#technical-support

1 messages · Page 10 of 1

quartz elk
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Anyone ever experienced that or have a solution

abstract plazaBOT
tender heron
abstract plazaBOT
tender heron
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Anybody know how to set streamlabscontroller app on android.
I asked support and submitted a ticket. Can't seem to get it working

abstract plazaBOT
abstract plazaBOT
last sun
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help please I’m getting a black screen for my elgato yes hdr is off please help

oblique spear
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Any tips for creating your own logos for Latest follower and such? I want to try to make it look nice while still being pretty basic in design

wispy latchBOT
abstract plazaBOT
potent thorn
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Pito

abstract plazaBOT
rustic cypress
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Hey streamers! I'm new here (and to streaming) and I'm trying to set up my StreamDeck properly with some cool animations. Can anyone point me in the right direction?

abstract plazaBOT
sleek spire
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im having trouble...nothing is showing up on my mini feed

abstract plazaBOT
uncut garden
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anyone know how long the live block on FB is for the stupid FIFA copyright ????

sleek spire
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^^^ I got hit with that too!! and i fricken have a supporter giveaway

sleek spire
sleek spire
abstract plazaBOT
red grove
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is the desktop version able to stream xbox cloud games from the xbox app without setting anything up on the xbox?

gritty isle
# red grove is the desktop version able to stream xbox cloud games from the xbox app without...

You could use our subscription service, Streamlabs Console, to stream directly from your console. If you don't want that, here's a guide with all the options for using Streamlabs with consoles: https://streamlabs.com/content-hub/post/using-streamlabs-with-consoles-ps4xbox

More about Streamlabs Console: https://streamlabs.com/content-hub/post/how-to-get-started-using-streamlabs-console https://streamlabs.com/content-hub/post/streamlabs-console-faq https://streamlabs.com/content-hub/post/streamlabs-console-update

fossil elbow
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i need help, i made my own custom alert sounds but they have this weird robotic echo that i cant fix

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when i test them

wispy latchBOT
abstract plazaBOT
red grove
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ok so if im on the pc using the xbox app i have to set up xbox streaming even for xbox cloud gaming correct?

gritty isle
red grove
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i tried to stream Microsoft flight sim on my PC but as a cloud gaming and it wouldn't capture my game

gritty isle
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Never tried streaming a game via that way. You might put in a ticket for assistance with that.

wispy latchBOT
abstract plazaBOT
bold yarrow
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anyone who can recommend a good app for using your phone as a webcam for your streamlabs? Preferably one that can also allow your phone to record the video as a separate file while being used as a webcam. I have a samsung galaxy s22 ultra 🙂

shrewd finch
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@bold yarrow I believe EpocCam by Elgato is a good one for use of a phone webcam on streaming software

abstract plazaBOT
stone plank
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WHY have you guys and gals changed to this ticketing system I HAVE NO IDEA.... ticketing systems suck when you need help right away. the process was alot better before. i have zero outputting audio on streamlabs and its a common occurance with my set up but everytime i go to try and fix it, it doesnt work, but you guys seem to have a way with it. please help me!!!!!!

shrewd finch
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@stone plank At the moment the ticketing system in Discord is down, until it's up again we have a ticket system from the link shown above ^ I'm sorry for the lack of availability of Discord tickets. We will have more information posted on Discord once its up and running again

stone plank
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i need advices now though, this doesnt help anyone when they gotta stream!

lofty goblet
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Good evening. I'm having an issue. My streamlabs keeps disconnecting me. My internet speed is great but I did receive a copyright strike on YouTube. I unlinked YouTube and streamed on Twitch and Facebook. Both of which I have no stikes on. How do I fix this?

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Strikes*

gritty isle
lofty goblet
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So can't stream on Twitch for example if I unlink/unmerge YouTube from my account?

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So I can't*

gritty isle
lofty goblet
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No, Twitch is.

stone plank
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can anyone help me with my issue with no outputting audio on streamlabds please?

gritty isle
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Then you should be able to unmerge your YouTube channel if that's what you want to do.

wispy latchBOT
abstract plazaBOT
lofty goblet
gritty isle
lofty goblet
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Yes. I streamed to both separately and individually and the results were the same. Disconnected less than 5 minutes into the stream with YouTube unlinked/unmerged.

gritty isle
wispy latchBOT
royal swallow
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Anyone know how to get the sound effects from a stream deck onto streamlabs?

abstract plazaBOT
gritty isle
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@marble charm Sorry, no self promotion! Please check the #rules!

marble charm
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Ok sorry about that

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My bad

abstract plazaBOT
last surge
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searching for help for my streamlabs obs, i cant delete cache and restart when i do it, i become javascript error and tried many things from youtube but didnt work. so if anyone can help will be grateful

wispy latchBOT
abstract plazaBOT
late pendant
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Having issues having my PTZ camera appear trying to add the IP address to the media source???

gritty isle
wispy latchBOT
abstract plazaBOT
abstract plazaBOT
river comet
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Anyone able to pm call , just to answer a few questions and get me going with streamlabs?

earnest tapir
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como eu desconecta a conta do facebook no streamlabs

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how do i disconnect facebook account on streamlabs

wispy latchBOT
abstract plazaBOT
gritty isle
wispy latchBOT
main scroll
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trying to stream to streamlabs console and im getting a error on my console. "You need to link a subscription to your account to use the selected broadcast destination"

last surge
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searching for help for my streamlabs obs, i cant delete cache and restart when i do it, i become javascript error and tried many things from youtube but didnt work. so if anyone can help will be grateful

gritty isle
wispy latchBOT
remote basin
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Can anyone shoot me some advice??

abstract plazaBOT
remote basin
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I am trying to stream but when i go live my video feed on my stream is like stretched or wide angle i havent made any changes?

main scroll
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@gritty isle I am currently subscribed to ultra

gritty isle
# main scroll <@301571565840236564> I am currently subscribed to ultra

Thanks for confirming that. I’d logout of the Streamlabs Console web site and logout of the Streamlabs web site. If you use Streamlabs Desktop on PC or a Mac, also logout there. And if you use Streamlabs Mobile, log out there as well. Then clear the cache in the web browser, restart the web browser, and log back in at the Streamlabs Comsole web site and make sure it sees your subscription. If it doesn’t, then please submit a ticket for further assistance.

wispy latchBOT
gritty isle
remote basin
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@gritty isleso when i click settings, then output, it doesnt give me a feature of output resolution.

gritty isle
remote basin
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ok thanks!

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it still seems stretched though

gritty isle
abstract plazaBOT
viscid matrix
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Sup how is everyones days

gritty isle
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Grinding that content! What are you up to?

abstract plazaBOT
spring flare
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Some one play?

abstract plazaBOT
charred walrus
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What happened to opening a ticket within the discord?

abstract plazaBOT
abstract plazaBOT
gritty isle
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Click ‘Connect to another account’ then choose the custom RTMP server option.

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You’re welcome.

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If you can, I would update the ticket with that information. To update the ticket, just reply to the email.

abstract plazaBOT
chrome vapor
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Hello, I have an issue with the custom widget alerts you install from that library. No matter what I do the default alerts still play not the custom ones. I've checked on the dashboard said it's the custom theme alert. Signed out, done a reset in all ways. Confirmed everything is on and working. I'm not sure how to fix this.

gritty isle
wispy latchBOT
viscid matrix
quaint streamBOT
# 
 -= Available actions for ticket command =-

/ticket create  :: Creates a new ticket
/ticket update  :: Updates a ticket
/ticket list  :: Shows open tickets```
last sun
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Guys quick question

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If I want stream but don’t want to use wires for elgato chat link I will need a wireless headset and a microphone for the laptop?

robust pecan
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Hi guys, how do you start a ticket in here?

gritty isle
wispy latchBOT
gritty isle
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Before starting your ticket on the Support site, please click SIGN IN at the upper right.

robust pecan
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thanks

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/support

quaint streamBOT
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@robust pecan, let's continue via DM

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@robust pecan, We encountered an error. Please try submitting your ticket again. If the problem persists, please contact support.

chrome vapor
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/ticket create

quaint streamBOT
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@chrome vapor, let's continue via DM

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@chrome vapor, We encountered an error. Please try submitting your ticket again. If the problem persists, please contact support.

gritty isle
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If you can’t create a ticket with the Zen Desk Bot, then use the link below…

wispy latchBOT
abstract plazaBOT
robust pecan
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okie thanks

gritty isle
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You’re welcome.

