#technical-support

1 messages · Page 15 of 1

heavy mango
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ALguien que hable español para aclarar una duda?

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Anyone knows why streamlabs 1.12.5 don't let me do multistreams?

agile owl
heavy mango
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No

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even if i have other platforms linked? (at least one more)

agile owl
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You would still need to be a member to use multi-stream

heavy mango
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ok. Thank you!

agile owl
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No problem

desert briar
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hi

gritty isle
desert briar
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anyone know of a way to keep track of wheel spins?

silver inlet
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maybe a weird question, i have a solid pc but was curious if i could use my tab s8 ultra to be my streaming "pc"?

vague ore
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What is the most important thing to streaming? I'm just starting but just wanting to learn

agile owl
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Enjoy yourself that's an important one.

desert briar
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can someone help me

nova dove
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Hey everyone, how’s everyone going?

desert briar
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NOT GOOD I NEED HELP

nova dove
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Why is that?? Is everything okay??

desert briar
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NO STREAMLABS IS BEING WERIDDDD

nova dove
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Thats not good

desert briar
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YOOIU DONT SAY

nova dove
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Why is it being weird?

nova dove
desert briar
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YOU DONT SAY

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you think you could help?\

nova dove
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I didn’t say you think you could help??

desert briar
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im asking

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@agile owl can u help me?>

nova dove
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Ohk than

agile owl
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Huh?

agile owl
desert briar
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even when i get subs

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it shows i gained a sub

agile owl
desert briar
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but mini feed dont come up on on youtube ashbored help center?

agile owl
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Yeah

desert briar
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theres nothing on my topic

agile owl
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Thats all i can do to help im afraid

pine eagle
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Hello! very new to streaming!

gritty isle
solemn swift
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@everyone

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Anyone know why when i installed a theme it deleted all of my sources?

stray citrus
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@solemn swift Please do not ping our mods. You can reach out in #support-info and someone will open a ticket for you as soon as possible.

solemn swift
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okay sorry

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can u answer me?

pine eagle
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He did answer you. Go to the tech support channel he tagged

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I stream on a tablet through my pc. Does anyone know a widget/add on where I could draw on the preview and it shows in stream? Like play by play for a sporting event?

gritty isle
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Good morning folks! 👋 ☁️

thick sundial
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Hi everyone does anyone know if streamstickers sounds are DMCA Free ?

gritty isle
thick sundial
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Okay thanks

normal lance
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Anyone willing to offer advice on how to simplify my streaming process? With out going into it it's F***ed.

wispy latchBOT
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@drifting wagon
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

split narwhal
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Anyone @here experiencing issues going Live with Facebook? Ran a test when my sister's stream was having issues and both are affected.

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Can't find anything online about a known issue. And the trouble shooting that comes up is 3 years old.

split narwhal
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Alright, good chat. Sent in a ticket. Thanks for the help?

silent glacier
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The largest species of stork is the marabou stork, with a height of 152 centimeters (60 inches) and a weight of 9 kilograms (20 pounds). A wingspan of 3.7 meters (12 feet) was accepted by Fisher and Peterson, who ranked the species as having the largest wing-spread of any living bird.

wispy latchBOT
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@viscid tide
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

river lantern
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Hi was just wondering if anyone knew if its possible to have different size alert for donations? i know you can use browser source for different size for subscribers and gifted membership, but anyway to change alert size for donation sizes? for example $10 for small size alert and $100 for full size alert? this is for youtube btw using streamlab

shrewd finch
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Hey @river lantern you'd have to use widget URLs and filter the URL out depending on each browser source. So one alert box widget URL can be only donations and the other can be for everything else. The filter option is on https://streamlabs.com/dashboard > alert box > widget URL > filter on the right

river lantern
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thats what I did but it seems like you can only custom 1 size for one kind of donation. Like you mention “one alert box widget url can be only donations”, is it possible to have different sizes of alert within just donations?

shrewd finch
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If you're referring to variations being different sizes this wouldn't be possible unless you size the image itself to be bigger then the rest. You'd need to go a bit beyond what tools we have and be a bit creative to size these how you want it to be

river lantern
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noted, thank you for letting me know 😅

wispy latchBOT
dusty ingot
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@desert briar Sorry, don't post links without permission #rules

desert briar
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My bad. Won’t happen again

visual adder
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my audio quality sounds like its underwater when im live on twitch. how can i fix this?

thick sundial
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Hi all my settings in live screen have gone

sonic iron
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How do you add 3-4 songs to a scene. I might just be missing something simple but IDK

pseudo portal
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what is the best way to get more viewers in my stream on youtube? I have close to 3k subs but im unable to get more then 5 viewers for a whole stream

lethal jacinth
pseudo portal
lethal jacinth
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The fear of missing out is your friend

pseudo portal
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Wow thats a great idea

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how should i get the highlights? I dont think youtube has a great way to clip things

lethal jacinth
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I would say you can get your friends to help you by clipping your stream, or there are bots that can clip your stream for you even though they usually aren't free

tight snow
minor burrow
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How can I have my gifted subs alert source separate from my other alerts (want to make gifted subs alert fit screen)

mighty prairie
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Hey guys, is there a way to flip your DSLR camera horizontally without picture or items with text turn backward. appreciate any response

austere owl
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how do i turn off webcam. i dont even have a source for it and it just turns on

ocean roost
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@lofty lark Sorry, no self promotion or advertising allowed in here. Please see #rules

open drum
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Hey I have an issue, me as broadcaster can't use cloudbot commands, users and moderators can, think it's weird that broadcaster as the highest user cant use commands

ocean roost
marble wadi
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Yello?

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I have a general twitch/streamlabs question for and idea I’m working on but I don’t know how to implement it. I’be heard of people having their stream set up to cause wacky effects like invert the screen upside down or controls etc but how is that done?

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Is that something native to twitch like a feature or add on or a custom plug in from somewhere?

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I have a concept of a challenge board I want to do but I’m not sure how to implement it

neat bobcat
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Couple things one I need someone familiar with Streamlabs to hit my DMs and if any of y’all are interested…

ocean roost
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Unfortunately, there's some #rules against promotion and advertising. Even if it's for a good cause so those message will be deleted each time they are posted @neat bobcat

neat bobcat
ocean roost
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We don't really have any channel suited for this. The only one would be #charity-streams. There's a pinned message on how to gain access to post there.

hearty pagoda
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I need someone's help step by step on how to set up stream labs the youtube videos are not working please

gritty isle
# hearty pagoda I need someone's help step by step on how to set up stream labs the youtube vide...

We have a great Getting Started with Streamlabs Desktop guide: https://streamlabs.com/content-hub/post/getting-started-with-streamlabs-desktop

If you need technical assistance, hop over to the #support-info channel, click the Help Me! button, fill out the short form, and someone will be with as soon as possible.

If you just have general questions and don't need support, ask here and someone from the community will likely be able to answer.

orchid pewter
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does anyone know why i no longer see the studio mode option to have 2 screens, so that i can edit on one and stream on the other?

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im on Mac M1

wispy latchBOT
tribal meadow
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I need help. Where do I go?

stray citrus
tribal meadow
stray citrus
carmine ginkgo
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Hello

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Thx for invite me

wispy latchBOT
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{1}
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

lean forge
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Hello, I need help how to reset the StreamLabs configuration from 0?

polar arrow
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hey im in the middle of launching a new streamining platform like youtube and tiktok would yall be able to have support for it???

agile owl
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.>

chrome escarp
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yo anyone know how to let elgato audio play through a discord screen share while on streamlabs OBS? I have voicemeter and need help figuring this out, been trying for awhile

desert cargo
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i need help setting up remote control on Streamlabs OBS

ocean roost
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@mystic pewter No links or advertising, please. #rules

noble robin
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gm!

glossy girder
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i didn't want to raise a ticket for this so apologies if it's in the wrong place but just wanted to ask. Is it possible to split the audio of two chrome tabs so viewers hear one, but not the other?

cyan schooner
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May I ask why Streamlabs+Desktop cannot edid custom code?

cyan schooner
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No matter what code is applied, this warning will appear: Saving custom code can have potential security risks. Make sure you trust the code you are about to apply.

