#technical-support
1 messages · Page 9 of 1
Devil eggso my phone didn't show me u replied to the ticket sorry
Why isn't there any actual help channel where we can ask other user for support instead of filling out a support ticket
You can ask questions freely in here, if its an issue with Streamlabs products you can file a ticket in the #support-info channel but for general questions #technical-support is fine
Tech question: people are telling me my microphone is now very quiet but I haven't changed any settings at all related to it. It's a 3.5m jack type on a headset, im wondering if its just old and worn or something
Come to think of it this has been hapenning since after installing StreamLabs, I wonder if there's a setting I've knocked or something - need to dig deeper, wondered if anyone else has had similar issues (on Windows 11)
how are we all doing today?
Anyone else getting 401 | UNAUTHORIZED when trying to link their streamlabs account when setting up the console streaming for xbox?
@fading owl
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
idk who to tell this to, but y'all need to ban uwuqueen.com #8442. They just messaged me that I need to join their discord because I wond $1000
same
this has been handled, thanks!
thx
Is there no support chatroom anynore?
They have #support-info for support
Just didn't know how long it would take, was hoping to stream tonight
If there are users DMing you without your permission, please post their usernames as well as screenshots in the #user-safety-and-reports channel
YouTube Mini feed and subscribers not updating or showing
Bruh no more support room
disgusting, you have to make a full ticket for the smallest question ever
i happen to have the same issue. did you get your fixed, if so do you mind sharing the solution?
Question: does the streamlabs Xbox console option ONLY stream to twitch (ie I have a streamlabs prime account on my PC and Phone—and was wondering if any kind of multi stream destination is possible on the Xbox console as well…thanks in advance to anyone who knows :-))
Hey guys. I want to add 10 seconds sound clips of their choice when someone donates X number of money/subs. What section of the seft help would you suggest?
Alerts and widgets?
I just don't know the name of the fonction im looking for
Hey guys, just wanted to let you know that one of your discord members may have been hacked
i got sent a suspicious link and this is the only server we share soo, yeah
@last hatch is the user who sent the link
I got a DM from Discord themself saying I won $1000 and I needed to click some weird link to some crypto stuffs or whatever. They too share this server.
can someone help me when i put this timer in my url and put it on my slobs it says 00:00:00
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
hi hi someone from steamlab said I won a prize is this real ???
actually technically hes in this sever with us
No. It's not real. It's a scam.
lamo thanks
@minor dagger sent the dumbest scam message to me 💀💀
Any reason my post was taken down?
I've handled it, but next time please report in #user-safety-and-reports!
fair, thanks for clarifying!
there is a person by the name "leidiote" scamming people from this server in dms. Beware.
If you could both please report it in #user-safety-and-reports with a screenshot if possible
anyone know why I cant login to twitch on streamlabs?
@subtle jackal
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
@desert briar If you could submit it to #user-safety-and-reports
@prisma obsidian If you submit to #user-safety-and-reports with a screenshot we can take a look into it
@tight snow do i need to post somewhere to get the diamond role or message someone been looking for awhile and dont see it in the channels
@narrow fiber
If you are a Streamlabs Prime Subscriber or All-Stars member
Link your Discord under integrations for access to our Prime/VIP roles and private chats
:point_right: https://streamlabs.com/dashboard/#/settings/integrations
:star: upgrade to prime here: https://streamlabs.com/goprime?refl=discord
Thank you!
ok
@kind spindle is a scammer ban that person, she jsut sent me a scam link and stuff
@desert briarYou can report them via #user-safety-and-reports
Hey just letting you know i got an spam DM from the user "mmskid6 #5047"
ether a bot or got fished him self. browse safe ^^
ohh i'l do that to ^^
yeesh i've never seen so many scam reports 😂
hello guys
hello
so much scam dms these days jesus christ
hi 🙂
hello
It happens in bulk, a load of 'users' will get added to a channel and lie in wait before sending out the scam links etc. A smaller channel I'm in had like 30 malicious accounts all join at once, all 'joined discord september 15' and didnt interact until one day, spam 🫤
Get your 2FA on peeps!
Hey, is there someone who's free to take a look on my settings?
HI
we have problem with multistream(youtube and twitch)?
one stream is OK,multi we have droping frames
Hello, I hope someone can help me please. When I start my stream, the audio is in bad quality.
Hey where can I reach discord mods because I got a spam msg from some ramki person
OR Rather Bot
This bot is in this discord server
Pleaser report it in #user-safety-and-reports
OK :)
what happened to streamlabstudio?
Hi there! It's just called Streamlabs Console now! It was renamed to try and make it easier to distinguish our different products. http://console.streamlabs.com/ < This link might work better for you!
Me too! And at this time, Streamlabs Console and Streamlabs Desktop are completely separate, but there might be integrations in the future! We're keeping an eye out. If you have any feedback at all, please feel free to let us know! 
Does anyone have a great video/ressource to share for someone planning to use streamlabs for mobile irl streams?
would be great if streamlabs came back to you-tube
yeah
hewwo :>
wait isn't it still there or gone ?
gone. has been for over a month
what do you mean it's gone?
my reaction:
like you can still go to the Streamlabs youtube 🤔
their redoing it and adding more things to the system
reworking program
we had labs in our live chat then gone
like how you stream to youtube? Cause i still know people that use Streamlabs to stream to youtube. sorry if i'm just confused 
oh so there's a weird thing with the chat?
i'm on a pc watching a channel stream on YT and he had labs working the chat
the only streamlabs on you-tube is nightbot as a mod
I'm confused. I just was in a youtube chat the yesterday with Streamlabs being used as a bot if that's what you mean
yes but normally streamlabs came with mini games for chat that we played
and it police too many emojis posted
then the streamer probably has something on in the bot that makes it so it deletes too many emojis being used?
no its a labs thingy when its working he has stuff it does, but right now there's no streamlabs
so we need labs back to have the games back
has the person reached out to Streamlabs? 🤔
i asked the other day on here and they said they were rewriting the program to add more stuff to it
but didn't say when they'd be done
🤔 did you ask about it in this server? i was searching for you but can't find it. I would be interested so i could pass this along to my friends
yes in this chat
hello lamdry_bell
Person #3592 is advertising
Please use the #user-safety-and-reports to report them.
can you link it? cause i'm not seeing anything like this
thanks
wait @unborn mulch did you need 1k subs to stream ?
no I'm not a streamer i'm just a mod in one
Hello
Hello
I do need to warn you all about spreading fake news
It could spell disaster way worst then anything
I don't type news
I know but just a friendly warning
cool, Thanks.
No problem
Anyone else having Initialization Error when starting Streamlabs?
@hallow hollow
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709

👋
Rufus 
thanks giving is soon yay
and my school end soon aswell
just kidding it ends in a month
HIs there a ticket system?
@ionic bane
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
@ionic bane we do, please report it in #user-safety-and-reports
Ok
Hey folks! When I switch to a scene, it plays all the animations I have assigned to hotkeys right away. Anyone know how I can stop that so it JUST plays when I use the keys?