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Yeah, widgets don’t work when using the custom RTMP option as it doesn’t use the platforms API set up for Streamlabs.

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Sorry about that, Luke. Sadge

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The team will appreciate you trying the custom RTMP option. KevHeart FeelsSupportMan

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Right. 😉

robust pecan
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ooh cool

gritty isle
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Yeah, it gets you exposure on multiple platforms so you can narrow down where you are getting the larger following and then you can focus on that platform once you reach Affiliate or Partner.

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Yup.

high pumice
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Hello, the last few times I streamed my mini feed and alerts are not updating/working. I stream on YouTube with stream labs can't figure out why please help

abstract plazaBOT
gritty isle
wispy latchBOT
gritty isle
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If that doesn’t resolve the problem, then please put in a ticket. 👇

wispy latchBOT
robust pecan
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ever since the data migration, none of my alerts or widgets are working..

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I tried logging out and refreshing the widget urls and my account is already merged

abstract plazaBOT
gritty isle
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@robust pecan I would then put in a ticket via the link for the bot above. I check the #known-issues and don’t see an issue with data migration and alerts or other widgets. #known-issues message

robust pecan
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yeah I did.. I was just curious thx

gritty isle
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I wouldn’t make a change like that right now. Especially if Twitch is your Primary you won’t be able to unmerge it.

abstract plazaBOT
robust pecan
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just curious.. if you request to delete your streamlabs account, can you make a new one with the same twitch account?

abstract plazaBOT
vapid osprey
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Hi

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how do i add a tip/goal box for streamlabs console?

gritty isle
vapid osprey
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and when I try to stream to streamlabs it says this, "You need to link a subscription to your account to use the selected broadcast destination."

robust pecan
gritty isle
abstract plazaBOT
vapid osprey
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ohhh

abstract plazaBOT
sweet verge
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I have Streamlabs Ultra and use the Pretzel program for music and youtube keeps attaching copyright ( no Impact ) claims to my videos ..... Why is this ? I thought it was ok to use this program in our streams ?

abstract plazaBOT
sweet verge
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?

abstract plazaBOT
sweet verge
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That didnt not help bot lol

onyx parrot
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you guys dont offer live help anymore

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so stupid

abstract plazaBOT
frank star
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Im a Content Creator of Facebook , My Streamlabs Account has been blocked to stream on facebook. Can You fix it quick my Ticket Number 668138

abstract plazaBOT
frank star
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Hey there i know its off day but still it Emergency ! QuestionKevin

plush lake
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If you were blocked on Facebook I doubt Streamlabs would be able to fix it. Probably better to ask Facebook to unblock you

frank star
abstract plazaBOT
flint moth
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Hey? I paid for streamlabs ultra. I used it for one stream and now it says I don’t have it anymore

abstract plazaBOT
abstract plazaBOT
desert briar
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hello i need some help

abstract plazaBOT
keen totem
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I'm confused you have all these "Tech" sections and "Support" sections yet no ability to talk to anybody

abstract plazaBOT
keen totem
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"Live chat support" just leads to the same Ticket system

abstract plazaBOT
native iris
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just wondering what happened to the support section cause i dont see it anymore

abstract plazaBOT
crimson timber
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Hello, I want to ask something about a Streamlabs thing that is not really related with support

abstract plazaBOT
crimson timber
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What's the proper way?

abstract plazaBOT
gritty isle
abstract plazaBOT
crimson timber
abstract plazaBOT
crimson timber
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I want Streamlabs to notify me when it starts recording. Every time I want to record something I have to change the window to check that it is recording.

Sometimes I hit the "record/stop recording" key and it turns out that I was already recording and the recording stops and then I don't record anything, other times it's still finishing processing the recording so it doesn't record anything.

Any method works for me, a sound, a floating notification, a watermark... that's not so important.

abstract plazaBOT
rustic goblet
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Having trouble with streamlabs desktop choppy sounds. Any threads or forums on this known issue? I can't seem to find a good fix.

wispy latchBOT
abstract plazaBOT
stray citrus
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PORGwitwit I'm so happy to hear that!

abstract plazaBOT
delicate torrent
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I am having so many issues getting this to work

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Tried hiring people.on Fiverr they keep just flaking out

abstract plazaBOT
delicate torrent
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is in normal you need to wait like 24 hour before you can go live on YouTubem

stray citrus
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^ Yes, I believe Youtube has that in place for all users before they can broadcast.

red copper
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Hey, all! I was wondering if anyone else was having the same issue as me with Streamlabs on YouTube. My Chatbox was working fine until a couple of weeks ago. Now, every minute-or-so the chatbox freezes and then after another minute all the chat-messages posted during the freeze appear at once. Then it freezes again and it all repeats. Here's a video showing the problem; https://twitter.com/TrilbeeReviews/status/1596899834967232518?s=20&t=l7gcxb_mgmhI3GrEQQGrQA

Anyone else had this issue? I've tried troubleshooting, un-installing, logging out and creating new chatboxes but the problem persists. Any help would be greatly appreciated!

shrewd finch
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@red copper It's a known issue currently, for YouTube, if you'd like to submit a ticket for our team to add it for tracking the issue you can do so below

gritty isle
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Woo Hoo!!! HYPERS

wispy latchBOT
red copper
shrewd finch
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No worries, it isn't currently listed in the known issues channel

abstract plazaBOT
gritty isle
gritty isle
bold walrus
abstract plazaBOT
near girder
#

Is it possible to change your domain name for your website that’s powered by Streamlabs?

abstract plazaBOT
crimson timber
abstract plazaBOT
idle stag
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I copied my OBS settings when starting streamlabs desktop - is there any reason that my virtual camera is much blurrier on streamlabs than it is on OBS?

wispy latchBOT
abstract plazaBOT
icy quest
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Any idea what would cause flickering every 2-3 seconds, but that would only show on the Recording and not in OBS?

abstract plazaBOT
icy quest
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Also does not affect me while streaming either.

wispy latchBOT
#

@wanton goblet
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

amber trench
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Is the chat box working yet?

gritty isle
gritty isle
amber trench
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Ugh ok thanks Rufus

abstract plazaBOT
icy quest
abstract plazaBOT
gritty isle
icy quest
gritty isle
icy quest
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Yeah, I'm at a loss, as all the search results are 99% about the Nvidia issues. 😦

abstract plazaBOT
gritty isle
wispy latchBOT
jolly pine
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@icy quest hi there! an important factor i've noticed with AMD GPU's is that most times, the AMD Adrenalin software automatically downloads the latest or 'optional' drivers rather than the actual recommended drivers for your GPU. i'd recommend searching for your GPU on their website to get the drivers that specifically say they're recommended for your GPU! i hope this helps, otherwise you can follow the ticket link that Rufus had the bot send above KevThumbsUP

gritty isle
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Thanks Mayhem! I'm an Nvidia guy.

jolly pine
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i have experience with both, but on my own system, i have AMD so it's a specialty of mine 😉

abstract plazaBOT
lilac tusk
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Never got an answer yesterday, putting it out there again today: Do we or will we have Matte transitions support?

gritty isle
abstract plazaBOT
wispy latchBOT
rough ferry
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Can someone DM whos a pro at streamlabs

wispy latchBOT
desert briar
#

Yo does anyone know why when I try to stream to streamlabs from my Xbox it says I have to add a subscription to my account before I can stream to streamlabs? 😦

abstract plazaBOT
gritty isle
rough ferry
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Sent

desert briar
gritty isle
wispy latchBOT
main scroll
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@desert briar I contacted support through a ticket last night, make sure you have twitch downloaded and signed in! It fixed it right away

desert briar
# gritty isle Ah, okay, thanks for confirming that. Not sure why that's happening then, sorry...