Can't it be changed back to the previous version? Or is there something wrong?

wise stag
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hi

agile owl
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hello

cyan schooner
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🥺

shrewd epoch
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Morning everyone - I have a question about cloudbot and I may not be in the right spot here, but im wondering why the !followage command doesnt work for youtube live and if there any adjustments to the command line that I would need to make? it worked well on twitch. Im finding some of my commands didnt transition over to youtube streaming well

shrewd finch
next ermine
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Is there any way to auto populate the follower stream label or is this a manual entry every time?

shrewd finch
wispy latchBOT
shrewd epoch
shrewd finch
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Commands for Cloudbot? Everything shown in Streamlabs Dashboard when you're on the Youtube platform (you can switch top right to Youtube) will be the commands available basically. Everything under default and variables if you want to add custom commands

shrewd epoch
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ok great thanks Ekso - appreciate you

next ermine
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Is there any way to auto populate the follower stream label or is this a manual entry every time?

shrewd finch
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@next ermine If you need help fill out a ticket in #support-info as shown from the bot message I linked previously

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@cyan schooner Generally speaking updating your custom code on Streamlabs Dashboard would be best for widgets in case there are syncing issues from Streamlabs Desktop to Streamlabs Dashboard as Streamlabs Dashboard is where widgets are hosted and where the custom code is ultimately applied

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But if you need further assistance and have trouble using Streamlabs Dashboard with your custom code fill out a ticket in #support-info

outer musk
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Good day everyone. My streamlabs obs does not play media files anymore. What can I do?

safe isle
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I can't log in to Streamlabs or Streamlabels. Chrome and Streamlabs are all up to date and I cleared my cache. It hasn't worked since I updated to Windows 11. I can't login to Twitch, YT, or using my Streamlabs ID. Every other platform seems to give me the option to log in.

wispy latchBOT
safe isle
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I can't attach a video but when it shows the "Connect" screen on launch I can't click on the Streamlabs twitch or yt icons

lethal walrus
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Hi everyone please i need some to support me pleeeeees

lethal walrus
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Dears good evning i have an issui that the donation alart working only as test only but when some one send donation to me it is not showing

proper totem
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Hi Silant,

Thanks for sending in a Ticket in #support-info We're currently assisting other customers, but we'll do out best to get to your chat as soon as possible. Please do not seek support in this channel - this channel is for non-support chat only.

weary ermine
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My chat is not working on the left hand side of the app...is it down?

grave stump
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same issue here, any fixes?

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every time i run the streamlabs i will have this

wispy latchBOT
ivory stirrup
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#support-info Any way to embed the merch store in a wix website page?

shrewd finch
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Hi @ivory stirrup that would be a channel but also there isn't a way to embed our merch into your site sadly, sorry about that.

hearty vessel
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Does anyone know, does Streamlabs OBS have support for Aitum?

untold river
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Hello. I am having an issue with my audio mic. My viewers have mentioned that it has a faint echo. Any plausible solutions? I am using a HyperX Quadcast. My setup is ps5/Elgato capture card and streaming via pc. I am using a headset to talk to my party chat and hear game audio

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Not sure if there is something in streamlabs I need to change. Thanks much!

wispy latchBOT
sharp summit
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I'm having an issue with the emote maker all I'm getting is the 3 bars loading after clicking download , saves the emotes but then no download commences, tried on 2 devices and same issue

proper totem
uneven tartan
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Does anyone know how to be able to read the twitch chat on Streamlabs?

kind totem
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Hello!

limber cradle
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yo so

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how.. how do i get faster growth from diamond to legend than the 2 points per hour streamed?

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because i don't exactly have 17.23 years to stream

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any mods on?

quick moat
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question guys

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ok im trying to stream mw2 and my stream gets choppy/stuttering when i turn my game fps limit past 60 fps and i want to be able to play at 165. how do i fix this instead of having to play at 60 fps

limber cradle
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uhh...

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are you streaming and playing on the same machine

quick moat
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yes i am

limber cradle
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,,, how old is your pc/console

quick moat
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i can give u a full spec list

limber cradle
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please.

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and the age. because that will matter here too.

quick moat
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its a pc i built. parts include cpu ryzen 7 1700x gpu evga 1660 sc overclocked 32 gb of 3200mhz ram 1 ssd 2 hdds motherboard is a rog b550

limber cradle
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mk, how old is the computer. as for your choppiness, you should be outputting at 60fps to stream anyways. Twitch?

quick moat
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well kinda hard to say as i been upgrading ever since i got it. probs about 4 yro but everything inside is about 1 yro

limber cradle
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mk. so your gameplay should be okay to be at 165 fps, i don't see the issue there. you should be outputting to 60fps in your stream like i said though.

quick moat
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the stream is fine untill i cut my games fps up to where i want it

limber cradle
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go to your output settings

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Video*

quick moat
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common is 60fps

limber cradle
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whats your resolution

quick moat
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base 1920x1080 output is 1280x720

limber cradle
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mk.. nothing wrong there..

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you may just be limited by your hardware to be able to have higher fps and stream it from the same rig..

quick moat
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would using a game capture with a laptop be beneficial?

jolly pine
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@limber cradle please don't tag users, #rules

wispy latchBOT
limber cradle
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ok so who do we ping then for issues that can't be solved by those...? cause the tech support thing asks for an error code, and what do we do if ther eisnt one?

jolly pine
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this channel is not for technical support.

limber cradle
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mk

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... dual rigging your stream might work though LG. a good capture card will help, just make sure your laptop has a good GPU to encode from for your stream.

cursive herald
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@elder finch Sorry! No promo, please check the #rules

mortal sedge
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hey i have question

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it might sound dumb but how do i deactivate my camera on streamlabs

graceful moss
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Heyy there

agile owl
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Hello

noble robin
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Hi we have a section follow for follow?

stiff veldt
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hey! does anyone know any stream package for survival games or similiar on streamlabs? i cant find any 😦

agile owl
ocean roost
drifting frost
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Is it any good

desert briar
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hello is somebody here who use SL Ultra? Have a question cause iam a bit confused about the payment oo

wise stag
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how do i claim my SL Ultra role?

wispy latchBOT
ocean roost
desert briar
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@ocean roost ok, cause iam just surprised that my credit card activity shows a payment of 7 Dollars and 19 Dollars so together 26Dollar

ocean roost
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Use the link above and our payment team will be able to assist you with that. I couldn't tell you.

desert briar
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alright

umbral bloom
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Is it possible to export watch-time and loyalty point data so that I can transfer it from Cloudbot to Chatbot?

shrewd finch
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@umbral bloom Hey there, it would not be possible I'm sorry those systems are entirely different

umbral bloom
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No worries. Thanks! 👍

desert briar
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since its not possible to make new community posts. Do anybody know how i can use the Social Media Reminder Videos as a Rotation that after every 5min for example it appears but like the timer area he play another video before he repeat with the first one again? oo

shrewd finch
desert briar
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@shrewd finch yeah thats what i did, but if i click in the "Image Set 1" Area the "Add Image" to add a 2nd one, he still always show the first one only

uneven tartan
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Is it possible to charge bits to be able to chat? I know sub only exists but I want viewers to choose either sub mode or be charged each time they wanna chat.

wispy latchBOT
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{1}
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

agile owl
gritty isle
uneven tartan
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I was trying to avoid the trolls but also making money off their stupidity. But thinking about it that sounds like a terrible idea.

agile owl
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oh Hogwarts legacy

shrewd finch
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My advice with that would be to enable phone verification for your chat

wind blade
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idk where to ask but how tf do i do split audio

wispy latchBOT
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@wind blade ```md

Want to split your audio? Maybe you don't want the stream to hear your discord, music, etc..? This could be possible by using Virtual Audio Cables and/or VoiceMeeter Banana. See the link for various setup guides!

:link: <https://streamlabs.com/content-hub/post/advanced-audio-control-setups>
wind blade
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oh sweet

gritty isle
wind blade
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i only want my viewers not to hear my spotify

shrewd finch
gritty isle
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Gah, thanks ekso! I just realized that link is now a bit outdated.

wind blade
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wait im so confused

gritty isle
wind blade
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im just rlly stupid bc i dont think im doing it right

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ive read it

gritty isle
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If you need technical assistance, hop over to the #support-info channel, click the Help Me! button, fill out the short form, and someone will be with you as soon as possible.

flint osprey
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Is there a place in this server where I can get people's opinion on how my stream looks?

hearty vessel
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Does anyone know, does Streamlabs OBS have support for Aitum?

hearty vessel
#

Having a split canvas with options for vertical or horizontal outputs looks really cool

main void
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can someone help me i went live the other night my stream was working. last night tried to go live again it was just a black screen.

wispy latchBOT
hoary vigil
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Is it normal that SL takes 7GB of RAM?

thick fox
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Hi, I'm looking in streamlabels for the option to put a daily subgaol that counts new subscriptions and resubscriptions. What would the widget be?
I am also looking for a subgoal but this would be monthly, what would the widget be? thank you

covert laurel
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Hi

hoary vigil
thick fox
fallen lark
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how do I make a donation thing

wispy latchBOT
#

{1} fix FAQ's About Tips thru Streamlabs
Credit Card Tips:

PayPal Tips:

You can Setup your Tips Settings at: https://streamlabs.com/dashboard/donationsettings
Info about Credit Card & Unitpay Verification: https://streamlabs.com/content-hub/post/verification-for-tipsdonations-via-credit-card

agile owl
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o.o

plucky pine
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@noble robin F4F is the worst thing a streamer can do

unreal crescent
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Hi

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Quick question

leaden quarry
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Hey I can’t log out of my primary account (twitch account) which I don’t have access to anymore, how do I log out so I can change it

wispy latchBOT
unreal crescent
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I just installed Streamlabs and but the Twitch bubble won’t do anything after I clicked it

cedar sedge
#

hey

agile owl
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hello

cedar sedge
#

does anyone know what theCustom Branded Graphics is?

