I have recently came back to the game and when I joined I realized very quickly that the dynamic of the game is very different. I am currently a Dental Assistant and it's hard to get an appointment. Many people request appointments such as braces, extractions, dentures, etc. It would be nice to have options such as working on NPCs for cleanings, and check-ups. Maybe a feature that allows us to "Spawn NPC" so most of us won't be waiting 5-10 minutes to claim an appointment. The point system for NPCs could be 1 point vs a real player 2 points.
Another thing that I have noticed is that sometimes when I finally claim an appointment, the clients sometimes leave halfway through and I gain no points. This makes it harder for us Dental Assistants to rank up, on top of our services barely being requested.