Okay, I put in a ticket like yesterday but I’m not sure how long they take to respond usually and I didn’t get an email or anything confirming they got my ticket lol

Also @main scroll I do have twitch all signed in, I even tested streaming to twitch and that one works fine, but my streamlabs isn’t. But my twitch and streamlabs are connected, in my troubleshooting attempts yesterday I even disconnected and reconnected them and that still did not help 😭

main scroll
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No clue then 😦 I'd wait for support to get back to you

desert briar
gritty isle
wispy latchBOT
gritty isle
oak void
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Do you know how long it usually takes for them to respond to tickets?

gritty isle
oak void
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It's okay!

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Do you happen to know how different audio tracks work in a recording from slobs?

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bc the recording in my folder has only the game audio but when I put it into my editing program it only has my microphone audio

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since they're on different tracks I didn't know if they'd be saved to different places or smth

abstract plazaBOT
gritty isle
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Could be the format you're using. Not all formats support mutli track audio and not all editing software can deal with multi track audio. If you can, I'd use MKV rather than MP4.

oak void
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you mean to record in MKV?

gritty isle
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Yes!

oak void
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I'll try that out in the future, then. I'll try looking at other editing programs in the meantime, thank you!

shrewd finch
gritty isle
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Ah ha, that's the guide I was looking for! Thanks ekso! KevHeart

oak void
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Thank you! I'll double check that I have it set up with that. I had originally followed a video

real fjord
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does anyone else have a hard time getting the kb/s to stay up?

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my is always dropping to 100 or to 0 even

abstract plazaBOT
oak void
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How do I close a ticket? You were right about the editing program just not accepting multiple tracks

abstract plazaBOT
stray citrus
oak void
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668137

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Thank you!

stray citrus
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Perfect - thank you so much! I will have this marked as resolved on our end, but if anything else comes up, please reach out! KevHeart

oak void
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I will, tysm! KevHeart

abstract plazaBOT
mighty crystal
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I need help finding a stream key for TikTok for obs

jolly pine
desert briar
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I know this is a non support chat. But is there a way to fix the stream chat on streamlabs not logged in?

mighty crystal
jolly pine
desert briar
wispy latchBOT
desert briar
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/support

quaint streamBOT
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@desert briar, let's continue via DM

desert briar
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/email verify

quaint streamBOT
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@desert briar, let's continue via DM

desert briar
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/support

quaint streamBOT
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@desert briar, let's continue via DM

pallid python
abstract plazaBOT
old wyvern
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/support

quaint streamBOT
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@old wyvern, let's continue via DM

honest barn
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does anyone use streamlabs studio here?

old wyvern
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/email verify

quaint streamBOT
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@old wyvern, let's continue via DM

honest barn
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/support

quaint streamBOT
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@honest barn, let's continue via DM

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@old wyvern, let's continue via DM

honest barn
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/verify email

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/email verify

quaint streamBOT
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@honest barn, let's continue via DM

abstract plazaBOT
olive pivot
#

Streamlabs create a ticket has me in an endless loop where it thinks my request has solved and it has not. Hopefully I can ask this here.

Stream Labels wont log in and says that I need to have a merged platform first. Note I am trying the stream labels single app as I use obs studio. I have 2 merged platforms, one of which I've streamed on all week. But it refuses to log in anyway popping up that yellow error message each time. Any advice?

abstract plazaBOT
shrewd finch
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Tickets are answered in the order they come in, so it may take some time. If you click on one of the links asking you if your problem is solved it will mark the ticket as closed. All you have to do is create the ticket, then wait for a response as long as you don't click the articles listed in the email it won't close the ticket

abstract plazaBOT
river comet
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if my account posted any links i apologize, i got hackes

abstract plazaBOT
river comet
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hacked*

plucky frigate
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is there any updates on the youtube chat widget? super lagged, freezes from minute to minute, giant delay for messages to appear. this should be a high priority, it's been with these issues for such a loooong time now

shrewd finch
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No updates at this time, part of the issue is changes made within YouTubes API and what we as a third party to YouTube is allowed to gather from their API. Theres not much more information we have currently until we find a proper solution, in which we'd reach out via a ticket if you submitted one.

abstract plazaBOT
past raptor
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How do we use the in discord support again?

wispy latchBOT
past raptor
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/support

quaint streamBOT
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@past raptor, let's continue via DM

past raptor
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/email verify

quaint streamBOT
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@past raptor, let's continue via DM

past raptor
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/support

quaint streamBOT
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@past raptor, let's continue via DM

abstract plazaBOT
past raptor
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Mayhem can you open ticket 917 back up? My issue is ongoing

jolly pine
past raptor
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👍

abstract plazaBOT
keen barn
#

Steaming to Xbox is so unecisarily hard

abstract plazaBOT
hasty garnet
keen barn
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Pretty sure I do yeah

abstract plazaBOT
keen barn
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Which sucks

keen barn
gritty isle
#

Not impossible. Streamlabs Console is a subscription service. It cost money to develop and maintain and the API to Twitch is not cheap.

hasty garnet
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kinda suks if you have no viewers like me but i understand needing to charge

abstract plazaBOT
keen barn
abstract plazaBOT
winged juniper
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hey boiss

abstract plazaBOT
rose pond
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I don't see anywhere else to ask this so I guess I'll do it here.

Anyone know of a way to lower an audio track (such as desktop audio) while an alert is playing? I'm assuming not, but if someone does that'd be neat. (Please ping if you respond, ty)

abstract plazaBOT
dawn needle
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Does anyone know what my audio tracks should look like for my vods, Im getting a completely muted vod with ingame sound and my sound

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any help would be awesome or dm me to help 🙂

abstract plazaBOT
ripe badge
abstract plazaBOT
wheat breach
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Any time i open a webcam scene, app freezes and crashes, ive deleted and reinstalled, ive cleared cash to reset settings ive updated drivers for pc and webcam, i dont knwo what more i could do.

abstract plazaBOT
abstract plazaBOT
robust pecan
#

hi guys.. just curious does anyone know how long a data migration in streamlabs take? Or does it vary?

abstract plazaBOT
mental walrus
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hi guys i already submitted ticket as i changed the platform from FB to Twitch but i didnt receive any reply how much time it will take ?

abstract plazaBOT
desert briar
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bom

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bom bom

abstract plazaBOT
sweet verge
abstract plazaBOT
cloud basin
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Why is the support chat gone? Now I have to rely on an email to get help?

abstract plazaBOT
cloud basin
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😭

abstract plazaBOT
novel elm
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I want to use streamlabs chatbot for youtube again after one year. But it looks like that i don't work anymore. Is it true? I can't connect my streamer and bot account with the chatbot. Is there any possibility to import the accounts from the chatbot to the cloudbot if I have to switch? Thanks for your help 🙂

rocky charm
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So anyone know how to access my streamkey in SLOBS so i can add ?bandwidthtest=true to run a test stream without going live? I am in settings but where i put my streamkey in is not accessible now.. It just says logged in but its not accessable in any way that i can see.

gritty isle
# novel elm I want to use streamlabs chatbot for youtube again after one year. But it looks ...

