrup that would be a channel but also there isn't a way to embed our merch into your site sadly, sorry about that.
If you'd like to submit a feature suggestion/request to our team you can do so here! https://support.streamlabs.com/hc/en-us/requests/new?ticket_form_id=1260806623850
Does anyone know, does Streamlabs OBS have support for Aitum?
Hello. I am having an issue with my audio mic. My viewers have mentioned that it has a faint echo. Any plausible solutions? I am using a HyperX Quadcast. My setup is ps5/Elgato capture card and streaming via pc. I am using a headset to talk to my party chat and hear game audio
Not sure if there is something in streamlabs I need to change. Thanks much!
@untold river Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
I'm having an issue with the emote maker all I'm getting is the 3 bars loading after clicking download , saves the emotes but then no download commences, tried on 2 devices and same issue
That's a known issue with Emote Maker at the moment. You may submit a ticket here to be notified when a fix is released:
Does anyone know how to be able to read the twitch chat on Streamlabs?
Hello!
yo so
how.. how do i get faster growth from diamond to legend than the 2 points per hour streamed?
because i don't exactly have 17.23 years to stream
any mods on?
question guys
ok im trying to stream mw2 and my stream gets choppy/stuttering when i turn my game fps limit past 60 fps and i want to be able to play at 165. how do i fix this instead of having to play at 60 fps
yes i am
,,, how old is your pc/console
i can give u a full spec list
its a pc i built. parts include cpu ryzen 7 1700x gpu evga 1660 sc overclocked 32 gb of 3200mhz ram 1 ssd 2 hdds motherboard is a rog b550
mk, how old is the computer. as for your choppiness, you should be outputting at 60fps to stream anyways. Twitch?
well kinda hard to say as i been upgrading ever since i got it. probs about 4 yro but everything inside is about 1 yro
mk. so your gameplay should be okay to be at 165 fps, i don't see the issue there. you should be outputting to 60fps in your stream like i said though.
the stream is fine untill i cut my games fps up to where i want it
common is 60fps
whats your resolution
base 1920x1080 output is 1280x720
mk.. nothing wrong there..
you may just be limited by your hardware to be able to have higher fps and stream it from the same rig..
would using a game capture with a laptop be beneficial?
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
ok so who do we ping then for issues that can't be solved by those...? cause the tech support thing asks for an error code, and what do we do if ther eisnt one?
if you're not sure what to post in a prompt, you can type N/A.
this channel is not for technical support.
mk
... dual rigging your stream might work though LG. a good capture card will help, just make sure your laptop has a good GPU to encode from for your stream.
hey i have question
it might sound dumb but how do i deactivate my camera on streamlabs
Heyy there
Hello
Hi we have a section follow for follow?
hey! does anyone know any stream package for survival games or similiar on streamlabs? i cant find any 😦
nope nothing like that
@drifting frost You can check out streamlabs university for tips on how to grow: https://streamlabs.com/content-hub/university
Is it any good
hello is somebody here who use SL Ultra? Have a question cause iam a bit confused about the payment oo
how do i claim my SL Ultra role?
{1}
If you are a Streamlabs Ultra Subscriber or All-Stars member
Link your Discord under integrations for access to our Ultra/VIP roles and private chats
:point_right: https://streamlabs.com/dashboard/#/settings/integrations
:star: upgrade to Ultra here: https://streamlabs.com/ultra?refl=discord
@desert briar Please reach out through #support-info or https://support.streamlabs.com/hc/en-us/requests/new and we'll be happy to answer any of your questions. Typically payments are better for the site than Discord.
@ocean roost ok, cause iam just surprised that my credit card activity shows a payment of 7 Dollars and 19 Dollars so together 26Dollar
Use the link above and our payment team will be able to assist you with that. I couldn't tell you.
alright
Is it possible to export watch-time and loyalty point data so that I can transfer it from Cloudbot to Chatbot?
@umbral bloom Hey there, it would not be possible I'm sorry those systems are entirely different
No worries. Thanks! 👍
since its not possible to make new community posts. Do anybody know how i can use the Social Media Reminder Videos as a Rotation that after every 5min for example it appears but like the timer area he play another video before he repeat with the first one again? oo
We have a guide on that about halfway down here https://streamlabs.com/content-hub/post/streamlabs-announces-new-free-social-reminder-animations-to-help-grow-your-channel @desert briar But if you have questions feel free to reach out in #ultra-support
@shrewd finch yeah thats what i did, but if i click in the "Image Set 1" Area the "Add Image" to add a 2nd one, he still always show the first one only
Is it possible to charge bits to be able to chat? I know sub only exists but I want viewers to choose either sub mode or be charged each time they wanna chat.
{1}
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
that's probably a good way to not get any chatters :x
Yeah, to me that would seem a bad way to get people to interact with your channel.
(And that's my personal opinion and not an official viewpoint of Streamlabs or any of the Volunteers here.)
Yeah. But Hogwarts legacy.
I was trying to avoid the trolls but also making money off their stupidity. But thinking about it that sounds like a terrible idea.
oh Hogwarts legacy
My advice with that would be to enable phone verification for your chat
idk where to ask but how tf do i do split audio
@wind blade ```md
Want to split your audio? Maybe you don't want the stream to hear your discord, music, etc..? This could be possible by using Virtual Audio Cables and/or VoiceMeeter Banana. See the link for various setup guides!
:link: <https://streamlabs.com/content-hub/post/advanced-audio-control-setups>
oh sweet
Or use Safe Mode: https://streamlabs.com/content-hub/post/introducing-safe-mode
i only want my viewers not to hear my spotify
This is a bit better of a guide https://streamlabs.com/content-hub/post/how-to-use-application-audio-capture for splitting audio
Gah, thanks ekso! I just realized that link is now a bit outdated.
wait im so confused
Check the guide that ekso posted.
If you need technical assistance, hop over to the #support-info channel, click the Help Me! button, fill out the short form, and someone will be with you as soon as possible.
Is there a place in this server where I can get people's opinion on how my stream looks?
Does anyone know, does Streamlabs OBS have support for Aitum?
Having a split canvas with options for vertical or horizontal outputs looks really cool
can someone help me i went live the other night my stream was working. last night tried to go live again it was just a black screen.
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
Is it normal that SL takes 7GB of RAM?
Hi, I'm looking in streamlabels for the option to put a daily subgaol that counts new subscriptions and resubscriptions. What would the widget be?
I am also looking for a subgoal but this would be monthly, what would the widget be? thank you
Hi
Not sure you can run 2 Sub Goals at the same time?
You just change how long you want the goal to last
My idea was to put, for example, a daily subgoal of 0/2 but that the subs and resubs count. I understand that I have to put a subscriber session but I don't know if it counts all or only the new subs
how do I make a donation thing
{1} fix FAQ's About Tips thru Streamlabs
Credit Card Tips:
- Tips take 2-3 days before they will be in the available balance.
- Withdraws take 3-5 days before the funds will show in your bank.
Credit Card FAQ's: https://streamlabs.com/content-hub/post/setting-up-credit-card-donations
PayPal Tips:
- Tips are sent directly to your PayPal account, we never touch them.
- E-Checks take time to clear on PayPal's end, before showing on our end.