agile owl
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Haven't unlocked that one yet

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I get it in August of this year D:

cedar sedge
agile owl
#

ooh very nice

kind totem
#

I
Hola

stable ibex
kind totem
#

Y'all someone kick me out

agile owl
#

what

serene solar
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Has anyone had any issues streaming Hogwarts? Streamlabs kept freezing on me (seemed to be anytime I entered a menu in the game) upload speed is 40 mbs all graphics were set to medium presets. Have a 3060 TI that should handle it pretty easily. Yet I keep freezing. Anyone having these issues?

scenic blaze
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hola

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cuantos hablan español aqui jajajajka

sterile birch
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/support

ocean roost
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@humble quarry Happy to hear that the issue was resolved! Please try to not tag staff you aren't currently working with and use the appropriate channels. Deleted the message as it wasn't a game recommendation, but will forward it to pupper. KevHeart

humble quarry
ocean roost
#

No worries, it happens ^^

charred hazel
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anyone know how to stream 4:3 csgo stretch res on streamlabs? cant get it to work :,)

wispy latchBOT
polar dirge
#

hi

vital oak
#

hewo

gritty isle
#

Howdy!

neon ermine
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Hello. I need to enable and disable the delay during the broadcast. Is this possible in streamlabs OBS?

desert shard
#

I had a quick question about Multi-streaming, What platforms does Multi-streaming currently support? I couldn't find a list anywhere and didn't see anything on the forums here, plus I can't make a post because they're down. Any help is appreciated

gritty isle
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(waiting for Hislop to reply)

agile owl
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lol

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it was because i was typing wasn't it D;

gritty isle
#

Multistreaming us supported for any of the platforms we support, Twitch, YouTube, Facebook, Trovo, or TikTok.

gritty isle
desert shard
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Awesome, thank you, is there anywhere this is posted so I can see if there are any updates multi-stream platforms?

agile owl
#

was accidental typing because I thought I was in game server 😂

neon ermine
gritty isle
desert shard
swift kraken
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Hello everyone. Is there a way to stream to a youtube playlist within streamlabs desktop or in combination with youtube studio (where it can be setup). How do I obtain an "unlisted" stream link before the stream starts? Thanks have a great day. Randy

gritty isle
gritty isle
swift kraken
#

Thank you Rufus!

gritty isle
#

You're welcome!

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Close lightning and really loud thunder here just a bit ago. My dog is now glued to my side. He doesn't like loud thunder. Looks like its going to be stormy most of the day. Sigh. No walking today it seems.

swift kraken
#

Rufus, I sent YouTube studio on stream to playlist. Then YouTube is waiting for my encoder to start. Is there a way to click start streaming and stream labs and not have the new event box come up. So YouTube will just start streaming into the settings I sent in the studio?

gritty isle
swift kraken
#

The event drop down didn't show me the YouTube studio setup but maybe I need to update my software. Thanks again for your help

gritty isle
swift kraken
#

👍

eager willow
#

Hey sorry to bother y’all. Trying to get my cam to load and was wondering why it’s taking forever to load. Is there a way to fix my properties from loading forever? I’ve redownloaded the application and that didn’t fix it

gritty isle
eager willow
#

Thanks a lot

gritty isle
#

You're welcome.

timber moat
#

hey hey hey

agile owl
#

hello

timber moat
#

wasup

agile owl
#

not much yourself?

silent glacier
#

Local folklore, possibly tied to early fur trapping forays into the valley, holds that the Ute Indian word “Yampa” was the English equivalent of “Bear’ and was the start of the dual-named river. However, the Yampa is a common plant with an edible root, akin to a carrot or onion, and part of the diet of local Utes.

lime dock
#

How do I cancel? I can’t find an option to remove my card

wispy latchBOT
#

@lime dock
We're sorry to see you go!

# How to Cancel Ultra
- To cancel your Ultra subscription, please navigate to the first link below (Or  Click on the dropdown to the right of your Profile Picture > Memberships)
- Scroll down until you see "Manage Subscription"
- Across from that, you will see "Your Membership" click the underlined link.
- Here, you can go to "Change Plan," and you'll see a button that says "Downgrade Plan."

# Additional Notes
- Your subscription will not be billed on its renewal date.
- You will continue to have access to Prime until your membership runs out. 
- If you have further questions or concerns about your subscription, please use the second link.
- We protect your privacy! As such, we cannot answer questions related to your payment in discord. Please follow the second link for any payment-related questions.
- You can renew at any time!```
:arrow_right: Cancel here :link: <https://streamlabs.com/dashboard#/membership> 
:arrow_right: Contact to cancel :link: <https://support.streamlabs.com/hc/en-us/requests/new>
lime dock
#

According to my profile im@on a free member but yall have been charging me 5 a month for the past year

#

Someone owes me 60 bucks

jolly pine
lime dock
#

It’s for streamlabs console

#

There’s no option for me to cancel anything

wispy latchBOT
old chasm
#

Guys I need advice

agile owl
#

:o

mossy schooner
#

im having this issue too, has anyone found a solution?

limpid tangle
#

i linked my tiktok via stream labs website

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but when i click locate my stream key it opens tiktok through chrome and doesnt give me anything

native thistle
#

Okay.. I have everything working the way they should be except for the overlay.. I have it working but it stopped working during the stream. Any fixes for this?

lunar terrace
#

Hello, I would like to stream the hogwarts legacy game but I have fps loss, can you advise me?

wispy latchBOT
silk viper
#

Am i remembering things wrong or wasn't there a way to force SDR with Video capture devices like a capture card?

lean egret
#

Hey all
Quick question:
If I wanted to use performance mode, what does it do?
Been looking for info about this on google but I cant find any info (just how to enable it)

upper coral
#

How do i cancel my subscription

wispy latchBOT
#

@upper coral
We're sorry to see you go!

# How to Cancel Ultra
- To cancel your Ultra subscription, please navigate to the first link below (Or  Click on the dropdown to the right of your Profile Picture > Memberships)
- Scroll down until you see "Manage Subscription"
- Across from that, you will see "Your Membership" click the underlined link.
- Here, you can go to "Change Plan," and you'll see a button that says "Downgrade Plan."

# Additional Notes
- Your subscription will not be billed on its renewal date.
- You will continue to have access to Prime until your membership runs out. 
- If you have further questions or concerns about your subscription, please use the second link.
- We protect your privacy! As such, we cannot answer questions related to your payment in discord. Please follow the second link for any payment-related questions.
- You can renew at any time!```
:arrow_right: Cancel here :link: <https://streamlabs.com/dashboard#/membership> 
:arrow_right: Contact to cancel :link: <https://support.streamlabs.com/hc/en-us/requests/new>
gray lagoon
#

anyone managed to make Aitum Vertical work with Slobs ?

latent locust
#

I use Streamlabs with Trovo. I was wondering if there was a browser source I could use to track elixir spells Ive recieved, like the donation tracker. If anyone knows of anything please let me know.

silent glacier
#

I think trovo botrix does something like that

odd compass
#

I’m having trouble streaming keeps freezing

#

Sorry hello everyone

#

Wrong channel 😆

cursive patrol
#

foe how u fix yo stream ending after 5 mins

#

ts weird

light marten
#

Question. What software can i use to snip audio from youtube to use on my soundboard?

silent glacier
#

The Sailfish (Istiophorus platypterus) can can swim as fast as 68 mph (110 kph).

That is almost as fast as a cheetah runs on dry land. It’s incredible that any animal underwater can reach these speeds.

There are two main subspecies of sailfish: Atlantic and Indo-Pacific. They get their name from the dorsal fin that nearly spans the length of their bodies.

agile owl
#

Lol

gritty isle
#

Good evening folks! 👋🏻 streamlabs 🌇

agile owl
#

evening

lofty ivy
#

Hello everyone 😄

agile owl
#

hiya

lapis quiver
#

how is everyone tonight

agile owl
#

good you?

midnight musk
#

im good!

desert briar
#

need help please my alerts don't work 😦

crimson canyon
#

Is there away to do a freeze frame on streamlabs? I want to add a We’ll be right back screen. And have it display over a capture of what just happened on screen and my face cam.

gray lagoon
desert briar
#

yo

winged bluff
#

Hi everyone o7

#

Quick question can I change Event List language?

limpid jolt
#

Can someone help me out with this? I'm using AMD gpu and would like obs to capture the exact colours in my screen/display. I have this AMD setting called Display Color Enhancement: Vivid Gaming turned on, makes the games color look good almost saturated but not quite. It seems obs doesn't seem to capture this colour enhancement, any way/option to allow obs to capture this?

timid sail
#

Has anyone else lost access to the Microphone Filters?

serene solar
#

This may be a shot in the dark but do you know if slobs is still freezing while playing Hogwarts Legacy on PC? I took a couple days break off from streaming because I was so frustrated with slobs freezing on me 15 minutes into the stream. I’m trying to run a subathon today and just am worried there is still no fix between Hogwarts and slobs.