You may have an old version of Chatbot. Chatbot was updated frequently in the last few months. Please make sure that you're on the latest version, 1.0.2.73. If not, please download an installer here https://streamlabs.com/desktop-chatbot and run the installer. DO NOT UNINSTALL FIRST. If you still have problems connecting with you streamer and bot accounts after that, please inquire over at the Chatbot Discord, there's an invite link in the #rules channel.

rocky charm
#

Trying to do the inspector twitch tv

shrewd finch
#

@rocky charm If you go to settings > stream in Streamlabs Desktop then hit "stream to custom ingest" you can select Twitch and input your key there

rocky charm
#

ok at the bottom ok

abstract plazaBOT
stuck dagger
#

hello

brisk spindle
#

For some odd reason I drop major frames with SLOBS vs regular OBS

novel elm
abstract plazaBOT
humble hill
abstract plazaBOT
wooden torrent
#

Damn the bot is pretty annoying lmao

abstract plazaBOT
wheat breach
abstract plazaBOT
wispy latchBOT
quaint streamBOT
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@wheat breach, let's continue via DM

desert briar
#

,

grave zodiac
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is there a link on how we can stream with streamlabs and the meta quest 2?

abstract plazaBOT
sweet verge
abstract plazaBOT
wheat breach
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/email verify

quaint streamBOT
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@wheat breach, let's continue via DM

abstract plazaBOT
full sky
#

Hi all, does anyone know why virtual camera isn't working in Streamlabs Desktop on my Mac? It's an M1 MBP

wheat breach
full sky
#

I did google it, but couldn't find any answers

wheat breach
#

same with me. but after a support ticket that lead no where, im stuck with a simmilar issue and no help form the support team.

mint marsh
#

hey guys, I have a problem with my live. I'm trying to stream Valorant at 60 fps and 1080p but it's dropping frames. I have a rtx 3050, 16gb ram, ryzen 5 5600

gritty isle
#

@wheat breach Please don't mass tag Staff. Please see the #rules. If you need assistance, please put in a ticket.

wispy latchBOT
wheat breach
#

no help from a ticket

shrewd finch
#

Don't use tags like such as they don't function in this server regardless.

#

We have many forms of support, if you have Ultra you can link your Ultra account below to Discord and get access to #ultra-support 👇

wispy latchBOT
shrewd finch
#

You can also access chat for Ultra members on Streamlabs Dashboard in the bottom right corner with the chat window

#

If you don't have Ultra a ticket will need to be made to review your issue

wispy latchBOT
shrewd finch
#

Currently Discord is closed for community level support, so tickets must be used.

light gorge
#

@gritty isle is there a channel in here where I can post a link to a video I made on how to IRL stream for people who are interested?

wheat breach
#

it seems the only way im going to get help is if i pay money. a normal ticket has lead me no where.

gritty isle
shrewd finch
#

You'll have to wait, we have many users reporting similar issues and have a back log of tickets to go through. Tickets are answered in the order they come in, I apologize if the reply is taking too long but at the moment that is the current system we have.

light gorge
shrewd finch
#

We don't allow promo or advertising on this Discord, you'd have to do so in another Discord sorry. We don't plan on adding such a place currently.

abstract plazaBOT
wispy latchBOT
desert briar
#

it would be cool if we can have support here considering this is streamlabs discord

#

like im having problems with game capture black screen, and none of the tutorials work

shrewd finch
#

At the moment the support we offer is via tickets, you can submit a ticket shown above if you don't have Ultra to get support through our ticketing system.

desert briar
#

wouldnt a channel be faster getting the response

gritty isle
abstract plazaBOT
severe island
#

/support

quaint streamBOT
#

@severe island, let's continue via DM

abstract plazaBOT
severe island
#

/email verify

quaint streamBOT
#

@severe island, let's continue via DM

severe island
#

/support

quaint streamBOT
#

@severe island, let's continue via DM

abstract plazaBOT
river horizon
#

What happened to the support tickets on discord I don't wanna put in a whole thing on their website

abstract plazaBOT
wheat breach
river horizon
#

Awesome

abstract plazaBOT
plain willow
#

Anyone else get on their computer to play games and end up on discord and streamlabs editing crap for hours instead? Or is it just me?

abstract plazaBOT
harsh glen
#

Anyone have any advice on how to get the Streamlabs Desktop - Virtual Webcam's stream to pick up audio? The people I'm streaming to say they can't hear the game.
And searching the internet help only pulls up results for OBS.
Whatever is Elgato is picking up the game audio at least.

agile owl
plain willow
#

Thank goodness, Im not alone haha
I have been addicted to cult of the lamb since it came out but it takes me forever to play cause I get distracted with everything else...

agile owl
#

I been mostly focused on Morrowind since I havent completed it

abstract plazaBOT
main spruce
#

Hi, do someone knows why could my alerts dont appear when someone gives me a follow or anything?

abstract plazaBOT
cloud basin
#

Sorry to sound like a rant, but I massively prefer having a support channel here on the server versus submitting a ticket, especially since some may have to wait on an email to resolve an issue that requires faster assistance. Some people's emails may also be delayed at times.

I don't hate the ticket system though, just prefer the old method. Still love this server's ability to support ❤️

cursive herald
ruby berry
#

Howdy

cloud basin
cursive herald
cloud basin
abstract plazaBOT
sterile oar
#

Has anyone come across this issue with SLOBS.
You start streaming in twitch and The stream is just a black screen but audio can be heard on twitch, although you see everything perfectly fine in your slobs software? Any ideas on how to fix

abstract plazaBOT
gritty isle
abstract plazaBOT
desert briar
abstract plazaBOT
desert briar
#

ive had this problem since i downloaded win11 yesterday aswell

desert briar
ocean roost
#

@desert briar This channel is not for support, please use the link above to submit a ticket so our team can help you out.

abstract plazaBOT
turbid grove
#

im having an issue where streamlabs are saying i dont own ultra but i do i paid for the yearly plan in oct i sent a ticket i hope this gets resolved

abstract plazaBOT
broken merlin
#

#streamlabs bot

abstract plazaBOT
abstract plazaBOT
ocean roost
#

@eternal verge Please do not tag staff that isn't currently working with you.
Temporarily the support system in here is disabled, please use the link above to submit a ticket to our team.

eternal verge
#

and i understand it's very hard to guide one by one person.

vital oak
#

morning

abstract plazaBOT
worldly swallow
#

Been a little bit since I've been here, but am I understanding correctly that you can no longer get live assistance via Discord?

abstract plazaBOT
abstract plazaBOT
abstract plazaBOT
cyan schooner
#

Hello Is the chat box broken? No response

abstract plazaBOT
foggy shore
#

Why would anyone come here just to chat? So you guys no longer offer support in chat? Not even for paid subscribers?

wispy latchBOT
abstract plazaBOT
wispy latchBOT
abstract plazaBOT
grim vale
#

Streamlabs Ultra and Streamlabs Console are totally different subscriptions?

abstract plazaBOT
shrewd finch
wispy latchBOT
agile owl
#

Yay I got me t-shirt today

grim vale
wispy latchBOT
grim vale
#

I'm wondering if I need Streamlabs Ultra or Streamlabs console? I stream with my Xbox Series X Console directly to twitch... Using my Console and my Mobile device to manage my dashboard

abstract plazaBOT
shrewd finch
timid bramble
#

Hello Everybody, I'm New.