Random guy texted me i win 1000$ from this server
@jaunty sequoia please report this in #user-safety-and-reports
Ok so if I paid for a Streamlabs membership on the mobile so does it work for console also or did I waste my money
@wraith sentinel hi there! Streamlabs Prime & Streamlabs Console have two separate subscriptions
@wraith sentinel
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
You would need to put in a ticket here to cancel a subscription: https://support.streamlabs.com/hc/en-us/requests/new. Before starting the ticket, please click the SIGN IN button at the upper right first. We cannot assist with subscription issues here in Discord.
Any update if we are getting new Christmas overlays
theirs a scam bot in here incase you didint and im 90% sure at least half the people here know since they prob all got the same scam message at the exact same second
@sharp zealot please report this in #user-safety-and-reports
no black friday sale this year?
I'm not really sure where to ask/put this.
I'm trying to link my paypal e-mail via paypal lite, and it keeps telling me I "Can't update my paypal email", even though none is linked. I've tried searching to see if other people had this issue and if so, how it was resolved and the couple posts I've seen of people having this issue said it just eventually went away with no idea as to why/how
@young pollen hi there! please submit a ticket to our customer support team for further assistance:
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
If you you need technical support, please click the Help Me button in the #support-info channel.
Where would I look for figuring out how to set up custom TTS voices?
@timid belfry Don't spam me with "winning prizes"
Please report this via the button in #user-safety-and-reports.
Is it possible to use a github / JS code to have a custom TTS program?
I suppose its possible but that's beyond the scope of the technical support we can offer in this Discord. You could check out the Streamlabs Dev site at https://dev.streamlabs.com/ and/or put in a ticket for assistance https://support.streamlabs.com/hc/en-us/requests/new (Please click SIGN IN at the Support site before starting your ticket.).
My mini feed isn’t refreshing, i tried to log in and log out and uninstall app whats the next option ?
@thorny sparrow
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
im stuck in loading here on discord
Hey team. Are there plans to update Streamlabs to run on Apple Silicon Macs without the need for Rosetta 2?
@weary blade Heya- I'm not aware of any plans for this type of update, but I can definitely pass along this feedback to our team for you 
Heya All
Bit of a random question but i am sure someone here will know. does anyone know of a scrolling text banner to show on screen at the bottom which is like a Dot matrix display scrolling text
http://electrotech4u.blogspot.com/2014/06/dot-matrix-display-system.html something like this but not coloured it dont matter just have that in like scrolling text form
@dusty ingot thank you so much it worked :)
@wispy latch Theres a guy @lone violet who's trying to link a scam discord server in everyone's dms
Just got a message req from em
@limber cradle Hey there- can you report this over in #user-safety-and-reports
@limber cradle Once you open the ticket to report them, I can open the ticket up and you'll be able to paste it into the ticket 
i just posted the message they sent.. was easier
Is there any reason when i pay for a subscription and enter my payal information all it does it clocks? and never goes through? it does not even time out or anything. Just hangs there.
@deep rune
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
My Logitech Webcam Brio 4K pixels are low for no reason on Streamlabsobs for no reason Anyone Help ?
@desert briar
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
I use stream labs studios/console, and last night after they updated the twitch app on xbox the streamlabs studio/Console was having errors, can I get some help?
@crisp kayak
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
I received an email saying my merch order was on hold and I have no idea why, it’s already paid for and need help
Hey what's up?
can someone help me
When I try to connect to streamlabs to use the chat box in streamlabsstudio, an api authentication error (401) is displayed and I cannot enable it.
Can we @ our support staff for a follow up comment 😩 i dont want to have to pester you all with a ticket, but i think i found the cause of the issue i just had fixed by one of you
Feel free to open a ticket if you want! Or you can share here what worked and I'd be happy to pass it along to who you were working with. 
Basically, I had a corrupted alert box - it seems that whenever i have a scene with a browser element (in this case I was using follower goal) then alert box would stop working altogether in Desktop, until i delete all instances of the follower goal and then delete and readd the alert box
but it took a lot of troubleshooting to figure out i needed to delete my alert boxes, I thought they were working again until I went to that scene with the follower goal. Turns out it was that, that was breaking my alert boxes! How strange
is there somewhere I can pass this along in a bug report?
Yes, absolutely. I would recommend submitting a ticket here: https://support.streamlabs.com/hc/en-us/requests/new and I will be sure to pass this along to the mod you were working with. I know you guys went through some extensive troubleshooting, so I'm happy to hear it's working for you now! 🙂
That should be sent off now 🙂 thanks again
wrong chat, my bad!
Does anybody know how come streamlabs capture device would “capture” Fortnite and not MWII?
@remote hollow
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Hello
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
do consoles need to pay to use streamlabs
If you have an Xbox, you can use Streamlabs Console to have more control over your live stream. Streamlabs Studio does require a paid subscription. For more about Streamlabs Studio: https://streamlabs.com/content-hub/post/how-to-get-started-using-streamlabs-console and https://streamlabs.com/content-hub/post/streamlabs-console-faq
Streamlabs Console is not currently available for Playstation.
There are other methods of capturing game play from your console. Check out this guide: https://streamlabs.com/content-hub/post/using-streamlabs-with-consoles-ps4xbox.
And I've just been made aware that Streamlabs Studio has a new name! It's now Streamlabs Console! 
okay well i cant use it since i dont have a pc or laptop and i cant pay but thanks for the info
Good evening! sorry for my english. ( Login required - Donor is required to login for donations. This helps you to fight fround and chargebacks) This setting is gone ?streamlabs. com. Tree days a go its has but today gone... becouse right now people need to login to stream labs if they want to donate? And what about paypal pluus and paypal light people still can donate iwth credt card if you are using paypal light. thank you ❤️
You're welcome.
No
@heavy shell Sorry, not the place for that.
I need help with prime. I was charged for it by my PayPal credit, but I don't have the money for it. I need a refund and I don't even know how it charged me! I took my information off my account a long time ago since I've quit stream labs. Please help!
Hi there! We cannot assist with payment issues in Discord due to privacy and security. Please submit a ticket through the secure ticketing system and a member of the payment team will reach out to you to assist: https://support.streamlabs.com/hc/en-us/requests/new Please be sure to click SIGN IN the upper right on the Support site before starting your ticket.
I
anyone know why i can't get sims racing app ticker to work on live board case on you tube for iracing
@hexed iron
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
I'm still having an issue connecting streamlab to my xbox
Sorry for the delay in responding, but there was an issue that was preventing that option from appearing on the site. That issue has been resolved and the option should now appear.
@desert briar
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Thank you ❤️ i have one more question: if i connect only paypal light people can donate me using paypal or credint card. and no need to login to stream labs web page. ( Tipper Login Required turned OFF) but i i connect to paypal PLUS . if someone wants to donate me with credit card people need to login to stream labs web site (Tipper Login Required turned OFF) strange.