heady lodge
#

Yeah, I've been having some majoy lag issues with SLOBS lagging/freezing with my TikTok lives.. it's been happening all week long. When I use, TikTok Live Studio everything runs smooth so it's definitely something with SLOBS since monday/tuesday

Anyone can help with this?

wispy latchBOT
desert briar
#

YOYO FAM

agile owl
#

hello

gritty isle
#

Good afternoon folks! 🏙️ 👋 streamlabs

wispy latchBOT
#

{1}
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

agile owl
#

How are you all :D?

gritty isle
#

I'm good. Thinking about some lunch.

agile owl
#

ooh nice what you havin

desert briar
#

ok

proper totem
#

Happy Friday KevFireworks2

gritty isle
tired shoal
#

Did someone got hit by that issue: When I open Streamlabs, it fils up my Local Disk to its limit. Can someone help me fixing the issue please? 🙂

agile owl
#

:o

drifting frost
#

Yo can someone help me

wispy latchBOT
manic roost
#

Hey I need help I’m new on laptop and I just got streamlabs but it says I need the grant permissions for mic and webcam but idk how in settings

velvet jetty
#

Does streamlabs support tiktok alerts through the dashboard with a browser source like it does for Twitch?

wispy latchBOT
formal fossil
#

Good evening everyone, its so nice to meet all of you ❤️

agile owl
#

you too

languid quiver
#

Hi there ! Wondering if anyone that is more experienced with Cloudbot & Loyalty Module can assist me with a custom command for !daily (that gives that user x amount of points)

manic roost
#

Hey I need help I’m new on laptop and I just got streamlabs but it says I need the grant permissions for mic and webcam but idk how in settings

ashen lodge
#

Twitch Tags not populating, says no data. any ideas?

wispy latchBOT
tight snow
#

@haughty cove No self promotions, see #rules

hearty flume
#

Is there a way to add browser sources to Streamlabs Console? If anybody knows thx 😊

copper musk
#

Twitch tags is not popping up for me, it says no data. Any ideas?

latent venture
gaunt vapor
#

Quick question, not sure if this is the right channel to ask in…

Better to use x264 (cpu) or AMD’s AMF hardware encoding?

Ryzen 9 5950x
AMD 6950xt

winter plank
#

help me @ocean roost

#

I'm a streamer on twitch platform and now i'm getting game capture black screen problem please help
@ocean roost

#

@unreal sluice

#

@soft vessel

latent venture
#

@winter plank Do not tag people randomly please

wispy latchBOT
winter plank
#

Do not tag people randomly please

agile owl
#

no links

still cipher
#

Hi

elder flame
#

whenever i reopen the program it has me do the set up all over again. was there a new update that did something?

verbal loom
#

I ran into an issue of when I edit my alert box, there’s literally just no button to save my edits

wispy latchBOT
jagged crypt
#

Hii im gemms

agile owl
#

hello

twin sinew
#

I was wondering if there was a change in how tags are done? I notice the tags section is wiped clean as if I need to re-enter it again despite the fact that stream title and game are still set to what I had the last time I streamed.

glass whale
#

The update is to allow you to add custom tags

proper marsh
#

@glass whale I’m on my other account can you DM me.

#

Since I can’t access the ticket from here.. My screen isn’t working now….

wary sparrow
#

Hi

wispy latchBOT
#

@wary sparrow
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

agile owl
#

hello

uneven epoch
#

Hey all, Anyone had commands just randomly stop working?

#

not all commands just random ones. Tried resetting cloudbot changing the permissions etc nothing works. even added a new command and still nothing.

silent glacier
#

At an average size of 5.1 inches and weight of 3.5 ounces, the pygmy marmoset is considered the smallest monkey in the world.

tired magnet
#

Hey!

languid quiver
#

Looking for a Cloudbot command when a user types in !daily , they get given loyalty points. Something like give {to.user} 2500 {loyalty.name}

fallen hawk
#

Hello - are there any known issues w/ Media Share right now? The public "media share queue" is broken (never loads, just spins) - the streamlabs.com/USERNAME/media-queue link that is.

#

hmm, must be some other stuff going on.. don't even see the normal menu bar on the tip page, etc.

wispy latchBOT
pseudo skiff
#

when i go to dashboard nothing is loading for me except like analytics, the essentials and brand drop tabs nothing will load

#

like wt h

manic roost
#

I NEED HELP

agile owl
#

with what?

silent glacier
#

me too man, me too

#

I bought way too much butter and don't know where to put it all 😦

manic roost
#

And when I’m live on the obs it shows a black screen?

elder flame
#

is there a way i can have the program remember my set up so i dont have to go through it each time i launch it?

#

my sources and scenes are all saved, its just i need to log in and change my layout every time i launch streamlabs and i find it incredibly annoying

agile owl
weary gyro
#

I need HELP!

#

wont let me set up my stream on twitch ? from stream labs

wheat token
#

Can anyone help me with muting my discord from my stream? I'd like to be able to play, have the stream hear me, but not the people in my discord server

wispy latchBOT
amber patio
#

Is the streamlabs tip page having issues at the moment? My chatbot page won’t load when I click the link to see all commands and whatnot

ornate glacier
#

Haven't seen it mentioned here but streamlabs support confirmed there is an issue displaying BTTV emotes with the chatbox widget. Does anyone know if there is an ETA for a fix, and also can 7TV be enabled for the chatbox widget (regular OBS studio+streamlabs chatbox widget)

manic roost
glossy girder
#

Can someone help me fix an issue where if i alt tab off a screen to go to streamlabs the screen freezes?

#

e.g. youtube the playback just stops until i go back to youtube

wispy latchBOT
magic topaz
#

What about add "Food Pic" in the Communtiy-FOR FUN?

stray citrus
magic topaz
versed spoke
#

.

agile owl
wispy latchBOT
quasi scroll
#

I need help

#

I need help with PlayStation stream labs

proper briar
#

hi

agile owl
#

hello

feral mica
#

hi

languid quiver
#

Is there any way to get Cloudbot to execute a command ?

#

Regarding Loyalty points

glossy girder
#

Is it possible to auto enable "Replay Buffer" when I click recording? Not when I click stream?

#

Basically

"Automatically start replay buffer when recording"

#

@ocean roost Does that mean no 😛

ocean roost
#

@restive zinc Please do not post any links in chat unless requested by staff.

lusty oar
#

is it possible to control the sound on different outputs? if you have several flights at the same time, for example flight simulator! that I can turn down the sound on the output of the game! but not output on vpilot! Vpilot is a program for vasai where you communicate with people

wispy latchBOT
night path
#

Hey guys, how can I show different parts of the game on my scream?

#

I am streaming Marvel Snap, and I want to stream parts of the game so I can make a better viewing experience.

#

Anyone can help me please?

wispy latchBOT
cloud basin
#

Streamlabs won't let enter Twitch Tags anymore. When I click the search bar, it says "No Data".

Is anyone else having this issue?

shrewd finch
#

Hi @cloud basin the new Twitch tag system for custom tags allows you to hit enter after typing out a tag to enter a new one. The "no data" is something we are working on

cloud basin
#

👍

wispy latchBOT
#

@desert briar
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

desert briar
#

sorry

radiant jewel
#

hello everyone! its just for me or cloudbot store is offline? like its not loading correctly (my viewers can't acess store) .... does anyone with same problem?

hard urchin
#

Hi there 😊

I am trying to log into my Tiktok from StreamLabs but when I enter my credentials (on the first attempt) it said too many attempts and try again later. I made sure the info I enter was correct by re-logging into my Tiktok from the actual app and everything was fine.

Is there anything that can be done able this? Please help 🙏 😢

shrewd finch
#

Hi @hard urchin this is a currently #known-issues we are investigating solutions for. If no login method works for you currently I'm sorry to hear that. We will have an update on this as soon as possible, check #known-issues when we push an update out.

hard urchin
#

Thank you 🙂

#

Hi @shrewd finch In my first comment, I was attempting to log in through my laptop, I tried again on my phone by going to #known-issues , there was a link, I clicked on it and it brought me to the same StreamLabs log in as the one on my laptop. The weird thing is, I was able to get logged in on my phone. I tried the link in #known-issues again through my laptop, but I ran into the same issue as in my first comment. Idk if this information helps identify the problem but I wanted you all to know.

clear blaze
#

hey i'm to this anyone able to help me setup streamlabs please i'm trying to set it up for playstation for now

red geode
#

RIP Brianna Ghey

cursive herald
#

@desert briar No promo! Check the #rules

manic roost
agile owl
manic roost
#

Ok

#

It’s under the source tab right

#

Ok I did

#

Doi go live and check if it shows the game ?

agile owl
#

don't go live yet play the game first to see if it shows

manic roost
#

Nope not showing

#

I can send screen shot to show my end if u would like

agile owl
#

yes dm me it

manic roost
#

Ot says

#

Cannot send message to this user

agile owl
#

oh right sorry

#

there now you can

manic roost
#

Ok sent

manic roost
#

Where do I go for help?

agile owl
opaque scaffold
#

happy Valentine's day

little island
#

Hello lately I’ve been having massive frame drops and a laggy stream ever since updating my streamlabs has anyone else experienced this? I stream on Facebook gaming

wispy latchBOT
snow beacon
#

Hello , how to add Discord as an application audio output capture in Streamlabs?

ocean roost
#

@snow beacon Add a new source -> application audio capture -> select discord.