I would like to know if you could help me with a problem that I have been having for a week. I set up the loyalty system in Streamlabs and users earn tokens with no problem, but when I want to edit the chest image or loyalty avatar from twitch extensions, I just can't click to upload a new image. Does anyone know why this keeps happening to me for 1 week?

grim vale
#

Would Ultra benefit me if I don't have a laptop or PC or desktop or it's beneficial if you have a laptop or PC or desktop? I mainly just have my Xbox Series X Console and my mobile to manage and control my Twitch dashboard

#

Can I use my Xbox Series X web browser Microsoft edge to be able to use and ultize streamlabs desktop and its features? I can't ultize it on my mobile it won't let me open the download file on my mobile device when I try downloading streamlabs desktop

abstract plazaBOT
gritty isle
wispy latchBOT
timid bramble
#

/support

quaint streamBOT
#

@timid bramble, let's continue via DM

timid bramble
#

/email verify 999748

quaint streamBOT
#

@timid bramble, let's continue via DM

timid bramble
#

/support

quaint streamBOT
#

@timid bramble, let's continue via DM

timid bramble
#

/support

quaint streamBOT
#

@timid bramble, let's continue via DM

timid bramble
#

/support

quaint streamBOT
#

@timid bramble, let's continue via DM

timid bramble
#

/ticket update

quaint streamBOT
#

@timid bramble, let's continue via DM

shrewd finch
grim vale
gritty isle
timid bramble
gritty isle
abstract plazaBOT
grim vale
gritty isle
timid bramble
#

I can't change the chest and avatar image from the twitch extension.

gritty isle
grim vale
abstract plazaBOT
gritty isle
grim vale
gritty isle
wispy latchBOT
gentle palm
#

How come I had to pay for the stream labs monthly

grim vale
gritty isle
agile owl
#

there's a sub for console?

grim vale
agile owl
#

wish I knew that back in 2017 😂

orchid acorn
#

.

gentle palm
grim vale
# agile owl there's a sub for console?

That's what I'm paying monthly for $4.99 to use overlays and alerts and etc that streamlabs provides with it and my Xbox Series X Console streaming destination is on streamlabs

#

They recently added it not that long ago... a few days back on the new update @agile owl

gentle palm
#

So if I do the 7-Day free trial I'm not paying for anything or how's it going to work cuz I'm not sure

agile owl
dry belfry
#

after 7 days you are charged the fee for the sub

abstract plazaBOT
grim vale
gentle palm
grim vale
# gentle palm Okay thanks for the info

I'm going to cancel my ultra monthly subscription since I can't benefits from it because I'm on Console Streaming, I forgot if ultra let you do a 7 days trial?

shrewd finch
#

The everyone tag doesn't work in here, please don't use it thank you!

grim vale
#

Oh sorry

#

My apologies

#

Where do I go to cancel my monthly subscription with Ultra?

abstract plazaBOT
gritty isle
abstract plazaBOT
terse meadow
#

Hey im new here, is there a proper place here to ask for help?

wispy latchBOT
sturdy solar
#

so streamlabs just bumped me to ultra and completely wiped out everything I had already earned in all-stars...

terse meadow
#

I'm sure there's a setting to fix this somewhere but I don't know where it is all I was trying to do was rearrange my layout and this happened, the stream preview is blank and saying that selective recording needs to be enabled which I've never had to do before, did I put the wrong thing in that spot or what?

abstract plazaBOT
normal lily
#

My problem is that when I'm live on twich the live suddenly disconnects but on streamlabs it continues

sturdy solar
#

I have not had issues like that, just want my all stars progress back... put a lot of work in and ultra completely wiped it out..... not happy

#

have been a prime member for almost a year now and was 20 points from onyx and it is all gone.....

wispy latchBOT
hollow kraken
#

no more live asistance? :;D

abstract plazaBOT
spark tree
#

Anyone know how to fix the “too many attempts, unable to login” issue for tiktok in stream labs?

abstract plazaBOT
foggy shore
abstract plazaBOT
hollow latch
#

Am I the only one with a problem that I can't upload alert animations to streamlabs? I upload the animation, it says that it has been uploaded, but it is still not there. And it also shows that I use 699.12MB / 1GB. When I upload it shows 0 / 1GB

wispy latchBOT
gritty isle
hollow kraken
#

Can i get help to set best resolution , bcs i recorded my stream and quality was so bad.

wispy latchBOT
#

@hollow kraken```md

Recommended bitrate values versus used resolution and FPS.

  • For 1280x720 at 30FPS use 2200 up to 2800kbps.
  • For 1280x720 at 60FPS use 3800 up to 5600kbps.
  • For 1920x1080 at 30FPS use 4400 up to 6200kbps.
  • For 1920x1080 at 60FPS use (6000) 8700 up to 12500kbps.
  • For 1600x900 or 1536x864 at 60FPS use at least 6000kbps up to 8600kbps.

<Note: These values are based for single-pc streaming setup, using x264 veryfast preset>

Using lower bitrates than listed is possible where allowed by the type of content or when using a better (slower) x264 preset or using RTX NVENC to have 6000kbps for 1080p60.
If you get pixelations on your stream, this would mean there is insufficient bitrate to properly encode the stream for the given content.```

# Streaming Service Limitations
- Twitch recommended and supported maximum bitrate is 6000kbps. [Link 1]
- Facebook allows up to 1280x720 at 30FPS and a max bitrate of 4000kbps. [Link 2]
- Facebook Level program allows 1080p at 60FPS and a max bitrate of 9000kbps [Link 3]
- Youtube recommended settings [Link 4]```
:one: :link: <https://stream.twitch.tv/encoding/>
:two: :link: <https://www.facebook.com/fbgaminghome/creators/best-practices>
:three: :link:<https://www.facebook.com/fbgaminghome/creators/levelup>
:four: :link: <https://support.google.com/youtube/answer/2853702?hl=en>
rocky storm
#

Labs will not pick up games just a black screen it used labs before but its been over a couple of years ago and it worked but now i cant get any game to pick up iv deleted labs 3 times but that has not fixed it. thanks for any help

hollow kraken
wispy latchBOT
#

@rocky storm ```md

Having issues with Streamlabs Desktop not capturing and just getting a black screen?

  • After you've added your capture source, the "game" may require to be focused before it will be captured in Streamlabs Desktop.
  • This means you will want to start interacting with the "game" for about 5-20 seconds before it will be detected.
  • Also try running Streamlabs Desktop as admin and if using Game Capture, try using the "Capture Specific Window" option.

Note: Some games will simply not work with Game Capture and will require the use of Window Capture or Display Capture.

Still not working? See the guides below for desktops [Link 1] and laptops [Link 2].```

:one: PC Desktop users get more detailed information about this at :link: https://streamlabs.com/content-hub/post/black-screen-game-capture-problems
:two: Laptop users should see this troubleshooting guide instead :link: https://streamlabs.com/content-hub/post/troubleshooting-capture-source-issues-on-laptops

abstract plazaBOT
hollow kraken
rocky storm
#

ty for the help lets see if that works!

abstract plazaBOT
rocky storm
#

So display will work but game,window will not work.

hollow kraken
rocky storm
#

World of Warcraft

abstract plazaBOT
rocky storm
#

So i have tried every game on my pc and it will not work on anyone.

abstract plazaBOT
hollow kraken
abstract plazaBOT
limber burrow
#

how to delete test widget donation with bushing?

abstract plazaBOT
gritty isle
abstract plazaBOT
limber burrow
gritty isle
limber burrow
#

another question that I can't find is to display the message of the donations permanently, so not only for notification, all the widgets only display the amount and the name

gritty isle
limber burrow
#

I want to display the donation message

gritty isle
#

On the Donation alerts, open the Tip Message Settings box, and enable it.

image.png
#

The Technical Support channel is back open!

FeelsSupportMan

If you need Technical Support, please click the Help Me! button in the #support-info channel, fill out the short form, and a moderator will assist you as soon as possible.

abstract plazaBOT
abstract plazaBOT
frosty coral
#

hey

abstract plazaBOT
frosty coral
#

;_;

agile owl
#

hello

frosty coral
#

I'm waiting for help but no one seems to be online ;_;

tired shoal
#

Good evening. Question: Does it happen to you guys that, when you're the follower you're welcome in others community, but when you want to become the leader, things don't go as easy?

frosty coral
#

Yea?

#

why would you want to be the leader either way? like wdym by that?

#

also guys QUESTION: I cannot stream OSU! (Osu is a game) it doesn't get captured and if it does then only for a mili second when i click out of the game. I tried re-downloading streamlabs but it didn't help. It gets captured in window mode but once i use full screen it doesn't capture sadly. Because of fps drops and stuff i cant stream in windowed mode. I use windows 10.

tired shoal
frosty coral
tired shoal
#

If your plan is to capture in full screen, why don't you capture de monitor?

