#Support

5 messages · Page 1 of 1 (latest)

humble maple
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Have a support bot where you can make a ticket instead of having to go in a HR+ .

snow nimbus
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this is smart but the server may get flooded with channels because of all the reports, the HRs would see tons of channnels and it may be harder than going to one channel (report center)

autumn flicker
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i’m definitely in the middle. this could be an amazing feature to have, but some people have server pings off and this could definitely affect the response time for immediate issues. i know servers that do this and the response time could be up to 24 hours which is a pretty long time. not only that but, the hr team is pretty small and this could in fact result in reports being handled slower. i love the concept and idea though! a_heartpi_Zag