If you are having any issues with this, please contact us in #support-info and we'll see if we can't help you get this sorted out.

ocean roost
#

@vast timber Please make sure you use the correct channel for the intended purpose. If you need assistance setting something up then contact us through #support-info.

ocean roost
plush spear
#

Heya all! Has there been any talk of SL supporting the new Aitum Vertical plugin?

soft raven
#

So I just downloaded stream labs on My Mac. However when I stream my screen is black

rustic walrus
#

GM JUST JOINED

soft raven
#

It won’t let me create a ticket

snow beacon
#

@ocean roost Thank you help

oak cloud
obtuse shadow
#

hey guys does anyone have the same issue as this, sometimes when i start my streams the ausio is shegged and it sounds robotic i have to reset streamlabs for it to work but it means i have to end my stream and have to set it all up again

vestal plume
#

How did you fixed it?

#

How to enable 7TV emotes on youtube, streamlabs chatbox I already checked all of them but still not showing

swift panther
#

Hey, I have a quick question. Why are there bots on streams? e.g. "lurxx", "anotherttvviewer" and other ones

gritty isle
waxen thicket
#

how do i add discord vc to streamlabs console?

jolly pine
#

@fervent shard please don't ping staff, #rules

waxen thicket
#

how do i add discord vc to streamlabs console?
if anyone knows pls tell me

wispy latchBOT
ornate glacier
hardy merlin
#

Soooo streamlabs chatbot updated and it says i have to reconnect my twitch and bot but it isnt working

#

Its saying We have migrated these to use Twitchs REST API

#

Idk what that means

gritty isle
velvet charm
#

Game capture stopped working and I was unable to get it back on. Is there anything I can do to fix that issue asap?

smoky frigate
#

Does anyone know if Stream labs ultra is a good upgrade over the free version of stream labs?

rich wyvern
#

anyone know if they added the new amd encoder yet

desert briar
#

hi

#

can someone help me?

onyx abyss
#

hi

#

i need help with

#

do you have streamlabs our server for rtmp desstination?

desert briar
#

What,

wispy latchBOT
desert briar
#

Why i cant sign up in streamlabs id

#

Someone help me

gray shore
#

hey guys

#

i dont really know where to ask this but im needing help to make sure i setup my stream properly

wispy latchBOT
cloud oyster
#

Hi guyz. I did windows update and now i have stream labs audio delay. Help me pls

humble gale
rustic walrus
#

GM WORLD HRY

gray shore
rustic walrus
feral mica
#

It is a beautiful day in FL indeed

cerulean dew
#

Does anyone know how to get streamlabs console to work? I have ulta membership but cannot figure out what I am doing wrong.

wispy latchBOT
heavy garden
#

Good morning (⁠ ⁠◜⁠‿⁠◝⁠ ⁠)⁠♡

plain niche
#

XD

loud forge
#

Mornin y’all 🤘😈🖤

sick thorn
#

Is there anyone that can do an Face time walk threw with stream labs?

paper sierra
#

How do you rotate the camera from landscape to portrait? Camera seems to stay in landscape no matter what i do

wispy latchBOT
gritty isle
pine musk
#

hello, I'm making a donation screen follower screen, there is sound, but there is no image gif, I use obs

gritty isle
wispy latchBOT
#

{1} ```md

Sources not showing on your screen/stream?

  • You need to move the source that you can, or cannot see, in the Sources list as this is a layer system.
gritty isle
#

Depends on your budget.

agile owl
#

:o

cloud basin
#

Can you still use Collab Cam if someone has normal OBS?

gritty isle
cloud basin
#

Ah okay

peak scarab
#

hey guys! hope y'all's day is awesome & streams are going good

agile owl
#

imma say no xD

#

would of been better if i wasn't dealing with problems almost 20 seconds apart

azure basalt
#

I think I saw somewhere that there is a way to make streamlabs change Twitch tags based on what game you are playing. Is this a thing? If so, where do I go to set this up?

shrewd finch
#

Twitch tags are based out of Twitch. You can set Twitch tags on Streamlabs Desktop but automatically would be on Twitch only

#

We don't have a system for that, if you change game and it doesn't change on Twitch it'd be up to Twitch

desert storm
#

anyone here that can help with setting up elgato with streamlabs havent used it in a long time and cant get it working

#

anyone here that can help me out

desert storm
#

trying to get rdy to stream but cant get my elgato to work with streamlabs

wispy latchBOT
#

@desert storm ```md

How to set up a capture card in Streamlabs Desktop```

This guide would show the basics of getting a capture card working in Streamlabs Desktop:

This guide covers black screen & audio issues with a capture card:

This guide covers how to set up an Elgato with a dual pc setup:

If you're using a chatlink cable to hear the party chat from your console, this video may help set that up:

Note: In most cases, you will need to Monitor+Output the audio from the capture device in Streamlabs Desktop

  • This would be done via the advanced audio settings (gear to the top right of the mixer)
desert storm
#

not getting it it to work

wispy latchBOT
cloud basin
#

How can I see how much of my RAM that Streamlabs uses up when I stream?

wispy latchBOT
shrewd finch
#

You would check that in task manager @cloud basin

cloud basin
#

While I'm live?

desert storm
#

it would be easier if i could talk to someone to walk me throuhg it

cloud basin
#

So which tab am I looking at while I'm live

#

Sorry I'm not a tech expert lol

waxen thicket
#

how do i add discord vc to streamlabs console?
if anyone knows pls tell me

wise steeple
#

Has anyone here been using the streamlabs music in their obs? It is great! The only issue I have been having is that if you jump to editor or somewhere else and then back again, the volume maxes out.

wispy latchBOT
left tusk
#

anyone know if there's a way to apply browser source URLs to Console streams? i wanted to use blerp sound alerts but i can't figure out where to put the URL through the Console site

cloud vine
#

a

#

damn ive been in this discord for a long time

still cairn
#

Someone help me

indigo cove
#

just saying hello to everyone

gusty pewter
#

Affordable Europe based online merch business? Merch printing?

agile owl
#

er

#

what?

languid sierra
#

hello i need some help on how to make a random challange pop up on my stream every 15 minutes but i dont think that is a #support-info issue so which channel can I seek help for it?

finite gorge
#

for some reason for the past couple months, i dont lose any frames 0.0% but then it randomly drops to 0 bitrate and stream completely DIES. I have to click End Stream and use Task Manager to close it

#

anyone else have this issue?

#

I thought my modem was the problem but I bought a new one and its still happening. 3 times this morning alone

mint harness
finite gorge
#

I stream in 936p and have a 43 upload speed. It goes from a 6k bitrate to 0. That's super odd. It doesn't reduce, it doesn't lag, it just goes from 100 to 0 instantly and without warning

#

I run a 10900K and rtx 3070. I've run it the same way for almost 5 yrs using streamlabs so I'm just very baffled this is a thing all of the sudden

mint harness
#

It's that on twitch? 936p is highly unusual format and twitch doesn't like when streaming bitrate goes over 6k even for a second.

I'd recommend changing the output to 720p and 5.5k, this way you ensure there's no reencoding happening on the twitch side.

#

Personally whenever I had 0 bitrate it was either some update or anti virus using all my CPU

wispy latchBOT
timber crag
#

Idk if this is the place to ask but I’m curious if I can get streamlabs full functionality on Chromebook

silent glacier
#

macs work too 10.15 and up

timber crag
#

Anyone know any cheap laptops that run windows 10 or newer then? This Chromebook ain’t doing it for me no more

silent glacier
#

You should really ask yourself if you absolutely need a laptop cause that is way more expensive than a desktop considering performance to cost.

timber crag
#

Either works for me, whatever has best performance to price

#

Honestly would prefer a desktop I need a monitor anyways

gritty isle
silent glacier
timber crag
#

Alright

opaque scaffold
#

KevThumbsUP Stram On

desert briar
#

Hi!! Will streamlabs ever be available over linux?

gritty isle
desert briar
#

I'll take a look if I can compile by myself. At the end it's nodejs

glass whale
muted remnant
#

Did they move stuff around? I wanted to post my stream but dont see the open post-your-streams channel (or whatever it was called

agile owl
#

we had a channel like that?

jolly pine
#

we have never had a channel like that!

wispy latchBOT
#

{1} ```md

Streamlabs Discord Server Rules

  1. Family friendly Discord server! <No swearing> Please watch your language.

  2. No hate speech, racism, drama, political talk, starting flame wars, trolling, or any form of spam.

  3. Respect all other discord members.

  4. If a mod says something about your behavior, listen and comply.

  5. You get a warning, and then get banned; you may be banned without warning if your behavior is severe enough.

  6. <No Advertising> OR self promote in any chats or DMs or post any reference links here, unless it contains a guide when asked for.