#

the monitor* (Frenglish...awesome!)

frosty coral
#

and theyd see whatever i'm doing

abstract plazaBOT
abstract plazaBOT
slender mesa
#

Probably a silly question, but how do I go about gifting someone else an Ultra sub? I see it listed as a thing in the alert settings, but I can't find how to do it myself.

abstract plazaBOT
gritty isle
abstract plazaBOT
slender mesa
still mirage
#

How's the stream life going, champs?

abstract plazaBOT
river wing
#

Всем привет!
Если подключить Xbox Series S к видео карте, через провод HDMI (в консоль) и DisplayPort (в видеокарту), то можно будет стримить и добавить его в Streamlabs?

abstract plazaBOT
bitter reef
#

hi there

abstract plazaBOT
desert briar
#

game capture black screen as soon as WIN11 installed, reinstalled, updated drivers, ran as administrator, tried the guide and nothing works.

abstract plazaBOT
stuck dagger
#

why do i always get disconnected when i try to stream with streamlabs

#

im live for like 5min and my stream just closes

wispy latchBOT
vagrant crystal
#

damn man streamlabs crashed twice in between livestream wtf

desert briar
#

game capture black screen as soon as WIN11 installed, reinstalled, updated drivers, ran as administrator, tried the guide and nothing works.

wispy latchBOT
desert briar
#

booooorrrrreeeddd

#

send friend requests

civic scroll
#

anyone had issues using the stream from xbox to streamlabs ?

wispy latchBOT
#

@formal kiln
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

sweet verge
#

So question is you can only add emotes when you are partner or affil ? I dont have the emote button under rewards in my twitch dashboard ?

gritty isle
sweet verge
gritty isle
sweet verge
#

Well at least i have them now ready LOL

gritty isle
#

Looking for access to the Preview Build? The use the following commands:

For Windows: !windowstester

For MacOS: !mactester

oak cloud
#

that's my bad

#

i told them previewtester OMEGALUL

gritty isle
#

Whoops!

oak cloud
#

<< set in their old ways of not having Streamlabs Desktop for macOS

gritty isle
#

I get that.

stone sage
#

if you played warzone 1, check your primary e-mail for a e-mail from call of duty/activision, they sent everyone a warzone 1 highlight real, today is the last day to download it.

nocturne heron
#

can someone help me with something

wispy latchBOT
amber trench
#

Is the chat box fixed yet?

iron zenith
#

I use Streamlabs console. It worked fine for one stream. Now when I try my Xbox says I’m streaming but twitch never starts. The destination is still Streamlabs. Any ideas? I made a support ticket two days ago but no reply yet. Any ideas?

wispy latchBOT
lilac spruce
#

Is anyone having issues with CrossClips? I can't seem to clip anything from YouTube.

shrewd finch
lilac spruce
#

Hey thanks for the quick reply. Yes I submitted a ticket. Thanks again!

desert briar
#

My channel was taken down because it was false flagged for having dirty stuff my videos where never dirty and YouTube is ignoring me any idea how to help me

gritty isle
desert briar
#

I am asking if they is anyone who can help me talk to them

gritty isle
desert briar
#

I am not able to get to it at all it was terminated

gritty isle
#

Ouch. Sorry. Use the above link to try and contact YouTube.

gritty isle
#

I would not advise deleting files out of your Streamlabs Desktop installation as that could cause unexpected problems. If you need assistance, please click the Help Me! button in the #support-info channel and fill out the form.

ivory oriole
#

hey guys, i"m using a macbook pro and cant seem to get more than 20fps while streaming. My mac just gets really laggy and hot when i use streamlabs obs but any other software i use it works smooth. Can anyone help? My specs are = 2.6 GHz 6-Core Intel Core i7 / 16 GB 2667 MHz DDR4 / Intel UHD Graphics 630 1536 MB. Thanks

wispy latchBOT
polar arrow
#

is streamlabs gonna do a christmas giveaway for there streamers?????

#

how do i get roles I have the all star Diamond rank and im a small streamer

agile owl
#

did you connect yer account to here

wispy latchBOT
polar arrow
agile owl
polar arrow
#

ok

gritty isle
polar arrow
gritty isle
agile owl
#

oh 😂

polar arrow
#

i actually am im also looking at what funding theyve recieved and its several million thats alot

#

I'm good with designing things and coming up with genius ideas But I don't know who would need my skills

agile owl
jolly pine
#

hey now, i'm not a Twitch Partner! some of us just have good brains KevJAM

agile owl
#

Lol

jolly pine
#

it definitely does help if you're a Partner though, reflects a lot more experience within the streaming world

agile owl
#

If only that was my case D:

#

I think i'd be partnered on Youtube faster than Twitch 😂

quartz niche
#

If I wanted talk to someone to get help with a capture issue, whom might I be able to talk to?

#

Recent Windows update messed my settings up badly.

wispy latchBOT
quartz niche
#

Okay, rephrasing... Any LIVING expert, to gimme feedback of resolving the landscape vs capture issue I'm having?

gritty isle
vague cosmos
#

anyway to stop the spam from the "digital designers"?

gritty isle
livid echo
#

Hey new here. im trying to get my stream key for youtube streaming but there no option for me to input it anywhere in stream labs. all the yt vids have options my version apparently does not have

quartz niche
#

I couldn't modify something while was Live. Plus side, of monkeying around discovering that, is I managed adjust everything better placement.

fleet citrus
#

Since partners can't multistream... does anyone have a fluid way of switching between streaming on youtube and twitch that doesnt require me to pay for ultra on 2 accounts 😅

wispy latchBOT
old pagoda
#

Hi, has anyone noticed that it no longer gives the option to enable twitch's vod track in the output section?

#

it's a multistreaming problem....that disables the option....unlogging and relogging fixes it

lethal pagoda
#

I've been trying to set up collab cam for the last 2 days and nothing is working. all my video and audio settings work, I downloaded the black hole extension but for some reason when I send the collab cam link it sends my friends to a black screen. Anybody know how I can fix it?

wispy latchBOT
unique hinge
#

hii

agile owl
#

hello

zinc axle
#

hey guys, i have an issue of the "video capture device" section loading for infinite time.

opal hemlock
#

Give a rndm time of day

celest swift
#

hey so i guess its more faq rather can come and get questions answered

wispy latchBOT
verbal gust
#

Hello

raven fulcrum
wispy latchBOT
zinc axle
raven fulcrum
#

Ohhh okie gotcha

drifting patio
#

Hi guys, i have a question... For my tips page, streamlabs take the begining of my email adress. But, I want to display my twitch nickname. How can i do that ?

wispy latchBOT
thorn sequoia
#

okay im am just going thought here my youtube will not go live and my webcam acting up i picked streamlabs for the else of use but all this making me made i just pay for prime too

#

when i had the free one my youtube was working fine

wispy latchBOT
unreal kiln
#

merry christmas in 24 days guys

digital sorrel
#

why don't my sound alerts work in the stream even though they work in the test? I have customized my alerts, so which ones work when I test them, but for example bit alert is completely wrong?

wispy latchBOT
rigid holly
#

yo how do i get started with streaming

agile owl
rigid holly
#

Laptop lmao

agile owl
#

depends on goodie insides of your laptop

rigid holly
agile owl
rigid holly
agile owl
rigid holly
agile owl
rigid holly
#

ok

agile owl
#

at the very top it'll help you get started :D

rigid holly
#

thanks man\

agile owl
#

no problem

lethal pagoda
#

how come when I send the collab cam link the other person cant see or hear me and vise versa

wispy latchBOT
still mirage
#

How're my fellow streamers doing?

robust pecan
#

Hi guys, does anyone know how long a data migration takes for streamlabs? if anyone has done it before, I could really use the help.

