round stone
I've tried installing the home assistant app on multiple Samsung phones and I just cannot get anything to work. See screenshot. That's all I ever see. I enabled every single app permission cleared cache reinstalled multiple times nothing ever connects to the HA PE either ..
I don't have any weird configuration everything is stock on my phone
round stone
iPhone is not really much different. Both just scan and never connect to a new device with spinning dial.
How am I supposed to setup an address manually if I never set it up?
lofty furnace
Have you set up a homeassistant instance?
After you setup a homeassistant instance, you can use the companion app to connect to it, similar to a webbrowser.
round stone
Yeah I think this is a big opportunity in the installation guide maybe?
If what I'm realizing is you have to actually have a server running before you can even connect to a local device that makes sense but I don't think it was spelled out anywhere
The branding is off and that's what threw me off.
We are calling the device a home assistant preview edition.
We have an app enabling Wi-Fi connection to a server called the home assistant.
And then we have a server called the home assistant server
Can call me dumb and move on but I'm willing to bet a lot of people would be helped on this one if there were more guide posts in the app and the different installation manuals
lofty furnace
https://support.nabucasa.com/hc/en-us/articles/25800488193949-Can-t-connect-to-W...
Thats not the app, thats about the Voice PE
I kinda cant follow where the confusion comes from. The link I posted above is both part of the initial search results on google aswell it being being a prominently placed "get started" on the website. It then introduces itself as The first step to getting started with Home Assistant is to install it on a device. followed by all the options to install and run homeassistant.
Searching for the homeassistant app instead, rather quickly yields https://companion.home-assistant.io/docs/getting_started/ which outlines that you need a running Home Assistant instance. Which is also indicated by the app stating select homeassistant server (...) make sure your server is on as can be seen on your images.
round stone
I kinda cant follow where the confusion comes from. The link I posted above is b...
Because this statement
It says install 'it' on a device.
I assumed it is 'home assistant' referred to earlier.
As I said there are 3 distinctions (server, app, device) not being made
Since the device help points to this document I assumed it meant the hardware .. and that it was telling me to install it with the android app somehow
I think these are things more hardcore developers just take for granted or as obvious.
I definitely didn't read it , but to succeed in markets it is important to be brutally clear with any level of intelligence. Make it idiot proof
'before trying to connect to the device with the app, you must have HA software working on a server'
Step 1 - establish server
Ideal sub step - click link somewhere to verify it's working (some sort of control)
If this passes then download the app.
Etc.
heavy yarrow
I'm pretty convinced this is the app. I had that issue too for several days and it eventually just disappeared, then came back a week later. Sensor updates work fine and a standard web browser on the same device works too.
Here's a reference that there's maybe a related fix.
lofty furnace
I'm pretty convinced this is the app. I had that issue too for several days and ...
has nothing to do with "not having a homeassistant instance"
lofty furnace
I definitely didn't read it , but to succeed in markets it is important to be br...
continuous efforts are being made to to improve the onboarding experience, however there is only so much that can be done if people choose to skip or rely on solutions that provide unverified instructions
i cant exactly follow what you mean by "the device help" or which steps lead you to end up with just the app in hands
high island