I believe if they use a credit card they are required to log in regardless of that setting.
hmmm in this case no point tu connect to paypal plus.. better to connect to paypal light and people stil can donate with credit card. and no login needed to steam labs.. I dont understand why paypal plus ant paypal light are created ? hmm becouse its doing the same thing
so I downloaded and installed streamlabs on macbook air, and it just keeps loading, it doesn't open
@gusty pewter
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
yeah streamlabs console is not working prop
wait, so it's not just me?
but it's been like this since Saturday evening....it just loads and loads
I've uninstalled it, downloaded it and installed it again.. still nothing
prob 2 dif problems
Hello - is there a way to export scenes I have on my Streamlabs OBS so I can add it to a new computer?
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709

sick
Hello
hi, i just installed streamlabs for mac and i am having issues
it says wait for popup for permission for webcam/mic but it never shows up
and continue button is blocked
@desert briar
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
oh, there is nothing for me to provide since i cannot pass the install screen
@desert briar That's okay! You can just put n/a for the fields you aren't able to provide answers for
ok, but why is it not possible to get a straight answer for something simple?
@desert briar You would need to submit a ticket for technical support, as this would require troubleshooting. If you'd rather, you can submit a ticket for email support here instead: https://support.streamlabs.com/hc/en-us/requests/new
@desert briar As mentioned, the first route via #support-info is live support, it just requires the form to be filled out. The other is email support. Either option is up to you 
yea i know but i should not bother myself over installation issues that should have been caught by their QC
i mean, it can’t even pass the setup stage
wow streamlabs you guys really do listen to community feedback i appreciate the change " the tip url requirement " It makes getting support so much easier for who may not be as discord knowledgeable as me great stuff 
Why on mobile Streamlabs for IRL Streams, on Twitch message: Twitch Setup Error: No Channel Found? I not banned on Twitch... For YouTube all fine, but for Twitch, always this message... 😦 On mobile app - Streamlabs
please feel free to make a support ticket in #support-info and one of the streamlabs team will help you out as soon as possible 
my notifcation for alerts are not working and everything is my setting is correct please help!???
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Sorry 🙏
anyone know how i can export
Hello
Can anyone recommend an app or such for using your phone as a Webcam? My phone is a Samsung galaxy s22 ultra. I used smth called android cam with my former phone, but honestly it just wasn't a good app at all... so I'd appreciate any suggestions 🤗
can someone help me plzzz
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
@rare parcel
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Hi, when will the av1 codec support for rtx 4000 series? classic OBS has AV1 beta and slobs still nothing. Thanks for respond! 🙂
Do we know if the issue with streamlabs studio/console is fixed? I've not been able to transition from scenes or have a working cam the last 2 days? And had to stream direct to twitch, I have reported the issues 2 times now
It's working thankyou for the help
Hey Guys, Does Streamlabs notifications work with Picarto.tv?
Hey all, does anyone know how to disable animations that you set as hotkey triggers from triggering as soon as you switch to that scene?
I'll be live on twitch tonight!! I'll be happy if you stop by and put followers 🤗 thank you
not the place for that #rules 
Hey, can maybe someone tell me how to add facecams of friends to my own stream? 😄
Hello
hi
@desert briar Imagine sending Unsolicited DMs
Ohh sorry
Gonna report you right now
Why
Because sending a DM to a random user WITHOUT their permission is considered unsolicited and a violation of privacy
o.o
Thank god for DM Requests. I can easily decline those
So thats how I did not recieve any DMs from Bots. Thank you discord, for once you did something great.
I sent the bots a user blacklist injection so they don't DM me 🤣 (its a joke, its not an actual thing you can do)
ah
yea
last scam i got was one of those "sorry i reported your steam account" people 😂
I need to go fix my World War 3 FPS Game Installation. Its not hitting a solid FPS Count <-- Me problem
Lol 🤣
Did he DM you or just send you a friend request first?
Oh weird
Still counts as Unsolicited DMs
He sent me a FR first, so I took no issue. Just making sure
Well no, an FR you can decline. Not the same
9. No unsolicited DMs to staff or other server members. If a staff member needs to DM you they will do so or ask you to DM them.
Rule 9 broken #rules
Oh are you staff?
No, I do not work for Streamlabs nor am I an official employee
Oh I misread the "other members" haha
Hahahaha, no worries 😄
But again an FR isn't a DM. But if he did actually DM first then yeah 100%
Trying to learn what GPU Buffering - Framerate smoothening and whatnot does
Playing World War 3 FPS Game and I saw these for the first time.
GPU Buffering adds input lag according to the game's Subreddit.
Ok, turning that off.
Ok so, frame rate smoothening helps giving you stable Framerate according to a documentation on the official Unreal Engine Docs
mr t 
james 
mr t 
hows you? 
good you? 
im good too 
good 
Wow! Im loving the new redesigned Donation Pages Streamlabs. Fantastic Job guys. Makes me and my eyes happy
Hello
Howdy Luke!
Am offering mentorship on that
If you don't mind i can help you since am already partnered on twitch
I would like to stream from my Xbox to stream labs but I’m confused on what I need to add overlays, alerts, chat box etc
Is anyone able to help?
Because I have been struggling with streaming recently, not having a chat box that pops up on my screen when I’m playing is very difficult to interact with viewers. So with the new stream labs console, it helps me out a LOT. If anyone can help please feel free to
Uh sure
Yeah i dropped a message
{1}
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{1}
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Is anyone able to help me with streaming from console to stream labs?
@keen gull
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Hello, can someone help me? I want to make the in-game voice chat play live, but it doesn't play. I play on xbox with video capture. What I can do?
{1}
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If you have a Xbox, you could use Streamlabs Console. It is a subscription service. More information here https://streamlabs.com/content-hub/post/streamlabs-console-faq and here https://streamlabs.com/content-hub/post/how-to-get-started-using-streamlabs-console.
I don't know if anybody can help me here but I'm pretty confused as to why after I'm done a stream my whole VOD is muted
I use streamlabs obs
@digital frigate
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did you play music?
it can be because you used music that arent copyright free
I play remix on Spotify but usually if a copyright song pops up it just mutes that part like that section of the stream but in this case the whole stream is muted
I have pretty bad internet and i was wondering if someone can help me with my settings?
@desert briar
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I’m havin disused with my streaming software not registering to fb when I try to go live it just keep sayin connect streaming services to go live but I update the stream key multiple times
{1}
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hoi
hello
Well, you wouldn’t be able to use Streamlabs Console then. You can check out this guide for information on streaming with consoles https://streamlabs.com/content-hub/post/using-streamlabs-with-consoles-ps4xbox.
Obviously using a capture card would require a financial investment in hardware.
^^^ this is a little outdated btw and i don't know if it's a thing yet but i know twitch recently mentioned the twitch xbox app will no longer be a requirement 
Indeed. We’ll need to update that guide.