  7. Do not give your login credentials to anyone, and do not let strangers screen-share or remote control.

  8. Please try to follow channel topics and read the pinned messages in all channels.

  9. No unsolicited DMs to staff or other server members. If a staff member needs to DM you they will do so or ask you to DM them. ``````diff

  • Please do not repeat the same question multiple times! If someone is available to help you they will! You can try the bot commands by typing !help
  • Remember, there are a lot of members on this server who also need help. Be patient when asking for help and try to find your own answers using the resources we provide. ```
muted remnant
#

oh wow, i swear there was a post a stream type channel. I honestly thought ive seen others. Ive got messages from members that this is the only mutual server im on so i assumed. I apologize

#

Thank you @jolly pine I apologize

jolly pine
agile owl
#

😂

forest vessel
#

Morning everyone. For some reason I am unable to post to the streamlabs support discord so I think I will ask me question here.

#

I am thinking of getting a laptp just to live streaming AND record from my other Gaming system, so I am wo0ndering whether the laptop can be efficient enough to live stream and record if it has this Iris XE gpu in the laptop. would be enough to ensure smooth live stream and record from my other gaming system>?

mint harness
forest vessel
#

I'm using the Elgato H60S

#

HD60S

#

it says minimum required is a GTX 600 GPU. And I have no idea how that can compare with the Irix Xe

#

iris Xe*

mint harness
forest vessel
#

hmm... ok, thankz.

mint harness
forest vessel
#

so meaning even if the GPU is not strong enough, as long as the CPU is above i5, my elgato should be able to live stream and record fine?

mint harness
forest vessel
#

oh, I missed the intel HD there. hmmm

#

alright. thankz for your help, Sekkuar, your reply was super fast. 🙂

mint harness
#

I'm glad to help

forest vessel
#

noe to look for one with iris XE and at a super cheap price. haha

orchid bobcat
#

Having problems connecting with stream lab console on Xbox

vagrant yew
#

I am having an issue putting my web cam so it is round I have tried so many times pls help

severe yacht
#

yo, how do i swap from my gamer profile to my reg profile for streaming>

storm steeple
#

any ideas why streamlabs randomly mute my output sound or microphone?

severe yacht
#

yo. how tf do i edit the size of my webcam?????

wispy latchBOT
storm steeple
#

lol what a usefull support, if u dont replay to them coz ure busy doing something they just close your ticket LUL

sick orbit
#

Hello.

heavy garden
#

Good morning everyone! Have a blessed day filled with positivity and happiness. 💘

desert briar
#

how do you delete messages in twitch..

#

the trash can isn't there anymore

wispy latchBOT
#

@tired frost
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

flat karma
#

can anybody tell me how to change my main platform from facebook to twitch?

silent glacier
#

log out and back in with Twitch

wispy latchBOT
silent glacier
#

Total duck populations were estimated at 34.2 million breeding ducks in the traditional survey area, 12 percent lower than 2019’s estimate of 38.9 million and 4 percent below the long-term average (since 1955).
The drop in duck numbers reflects the consequences of low production caused by multiple years of prairie drought, including 2021, which was one of the most severe and widespread in nearly 4 decades. But the survey revealed some bright spots for duck populations and provided optimism for good production this summer and carry-over of favorable pond conditions into fall and winter.

glass whale
#

@desert briar No self promo here, please. #rules

unkempt echo
#

Is there a way to allow Cloudbot to use emotes for "!" commands?

#

More specifically follower/sub/bit emotes

#

The only work around I found on Reddit was to pay for Ultra & use a custom account as a bot that is subscribed to your own channel but that would also fall under artificial inflation in Twitch TOS

mint harness
#

Also doubt twitch will complain about the free money anyway

silent glacier
#

you might want to ask jeff bezos for permission first but gifting a sub to your bot is pretty normal to do

unkempt echo
#

I don't have Ultra though to have a bot account

mint harness
#

You could use the same streamer account for the bot and that would give you access to all emotes but some of the bot features might not work

tribal smelt
#

Why will streamlabs app not connect to Trovo & the desktop will not stay connected to Trovo if closed out? Everything is up to date

edgy crag
#

Heya. I've got a question for an issue happening on someone else's behalf since they are live currently. Would Tech Support be the right channel still?

unkempt echo
placid saddle
#

Yesterday Streamlabs was working fine for me; however, everytime I have started Streamlabs today, it is prompting me to setup it up. I go through the process of setting it up again and associate it with my Twitch account and it works fine. But when I close it out and open it up later it repeats the setup process again. Has something changed recently that is causing this?

wispy latchBOT
errant kernel
#

Hello, How do I start a new thread in self help? I clicked on the role page but I am not getting updated and I can't seem to find any other channels for getting help. I am not trying to ask in here since there are channels for it....I just can't type or post there :/

mint harness
#

If it's a technical issue you can ask in #support-info else just ask it here I guess

errant kernel
#

Yeah I guess i'll submit a ticket soon after more trial and error. Thankfully I don't stream till sunday. if it's gonna fail glad it's not on a live day.

humble grail
#

hello all , anybody else have problems with their sound alerts ?

wispy latchBOT
oblique flame
#

anyne working today ;d ?

brittle jungle
#

Hi all, new to Streamlabs, and want to use mobile app for streaming. Is there a way to multistream to 2 Facebook accounts at once (a page and a profile)? I want to stream to both my personal profile and a page I manage at the same time. I'm happy to pay for Ultra, but only if this can be done 🙃 Thanks in advance

west cave
#

can someone help me, ive connected my hd60s to my xbox but its not working it just shows black screen

nocturne gull
#

How do I get my ultra role and whatnot?

stray citrus
wispy latchBOT
nocturne gull
#

Thank you

mint harness
terse knot
#

Can I raid a channel from streamlabs iOS?

dire knot
#

Is it normal that I can’t link my YT Account in my Streamlabs Account?

wispy latchBOT
silent glacier
#

Chinchillas can poop up to 250 times per day. They usually poop most of the time that they are awake. Chinchillas have 9 to 14 inch (23 to 36 centimeter) long bodies and 3 to 6 inch (7 to 15 centimeter) bushy tails. Females weigh up to 1.76 pounds (800 grams) while males only weigh about 1 pound (0.5 kilogram). That means you would need 1,136 female Chinchillas to have a ton of Chinchillas.

agile owl
#

o.o

dire knot
#

thanks, i have reported it now

mint harness
#

That's a lot of poop

silent glacier
#

Agreed! One ton of female Chinchillas will poop ~250,000 times in a day. This is something to consider before trying to take care of this many Chinchillas.

agile owl
#

Darn

random glade
#

I need help on how to connect My ipad to stream

wispy latchBOT
desert briar
#

Ge everyone 🙂

#

How I can ask for the ultra badge? I've subscribed it

wispy latchBOT
desert briar
#

Ok, ty

wispy latchBOT
#

@desert briar
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

desert briar
#

i ahve ultra

agile owl
#

congrats

velvet flare
#

I’m having an error pop up not allowing me to connect PayPal lite, saying an email can’t be attached right now. I go live in 20 minutes and my lively hood literally depends on this function

wispy latchBOT
wispy latchBOT
#

@desert briar
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

dire knot
glass whale
frosty niche
#

Hi

glass whale
still cairn
#

Why do my videos look lower quality than others, like less frames mine looks 30fps when this guys looks 60fps

silent glacier
#

Some experts will tell you that the human eye can see between 30 and 60 frames per second. Some maintain that it’s not really possible for the human eye to perceive more than 60 frames per second.

still cairn
mint harness
silent glacier
#

The true experts are the people that eat a lot of carrots as it is good for your eye health.

dusty ingot
#

@royal umbra Don't post links without permission #rules

vapid lake
#

Can someone help me by chance with an issue I am having on Streamlabs Desktop 1.12.5?

wispy latchBOT
vapid lake
#

You do not have any guides for my issue

mint harness
#

If you say what your issue is then people would have a better chance to help you

vapid lake
#

I was able to submit a ticket, I resolved my issue.

#

But anyhow, it was because I had stream preview instead of editor display in the layout editor.

cursive herald
#

@junior iron Sorry! No promo, check the #rules

cursive herald
#

@desert briar Sorry! No promo, check the #rules

vapid lake
#

Hey uh, can someone help me quick with a capture card audio issue?

#

I read through the known issues and articles but could not find anything to help me.