PayPal Tips FAQ Page: https://streamlabs.com/content-hub/post/legacy-paypal-donation-setup
You can Setup your Tips Settings at: https://streamlabs.com/dashboard/donationsettings
Info about Credit Card & Unitpay Verification: https://streamlabs.com/content-hub/post/verification-for-tipsdonations-via-credit-card
o.o
@noble robin F4F is the worst thing a streamer can do
Hey I can’t log out of my primary account (twitch account) which I don’t have access to anymore, how do I log out so I can change it
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
I just installed Streamlabs and but the Twitch bubble won’t do anything after I clicked it
hey
hello
does anyone know what theCustom Branded Graphics is?
oh i have only just unlock on the 4th of feb this year
ooh very nice
I
Hola
I'm not sure, I've had it unlocked for a while but have never been able to interact with it
Y'all someone kick me out
what
Has anyone had any issues streaming Hogwarts? Streamlabs kept freezing on me (seemed to be anytime I entered a menu in the game) upload speed is 40 mbs all graphics were set to medium presets. Have a 3060 TI that should handle it pretty easily. Yet I keep freezing. Anyone having these issues?
/support
@humble quarry Happy to hear that the issue was resolved! Please try to not tag staff you aren't currently working with and use the appropriate channels. Deleted the message as it wasn't a game recommendation, but will forward it to pupper. 
sorry about that. i didn't noticed the channel name. my ticket was closed and he was the one who helped me & told me to let him know cause it was a odd problem so that's why i tagged him. sorry.
No worries, it happens ^^
anyone know how to stream 4:3 csgo stretch res on streamlabs? cant get it to work :,)
@charred hazel Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
hi
hewo
Howdy!
Hello. I need to enable and disable the delay during the broadcast. Is this possible in streamlabs OBS?
I had a quick question about Multi-streaming, What platforms does Multi-streaming currently support? I couldn't find a list anywhere and didn't see anything on the forums here, plus I can't make a post because they're down. Any help is appreciated
(waiting for Hislop to reply)
Multistreaming us supported for any of the platforms we support, Twitch, YouTube, Facebook, Trovo, or TikTok.
Yes. I figured you were replying and didn't want to step on your toes so to speak.
Awesome, thank you, is there anywhere this is posted so I can see if there are any updates multi-stream platforms?
Nah, you're fine
was accidental typing because I thought I was in game server 😂
Sorry, can you help me with this question? @gritty isle
Most options can't be changed once you go live. If the option is grayed out, then it can't be changed while you are live.
Yeah I checked this, it doesn't mention tiktok, but I got the main thing I was looking for, thanks!
Hello everyone. Is there a way to stream to a youtube playlist within streamlabs desktop or in combination with youtube studio (where it can be setup). How do I obtain an "unlisted" stream link before the stream starts? Thanks have a great day. Randy
You're welcome! Its difficult to multistream with TikTok include as their format is vertical (portrait) rather than horizontal (landscape).
For specifying the YouTube Playlist the video should appear in, set that up in YouTube Studio first. Getting the URL for an unlisted stream beforehand would (I think) only be possible with a scheduled stream.
Thank you Rufus!
You're welcome!
Close lightning and really loud thunder here just a bit ago. My dog is now glued to my side. He doesn't like loud thunder. Looks like its going to be stormy most of the day. Sigh. No walking today it seems.
Rufus, I sent YouTube studio on stream to playlist. Then YouTube is waiting for my encoder to start. Is there a way to click start streaming and stream labs and not have the new event box come up. So YouTube will just start streaming into the settings I sent in the studio?
It should pick up what you have setup in YouTube Studio but its been a long while since I've streamed and maybe things have changed. If you click the Event box in Streamlabs Desktop when you're going live, does it show the event you set up in YouTube studio?
(I'm away from my PC at the moment and thus can't test locally.)
[ See Step 8 here: https://streamlabs.com/content-hub/post/how-to-stream-on-youtube ]
The event drop down didn't show me the YouTube studio setup but maybe I need to update my software. Thanks again for your help
Download a fresh installer from the Streamlabs web site and run the installer as administrator. No need to uninstall first. If you still have issues, hop over to #support-info, click the Help Me! button, fill out the short form, and someone will be with you as soon as possible.
👍
Hey sorry to bother y’all. Trying to get my cam to load and was wondering why it’s taking forever to load. Is there a way to fix my properties from loading forever? I’ve redownloaded the application and that didn’t fix it
Hop over to #support-info channel, click the Help Me! button, fill out the short form, and someone will be with you as soon as possible.
Thanks a lot
You're welcome.
hey hey hey
hello
wasup
not much yourself?
Local folklore, possibly tied to early fur trapping forays into the valley, holds that the Ute Indian word “Yampa” was the English equivalent of “Bear’ and was the start of the dual-named river. However, the Yampa is a common plant with an edible root, akin to a carrot or onion, and part of the diet of local Utes.
How do I cancel? I can’t find an option to remove my card
@lime dock
We're sorry to see you go!
# How to Cancel Ultra
- To cancel your Ultra subscription, please navigate to the first link below (Or Click on the dropdown to the right of your Profile Picture > Memberships)
- Scroll down until you see "Manage Subscription"
- Across from that, you will see "Your Membership" click the underlined link.
- Here, you can go to "Change Plan," and you'll see a button that says "Downgrade Plan."
# Additional Notes
- Your subscription will not be billed on its renewal date.
- You will continue to have access to Prime until your membership runs out.
- If you have further questions or concerns about your subscription, please use the second link.
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- You can renew at any time!```
:arrow_right: Cancel here :link: <https://streamlabs.com/dashboard#/membership>
:arrow_right: Contact to cancel :link: <https://support.streamlabs.com/hc/en-us/requests/new>
According to my profile im@on a free member but yall have been charging me 5 a month for the past year
Someone owes me 60 bucks
@lime dock that is Streamlabs Pro. https://streamlabs.com/content-hub/post/streamlabs-pro
you will need to submit a ticket at the second link provided by the bot. to reiterate, we cannot assist with payment inquiries in Discord.
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Guys I need advice
:o
im having this issue too, has anyone found a solution?
i linked my tiktok via stream labs website
but when i click locate my stream key it opens tiktok through chrome and doesnt give me anything
Okay.. I have everything working the way they should be except for the overlay.. I have it working but it stopped working during the stream. Any fixes for this?
Hello, I would like to stream the hogwarts legacy game but I have fps loss, can you advise me?
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Am i remembering things wrong or wasn't there a way to force SDR with Video capture devices like a capture card?
Hey all
Quick question:
If I wanted to use performance mode, what does it do?
Been looking for info about this on google but I cant find any info (just how to enable it)
How do i cancel my subscription
@upper coral
We're sorry to see you go!
# How to Cancel Ultra
- To cancel your Ultra subscription, please navigate to the first link below (Or Click on the dropdown to the right of your Profile Picture > Memberships)
- Scroll down until you see "Manage Subscription"
- Across from that, you will see "Your Membership" click the underlined link.
- Here, you can go to "Change Plan," and you'll see a button that says "Downgrade Plan."
# Additional Notes
- Your subscription will not be billed on its renewal date.
- You will continue to have access to Prime until your membership runs out.
- If you have further questions or concerns about your subscription, please use the second link.
- We protect your privacy! As such, we cannot answer questions related to your payment in discord. Please follow the second link for any payment-related questions.