That would be greatly appreciated 🤞
Actually we do have new guide on that for Xbox https://streamlabs.com/content-hub/post/streamlabs-console-update. Thank you, Thunder!
Yea
is this chat active
Hello there! I just launched the program and found that all my settings, overlays, widgets and everything else (just everything) are gone. How can I get it all back? Is there a way to roll back the program or something like that?
like I just installed the program
{1}
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did you get an answer, this is same for me. it doesn't help when every ticket is private and i cant search answer
How i can buy prime from russia?
@cyan coral
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
We couldn’t advise on that here in Discord. I would reach out to the Payment Team via a ticket for more information. Use the link below from the bot to submit a ticket. 👇
@weak beacon If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
hi
I need help setting stream labs on my Xbox it's the first time using it
Does anyone know how to get the command list from my cloudbot to show to my viewers? Overview sheet with all my commands they can use. I cant find a help channel or solution anywhere, please feel free to point me in the right direction.
Hey @desert briar this can be seen as advertising, which is in our #rules . Please refrain from doing this any further.
😂
Twitch wouldn't send you to a server to do this. So, If you keep at it you will be banned from the server
If I text my friend at Twitch, and they don't know your Discord handle, would you like to be banned? Because that's what would happen and I would report your account for spam. I just don't really want to text them this early in the morning.
Otherwise, you can just stop and stay in the server. Your choice.
Che tipo di gruppo è questo
Like the server or this channel?
Excuse me what exactly is this group for?? I need followers for my twitch channel
Well this server is to get help with Streamlabs stuff as well as talk to other streamers about stuff (as long as it's not advertising). So some people will have discussions like "how do I get more followers" or "what can I do to promote myself better" and the community can chat about it.
Thanks I'm new I need to grow I need advice on how to increase my views in Live
I do a lot of lives in the evening
I think some things to think about would be "how are you promoting youself?"
Like, TikTok is a great way to share clips from your live streams and then people will come from there. Creating YouTube archives of your stream/editing them down for videos. Also, get your friends to watch you. Like your IRL friends/family. That's a good way to boost up your viewer count which will allow for more people to be interested to hop in.
question is there an app that you can downlaod for just your alerts on streamlabs?
@dusky vigil
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Thank you I will do everything, I hope to grow as soon as possible
@shadow pewter
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
hello
@winged burrow
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I need help I can't add my alerts I'm still in the process of completing because I can't
😔
{1}
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hello
hey everyone, i recently started streaming origami
sounds cool
hello
you can with the 2018 version but not ragnarok
Porting a game to different platforms is difficult because you have to make changes to the game itself to work AND you have to pass the Store requirements
Which consumes alot of time and may cause crazy delays
unless you get emulation :D
though a ps4/ps5 emulator you'd have to patiently wait for
must be nice
@desert briar Don't post random gifs in this channel they won't show anyways, thank you.
ok my bad
{1}
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But what is it like to contact someone here, like before, or has that changed?
@plush dew You would need to go to #support-info and click "help me" to submit a request for support
It's complicated for me because I don't speak English, I speak Spanish, that's why I can't find that section
@plush dew No worries at all! You can click this and it will take you there ----> #support-info
And when I go there, where do I go?
@plush dew
Hey guys
Does anyone know if you sub to streamlabs prime on mobile, you also get the desktop version?
And could anyone answer this, I would appreciate it: if I put minimum 3$ for TTS and set default currency to CAD, is it still $3 USD for TTS or it sets itself to CAD?
@wooden torrent
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Couldn’t find that info anywhere
Damn we really need to make a ticket, sorry about that.
anyone have any idea how I can stop my Tags from disappearing every time I start twitch? The only ones I do not have to re-enter are English and Dropsenabled, it's a pain in the rear.
morning
sorry no links
Hello , if i just installed Streamlabs on a new computer , and the old one had everything set up exactly how i needed , is there a way to transfer all settings?
Hello, I wanted to ask if i streamed on twitch can I stream on youtube too without buying prime?
Hey, please don't ping people that aren't actively chatting with you/helping you
sorry
and no, you can't use multistream without prime, unless you use a different service (which you may have to pay for that to use their multistreaming services)
@ancient light
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ok thanks
Well I should say you could stream to Twitch OR YouTube for free. but Twitch AND YouTube you would need Prime (or another restreaming service)
and how do I need to change places?
You should go to #support-info and click the help me as you're navigating into technical assistance rather than just general questions.
Hello everyone, I have a question! I have to turn my computer on and off twice a week and each time I don't hear my alerts and sounds myself, but my chat does. I turned on monitoring and output and inserted the hardware components, but still I can't hear anything. Does anyone have an idea why that is?
Hi can someone help me with this,im logging live using my facebook account and cant see my chat when i go live? its always showing now my facebook page and i want to see my chat isntead
{1}
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Not sure where this belongs. Is there a way to bypass the 48 hour limit
Hey there! If you're referring to the Twitch streaming policy of 48 hours, I'm unaware of any way around that. If you're referring to something else, please ask in #support-info and I'd be happy to assist you further.
You're very welcome, of course! Yes to my knowledge, it's 48 hours for Twitch, unlimited on Youtube but the VODs can only save up to 12 hours, then I think 8 hours for Facebook. And Streamlabs will kick you out depending on which platform you're going live to.
If I can assist with anything else, just let us know! Thank you so much for reaching out. 
@quartz zealot
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Is the chat box issue fixed?
Not at this time - our team is still investigating the issue at this time. Our apologies.
No worries thanks for the response! Have a nice day
I need some help please
@left sequoia
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s
t
can someone help me with streamlabs desktop seperating audio from scenes
@wind lily
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I just had an issue fixed via #support-info , go ask there mate, they will help you out
@thorny wing glad we got that all taken care of for you 
Ngl didn't expect a fast response, especially on a Discord support server. Fab job 👍
Can someone help me please my stream labs is not showing my capture card. But when I run the game capture app it works fine just not working on stream labs
@cinder wasp
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Thank you
not so much a issue does anyone know how to make sub sounds?
does it work with streamlabs chatbot
idk if this is the right channel but does anyone know how to stream the right eye view for VR or a video that will show me how?
Hi, im from argentina, the streamlabs studios doesnt work, always send me 505 error each time i want to enter my profile
@queen gorge
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hey guys. im trying to make a side scrolling event log that can run across the bottom of my stream. anyone have experience making these?
!tickets
You'd want the Help Me! button in #support-info 🙂
Hi , I’ve just started using stream labs console program , the only thing that doesn’t work are the channel point sounds whilst live , as these are a source from sound alerts , is there any way to fix this ?
@gaunt coral
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Hi 😆
You’re going from Xbox and streaming it to streamlabs correct?
Yes it’s a fairly new program
Hello i have a question…. Whats coming soon on streamlabs?