#

I have multiple audio coming from my capture card in the media mixer

mint harness
dim pulsar
#

Hello, I have a old notebook with AMD GPU (dual video card R5 or something), OBS and Streamlabs don't recognise my GPU, I have latest drivers, old drivers, Twitch studio show my AMD GPU, my question is, any had this problem before or know how to resolve?, how can use OBS or Streamlabs with old GPU?, thanks

desert briar
#

Is anyone having problems with flipping the camera in streamlabs android app

wispy latchBOT
desert briar
#

I was streaming and someone joined and said I STEAL YO LIVER

#

is this something normal of Streamlabs?

oak cloud
#

blinkingguy i mean, people are weird on the internet.

mint harness
#

Did they actually steal your liver tho

stray citrus
#

I remember that Youtube video of Charlie the Unicorn. They stole his kidney. 🥹

true meteor
#

HELLO, I HAVE NOT RECORDED LINKS TO YOUTUBE AND TWITCH WHERE TO find THEM

#

HELLO, I HAVE NOT RECORDED Stream labs Music LINKS TO YOUTUBE AND TWITCH WHERE TO find THEM

wispy latchBOT
daring girder
#

So apparently power director isn't allowing me to use any file type besides .pds, does anyone have any suggestions on video editing apps I can use to for example combined 2 clips into one clip that was recorded off stream not on a stream? Since I was told streamlabs desktop doesn't have that feature yet.

oak cloud
# daring girder So apparently power director isn't allowing me to use any file type besides .pds...

a lot of people use davinci resolve. however i'm not sure what you mean by Streamlabs Desktop can't do that. In highlighter you can upload your clips that are on your computer and then drag them around accordingly, add transitions, etc. https://streamlabs.com/content-hub/post/introducing-highlighter-a-free-video-editing-tool-for-streamlabs-desktop

Just not really sure what exactly you need to edit. If it's just combining two things, then bam that works. If it's a little more than that then maybe not

daring girder
oak cloud
#

what is the ticket number? (nvm i found it)then i can share that info with them just in case they forgot. But in general highlighter can only add transitions, add music, and adjust clip sizes. it can't do like color alteration, etc

gritty isle
#

So many updates after being away from the PC for a week. Sheesh! GIGALUL

wispy latchBOT
#

@noble flare
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

plucky forge
#

how am I gonna see the chats !

gritty isle
thorn gust
#

hello my name is JiJi.
I'm from Japan.
nice to meet you!

agile owl
#

Hello

paper goblet
#

Hi, I am having an issue with twitch app, so I stream with streamlab of course, I was normally used to monitor the stream chat with Twitch app and while using it, it was always on the display, active. Now, after a while the phone screen gets off, so I can’t actively keep an eye on the stream. Previously the app was not turning off, don’t know what changed. Can someone help?

gritty isle
high rune
#

My bitrate is very unstable and idk what to do. I have a decent internet connection of 400mbps download and around 100 upload yet my bitrate keeps going down. Help?

wispy latchBOT
desert briar
#

i wanna use custom font for my alerts through the css code thingy, but anytime i try and get the css through websites it doesnt work due to it being opentype font instead of truetype font, any ideas on how to change it? everytime i think i do i get a message saying "font isnt a valid font file" or smthing

wispy latchBOT
#

@desert briar ```md

Using Custom Code (HTML/CSS/JS) in your alerts/widgets and/or using the Streamlabs Dev API.

  • Unfortunately custom code is not something we give support for, due to that vast amount of possibilities at play.
  • We'd suggest taking time to learn how HTML/CSS/JS works if you would like to do advanced customizations. <links below>
  • Most of the Widget Themes in the Themes Tab in Streamlabs Desktop use custom code, which you could install then browse through the code.```:arrow_right: Tutorials at: https://www.w3schools.com/css If you prefer video tutorials: https://www.youtube.com/user/thenewboston/playlists
    :hash: If you're looking for information about the Streamlabs Dev API, you can find our API Documentation at: https://dev.streamlabs.com/
dense drift
#

is there any easy way to add a kill counter for your stream?

gritty isle
dense drift
#

either of these options enable me to put it on the screen continuously and update it easily?

gritty isle
# dense drift either of these options enable me to put it on the screen continuously and updat...

Chatbot more so than Cloudbot. Both have counters. With Cloudbot, the counter can be incremented or decremented and displayed in chat only. In Chatbot, only the streamer or a moderator can increment or decrement the counter and it provides the result in a text file that you can then use as a source.

FYI: Chatbot is a separate download and install for Windows only and only works with Twitch or YouTube.

If you want more information about Chatbot, click the link above or visit the Streamlabs Chatbot discord. There's an invite link in the #rules channel.

still cairn
#

how do i make my recordings look smoother

unkempt owl
#

Is there any way to change which twitch account your Streamlabs ID is linked to in Streamlabs Console?

gritty isle
#

@ashen burrow Sorry, no self promotion! See the #rules

charred swan
#

Hello guys .. I am neu hier ..

#

👍👍

agile owl
#

Welcome

stray citrus
#

Welcome!!

unkempt echo
#

does anyone know if you can randomize a custom response from Cloudbot?

timber crag
#

Hi i have streamlabs setup and everything im just having trouble streaming it though my xbox

wispy latchBOT
timber crag
#

so basically get a windows computer, a capture card or use streamlabs console

gritty isle
short pollen
#

Hello i am very new at streaming, and i was wondering if anyone wanted to help me out a bit 😄

vapid lake
#

Dang, having issues with my audio still. For some reason the capture card audio is going to my desktop audio and audio input capture audio.

#

I could use a hand if someone wants to help?

mint harness
mint harness
vapid lake
#

Ok so if I change it to monitor off to send only to the stream and not the desktop the stream should be able to hear the game audio now and as long as I have set up that way?

mint harness
vapid lake
#

I can yes, okay so that's good. Thanks so much, will try and test this out tonight.

mint harness
#

No problem

wispy latchBOT
#

@neat bobcat
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

spice mirage
#

hello everyone, is there a way to capture only the sound of a specific browser window? I use youtube as bg music for my stream, but I also want to watch videos on facebook from time to time and dont want those to be heard on the stream.

short pollen
wispy latchBOT
short pollen
#

I have looked and im a bit dumb

#

So it didnt really help

wheat lance
spice mirage
ocean roost
#

@unreal path Make sure to not post any links not requested or any advertising/promotions according to #rules

mint harness
mint harness
gritty isle
#

Good morning streamers! KevJAM

celest flax
#

hello people!!

gritty isle
#

@celest flax Sorry, no self promotion! Check the #rules

celest flax
#

ups

agile owl
#

😂

ionic kelp
#

hey guys

#

does anyone have any idea when facebook stream chat is gonna get fixed ?

desert briar
#

Hello

outer kraken
#

hi gusy i have problem whne i install overlay on streamlabs is dont show why ?

vital oak
gritty isle
agile owl
#

o.o

unkempt echo
#

where can i add to tickets made on the website?

#

I have a ticket number but I don't ssee where to search it

cursive herald
ocean roost
#

@ivory coral Sorry to hear that. However, this is not the place to ask.

ivory coral
#

Oh ok im sorry

ocean roost
#

@loud igloo Please no advertising or links not requested by staff. #rules

grand edge
#

My replay buffer is set to the max amount yet it only saves around 45 seconds, does anyone know how to make sure it saves at minimum a few minutes?

wispy latchBOT
trim siren
#

can someone help me? i have a VST Filter Error if i start Streamlabs its crashed with a error reafier_standalone.dll hast stoped working

#

i already reinstall streamlabs

quasi prism
#

Hey does anyone know when the stream labs dashboard login page will be back it gives me error saying they are experiencing issues. I need to delete my prime subscription from my twitch account connected to Streamlabs.

gritty isle
#

@desert briar Not the place for that!

wind blade
#

im tryna figure out good settings for streaming but i dunno

fair berry
#

hi

#

anyone that could help me with a issue i got i cant get the chat box to show when in game , anyone that know how to fix it? XD

wispy latchBOT
quasi vault
#

any idea how to not allow streamlabs to hear discord and only me?

olive quiver
#

Hey streamers, what’re your goals for this week??

agile owl
#

Stream longer than 2 hours

rain cargo
#

hi i wonder if anyone could help me the twitch vod not working anymore anyone knows why?

#

?

wispy latchBOT
craggy sequoia
#

Why will my streamlabs not let me log in on twitch or the streamlabs site?

wispy latchBOT
#

@solar plank
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

modern flume
#

hey anyone, is it possible to do sound alerts with twitch channel points using slobs?

gleaming forge
#

Evening Everyone

mint harness
vivid sedge
#

So I added a super chat and added text to speech to it but it's echoing for some reason everytime it speaks.

mint harness
vivid sedge
mint harness
#

Then you might have added the browser source twice

languid quiver
#

If I could ask; is there any thoughts on further development of the Cloudbot ?

I can see HUGE potential for it & it's already brought my community in tremendously on Youtube livestreams.