- You can renew at any time!```
:arrow_right: Cancel here :link: <https://streamlabs.com/dashboard#/membership>
:arrow_right: Contact to cancel :link: <https://support.streamlabs.com/hc/en-us/requests/new>
anyone managed to make Aitum Vertical work with Slobs ?
I use Streamlabs with Trovo. I was wondering if there was a browser source I could use to track elixir spells Ive recieved, like the donation tracker. If anyone knows of anything please let me know.
I think trovo botrix does something like that
Question. What software can i use to snip audio from youtube to use on my soundboard?
The Sailfish (Istiophorus platypterus) can can swim as fast as 68 mph (110 kph).
That is almost as fast as a cheetah runs on dry land. It’s incredible that any animal underwater can reach these speeds.
There are two main subspecies of sailfish: Atlantic and Indo-Pacific. They get their name from the dorsal fin that nearly spans the length of their bodies.
Lol
Good evening folks! 👋🏻
🌇
evening
Hello everyone 😄
hiya
how is everyone tonight
good you?
im good!
need help please my alerts don't work 😦
Is there away to do a freeze frame on streamlabs? I want to add a We’ll be right back screen. And have it display over a capture of what just happened on screen and my face cam.
So I take it that you cannot make this plugin work, and slobs are not going to implement it?
yo
Can someone help me out with this? I'm using AMD gpu and would like obs to capture the exact colours in my screen/display. I have this AMD setting called Display Color Enhancement: Vivid Gaming turned on, makes the games color look good almost saturated but not quite. It seems obs doesn't seem to capture this colour enhancement, any way/option to allow obs to capture this?
Has anyone else lost access to the Microphone Filters?
This may be a shot in the dark but do you know if slobs is still freezing while playing Hogwarts Legacy on PC? I took a couple days break off from streaming because I was so frustrated with slobs freezing on me 15 minutes into the stream. I’m trying to run a subathon today and just am worried there is still no fix between Hogwarts and slobs.
Yeah, I've been having some majoy lag issues with SLOBS lagging/freezing with my TikTok lives.. it's been happening all week long. When I use, TikTok Live Studio everything runs smooth so it's definitely something with SLOBS since monday/tuesday
Anyone can help with this?
@heady lodge Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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YOYO FAM
hello
Good afternoon folks! 🏙️ 👋 
{1}
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
How are you all :D?
I'm good. Thinking about some lunch.
ooh nice what you havin
ok
Happy Friday 
The usual sandwich. Sigh. Oh well.
Did someone got hit by that issue: When I open Streamlabs, it fils up my Local Disk to its limit. Can someone help me fixing the issue please? 🙂
:o
Yo can someone help me
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Hey I need help I’m new on laptop and I just got streamlabs but it says I need the grant permissions for mic and webcam but idk how in settings
Does streamlabs support tiktok alerts through the dashboard with a browser source like it does for Twitch?
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Good evening everyone, its so nice to meet all of you ❤️
you too
Hi there ! Wondering if anyone that is more experienced with Cloudbot & Loyalty Module can assist me with a custom command for !daily (that gives that user x amount of points)
Hey I need help I’m new on laptop and I just got streamlabs but it says I need the grant permissions for mic and webcam but idk how in settings
Twitch Tags not populating, says no data. any ideas?
{1} Need Help? 
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Is there a way to add browser sources to Streamlabs Console? If anybody knows thx 😊
Twitch tags is not popping up for me, it says no data. Any ideas?
you can type your tags and hit enter 
Quick question, not sure if this is the right channel to ask in…
Better to use x264 (cpu) or AMD’s AMF hardware encoding?
Ryzen 9 5950x
AMD 6950xt
help me @ocean roost
I'm a streamer on twitch platform and now i'm getting game capture black screen problem please help
@ocean roost
@unreal sluice
@soft vessel
@winter plank Do not tag people randomly please
@winter plank Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Do not tag people randomly please
no links
Hi
whenever i reopen the program it has me do the set up all over again. was there a new update that did something?
I ran into an issue of when I edit my alert box, there’s literally just no button to save my edits
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Hii im gemms
hello
I was wondering if there was a change in how tags are done? I notice the tags section is wiped clean as if I need to re-enter it again despite the fact that stream title and game are still set to what I had the last time I streamed.
Yes that is a new change
The update is to allow you to add custom tags
@glass whale I’m on my other account can you DM me.
Since I can’t access the ticket from here.. My screen isn’t working now….
Hi
@wary sparrow
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
hello
Hey all, Anyone had commands just randomly stop working?
not all commands just random ones. Tried resetting cloudbot changing the permissions etc nothing works. even added a new command and still nothing.
At an average size of 5.1 inches and weight of 3.5 ounces, the pygmy marmoset is considered the smallest monkey in the world.
Hey!
Looking for a Cloudbot command when a user types in !daily , they get given loyalty points. Something like give {to.user} 2500 {loyalty.name}
Hello - are there any known issues w/ Media Share right now? The public "media share queue" is broken (never loads, just spins) - the streamlabs.com/USERNAME/media-queue link that is.
hmm, must be some other stuff going on.. don't even see the normal menu bar on the tip page, etc.
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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when i go to dashboard nothing is loading for me except like analytics, the essentials and brand drop tabs nothing will load
like wt h
I NEED HELP
with what?
me too man, me too
I bought way too much butter and don't know where to put it all 😦
Ok so I’m new to the obs
And when I’m live on the obs it shows a black screen?
is there a way i can have the program remember my set up so i dont have to go through it each time i launch it?
my sources and scenes are all saved, its just i need to log in and change my layout every time i launch streamlabs and i find it incredibly annoying
did you set up game capture and make it capture?
Can anyone help me with muting my discord from my stream? I'd like to be able to play, have the stream hear me, but not the people in my discord server
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
Is the streamlabs tip page having issues at the moment? My chatbot page won’t load when I click the link to see all commands and whatnot
Haven't seen it mentioned here but streamlabs support confirmed there is an issue displaying BTTV emotes with the chatbox widget. Does anyone know if there is an ETA for a fix, and also can 7TV be enabled for the chatbox widget (regular OBS studio+streamlabs chatbox widget)
How do I do that… 0?0
Can someone help me fix an issue where if i alt tab off a screen to go to streamlabs the screen freezes?
e.g. youtube the playback just stops until i go back to youtube
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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What about add "Food Pic" in the Communtiy-FOR FUN?
Hiiii! Thank you so much for bringing this up - I love this idea. I'm going to pass this along to my team because I'd love to see a food-pic channel. 
You welcome and I’m new here too.
.
click on the + in "sources" to look for game capture
@night path Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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hi
hello
hi
Is it possible to auto enable "Replay Buffer" when I click recording? Not when I click stream?
Basically
"Automatically start replay buffer when recording"
@ocean roost Does that mean no 😛
@restive zinc Please do not post any links in chat unless requested by staff.
is it possible to control the sound on different outputs? if you have several flights at the same time, for example flight simulator! that I can turn down the sound on the output of the game! but not output on vpilot! Vpilot is a program for vasai where you communicate with people
@lusty oar Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Hey guys, how can I show different parts of the game on my scream?
I am streaming Marvel Snap, and I want to stream parts of the game so I can make a better viewing experience.
Anyone can help me please?
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Streamlabs won't let enter Twitch Tags anymore. When I click the search bar, it says "No Data".