That I know, but how did you connect your account, every time I do it I just get an error message saying that nothing is connected
I just logged in with twitch on there online website , you have to pay a £4.99 subscription. , they say you get a 7 day free trial but first have to agree to the subscription before it will let you go live straight from your console
ok, that’s why
No clue! We're all waiting to see! 👀
I can’t wait!!!
Did my first sleep stream. I've never felt so dead in my life.
I'd rate 7 out of 10 sleeping pills. Cuz thats how many I wish I took
what o.o
hello guy just wondering if anyone has had an issue with streamlabs obs alert box not showing images and how i could fix it please?
@pure flame
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@bold walrus
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Hello , anyone can help with with my youtube streams settings ? i have 250 upload internet speed , ands my game feels laggy when i stream
@novel kayak
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I did a sleep stream where the purpose is to try and fall asleep while the viewers try to wake you up.
They were very successful and I'm saying I'm really f'ing tired
H
Does streamlabs have a subathon widget?
No direct widget at this time, but check our app store. Theres also marathon timer website as well
I watched a video on Falexless where he was live for 11 Days straight. Man, what a massive subathon.
Not ready for that lol
I'm tryna do a followathon
Well, here ya go! Streamlabs Prime is now Streamlabs Ultra!
https://streamlabs.com/content-hub/post/what-is-streamlabs-ultra-vs-prime

hello
Hello
how are you?
good, you?
He'll all, Anyone having trouble with controlling you operator in Call of Duty when Streamlabs is open? I cannot control mine at all. When I close streamlabs I have control again.
@dense needle
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Hello, I am having trouble with controlling my operator in Call of Duty when Streamlabs is open? I cannot control mine at all. When I close streamlabs I have control again.
just trying out the emote maker to create new emotes and maybe sub badges too
Oh awesome
Hi, anyone have issues to stream to Facebook?
@dusty whale
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Hi I'm finally in now 😂
@desert briar sorry, but this is a family-friendly server!
My theme was wiped out with the update from Prime to Ultra, and even though I have an active membership, it's saying I don't and won't let me reinstall?
@cobalt vault
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Will Streamlabs have some other alternative to PayPal? StreamElements really made me trust and use PayPal less
So, now I am in a bad spot for receiving donations
@desert briar we do have a plan for internationalization of our tipping settings, but for now, we do have a third-party integration with Tipeeestream: https://streamlabs.com/dashboard#/settings/integrations
if you do have any further questions, feel free to submit a ticket to our customer support team: https://support.streamlabs.com/hc/en-us/requests/new
Thank gosh, I am happy to here that
We don’t have an installer built that way. The download link on the web site is the only installer available.
@gaunt coralYeah I did that as well, but I prefer to use some app for free. And some guy recommend an app "Swiftstream"to me. I thik it's easy to use, maybe you can try.😆
oh ok 😦
Quick question, does the streamlabs profanity default filter filters out all variation of the Nword for donations?
where do i go for help
You have to make a ticket
It’s the live chat support channel
#support-info this one?
Yup
@wooden torrent
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anyone good at streamlabs wanna help me with my mic?
@lost solsticewhy?where is the problem
anyone wanna join me in among us? I plan on going live and just want to have a really fun time. no one under 18 tho
Streamlabs seems to not be detecting my Macbook in both desktop audio devices, anyone know a fix?
@proven hamlet
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o.O
Anyone able to reopen my support ticket please? Didn't realise someone had replied as it had been 2+ hrs since opening the ticket and it's been closed already
Unfortunately not. Please submit a new ticket through #support-info.
Brilliant
I need help and support is not giving it… anyone here use streamlabs console?
Hey does anyone here know if you’re able to change your Streamlabs account from a Twitch login to a streamlabs login?
{1}
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Are there any overlays on stream labs that are free and don’t require you to have Ultra? I’m new to streaming and just trying to check out how these work.
Type the word Free in the Search box.
Thanks!
Hey
I’m getting a laptop for Christmas and I’m getting a apple one right but my friend said that it’s bad because apple doesn’t like other software things like streamlabs or obs
Is it true?
Its not a matter of liking streaming software. MacOS operates differently than Windows, obviously and somethings are different when using MacOS for live streaming. Like MacOS doesn't have a Desktop Audio device like Windows and requires the use of a third part application, like Black Hole, to capture audio. And with the way MacOS is designed, Game Capture isn't available.
I stream on Xbox but I want a laptop for obs and advance my streaming things and I want to capture my gameplay so I can edit it
Having an Xbox is actually a plus for you. You could use our subscription service, Streamlabs Console. Check out https://streamlabs.com/content-hub/post/streamlabs-console-faq and https://streamlabs.com/content-hub/post/how-to-get-started-using-streamlabs-console. All you need is a web browser to set it up.
Ty!
It requires the person tipping to log into their Streamlabs account.
It helps prevent fraud and chargebacks.
You're welcome!
Okie ty!
HELLO
My prime updated to ulta, now my site is gone, my sources n scene are gone, and i cant connect my twitch to my account cause it’s “connected to a dif account “
Salut,avem romani pe aici care joaca Dota 2?
Yay
is anyone having issues with their webcam on streamlabs after the latest NVidia drivers
I may look into PaySafe stuff. Need to know the chargeback protection on those
Hey is there anyone who can help me with login into my yt acc on stream labs
@rigid vine
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does anyone know if there is an option for closed captions ?
I remember reading a bit of text that was along the lines of "dont wanna show your face via webcam? use our avatar setup!"
Could someone direct me to that?
You can use something like VSeeFace with a Custom Model or something like VTube Studio
I would be using the new Xbox Streamlabs Console setup. I'm a filthy peasant without a capable PC/Laptop to run it separately.
We all started streaming on our Consoles so nothing to be shamed of
So a PC would be the only way to do something like that?
Yea, but I am not the one for receiving advice from
Ah. Alrighty. Thanks for the info. :3
No problem 🙂
Hey there. I'm trying to look into YouTube streaming. I'm on console and only have mobile available. Will my Studio overlays work the same, or will I need to do something else?
Anyone know how to make shift not effect your hotkeys? If I use a hot key then use shift to sprint in game it doesnt activate the hotkey i use for push to talk
I made a ticket I dont see any other chat channels
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Guess ill just wait for my ticket response
wsp
Can anyone in here potentially help me with an issue. I do have an open ticket, but if i can get a simple answer from someone here it would so greatly appreciated
My Most recent Follower and Subscriber sources from the stream labels are not updating the names of those who do either thing. Any idea what would cause that failure?
Can I remote in to SL when someone is streaming from it?
Nope. There’s not a way to remote into someone else’s Streamlabs Desktop. They’d have to let you in with a Remote Desktop or other such software. Note that would use their upstream bandwidth and thus could negatively impact their stream. Also there is the security issue of having access to their PC as if you were there. We don’t recommend that.
So what I've noticed as that the service is great. Its a TAD buggy. Had to multiple timed press through different scenes to get them to show, something to adjust to, not majorly off-putting.
The chat and alert boxes seem dysfunctional. Tested them both and they didnt work. Disheartening but the service DID just hit like a week ago.