Alternatively; if there is a suggestion/feedback form I'd be happy to fill that out for future upgrades too

rapid jacinth
#

Hey guys and gals, new to streaming. Looking for any good recourses anyone has on setup, I’ve found a ton of great stuff on YouTube so far. Thanks in advance.
1st Q. I have linked my YouTube channel, but it wouldn’t let me link my new channel. I had to link my other channel it seems which is non stream related

frosty marsh
#

Anyone know why I can’t withdraw my tip I got?

wispy latchBOT
daring girder
#

Good morning/afternoon/evening, how is everyone? Also, to anyone getting ice or snow today, be extremely careful especially if in or around the Chicago area because they're getting deadly amounts of ice today. I personally don't live in the Chicago area but I'm friends with someone who does not just online friends I even met him at his work in real life last year in May.

desert briar
#

heyyy everyone

rustic flume
#

Hey if i subscribe with Streamlabs now? Will it expire the same time the following month?

oak cloud
#

It expires at the end of the day a month away from now (so it would be the 22nd of March at the end of the day in UTC)

rustic flume
#

thanks cool person

thin berry
#

yooo

agile owl
#

Hellos

thin berry
#

how u doing

agile owl
#

good you?

thin berry
#

good yeh im decent

#

is there any where were we can promote our streams

agile owl
#

nope sorry

gritty isle
#

Good morning streamers! 👋🏻👍🏻💪🏻KevFireworks streamlabs

agile owl
#

Afternoon Rufus

warped smelt
#

Hi! Does anyone know where can I post a doubt about streamlabs? Thanks 🙂

winter nexus
#

Anyone know how i use or collect my allstar rewards? curious about custom branded graphics for onyx!

wispy latchBOT
drowsy oxide
#

uhhh dose streamlabs have a phone number

#

fr

#

i just gotta fix one issue its when my stream goes blurry and idk why

wispy latchBOT
drowsy oxide
#

ik its the bit rate and i already played with that

winter nexus
drowsy oxide
#

ok

drowsy oxide
mint harness
#

Low bitrate is mostly caused by bad connection, but it can also be caused by encoding overloading.

Check the CPU/GPU usage

winter nexus
#

if you hav 900 down it should be 90 up but that shouldnt be a issue at all

oak cloud
#

If you're having an issue with pixelation we're happy to help in the #support-info channel. There we can help.

But this is for general chatter and not to get help. Like asking for recs on video editing software like someone asked the other day

mint harness
drowsy oxide
oak cloud
#

you click the help me button like in teh directions > fill out the info > we come in and help 🙂

oak cloud
#

no, it's all in here

drowsy oxide
#

so in discord

#

ok thanks

drowsy oxide
oak cloud
#

it's a button toward the bottom

drowsy oxide
oak cloud
drowsy oxide
oak cloud
#

did you actually press teh upload diagnostic?

drowsy oxide
oak cloud
#

then it would pop up with the code to copy and paste in there

winter nexus
#

@drowsy oxide is your stream setting set to cbr if not thats your issue

oak cloud
drowsy oxide
#

dose it really take that longed to upload the diagnostics

oak cloud
#

No not really

oak cloud
#

if you can't upload it right now you can submit the ticket without it

winter nexus
drowsy oxide
drowsy oxide
#

ye it just keeps spinning

oak cloud
#

then you can just write "can't upload it" or something like that

drowsy oxide
#

it says its gonna upload it to yall

oak cloud
#

yeah it may eventually go but we can work without it. it does make things a lot easier but you can continue without adding it in

drowsy oxide
#

can i give it to you guys after i summit it

oak cloud
#

yup!

drowsy oxide
#

ok great Thanks for the help

wispy latchBOT
#

@umbral beacon
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

thick reef
#

Hi is there a room where i can ask a question for obs? thank you

gritty isle
vocal magnet
#

Hi guys A quick bit of advice needed! I had a issue tonight where I could not multistream to facebook. If I set the stream to FB only it would work fine but as soon as I added Twitch and Youtube it wouldn't go live on FB no issues with the other sites and no error regarding Fb not going live!! Has anyone experienced this recently I have logged in and out several times and it Will not multi stream to Facebook at all. Any suggestions are greatly received

wispy latchBOT
dry island
tender steppe
#

so the chat latency still exist

#

for youtube

#

does anyone haves any fix about it?

#

it's over 3 months now

plucky void
#

Hallo please help me. How get stream/recording start/stop beep on Streamlabs?

gritty isle
tight snow
#

@vestal pond No self promotions, see #rules

tight snow
#

@smoky shellNo promotions, see #rules

wispy latchBOT
#

@crystal haven
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

gritty isle
obsidian goblet
#

Anyone else's donation link not working?

#

Been days for me on YouTube, Twitch donation link works fine

reef locust
#

currently cooking rn

daring girder
#

How do I move individual sources on streamlabs that I already made into a folder I created if they're not already in a folder?

daring girder
gritty isle
daring girder
gritty isle
#

Left Click

#

Don’t click on the folder name. Left click on the folder icon. 📁

daring girder
gritty isle
gritty isle
glacial bloom
#

hey all, anyone having issues going live on Facebook? I've been trying for 2 days and unable to see my live...

stray citrus
steel ridge
#

hello i could'nt find any information in the self help center could someone answer help or point me in the right direction ! im trying to use the streamlabs console! but when i try to go live via the xbox it says "i need to link a subscription to my account " but xbox doesnt offer a streamlabs subscription ?

wispy latchBOT
proper totem
steel ridge
#

Yes I have ultra but xbox isn't give me the option to go live with streamlabs

stray citrus
steel ridge
#

Oh thank you !

gritty isle
#

Scrambled eggs came out well but alas I burned the toast. Sigh. 🥚 🧅 🍞 ☕️

empty plinth
#

random question - can alert box do TTS without donations & bits? Just a channel point redemption TTS (without a 3rd party plugin)?

hardy raft
#

I couldnt find the answer in self help so, why doesn't discord display the "streaming" status when I am and have streamer mode enabled?

stray citrus
spice heart
#

Anyone ever have an issue where you change your image and sound for the follow alert but it shows up as the default? All the other ones changed for me except the follow

stray citrus
pure scroll
#

Having trouble getting Sons of the Forest to work on my Stream
Is it loading for anyone else?

agile owl
#

If I owned it I could help 😂

proper totem
#

TicketKevin Streamlabs Support Update TicketKevin
We're currently seeing higher than usual chats come into Support. Please bear with us while we work through these chats and tickets in the order that that they were received - responses may be delayed.

There was an issue with users in EMEA Countries involving Facebook not going live when using the Streamlabs Multistream service

Status: completed Fix rolling out now completed

quasi prism
#

Can someone help me

gritty isle
quasi prism
#

What's a easy way to cancel my prime sub it won't let me login.

#

It shows a error page when I try logging in with twitch on streamlabs.com than takes me to a error page.

serene ether
#

Hey I'm new!

gritty isle
sharp dust
#

yo is anyone able to help me set up my stream labs if you are please dm me

wispy latchBOT
#

@sharp dust This video should help you out with getting started with Streamlabs Desktop: https://www.youtube.com/watch?v=d--1z_W9IVw

The Streamlabs YouTube Playlist of Short Tutorials can be found here: https://www.youtube.com/playlist?list=PLNqq3_wAj1iBLgWoGw9MrM9_Ts0KewtMK

We also have our guide here with more tips for getting started with Streamlabs Desktop: https://streamlabs.com/content-hub/post/getting-started-with-streamlabs-desktop

We highly recommend just taking the time to watch the videos in #440687097427525642 to learn more about the program.

You can search for your issue on https://streamlabs.com/content-hub/support for further assistance.

cloud basin
#

Is there a way to add other peoples' webcams to your layout? Like for a podcast?

mint harness
gritty isle
#

Or use Collab Cam.

tight snow
#

@sullen ivy No promotions or ads, see #rules

tight snow
stable acorn
#

That’s a goot rool

keen sluice
#

We need to see streamlabs have the ability to link your streamlabs account to rumble

surreal slate
#

Is there a way to make a store item redeemable once per stream?

quick zodiac
#

is it worth using streamlabs?

#

or is obs better?

#

because i dont wanna give my card info to them i dont trust

surreal slate
still warren
#

hey does any know how to add docks

#

ive just started streaming on kick and it doesnt show my chat in Streamlabs

north sierra
#

for me obs is better i use it everyday

white mango
#

Where can i suggest features for the streamlabs bot? With the feedback and ideas form?

mint harness
daring girder
#

How do I create YouTube shorts videos using streamlabs? Or would that be a #support-info chat question?

gritty isle
glossy girder
#

Is it possible to have cloudbot list the full list of commands users can use? i feel like thye will have no idea i've even turned it on otherwise!

mint harness
glossy girder
gritty isle
gritty isle
wispy latchBOT
gritty isle
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You’re welcome!

glossy girder
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I don't have a streamlabs username I dont think, just linked to twitch @gritty isle

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And Setup Streamlabs ID option always fails for me

gritty isle
gritty isle
wispy latchBOT
glossy girder
mint harness
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Mine just seem to load forever too
While my profile picture flashes on the screen

glossy girder
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Yep same

gritty isle
glossy girder
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Will do thank you!

stray citrus
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Yes, I can help with this if you hop into that channel! I'm free! 😄

gritty isle
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Thank you Bratley! Not sure what’s up with these pages.

rapid jacinth
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Am I able to just connect my youtube account? or do I have to do the advanced settings?

gritty isle
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Have you ever used Streamlabs before? If not, log in with your YouTube account in Streamlabs Desktop and that will get things setup for you. Or you can login at the Streamlabs web site using your YouTube channel.

wispy latchBOT