Is anyone else having this issue?
Hi @cloud basin the new Twitch tag system for custom tags allows you to hit enter after typing out a tag to enter a new one. The "no data" is something we are working on
👍
@desert briar
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
sorry
hello everyone! its just for me or cloudbot store is offline? like its not loading correctly (my viewers can't acess store) .... does anyone with same problem?
Hi there 😊
I am trying to log into my Tiktok from StreamLabs but when I enter my credentials (on the first attempt) it said too many attempts and try again later. I made sure the info I enter was correct by re-logging into my Tiktok from the actual app and everything was fine.
Is there anything that can be done able this? Please help 🙏 😢
Hi @hard urchin this is a currently #known-issues we are investigating solutions for. If no login method works for you currently I'm sorry to hear that. We will have an update on this as soon as possible, check #known-issues when we push an update out.
Thank you 🙂
Hi @shrewd finch In my first comment, I was attempting to log in through my laptop, I tried again on my phone by going to #known-issues , there was a link, I clicked on it and it brought me to the same StreamLabs log in as the one on my laptop. The weird thing is, I was able to get logged in on my phone. I tried the link in #known-issues again through my laptop, but I ran into the same issue as in my first comment. Idk if this information helps identify the problem but I wanted you all to know.
hey i'm to this anyone able to help me setup streamlabs please i'm trying to set it up for playstation for now
RIP Brianna Ghey
Video capture game?
No no look for "Game Capture" it's under 'Display Capture'
Ok
It’s under the source tab right
Ok I did
Doi go live and check if it shows the game ?
don't go live yet play the game first to see if it shows
yes dm me it
Ok sent
Where do I go for help?
happy Valentine's day
Hello lately I’ve been having massive frame drops and a laggy stream ever since updating my streamlabs has anyone else experienced this? I stream on Facebook gaming
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Hello , how to add Discord as an application audio output capture in Streamlabs?
@snow beacon Add a new source -> application audio capture -> select discord.
If you are having any issues with this, please contact us in #support-info and we'll see if we can't help you get this sorted out.
not showing https://prnt.sc/_uI4V_ZusMJ4
@vast timber Please make sure you use the correct channel for the intended purpose. If you need assistance setting something up then contact us through #support-info.
Then create a ticket in #support-info.
Heya all! Has there been any talk of SL supporting the new Aitum Vertical plugin?
So I just downloaded stream labs on My Mac. However when I stream my screen is black
GM JUST JOINED
It won’t let me create a ticket
@ocean roost Thank you help
Hey! It's nice that you're thanking them but they may be off shift at the moment. However everyone always gets the feedback if you submit an experience form at https://forms.gle/y21sHdUmC6JbuoFq6 🙂
hey guys does anyone have the same issue as this, sometimes when i start my streams the ausio is shegged and it sounds robotic i have to reset streamlabs for it to work but it means i have to end my stream and have to set it all up again
How did you fixed it?
How to enable 7TV emotes on youtube, streamlabs chatbox I already checked all of them but still not showing
Hey, I have a quick question. Why are there bots on streams? e.g. "lurxx", "anotherttvviewer" and other ones
They gather statistics about streams. If you visit their Twitch channels, they usually have instructions on how to make them leave your channel.
how do i add discord vc to streamlabs console?
how do i add discord vc to streamlabs console?
if anyone knows pls tell me
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
Would also like an answer to this for twitch
Soooo streamlabs chatbot updated and it says i have to reconnect my twitch and bot but it isnt working
Its saying We have migrated these to use Twitchs REST API
Idk what that means
You have to generate new tokens for your streamer and bot accounts.
Game capture stopped working and I was unable to get it back on. Is there anything I can do to fix that issue asap?
Does anyone know if Stream labs ultra is a good upgrade over the free version of stream labs?
anyone know if they added the new amd encoder yet
What,
{1} Need Help? 
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hey guys
i dont really know where to ask this but im needing help to make sure i setup my stream properly
@gray shore Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Hi guyz. I did windows update and now i have stream labs audio delay. Help me pls
Sounds like you should either check out #1057658928365842512 , #known-issues or ask in #support-info
GM WORLD HRY
im alright just geting confused asf in phasmo you?
Just another beautiful day in FL
It is a beautiful day in FL indeed
Does anyone know how to get streamlabs console to work? I have ulta membership but cannot figure out what I am doing wrong.
@cerulean dew Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
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Good morning ( ◜‿◝ )♡
XD
Mornin y’all 🤘😈🖤
Is there anyone that can do an Face time walk threw with stream labs?
How do you rotate the camera from landscape to portrait? Camera seems to stay in landscape no matter what i do
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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@sick thorn We have a great Getting Started With Streamlabs Desktop Guide: https://streamlabs.com/content-hub/post/getting-started-with-streamlabs-desktop
hello, I'm making a donation screen follower screen, there is sound, but there is no image gif, I use obs
Might be layering issue. Move the sources higher in the Source list.
{1} ```md
Sources not showing on your screen/stream?
- You need to move the source that you can, or cannot see, in the Sources list as this is a layer system.
- Meaning, if you can't see something it isn't layered properly.```:arrow_right: Source Order - Refer to this gif here :link: https://i.gyazo.com/79f55004498e69f820ab5abbcd9bcf57.mp4
Depends on your budget.
:o
Can you still use Collab Cam if someone has normal OBS?
The streamer would need to use Streamlabs Desktop but their guests just click on the invite link they receive and use their own camera and/or microphone via that link.
Ah okay
hey guys! hope y'all's day is awesome & streams are going good
imma say no xD
would of been better if i wasn't dealing with problems almost 20 seconds apart
I think I saw somewhere that there is a way to make streamlabs change Twitch tags based on what game you are playing. Is this a thing? If so, where do I go to set this up?
Twitch tags are based out of Twitch. You can set Twitch tags on Streamlabs Desktop but automatically would be on Twitch only
We don't have a system for that, if you change game and it doesn't change on Twitch it'd be up to Twitch
anyone here that can help with setting up elgato with streamlabs havent used it in a long time and cant get it working
anyone here that can help me out
trying to get rdy to stream but cant get my elgato to work with streamlabs
@desert storm ```md
How to set up a capture card in Streamlabs Desktop```
This guide would show the basics of getting a capture card working in Streamlabs Desktop:
This guide covers black screen & audio issues with a capture card:
This guide covers how to set up an Elgato with a dual pc setup:
If you're using a chatlink cable to hear the party chat from your console, this video may help set that up:
Note: In most cases, you will need to Monitor+Output the audio from the capture device in Streamlabs Desktop
- This would be done via the advanced audio settings (gear to the top right of the mixer)
not getting it it to work
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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How can I see how much of my RAM that Streamlabs uses up when I stream?
@desert storm If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
You would check that in task manager @cloud basin
While I'm live?
it would be easier if i could talk to someone to walk me throuhg it
how do i add discord vc to streamlabs console?
if anyone knows pls tell me
Has anyone here been using the streamlabs music in their obs? It is great! The only issue I have been having is that if you jump to editor or somewhere else and then back again, the volume maxes out.