Definitely a good thing to have for console streamers but some work to be done, for sure. 7/10
Does anyone know if there is a way to use chroma key on streamlabs console for streaming from an Xbox?
hey guys
hello
Hello.
How are you all?
Cant complain.
Not great. Daughter was running a 106.4. Thankfully it's down to 102. It's been 20 minutes since she had some medicine.
danm thats terrible
If it didn't go down that fast we would've taken her to the ER. Thankfully, she's inherited my immune system and recovers really fast.
yeah shes lucky if it went up higher her immune system couldve shut down
Yeah. I was really worried for a bit. It hit her FAST, too. Completely fine all day, then like a switch flipped, she got lethargic, hot, upset stomach, etc.
It was full onset in about 10 minutes.
i sent u friend request
Hello
Anyone know where to go to report someone in the server?
@quaint flint hi there! you can do so in #user-safety-and-reports
Hello
Alright and yourself? Playing some dmz
Anyone know where I can get a custom follower goal overlays? I don't want a whole overlay package, just the follower goal
Hi, just wanted to share that I've been DM'd to follow weird ass links saying that I won money. I'm writing it down here because all those braindead that got hacked and auto sent me those DMs are all from this Discord server. It's the only one server that I have in common. So, you better look out what is shared here. In the meantime, good bye.
Please make sure to report in #user-safety-and-reports so we can handle affected users

Hello
Anyone know how to install overlays on stream labs off the Ultra category? I'm on Ultra and I click the install theme and it just doesn't do anything it just opens Streamlabs and stays there.
Hi, I purchased ULTRA so I am able to stream to both Youtube and Twitch at the same time. However when I Go live, only youtube works and twitch doesnt. If I only choose twitch, Twitch does work. Any idea what is causing this?
hey does anyone know where i can find the link to my discord, i need it for my YouTube channel, cheers
Click the hamburger menu at the top left of Discord then click the Invite button to create your invite link. Hint: Make sure it never expires and has unlimited uses.
cheers mate
Oh wait, that invites people here…
Then click the three dots for your server and then click Invite again.
cheers mate i got it, thanks for the help you take it easy
Hi
Here for some help my son wants to stream from his switch so I'm wondering what is the best capture card to do it with is
You’re welcome!
Hey
Can somebody help me?
I want to stream on my xbox but everytime im trying to start the Livestream i get a massage that says "You need to link a subscription to your account to use the selected broadcast destination"
@thin stratus
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
anyone know what to do when im holding shift it prevents me from using a hotkey ?
its really annoying because when i use sprint i cant unmute or mute on stream
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
My streamlabs recording became very laggy and pixelated. Why? I had not this problem until today
@chrome oasis
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
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Happy GOBBLE GOBBLE DAY everyone! To all Gamers and all Communities small or big streamers. I am Thankful for The Gaming community all together. Have a good day everyone!
greetings everyone happy thanksgiving
Happy Thanksgiving, y'all! 
Happy Thanksgiving! 🦃 🥖 🥔 🧈 🥧 🍰 🫖 ☕ 🍷
hello guys
Hello for some reason my alert box image won't update on stream labs can someone help
@worldly snow
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
i need some help please
@dapper kraken
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
hey everyone does anyone wanna be friends on insta?
il start travel vlogging too and wanna make friends
Does anyone know if Streamlabs Console allows to choose destination platform (Twitch / Youtube / Facebook) or is it only Twitch? Sorry if this is not the best channel, i can;t see anywhere to post really
@lucid mango Hey there- it's only Twitch 
Thank you!
Is there q channel to discuss hardware?
Yes! This channel! 
Hammers and Chisels what you all think?
Now if you need technical support with Streamlabs Desktop or other Streamlabs products or services, please click the Help Me button in the #support-info channel and fill out the form and a moderator will be with you as soon as possible.
Well I'm looking for the best webcam since mirrorless and dslr are too expensive
I was looking at the obsbot meet 4k would anyone suggest it?
.
hello im new here and pretty new to streaming im looking for anyone who can voice chat now to help me through a small issue im having with the cloudbot for streamlabs ...my issue is i have slots set up for my chatters and im trying to make the slot emotes my own twitch emotes..but only the text form of my emotes is showing up instead of my emotes
richarlisoins goal was beautiful
@dire sinew
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Hello i need help
@gritty isle im like brand new to discord and i cant seem to locate the area you are suggesting?? eek...sorry..
Twitch m'a ban et j'ai été unban a 21h hors maintenant streamlabs ne veut plus stream j'ai cette erreur : Echec de la connexion au serveur de diffusion. Vérifiez votre connexion internet
Just click here: #support-info Then just click the Help Me! button and fill it out!
(translated via Google Translate)
Déconnectez-vous de Streamlabs Desktop, attendez quelques minutes, puis reconnectez-vous à Streamlabs Desktop. Cela actualisera le jeton d'authentification et vous devriez pouvoir passer en direct. Si vous rencontrez toujours un problème de mise en ligne sur Twitch, veuillez revenir et cliquer sur le bouton Aidez-moi dans le canal d'assistance technique pour obtenir de l'aide.
And I see you've submitted a ticket for assistance.
A moderator will be with you as soon as they are free.
ty @gritty isle
You're welcome.
I’m using Streamlabs console , is there a way to flip your camera ?
@gaunt coral
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
@willow dawn
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.

This didn’t help
Did you click the Help Me! button in the #support-info channel to request assistance?
It’s asked for a diagnosis report code wich I don’t have
Then just put N/A in that field.
Thank you
For technical assistance with that, please go over to the #support-info channel, click the Help Me! button and fill out the form.
thank you
Can someone help with streamlabs? About source moving automatically?
Eg : i’m streaming window capture from league of legends and when the game starts i need to manually move go full game capture
For technical support with Streamlabs Desktop, please click the Help Me button in the technical-support channel and fill out the form and a moderator will be with you as soon as possible. 
Thank you @gritty isle
Quick question. Is there a tutorial to let mods approve donation TTS before they play?
I feel that’s safer so I don’t get a giant Nword in my stream lmao
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
hi
My ticket is just gonna close without anyone helping me?? Great support
We do close tickets after a while if there is no activity. Feel free to open a new ticket if you need to continue troubleshooting your issue.
Okay ty ig
Hi, I have a issue during offline on twtich.
{1}
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
In the spirit of the season, I wanted to say I'm thankful for everyone here ☺️. Happy Thanksgiving everyone 😁
Yo
my youtube chat wont show up in the chat box widget
@desert briar
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Ya I am new to all of this
Is streamlabs ultra going on sale for bf?
What happen to the sever
@desert briar MayhemMermaid has already asked you not to post this.
Oh see.
Thanks for your advice.
How's it going well?
🤓
hey guys can anyone help me build a server ?
I have a issue stream labs obs is opening up my browser everytime i start up my computer it is driving me nuts. Help Please!!
