In my opinion, it is a good idea that we add a command to have a notebook on our screen. The reasons will be provided below
Mobile users cannot copy and paste their greetings to clients before the procedure after they claim appointments, and manually have to type it up. This has in many cases, caused clients to leave when I'm typing my greeting as they are waiting too long on a dentist.
At reception, you have to ask a client what procedure they'd like in a greeting and also ask them to head to the waiting room, and it can take a while to explain there is a prompt on their screen they have to click to acceot the appointment, as well as telling them where the waiting room is.
During appointments, at the end of the appointment it can take a while for you to tell the client to follow you back to the lobby, and all of the essentials after ending a procedure.
This also gives staff an advantage of typing out the name of trollers, and what they have said so that they can upload it on the report centre, making the things they upload about trolleds more specific.
However, if this gets added this will be beneficial as going on a different tab on iPad lags the game out, and mobile users have to type basically every greeting that PC users can copy and paste. Mobile users can copy each greeting/conclusion they have wrote down off of their notebook, and paste it into chat. They have this cided into trainings for trainees, so it wouldn't be too much of a hassle to add onto the main game.
It doesn't have to be anything aesthetic or nice looking. It would just be a plain notebook for staff or even mods/mrs to write down things they have to have on the ready at times.
The command for this could be something such as !notepad or !notebook
I really hope you consider my suggestion as I spent a lot of tome and effort on this, and it would be beneficial to many.