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
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Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
anyone know if there's a way to apply browser source URLs to Console streams? i wanted to use blerp sound alerts but i can't figure out where to put the URL through the Console site
Someone help me
just saying hello to everyone
Affordable Europe based online merch business? Merch printing?
hello i need some help on how to make a random challange pop up on my stream every 15 minutes but i dont think that is a #support-info issue so which channel can I seek help for it?
for some reason for the past couple months, i dont lose any frames 0.0% but then it randomly drops to 0 bitrate and stream completely DIES. I have to click End Stream and use Task Manager to close it
anyone else have this issue?
I thought my modem was the problem but I bought a new one and its still happening. 3 times this morning alone
0 bitrate is either connection problem or codec overloading.
Try reducing the quality of the stream see if that helps.
If you're using CPU rendering try to reducing to superfast or lower. Reducing the output resolution also might help.
I stream in 936p and have a 43 upload speed. It goes from a 6k bitrate to 0. That's super odd. It doesn't reduce, it doesn't lag, it just goes from 100 to 0 instantly and without warning
I run a 10900K and rtx 3070. I've run it the same way for almost 5 yrs using streamlabs so I'm just very baffled this is a thing all of the sudden
It's that on twitch? 936p is highly unusual format and twitch doesn't like when streaming bitrate goes over 6k even for a second.
I'd recommend changing the output to 720p and 5.5k, this way you ensure there's no reencoding happening on the twitch side.
Personally whenever I had 0 bitrate it was either some update or anti virus using all my CPU
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Idk if this is the place to ask but I’m curious if I can get streamlabs full functionality on Chromebook
negative, ghostrider. Windows 10 or newer.
macs work too 10.15 and up
Anyone know any cheap laptops that run windows 10 or newer then? This Chromebook ain’t doing it for me no more
You should really ask yourself if you absolutely need a laptop cause that is way more expensive than a desktop considering performance to cost.
Either works for me, whatever has best performance to price
Honestly would prefer a desktop I need a monitor anyways
Streamlabs Desktop is not supported on Chromebooks.
Yeah I'd suggest just looking into linus tech tips or something to get your bearings on what matters. You can start with a good mobo and CPU and later upgrade your GPU/ get more monitors.
Alright
Stram On
Hi!! Will streamlabs ever be available over linux?
Not that the Volunteers are aware of at this time.
Ok
I'll take a look if I can compile by myself. At the end it's nodejs
Did they move stuff around? I wanted to post my stream but dont see the open post-your-streams channel (or whatever it was called
we had a channel like that?
we have never had a channel like that!
{1} ```md
Streamlabs Discord Server Rules
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Family friendly Discord server! <No swearing> Please watch your language.
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- Remember, there are a lot of members on this server who also need help. Be patient when asking for help and try to find your own answers using the resources we provide. ```
oh wow, i swear there was a post a stream type channel. I honestly thought ive seen others. Ive got messages from members that this is the only mutual server im on so i assumed. I apologize
maybe i am mixing it up with another server and the #charity-streams channel
Thank you @jolly pine I apologize
no worries 
😂
Morning everyone. For some reason I am unable to post to the streamlabs support discord so I think I will ask me question here.
I am thinking of getting a laptp just to live streaming AND record from my other Gaming system, so I am wo0ndering whether the laptop can be efficient enough to live stream and record if it has this Iris XE gpu in the laptop. would be enough to ensure smooth live stream and record from my other gaming system>?
That depends on what capture card you're using.
You need to check the minimum requirements for your capture card.
I'm using the Elgato H60S
HD60S
it says minimum required is a GTX 600 GPU. And I have no idea how that can compare with the Irix Xe
iris Xe*
Looks like as long as the CPU is better than i5 4th gen you should be fine
hmm... ok, thankz.
I think iris xe is a newer version of Intel HD graphics, so it should be totally fine
so meaning even if the GPU is not strong enough, as long as the CPU is above i5, my elgato should be able to live stream and record fine?
Yes, it says here Intel HD graphics is supported
oh, I missed the intel HD there. hmmm
alright. thankz for your help, Sekkuar, your reply was super fast. 🙂
I'm glad to help
noe to look for one with iris XE and at a super cheap price. haha
Having problems connecting with stream lab console on Xbox
I am having an issue putting my web cam so it is round I have tried so many times pls help
yo, how do i swap from my gamer profile to my reg profile for streaming>
any ideas why streamlabs randomly mute my output sound or microphone?
yo. how tf do i edit the size of my webcam?????
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lol what a usefull support, if u dont replay to them coz ure busy doing something they just close your ticket 
Hello.
Good morning everyone! Have a blessed day filled with positivity and happiness. 💘
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can anybody tell me how to change my main platform from facebook to twitch?
log out and back in with Twitch
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Total duck populations were estimated at 34.2 million breeding ducks in the traditional survey area, 12 percent lower than 2019’s estimate of 38.9 million and 4 percent below the long-term average (since 1955).
The drop in duck numbers reflects the consequences of low production caused by multiple years of prairie drought, including 2021, which was one of the most severe and widespread in nearly 4 decades. But the survey revealed some bright spots for duck populations and provided optimism for good production this summer and carry-over of favorable pond conditions into fall and winter.
Is there a way to allow Cloudbot to use emotes for "!" commands?
More specifically follower/sub/bit emotes
The only work around I found on Reddit was to pay for Ultra & use a custom account as a bot that is subscribed to your own channel but that would also fall under artificial inflation in Twitch TOS
You can use follower emotes by just having your bot account follow your channel naturally, but there's no way to use sub/bit emotes unless you pay
Also doubt twitch will complain about the free money anyway
you might want to ask jeff bezos for permission first but gifting a sub to your bot is pretty normal to do
I don't have Ultra though to have a bot account
You could use the same streamer account for the bot and that would give you access to all emotes but some of the bot features might not work
Why will streamlabs app not connect to Trovo & the desktop will not stay connected to Trovo if closed out? Everything is up to date
Heya. I've got a question for an issue happening on someone else's behalf since they are live currently. Would Tech Support be the right channel still?
that options not available without Ultra
Yesterday Streamlabs was working fine for me; however, everytime I have started Streamlabs today, it is prompting me to setup it up. I go through the process of setting it up again and associate it with my Twitch account and it works fine. But when I close it out and open it up later it repeats the setup process again. Has something changed recently that is causing this?
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Hello, How do I start a new thread in self help? I clicked on the role page but I am not getting updated and I can't seem to find any other channels for getting help. I am not trying to ask in here since there are channels for it....I just can't type or post there :/
If it's a technical issue you can ask in #support-info else just ask it here I guess
Yeah I guess i'll submit a ticket soon after more trial and error. Thankfully I don't stream till sunday. if it's gonna fail glad it's not on a live day.
hello all , anybody else have problems with their sound alerts ?
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anyne working today ;d ?
Hi all, new to Streamlabs, and want to use mobile app for streaming. Is there a way to multistream to 2 Facebook accounts at once (a page and a profile)? I want to stream to both my personal profile and a page I manage at the same time. I'm happy to pay for Ultra, but only if this can be done 🙃 Thanks in advance
can someone help me, ive connected my hd60s to my xbox but its not working it just shows black screen
How do I get my ultra role and whatnot?
Hi! I'll link those steps below for you. 😄
{1}
If you are a Streamlabs Ultra Subscriber or All-Stars member
Link your Discord under integrations for access to our Ultra/VIP roles and private chats
:point_right: https://streamlabs.com/dashboard/#/settings/integrations
:star: upgrade to Ultra here: https://streamlabs.com/ultra?refl=discord
Thank you
Either need to turn off hdcp or your resolution/refresh rate is too high for your capture card.