@fading scroll
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
@quartz zealot
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
I'm liking the new icon

Chat Box it's broken on YouTube for over than 1 month. How is this not a priority? 😦

anyone else having the issue where streamlabs wont open video capture device settings?
Not recently. but i did in the past.
im trying to figure out how to import themes from desktop to counsel. lmao
hi all
hello

hello, I am currently setting up the chatbot, where may I ask a question? I dont want to ask it in the wrong place. thanks
For technical support with Streamlabs Chatbot, please click the Help Me button in the #support-info channel and fill out the form and a moderator will be with you as soon as possible. 
You could also ask for assistance over at the Streamlabs Chatbot Discord. There’s an invite link in the #rules channel.
do i have to pay money to get widgets now? 💀
No. Alert Box, Event List, Chatbox, etc have been and will always be free. Streamlabs Desktop is also free.
when i press install themes it sends me to pay 20 bucks a onth or something
You maybe trying to install a theme that requires a Streamlabs Ultra subscription. You can find free themes by entering the word Free in the Search box.
how do i find my downlaoded stuff
So you mean themes that have installed?
i want to put them on my obs
OBS Studio or Streamlabs Desktop? The themes that are in the Themes Store are for Streamlabs Desktop only. They are not compatible with OBS Studio.
hello ppl! i need some advise here, im trying to put up a new scene on stream labs deskcop and it wont fint the sourch to my other screen
source*
@half bramble
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
sorry, but where can i ask about streamlabs tipping-paypal donation receiving issues?
no cause y’all come out so quick with the new pfp and emotes
@deep sun Please don't send links in this server unless requested by a mod. Thank you!
@desert briar If the issue you’re asking about involves the actual transfer of the tip, you’ll need to put in a ticket so the team can investigate our issue. Use the link below to submit a ticket. 👇
@desert briar If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
i already did that and received a reply, but still didn't work. could it be that it has something to do with paypal and not streamlabs?
No idea, sorry. Volunteers don’t have access to those tickets. You might reach out to PayPal for assistance.
all right. thx for the help 😄
You’re welcome.
Hey just why my mic dont want work i click but notin
i like ur profil color
can someone reopen ticket 1107 please
For technical support with Streamlabs Desktop, please click the Help Me button in the technical-support channel and fill out the form and a moderator will be with you as soon as possible. 
Tickets can be reopened, sorry about that. If you’re still having an issue and need assistance, please open a new ticket and reference the previous ticket in the comments.
it says a mod can reopen the ticket
Ah, I didn’t see that button.
aynone know why when i click on twitch to link account on streamlabs it doesnt do anything no pop up to sign in
but if i click tiktok it does
so confused with streamlabs, out of nowhere it absolutely will not pick up desktop audio
Restart the app?
im just curious, on streamlabs ultra, if u get legend, u get a free $5,000 gaming setup???
Hodey
yes
Like entered into a raffle or something? Or actually guaranteed to get it?
I think actual guaranteed
i'm only gold rank 😂
well i just got ultra, idk what rank i am
check all stars in streamlabs site
@high heron Please do not tag users in the server unless they're actually chatting with you. 
o.o
oh sorry
im also gold :D
i just didn’t know who to ask
yay
ask yourself
ok
do u know how to download the 8 creator apps?
We have a great Getting Started with Streamlabs Desktop guide: https://streamlabs.com/content-hub/post/getting-started-with-streamlabs-desktop
oh thank you very much
If you have a specific technical question then click the Help Me button in the #support-info channel.
do you see the little bell icon on the site?
thanks for the help
i think i have what i need now
u wanna go to dms? i cant send screenshots here
Lordy these bugs gonna make my brain explode 😄
i bit my cheek
Rip
real.
i take all the L's so u dont have to
You don't have to take all of them. 😦
why do u want some L's?
Yes, always leave some for others. 🤣
I take Ls often. I fell earlier and landed on my elbow.
alr ill take 99% of them and u guys can have the rest
My 1% was that elbow incident 
OUCH!!!. I don’t like that.
i took an L yesterday when my card got declined for streamlabs ultra
D:
Hope your elbow heals or is fine haha
im taking so many L's rn
i cant make a streamlabs ID and it says my email doesnt exist
L's in chat
Feel free to make a ticket for it in #support-info and we'd be happy to take a look!
oh my god yay i get streamlabs t-shirt 😄
@swift oasis
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
WWWWW
WYM U TAKE ONLY L's??
huh?
thats a big fat DOUBLE YOU
Free t-shirts are always WWWWW
yes
Hislop and his W of the day 
well i get a hoodie from a game i backed on kickstarter on 1st december 😂
who do i complain to about this crossclip pro
@agile owl
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
I got the shirt. Was expecting it to take longer to get in the mail so I was happy it came so early too
why are tickets being closed before the person can even reply??/
Hi there! The tickets in Discord are considered live chats, so if you don't respond within a certain period, the chat will close. If you want more time in between replies, we recommend reaching out team via tickets by submitting one here: https://support.streamlabs.com/hc/en-us/requests/new
Otherwise if you have more time, you're welcome to open a new thread, and we'll be happy to assist now.
@stray citrus Your solution has been working for me so far, It is a good option for others having the same issue. I only disabled the hardware acceleration not the HDR setting
Hello all, would anyone be interested helping with a dilemma on which mobile phone you would rather choose?
I currently have a Samsung S9.
Option 1: $0/month upgrade to Pixel 6a
Option 2: $10/month for 24 months for Pixel 7
Option 3: Forget the hassle and just stick with S9.
Any input in greatly appreciated!! Thanks 🙂
@wraith spear Hi there- can you please remove your channel link from your post? You can ask for advice, but including your channel does count as promo- sorry about that!
Understood
@everyone I’m not doing a promotion or anything but i got this podcast channel i am working that talks about geek topic’s every week on Wednesday (Qatartainment) wondering if anyone has any advice on how to get more people engaged or interested or if wanted go reach more people if its possible Any advice would be appreciated
And the everyone tag is disabled on this Discord.
😂
Sorry 😞
I don’t know much about rules here
Did anyone else’s Star rank get reset after the Prim merged to Ultra?
Nope :o
@wraith spear advice from me to you. There never is one general formula that does the trick, rather keep creating and enjoy what you do, and eventually you will create a following based off you being yourself
Seems fine to me
🤔
HI
By the way, SantaBeast if you ever see this. Didn't get the chance to say thanks for the support haha.
oh no! @dusty ingot i lost the ticket?
@ionic star Hey! I'm so sorry! It should be back up now
Are you able to see it now? Or still missing?
i think i've completely confused myself :LUL i don't see the channel or the ticket anymore
@ionic star
No you are completely fine- we've run into some technical issues with the server that we're trying to resolve as quickly as we can
no worries!
i need help but all the channels are closed
streamlabs wont connect to chat
wait i fixed it wooooooooooooooo
In the future if you need technical assistance, click the Help Me! button in the #support-info channel, fill out the short form, and a moderator will be with as soon as possible.