gilded sail
#

Anyone else get an email about Streamlabs 2022 tax forms and Stripe? Just wondering if it's legit or a scam.

uneven garnet
#

Still kind of new to streaming. Would anyone happen to know how to add a overlay to (OBS), If so please DM me.

polar arrow
#

Let’s hope Streamlabs does gift giving to people streaming for the holidays I know I sure could use a gift

agile owl
#

:P

gilded pagoda
#

👋 good morning folk.

agile owl
#

good evening

robust pecan
#

/ticket

quaint streamBOT
# 
 -= Available actions for ticket command =-

/ticket create  :: Creates a new ticket
/ticket update  :: Updates a ticket
/ticket list  :: Shows open tickets```
robust pecan
#

/ticket create

quaint streamBOT
#

@robust pecan, let's continue via DM

#

@robust pecan, We encountered an error. Please try submitting your ticket again. If the problem persists, please contact support.

robust pecan
#

/support i need help with widgets

quaint streamBOT
#

@robust pecan, let's continue via DM

#

@robust pecan, We encountered an error. Please try submitting your ticket again. If the problem persists, please contact support.

wispy latchBOT
torn wing
#

I have a question? Is there a way that my stream could hear? Discord chat through Xbox?

manic sandal
#

Unfortunately not

#

But I have a question for you @torn wing

torn wing
#

Lol I meant stream

manic sandal
#

I dm-ed you if that's ok

#

I was trying to see how you got the connection to work between xbox and streamlabs

torn wing
#

I’m streaming and in discord with friends but the stream can only hear me

fiery kraken
#

why would you close my ticket before I had a chance to respond? @dusty ingot can you or another moderator please re open it so I can clarify and get an answer.

dusty ingot
#

@fiery kraken Hi there- we close them out after so long without any activity, per protocol. I apologize- it's been reopened

topaz magnet
#

does anyone know if Streamlabs works on Kick?

fathom valley
#

hi i have problem after an update

#

initialization error Directx could not be found but i have directx installed

lament epoch
#

Anyone know the difference between Youtube Streaming and Twitch Streaming presets with AMD cards?

austere hamlet
#

Guys iam having an input lag issue in game while streaming with nvenc new encoder... the streams are fine though just the games seem to suffer from input lag issue

mint cave
austere hamlet
random mist
#

wer can i ghet the tiktok strewam key

marble timber
#

day 1024: youtube chat box still not fixed

desert briar
#

Hello,
I am a Full stack/Blockchain/Cryptocurrency Developer with 9+ years of experience.
My expertise include PHP/Laravel/Symfony/CodeIgniter, Node, Python, Golang, Vue, React, Ethereum, Bitcoin, Smart contract, DAPPS, TRON, DEFI, SOLIDITY, Polkadot, ICO, TOKENS, and many more.
I have successfully completed many projects for my clients all over the world. I’ve been providing them with full cycle web solutions, cryptocurrency exchange systems, cryptocurrency trading bots and many other custom Blockchain solutions.
I hope to get a development job here.
Thanks

marble timber
#

Maybe you can fix the chat box

agile owl
#

hmm?

tepid pebble
#

can you use video memes from youtube for command alerts. Also can you use sound clips from like myinstants for you stream?

ivory vine
#

Does anyone know how to get a WebM animated overlay to show its transparent background instead of a solid black screen.

#

I've tried chroma key, I've tried using dashboard, I've tried blending. It's still pulling up a solid black screen under the animation instead of being transparent.

#

I've even converted the files into different file types and it still does the same thing

thorn sequoia
#

youtube is not going live need help

wispy latchBOT
desert briar
#

Anyone know how to automatically record?

thorn sequoia
#

i already did that

random tide
#

Anyone know how we might be able to make chat point redemptions as a pop up in streamlabs? Just having them in my chat it isn't always clear who did what

desert briar
#

Anyone here use BitDefender? It’s picking up a virus with I update streamlabs?

fiery kraken
#

Just wanted to thank this great team and community for being easily approachable, responsive, and helpful with issues and enhancements.

limber aurora
#

jus got a capture card and now my stream is very choppy and ideas?

glad gazelle
#

Maybe someone here can steer me in the right direction, I am looking for the webcam overlay that doesn't show the background, only me and my chair, makes it look like I am embedded in the game, anyone know the name of this overlay and where to find it?

wispy latchBOT
glad gazelle
#

seriously! NVM I'll just go elsewhere then..

agile owl
#

oh you need a green screen not an overlay

glad gazelle
#

@agile owl Thanks that all I wanted to know.

agile owl
glad gazelle
#

@ahh even better yes I have the 3060 Ti I'll research that Tnx again

agile owl
#

no problem

timid orchid
#

Does a better capture card make a stream/recording less choppy? Not got a fast running computer or anything just an asus Vivo AIO but ive been using a raiden stream pack pro capture card and have just bought an el gato because if I tried to record 60% of the time it would be choppy

barren mist
#

My blerp audio sound effects aren't working, as well as my elgato. It shows my elgato emitting sound though

agile owl
#

err

wispy latchBOT
#

@granite citrus
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

lethal verge
#

streamlabs hasnt worked since last night, i get several problems. bitdefender keeps flagging, directx isnt found, files cant be moved. have tried uninstalling, removing appdata etc. anyone find a solution thanks

wispy latchBOT
lethal verge
untold vault
#

how do I stop the browser from popping up when I start my pc

barren mist
#

Is there anyone who's really smart with obs that could help me?

wispy latchBOT
halcyon swan
#

is there still a way to use streamlabs to change stream game and title?

zenith crescent
#

I cant get overlays

agile owl
#

Did you search for "free"?

zenith crescent
#

no

#

only 2 things come up and they arent the designs im looking for

agile owl
#

oh

wispy latchBOT
#

@lean steeple
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

tepid pebble
#

can you use video memes from youtube for command alerts. Also can you use sound clips from like myinstants for you stream?

#

I tried but it wouldn’t let me for the video alerts command.

gloomy hawk
#

Hi there. i have specific questions regarding sponsorships.

#

where should i go for that? last time i didnt get much help

sage relic
#

anyone else having problems with the mobile app non stop crashing

wispy latchBOT
dusty ingot
#

@desert briar Don't post links without permission / no promo #rules

desert briar
#

ok

#

sry

deep pond
#

Does anyone know about how to apply for a sponsorship

agile owl
#

nope sorry

rigid stone
#

Why does it say failed to connect to streaming server

wispy latchBOT
stable acorn
limpid needle
#

hello clowns

#

just joined

#

i have a question

#

does it count as advertisement to ask for help on something with or without pay?

wispy latchBOT
plucky pine
#

hello! i need some help with sources on streamlabs!

grave cliff
#

how do i mute discord but not spotify and game??

ornate axle
#

/support

quaint streamBOT
#

@ornate axle, let's continue via DM

ornate axle
#

/email verify

quaint streamBOT
#

@ornate axle, let's continue via DM

ornate axle
#

/support

quaint streamBOT
#

@ornate axle, let's continue via DM

tender steppe
#

ülkenin gururu ne yapıyorsun lan

#

yapma!

#

birazdan banlanırsın

fiery plover
#

hi there i need some help with streaming thru my console with the 7 day free trial it keep saying on my console i need a active subscription

unkempt epoch
#

/support

quaint streamBOT
#

@unkempt epoch, let's continue via DM

unkempt epoch
#

/email verify

quaint streamBOT
#

@unkempt epoch, let's continue via DM

unkempt epoch
#

/support

quaint streamBOT
#

@unkempt epoch, let's continue via DM

desert briar
#

Heyy! I’m having an issue streaming my display. Anyone have tips?

earnest wren
#

Since when did all the features I had when I last streamed in 2020 become paid for?

#

SLOBS isn't the software I started using anymore is it?

odd hound
#

Hello im having a problem using multi stream on streamlabs, only twitch is affected for some odd reason

earnest wren
#

From what I read we have to pay for something called ultra to even do that.