You probably want to ask for help in the elgato community though
Can I raid a channel from streamlabs iOS?
Is it normal that I can’t link my YT Account in my Streamlabs Account?
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Chinchillas can poop up to 250 times per day. They usually poop most of the time that they are awake. Chinchillas have 9 to 14 inch (23 to 36 centimeter) long bodies and 3 to 6 inch (7 to 15 centimeter) bushy tails. Females weigh up to 1.76 pounds (800 grams) while males only weigh about 1 pound (0.5 kilogram). That means you would need 1,136 female Chinchillas to have a ton of Chinchillas.
o.o
thanks, i have reported it now
That's a lot of poop
Agreed! One ton of female Chinchillas will poop ~250,000 times in a day. This is something to consider before trying to take care of this many Chinchillas.
Darn
I need help on how to connect My ipad to stream
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@desert briar
If you are a Streamlabs Ultra Subscriber or All-Stars member
Link your Discord under integrations for access to our Ultra/VIP roles and private chats
:point_right: https://streamlabs.com/dashboard/#/settings/integrations
:star: upgrade to Ultra here: https://streamlabs.com/ultra?refl=discord
Ok, ty
@desert briar
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i ahve ultra
congrats
I’m having an error pop up not allowing me to connect PayPal lite, saying an email can’t be attached right now. I go live in 20 minutes and my lively hood literally depends on this function
@velvet flare If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
@desert briar
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
at https://streamlabs.com/dashboard#/settings/account-settings/import is at Deepbot the Instructions link ( https://docs.google.com/document/d/1NkBe98D-DNSBrUi4JgbWosvtLtRfmFOIvrbRTU4TzkY/edit?usp=sharing ) dead ( was from Google because of Violations of Terms of Service deleted )
I have made a report to the team about this. If you have further questions feel free to bring them up with the support team in #support-info Thank you!
Hi
Aloha!
Why do my videos look lower quality than others, like less frames mine looks 30fps when this guys looks 60fps
Some experts will tell you that the human eye can see between 30 and 60 frames per second. Some maintain that it’s not really possible for the human eye to perceive more than 60 frames per second.
the human eye can still tell the diff
I wouldn't call people on steam forums "experts"
The true experts are the people that eat a lot of carrots as it is good for your eye health.
Can someone help me by chance with an issue I am having on Streamlabs Desktop 1.12.5?
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You do not have any guides for my issue
If you say what your issue is then people would have a better chance to help you
I was able to submit a ticket, I resolved my issue.
But anyhow, it was because I had stream preview instead of editor display in the layout editor.
Hey uh, can someone help me quick with a capture card audio issue?
I read through the known issues and articles but could not find anything to help me.
I have multiple audio coming from my capture card in the media mixer
You probably added the capture device source more than once
Hello, I have a old notebook with AMD GPU (dual video card R5 or something), OBS and Streamlabs don't recognise my GPU, I have latest drivers, old drivers, Twitch studio show my AMD GPU, my question is, any had this problem before or know how to resolve?, how can use OBS or Streamlabs with old GPU?, thanks
Is anyone having problems with flipping the camera in streamlabs android app
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I was streaming and someone joined and said I STEAL YO LIVER
is this something normal of Streamlabs?
i mean, people are weird on the internet.
Did they actually steal your liver tho
I remember that Youtube video of Charlie the Unicorn. They stole his kidney. 🥹
HELLO, I HAVE NOT RECORDED LINKS TO YOUTUBE AND TWITCH WHERE TO find THEM
HELLO, I HAVE NOT RECORDED Stream labs Music LINKS TO YOUTUBE AND TWITCH WHERE TO find THEM
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So apparently power director isn't allowing me to use any file type besides .pds, does anyone have any suggestions on video editing apps I can use to for example combined 2 clips into one clip that was recorded off stream not on a stream? Since I was told streamlabs desktop doesn't have that feature yet.
Bring us a shrubbery! 
a lot of people use davinci resolve. however i'm not sure what you mean by Streamlabs Desktop can't do that. In highlighter you can upload your clips that are on your computer and then drag them around accordingly, add transitions, etc. https://streamlabs.com/content-hub/post/introducing-highlighter-a-free-video-editing-tool-for-streamlabs-desktop
Just not really sure what exactly you need to edit. If it's just combining two things, then bam that works. If it's a little more than that then maybe not
Uh idk why someone else that was helping me in my ticket said that wasn't the case then.
what is the ticket number? (nvm i found it)then i can share that info with them just in case they forgot. But in general highlighter can only add transitions, add music, and adjust clip sizes. it can't do like color alteration, etc
So many updates after being away from the PC for a week. Sheesh! 
@noble flare
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how am I gonna see the chats !
Do you need technical assistance?
hello my name is JiJi.
I'm from Japan.
nice to meet you!
Hello
Hi, I am having an issue with twitch app, so I stream with streamlab of course, I was normally used to monitor the stream chat with Twitch app and while using it, it was always on the display, active. Now, after a while the phone screen gets off, so I can’t actively keep an eye on the stream. Previously the app was not turning off, don’t know what changed. Can someone help?
Howdy! 👋
My bitrate is very unstable and idk what to do. I have a decent internet connection of 400mbps download and around 100 upload yet my bitrate keeps going down. Help?
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i wanna use custom font for my alerts through the css code thingy, but anytime i try and get the css through websites it doesnt work due to it being opentype font instead of truetype font, any ideas on how to change it? everytime i think i do i get a message saying "font isnt a valid font file" or smthing
@desert briar ```md
Using Custom Code (HTML/CSS/JS) in your alerts/widgets and/or using the Streamlabs Dev API.
- Unfortunately custom code is not something we give support for, due to that vast amount of possibilities at play.
- We'd suggest taking time to learn how HTML/CSS/JS works if you would like to do advanced customizations. <links below>
- Most of the Widget Themes in the Themes Tab in Streamlabs Desktop use custom code, which you could install then browse through the code.```:arrow_right: Tutorials at: https://www.w3schools.com/css If you prefer video tutorials: https://www.youtube.com/user/thenewboston/playlists
:hash: If you're looking for information about the Streamlabs Dev API, you can find our API Documentation at: https://dev.streamlabs.com/
is there any easy way to add a kill counter for your stream?
Depends if you're using Streamlabs Chatbot ( https://streamlabs.com/desktop-chatbot ) or Streamlabs Cloudbot ( https://streamlabs.com/dashboard#/cloudbot/mod-tools ).
either of these options enable me to put it on the screen continuously and update it easily?
Chatbot more so than Cloudbot. Both have counters. With Cloudbot, the counter can be incremented or decremented and displayed in chat only. In Chatbot, only the streamer or a moderator can increment or decrement the counter and it provides the result in a text file that you can then use as a source.
FYI: Chatbot is a separate download and install for Windows only and only works with Twitch or YouTube.
If you want more information about Chatbot, click the link above or visit the Streamlabs Chatbot discord. There's an invite link in the #rules channel.
how do i make my recordings look smoother
Is there any way to change which twitch account your Streamlabs ID is linked to in Streamlabs Console?
Welcome
Welcome!!
does anyone know if you can randomize a custom response from Cloudbot?