Ok!
Hi My recording video was lagging while playing I need help
@stone sedge
:arrow_right: Non Support Related Chatter -> #technical-support
:arrow_right: Streamlabs Support -> #support-info -> click help me
:arrow_right: Payment, Subscription or Merch issue please submit a ticket https://support.streamlabs.com/hc/en-us/requests/new
:arrow_right: #400132868682153986 :arrow_right: #440687097427525642 :arrow_right: #476851860842610709
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Hihi
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
How do I stream without losing major fps
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
hello i was wondering if yall know how to fix my stream latency being like 20s i watched every yt video nothing worked
is there application audio output capture?
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
hello guys
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Hello. Can someone help me with a Members only Stream. I created the Event from YouTube and it’s Members only, but when I start the stream from StreamLabs it changes the visibility to Public. Any idea how to keep it for Members only ?
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Can anyone help me build a server ? DM
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
yo
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
@cinder crypt
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Where did the live chat option go?
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
The help me to make a discord ticket is gone
So streamlabs removed the option to talk to support. It has to go via email tickets now?
it's temporary
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Any specific reason?
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
@everyone
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
you realise that tag doesn't work here
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
I have an huge problem with my baby Streamlabs . Anyone could to try and help me out while im waiting for ticket reply? 
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For other issues that you may be experiencing please submit a ticket at:
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Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
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you know how ipad dimensions are not 16:9 like normal youtube videos, anyone know how to cut out sections of an ipad to change the dimensions to 16:9 in streamlabs?
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is there a charity for technoblade?
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so how is everyone
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Yes bot I know 😂
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Hi there! 👋🏻
Hiya Rufus 👋
Good morning/afternoon/evening depending on where everyone is! 👋 
Morning here. Been raining since midnight, expected to stop around lunch time. 🌧️
Oh you stole my rain
It’s slowly moving east. At this speed, it’ll get to you in a few weeks!

Oh wait it's come back now thanks Rufus
Hi does any know if you can have a clock in the stream like say for example if the time is 1:00 PM you it shows (1:00 PM on the stream. Kinda like a time stamp. Would really help me when I’m doing video clips and edits
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
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Open the Clock app on your computer and use Window Capture to capture it.
You’ll need to put in a ticket for assistance with that. 👇
@boreal hornet If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
So there like no direct way to put a clock in like say at the bottom of the live screen instead of using a screen capture. I only have 2 monitors though and just want it to show the clock
You could try going to Settings, Advanced, Network, and in the Bind to IP drop down menu, choose the IP address for your computer then click Done to save then settings.
Use Window Capture. Not Screen Capture. Window Capture by its name only captures a specific window.
Safe travels and enjoy the holiday!
Aw thanks for the clarification yeah I’ll try that. Thanks Rufus
You’re welcome.
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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Log out of Streamlabs Desktop and quit it. Go,to Twitch and reset your Stream Key. Whilst there, make sure you have a verified email address and that 2FA is enabled. Then wait at least 5 minutes and log back in in Streamlabs Desktop with your Twitch. Then launch Streamlabs Desktop as administrator and log in with your Twitch. If that doesn’t work then you’ll have to wait on the ticket.
Ah, Mac. No. I may have missed your on a Mac. Skip that step.
@granite knoll
Please no advertising or self promotion in any channels or DMs with server members. Please see #rules for more details on our server guidelines.
Ok
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The team is aware of these issue with Streamlabs ID and is working hard on getting them fixed as soon as possible.
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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I live in Ohio
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Is Streamlabs serious?! The only way to get help is to make a ticket? I need a real person’s help before I snap out!!!
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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That channel is useless
I just want to speak to a real person on the Streamlabs team
I don’t want to make a ticket. A ticket is not going to solve my issue
@gray cargo We understand your frustration with the current system we have in place, at the moment the technical support channel is unavailable. If you have an immediate issue and need assistance, tickets will be the fastest way to receive a response to your issue
@shrewd finch a ticket wants way too much information
I don’t have all the graphics of my computer
I just want a refund
I wasted my money on the ultra Streamlabs for it to not even let me sign in at all
It let me sign in to purchase the ultra but now it will not let me sign in
That's an issue only our payments team can resolve, you'll have to submit a ticket to our payments team with the category being subscriptions
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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@gray cargo This is all you need to fill in for a sub issue: https://i.gyazo.com/22946a125741d732c8ba0e56ddf36909.gif
We are also aware of login issues, the current work around is to login via a platform attached to your SL ID such as Twitch, YouTube etc
Except where I’m streaming is a NSFW site and is a custom which you can only do if you’re logged into your ultra
So no I can’t login at all and this is useless
Does anyone have a Google Pixel 7? Would you recommend it over a Samsung S9?
you can log into any plaform and then change that. However, I would delete that since it's against Streamlabs ToS. Also, if you want a refund you have to submit a ticket.
Yeah I submitted my ticket I’m done with Streamlabs and I really don’t care what’s against Streamlabs anything at this point
Well then someone will respond to your ticket as soon as they're able to. Sorry that you've had a bad experience but I wish you luck in your endeavors.
Thank you I’m sorry for my attitude it’s not at you guys I’m just so mad that I spent the money and I can’t even use the stupid thing
Understandable. Just trying to give you all that we're able to do here
I appreciate that
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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I'm sorry to hear that, likely another relog or following the disconnection guide here for your platform to refresh credentials will help resolve the issue https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. If the issue persists after the guide feel free to submit a ticket with the link above or here https://support.streamlabs.com/hc/en-us/requests/new
@boreal hornet If your issue has not been resolved yet, please try reaching out through our ticketing system and checking out our self help articles.
For our support bot or ticket submission, type /support
All payment issues must go through tickets :arrow_right: :e_mail: Ticket :link: https://support.streamlabs.com/hc/en-us/requests/new
Self help articles: https://streamlabs.com/content-hub/support
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Just tried that clock thing and it doesn’t work.
Please be respectful in this chat, we understand your frustration and if you'd like to submit feedback you can do so via the ticket link above. Check #rules @gray cargo
Can I ask who this message is intended for ?
Okay Thankyou
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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The login issues with SL ID have been resolved and #known-issues has been updated as well, if the issue persists feel free to submit a ticket above about this issue as well!
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
https://support.streamlabs.com/hc/en-us/requests/new
Did you know: We have a list of our latest Known Issues impacting the Streamlabs Platform in the #known-issues channel? Check it out if you're experiencing issues after setting up a Streamlabs ID.
For other issues that you may be experiencing please submit a ticket at:
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Welcome to ohio
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Galaxy S9 is very old now, a Pixel 7 would be infinitely better in every way
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any chance to stop the bot 😂 ?
I imagine the bot is on overtime with all the questions that are asked here rather than as tickets 😅
Lol
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Do we or will we have Matte transitions support?
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Heyo mobile wont let me stream with twitch says channel not found, Ive tried everything and reddit has no answers
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