#

Geeze.... Thanks Streamlabs for ruining a streaming career.....

#

I can't afford your crappy membership fees every month.

wispy latchBOT
lilac tusk
#

My analytics are no longer showing. I have no stats on the site since Nov 25. Any idea what’s up? Anyone else before i file a ticket?

molten basin
#

hello . does anybody knows how to fix facebook chat not showing up ? last time someone told me to clean the cashe folder but i cant find it

fervent pawn
#

im afraid that im going to have to move to the standard obs studio :/

#

which actually sucks for me because all of my overlays and settings are on slobs. but quite frankly i need the updates from obs and it seems to me that slobs hasn't been updated to a recent version of obs for quite a while

desert briar
#

Does anyone know how to obtain a tiktok stream key? I can't seem to get it on my live feature but have live access and nearly 500k views 😦

#

I've tried the carter pulse form too, but it's been 8 weeks and still haven't heard anything

shrewd finch
desert briar
hybrid prism
#

Hi

worn kindle
open terrace
#

Did something happen to SLOBs in the last couple weeks.
A lot of tools seem broken, messed up Discord bot, bad support replies, and honestly just poor communication.

I seen tools fail, couldn't long into my dashboard for almost a week, than Ultra paid tier becomes a thing.
Did a lot of previoulsly free tools become paid for now

#

On a program based off a free open source software.

untold vault
#

support

vivid scaffold
#

hi everyone! so i have a "new shield mode shortcut" pop up over my chat box. how do i get rid of it? i can't click on the chat box itself

wispy latchBOT
unborn night
#

Does anyone

#

Know how to send someone a tip for Media share

orchid torrent
#

have anyone a good snow animation to stream?

desert briar
#

I like streamlabs because it drains the depression I had gotten from getting extorted doxed from cybercrimes over/from discord and over the years helped soothe the pain

#

Also when I’m in a sad mood I have people in the chat to support I really rocks with it

unreal sonnet
#

hello

#

i need help

wispy latchBOT
sterile radish
#

Anyone know how to get a Tik Tok Stream Key for Streamlabs?

polar arrow
sterile radish
royal swallow
#

Hey, does anyone have trouble with streamlabs collab cam with macs? Its laggy and buggy quite often

desert briar
#

Yo i got the rode nt Mini is it good for streamlabs?

proven panther
#

Hello

desert briar
#

hi

proven panther
#

Loking for

desert briar
#

?

wispy latchBOT
hollow stirrup
#

if i have a usb microphone w arm what headphones should i get

quartz zealot
#

watch and review my friend's work

quasi edge
#

hey guys how do i need to capture only game audio

desert briar
#

Hey guys, has anyone ever had issues with streamlabs not pulling analytics from latest streams? Mine hasn't updated since 11/27/22

wispy latchBOT
#

@quartz zealot
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

karmic marlin
#

i need a help guys

turbid elm
#

Oq e isso mesmo

wispy latchBOT
karmic marlin
#

ty

tired sand
#

Does anyone know if there's a way to save, or better yet export streamlabs obs settings so I can easily revert back to them after doing some experimenting with the settings?

#

I'm also wondering if there's any difference in streamlabs performance if I use local media files for some of my overlays/scene elements or if it's better to have them as browser sources in something like streamelements. If anyone has any insight on that please share.

daring grove
#

how does one disable the preview window in Streamlabs OBS Desktop?

tired sand
daring grove
#

Thanks!

stray citrus
#

^ That is the only way I'm aware of, so thank you for chiming in with that, @tired sand KevHeart That's what I was going to say.

tired sand
#

NP

still shell
#

Anyone know why my tips doesn't appear on my paypal?

shrewd finch
fading plank
#

Hello dear..
Does someone change hes amd gpu with some nvidia..
But with same specs..

its there big differenc in codecs

#

and stream quality?

rapid zealot
#

hey by chance can someone help me with a lag issue?

wispy latchBOT
junior reef
#

Beans

worn kindle
wispy latchBOT
#

@kind kettle
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

void dome
#

hey quick question just wondering why chroma key isnt available as a filter on my video capture device

shrewd finch
#

Make sure you scroll slowly

void dome
#

ah ok

#

so its in scaling

shrewd finch
#

It'll be under filters > + symbol

void dome
#

still not there

#

i cant send a picture either for some reason

#

when i click scaling it adds the source, doesnt give me the option for any of those other filters liike color key and render display

wispy latchBOT
void dome
#

i dont have permission in technical support

jolly pine
#

@void dome please make sure you click the Help Me button

knotty ocean
#

Is there a way to disable auto camera rotate on the Android app?

#

I locked my screens rotation on phone before streaming, but the Streamlabs app ignored that setting and decided to rotate itself twice whilst streaming tonight, causing the video to go portrait in landscape stream!

past raptor
#

Can we reopen ticket 1431? I was eating lunch, sorry!!

wispy latchBOT
ripe badge
#

Anyone know about how many mb/gb a 3-4 hour 1080 stream is to download?

wispy latchBOT
gusty pewter
#

ayo, I hope this is allowed: can anyone recommend a music bot for discord? fredboat doesn't work for me anymore

desert briar
gusty pewter
gusty pewter
fresh falcon
#

How stream labs work on mobile 🤷

#

I can’t show my screen and it only shows from my camera

plain willow
polar elbow
#

hey does anyone know a good fast way to download a twitch vod?

pale basin
#

Has anyone else been having the issue the last few weeks where you can’t talk or MOD your own chat?

fringe ibex
#

anyone playing mw2?

molten karma
#

how good is a i5-12600kp and a 3060 gtx for gaming and streaming at once

tight snow
#

@limpid needle No promotions or advertisements, see #rules

limpid needle
#

sry

#

oop i see it now

tall kettle
#

Anyone here that I can ask about capture cards? I plan on using my switch to stream and I have no knowledge on them whatsoever.

spring sparrow
#

can someone from streamlabs support message me

wispy latchBOT
arctic thunder
round palm
#

Can someone help me set up a multi stream to twitch, FB and YouTube in such a way I don't get hit with copyright when I play my Spotify playlist?

sudden portal
desert briar
#

I need help! Someone ordered two mugs. I went to make sure my logo was ok and it was messed up and now it's saying 'looks like you have deleted one of the image ftikv the image gallery'! Will my mug ship blank now? The merch store shows thr correct logo.

wispy latchBOT
atomic marsh
#

Hey guys

#

I have a small bit of a problem, I want to ask if this is a concern?

#

this occurs only after I screenshot my Streamlabs I notice this appears

wispy latchBOT
atomic marsh
#

it calls itself slobs child window preview

#

and when I right click it, it says OBS 64, is this a concern or does it naturally happen when you screenshot your Streamlabs

odd berry
#

Hi

slate trellis
#

Guys pls help me, can i make if my internet reseted and my stream did not start a new session, but continued the old one?

#

@unreal sluice boos could u help me pls<3

faint swift
#

heyyy what's up!! 😄 can somone help me with somtin??

slate trellis
faint swift
#

im just trying to use a pic as a background for my avatar, but it covers up the game capture

desert briar
#

Just curious I’m new to Streamlabs and I decided to setup this platform for my YouTube channel but I just wanna know how long does the PayPal processing time last

hoary gyro
#

How do you cancel stream labs ultra? The website is useless, the “tickets” are unintelligible, and I get no answer when I try to find some kind of customer support. I just wanna know how to stop the billing forsure, can anyone help please?

#

Crazy the “just chatting” section is just a archive of others having issues with streams labs, almost as if they didn’t care about the customer. I shoulda checked here before getting ultra, goofy mistake I won’t make again.

pure mango
#

yo can someone help me out please i feel like im being dumb with my desktop set up

wispy latchBOT
#

@chrome nova
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

pure mango
#

woops wrong channel sorry

oak cloud
real bloom
#

hello