#Z-wave JS network is showing all wired devices dead

1 messages · Page 1 of 1 (latest)

grim narwhal
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I did an update on Monday with HA (I think z-wave js to 4.0.4 as well) and yesterday my network went offline. The controller is online but it seems that something is sending a broadcast storm out over the network and keeping the controller from interviewing nodes.

2025-04-09T19:28:10.619Z CNTRLR   [Node 078] Interviewing Manufacturer Specific...
2025-04-09T19:28:10.619Z CNTRLR » [Node 078] querying manufacturer information...
2025-04-09T19:28:41.666Z CNTRLR   The controller is unresponsive
2025-04-09T19:28:41.666Z DRIVER   Controller missed Send Data callback. Attempting to recover...
2025-04-09T19:28:41.667Z CNTRLR   Performing soft reset...
2025-04-09T19:28:41.689Z CNTRLR   Waiting for the controller to reconnect...
2025-04-09T19:28:41.849Z CNTRLR   reconnected and restarted
2025-04-09T19:28:41.850Z CNTRLR   Switching serial API to 16-bit node IDs...
2025-04-09T19:28:41.850Z CNTRLR   The controller is no longer unresponsive
2025-04-09T19:28:41.881Z CNTRLR   Switching to 16-bit node IDs successful

Running a Tubes-ZB with a ZAC93 and until this is has been rock solid. Thinking this might be an issue with HA I did a restore from a backup last week when everything was fine and no go, the z-wave network is still showing everything dead.

Any suggestions or logs that I should be looking at to figure out what the heck is going on?

Z-Wave JS UI addon - 4.0.4
HASS Core - 2025.4.1
HASS Supervisor - 2025.03.4
HASS OS - 15.1
ZAC93 - FW: v1.50, SDK: v7.22.1

rustic pebble
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Maybe try to restart HA and the Addon. Perhaps some weirdness after the update today?

grim narwhal
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I've restarted HA, restarted the z-wave js add-on, restarted the controller, done different orders, timings, etc.

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I just disabled z-wave integration, reset the z-wave controller to factory and did an nvm restore from last week

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I should say, rset the z-wave controller, restarted the controller, restarted z-wave js add-on, then did a NVM restore

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immediately upon completion it starts trying to query every node and I'm back to the same

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11 at ProtocolInfo, 33 at NodeInfo

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I'm assuming that my controller is corrupt/dieing or something because I can't believe 40+ nodes failed over night

wet tusk
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I would have tried reverting to add-on v3.24.0

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did your HA backup include that version?

rustic pebble
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The ZwaveJS Addon is not loaded or running, is it? The messages above are about the ZwaveJS UI addon. You have to run one or the other...

grim narwhal
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Add-on is running

grim narwhal
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argh, no I don't have that backup BUT I have full system backups that might have that version

rustic pebble
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I am trying to verify that you do NOT have the Zwave JS Addon loaded and running. It is very easy to click the wrong box and it installs itself.

grim narwhal
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so I don't have the add-on specific backup BUT I have system backups

grim narwhal
rustic pebble
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👍

grim narwhal
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So to downgrade an add-on is the easiest way to uninstall it

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and then install the old one (it's a tar gz)

grim narwhal
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@wet tusk so got a restore of 3.2.4 and everything isn't trying to connect and constantly reinterview so that is good

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BUT a ton of devices are showing as dead but bring Complete on the Interview

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and I just did two individual node interviews instead of a mass one

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node 20 in the logs

2025-04-09T22:20:36.557Z CNTRLR « [Node 020] ping successful
2025-04-09T22:20:36.558Z CNTRLR » [Node 020] querying node info...
2025-04-09T22:21:06.626Z CNTRLR   [Node 007] Interview attempt 1/5 failed, retrying in 5000 ms...
2025-04-09T22:21:11.633Z CNTRLR   [Node 007] Beginning interview - last completed stage: ProtocolInfo
2025-04-09T22:21:11.634Z CNTRLR » [Node 007] querying node info...
2025-04-09T22:22:06.681Z CNTRLR   [Node 020] Interview attempt 1/5 failed, retrying in 5000 ms...
2025-04-09T22:22:11.684Z CNTRLR   [Node 020] Beginning interview - last completed stage: ProtocolInfo
2025-04-09T22:22:11.684Z CNTRLR » [Node 020] querying node info...```
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Do another NVM restore from that backup?

grim narwhal
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Restored 3.2.4 z-wave js ui, restored the nvm backup from that day too and still no go

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Some nodes show as available but when I try to switch them it starts spinning. I think my controller is broken, going to try to get a backup setup.

grim narwhal
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@wet tusk Question for you since I saw you responding to z-wave threads in archive. Do you know if you can program an Aeotec Gen5+ Stick as a z-wave sniffer? If so where can you download the z-wave programmer program? All the links I'm finding to silabs are coming up with Simplicy Studio 5 downloads. I've got that installed and can connect the z-wave controller software to the stick and seem old configs but I can't get Simplicity Commander to load the device to flash it.

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probably because I can't find the drivers

wet tusk
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I tried a Gen5 as a zniffer and it worked poorly. Range was bad. Not sure why. Could also not convert it back.

grim narwhal
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it's my oldest device and been in a box unused for a while that's why I was going to convert it, I have a Zooz ZST39 but that's my backup for my ZAC93 which is my controller right now

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I'm just frustrated beyond belief because I can't figure out what is going on. I think I've got a rogue (or rogues) device on my network spamming the crap out of it, everything is timing out BUT a couple of device associations I have for 3-way emulation are working so I know some traffic is getting through but HA shows everything offline. Z-wave JS has two devices that I did node interviews Wednesday afternoon still processing.

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Next step I think is to shutoff circuits until I find the circuit with the rogue device(s) on it

wet tusk
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Note a 500 zniffer can't see LR

grim narwhal
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I only have a couple of LR devices which I don't THINK are the issue (they are newish Zooz devices, last 6 months). I have a feeling it's an older GE/Jasco switch

wet tusk
grim narwhal
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yeah I have seen that, I'm in central location, I don't have many temp/power sensors on z-wave, those are zigbee, I'll have to verify background rssi

grim narwhal
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okay how do I get the RSSI being seen?

wet tusk
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background RSSI sensor entities in HA or driver logs

grim narwhal
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going to have to do driver logs, it doesn't look like I have that sensor exposed using the tubes-ZB /w zac93... downside to the poe controller I see

wet tusk
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it's an HA feature, nothing to do with tubes

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Can't remember if disabled by default.

image.png
grim narwhal
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it's disabled by default on the controller, thanks didn't even look there, enabled ALL THE SENSORS!!!

wet tusk
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you must be using z-wave js ui, it's also available in the network graph

grim narwhal
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got it!

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and my system is back to stable a bit as I switched off 5 circuits and the devices on them, no to turn them on 1 by 1 to see

grim narwhal
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If I factory reset a node, it should be removed from the network and not spam that network with traffic right? or do I need to physically power it off?

wet tusk
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If it supports the feature, it will send a locally reset message to the controller and Z-Wave JS will remove it

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Or you can power it off and then remove failed node

grim narwhal
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I want to rip my z-wave network out, I can't figure out what node is causing me problems, nodes appear/disappear, RSSI looks fine. I'm thinking of factory resetting everything and starting fresh

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ugh

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BUT I tried that with another controller and instance of z-wave js and nothing would include