Hi i have streamlabs setup and everything im just having trouble streaming it though my xbox
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so basically get a windows computer, a capture card or use streamlabs console
Use the 8 Ball Module and customize the responses.
Hello i am very new at streaming, and i was wondering if anyone wanted to help me out a bit 😄
Dang, having issues with my audio still. For some reason the capture card audio is going to my desktop audio and audio input capture audio.
I could use a hand if someone wants to help?
If you need help with something just ask
Click on the three dots in the capture device sound mixer and select advanced audio properties.
There check if the capture device is not marked as "monitor and output", if it is, change to "monitor only" to send only to desktop or "monitor off" to send only to the steam and not to the desktop
Ok so if I change it to monitor off to send only to the stream and not the desktop the stream should be able to hear the game audio now and as long as I have set up that way?
If you see the lines moving on the mixer then the stream can hear it
I can yes, okay so that's good. Thanks so much, will try and test this out tonight.
Thank you so much!
No problem
@neat bobcat
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hello everyone, is there a way to capture only the sound of a specific browser window? I use youtube as bg music for my stream, but I also want to watch videos on facebook from time to time and dont want those to be heard on the stream.
I was hoping for someone to join a vc with me so i can ask some questions and adjust some settings
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Have you tried using Stream Deck+ with Wave Link? That should do the trick for you.
have not tried that. don't have one. lol. I thought I can do it on the streamlabs settings or something. anyways, thanks for the response.
@unreal path Make sure to not post any links not requested or any advertising/promotions according to #rules
Just add the window capture as you would normally but make it hidden behind the other sources. You'll have the sound but nobody will be able to see it.
No need to buy expensive toys for that lol
Just ask your questions... If someone knows the answer they will answer.
If you want a step by step guide instead look for one on YouTube.
Good morning streamers! 
hello people!!
ups
😂
Hello
hi gusy i have problem whne i install overlay on streamlabs is dont show why ?

o.o
where can i add to tickets made on the website?
I have a ticket number but I don't ssee where to search it
If you sign in via the page here on the top right: https://support.streamlabs.com/hc/en-us/requests/new
you can see activities of your recent tickets by clicking your profile picture and selecting "My activities". Otherwise the team will reach out via the email you set!
@ivory coral Sorry to hear that. However, this is not the place to ask.
Oh ok im sorry
My replay buffer is set to the max amount yet it only saves around 45 seconds, does anyone know how to make sure it saves at minimum a few minutes?
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can someone help me? i have a VST Filter Error if i start Streamlabs its crashed with a error reafier_standalone.dll hast stoped working
i already reinstall streamlabs
Hey does anyone know when the stream labs dashboard login page will be back it gives me error saying they are experiencing issues. I need to delete my prime subscription from my twitch account connected to Streamlabs.
@desert briar Not the place for that!
im tryna figure out good settings for streaming but i dunno
hi
anyone that could help me with a issue i got i cant get the chat box to show when in game , anyone that know how to fix it? XD
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any idea how to not allow streamlabs to hear discord and only me?
Hey streamers, what’re your goals for this week??
Stream longer than 2 hours
hi i wonder if anyone could help me the twitch vod not working anymore anyone knows why?
?
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Why will my streamlabs not let me log in on twitch or the streamlabs site?
@solar plank
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hey anyone, is it possible to do sound alerts with twitch channel points using slobs?
Evening Everyone
I don't think streamlabs has any tool for that.
There's a third party bot called creatisbot that has this feature, among others. Look for that if you're interested, you just add a browser source to your streaming software and then setup everything on their dashboard.
So I added a super chat and added text to speech to it but it's echoing for some reason everytime it speaks.
@vivid sedge could be the same problem they had ^
Yeah doesn't work
Then you might have added the browser source twice
If I could ask; is there any thoughts on further development of the Cloudbot ?
I can see HUGE potential for it & it's already brought my community in tremendously on Youtube livestreams.
Alternatively; if there is a suggestion/feedback form I'd be happy to fill that out for future upgrades too
Hey guys and gals, new to streaming. Looking for any good recourses anyone has on setup, I’ve found a ton of great stuff on YouTube so far. Thanks in advance.
1st Q. I have linked my YouTube channel, but it wouldn’t let me link my new channel. I had to link my other channel it seems which is non stream related
Anyone know why I can’t withdraw my tip I got?
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If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
Good morning/afternoon/evening, how is everyone? Also, to anyone getting ice or snow today, be extremely careful especially if in or around the Chicago area because they're getting deadly amounts of ice today. I personally don't live in the Chicago area but I'm friends with someone who does not just online friends I even met him at his work in real life last year in May.
heyyy everyone
Hey if i subscribe with Streamlabs now? Will it expire the same time the following month?
It expires at the end of the day a month away from now (so it would be the 22nd of March at the end of the day in UTC)
thanks cool person
yooo
Hellos
how u doing
good you?
nope sorry
Good morning streamers! 👋🏻👍🏻💪🏻

Afternoon Rufus
Hi! Does anyone know where can I post a doubt about streamlabs? Thanks 🙂
Anyone know how i use or collect my allstar rewards? curious about custom branded graphics for onyx!
@winter nexus If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
uhhh dose streamlabs have a phone number
fr
i just gotta fix one issue its when my stream goes blurry and idk why
{1} Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
ik its the bit rate and i already played with that
most likely a bit rate issue check your internet out with a speed test
ok
i did its 900mbs pre sec up and down
Low bitrate is mostly caused by bad connection, but it can also be caused by encoding overloading.
Check the CPU/GPU usage
if you hav 900 down it should be 90 up but that shouldnt be a issue at all
If you're having an issue with pixelation we're happy to help in the #support-info channel. There we can help.
But this is for general chatter and not to get help. Like asking for recs on video editing software like someone asked the other day
ok sorry so
That's not a rule at all. Each ISP have their own ratios. Mine is 300 down 150 up for example, there's ISPs with same ratio for both.
i understand that but when i go to self help there's nothing there that would help
you click the help me button like in teh directions > fill out the info > we come in and help 🙂
in email
no, it's all in here
where do i find the help me thing
it's a button toward the bottom
so how would i find the diagnostic report code
it's in the form faq but https://gyazo.com/fe600c14d97f3d02827c8a522a4e0964
ok it dose not tell me How i get the code
did you actually press teh upload diagnostic?
yes
then it would pop up with the code to copy and paste in there
@drowsy oxide is your stream setting set to cbr if not thats your issue
dose it really take that longed to upload the diagnostics
No not really
yes its been set
if you can't upload it right now you can submit the ticket without it
Big oopoof i tried!
Thanks for the help
same to you
ye it just keeps spinning
then you can just write "can't upload it" or something like that
it says its gonna upload it to yall
yeah it may eventually go but we can work without it. it does make things a lot easier but you can continue without adding it in
can i give it to you guys after i summit it
yup!
ok great Thanks for the help
@umbral beacon
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Hi is there a room where i can ask a question for obs? thank you
OBS Studio? They have their own Discord if you need technical assistance with OBS Studio directly: https://www.obsproject.com/help. If you need technical assistance with Streamlabs in OBS Studio, click the Help Me button in the #support-info channel and fill out the short form; just put N/A on items that OBS Studio doesn't have like the Diagnostic Code.
Hi guys A quick bit of advice needed! I had a issue tonight where I could not multistream to facebook. If I set the stream to FB only it would work fine but as soon as I added Twitch and Youtube it wouldn't go live on FB no issues with the other sites and no error regarding Fb not going live!! Has anyone experienced this recently I have logged in and out several times and it Will not multi stream to Facebook at all. Any suggestions are greatly received
@vocal magnet Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
Ive had the same happening to me
so the chat latency still exist
for youtube
does anyone haves any fix about it?
it's over 3 months now
Hallo please help me. How get stream/recording start/stop beep on Streamlabs?
Streamlabs Desktop doesn't currently have a sound notification for starting or stopping streaming or recording.
No plugin?
@crystal haven
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Nope, sorry.
Anyone else's donation link not working?
Been days for me on YouTube, Twitch donation link works fine
currently cooking rn
How do I move individual sources on streamlabs that I already made into a folder I created if they're not already in a folder?
See this post in #patch-notes: #patch-notes message
Oh ok, well do you know how I would go about having the folder listings collapse but when I need to re expand them to show again do that?
Click directly on the folder icon itself.
left click or right click? I tried to but didn't work but I believe it was the left click on my mouse that I tried
Never mind figured out the issue
Hmmm. That’s strange. Hop over to the #support-info channel, click the Help Me! Button, fill out the form, and someone will be with you as soon as possible.

hey all, anyone having issues going live on Facebook? I've been trying for 2 days and unable to see my live...
Hi there! I'm getting this reported by quite a few users - I'm so sorry about that. Could you reach out in #ultra-support so I could grab some information from you?
hello i could'nt find any information in the self help center could someone answer help or point me in the right direction ! im trying to use the streamlabs console! but when i try to go live via the xbox it says "i need to link a subscription to my account " but xbox doesnt offer a streamlabs subscription ?
@steel ridge Need Help? 
Check out our #1057658928365842512 to find guides on how to solve your problem
#known-issues is a great place to check out to see if it's an issue the team is currently working on
If you can't find what you need, join us in #support-info and click the Help Me button
Any Tip (formerly Donation), Subscription, Payment or Merch issue please submit a ticket here: https://support.streamlabs.com/hc/en-us/requests/new
https://streamlabs.com/console
Streamlabs Console allows you to Stream directly from your console. There is a fee (either by itself or with Streamlabs Ultra) and we do have a 7-day free trial on the link above.
Yes I have ultra but xbox isn't give me the option to go live with streamlabs
Hi! I responded in your support ticket, and I think I can probably help you get this squared away. 😄
Oh thank you !
Scrambled eggs came out well but alas I burned the toast. Sigh. 🥚 🧅 🍞 ☕️
random question - can alert box do TTS without donations & bits? Just a channel point redemption TTS (without a 3rd party plugin)?
I couldnt find the answer in self help so, why doesn't discord display the "streaming" status when I am and have streamer mode enabled?
This would be something on Discord's end - I would reach out to their support for further guidance on this!
Anyone ever have an issue where you change your image and sound for the follow alert but it shows up as the default? All the other ones changed for me except the follow
Hi there! Could you reach out in #support-info? I think I know the issue you're referring to and can assist you!
Having trouble getting Sons of the Forest to work on my Stream
Is it loading for anyone else?
If I owned it I could help 😂
Streamlabs Support Update 
We're currently seeing higher than usual chats come into Support. Please bear with us while we work through these chats and tickets in the order that that they were received - responses may be delayed.
There was an issue with users in EMEA Countries involving Facebook not going live when using the Streamlabs Multistream service
Status:
Fix rolling out now 
Can someone help me
If you need technical assistance, please hop over to the #support-info channel, click the Help Me! button, fill out the short form, and someone will be with you as soon as possible.
What's a easy way to cancel my prime sub it won't let me login.
It shows a error page when I try logging in with twitch on streamlabs.com than takes me to a error page.
Thanks
Hey I'm new!
Howdy! 👋🏻
yo is anyone able to help me set up my stream labs if you are please dm me
@sharp dust This video should help you out with getting started with Streamlabs Desktop: https://www.youtube.com/watch?v=d--1z_W9IVw
The Streamlabs YouTube Playlist of Short Tutorials can be found here: https://www.youtube.com/playlist?list=PLNqq3_wAj1iBLgWoGw9MrM9_Ts0KewtMK
We also have our guide here with more tips for getting started with Streamlabs Desktop: https://streamlabs.com/content-hub/post/getting-started-with-streamlabs-desktop
We highly recommend just taking the time to watch the videos in #440687097427525642 to learn more about the program.
You can search for your issue on https://streamlabs.com/content-hub/support for further assistance.
Is there a way to add other peoples' webcams to your layout? Like for a podcast?
How would you access their webcam in the first place...?
You're probably talking about a video call right? In that case just add a window capture for the software receiving their video feed and add a crop filter as needed
Or use Collab Cam.
That’s a goot rool
We need to see streamlabs have the ability to link your streamlabs account to rumble
Is there a way to make a store item redeemable once per stream?
is it worth using streamlabs?
or is obs better?
because i dont wanna give my card info to them i dont trust
I've heard OBS is better, but I've always used streamlabs
hey does any know how to add docks
ive just started streaming on kick and it doesnt show my chat in Streamlabs
for me obs is better i use it everyday
Where can i suggest features for the streamlabs bot? With the feedback and ideas form?
You don't need to do that for either of them 🤔
How do I create YouTube shorts videos using streamlabs? Or would that be a #support-info chat question?
Streamlabs Desktop is free.
Is it possible to have cloudbot list the full list of commands users can use? i feel like thye will have no idea i've even turned it on otherwise!
Don't know if there's an automatic way of doing that but I just created mine manually listing everything in the response of a custom command
Hey yeah, this was literally what I was going to do! Was just being lazy 😛 thanks
Yes! https://streamlabs.com/<username>/cloudbot where <username> is your Streamlabs username
Submit a ticket to give feedback! 👇🏻
@white mango If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
Amazing! Thank you
I don't have a streamlabs username I dont think, just linked to twitch @gritty isle
And Setup Streamlabs ID option always fails for me
Your Streamlabs username is the same as the channel name for your Primary account in Streamlabs. If you only have your Twitch account linked in Streamlabs, your streamlabs username would be your Twitch channel. 😉
If you need assistance with that, please send us a ticket. 👇🏻
{1} If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
using my twitch name i get stuck on an infinite loading screen
Mine just seem to load forever too
While my profile picture flashes on the screen
Yep same
Yes, that’s strange. I checked yours and indeed it does that and obviously should not. Can you please hop over to the #support-info channel, click the Help !e button, fill out the form, and someone will be with your shortly.
Will do thank you!
Yes, I can help with this if you hop into that channel! I'm free! 😄
Thank you Bratley! Not sure what’s up with these pages.
Am I able to just connect my youtube account? or do I have to do the advanced settings?
Have you ever used Streamlabs before? If not, log in with your YouTube account in Streamlabs Desktop and that will get things setup for you. Or you can login at the Streamlabs web site using your YouTube channel.
{1}
Click the :gear: at the bottom left of Streamlabs Desktop. Then the logout button should be at the bottom left of the popup as shown:
https://i.gyazo.com/d85a0f693148ea5b9e4c6b03d7cbf703.png

